Betfred PLAYER REVIEWS(3654)
Gary Lamb
10 March 2023
Comment from uk.trustpilot.com
The app works and then occasionally does not. I find some of the football options confusing and difficult to use on my phone
The app works and then occasionally does not. I find some of the football options confusing and difficult to use on my phone
Reply
Kelly Hales
10 March 2023
Comment from uk.trustpilot.com
Like the variety of games but I never received the welcome offer even though I deposited twice
Like the variety of games but I never received the welcome offer even though I deposited twice
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Victoria X
10 March 2023
Comment from uk.trustpilot.com
Deposited £20 and won a few games. Withdrew £50 however weeks have passed and betfred have locked my account and I still don’t have the money. No explanation- avoid!
Deposited £20 and won a few games. Withdrew £50 however weeks have passed and betfred have locked my account and I still don’t have the money. No explanation- avoid!
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Cristian
09 March 2023
Comment from uk.trustpilot.com
Not the best website, could offer more choices and options of different bets
Not the best website, could offer more choices and options of different bets
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Edcba
08 March 2023
Comment from uk.trustpilot.com
Betfred latchford WarringtonShocking serviceMan at counter rude, served local punters before me even though I was there firstWill never use this shop again
Betfred latchford WarringtonShocking serviceMan at counter rude, served local punters before me even though I was there firstWill never use this shop again
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Kat
08 March 2023
Comment from uk.trustpilot.com
Quite new customer. I like website and mobile app, very clear and easy to navigate. No problem with withdraw. So far my experience is good.
Quite new customer. I like website and mobile app, very clear and easy to navigate. No problem with withdraw. So far my experience is good.
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Anthony Johnson
08 March 2023
Comment from uk.trustpilot.com
I wrote a piece last week regarding a slot fishing frenzy even bigger catch, bet Fred replied with the customary all our games are carefully vetted, I put £700 through the game and did not get a single bonus round and a Highest win of £8..tonight I thought I would give it a go, I put a simple £30,, I won three 20p wins, a total of 60p..does bet Fred honestly think that is fair return, good job I videoed the game play to show people of importance
I wrote a piece last week regarding a slot fishing frenzy even bigger catch, bet Fred replied with the customary all our games are carefully vetted, I put £700 through the game and did not get a single bonus round and a Highest win of £8..tonight I thought I would give it a go, I put a simple £30,, I won three 20p wins, a total of 60p..does bet Fred honestly think that is fair return, good job I videoed the game play to show people of importance
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Zak holland
08 March 2023
Comment from uk.trustpilot.com
When placing an accumulator it dosent tell you which bets have already won and i cant remember the last time it offered me a cash out, BET 365 is loads better
When placing an accumulator it dosent tell you which bets have already won and i cant remember the last time it offered me a cash out, BET 365 is loads better
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YT Chan
08 March 2023
Comment from uk.trustpilot.com
Trick you with attractive welcome bonus BUT when you are not betting with an odd over 2.0 in your very first bet, they say you are not qualified. Even though shortly after, you have placed a qualified bet.Of course they have stated somewhere but it really requires you to be fully aware of such tricky parts in the terms. Huge disappointment
Trick you with attractive welcome bonus BUT when you are not betting with an odd over 2.0 in your very first bet, they say you are not qualified. Even though shortly after, you have placed a qualified bet.Of course they have stated somewhere but it really requires you to be fully aware of such tricky parts in the terms. Huge disappointment
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Eddie T J Naylor
07 March 2023
Comment from uk.trustpilot.com
betfred is ok but they get let down by poor layout, too find what you need for your acca is stressfull and you have the chance of putting in selections that arnt even playing today by mistake very confusing and will stop me from coming back for sports. look at williham hill or bet365 the way they do there coupons and you would stand a chance of more buissness.
betfred is ok but they get let down by poor layout, too find what you need for your acca is stressfull and you have the chance of putting in selections that arnt even playing today by mistake very confusing and will stop me from coming back for sports. look at williham hill or bet365 the way they do there coupons and you would stand a chance of more buissness.
Reply
David Bray
07 March 2023
Comment from uk.trustpilot.com
It's a great site. Trustworthy. Quick withdrawals and has a great selection of games.
