William Hill PLAYER REVIEWS(3728)

Eddie T J Naylor
08 August 2023
Comment from uk.trustpilot.com
it has been bad bonus after bad bonus today and dead spins just taking money while giving you nothing substantial back no fun at all! :(

Missnae
07 August 2023
Comment from uk.trustpilot.com
Save your money. Scammers you got go £50 and win no spins but when you do you’ll win £5 lol thanks becaus that’s such a great win NOT! £100 and won in total £9.54 in bonuses… definitely will be closing down my account

dave1958
06 August 2023
Comment from uk.trustpilot.com
your company can improve by treating your customers ,with respect .everytime i have had decent win of a few hundred pounds my free promotions on my account get taken away , it doesnt happen when i am not winning , and you hide behind the safety gambling law . my advice to anyone using william hill ,is dont win you will get treated like dirt.

Charlie
06 August 2023
Comment from uk.trustpilot.com
Seems you get small wins after spending hundreds and then boom withdraw a fraction of what you have put on and back to spending over £100 on the slots with absolute jack!! Not a single bonus on the slots!! 95% of the wins were not even stake value!! Oh and solitair over 30 games and 2 completed?? Wow your unfair ganeplay is definatly coming into action!! So if anybody wants to get a bonus on slots dont withdraw even £10 because it takes 1000x that back before you get a bonus!!

Abdul
05 August 2023
Comment from uk.trustpilot.com
Absolutely disgusting I played the free or 4 game and 5 matches I got correct so should of got £5 free bet and showed proof but yet I get lied to saying I only got 4 correct and gave me £1 free bet.. but I showed proof and they lied to me on Facebook messenger because for some reason I've been trying to contact William hill on online chat but they won't answer.. plus they are ignoring me now on messenger as I told the person on chat look at my screen shots but for some reason they seem to think they are rite and the customer is wrong

George bennett
04 August 2023
Comment from uk.trustpilot.com
Placed a bet on Hibernian football game over2 corners each half never paid out said only 2 I have times of 3 but still refuse

Mark Taggart
04 August 2023
Comment from uk.trustpilot.com
All the money I've bet,I've never had a good win,even when I've had free spins spins,and I've won,they never paid out twice to me,now I go to bookies cause only 3 minutes away,and then I bet with sumone else,bet alot of money cause of being bored,but can honestly say I never won good.i did win £ 9 pound once after putting £80 on tho lol,they all the same,very crooked,bet £300 today and won 90p

AJ
03 August 2023
Comment from uk.trustpilot.com
Absolutely thieving toe rags need toe tags, took two bets at the same time one was not accepted to my knowledge and refused because of an odds change mid processing so I bet again but they still took the first bet simultaneously and would not refund it or even offer a good will gesture even though it was a technical error on their behalf, "chatted" as if it was my fault as I cashed out what I could from the bet they robbed. They don't give a damn about customers total nasty pieces of work almost have fun robbing customers by technical errors. Disgusting heartless robbing company.

Allan
02 August 2023
Comment from uk.trustpilot.com
I have been a member of W-hill for a while now. It used to be quite good both horses/slots BUT just over the past 3 months it is the worst company to use. Spent over £300.00 in a day in Bis Bass Bonanza Megaways & Cash n riches about £50.00. They say features I say Featureless & when you do get the scatters in after waiting £50 of spins it is shrapnel that it pays out & I 3 where I got a big fat 0.All I can say to people please be aware of William Hill as i have tried to contact the customer services team but to avail, even Feedbacks don't work Very Disappointed with them.

Saif Rahman
02 August 2023
Comment from uk.trustpilot.com
Pure thieves, take your money, steal your winnings and keep asking for loads of ID, so they can sell it onto fraudsters...

Eire Abu
02 August 2023
Comment from uk.trustpilot.com
If I could give them -1000 stars I would stay clear from these parasites that's all I'm saying they are a pack of scamming thieving if I could say the other words I would they are leeches of todays society proper vermin

Rob Burch
01 August 2023
Comment from uk.trustpilot.com
I was made aware of my over spending on here the other day so was told all promotions was denied to my account but to my surprise was still allowed to deposit! So I'm not allowed to participate in free promotions where I could possibly win money for free but can continue to deposit, find this very unfair and gives me no confidence in knowing they are robbing customers by acting in this strange and immoral way so I'd keep away from these as they already have had a fine for this sort of issues not long ago!

AJ
01 August 2023
Comment from uk.trustpilot.com
Some odds they use I'm sure are way out ie Charles Broom in tennis 1 set down but 1/6 on to win, tempted me to bet making me think he was going to win and he got battered. Should have been 6/1 at 1 set down surely, they make mistakes and punters pay the price.

