BoyleSports PLAYER REVIEWS(1722)
Brian Byrne
16 May 2024
Comment from uk.trustpilot.com
Everything's ther 2 bet on 1 goal ahead n 2 goals ahead good edition n early payout on the golf 👌
Chris
15 May 2024
Comment from uk.trustpilot.com
Wonderful company. They honour their bets, and are extremely fair.
Elaine Farrell
14 May 2024
Comment from uk.trustpilot.com
You are a good gaming place for me I enjoy it a lot 😊.. I no my limits aswell.... Wud lv if use thought of giving good treat wen spend certain amout even a 10 pound bonus i enjoy thanks you xx
Richard Austin
12 May 2024
Comment from uk.trustpilot.com
Fast cash outs. Excellent website which is easy to navigate and very fast customer service 👍
Mike Gordon
11 May 2024
Comment from uk.trustpilot.com
Usually quick and easy to load and play games Withdrawl process has improved so using more
Tonny
10 May 2024
Comment from uk.trustpilot.com
Very bad betting side! Allow me to set up new account and bet widout any problems, but when I asked about sign up bonus they told me that I did had an account before, which is simply not true for sure, I'm 100% sure, anyway. Why it allows me to set up new account if system thing that I have one... Ridiculous platform
Consumer
10 May 2024
Comment from uk.trustpilot.com
Like others who have reviewed, I placed a £10 bet through the phone app in hopes of the £20 free bet welcome offer. My bet, which I lost, settled and two hours had gone by without the free bet on my account. Contacted live chat, who informed me “Your registration did not meet the criteria for our sign-up offer because your IP address has been identified for shared use within our system”. I have no clue what any of this means, but based off other reviews it seems to be because of the use of mobile data. Bear in mind this is a mobile only welcome offer! Absurd, they could have warned/informed us about the IP issue at the point of sign up, before depositing or placing any bets.
Dean
09 May 2024
Comment from uk.trustpilot.com
It would have been 5 if it was not for your safer gambling team.Just a bunch of accountants.clueless on betting.
David
09 May 2024
Comment from uk.trustpilot.com
Bad business practices. I signed up for a bet £10 get £20 free bet, which was only available if signing up via mobile - which I did. They refused to award the free bet because of “shared IP addresses”. Don’t these clowns know all mobile IP addresses are recycled between customers? And as you have to sign up via a mobile, it essentially means they’ll never give the free bet. Stay well away
The Unrestricted Book club
08 May 2024
Comment from uk.trustpilot.com
I signed up to the free bet promotion, they happily let me place my initial bet with my own money and then wouldn't give me the free bet. When I contacted them, they said my IP address had been flagged as linked to another account user. I told them that I lived on my own, my IP address was only used between my 2 laptops and my mobile, and that I only had one account with them. The customer service representative wouldn't listen when I told her this and kept pointing me to the terms and conditions. I kept telling her that the IP address flag was incorrect. Terrible customer service and company.
Userofthen
08 May 2024
Comment from uk.trustpilot.com
I think it's absolutely dishonest to lure people in with promotional offers which is then later refused. This is very similar to a scam. I recently deposited £10 and didn’t receive my free bet, despite meeting the criteria. I Contacted customer service to be told my IP address has been identified as a shared IP address. I used my personal mobile phone, which nobody else has access to. I’ve never signed up to this site before. The customer service representative wouldn't listen and gave me a generic response, which looking online i see to be the case for a multitude of people.
Toby
08 May 2024
Comment from uk.trustpilot.com
I was refused the welcome offer for having a "shared IP". I live on university campus with thousands of others and even more thousands who attend university every day. How is that fair. Just looking for any excuse to not give you it.
Gerry Foley
08 May 2024
Comment from uk.trustpilot.com
Their verification process is a pain. Went to the trouble of uploading passport twice, both rejected by their AI software. Dunno why they don't verify before opening account. Wait, I do know, Most punters wouldn't bother when they get bossy messages about resubmitting their docs.
Brian
07 May 2024
Comment from uk.trustpilot.com
She answers my questions honestly But typical of bookies not her fault there always a catch
pa
06 May 2024
Comment from uk.trustpilot.com
Service is unreliable.Took over half an hour to settle the 2.30 at Beverly on the self service betting terminal.
John Lowry
05 May 2024
Comment from uk.trustpilot.com
Boyles is only bookmaker that you can talk to real people to get any information & help that you need when you have a problem unlike others when you have to talk to a computer the service they provided is top class on the phone & helpful staff that nothing is a problem. A proper company that helps it's customers. Ten out of Ten
Andrew Martin
05 May 2024
Comment from uk.trustpilot.com
Absolute joke Every time I try and get a 3 figure bet on it is always referred to a traderThen refused and a paltry sum offered as an alternativeObviously this company are only interested in the casino part of the companyShould be struck off !!!!You can’t put £100 on an even money chance in a sporting eventBUTHave as much as you like on blackjack or rouletteBye ByeSpoilsports !!
