Bet365 PLAYER REVIEWS(2911)
Ian Ratchford-Smith
13 April 2026
Comment from reviews.io
My account was compromised yesterday, someone took over my bets cashing them out and placing lots of little spreads instead, I’ve been on chats yesterday for hours, eventually they locked me out my account, they promised to phone me asap, nobody as!! Not even an email 12 hours later!! I don’t know if the hackers are still using my account but I cancelled my bank straight away. Absolutely the worst customer service you could possibly imagine! Stay well away from this gambling site!! Shame on you bet365! I’ve been with you for many years and now I require service from you it’s non existent.
John
28 March 2026
Comment from reviews.io
Bet 365 was very disappointing today. I had a multi going and my cash had vanished the last 2 games left. On top of that I had a win on my third last leg and once the game had finished which it won I did not receive a green tick or a red tick until the whole multi had finished which was 2.5 hrs later. Every time I have bet with 365 if you lose you get a Red Cross if you win you get a green tick. I didn’t receive any so what is bet with mates group strongly believe is that this is the reason why we couldn’t cash out for the last 2 hours because the ticket was not complete. It’s like bet365 new the ticket had the the chance to win or even have a good cash out so they stopped the last leg from loading through with a green tick. Funny enough to say as soon as the whole mill was over the green tick was there. This is what stopped us from cashing outs I have bet with bet365 for a very long time now and the cash out has been on and off during this whole time which we understand is off when play is suspended or halftime. But to have no cash out for 2 hours after been there makes no sense. Please do not bet with them my advice they found away to not let you ticket pay out by not giving you a tick once you have won your leg which stops you from cashing out.
Anonymous
21 February 2026
Comment from reviews.io
Just don’t have the temerity to actually win. My account is restricted to a maximum £3 win single or 3p accumulators after a couple of modest wins.
Anonymous
13 November 2025
Comment from reviews.io
I win the bet but because due of reprices, so only allow to get credit and can’t get the cash !!! Is very bad platform
Dr Wallace P
10 September 2025
Comment from reviews.io
Crypto recovery or reclaim? Consult at FRAUDSHIELDRECOVERY. COM
Anonymous
27 July 2025
Comment from reviews.io
Hugely disappointing experience with 365 over the England Spain game. Even though England won, the side I bet on, because this was out of the 90 mins, 365 would not honour the win. Whilst I am sure they are legally compliant, this is hardly what one might determine as customer friendly or indeed fair or honorable. I guess the lesson I learn is read 365's small pronr , and o probably try any other betting company!
WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam
15 June 2025
Comment from reviews.io
When my cash withdrawal was denied and my account access suddenly restricted, I feared the worst. It's a common issue, and I understand why people lose faith in platforms. But thanks to Mrs. Mercy and her amazing support team, I was able to recover my funds and regain confidence in the process
WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam
15 June 2025
Comment from reviews.io
When my cash withdrawal was denied and my account access suddenly restricted, I feared the worst. It's a common issue, and I understand why people lose faith in platforms. But thanks to Mrs. Mercy and her amazing support team, I was able to recover my funds and regain confidence in the process
mike777f
18 May 2025
Comment from askgamblers.com
Pros: Best sportsbook site for recreational punters with a generous sign up bonus. Wide selection of sports and prop markets . Free live streaming to many events . Smooth and easy-to-navigate website. Cons: One of the deal breakers that you'll get limited to pennies in a blink of an eye , when they risk team decide that you are unprofitable customer for them . Same as for the majority of soft bookies .
Anonymous
17 May 2025
Comment from reviews.io
Bet365 is a complete joke. My account was compromised last week through you. I was then phoned on Sunday to confirm all my details which I did. Then told it would all be fixed within 72 hours. I’ve heard nothing. Reached out Wednesday and was told nothing. Now friday.. ridiculous
Wario
01 May 2025
Comment from reviews.io
As soon as I started winning they started taking hundreds of pounds out of my bank in duplicate transactions. I tried to contact them but all I get is bots and the same cut & paste rinse & repeat answer like a stuck record. They are refusing to refund my money. It appears they were trying to claim back the winnings. Bunch of conmen. Do not use them!
Anonymous
02 April 2025
Comment from reviews.io
No reply no deposit the money this is bad app this is no reply the customer care number customer very bad response
mahitha
03 March 2025
Comment from ca.trustpilot.com
no it is not a fair site
Jyoti Sharma
03 March 2025
Comment from ca.trustpilot.com
I played on this platform, but I didn’t like it. It takes too much time to deposit, and sometimes the amount doesn’t appear in my account. Additionally, customer support doesn’t address my problems properly
Miral Shah
03 March 2025
Comment from ca.trustpilot.com
Experience was okay not soo good facing issues in deposit
Shrey Singh
03 March 2025
Comment from ca.trustpilot.com
hated it. my deposit is lost
Aaron Astar
02 March 2025
Comment from ca.trustpilot.com
Crockery of a company I usually play their online games yesterday deposited £1050 recieved 2 bonuses from the total deposit paid me £200 max return on Eye of horus played roulette also every time I do a high bet I notice the ball lands next to your number I can see the set up they need to recieve a substantial amount of money from you until you get a decent win. This morning spent another £600 played Fishin bonanza no win no bonus only the award you little £2 or £1 wins on £5 stake which I was playing eye of horus, Fishin frenzy £5 stake the same give you small wins along with a bonus tease but nope you don’t get awarded any bonus, in fact eye of horus I did get a bonus however paid me £6 on £5 stake after being £600 in shame of a company total crooks avoid at all cost such a scam.
