Ladbrokes Review

I have an account with Ladbrokes for a long time. I have not played in there for awhile because we were moving, and life just had other priorities, you know? So, the other day I decided to take Ladbrokes up on their free instant wheel and I won over £100 on God of Storms game. Now, I went to cash some of my winnings out and it will not let me! It comes up with a box that says because I haven't played in there for awhile now I have to make a deposit. Fair enough. So I went to my Paypal and sent £10 through…but it just sat there pending…and I've tried it several times now…still pending!. Paypal says that Ladbrokes has not even attempted to take my £10. Ladbrokes says it's Paypal that is pending!!! Has anyone else had this problem? So where I'm at now is I CAN play games in there, but I can not withdraw any of my winnings and I can not deposit either!!! Talk about MADDENING!!! And most of the customer service people at Ladbrokes have an attitude which is very annoying. Making me feel like it's my fault or something!!! And the same old routine of not really answering your questions…waltzing around in circles getting me NOWHERE!!!!! I don't know what it is I can do to get my winnings out of Ladbrokes.. How they can legally do things like this is beyond me. How do they get by with it?!!!!!! ;-(

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App is now terrible after recent updates. Presumably designed by the P G Tips monkeys or that would be an insult to them. Takes five minutes to login and then very slow to work if at all. Quicker to walk down to the betting office. I have since uninstalled it.

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I wouldn't advise anyone to bet with Ladbrokes. It took them two months to pay out a winning bet from the Cheltenham Festival. Apart from one switched-on individual in customer service, the level of help I received in trying to get my money paid was poor. Worst of all, I have been a Ladbrokes account holder for 25 years and yet they were repeatedly unable to find my personal account details. How tiresome to listen to the chirruping PR person, Nicola McGeady, selling the company's betting services on RUK. Compared to bet365 and William Hill, Ladbrokes are a pound shop outfit these days.

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The new updated site is BAD! They've changed it to take back winnings and with gamblers wanting more, this stops them from leaving when skink and have to wait for money to exchanged. Worst idea ever.

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Excellent site won £500 today new customer no I'd shown or anything keep it up

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People kill there selfs because of Ladbrooks don’t give them a penny of your money. They are evil people. Stay away from gambling Ive seen this fist hand on how it will take you for everything. Please keep your mind clear. Stay safe.

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The App is so bad it is laughable. It just doesn't work properly. Links to races are incorrect. It is ridiculously slow. It keeps logging me out. There are far better betting apps than this

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Account Number 2199695 I have been with Ladbrokes years, everyone knows the in shop experience is far better than the online.
I love the card aspect you can use in the shop. Look at the reviews online and everything is absolutely true. The system is weak for such a large company, in real time football…SKY has already changed the bets, cash out and status as the ball hits the back of the net. Ladbrokes I literally wait for the change in odds, cash out is a joke I have noticed that.The customer service Live chat at midnight please see enclosed how poor ladbrokes are. I was playing Virtual at at around 23.18.22 I was trying to bet on T1 well before is time off, no problems with reception and money on balance…Turquoise bar sorry this bet cannot be placed repeatedly as a gambler you know its going to win, can't explain it, you just know and it did….by 00.00 system did a proper crash.
…no apologies…no re-embursement for losing out on money…just 34.00 for the voided race..It
The harsh reality is I spread bet, go each way make a bit of money and cash out…not ladbrokes ideal customer but as a company reviews are pretty bad…they say in life "a few people can be wrong but if the same stories are surfacing and online reviews scores this bad when do you take responsibility"
Another customer lost

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I put a lot of money in this …. site for slots, they just make money, they give absolutely nothing and the bonuses are horrible. I do not recommend in any form!

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I won on games and withdrew money. Checked my account after 5 days nothing in my bank from them. I get in touch online raise a complaint. They say contact my bank as it left their account. I ask bank they said it was not us you should be contacting as there hasn't been any transacti ons. This is 2 weeks now and they tell me I need a bank statement to show nothing went into my bank. I'm finding it hard to get into a bank and it won't let me copy statement or screenshot from my phone. Now I have to get bank to give me printed out statement and get back to ladbrokes. Anton else had this problem not getting paid.

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bet on a football game yesterday in the balarus amateur league and my team won 3-0 yet for some reason ladjokes decided to void my bet when clearly my team won 3-0 and i only found out today they had won 3-0 so on i go to live chat to be told there is nothing they can do now the bet had been voided so why was it void in the first place? you basically stole my wininngs and refunded me my stake so yes your are cheats and thiefs theres the result there you can clearly see the away team i bet won 3-0 and the match is finished so why did you void it?