Andery Thind
31 July 2023
Comment from uk.trustpilot.com
This site should be shut down. Deposited 460$ played 460 spins @ 1$ a spin didn't give me any free games at all it just keep suckin whatever you feed it. Horrible site be careful people before you loose a lot of money.

Swan
30 July 2023
Comment from uk.trustpilot.com
Went to Boston today went in the shop got on a bonus twice small pay out but still a win more than ever other betting shop

Robert Ward
30 July 2023
Comment from uk.trustpilot.com
Needs new owners what a absolute mess 😫 I keep trying thinking it's got to give but you can feel that the game Yr playing is not right .reels speed up so you lose that scatter you need. Had enough bye

steven thorpe
29 July 2023
Comment from uk.trustpilot.com
This company was perfect when owned by William Hill.I only play poker games and was winning approx 15 pounds a week from the freerolls and since 888 holdings has taken over Im lucky if I win a quid and its always losing with good cards to a donkey taking the chance with 72 os or something daft. Its been the same thing daily and they say its random.Yeah and I'm a unicorn wrangler.They play the card, we have to much to lose by cheating and setting people's accounts to lose if you don't deposit regularly and people believe it. Ever heard of bluffing.They know nobody will pursue it as they have unlimited funds for lawyers to get them out of trouble and just pay a small fine.Time to wake up I think.Oh and there is around 15 new people now and they always seem to win as if they are colluding as you will notice if you play the app, hardly bet against each other but all over the raise and re-raise with another person or 2 playing the handThey appear to have joined as soon as 888 took over too and I've only seen them lose a couple of hands though they play almost all.

Charlie
29 July 2023
Comment from uk.trustpilot.com
After hundreds spent over the week i finally managed to get a small withdrawel! Thankyou!. No were near what iv put on but its nice to finally win something on this site

Maria .R.B
28 July 2023
Comment from uk.trustpilot.com
I opened an account with WilliamHill and made a deposit, but issues began when I tried to withdraw money. It's a difficult process, and they required all of my information, including PayPal and the address I lived at for the last six months.Since I stopped betting and decided to invest my extra money in a portfolio with Plutonium Investment, I feel more at rest and I'm glad I made that choice.

stephen pritchard
28 July 2023
Comment from uk.trustpilot.com
Scatters only seem to pay out pennies,I had one scatter after putting in £40 and the scatter returned nothing at all 😂 don’t be using their slots ever again seems like they are fixed

Kevin Fitzgerald
27 July 2023
Comment from uk.trustpilot.com
Contacted their ‘customer services’ spent 5 hours being passed between their Team and their non-existent ‘supervisors’ was then promised an email resolution for a problem they didn’t resolve and the email never arrived!They are the worst for customer services and have made it impossible to speak to anyone…then complained to their corporate team who say ‘we have learned from this’ but they never do!Just the worst bookmakers who couldn’t care less…Don’t play with useless William Hill

AAA
27 July 2023
Comment from uk.trustpilot.com
Been using the site for 15 years. Football, golf, darts, horses, excellent offers and no problems depositing or cashing out. Even had a payout 8 months on from a shots on target bet when they realised they had made a mistake, found I suddenly had £800 in my account (lovely suprise, I remember watching the game and didn't think I had won). Had three genuine problems in the 15 years and contacted customer services. They sorted the problems immediately with apologies and good will gestures (£). Other problems i have come across were just me not understanding the clearly displayed rules, but these were communicated to me in a kind and sympathetic way and I was offered a refund and free bet on two occasions when it was not even William hill at fault. I feel very looked after and respected as a customer. Seems to me the problems people have with the site is with the casino side of it, which I stay well away from. I think people have deluded and unrealistic expectations of getting profits from games that are designed (and openly published) to favour the casino. Stick to betting

cabman
26 July 2023
Comment from uk.trustpilot.com
I remember going back years William hill were a trusted and respected bookmaker.The founder was renowned for not closing winning accounts,fast forward to today,how things have changed.Unless you are gullible or a mug(same thing)you can't even get a bet on.Of course you can play all day in the casino and do your proverbials,but if you show any sign of winning on the horses or dogs,the game is over.Tried to place a £10 bet on a 7/2 chance,""You have exceeded the maximum""but we'll lay you £2.85,really.So all you mugs who give them 5 stars because you actually won on the slots(forget about the 999 who didn't)you carry on feeding William Hill and let me know how much you've lost at he end of the year.

