Betfred PLAYER REVIEWS(3654)

Denise Oldfield
16 February 2023
Comment from uk.trustpilot.com
Review from user dee1915 IF I COULD GIVE 0 star I would!! My mother signed up they didn’t state terms and conditions and because she used a different card they closed her account and refusing to give her money to her! She suffer with bad ill health and mental health and caused her to have a massive flare up with self harm! I will be taking these matters further. AVOID THIS SITE!

Gordon A
16 February 2023
Comment from uk.trustpilot.com
Your games are fixed. Game like black jack is so corrupt and fixed it's not worth playing as the player is up against a fixed game .

Kate Wild
15 February 2023
Comment from uk.trustpilot.com
If you show you know what you are doing and win they send you an email stating you can not place any more bets with them or they will only take pennies.

David
15 February 2023
Comment from uk.trustpilot.com
App and website are awful, didn’t get welcome bonus, competitors much better

Gary Pledger
15 February 2023
Comment from uk.trustpilot.com
At the moment I’m really enjoying the site not doing any good but hey ho no worries and no 1 bugging me which is so important corals on my case all the time so I’ve give up with them and come to you I just can’t see how I can do a straight forecast I can only see the tote pool perhaps you can help me navigate to than you and all the best

Leigh-Ann Grace Homan
15 February 2023
Comment from uk.trustpilot.com
What a boring website! By the time you get a bonus your money is gone! Then they pay so little back ? I got a bonus on eye of Horus megaways and as per usual error pops up then plays awful! Never had a big win on this website! It’s getting so boring

Dobbo
14 February 2023
Comment from uk.trustpilot.com
Betfred are a disgrace. they have no idea what money gamblers have to gamble and choose to treat every gambler with the same attitude. If you are losing regularly they will let you gamble all the time, no problem. If you are winning from them regularly they will block your account and say "contact them about safe gambling limits"!!! They will only do this to you when you have money in their account. They do not block your account when they do not have any of your money in their account! Trying to access your money they have blocked is stealing from you, even if you eventually get your money back. They have misplaced your trust in their company. No other business would get away with this but bookies do! BETFRED, bad news, avoid them.

Darren Campbell
13 February 2023
Comment from uk.trustpilot.com
Playing £2 a spin lost 15 grand in 2 days ??? very few features or wins...ridiculous.

Shaun Parrish
13 February 2023
Comment from uk.trustpilot.com
Iv spent loads on this site hit the jackpot on spins and it payed me 9 pounds not happy at all I won’t be playing anymore on this site

Colin
12 February 2023
Comment from uk.trustpilot.com
Whilst the site is excellent..your return offers are very poor .. I use two other sites .every time you deposit £10 you get 50 free spins ..on your and same sites only offer that deal once .. and that's for new customers only .. if you offered more for deposit I would most likely stay with Betfred .I was extremely disappointed with one of your games were you needed more than 4 scatters to get bonus ..I used Up to £10 trying to get scatters .not once did they appear.. very disappointing.. cash collect games are the worst .. virtually no chance of winning on them so I just don't bother anymore .. your games are the same as others ..very very difficult to get bonus or free spins in your games.. it's almost you don't like letting customers have them .. I know your going to say all games are done by a random number generator but how is it in your promotion games .you seem to win but yet when you actually play the same game you get no bonus ,free spins ect ..if your offers were better I'd definitely return to yourselves more

SJ
12 February 2023
Comment from uk.trustpilot.com
Race event Kochi race 8, number 11 horse was a non runner so was unable to bet on betfred site, but horse 11 won the race. Got screen shots of this scam, forwarded to gambling authority for cheating.Gambling companies need more severe punishments for false data, manipulating odds by my experience.Betfred should be shutdown and investigated done it once they have done it before.

John Fordyce
11 February 2023
Comment from uk.trustpilot.com
They shut my account without telling me open bets I had they cancelled and said they are keeping my £30 staff on phone are sheer ignorant

Les
11 February 2023
Comment from uk.trustpilot.com
Find the app a little bit slow, not received any new customer offers, although I met the place s £10 bet.

