Bet365 PLAYER REVIEWS(3185)

Daniel Johnson
22 June 2025
Comment from uk.trustpilot.com
I was identified as a future large payout and long term winner after placing multi bets on horses for consecutive weeks and was banned account closed mid Saturday morning just as race day was getting underway in Australia. The Australian government must take bribes from these companies. What should happen is the betting agency should have to pay any customer a closing fee of $50,000 any time they wish to close down a customers account without any explanation and this request to close someone’s account should certainly have to be reviewed by a third party monitoring team for approval only if the customer has broken any rules ( which they never have! )

Noura Abushaban
21 June 2025
Comment from uk.trustpilot.com
1 star is being generous to what this company is , they denied my withdrawal of 350 euros because I won from a 50 bet , they said negative verification checks and closed my account I went back and forth lots of live chats and more than 20 emails with no result I am now opening an IBAS gambling commission case to try and get these scammers to give me my money back DO NOT USE THIS SITE YOU ARE BEING WARNED YOU WILL 100 PERCENT GET SCAMMED

Sylvia Ross
21 June 2025
Comment from uk.trustpilot.com
Crap company. 4 times I’ve gone through chat with no call backs. Interesting they keep funds and ignore complaintsDon’t touch them.

Lisa
21 June 2025
Comment from uk.trustpilot.com
Starting to win now I have just withdrawn money hopefully it goes in fast i will update you when it does. I never seem to win huge like thousands hopefully soon then I am going to do video for my YouTube and tictok praying for a huge win Money went in my bank after a few hours

Jen Abram
20 June 2025
Comment from uk.trustpilot.com
We should start class action lawsuit against this unprofessional company

MED EL
20 June 2025
Comment from uk.trustpilot.com
A scam ! You are only authorized to lose your money , they wont pay you if win and will block your account , dont you ever deposit any money there

Max Brough
20 June 2025
Comment from uk.trustpilot.com
Won some money kept saying contact us to withdraw - never respond no phone number, account closed will go and gamble elsewhere

Mollie McConnell
19 June 2025
Comment from uk.trustpilot.com
Completely robbed

shakyshaun
19 June 2025
Comment from uk.trustpilot.com
keep well clear of the games never win just takes money good for football and so on but stay clear of games there is only one winner and its not you

John
19 June 2025
Comment from uk.trustpilot.com
Starts off OK. UNtil you are a winner. Then they ban you and don't honour any promotions that haven't completed. Outrageous that they can just ban you as you made a few quid.

Ugur Ulas KAHRAMAN
18 June 2025
Comment from uk.trustpilot.com
2, or 3 months ago, I bet at Bet365. (18.04.2025 & 29.04.2025)2 times I caught up 3 Scatter but this casino's system did not let me pay with my Free Games. When I saw Error Problem, I took a screenshots. And then, I contacted customer support and shared the screenshots(time was 21:23). They wanted many information from their casinos screen. They have this information and I waste my times for collecting information on behalf of them!!!And then, they told me "You won 40 GBP from Free Games". I said, but I did not play my Free Games and I did not won this money!!!! After the conversation, they load 50 GBP in my account. 11 days after, I saw the same Error Problem when I caught up 3 Scatter!!! I took the screenshots and I contacted with customer support (time was 21:04). They wanted many information from me and I spent my time again!!! This time they told me "You won 40 pence"!!!! I said that I did not play my Free Games and I wanted my Free Games.They told me that they can not give my Free Games!!!And finally, for closing casino's error issue, they closed my casino account without my Free Games!!!This casino has bugs in their system and customer support is terrible!!!

Gavin Gilbert
18 June 2025
Comment from uk.trustpilot.com
I would have done 0 stars … they can refuse to pay out on clear winning bets , do not trust …. They are a scam .

Morgan Sykes
18 June 2025
Comment from uk.trustpilot.com
Terrible site blocked my account for no reason and when I asked why they said they couldn't tell me why. Stay away if you don't won't to get blocked for no reason

Cody Macauley
17 June 2025
Comment from uk.trustpilot.com
You can’t seem to hit a bonus to save your life. Might as well light your money on fire. I have never heard a single story of anyone winning. Terrible experience.