Joke
01 March 2025
Comment from ca.trustpilot.com
Don’t use the bonus money, I had over £100+ and couldn’t withdraw you have to use their fake money. Joke
Dani Ruiz
28 February 2025
Comment from ca.trustpilot.com
Complete trash experience, made a cashout some days ago and it hasn’t reached my account, at this point I’m not even waiting for it and accepted I’ve been scammed. I don’t know how this guys can sponsor such big companies.
Paula
28 February 2025
Comment from ca.trustpilot.com
i had opened an account on bet 365 and apparantly you need to use an app to bet i was on the general web site and a message came up when i tried to place a bet indicating that i would need to bet from my phone and i decided to withdrawl my funds and never recieved my money
Justyna Laba
27 February 2025
Comment from ca.trustpilot.com
Absolutely nad service and stupid conversation on chat They don't even try to help.
Matthew
27 February 2025
Comment from ca.trustpilot.com
Bet365 Australia is a f'ing joke. Locked my account, stole my weekend bets, and now I’m stuck waiting for some clueless idiot to do their job. Complete trash company.
Edward Naylor
27 February 2025
Comment from ca.trustpilot.com
Cash out option showing a value and fluctuating but every time I pressed it was not working spoke to Cs and a couple of hours after my bet lost they said cash out was working do not bet on sports here.
Sam
27 February 2025
Comment from ca.trustpilot.com
Beware of "MuchBetter" Wallet. It is a Scam!! They are taking customers' money. They stole my money. They message you asking for the transaction details when you notify them, but they will say things like "We can't find the transaction with code you provided". Me and Coinbase had no problem finding and verifying that it was sent and successfully received. They will just lie to you. If you want to read the horror stories for yourself then look at their reviews on "TrustPilot".
Super Frank
27 February 2025
Comment from ca.trustpilot.com
£1 win from 60p stake in a 3 scatter bonus round, what an absolute scam of a company. DO NOT PLAY SLOTS HERE!!!
Toon
27 February 2025
Comment from ca.trustpilot.com
Bet365 lures you in with promotions and when you place a bet according to the promotion and you don’t log out manually, they say they protect you from not gambling to long and change your account so they don’t pay out the bonusses anymore. They sorts of tricks. Or if someone in support promises you in an email to get this bonus others will say no can’t do. Very untrustworthy! Stay away!
Cezar Andronic
26 February 2025
Comment from ca.trustpilot.com
One of the worst, never had a win here and playing for months, RTP? inexistent..Avoid if you want to have fun gambling
Edwin Lwandle Ncube
24 February 2025
Comment from ca.trustpilot.com
Bloody thiefs—If you are still betting it means you are losing , once you start winning they block your account and start investigating source of funds ,,stupid excuse
Dave
23 February 2025
Comment from ca.trustpilot.com
365 is the worst site I ever been on and I recommend for people to look elsewhere. They have the worst customer service, just garbage site
Krzysztof Oleszczuk
23 February 2025
Comment from ca.trustpilot.com
If you deposit and win in free games they block(lock) you like animal but you can deposit play for money control games nice
margaret Pellegrine
22 February 2025
Comment from ca.trustpilot.com
Keep away from online betting crime of the century miracle goals everything in their favour as if they have a magic wand to kill every bet you have no wonder betting offices are empty who allows this I've been betting 40 years never witnessed anything like it before internet you had a fair chance as corrupt as anything every one should be shut down because this is not fair gambling its fraud of the highest order should be sent to jail as for Denise coats how she sleeps at night is beyond me corrupt government's allow this the world's gone crazy for corruption and fraud online betting anyone who sighns up be warned throw your money in the river send lot to jail and throw away key let em rot
Steven Reynolds
22 February 2025
Comment from ca.trustpilot.com
Terrible customer service. They decided to end the chat as I am trying to open an account instead of assisting with my issue. Chat agent was called Hannah
TIFFANY KETCHAM
22 February 2025
Comment from ca.trustpilot.com
Can I give negative stars? Bet365 allowed someone to use my email address. Different name. Different phone number. Blank bank account. Bet364 allows people to scam you because they do not bother with verification. No email verification was sent to my email address. Clearly a scam to get me to put in my bank account. Rep was polite and seemed apologetic but could not send email confirming account has been shut down.