Customer stella
11 February 2023
Comment from uk.trustpilot.com
Not many payouts on the games Very few Free Spins.Compared to another site I use where small & frequent payouts make it fun to play and most times get the free spins so am on the site much longer than Betfred

Kirsty
11 February 2023
Comment from uk.trustpilot.com
Don't think the win odds are favourable, having to invest a lot of money b4 little or no return.

AJ
11 February 2023
Comment from uk.trustpilot.com
Went to cash out 43p from a losing bet and it was loading the credit, then it froze and went to 13p so I pressed on cash out again so it froze once more and the cash out disappered. You know how they take your money, scamming tactics. Also odds changes of 4/7 on a tennis player a set down in the 2nd set, the player won the set and the odds changed to 8/11?? On a 50p minimum bet you think they would be fair.

A Grace
10 February 2023
Comment from uk.trustpilot.com
Placed a bet on virtual race but mistakenly put the wrong meeting,the staff member altered my bet to the next race that meeting without telling me and that wasn't even up on the screen at the time but insisted later I had agreed to the change. Virtuals don't offer time to look properly before they are off.Customer services just lied and said I had agreed to the change even though no conversation took placeThe shops seem deliberately confusing and short time allowance which seem bent on just getting your money nowAfter years as a customer such poor service means I will never enter Betfred again and would advise others to do the same is you want fair honest service

Mr M Poppett
09 February 2023
Comment from uk.trustpilot.com
So time wasting and difficult to establish ongoing feedback on how my horses are doing, meeting by meeting, race by race, bet by bet, so difficult and laborious. I'm only with Betfred whilst taking a brake from Sky and, the very best on line bookie Paddy Power. Betfred why do you try try to make your website so clever, keep it simple!

Stephen
09 February 2023
Comment from uk.trustpilot.com
Just joined recently and no free bets also takes to long to load compared to other sites

Kevin Brady
09 February 2023
Comment from uk.trustpilot.com
Playing wish upon a jackpot £1 stake £70 loss gets a bonus games frozen.As betfred what going on they say it’s my phone so I do all the advice provided and then they still say it’s not there problem.Well done betfred scum as always keep the bonus hope you go bust scum

GERRY MURRAY
07 February 2023
Comment from uk.trustpilot.com
Really do not know why punters bet with Betfred. They change the rules to suit themselves with regards to BEST PRICES. I suggest punters use Ladbrokes.

Lori
06 February 2023
Comment from uk.trustpilot.com
completely agree with reviews already recently written.. allowed me to open account whilst on gamcare. email and phone no registered on gamcare. allowed me to deposit nearly £1000 then blocked my account after giving me a bonus before I could access it. verification checks obviously not carried outI have a gambling problem and betfred made it so easy to carry on site just takes takes takesAVOID

Annmarie
06 February 2023
Comment from uk.trustpilot.com
My deposit limit was raised to 100 a day i got confirmation and now it won't leave me back on site I'm very disappointed

S Baker
06 February 2023
Comment from uk.trustpilot.com
Really enjoy the website. Only thing that's annoying is place a £1 bet to watch the video when you have already had a £5 bet

George
06 February 2023
Comment from uk.trustpilot.com
Site takes way too long to load, everything on the site is slow and very frustrating. William Hill app is superfast. Come on Betfred learn from this.

Julie Hood
05 February 2023
Comment from uk.trustpilot.com
virtual races ,run to quick unable to have time to put bet on no racing form shown on the boards inside the shop staff take too long to place bets i think this is a tactic to to be bias towards the customer no proper form on shop board desciing horse and dog racing anyhow ease of use regarding shop at 94 renfield street glasgow anyhow due to set up of betting in my view its the worst bookmakers on the high street on a final point some shops are not showing certain races due to not paying for racing and certain sporting events

Nigel
05 February 2023
Comment from uk.trustpilot.com
I don't expect to get rich but I make a few quid playing bonus games and scratch cards. Much better than a lot of rivals.

Simon
05 February 2023
Comment from uk.trustpilot.com
By far the worst gambling site I have ever visited. Takes anything up to 5 mins, just to log on. Go off the page and it's log on time again (over 12 times already today). Loading time seems forever. Will be leaving soon, as the whole site is absolute C##P!