Shaun Norrish
17 June 2025
Comment from uk.trustpilot.com
Honestly I've given these utter embarrassments chance after chance..10s of thousands of spins. For what absolutely the same scripted garbage algorithm. Denise Coates is nothing more than a greedy lying cheating witch. You're worth 9 billion pound and you still have to cheat your way to money you're an embarrassment love! 24 attempts for one bonus and absolutely zero executed a 0/24 hit rate!! Bare in mind if and its a big if you get a bonus it pays literally the most atrocious payout back. Let's not even get into the base game with its repetitive same win lines 4 or 5 times in a row but missing every decent pay line continuously ( miracle that ) the RTP percentage does not reflect what you advertise you scumbags. Just take note this isn't about being a sore loser. This is genuinely what happens! If you're going to risk it then you'll see for yourselves how woeful this site is..but I'm sure the measly 1.3 stars it's got on here may deter you from even contemplating signing up to this shambolic sh*t show. If you do decide to open an account then make sure you video and screenshot your sessions ( you don't really get a session ) then maybe those who do that we can all conjoin and have the useless backhanded paid corrupt gaming commission pull their finger out of their lazy ar*ses and have this little greedy little rodent vanquished from her shoddy gaming license! P.S after 703 spins and eventually 37 teases I got a bonus...£5.40 back! Then remainder of the balance depleted instantaneously with a further more 16 teases for a bonus..SCANDALOUS THEIVES.

Teebee
16 June 2025
Comment from uk.trustpilot.com
This site is something else years been playing here i play big bets wee bets all over there site and not even single win this is poor day light robbery unbelievable site

Unknown
16 June 2025
Comment from uk.trustpilot.com
They suspended my account and would not tell me why so this is the worst betting company ever I wouldn’t recommend

Grandpa shark do do
16 June 2025
Comment from uk.trustpilot.com
Wish was 0 as rating for this site. Terrible!!! Deleted my account because they wanted to delete it. Maybe because i was making profit and its againt their “policies”

Dérek Couture
15 June 2025
Comment from uk.trustpilot.com
Got deleted my account because they have a « « policy » that they decide who they want to not do any business with anymore. Probably because I won my first bet. Dont go on that app unless you just want to lose.

Wayne Botelho
15 June 2025
Comment from uk.trustpilot.com
Worst Betting operator should be permanently banned as they don't follow guidelines. Allowed me to make 23 transactions In the space of 2 hour and put no restrictions in place. They said it was fine when I spoke to the complaint is and that they would be closing my account permanently. That goes to show there guilt and probably because they don't want the gambling commission finding out of there wrongdoing. I wouldn't set up an account with this company and should be shut down. Try not to win either as they also exclude anyone that wins a few bob. They don't like paying out.

Emma Galloway
14 June 2025
Comment from uk.trustpilot.com
I’ve been using bet365 for a couple of years, maybe longer and I can genuinely say that I’ve never won anymore than a few pound. The biggest wins I’ve ever had are around £3-£7 it’s never been exciting. Squealin riches is one of my favourite games and I play it on other sites too but I really do notice how different the gameplay is on bet365. It’s extremely poor compared to everywhere else. I have now permanently closed my account and I will never make a deposit on there again.

R.Phillips
14 June 2025
Comment from uk.trustpilot.com
Scammers avoid at all costs. Bet with the big players instead

Kamerico
13 June 2025
Comment from uk.trustpilot.com
My 2 stars are just because they paid me without much trouble. But they haven't changed a bit, once you make a buck or two they'll kick you out almost immediately.I guess they had been doing this since this company was created, but it's waaaay worse now. Instead of improving their platform and make it better suited for their business model, they just get rid of their costumers. Not very wise IMO.They had the potential to become the world's most powerful sportsbook if hadn't chosen such a miserable path. Maybe that's why it's for sale.

Edward Naylor
13 June 2025
Comment from uk.trustpilot.com
sports side ok the game side legal robbery.

Shaun Norrish
13 June 2025
Comment from uk.trustpilot.com
This site is still utterly atrocious and always has been! Payouts are absolutely pathetic!! £100 in deposits...50p play..TWO bonuses of fishin frenzy JPK. First bonus was 15 free games no fishermen £1.50 return the second 10 free games and collected a measly £1 pay line and again no fish. After that 28 teases 15 with the scatters landing on the first two reels and missing the last 3 every single time. And then done money depleted. It is an outright scandal. She turns over insane amounts of money annually because the games are highly tampered with! Feel sorry for those who try the £2 stake..the gameplay must be stale as a rotting flipflop and probably costs hundred for pennies in return. Promotions are non existent it's just all round garbage. Hope she gets her site banned although she'll still be living the life of a thief with 100s of millions the corrupt cheat. P.S the jackpot king baited 4 times and never landed 👍 could live to 1000 years old the 1 million will still be there.

dave minas
12 June 2025
Comment from uk.trustpilot.com
After enjoying the site at first, I started to win money and my account was suspended. The excuse given was that I was ‘playing too much’They refused to lower my deposit limit as a solution and told me my account would be suspended for 6 months. Unprofessional customer support. All because I was winning money. So I closed this account and enjoyed the many other gaming sites found online.

