Question 1

General Information

Accepted Answer

32Red is a British online casino and sports betting operation licensed in Gibraltar. It has one of the biggest selections of games available today, with over 500 different games including including blackjack and roulette, along with sports betting and poker. Players can deposit in 9 different currencies. 32Red is one of the biggest players in the football betting market and advertises extensively on pitch-side hoardings during major premier league games. They have a big focus on football with clients being able to bet on numerous leagues across the globe. At any point in time, clients can select a betting option from nearly 47,000 varied pre match and in-play markets. They are also a big sponsor and supporter of British Horse racing and are authorised Betting Partners of British Racing. 32Red have sponsored the Arena Racing Company All Weather Championships since their launch in 2014. This sponsorship sees the 32Red brand associated with over 500 races during the championships. 32Red also sponsor the twilight fixtures at Kempton Park Racecourse and in August 2016 announced their sponsorship of the Haydock Sprint Cup. 32Red has continued to develop its' offer to clients by making various partnerships and acquisitions and most recently In July 2017, 32Red was acquired by Kindred Group. To grab their 100% profit boost on your first in-play bet. Grab your account and sign up TODAY! On our site you will also find information about 32Red bonus and 32Red mobile app. Deposit & Withdrawals The deposit options available with 32Red Sport are some of the most wide ranging on the market and all have a minimum deposit of £10 apart from bank transfer which is £100 They offer payments with Visa, MasterCard, Paypal, Bank transfer, Skrill, Neteller and other smaller payment processors. Deposits are immediate for card transactions and e-wallets, with most bank transfers taking between 2-5 days depending upon the users bank. Currencies include: GBP,EUR,USD,CAD, SEK, NOK, CHF,JPY and RUB. Customer Service 24 hours per day. Telephone: 00 44 0203 544 6732 E-mail: By contact form in the help section. Live Chat: Available when logged in or from the help section. License Information You can check out the 32Red Sport gambling license here

Question 2

Odds format & betting margin

Accepted Answer

Fractional and Decimal When we talk about fractional odds, these are the most common odds used on sports betting sites, and at 32Red Sport it is exactly the same. As an example lets take a price of 5/2 which is odds against, so you are looking at 5 halves or two and a half to one. So If you put a bet on of 1 pound, you will receive back your one pound stake plus 2.5 times your original one pound stake, so a total of £3.50 Decimal odds are quite straightforward to understand, as all you need to do is take the decimal number, lets say 9.0 as an example and deduct 1 which would give you odds of 8/1. Betting limits At 32Red Sport there are certain betting limits in place. The minimum deposit amount is £10 The minimum withdrawal is £10 or £100 by bank transfer. Types of bets You can place many types of bets on 32RedSports including singles, doubles and all other types of combination and system type bets (yankees, Lucky 15's, Lucky 31's, Heinz's, right up to a Goliath) You can also bet on alarge number of fast markets across a number of sports. Sport coverage 32RedSports offer a large selection of sports to bet on, thirty two in total. The main sports they cover are football and horse racing. They have some great incentive offers on these sports. In-play experience 32Red Sport are a large provider of in-play betting, particularly on football, where they cover all major and minor leagues. This world-wide coverage means they have close to 47,000 betting markets available at any point in time. Live streaming 32RedSports do not offer a live streaming service on their site at present.

Question 3

How easy to the eye is the 32Red Sports website?

Accepted Answer

The 32Red Sports site has a very simple layout with a simple iron grey, red and white layout. There is nothing complicated about the page and it is a very easy site to navigate. The top menu contains the various 32Red Sports products and this is followed by a red banner wher you will find the login section along with some links to the various promotions and help section. Below this is another menu which holds links to the main 9 sports covered by 32Red. If you want to see all sports then the left menu will show all sports along with the number of markets available. When visiting the home page, the main section of the site holds a clear section with all the current live and In-play events happening. Unlike other sites they do not have a right side section which makes the whole user experience cleaner with no distractions. If it's content you are looking for then the 32Red Sports Blog which can be found by clicking the link in the footer is excellent with a heavy emphasis on horse racing with ambassadors being Paddy Brennan, Adrian Heskin, Luke Morris, Jamie Spencer and the excellent Josephine Gordon.

