BoyleSports Review

Was left on cgat for total 50 mins with 2 seperate agents first was hooless bith couldnt get me manager imxa realy grwat customer but getting treated like this nade me think twicr abot site

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I would recommend people avoid this company had the usual email saying my access to promotions had been removed which in itself was no problem. Had £50 in my account so logged in to withdraw to find my balance had gone to 0. Looking at the account I found a £50 bet had been placed from my account and lost on a market I would never use. Funny that happens the night before my account is restricted. Customer services blame me for not making sure my account is secure and that they take any bet placed as being made by me. Also refusing to track the IP address of the bet which wasn’t placed by me. Looks very suspect that they took my money before restricting the account and refuse to investigate. Awful customer service and certainly wouldn’t trust them

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Great in every sences never had a problem

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Don't play there casino machines all they seem to do is take take take.. Dont mind losing but when over the months you put quite a few quid in you would expect a bit back… Stay clear of them. Decent site apart from that.

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Joined and deposited money into the account, all fine placed a bet on a 12/1 horse, it won! Suddenly I was told my name wasn’t on my card and the bet had been voided very convenient after a large first win 🙄 …. went into the live chat and was told by two advisors that my name was on the card and it was fine, then got transferred to the supervisor Luke to get it’s sorted as the two other people couldn’t see a problem, came on was very rude no help at all and refused to honour the bet! Shocking customer service to a new customer

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Happy customer can't fault at all easy fast deposit and withdrawal system

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Never actually had a bad experience off Boyle apart from verifying my account. Otherwise everything good unlike Paddy Power stay away from them they lie and treat you like dirt close your account with money in ans dont e-mail and that's just the Managers!

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One of the best online gambling i have ever played… fast withdraw and excellent Quality of customer services…plenty slots and table games…. brilliant

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Would of gave this site zero stars!
Been a customer now for a few years and they have always have loyalty to me as I deposit at least £500 every month! Since covid 19 I've deposited a few grand and haven't had any free bonus or bet for my loyalty, they reward there customers with loyalty at all, ask live chat and have been asking live chat for the past month everyday if there's a cash bonus for my loyalty but it's always the same answer no cash bonus or free bet, been like this for past few months, live chat are rude! Wouldn't recommend this site at all to anyone! It's actually the worse site and never show loyalty to there loyal customers!

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Account closed after a winning streak. Horrible book and definitely wouldn't trust

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Poor customer service asking for a simple amount staked and amount won.
Yet claiming this information is unable to be given to me. Internal use only. Nonesonse.
Also 10 bonus free spins on there promotion.
I won 1p!
Wouldn’t put anybody off the site. Just wouldn’t recommend. At all

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I originally gave these a good review but after a couple of small wins they've told me I can't do any of their promotions. I have 10p in my account and if they're in such dire straits then they can keep it. Plenty of other bookies out there that expect punters to have an occasional win.

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Well I've been waiting since Sunday the 19th of July for my withdrawal it's still pending emailed customer care and they said with recent events u can understand there are some delays this is not acceptable customer services cannot do anything this is the second time feel like knocking this on the head after payment as this should be sorted by now quick payment don't listen not a happy customer at moment due to this

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Recently blocked from any of their promotions. No reason given and certainly not because I'd been winning too much. Still receive notifications about offers but obviously not allowed to get involved. Was average until then, they won't be missed.

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Boylesports have worked hard over the covid to keep there punters happy with free bets etc and fast withdraws just glad the shops are back open now also.

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Stay away from BoyleSports. Used their bet tracker app, the bet has won and its still saying open. I have been to a shop where they didn't know what to do, they told me to get onot support, and support just told me they can't do anything so go back to a shop, just back from another Boyle sports shop and he said he'd look at it tomorrow. So iv talked to two different people on support, their fb and two shops and still no resolution. Joke, if this was paddy Powers I'd have been paid out and all by now

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DO NOT give this company your bank details. I deposited and bet £10 and my history read £85 deposited and bet. They wouldn't even investigate this as their records showed the bet for £85.

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Do not sign up to this company.

You can deposit £4000 and be told you have not earned any reward via loyalty as the ‘system says no’.

When you challenge them to make a decision based on human experience – THEY BLOCK YOUR CHAT.

PLEASE DO NOT JOIN THIS COMPANY, GIVE YOUR MONEY TO A COMPANY WHO RESPECTS ITS CUSTOMERS.

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First impressions on joining.

The app although all but looks good is painfully slow and takes ages to change page etc.

Also Racing TV Pictures especially on weekends run poorly with the weight of visitors on the site.

(On the normal web runs much faster but can't access Racing TV pictures except from the app?)

Disappointing that there's no bonuses on Lucky 15/31 etc like virtually every other bookmaker.

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Unresponsive customer service

Not a bad app but not as good as it could be. Customer service ignores the customer

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Opened an account, placed one 40quid bet that I had won, after that I was unable to place any bets. Later on received email "After recent review of your account, we regret to inform you that you will no longer be able to avail of our fon-a-bet service, Horse Racing, Sports or Loyalty promotions and any bonuses outstanding on the account will also be made unavailable" Great.