Consumer
04 May 2024
Comment from uk.trustpilot.com
Great service fast and reliable
Kevin Bromfield
04 May 2024
Comment from uk.trustpilot.com
Very friendly and polite customer service, resolved the issue without any fuss. Also, so refreshing to have a telephone service, instead of online chat, which nearly always takes a long time.
Jeremy gatrell
04 May 2024
Comment from uk.trustpilot.com
Just loving the experience love the whole set up
Steve corkan
03 May 2024
Comment from uk.trustpilot.com
Amazing site had no issues regarding my betting and they offer some good deals
Jamie
02 May 2024
Comment from uk.trustpilot.com
Awful Let me deposit £300 and as soon as I have a win they have suspended my account and are asking for documents which I have sent previously… on top of this live chat is useless and now I will be waiting days for my winnings….
Yvonne Hynes
02 May 2024
Comment from uk.trustpilot.com
I never get best odds guaranteed and when I rang this morning I was told my account is ineligible for any special offers even though it is advertised that any bet placed after 8am qualifies
customer
02 May 2024
Comment from uk.trustpilot.com
Always love the offers especially Saturday money back on losing race.Any issues always resolved fairly so can trust the brand.Has the edge on most of its competitors for all round experience.
Weerahennadige Kingsley Fernan
02 May 2024
Comment from uk.trustpilot.com
bad customer service. i was complained about shop customer sevice over the phone and via e.mail. it was late to lodge my docket and i was ask him put my bet in to there system, employee start wth violated language , until now boyal sport dot send any respons to my complaine.several times with this happen, my complaine not taking seriesly. even customer service shut the phone as well then i called them several times. i dont give them any star.I already sent full details via e.mail and by phone. Read properly then you know what to write. dont say again,again repeat the complain.
Anne
01 May 2024
Comment from uk.trustpilot.com
Yeah I found your app brilliant to use plenty off games to choose from and winning is the best feeling. Even thou we all win and loose sometimes its just a a good to go on now and again thanks
Matthew ayres
01 May 2024
Comment from uk.trustpilot.com
Lovely site haven't had wins yet but still time. Customer services very helpful fast communication
Jarlath Moylan
30 April 2024
Comment from uk.trustpilot.com
Great fun game and safe limit filters for safety
Deborah Hughes
30 April 2024
Comment from uk.trustpilot.com
response to any queries is fastest than other sites I have been on and I love that withdrawal is within an hour as again a site I was on was over a week waiting ...its been a great experience for me so far ..and would like to thank your team for all there help when I needed it 100% would recommend to friends
Dave
29 April 2024
Comment from uk.trustpilot.com
Signed up for their new customer casino offer. Didn’t get what was supposedly on offer. Live chat was useless. Didn’t understand my issue, ignored my attempts to explain, gave me completely irrelevant information and eventually hung up on me. Absolutely disgusting that they are not offering what is clearly stated in the terms and conditions. Con artists, avoid at all costs
Frank Davies
28 April 2024
Comment from uk.trustpilot.com
I understand betting companies restrict accounts if their traders decide there are a risk because they can win money . However this is a first, I have lost money on an account and they have restricted me to bets of no more than 17p. It’s a way of making you and not them close the account. I agree with yahanas recent review. This is the worst betting site in Europe. Ps please dont reply as we have nothing to discuss.
JOEY TILAG
28 April 2024
Comment from uk.trustpilot.com
Love the selection of games and very fast withdrawal process. Also got a decent amount of win on Cash and Collect games. ❤️❤️❤️
Mark O Connell
28 April 2024
Comment from uk.trustpilot.com
Still haven’t fixed the reason I got blocked games say not logged on 0 fun on them anyways and for the all stars promotion that does a paddy’s job on it and plays on its own football odds light up blue and change as looking through in play matches change odds like no tomorrow for you to lose promotions haven’t changed little Pennys
Leah C
27 April 2024
Comment from uk.trustpilot.com
Avoid! Scam! Was lured in by the signup offer. Spent £10 and didn’t receive my free bet, despite meeting the criteria. Contacted customer service to be told my IP address has been identified as a shared IP address! I used my personal mobile phone, which nobody else has access to. I’ve never signed up to this site before nor has anyone in my household. It’s nonsense! Looking through other reviews I can see this seems to be a generic excuse for not giving the free bet. Shame on you!!!
Donna
27 April 2024
Comment from uk.trustpilot.com
I joined Boyle Sports yesterday morning with the sign up offer for the £20 free sports bet & £10 to spend on casino. I deposited my £10 & placed my bet, my bet cleared & I didn't receive anything so I spoke to an agent on live chat to be told because I deposited my £10 through PayPal I don't qualify for my free sign up offers! I think this is really unfair! Shouldn't matter how the money is deposited! Alot of people will get fooled by the sign up offer not read the small print (like me) that's how people get caught in with the good sign up offers & on that note I will not be using Boyle Sports again as I am very disappointed!