Steve
05 February 2023
Comment from uk.trustpilot.com
Cannot be trusted to do things honestly. They very very ofton change their own rules after a bet has been placed.For example they have the little red cashout symbol showing on a tennis market, so you think this is a cash out market. You then place the bet and there is no cashout offered and when the match starts the cashout is not actually available. When asking about it there is the standard moron response that its a traders decision. That shouldnt be legal and is definitely immoral. To pretend a market has something available but then on accepting bets they change it. It happens more often than not and is immoral beyond belief. Its not only on todays date and is the same on many markets.

Iain
05 February 2023
Comment from uk.trustpilot.com
I was allowed to open a second account with Betfred after my first account was closed. This is against their own terms and conditions. I had forgotten that I had already had an account which was closed. Was able to deposit over £5000 over a 2 week period without any verification or source of income. I have a gambling problem, I can admit that. The fact that Betfred allowed me to open a second account after the first one was shut I believe is criminal. Both IBAS and the Gambling Commission agree that I should not have been able to open a second account but both say they can do nothing. Surely there is someone out there that can stop BetFred from doing this.

John doe
04 February 2023
Comment from uk.trustpilot.com
Stop playing at Betfred, they are scammers. They failed to protect me when i was vulnerable, they let you lose crazy amount of money then block you, they didn’t check if could afford losing the money. I already started a court case against them, Gambling Commission already fined them for that, and i have full support from them in court.Everyone that has been scammed or not beeing properly protected and not asked for affordability checks , should complain to gambling commission and take them to small claims court, if enough people do this, they will get their license revoked, as they already been fined a couple of times

Martin Chappell
03 February 2023
Comment from uk.trustpilot.com
I like the layout and it is easy to navigate between my bets i.e. horse racing and games, it would be advantageous to have the colour of gaps on the betting slip.

Robert Douglas
02 February 2023
Comment from uk.trustpilot.com
After having a bookmakers for over 20 year id consider myself as pretty clued up gambling wise,betfred v myself has been a battle for years in derbyshire,nottinghamshire area in 2013 i had a trixie made £7500 after that date i had to send a friend in to get me a bet on,2015 trixie antepost cheltenham vautour,faugheen,and waiting for briar hill (fell) woulda made 90k made 8k..2016/2028 haggas horses 1 lucky 15 up made 6k...3 outta 4 made 13k....now all of a sudden if i even entered a betfred it was like id got a gun under my coat to rob the place it was funny....now in 2022 they said i could have a bet in my local shop so i did the staff were really pleasant and well mannered for wot they got paid but they still got to much abuse for to little pay after 6 month i got the letter even tho i showed them my savings account it wasnt enough so i had to stop betting in there,so tried a couple diffrent shops told them i was a monitored customer and i did manage to get a couple winning bets before i was told no more...the staff were great same old same old the managers just clueless and think its theyr own money theyr loosing

Chloe Dee
02 February 2023
Comment from uk.trustpilot.com
I just use Betfred for slots and it’s one of the best gambling sites I’ve used! Bonuses are good and doesn’t take loads of money to hit one, I also just hit a jackpot, so thank you Betfred ?

Simon Gibson
01 February 2023
Comment from uk.trustpilot.com
TO ALL POTENTIAL NEW CUSTOMERS TO THE BETFRED WEBSITE - PLEASE DONT DO IT - IF YOU MAKE A GENUINE ERROR ON SIGN UP - IE USING WRONG BANK CARD - THESE THIEVES WILLSTEAL YOUR HARD EARNED MONEY - THEY WILL CANCEL EVERYTHING SO NO BETS GET PLACED - THEY WILL CLOSE YOUR ACCOUNT IMMEDIATLY AND NOT GIVE YOU THE DEPOSITED MONEY BACK WIFE SIGNED UP TO BETFRED ONLINE AND ACCIDENTALLY USED MY BANK CARD (EVEN THO WE HAVE JOINT ACCOUNTS) 3 LARGE DEPOSITS TOTALLING OVER £1100+BETFRED IMMEDIATLEY CANCELLED THE 3 DEPOSITS AS NAME ON CARD DID NOT MATCHTHEY THEN CLOSED THE ACCOUNT WITHIN 30 MINS OF JOINING - WE CALLED THEM STRAIGHT AWAY ONLY TO BE TOLD THAT THEY WOULD BE KEEPING ALL THE MONEY EVEN THOUGH EVERYTHING WAS CANCELLED STRAIGHT AWAY WITH THEM , THEY BELIEVE THEY HAVE THE RIGHT TO JUST KEEP YOUR MONEY AND NOT PROVIDE ANY SERVICES / BETS / NOTHING !!THIS TERRIBLE COMPANY BELEIVE THEY HAVE THE RIGHT TO STEAL YOUR HARD EARNED MONEYIM CURRENTLY SEEKING LEGAL ADVICE AND WILL TAKE THEM TO COURT