Question 4

Does 32Red Sports offer competitive odds or the best odds in a certain sport?

Accepted Answer

In terms of odds we see that 32Red are very competitive on horse racing as they have a big interest in this sport. Football betting is also a strong sport for 32Red and they offer good margins on the main European Leagues.

Question 5

How good is the market coverage and selection of bets on 32Red Sports?

Accepted Answer

32Red Sports offer a wide range of bets on football, especially on the In-play markets where they regularly have more than 30,000 markets for punters to bet on. If we look at Individual games on the big leagues you will often see 150+ markets on each game. They cover football from all of the major European leagues as well as 50 other countries.

Question 6

How good is In Play betting on 32Red Sports?

Accepted Answer

The In-play betting interface is very good. It is a very simple layout with prices displayed in large black font on a light grey background which makes it visually appealing. The number of markets is vast and when clicking into a specific event you are greeted with an excellent game interface. You have all the prices in a simple, clean centre section and to the right you have the updated stats in visual format so you can see exactly what has been happening in the game up to that point.

Question 7

What selection of bonuses and re-occurring promotions does 32Red Sports have?

Accepted Answer

At present the promotions at 32Red are quite limited with just a couple available. They have one for In-play and one for horse racing. In-play Get up to a 100% profit boost when you place your first in-play bet at 32Red Sport! Whatever your favorite sport, you can take advantage of a profit boost of up to £100 extra on your first in-play bet. How it works Choose your desired profit boost from the dropdown on the site and opt-in to confirm your selection. Then, navigate to the in-play section and choose your bet (odds of Evs or greater). Once added to your betslip, your profit boost will appear. Select to use the profit boost and if your selection wins they’ll boost your winnings by your chosen % up to a maximum of £100 Horse racing You get more value for your money at 32Red Sport, and their Daily Horse Racing Boosts are another example of that. Forget the industry standard with every bookmaker showing the same prices on the show, they offer customer’s better prices. Simply look out for the horses with the price boost symbol (*) next to their name on every UK & Ireland race meeting.

Question 8

How easy is it to deposit and withdraw funds with an 32Red Sports account?

Accepted Answer

You can check out all of the payment methods below. 32Red Sports have a wide range of ways yoy can deposit funds into your account. Debit Cards One of the most convenient ways to deposit and withdraw at 32Red. We accept Mastercard Debit, Visa Debit, Visa Electron and UK & International Maestro cards. Credit Cards 32Red Online Casino accepts all Mastercard and Visa credit cards for deposits and withdrawals. As with other payment methods, 32Red will not charge you for credit card transactions. PayPal PayPal is the UK's favourite online payment service, and becoming more and more popular worldwide. PayPal is viewed as the faster, easier way to pay online. Deposit and withdraw at 32Red using Paypal. Neteller Neteller provides a fast and secure way to transfer funds online. with same day payments and virtually instant cash transfers. There are no charges to 32Red Casino, making it fast, easy and FREE. Skrill (Moneybookers) Skrill (Moneybookers) is an e-wallet solution that provides a fast, simple and secure way of transferring your money to your casino account. Deposit and Withdraw using Skrill (Moneybookers) at 32Red. ECOPayz ECOPayz provides a popular online virtual ewallet that can be funded by either your credit/debit or wire transfer. Use ECOPayz at 32Red for a fast, secure and easy way to deposit and withdraw. Entropay Entropay is a prepaid Virtual Visa card. It works just like a normal Visa debit card. Load funds onto it from your personal credit or debit card, then use it to pay safely and privately at 32Red. Paysafecard At last you can pay using cash on the internet! You don't need a credit card or a bank account with Paysafecard. Use the safest, simplest prepaid card that lets you pay on the internet. Wire Transfer Prefer a more traditional method of paying? Well, you can transfer funds direct to our bank account in GBP, EUR and USD either using online banking or via instructions to you bank.

Question 9

How friendly and fast is the 32Red Sports customer service and live chat service?

Accepted Answer

The chat did take a little time to answer (around 45 seconds) which is slow compared to some of the other bookmakers customer service we have been reviewing. The agent was courteous and helpful although our question related to NRNB (Non Runner No Bet) on the Grand National which was not available.

