Genting Bet PLAYER REVIEWS(325)
Theresa Belfield
18 November 2019
Comment from uk.trustpilot.com
AWFUL EXPERIENCE TRYING TO OPEN AN ACCOUNT AND DEPOSIT MONEY . GENTING BLAMMED THE BANK THE BANK EVEN SENT AN AUTHORISION CODE STILL DIDNT ACCEPT IT RESULTING IN THE BANK STOPPING MY CARD BECAUSE SO MANY ATTEMPTS HAD BEEN MADE . WHEN I THEN MADE A DEPOSIT WITH MY WIFES CARD IT WAS ACCEPTED ALLOWED TO PLAND THEN BLOCKED AND RESTICTED MY ACCOUNT . NIGHTMARE ... STAY AWAY IF YOU JUST WANT A BIT OF LEISURE TIME . CUSTOMER SERVICES AT THE TIME WERE NOT AT ALL HELPFUL.
terence o'neill
18 November 2019
Comment from uk.trustpilot.com
Gentings Casino Liverpool Queen Square . What a joke this place is . Ive been here on several with friends . I was tolled I was not a member and had to register again after all my friends got in. The reception was rude and didn’t have time for anybody . One roulette table open and one Jack blackjack table open only . Couldn’t get never them. Had to ask for table to be open and was tolled 20 minutes. Staff where all none helpful . I’m a 58 year old gentlemen and was treated like a child . Won’t be going there again. Do yourself a favour go somewhere else. I would like to give them no stars .
steve banks
04 October 2019
Comment from uk.trustpilot.com
I went to Genting in Blackpool, god they were hopeless , lazy as can be , the management need a good kick up the backside , it’s gone down hill fast , the service is rubbish , try elsewhere , it’s better , I would not go back if it was free , yes that bad
Greg Adams
26 August 2019
Their website has a traditional layout which may prove difficult when using it, also some of the contents in the website take time to load. It is a good thing that this isn’t the case with the in-play and live betting although the in-play betting interface is not that good but there is no issue when you consider functionality.
Jake Harris
08 July 2019
GettingBet is a bookie with a pretty much easy-to-use website, the design is also really nice, although, the website can get cumbersome as there is a lot of information sometimes. They have a working customer service that runs 24 hours a day, an email as well as live chat. As for bonus and promos, you get £10 for your first loss.
Sultan Ahmed
05 June 2019
Comment from uk.trustpilot.com
One of the worst casino I’ve ever been, avoid this place, go to grosvenor g casino. They are good,it’s is so nice in there and the staff and management are very polite and friendly.this is really a bad place for roulette.
Zach
15 May 2019
Comment from uk.trustpilot.com
Genting Casino Reading. Took an hour to get served a drink after a boxing match. Was with around 10 people but we all left as no one was getting served. Worst casino experience ever. AVOID!!!!
Elliott Jones
08 May 2019
Comment from uk.trustpilot.com
Literally placed 1 bet and then used the £10 free bet I got and my account got restricted
unai emery
25 March 2019
I should notice that they are very user friendly! But there are some problems with usability...
parash heyer
20 February 2019
Comment from uk.trustpilot.com
Yep the slots r a waste of time - definitely fixed - stay away
Mr David Broome
16 December 2018
Comment from uk.trustpilot.com
Nice list of slots but I have never come across a casino where every slot you play is suddenly completely dead. It is proof these casinos are not audited because I got around 50% RTP off 3,000 spins hitting 1 bonus round which paid around x30 bet which was my biggest win in all those spins! Also dreadful Customer service. Avoid, avoid, avoid!
Adam
09 December 2018
Comment from uk.trustpilot.com
They have just said I cannot withdraw my £200 winnings into the account I have registered on the site. I have sent them all the info and ID they asked for now they are saying I can’t have my winnings. I put £100 in and they took it within seconds but when I won they won’t give it to me. We’re not talking 10’s of thousands it’s £200. Let’s see how long before/if I receive it. STAY AWAY PEOPLE. 👎👎👎👎👎👎👎👎👎👎👎
addiron
01 November 2018
Comment from uk.trustpilot.com
been gambling more than 23 years and saw few bad pay out in my life but nothing like genting casino the worst in the universe
David Joseph
02 September 2018
Comment from uk.trustpilot.com
Another scam slot site. Avoid at all costs. You'll rarely win anything from their slots. Some of my RTP is at less than 10%. Completely random? I don't think so. Should be illegal to offer such poor paying games. Go elsewhere.
Sam Bickley
28 August 2018
Comment from uk.trustpilot.com
Wagered through the requirements for one of their bonuses, then had an email to say that I was now exempt from any bonus. Waste of time and money.
Prettypolly
28 August 2018
Comment from uk.trustpilot.com
Terrible casino. Poor customer service and the payouts are by far the worst I've ever seen. Nearly every spin is a dead spin and you never get close to getting a decent win. Complete con.