James
01 February 2023
Comment from uk.trustpilot.com
Easy to use, fast and polite customer services and always good selection of bet markets and prices

Loving bingo.
01 February 2023
Comment from uk.trustpilot.com
I love bet fred.They have great promos.They have a newbie room.Its not much bonus wise but its great fun.They haven't got slingo from what i can see.If you join you cant get a certain newbie deal because of what you use to deposit bit they had loads of promos so it made no different. I have had lots of wins since joining.Im happy for anyone that wins anything at all and im a believer that if your not your not having fun.I love the site and get excited when i win or anyone.

Stephen
01 February 2023
Comment from uk.trustpilot.com
Went in as best price starts at 12 and it was closer than boylesports whose best price starts 7pm day before, haven't been in for months as I usually back early at boylesports but the one horse I came to back wasn't best price as they no longer do best price all meetings anymore, so basicallyThey've got even further behind boylesports now! 3 people in betfred, when I went boylesports 20+ in there, cmon Fred Your shops becoming a jokeshop!!

Luke Barnsley
31 January 2023
Comment from uk.trustpilot.com
Never had a big win... slots are complete shameless... probably 500 down... biggest bonus ive ever had was 70£... lmao.

Mr Roy Tatman
31 January 2023
Comment from uk.trustpilot.com
I enjoyed playing the slots but not very happy so many are requiring a minimum wager of £2.50 so spent some time looking for the ones to downsize. The promotional daily offers could be more easy to find and take part.

Liam OFaolain
30 January 2023
Comment from uk.trustpilot.com
I've been a member of this casino for roughly 12 months I've never withdrawn a penny and deposited roughly £600 I've never once been given a bonus other than the initial sign up bonus and a couple of weeks ago went into the bradford store to deposit £40 waited an hour whilst the employee behind the desk phoned someone to deposit it to be told they haven't answered!! Very frustrating and will not be depositing any more money going forward

Leigh
30 January 2023
Comment from uk.trustpilot.com
The web site and app are really slow to respond. I'm often waiting with the loading symbol and give up trying to place a bet.

Simon Gibson
30 January 2023
Comment from uk.trustpilot.com
WARNING / ADVICE FOR ANY POTENTIAL NEW CUSTOMERS TO THE BETFRED WEBSITE !!!WIFE SIGNED UP TO BETFRED ONLINE AND ACCIDENTALLY USED MY BANK CARD (EVEN THO WE HAVE JOINT ACCOUNTS) 3 LARGE DEPOSITS TOTALLING OVER £1100+ BETFRED IMMEDIATLEY CANCELLED THE 3 DEPOSITS AS NAME ON CARD DID NOT MATCH THEY THEN CLOSED THE ACCOUNT WITHIN 30 MINS OF JOINING - WE CALLED THEM STRAIGHT AWAY ONLY TO BE TOLD THAT THEY WOULD BE KEEPING ALL THE MONEY EVEN THOUGH EVERYTHING WAS CANCELLED STRAIGHT AWAY WITH THEM , THEY BELIEVE THEY HAVE THE RIGHT TO JUST KEEP YOUR MONEY AND NOT PROVIDE ANY SERVICES / BETS / NOTHING !! POLICE GIVE CRIME NUMBER BUT SAY ITS A CIVIL MATTER , GAMBLING COMMISION TAKE FULL NOTES BUT SAY THEY WONT GET YOUR MONEY BACK , iBAS (BETTING ADJUDICATION SERVICE) RULE FOR THE DEPOSITS TO BE RETURNED HOWEVER THEY DO NOT DO IT , NEXT STEP IS LEGAL ROUTE - SMALL CLAIMS COURT - AND I WILL BE DOING THAT REGARDLESS OF TIME / EFFORT & COST HOW DARE A COMPANY NOT PROVIDE ANY SERVICES OR GOODS AND KEEP YOUR HARD EARNED MONEY JUST BECAUSE THEY THINK YOU WONT DO ANYTHING ABOUT IT - SEE YOU IN COURT FRED DONE