GAME RB STRIKERS MINSK Vs Stolitska Minsk Kick off 17:00 on the 31st

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In the spirit of honesty, the main reason Ladbrokes only gets 1 star, is due to a little known industry-wide practice of discrimination against customers that actually dare to win. However, in my experience, Ladbrokes are the worst in the industry for this practice. Read on if you want to know more.

After only a few relatively small wins, my account was restricted to the point I was only able to place around £20 on a Premier League match. They are too savvy to actually ban winning customers – that would look bad. But they routinely restrict the accounts of winning customers to the point that they might as well have banned them.

How can it be fair that I am only permitted to stake £20 on a Premier League match when the next customer (one that has a history of losing money) is allowed to stake up to £10,000? The bookies want to ‘have their cake and eat it’ – happy to take as much money as possible off most customers (including sometimes vulnerable ones) whilst refusing to lose relatively small amounts to other customers who have had the temerity to win. This industry-wide practice is a deep social injustice.

Having been restricted online by all the high street bookmakers, I can honestly say that Ladbrokes are probably the worst for this practice which is why I have given them 1 star. Their website is OK – reasonably navigable with a decent number of markets covered. Payouts appear after a few days after some mucking about with ID etc, but again, all the bookies do this. But I have to single Ladbrokes out as they restrict accounts the quickest of all the big name bookmakers.

You should avoid using Ladbrokes as they are not a fair play operator. No bookmakers are, but especially not Ladbrokes.

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Ladbrokes rejected my quidco cashback stating I didn't spent 10 pounds when gambling.

I anticipated this and took screenshots of my betting history and made sure everything was valid and correct.

I contacted the manager about this (09133217) and they said "you will need to contact Quidco with regard to this offer, as there is nothing further to be advised. "

I told them again and again that Quidco rejected this because YOU (Ladbrokes) claimed I didnt do this.

Bonafide scam artists

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Bingo rooms removed without notice , lost bonus miles ,no CM can answer my questions that is when they do reply , very blunt replies then they go "on a break" , stay clear of this site its a total rip off.

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WHILIAM HILL HAVE PAYED OUT TO DAY ON LIVERPOOL WINNING THE PREMERSHIP THE LAST BOOKMAKERS IN THE UK NOT TO PAY OUT IS LADBROKES .I FOR ONE WILL BE USING OTHER BOOKMAKERS .

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Avoid Ladbrokes Villiers street near Charring Cross won £72 twice on same machine number 3 and only got paid out £22
Staff unhelpful and customer service 2 20 minute calls no help
Have lost £100 but will never bet in Ladbrokes again
They even left the machine switched on for more unsuspecting punters
A disgrace
Stephen

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They never miss a trick to pull some totally transparent scam. All bets on cancelled matches "Suspended" as opposed to being declared void so they can keep hold of your funds. Every other company seems to have reimbursed money back to one's account immediately. I was told they "need time to settle the bets", yet the change of status was done instantly. The irony is most people will not be withdrawing this but punting with it anyway.
Alongside the appalling website and insistence you provide documentation after making deposits, this company shows it is only interested in the morons who would be attracted by its moronic advertising.

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Set up a Ladbrokes account and they took £35 from my bank and then immediately froze the account saying they want copies of passport and bank statements, surely if there is an issue with identity they should obtain these documents before stealing money from you, avoid this company like the plague.

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Worst ever site I been on

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If I could I'd give -10 stars the just take your money and machines never pay spent £60 to get a feature and pays 75p it a joke never again terrible corral the is same but found out its same company there you go I know it's a gamble but it's not on really not even your stake back

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Its a absolute joke same winners win multiple times i have just played buting maximum tickets with not 1 single win .please save your money.avoid avoid avoid

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absolutely crapped,they will never give you to make some money,i've been with ladbrokes around 3 years compering to other gambling sites they're worst with no doubt,i'm not blaming obviously staff working there it's all about the system of pay outs they got lowest procentage,i used to work with slots machines for over 10 years and never seen such a low procentage of payouts,stay away!!!!Robers

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If you win they won't pay you your money inventing some nonexistent "original documents" that you must provide them in order to get your winning.

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Never play in this garbage can.All games in the slots are spinning to zero.Win in slots in this garbage can, all chances are zero…..Bonuses and wilds are removed in slots. Today I have went to play in the ( Star spinner slot) Drops one empty wild for 50-100 spins.Ladbrokes.uk is the number 1 scam on the planet!!!!
Ladbrokes.uk – SCAM,SCAM,SCAM

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The bottom of the first degree !!! Worse than a lapweed than in Ladbrokes I have not seen !!! You can not play in slots, all games are simply twisted in a d…..k. On Friday, you can not play at all in this garbage pit, a total drain !!! I advise you simply not to play on this s…t and bypass this Ladbrokes …
THE BEST SCAMMERS ONE THE WORD

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Should defo be no stars as it's a pathetic Company with no customer relations. Only interested in you not swearing at them and say they wont entertain you if you carry on. Well s hit me you ain't doing nothing about it anyway so I'm not going to get better off! STAY CLEAR AND SAVE YOUR MONEY OR GO TO PADDY POWER, CUSTOMER SERVICE THERE IS ACE!