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Had a Similar experience as many others reviewed on this site where the promotion element was remove & the only reason given was that the traders had made that decision.
I've asked them to close the account as there was no reason to use them anymore if the promotions were nolonger available but after 5 times of asking the account is still live & I'm still receiving push notifications for promotions I cant use.
In my opinion this might be a sign that the company could be in financial trouble, there are better betting companies you can use the promotions offered are just a marketing ploy which is quickly removed once they can count you as a customer.
Never had a company refuse a request to vote an account before crazy

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Great to deal with in every way any queries dealt with imediatley

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Everything is fine until there is a problem and you have to contact customer support. Then you are told that your query will be resolved within 24 hours and that it has been sent to the relevant department. What happens then is another customer agent contacts you and tells you to delete the app and reinstall it. Then the email you numerous times during the week to tell you your issue with being investigated. Then they stop responding and don’t give a clear answer to your question. My query was why was the app taking my money and throwing me out to the lobby before I could complete a game in the casino. They blamed the phone I was using. That never happened me before on any gaming app.

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Everything was grand until they stopped my instant cash reward every Monday and tues

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Exllecent quick payout and 1st class customer support always love this as it easier then using betting shops

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Very happy with site does what i need and good lay out , so satisfied alright …

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Was in yer shop in manor west tralee. No social distancing and no hand sanatisers in yer shop???

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Not bad site but payouts really poor and totally agree with another reviewer keep away from red tiger games

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In practice it's a good service…However, I placed an each way bet which hit the extra place and didn't receive my winnigs and it showed as lost. Turns out that they have restricted me from promotions (so extra plafe pay ou) without telling me. Went on live chat and they told me this and were 'sorry' that I hadn't received a message from marketing and they'd get right on it. I still haven't received anything saying I can no longer qualify for sportsbook promotions and also lost £80. Ignore the fake reviews.

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Enjoyable fun save gaming anytime I need help with something live chat are very helpful and sort anything I need.boylesports is the only gaming site I use wouldn't use any other site.

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Amazing . Love this site. Better than the others. Polite and helpful staff on hand too

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great handy app so faster than other apps easy to get bets on one of the better gambling apps and decent odds as well

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Lots of fake positive reviews here, avoid them, dead spins and bonuses with low payment, i don't recommend them.

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another bookie who has decided to lmit and block half its customers…..shops poor….online ( are they online)…..block anyone who wins a euro…….when will the british and irish governments close these dens of misery

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What I like about BoyleSports very helpful if you have problem
Also if your very long on site they remind you to take a break.

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Used the site for a few months and deposited quite heavily. Was never questioned about the number of deposits whilst losing. I was then asked for several very private documents to justify my spend, all of which I provided. The account was then closed with immediate effect with no explanation as to why, nor no offer to continue with certain limits or restrictions in place. Maybe the company should ask you to provide affordability when signing up so they can set safe limits, instead of letting you spend a sum that they deem unaffordable and closing your account once their pockets are full. Very poor. Would not recommend to anyone.

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Very helpfull.

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Signed up today and placed an e/w double.
First selection came 5th but they were paying 5 places but my bet showed as lost! Had to contact them via chat to resolve but they said this was normal and the bet was still open, it turned out irrelevant as the second selection lost but had it won I don't think they would have paid out.
Also I got lots of spam emails from other online casinos through last night so it looks like they sell your details too.
I won't be using them again.

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Been a customer for a long time now. And used to get free bonuses free bets and for the past 2 months I've had no free bets and no cash bonus I've had no loyalty given from this site. I believe I deposit around £400 a month on this site and I hardly win and for them no to give a free bet cash bonus I don't see any loyalty at all.
Won't be depositing anymore until I see some loyalty given by this site for how much I play and deposit they don't reward there loyal customers at all

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Not a bad site great games to choose from did have a withdrawal which was stuck on pending so I contacted customer services and it was sorted straight away and processed into my PayPal account thank you boylesports excellent customer support.
The only negative I have is that payouts are not comparable to other sites.
Example payouts on boylessports for wins on 50p 75p and £1 stakes are equivalent to what you get on 20p stakes on other sites i play on.
The wins I had on this site playing 75p and £1 stakes are the kind of wins I get just playing 20p stakes on other sites.
Hence the 3 stars
Still a great fun site to play.

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Fab site, fun trustworthy and excellent customer services

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Only been a customer for a week or so but odds are usually better than most bookies and the live chat is usually quick to respond.

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Would be 0 if allowed.

Don’t expect this company to follow any complaint procedure legally.

I raised a complaint after a supervisor provided misinformation and lied.

They refused to deal with the complaint with me and refused a letter of deadlock, which is a legal requirement to provide during the complaint process.

Avoid at all costs, better bookmakers out there.

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Boylesports don’t reward loyalty of their customers very well compared to other bookmakers

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