Betfred PLAYER REVIEWS(2471)
Alex
03 May 2024
Comment from uk.trustpilot.com
I joined this site few days ago also i love to play pragmatic games and few more provider games but seem slots are rigged doesn't pay out maybe i do 1000s spin whit different pragmatic games so i lost it 450£ since few days .probably gambling commission uk don't check it properly which is under ukgc license. Seems all casinos which is under ukcg star to Rob uk players after pandemic.. so better stop.play gambling my opinion
Mark
03 May 2024
Comment from uk.trustpilot.com
Again why can’t Betfred pay a withdrawal request? they take £200 out of my bank immediately when I deposit but I have to wait for Lord knows how long to receive my withdrawal, Paddy Power for example pay immediately and I mean immediately, what are you doing with the cash?
Sally
02 May 2024
Comment from uk.trustpilot.com
I’ve recently joined betfred a great site you can play bingo and have a little fun on the slots I like the extreme room but I tried the fluffy favourites bingo room that was great as well, there are lots of great bingo games and slot games to play a lovely bingo sight I’m enjoying it throughly thank you
edward
02 May 2024
Comment from uk.trustpilot.com
so I have emailed them asking for my email to be seen by Fred Done and they have not responded. They said that because I was taking my case to court they could not comment, well I cannot afford court costs so they have an oprtunity to explain why they allowed me to spend as much as I wanted for a year, even though my incomings were less than my outgoings. They did not take into account that I was using my house sale money and allowed me to spend the lot. They have been fined by the gambling commission for doing exactly this so they did wrong and have refused to accept this. It makes me laugh at the adverts going on about safer gambling and making out that they care, well they dont.
Ken Talbot
02 May 2024
Comment from uk.trustpilot.com
All bookmakers the same . Lost millions through covid ... so basically rigged there machines to recoup the losses... which they did ... but seeing how easy it was to Rob the customer they carry on doing so ....
Oliver
02 May 2024
Comment from uk.trustpilot.com
Poor site wouldn’t even let me deposit more might as well have just given them money no chance off winning. rubbish
simon Cox
01 May 2024
Comment from uk.trustpilot.com
I opened a new account on Monday and my first bet was settled Tuesday evening , rang customer service to enquire about my free welcome offer and spoke to a friendly efficient lady who sorted it out in no time . First class customer service, well done
Brian
01 May 2024
Comment from uk.trustpilot.com
Poor communication from Betfred when I was asked for documentation I submitted and got an email to say may account was verified so I thought I withdrew my money and waited 3 days did not receive the money when I went on to chat they requested more documentation. Instead they should of emailed a requested instead of me waiting 3 days to find out why
Lee
01 May 2024
Comment from uk.trustpilot.com
After using betfred app for years with no problems I went to deposit yesterday and was told account closed....I contacted customer services( ah joke) and was told they didn't have to give me a reason they could just close it...I use the app as I have problems walking to betting shop...I have never gone close to my agreed limit or spent thousands on site so no laundering problems...I asked what about free spins I'd accrued as per the promotion asking me to spend a certain amount which I did to be told well you've lost them...customer service is non existent no explanation about any problems years with them to be closed for no reason...beware if your depositing they can close your account and keep any money deposited
Lee
30 April 2024
Comment from uk.trustpilot.com
Taken Al day to settle big bets on winning horse I had to use more money to carry on...no happy about as a customer who spends money ..won't be using much longer systems slow and poor
Roger Pegler
30 April 2024
Comment from uk.trustpilot.com
Customer service is spot on …great site for finding value
Mr Bernard Cavanagh
30 April 2024
Comment from uk.trustpilot.com
The site is very good, but as a new customer, I do struggle with understanding promotions, or find out if I have any free bets or other benefits.A section for my rewards would be helpful.I hope this is of use to you.Thanks,Bcav2
Jay Dhillon
29 April 2024
Comment from uk.trustpilot.com
Football coupons and cash out is difficult and complicated
dennis
29 April 2024
Comment from uk.trustpilot.com
print could be bigger on racecards
laurence
29 April 2024
Comment from uk.trustpilot.com
Pls find a way to show Open Bets more readily.Also, the site occasionally switches without warning from Sports to Casino. A nuisance,Generally, though, a smooth, colorful experience.
Mr Roy Heer
29 April 2024
Comment from uk.trustpilot.com
Betfred are a corrupt operating online gambling site who rip there customers off on there rigged slots , theres no point playing on there rigged site you will never win Betfreds response to a complaint is to ban you from there site as they dont like the truth, people stay clear of there rigged slots there a con
Mihail
29 April 2024
Comment from uk.trustpilot.com
it is very very organized the games i really get pleasure to spend my free time thanks to the platform very well done
Sam br
28 April 2024
Comment from uk.trustpilot.com
Firstly betfred have this 100 mystery free spins thing where if you spend £10 you get a chance of between 10-100 mystery spins. But its completely crazy odds to get more than 10 free spins.Secondly I've deposited a lot of money on the site over a long period and 4 days ago they asked me for proof of income, bank statements etc which is fine but restricting my access is not and its slightly dubeus ask me about individual transactions from my family.Basically don't fall for their mystery free spins nonsense, as its not a mystery. You'll always get 10 spins and secondly don't leave any money in your account as their customer service is that slow that they can't make a decision on a bank statement for several days.Quick to take your money, slow to give you a service.