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Not even worth 1 star but minimum I could do. Service is crap. You spend hundreds and never get to watch a race through so called streaming problems which they say are not their fault but they happy enough in taking your money and cant even give a goodwill gesture. STAY CLEAR LADBROKES ARE BAD.

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I’ve used every poker site online I’ve played for 13 years and I can guarantee every site is rigged, let me explain let’s keep it simple for arguments sake a poker site has 1 million customers of that 1 million customers between 850,000 and 900,000 of them players will be recreational players or donks the rest are good players now over the long term the 100,000 good players are going to rise to the top and win the money on most occasions if the game was fair and these poker sites understand this but this is bad for business because eventually the donks and recreational players get bored of losing stop playing therefore stop depositing therefore the poker sites lose money and trust me that’s all they are interested in, so how do they combat this ? Answer, they dish out unbelievable bad beats consistently to the good players therefore levelling the playing field and keeping the donks depositing, the truth is poker sites would rather have all donks and no good players it would make life easy for them, good players are a nuisance, so all you good players keep getting your chips in good and keep receiving the bad beats. Poker sites are absolute scum, I’ve hung my online poker boots up as I’m sick and tired of getting screwed.

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Это онлайн казино, полное дно!!! Хуже на рынке онлайн казино, наебывают только Ладброкерс. Все слоты закручены в ноль, выпадание бонусов, просто удалено. Аппараты даже по 20 пенсов выиграть не дают!!! Вот вам и лецензионное, европейское онлайн казино, помойная яма номер один в европе !!!
This is an online casino, full rubbish !!!

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I used to bet in their local shop every now and then but never win nothing just dead spins! Plus the lady in the store was rude as she had "paid a lot out that day on horses" E-mailed head office etc. Had an e-mail back saying they would look into it but never did. I bet elsewhere now (and occasionally win too!)

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won on tengo bingo had 5 numbers anywhere when they scanned barcode said i had not won, explained i had won they checked then said i had won, and must not have been checked properly by other staff. no i don't think so it is scanned into a machine when bet is placed and scanned on barcode when you have a winner so why would it need to be checked manually, this has happened several times that i won on higher payouts, think they have a policy to avoid paying out

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AWFUL EXPERIENCE . WON £250 ON VEGAS AT LADBROKES AND THEY DONT PAY OUT . THEY EXPERIENCE TECHNICAL ISSUSE FOR WHICH THEY SEND ME AN EMAIL . THIS PROVED THEY HAD TECHNICAL ISSUSES . OTHERWISE WHY WOULD THEY SEND ME AN EMAIL . SO BEWARE THE MIGHTY LADBROKES BECAUSE IF THEY HAVE TECHNICAL ISSUES YOU WILL LOSE OUT . ITS THERE COMPANY POLICY TO NOT PAY OUT. IT IS A PITY A WHISTLE BLOWER DOESNT COME FORWARD TO SHOW HOW BAD THIER CUSTOMER SERVICE IS . I HAVE PROOF THEY HAVE A COMPANY POLICY OF TRYING NOT TO PAYOUT . WHY WHEN THEY HAD TECHNICAL ISSUES AM I £250 OUT OF POCKET.

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After reading advertising for 'big banker' i decided to give it a go.
Played £1 stake with a £1000 bank roll.

What a mistake

First got awarded the big banker feature once and won £18, thats out of £1k,

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Had ago on the Irish lottery, placed in the shop on the Saturday paid by debit card, money came straight out of account, numbers came up won 6k went to collect winnings from the shop on the Sunday winnings to go straight into my account via my debit card as they didn’t have enough cash, now Tuesday still not got my winnings called Ladbrokes apparently can take anything between 3-5 days to appear. Not impressed, what I can’t understand is why it’s straight away when your paying them but up to a week for them to pay you!!!!!

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Bad COMPANY AND NOW THEY KEEP PUTTING POP UPS TRYING TO TEMPT YOU O BET ON DIFFERENT THINGS and op up blocker and ad block does not stop them and Disgustingly you can not turn them of in your setting,Going to contact my MP to tell him about Ladbrokes encouraging people to gamble more.