Stan Gray
30 January 2023
Comment from uk.trustpilot.com
its a bit complicated and i still find it a bit of a chew to look at my existing bets and is there actually a cash out facility

craig
30 January 2023
Comment from uk.trustpilot.com
Pretty poor when you look at other bet sites.Also missed out on my new customer spins.By small print in a message given after you join.When i asked what happened told you fault sorry.Wont be using again.

Rosalind
29 January 2023
PLEASE BE AWARE OF THIS HORRENDOUS COMPANY!! BET FRED - THIS COMPANY SHOULD BE CALLED BET THIEVES !! The WORST experience i have ever had in my life !! I Joined on Sunday 8/1/23 to place a bet on Man City in the FA cup - I used my husbands bank card as we have joint accounts - I deposited total £1120 - 3 amounts of £420 / £450 & £250 The deposits all were immediately cancelled so no bets were placed - BETTHIEVES then immediately closed the account After hours & hours of messaging chat / email / phone calls BETTHIEVES told me they are keeping all the deposited money - yea the full £1120 as the name on the card was my husbands and not mines stating he had been self excluded years before , so apparently in there “small print license terms” they are allowed to just steal your deposited cash although no bets were placed and everything immediately cancelled ????? Beware!!! police say it’s a civil matter although they do give a crime incident number - The gambling commission take interest as they have done but state “will not get your cash back” they will investigate there licences terms tho Trading standards / citezens advice do take reports but also say it’s civil small claims court Lastly iBAS (betting adjudication service) say they rule for the deposits to be returned however the company do not do it !!! Unbelievable in this day and age a company can violate and just steal from you 100% THEFT in every single way !! AVIOD AT ALL COSTS ! BETFRED - BETTHIEVES

Peter
29 January 2023
Comment from uk.trustpilot.com
If you put a bet on wean you go back to it you have to navigate through to find it then eventually find it if you want to cancel your bet you can’t

James
29 January 2023
Comment from uk.trustpilot.com
When I log on with my laptop no issues. Downloaded BETFRED app on my phone. I can never log in to as it always states incorrect password. Also tried to call contact number never got an answer on one occasion on phone for 40mins. Good website though

Tara
28 January 2023
Comment from uk.trustpilot.com
Deposited and played on a game called Betfred Christmas megaways. What an absolute waste of time. This game hardly gives you the feature and when it did, it frozen and you had to reload the game again. Also when playing the same game I had tumbling reels with a win and it froze during it, I had to go back and reload it and nothing was added to my balance. I have never experienced such shocking play from a game. The money I deposited didn’t bother me to lose, but to play a game with it constantly freezing, playing slow and having to switch it back to the home page on occasions I got the feature, well this is just terrible. I’ve lost on this game that I’m not bothered about, but I’m not throwing money away on something as bad as this. I certainly won’t be playing here againMaybe the owners should look at the graphics on this game! Requested a withdraw with a loss and will play in my usual place on this game where it actually credits you if it freezes. Not very good and not at all happy. Also it said if I depositi get 50 free spins the next day? Logged on and got nothing!!!!Certainly not returning.
Tony Adamd
16 February 2023
Comment from uk.trustpilot.com
Only problem , I received £10 in free spins but couldn’t use them . That was a waste of time .
Only problem , I received £10 in free spins but couldn’t use them . That was a waste of time .