Mr harris
12 June 2025
Comment from uk.trustpilot.com
I have been playing slots online for 6 years and decided i would try a few new slots so joined Bet365.AVOID this betting company at all costs.The worst slots i have ever played even borderline a scam.But it's your hard earned cash so try for yourself but my account has been swiftly closed.

Nick Byron
12 June 2025
Comment from uk.trustpilot.com
Never win on 365 anymore, had a few decent wins in the past, then I lowered my deposit limit because I was depositing more frequently and wanted to be more responsible, ever since I lowered my limit I’ve won absolutely nothing, in fact I don’t think I’ve made a single withdrawal since. I don’t expect to win all the time but damn, it feels like my account has been flagged on their system not to win, all seems very dodgy.

Ijaz Ahmad
12 June 2025
Comment from uk.trustpilot.com
I am with them 15 plus years but they never let you win if they see you are winning from somewhere they block you from that place customer service is worst asking same thing again again leaving after 15 years

Nick Hannaby
11 June 2025
Comment from uk.trustpilot.com
They are the worst bookmakers a round They closed my account saying I am betting to much I don't have problems with no one else

Ghost B
11 June 2025
Comment from uk.trustpilot.com
bad i played gates of olympus 1000 i came in the bonus and hit big and then they locked my account to gamble so i search the support for help and they told me that i should call them or they call me for responsible gamble 😂 and all that losses over months they will not call you about responsible gamble only when you win big they locked you account big scammers never again this casino

Edward Naylor
10 June 2025
Comment from uk.trustpilot.com
306 spins on Legacy of Dead and couldnt get a bonus shocking.

Marynka Volodkievicova
09 June 2025
Comment from uk.trustpilot.com
Useless customer service, I wanted to find out why my account was restricted and some incompetent person, who had NO CLUE sat there could give me no information, then I was told the decision was made by some kind of relevant team, I asked for CONTACT to relevant team, vote quotation of some paragraph as a response. I think that relevant team don't even exist. Waste of time and people who sit there are incompetent and they know NOTHING

Automated XS
08 June 2025
Comment from uk.trustpilot.com
Spending so much time opening an account and they block you right after without giving any reason. I asked their chat twice and they just closed the chat without giving any reason. Do yourself a favour. Open an account in stoiximan if you are located in cyprus or greece.

Joshua H
08 June 2025
Comment from uk.trustpilot.com
I signed up with them years ago and just recently tried to login. I was put through to their live chat where I was told I had failed the verification process due to an issue with my driver's license and would not be allowed to reactivate my account and this issue could not be resolved. The chat support person told me this was decided by the relevant department and their decision was final with no chance of a compromise. I have never experienced such vague, unwelcoming and unhelpful customer service such as this. I'd hate to think how difficult and neglectful they would be to customers when money is involved. If they can't show customers any respect at the door they certainly wouldn't in the store

Aerial
08 June 2025
Comment from uk.trustpilot.com
Pls don't trust this gambling company. Lots of unethical business practice going on. They monitor your account. They let you win first but as soon as you take their bait, you wont realized they already robbed you. Whatever you gonna do, change games or change the timing, any day any time, your account is filtered within there system NOT to win anymore. There draws promotion offer is questionable. My love and interest of playing online games was gone because of this gambling company... Its not too late for you not to be a victim of their wrongdoing.

Christina CC
08 June 2025
Comment from uk.trustpilot.com
I tried opening account, they blocked it immediately notifying that the account is blocked and cannot be reopened ever again. Waste of time, terrible customer service. Do not try! Imagine if you won anything...

MC
08 June 2025
Comment from uk.trustpilot.com
My wife and I tried to place our first bet with no success.She was blocked with no explanation and I was allowed in but technology issues prevented playing, made me lose a lot of time and let's see if money is recovered.Their technology is so poor, so is their customer service.

mark oliver
07 June 2025
Comment from uk.trustpilot.com
Lighting fast withdrawals if you manage ro get a win, the reason for the 1 star review is its pretty obvious when playing they manipulate the frequency of bonus features happening, a dirty trick in my opinion which a lot of uk based sites are doing now like corals,ladbrokes etc.

Rajesh Maharaj
07 June 2025
Comment from uk.trustpilot.com
The casino games glitches often Not worth it!!As it will suck every dollar out of you.Maybe worth it for sports.But to me this has got to be the worst app for casino games!!