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Fantastic, put about 150 and played rainbow riches and cashed out 2k.few weeks later started playing again and won 3k. Admitadely I did put a bit back after my first win but not hundreds. I'm guessing they'll be wanting their money back so probably need to stay of it lol

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One star because no option to give none . Possibly the worst . laggy 'slow ' and badly set up

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CEO Jim Mullen email address advertised online, doesn't even exist, boycott online rip off companies like Ladbrokes

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Total bunch of arrogant cowboy's… OK when backing losers, but dare to win, and the arrogant e-mail arrives!!! Removal of all offers and promotions, with restrictions that are insulting… Don't bother e-mailing your complaint, they just ignore you… I tried a couple of e-mails, but still waiting a response?? Go elsewhere, and hopefully, if enough of us do, they will lose Millions in turnover…

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I have played bingo on their site for a number of years and I've never won a thing?! I've noticed how the same names win over and over again though??! Hmmmm… Talk about a fix! I honestly think the big prize winners are Computer generated players!

I won't be playing again on this site!

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Won a jackpot 5 jackpot in a row wow ended up with 2.00 pounds I don’t call that a jackpot but winning 2.00 pounds on Ladbrokes is a jackpot don’t play this site

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My initial withdrawal experience with Ladbrokes earlier in the week was great. Withdrew 24th, cleared funds 26th. Can live with that. That same night 26th, withdrew a much larger amount. It sat pending from evening of 26th, until yesterday 29th at 4pm. Funds have still not cleared but assume it will this afternoon. Not impressed. Their website terms state 6-24 hours. Their customer service say, no withdrawals on the weekends. But the 26th was Thursday. If they processes it within their stipulated 6-24 hours, I should have easily had funds to bet on the weekend. EPIC FAIL. Not only don't they realise that faster payouts mean happy customers, but no where do they state their weekend terms (that I have found) so they seem to have made it up suddenly. I will therefore never be back. AGAIN, no excuse for poor payouts times in this day and age. And on that subject. Why exactly do funds need to be approved? If they show up in my withdrawal balance it should be instant. Absolute nightmare. Dropped a star for the amount of days it took to process and clear. Sadly there is no zero!

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don't waste your time.

Sports – Better odds & promotions with majority of competitors. Try Paddypower or Williamhill.

Casino – AVOID LIKE THE PLAGUE

Welcome Bonus – Don't waste your time. Bonus comes with x40 (£2000) wagering requirement. You throw away the £10 initial paid stake, and a lot of time chasing the wagering requirements.

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I tried….

Apologies to everyone who like me was stupid enough to play slots with Ladbrokes. I cannot believe how rigged the returns are and I have asked them why they don't bother to respond to all the complaints. Basically it's because they don't give a s**t and treat the player as a no brain mug with the usual speech on fair gaming. This site is nothing more than a scam and will literally take you for all you've got. One day they will be investigated and all will be proved they are operating a one sided operation.

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Save your money and play the lottery, you've a better chance of winning.
Ladbrokes slots are a massive scam. They all play the same way, i.e big wins never fall in you have to either try to gamble, which is rigged to lose 99% of time or wait for the magic 'feature' to drop, then you've got a tiny chance of a decent win.
This is all from my experience of losing big time.
Played 'big banker' on 50p play. £300 later i had one, yes only one shot at 3 bankers and won, wait for it….. £10!!!!
92% payout… B@@@@@@S, Ladbrokes slots need to be investigated, its legal robbery.
I'm putting my money into an expedition to find rocking horse sh@t, got a better chance!!!!!!
Seriously AVOID Ladbrokes…

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Great welcome bonus but hard to take any significant winnings after the first couple of times, I use if from time to time, still being able to get small winnings, some occasional losses.

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Ladbrokers give its users good offers, their website is easy to navigate through and their customer service is just awesome (very user friendly). Although I must admit that sometimes there are some issues with the website but it’s not like it happens all the time. They also need to improve a little more on the odds as well as the in-play betting front.

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Can never log in to this app it's totally rubbish every time you try to log in it won't let you

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Stay away from this.. it plays on your winnings and redirects you to Casino mode when winning in sports mode .. feck em ..never again

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Using their website feels like you've gone back in time, it's the slowest/laggiest thing in the world. So many pop-ups that you can't even disable because they're actually necessary for the functions of the site. Please hire some web developers with all the money you're clearly robbing people of (read the other reviews – eek!).

Also, I had £20 free bets to use, which I was placing all on the same bet. I selected 'reuse selections' after I had completed the first slip and realised that even though I reused the selection, the site defaulted to me using my own payment for the subsequent bets. How cheeky. Will avoid using this site like the plague from now on.

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