Kyle
28 April 2024
Comment from uk.trustpilot.com
Not to bad tbh could give me more money than I put in but it is what it is
Stephen
28 April 2024
Comment from uk.trustpilot.com
Don't get a bonus or scatter your just taking money off me at the moment or am I doing something wrong
Mark
28 April 2024
Comment from uk.trustpilot.com
Quick enough to take for example £200, but god forbid if you win and try and withdraw, prepare to wait for your funds, all the other betting apps pay within minutes of withdrawing, not this one. Oh no.
Ryan Broom
28 April 2024
Comment from uk.trustpilot.com
Very bad , just takes money ,, gave me a cupple of wins to start when I joined and then now does nothing but strip money from me win zero wins,, almost seeming to be like a scam website
Craig
28 April 2024
Comment from uk.trustpilot.com
App is very slow and you need more rewards like Coral and sky they give lots of free stuff away
Wesley
28 April 2024
Comment from uk.trustpilot.com
I think it's great what they give you I think they're brilliant how they treat you I think you're amazing and I would like a few free spins if that's any help
Sylvie Stroud
28 April 2024
Comment from uk.trustpilot.com
No free games. Took so many emails complaining before I received my 150 free spins. Other sites give more bonuses and free games.
Anthony
27 April 2024
Comment from uk.trustpilot.com
Started using my betfred account first timeIn years depositing a lot over a few months .Tonight I couldNot gain access to it so I went in to chat and I was told the company have decided to close my account and that it was a business decision but no reason why . I’ve made a complaint and would like every single penny I put in to this site sinceThe day i started playing again back .I screenshotted everything including bank statements and conversation logs and will take it all the way .
David
27 April 2024
Comment from uk.trustpilot.com
DONT JOIN BETFRED!!!!!,,,,,,,BAD SITE BAD STAFF ,untrained and all have attitudes ,,,,,,they also don't pay out if you win ,,,,,,,,placed 2 handicap bets on Brighton v city game,one of which came in,they paid out on the one that didn't win and never paid out on the one that did win ,hours and days off phone calls result in staff don't know and hang up on you ,,,,,,,,real clueless..
Mark Petruska
27 April 2024
Comment from uk.trustpilot.com
Do not join I'm 5t0 pounds down no withdrawal and deposited 40 pounds played on same game NOT ONE SCATTER AND ONLY A 25P WIN SCAM SITE DEFO
the twins
26 April 2024
Comment from uk.trustpilot.com
Rubish total waste of time spend hours of playing for nothing no offers tried about 20 games try different company this is rubish
James Smith
26 April 2024
Comment from uk.trustpilot.com
BETFRED, LAGNEY SHOPPING CENTRE, THE WORST EXPERIENCE, JADE, AND OTHER GIRL WITH GLASSES, RUDE, JUST HORRIBLE SHOP..!!! PLEASE EMPLOY SOME CASHIERS WITH A BRAIN..!!!
J Gibson
26 April 2024
Comment from uk.trustpilot.com
Updated website is awfulThis has to be the worst upgrade I have seen, I have used your company for several years, mainly for Lotto & Nifty50, when looking on browser or app you have to change the date every time to check results, then filter, oh and then try work them out as they are no longer in numerical order these were nice and simple and now long & complicated have to reset and change dates several times a day, think I will be looking for another provider with an easier to use system, this speaks for a family of 4 that al use your services
Damien Dixon
24 April 2024
Comment from uk.trustpilot.com
Absolutely disgrace of a service. By far the worst online bookies app by a mile. Shamelessly misleading promotions to reel you in and take your money & they’re certainly quick to worm their way out of coughing up on their end, pi*ss poor customer service and even worse compassion from customer services when trying to resolve situations. To top it off worst odds out of all high street book keepers. Avoid Betfred at all costs & use ANY other bookies. Also the current version of their website and app belongs safely in 2012.