Clare Hargreaves
26 July 2023
Comment from uk.trustpilot.com
Appalling customer service, they close your account with no explanation why then won't let you back in when you have funds in there, and ignore all correspondence

William Nolan
26 July 2023
Comment from uk.trustpilot.com
Wow, what a truly horrendous company to deal with.Opened an account less than 24 hours ago. Deposited, placed my bets, got free bets, etc...all fineFew hour after my bets settled stating I have been banned from offers and stake restricted, absolutely no reason for this and no reason given.So log into my account and now seems Im frozen out. Been on live chat trying to sort this out, was put on hold and told it may take 10 minutes or so, then a further message stating it may take up to 30 minutes....this was over an hour ago. Who on earth do these people think they are? Making their customerers hang around like fools?

Kevin
26 July 2023
Comment from uk.trustpilot.com
Banned me from promotions and restricted my betting amount size a few months ago out of the blue for no reason whatsoever!! I only deposited 10 or 20 quid here and there now and again .Not deposited a penny since William hill are dead to me !

Craig
26 July 2023
Comment from uk.trustpilot.com
Surely that fines been paid william hill you can stop ripping all your customers off now. By far the worse casinos I've ever played on. Genuinely don't know how they still have a licence it's shocking. I've been going on the slot machines in my local william hill for years and not once walked away with money. There's a ladbrokes a few shops away and I've won in there plenty of times. Greedy horrible parasites

Thomas Jones
25 July 2023
Comment from uk.trustpilot.com
After 7 call,s to customer services I got through, I asked when a ra e has started how long do you get before the bet is voided he told me he couldn't answer that question then hung up

Robert Ward
25 July 2023
Comment from uk.trustpilot.com
The government should implement new law to casino sites in UK that you have to read customers reviews about there site before any deposits are aloud. As of review I just read about William Hill was very worrying. We only demand 😤 fair play

Victoria Breslin
24 July 2023
Comment from uk.trustpilot.com
Used to win occasionally but this last couple of months that’s dropped to nothing. Don’t bother, go anywhere else!

Dariju Polianskis
23 July 2023
Comment from uk.trustpilot.com
Unfortunately I don't have a choice but to give 1 star other wise I wouldn't do it, I spent money and so on but they just banned me from everyday freebie and didn't get exactly answers why, just they have a rights...all those sites are scamers, we spent a money someone maybe last so the owners of those sh... can spent time on the private boat, stop spent money there....

customer
22 July 2023
Comment from uk.trustpilot.com
Still without a doubt the worse site there is totally rigged utter ripoff place definitely needs another huge fine

Jonny Loomes
22 July 2023
Comment from uk.trustpilot.com
I'm very disappointed with this company. I won a bet but they informed me that I placed the bet too late! Somehow I feel they would of kept the money if the bet lost. I am very disappointed with William hill. I would advice to go with a betting company that pays out when you win. So upset with this company

John Cotterill
21 July 2023
Comment from uk.trustpilot.com
Very poor. All trickery and small print. Not to be trusted. Bet 365 is a much better option for beta and have proper customer service who resolve issues rather than just side step the issues.

Jack Vaughan
21 July 2023
Comment from uk.trustpilot.com
From what i have experienced over the past few days the company's main goal is to try and take money out of your pocket and put it in to theirs they don't give an absolute s**t if someone has a gambling addiction or a severe mental illness they will take from anyone yes literally anyone. I would not say i have been unlucky at all recently but rather I have been unfairly treated maybe even I would go as far as to say scammed or ripped off. The bad reviews are unfortunately true the only good things are that when I have won recently they have paid out instantly but apart from that terrible company and would not recommend gambling or betting with them. I would stay well away from sites like this if that is how they are going to treat there loyal customers basically not even paying out anything at all and when they do the minimum. William hill should really be shut down but as some of us know there are others as well like ladbrokes that do tend to do the same to.

Charlie
20 July 2023
Comment from uk.trustpilot.com
When you do over 50 games of solitair in the week and get 1 completed game out of the 50 plus! wow shocking absolute shocking corrupt fixed gamesplay! Disgusting. No wonder your reviews are the lowest. Just a fixed corrupt site.

Eddie T J Naylor
19 July 2023
Comment from uk.trustpilot.com
Online betting group 888 Holdings, the owner of William Hill, has said its licence to operate in Britain is under review, after a dramatic intervention from the Gambling Commission that derailed a leadership bid from three gambling industry veterans.5 days ago looks like they are in trouble again dont waste your money here.