Yanina
26 April 2024
Comment from uk.trustpilot.com
Quite possibly the worst gambling company in Europe. Verified my account allowed meTo deposit £4000 once I managed to win and try to withdrawal they ask for bank statements and cards, have provided all but will not verify. Donal Vanessa alannah all apart of the con, please avoid
MARK
26 April 2024
Comment from uk.trustpilot.com
please please please do not enter the Boyle sport casino, the chance of winning is very poor, i got hooked on one game and they continued to take take take !after spending alot of money, INCLUDING AROUND 40 DEPOSITS i got 1 feature that paid 40pBE WARNED
James Nolan
25 April 2024
Comment from uk.trustpilot.com
I have recently signed up to the app and I was told I’d get £30 in free bets if I deposited £10! I did so and won my bet but it won’t give me my money or free bet
sean
25 April 2024
Comment from uk.trustpilot.com
Very good website layout and good overall games selection
John Cassidy MA DipNEBOSH
25 April 2024
Comment from uk.trustpilot.com
Been trying to verify my account. Was asked for my passport SUPPLIED A COPY.Then asked for bank statements with BoyleSports transactions on.SUPPLIEDThren asked for copy of card used to do transactions with last 4 digits shown???Problem I am with Chase Manhattan Bank no digits are printed on my card for security reasons.8 times I have rang customer services explained. 8 times the security team replied debit card copy required showing digits. It’s impossible. I know they are Irish need I say more……….Is this their way of stopping you taking your winnings if you are a winner.Why can we not speak to security team???BoyleSports you need to enter the real world.I shall explain situation to my bank ask for deposits back let BoyleSports keep my winning. I will be better off they got more out of me than I won. If only someone had a couple more brain cells we could resolve this!!!!!!!!John A Cassidy
Mandy Sullivan
24 April 2024
Comment from uk.trustpilot.com
Quick response on any question or problem u have
Kenneth Taylor
23 April 2024
Comment from uk.trustpilot.com
Good offers pleasant staff good becoming a member plenty to choose from
Terry
23 April 2024
Comment from uk.trustpilot.com
I had a problem with my account. I rang the helpline number and was put straight through to a very personable and knowledgeable person who sorted my problems in a matter of minutes .Well done 👍
Neil Hughes
23 April 2024
Comment from uk.trustpilot.com
We all know that fruit machines are a mugs game, but you expect a bit of entertainment. Boyles machines are far worse than pubs and honestly I hope they get banned. I've watched people play these at £2 a spin for an hour and not even get a feature. Awful company.
Kyle+Peate
22 April 2024
Comment from uk.trustpilot.com
Been using them for a few months. Have a weekly limit of £20. Sometimes I loose, somethings I win but that's the game. Payouts have been fast with no issues so far
P Daley
22 April 2024
Comment from uk.trustpilot.com
You have just sacked a person called Owen in the Cannock shop for whatever reason? But the person you should look up is Jan or Janet disgrace to ur company,always in a mood,talks to you like 💩 there's quite a few people won't go in whilst she's working as for Angela and Mark couldn't ask for helpful and brilliant staff so bravo to them 2 great employees
Rps
21 April 2024
Comment from uk.trustpilot.com
So I've given boyle 2 month now of my custom and today I'll be closing my account please don't waste your money the only 1 good thing going for them is the 1 up feature Everything else is shocking odds are terrible compared to every else you get 5 free spins from them Thursday to Sunday most I've won is 14p 🤣🤣 compared to what yiu get else where its pitiful especially after all the money been deposited I'm not even going to go there as for as there casino simply awful Good bye boyle you have well and truly beat me you are the worst platform by far and there are some terrible ones out there STAY CLEAR PEOPLE PLEASE STAY CLEAR SHOCKING
qwerty uiop
21 April 2024
Comment from uk.trustpilot.com
They refused to give me a sign up bonus on their app despite me wagering my own money. I’ve heard similar things from other people. Boyle sports seems to do everything they can to avoid giving this bonus out. They’re very untrustworthy and I would recommend you USE LITERALLY ANY OTHER APP to bet
Helen Spencer
20 April 2024
Comment from uk.trustpilot.com
Another free bet review…did the new joiners offer today, didn’t get the free bet. Spoke to support, got told I didn’t get it because of a shared IP, no idea what that meant, they tried to explain with generic long replies and I gave up. Definitely wouldn’t recommend.
Rob
17 May 2024
Comment from uk.trustpilot.com
Awful online but better in shop if you stay of the fobt machines. In shop 49s odds 750/1 for 3 numbers online 650/1. Bog prices all ok but lucky 15s etc triple odds in shops not sure about online but the casino games are dire like everywhere else. Deposited and played £50. At 50p a spin on average I lost it all in under 20 mins. No features given and a dead loss. Avoid play in shops grab the free drinks available and leave after placing your bet.
Awful online but better in shop if you stay of the fobt machines. In shop 49s odds 750/1 for 3 numbers online 650/1. Bog prices all ok but lucky 15s etc triple odds in shops not sure about online but the casino games are dire like everywhere else. Deposited and played £50. At 50p a spin on average I lost it all in under 20 mins. No features given and a dead loss. Avoid play in shops grab the free drinks available and leave after placing your bet.