Paul Webster
24 April 2024
Comment from uk.trustpilot.com
Unfortunately another negative review about this awful site, I am on holiday in turkey and there safer gambling team have refused to speak to me because I am on holiday, like who actually invents this total nonsense that they come out with!!! What does it matter in the world where I am you bunch of clowns, I have nearly 3k I can’t access and withdraw because they won’t speak to me whilst I am on holiday, I have never known a site like this. Like I have said previous too busy doing awful price pushes in the shops than showing any care for their customers
Glen
23 April 2024
Comment from uk.trustpilot.com
Very good games easy platform to operate
Miss Helen Hawtrey
23 April 2024
Comment from uk.trustpilot.com
On the 15th April 2024 I withdrew £5 from my Betfred account - still have not seen it back in my Bank account. Telephoned Customer Services - nobody came to answer it. Unless I see the £5 back in my Bank account I will not be using Betfred again.
Artjoms Maksimena
23 April 2024
Comment from uk.trustpilot.com
Do not use this bookie. Scammers. Especially when you play slots. You can deposit 1k, do the 2 pound spins for ages, and then you finally get bonus, but unfortunately bonuss spin will give you few quid back for such a big stake. Happened plenty of times with me.
Kjp
22 April 2024
Comment from uk.trustpilot.com
They have made the casino more user friendly it no longer takes 6 weeks to load a page but now the slots are basically dead with endless deadspins.
Scrapped in Essex
22 April 2024
Comment from uk.trustpilot.com
My inbox got flooded with the same email for over a week, saying my £30 bonus had been added, 11 of them, one after another every day, I was still receiving them even after it was spent. Being I lost important emails because of the well over 50 identical emails flooding my inbox, I’m deleting the app
Brian pinner
22 April 2024
Comment from uk.trustpilot.com
Roulette:The wheel kept disappearing... so did not witness where the ball bearing landed, sometimes it disappeared then reappeared once ball had located itself to a number. Looks really dodgy, would not trust t to be accurate.
Malcolm Beck
22 April 2024
Comment from uk.trustpilot.com
Easy to find my way around the app and always up to date prices quick to place bets very impressed well done 👍
Casey Collins
21 April 2024
Comment from uk.trustpilot.com
Literally Amazing. deposited £80Withdrew £1000 such an easy site to navigate around. Eagerly waiting for my withdrawal to go through friends and family say within a few hours but has been a little longer than that. Will update once received the withdrawalUsername: caseycollins13
John Dutton
21 April 2024
Comment from uk.trustpilot.com
Put a bet on in Newcastle picked winnings up this morning in whitley Bay they paid winning s to my card within minutes fantastic will use this bookies from now on other bookies make u wait up to hour to pay you william hill ladbrokes etc
leon
21 April 2024
Comment from uk.trustpilot.com
just because its simple easy to use deposit bet play i like the poker also
Phillip
21 April 2024
Comment from uk.trustpilot.com
new to site which is easy to understand site, good selection of offers
rdol
21 April 2024
Comment from uk.trustpilot.com
Won £150 (after spending £200). After that I’ve been depositing everyday - coincidence or not?! lol all the spins are dead, no winnings whatsoever! This tells you how bad this site is now! I’ll be elf excluding soon, it used to be good now is absolutely rubbish.
Hilary Hindle
20 April 2024
Comment from uk.trustpilot.com
Very easy to use, attractive format and excellent tools for safer betting.
CASSIEJO
20 April 2024
Comment from uk.trustpilot.com
Shambolic, disgraceful and will never use again. I was offered £30 in free bets which I put on the Scottish National. Then find several of the horses not running. Do not get the free bets back, just totally wasted. Absolutely furious. Amounts to fraud in my opinion. And not only that, any winnings cannot be withdrawn but have to be used on betting.
Mr C. Rea
20 April 2024
Comment from uk.trustpilot.com
Absolutely rubbish. Took forever to get to my live chat, they hide that they don’t give you the free spins til days later in the terms and conditions and hide those too, and once you enter your card details they conveniently disable the delete card button.DO NOT USE THEM
Simon
20 April 2024
Comment from uk.trustpilot.com
WARNING! Betfred have just recently changed their policy regarding protecting YOUR MONEY THAT YOU HAVE IN YOUR BETFRED ACCOUNT. YOUR MONEY WILL NO LONGER BE PROTECTED if Betfred go bankrupt, become insolvent. THIS IS A MAJOR RISK. If Betfred are now changing their policy and no longer protecting your money, this means Betfred are now becoming an unsafe betting company. I SUGGEST NEVER LEAVING MORE THAN NECESSARY IN YOUR ACCOUNT. I personally will never leave more than £20 in my account.
Stephen smith (culture like)
04 May 2024
Comment from uk.trustpilot.com
Absolute joke of a bookmakers.i asked them to turn off casino as I had an accident when on holiday. And was off work for several months. I found I was gambling to much out of boredom people.they than blocked my account and told me to go to gamblers an on .it was my 1st week with them and had only spent around €50. Waste of space
Absolute joke of a bookmakers.i asked them to turn off casino as I had an accident when on holiday. And was off work for several months. I found I was gambling to much out of boredom people.they than blocked my account and told me to go to gamblers an on .it was my 1st week with them and had only spent around €50. Waste of space