Lord hippos
09 July 2018
Comment from uk.trustpilot.com
Perfectly happy to accept deposit online with no identification documents. however won't give your money back without identifying you. Perhaps you should get identification prior to accepting deposit money if you require it?
jess watson
24 April 2018
Comment from uk.trustpilot.com
Poor service and no apology.
Gheorghe1973
06 April 2018
Comment from uk.trustpilot.com
I think this is the UK's most casino casino! I think this is the most devious UK casino! The UK's Largest Authorized Thieves !!! The games go really bad! Thousands of consecutive spins without giving anything back!
Christian Le Feuvre
14 February 2018
Comment from uk.trustpilot.com
It has to be said, if you are looking for a great night out you should seriously consider Genting Casino Salford. There is always a lot going on with all your favourite games, from Roulette, Blackjack and Three Card Poker to a great 'Slots' area too. The Poker area is always well managed with great tournaments for the experienced or not-so experienced players. If you like good food then make sure you check out the 'Fahrenheit Restaurant' area, and pick from a very extensive menu. They do amazing 'Meal Deals' enabling you to get a 2 course or 3 course meal for a terrific set price (I HIGHLY recommend the lamb), go on treat yourself. If you are just a bit peckish though, take a look at the Bar Menu for some great snacks. Either way, the quality of the food is always fantastic and great value for money too. The staff are always really friendly and there are very efficient valets who will happily bring your drinks (or food) to your table. They do get very busy though so please be patient. The Genting Salford is a such a great place to go.
Albert Trotter
20 September 2017
Comment from uk.trustpilot.com
This is online review for Genting. This site keeps forgetting my password and saying it's wrong when it's not. I have to keep resetting password and this also doesn't work most times. The bad review is based on customer support. The request a call back doesn't work. The live chat has never anyone there so only way to communicate is via email and half the time they don't reply. Really poorly run site
Russell Smith
17 June 2017
Comment from uk.trustpilot.com
Do not play rip off company wins are terrible no bonuses avoid like the plague
MRLFMAO
09 March 2017
Comment from uk.trustpilot.com
Hey my fellow gambling addicts I have joined Genting casino in Nottingham and deposited £240 in total on slots which I lost and did not gain any wins or any bonus games at all. As a new user to a casino usually they give you money and allow you to win in the beginning so you can get a little jolly and then they take your money back, well in this case Genting casino in corner house did not give me anything at all, the hungry machines just drained all of my money, I tried all of the machines periodically spending £240 across all machines, tried a few games like lucky lady charm, lord of the ocean, book of rah, gave me nothing, some buttons are jammed on the machines, sometimes they slow down while spins are active as if somebody is monitoring your performance, do not bother going there, go to Alea or Grosvenoir better, bigger more fun easy wins.
Chris Burrows
30 September 2016
Comment from uk.trustpilot.com
I had big problems with regard to getting paid out from their online casino, it was jumping through hoop after hoop. There are far better places to play online that simply pay out the winnings when you win! I should not have really been surprised when I visited the Genting Casino in Brighton after my horrendous online experience. It is a real back street plane with dodgy customers and even more dodgy staff. I made the mistake of winning a little and was watched like a hawk by several members of staff and the manager until I felt so uncomfortable I had to leave the table. If you think I am being sensitive I am not! Whilst at this casino I witnessed a drunk guy win about 10k when he cashed in and asked the manager to call him a taxi he was told that he would not get a taxi as he had won enough money and the manager then pointed to the door and said that the guy could walk down the road and maybe he might be lucky and a taxi would be there. It was 4am and the guy was drunk. These people are real scum, you have been warned.
Gary Hartley
04 March 2020
Comment from uk.trustpilot.com
Have been here a few times but my last experience was not pleasant I don’t know what the managers name is but was very rude after I had a situation with a young inexperienced croupier who did not know what he was doing when I asked the pit boss to sort the problem I was treated like a id—-t reception for head office phone number and name of manager which she gave as ray and a phone number of a local takeaway will not be returning.this place at one time was very busy including all the local Chinese who have since left this casino and moved on to Leo’s on the dock road can’t blame them that’s where I’ll be from now on shame on you keep this up and you will all be out of a job .☹️
Have been here a few times but my last experience was not pleasant I don’t know what the managers name is but was very rude after I had a situation with a young inexperienced croupier who did not know what he was doing when I asked the pit boss to sort the problem I was treated like a id—-t reception for head office phone number and name of manager which she gave as ray and a phone number of a local takeaway will not be returning.this place at one time was very busy including all the local Chinese who have since left this casino and moved on to Leo’s on the dock road can’t blame them that’s where I’ll be from now on shame on you keep this up and you will all be out of a job .☹️