Jalal Hajabrahim
07 June 2025
Comment from uk.trustpilot.com
I joined the poker sight first couple of days was fantastic no surprises no unusual bad beats very normal but suddenly after couple days things changed in one day I had over 100 files of unbelievable Drew’s things that never happen in live games I send them the files and asked them to see if it’s normal and closed my account. It’s not really poker they choose the winners and losers it’s pretty obvious every hand when I had aces kings or queens in later stages I got called by 8-3 or 5-2 9-4 I’m talking about going all in with over a million chips and get called which I knew in live games no one ever calls you all in with 5-2 against queen then the flop is 2-2 not once or twice over 100 ever bad beats it cost me over 1k in few hours I’ve never seen so many quads and full houses in my life and all against you so I advice any one one joining this sight to only stay for the first couple days then stop this sight is the worst in uk stay away I hope I read the reviews before I joined them

stephen Vincent
07 June 2025
Comment from uk.trustpilot.com
Shit company who take the piss out of customers been with these fools for over 17yrs recently removed now need to validate who I am ffs “, will make a formal complaint they won’t except council tax or my V5C official documents

Tommi Tagg
07 June 2025
Comment from uk.trustpilot.com
Avoid, they are crooks, misleading promotions, lock your account when you win, not to be trusted.

Jason Cheung
07 June 2025
Comment from uk.trustpilot.com
I only stake bet a few times only and it limited my stake amount with less than GBP1 per stake after winning of GBP40 only.

Aw
06 June 2025
Comment from uk.trustpilot.com
Worst site ever promotions are crap and so are the payouts dead spin after dead spin don’t waste your money on these thieves

tim duffy
06 June 2025
Comment from uk.trustpilot.com
Been frozen out of my account. For no apparent reason. Been told i have to wait for a phone call. From there team of people. Been waiting for over 24 hours now. Got back in touch with them through live chat. Which i was told they are busy. And the call will still come. Can't close my account or withdraw my funds. Which by the way us only £97. Until i receive this call from them. Been using them for 10 years. But this is a joke never again.

Earl Earl
06 June 2025
Comment from uk.trustpilot.com
If I could give it zero stars I would it's a scam they cheat when you bet live basketball 2k they cheat its ridiculous but everything must come to a end one day they gone get exposed and in deep trouble for cheating millions of people out they money.

Robert Irwin Bobby
06 June 2025
Comment from uk.trustpilot.com
If your a First Nations person who ha mental health, and say this stupid site puts a restriction on your account because of your mental health. Is sucking balls, now I have just been ripped off by there gambling professionals who give advice and want to know your exact personal information say on how your , say ptsd or any mental health, they want to every detail. So if you want to play this stupid bet365, better not mention you have mental health, especially when I only wanted to bet on the Stanley cup and nothing else, why I hate everything about gambling and just thought maybe I can make a few bucks on a few games . I have parents who are passed on and where very addicted to gambling in all forms and so was my grandparents. This is such stupidity that they do this. I will never bet again , just lotto 6/49 n lotto max once in a blue moon. Money is not everything when you have a beautiful life and family, why need to destroy my family for over stupid gambling.

Brandon Scott
05 June 2025
Comment from uk.trustpilot.com
Bet365 has stolen money from me. I made an account, which passed verification. Made a deposit a few days later with a credit card and noticed I had to use a debit card in order to withdraw to. Remind you, I still haven’t made any bets at this point. So a day later, I deposited 1000.00 dollars with my debit card. An hour later, they suspended my account due to “verification.” They are asking for ID, photo with ID, and bank statements. I do not feel comfortable in sending all that information. I have asked them just to reverse or refund the original card but have denied and stated that they will not. Told them I don’t care about betting, that I would show proof that I own the card to get my money back but still will not cooperate. Not for sure how they are legal allow to do this. STAY AWAY!!
Dee Everett
22 June 2025
Comment from uk.trustpilot.com
Few wins nothing withdrawalable. Bonuses very hard to get. 2 symbols nearly every spin but you need 3 for the bonus. Jackpots are absolutely pointless as they never drop in. Why put them in the game.must have to spend thousands to get a jackpot. Can understand why the site has a low review rating. Usually a good site but it's just got greedy now. Gave me a nice win then took it all back with low wins and not.many.of.them. not 1bonus but had 2.bonus symbols 11.times. if you want a.game.for.your money this is not the site.for you. Used.to be good but just.pure greed.now. back on break forme.
Few wins nothing withdrawalable. Bonuses very hard to get. 2 symbols nearly every spin but you need 3 for the bonus. Jackpots are absolutely pointless as they never drop in. Why put them in the game.must have to spend thousands to get a jackpot. Can understand why the site has a low review rating. Usually a good site but it’s just got greedy now. Gave me a nice win then took it all back with low wins and not.many.of.them. not 1bonus but had 2.bonus symbols 11.times. if you want a.game.for.your money this is not the site.for you. Used.to be good but just.pure greed.now. back on break forme.