Liam
19 July 2023
Comment from uk.trustpilot.com
Absolute con of a site dont ever trust these 15 free spins won 1.80 all the time your conning cheating people hate the casino side

Char W
19 July 2023
Comment from uk.trustpilot.com
Use to love william hill, played slots would always have little wins here and there and felt like I was getting enjoyment playin but over last 2 months it's stopped absolutely nothing at all no bonus no decent wins my promotions are restricted they won't reply to my emails about this but are quite happy for me to deposit I even went has far as to put a deposit limit in place and then remove it to see if they would stop me and they didn't even though they tell me the reason I can't access promotions is because they have a duty to safer gambling ? But yet would let me deposit again and again without even trying to stop me !! Well that's it u won't see another penny of my money you don't play fair william hill I hope the gambling commission come down on you hard 😉

sunny
18 July 2023
Comment from uk.trustpilot.com
Starting putting restrictions on my account even though I’ve lost hundreds, just like the rest take your dosh 💰 without blinking, try to get it back is another story

Mark Armstrong
18 July 2023
Comment from uk.trustpilot.com
Playing premium play at £2 a spin hitting the free spin feature 3 times returning £6, £9, and £4:50 rtp displayed at 92% £100 played.The sooner these places get shut down the better. They plague society and are a drain on society heaping nothing but misery. There's only 1 winner and it certainly is not the customer.

Andrew Struth
18 July 2023
Comment from uk.trustpilot.com
I bet regularly on the horses and I’ve had absolutely no problems with Hills.Cashing in your winnings is so quick I can honestly applaud hills professional approach.I’ve bet with hills for years and even after winning high amounts I’ve not had a single problem with cashing in my winnings unlike other high street bookies.I don’t worry about my winnings going into my account slowly far from it they are in my account within minutes.Good show Hills keep it up I strongly recommend them.

customer
17 July 2023
Comment from uk.trustpilot.com
Shockingly bad. In shop The staff are rude and nasty. The machines are awful, look at the gaming odds, the fruits, some are 91% on £2 stake and low as 84% on 20p. Roulette is 35/1 with 39numbers. The pre gamble (green bar) is totally rigged. Did 150 spins not one wheel win and my highest bet was £7.40. Even the 50/50 pre gamble of a £4bet is fixed.One point I had spent £30 for 1 wheel spin of £4. Never again, thieving devils.

Beth Marsh
17 July 2023
Comment from uk.trustpilot.com
Awful, I use loads of gambling sites never have a problem, yet William Hill takes your money and then decides to block your account once you start winning for no reason what so ever. Absolute CON

ChelseaDad
17 July 2023
Comment from uk.trustpilot.com
Anything but fair.Win small, lose big.After a certain amount of time they switch off wins. You'll have dead spin after dead spin with feature icons removed.Cheating. Just save your money people.

Neil Pomroy
17 July 2023
Comment from uk.trustpilot.com
I have been using William Hill for around 5 years and have slowly got used to the format to the point that about 6 weeks ago I made it my preferred betting site. But no more - I was informed by email that I would no longer qualify for promotions but no explanation was given. Also my bets have been restricted to low amounts like 10p. Is this a joke. I feel like a second class customer.Strange as I was at the point of recommending them.

Liam
17 July 2023
Comment from uk.trustpilot.com
How can u never get a bonus all this site does is take take take all the time nearly 8 months and not one bonus on games we'll done sites gone right down hill thanks alot

sue coulson
16 July 2023
Comment from uk.trustpilot.com
Have been a customer for years,Tried logging on yesterday and it says I have self excluded from my account which I most definitely have not,Spoke with live chat and that was a waste of time as they are no help at all…. Funny how you make a withdrawal and suddenly cannot access my account!!! Scammers

Hannah Jones
16 July 2023
Comment from uk.trustpilot.com
Con artists. V infrequent better. Made some money last year. They have since closed account and making me jump through very complicated hoops to get back about £40, involving selfies, printed bank statements (w all sorts of requirements set). No actually in t+C's that needs to be printed but now passed me on to supervisor who hasn't appeared (waiting now 30 mins). So many betting companies. Avoid this one. Joke. Con artists
Robert Ward
09 August 2023
Comment from uk.trustpilot.com
It's not William Hill anymore. It's now 888 holdings that's run this business in to the ground .19mil fine which only took 4 days to get back. 1.8bill earned over 1 year. Need I say anymore
It’s not William Hill anymore. It’s now 888 holdings that’s run this business in to the ground .19mil fine which only took 4 days to get back. 1.8bill earned over 1 year. Need I say anymore