Question 10

Can you trust 32Red Sports?

Accepted Answer

32Red Ltd is licensed by the Government of Gibraltar (Licence No.019) and regulated by the Gibraltar Gambling Commissioner. Their services in the UK are licensed and regulated by the UK Gambling Commission (Licence No: 000-039430-R-319293-004) 32Red Ltd., 741 Europort, Gibraltar.

Question 11

What is Playthrough/Wagering in relation to a bonus?

Accepted Answer

Our Fair Play Bonuses allow you to withdraw your cash funds even if you have a bonus balance. Please have a look at the answer below for more detailed information. Playthrough is cumulative, so no matter what bet is placed, win or lose, then they will contribute to that playthrough.

Question 12

How long until I receive my withdrawal?

Accepted Answer

To check the status of your withdrawal, you can use the Transaction History section within My Account. This will show whether the withdrawal is reversible, meaning that you can still reverse the withdrawal back into your account. Work in Progress, meaning that the withdrawal is batched to be processed. Or, it will show as Paid, meaning that they have already released the funds and the money is on its way to you.

Question 13

How can I see my betting history?

Accepted Answer

You can see your betting history by selecting 'Betting History' from the Home tab on the left of the screen: You can filter your betting history in a number of ways on 32Red Sports All Bets - Shows all bets placed using your account. Open Bets – Shows all bets that are yet to be settled. Settled – Shows all bets that have been settled.

Question 14

What are decimal odds?

Accepted Answer

Decimal Odds are a simple way to work out what price you are betting at and therefore what you will receive in winnings. For example, if the odds shown are 1.70 and you bet £10. You will receive £17 in winnings. To turn the odds on the site to fractional just scroll to the bottom of the page and on the left hand side you will see a box marked Odds Format. Toggle this to change between odds types.

Question 15

How does the 32Red Sports profit boost work?

Accepted Answer

Choose your preferred Profit Boost either through the promotions page, or upon signing up. Then, navigate to the in-play section and choose your bet (odds of Evs or greater). Once added to your betslip, your Profit Boost will appear. Select to use the Profit Boost and if your bet selection wins they'll boost your winnings by your chosen % up to a maximum of £100 - it's that easy!

Question 16

What is a Tri-cast bet?

Accepted Answer

A Tri-Cast is to predict the 1st, 2nd and 3rd in a race in the correct order. A reverse Tri-Cast is predicting the 1st 2nd and 3rd in any order.

Question 17

I no longer wish to receive promotional emails, how do I change my preferences?

Accepted Answer

If you would rather that we didn't email or text you with all of our latest offers, you can unsubscribe via the My Account tab on the site. Under the Address details section, there is a link to change your contact preferences. Clicking Change will show the two methods of promotional contact. A tick means you're subscribed, unticked means you're not. Just uncheck the tickbox and you'll receive no further emails.

Question 18

How safe are my funds with 32Red Sports?

Accepted Answer

As per the Terms and Conditions, they offer a basic level of protection of customer funds held. These funds are held in a ‘client account’ and are totally separate from any other company accounts but would form part of the assets of the business in the event of insolvency.

Question 19

How does handicap betting work?

Accepted Answer

Handicap betting is often offered on sports like Rugby and Football. We set a line of goals or points to deduct or add to the final score in order to settle the market. For example Team A (-1 Goal) would need to beat Team B by two clear goals to win that market. If they beat them by 1 it is a tie.

Question 20

How can I verify my account and personal details?

Accepted Answer

It may be that they have been able to successfully verify your account using the details which you registered when you signed up. If however they need anything more from you at any time, they will drop you an email detailing exactly what is needed and how you can easily provide this. Depending on where you are residing, there are different documents which they can use to do this for you. Passport or your country's ID card are usually acceptable or UK drivers license if you live in the United Kingdom. The easiest way to provide them with this information, is to take a picture from your mobile or camera, then add your details and attach the files at the link provided.

Website URL	32red.com/sport
Founded	2002
Platforms
Products	Sportsbook, Premium Casino, Online Casino, Bingo, Live Casino and Poker

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