Glyn tissington
21 February 2025
Comment from ca.trustpilot.com
I use to bet £10 per week on the horses I know it’s no earth shattering amount but I only did it for fun the trouble started because of my disability I have trouble remembering things it use to have face recognition but now and then it would ask for my password which sometimes I couldn’t remember I had to get in touch with bet 365 because I’d mentioned I had memory problems they have stopped me placing a bet really nice to know you don’t value my custom because of my illness
James Power
21 February 2025
Comment from ca.trustpilot.com
Srdraws you in with little wins but after some time playing you get nothing not even to play on with
Dennis Bishop
21 February 2025
Comment from ca.trustpilot.com
Another ridiculous online casino its a complete joke. Over 150 spins and not a single bonus or win over 5x. Seriously? It's rigged, plain and simple. I've closed my account and advise you to steer clear of this blatant scam site.
keri owen
20 February 2025
Comment from ca.trustpilot.com
Absolutely disgusting service can’t get hold of anyone can’t logon and all I get is a stupid AI conversation. I want to cancel my account. Can’t ring anyone. Can’t email anyone pathetic.
Super Frank
20 February 2025
Comment from ca.trustpilot.com
I’ve noticed a trend when I play slots on 365 that if I get a win, the amount won will put me back to what I had when I started playing, for example if I deposited £20 and was down to £7 I would get a £13 win to bring me back to £20. The same thing happens with bonus rounds (free games) the bonus never pays more than £20, and it brings me back to what I originally deposited, this is with 40p or 60p stakes.It’s like they’re telling me, look you’ve won your money back, just take it, but I carry on and lose it with dead spin after dead spin.I’ve noticed this ever since I lowered my deposit limits.
Arturas
18 February 2025
Comment from ca.trustpilot.com
Very funny site and their owners. :)
Consumer
18 February 2025
Comment from ca.trustpilot.com
PLEASE stay away from Ebasketball. I’ve been playing and monitoring to see if it’s legit. It’s 100% manipulative by its Gamers. Theres no way around. Bet on college/ pros but never bet on Ebasketball.
Valentin Traila
18 February 2025
Comment from ca.trustpilot.com
Let's me registered have a look around when after I deposit I get locked, this is a joke! Sent them 2 different ID documents 4 different selfies and still nothing... they do not want to send me the money back... Do not deposit with this company...
ka kec
18 February 2025
Comment from ca.trustpilot.com
i am very angry... bet365 casino is not paying anything... i won few times 100-400€ but that was long time ago...i deposited like 1000€ in 12months and got no return while playing slots no bonuses no big wins, it only takes my money... this casino is soo scam you cant win anything, its better that you throw money in trash instead giving it to them...
Drew Jones
17 February 2025
Comment from ca.trustpilot.com
This was my go to betting app as I’ve had my account with them for many years. Then one day for absolutely no good reason, they just banned my account with no explanation. They wouldn’t even explain why they had banned it. Terrible customer service.
Anis Regaieg
16 February 2025
Comment from ca.trustpilot.com
they block my account for no reason they make angry cause my english not good and i dont understand them good they block me...
Aaron Munce
14 February 2025
Comment from ca.trustpilot.com
Played for 4 years won 10 free spins from the free to predict 6 scores challenge played the 10 free spins and won 122 quid first time winning and then bang restricted from promotion and bonuses I asked why the fools said due to safer gambling I can’t receive promotion or bonuses absolute Ballix played for 4 years was no issue to I won
Zack Carne
14 February 2025
Comment from ca.trustpilot.com
Gambling before the year 2021 was soo good, always had a win. It’s like the systems been rigged. I’ve not long downloaded bet365 been some years. But from my recent experience with them, I couldn’t even rate 1 star, they lie about there odds, and every casino game is for sure rigged. ha, lose lose lose never win here!! Coral is by far a better app to bet with..
Carlo Orsini Casalena
14 February 2025
Comment from ca.trustpilot.com
Won a small Superbowl bet, $100, but they won't let me withdraw funds. They have all my bank details, credit card info, but they cannot get me money unless I have another set of banking info. So I have to go and open a bank account somewhere to get $100 back. They take a deposit instantly but can't handle a withdraw. Big bowl of wrong! I will never use the gambling site again and warn no one else does either. If I could give 0 stars I would. Terrible!
Trenice Singh
14 February 2025
Comment from ca.trustpilot.com
I lost a huge amount of money using this company ! The customer service is slow and highly manipulative. Depart from bet365 and worry less about loss, Step in the right direction progressively using spacebank
Carvley
13 February 2025
Comment from ca.trustpilot.com
I being on the app for little over a month learning wild loosing. My issues with these dishonest owner. 18 games parlay 9 teams won $6.6k payout if all 18 teams won and after 9 wins with teams +120 add your payout is $8 . How dishonest and disgusting. On top of that winning 30 sec the $8 payout show up the suspended the payout ontill the next team lost so i couldn't even take the $8. I message support to complain after $2000 lost gambling he decided to restrict my account and deleted the 18 games parlay from my history


Chris
16 April 2026
Comment from reviews.io
Been a customer for more than 15 years. Had a stupid technical issue that very easily could've been solved. Instead they used it to their advantage to just take my money. Closed my account and moved onto another site
Been a customer for more than 15 years. Had a stupid technical issue that very easily could’ve been solved. Instead they used it to their advantage to just take my money. Closed my account and moved onto another site