It’s a great site. Trustworthy. Quick withdrawals and has a great selection of games.
Reply
Edward Comer
06 March 2023
Comment from uk.trustpilot.com
App needs sorting,can't find my comp points and I haven't been credited with free spins for the up to 100 free spins of which I'm sure I wagered 300 pound???
App needs sorting,can’t find my comp points and I haven’t been credited with free spins for the up to 100 free spins of which I’m sure I wagered 300 pound???
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Dionne
05 March 2023
Comment from uk.trustpilot.com
Contacted live chat with an issue, friendly advisor and issue was sorted straight away
Contacted live chat with an issue, friendly advisor and issue was sorted straight away
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Mr Backhouse
05 March 2023
Comment from uk.trustpilot.com
Need more betting on football and some bonus on the football plus free bets
Need more betting on football and some bonus on the football plus free bets
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Stuart Gray
04 March 2023
Comment from uk.trustpilot.com
No free spins if you register using the app....registered with them using the app and deposited £10 ...one of the promos was deposit £10 and you get 100 free spins ...at no point in registering are you asked to apply a promo code and there is nowhere to apply a promo code....spent 45 mins waiting on live chat to be told there is nothing they could do and the unhelpful operator just replied that I should have applied a the promo code when I registered and then closed the chat ...totally unprofessional outfit ripping you off from the moment you join
No free spins if you register using the app….registered with them using the app and deposited £10 …one of the promos was deposit £10 and you get 100 free spins …at no point in registering are you asked to apply a promo code and there is nowhere to apply a promo code….spent 45 mins waiting on live chat to be told there is nothing they could do and the unhelpful operator just replied that I should have applied a the promo code when I registered and then closed the chat …totally unprofessional outfit ripping you off from the moment you join
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David Blusher
03 March 2023
Comment from uk.trustpilot.com
DO NOT USE THIS SITE!! As soon as you win and try to withdraw they block your account!!
DO NOT USE THIS SITE!! As soon as you win and try to withdraw they block your account!!
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Harvey
03 March 2023
Comment from uk.trustpilot.com
Awful rude staff did not want to sort issue until I had to do the job for them and then nothing for the trouble they caused
Awful rude staff did not want to sort issue until I had to do the job for them and then nothing for the trouble they caused
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Turlough Moloney
02 March 2023
Comment from uk.trustpilot.com
To join Is a nightmare I never experienced such a drama over 2 weeks.first bets loses then my second bet wins and guess what happens straight away I'm restricted. Please please do not use this site I bet with over 10 bookies and this bookies is the worst I have ever came across they should rebrand as nobetfred.avoid avoid avoid
To join Is a nightmare I never experienced such a drama over 2 weeks.first bets loses then my second bet wins and guess what happens straight away I’m restricted. Please please do not use this site I bet with over 10 bookies and this bookies is the worst I have ever came across they should rebrand as nobetfred.avoid avoid avoid
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Steven
02 March 2023
Comment from uk.trustpilot.com
Rubbish having to bet £1 to watch a race live ? Don't have to on Skybet .plus your casino games aren't very good infact I think there boring virtual dogs is bout best thing u have.
Rubbish having to bet £1 to watch a race live ? Don’t have to on Skybet .plus your casino games aren’t very good infact I think there boring virtual dogs is bout best thing u have.
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john
02 March 2023
Comment from uk.trustpilot.com
This site is atrocious. The returns on the games are diabolical and the site itself is about 10 years out of date. If you try to change games you have to log in everytime, the games they offer are very similar and all of them are expensive, boring and very predictable because they start to go slow meaning you are going to get absolutely nothing as opposed to the usual almost nothing. You can easily go 30 to 40 spins without a win however 2 winning spins in a row is almost impossible. A dreadful site that offers nothing to the customer except loss after loss. Definitely one to avoid unless you enjoy getting ripped off.
This site is atrocious. The returns on the games are diabolical and the site itself is about 10 years out of date. If you try to change games you have to log in everytime, the games they offer are very similar and all of them are expensive, boring and very predictable because they start to go slow meaning you are going to get absolutely nothing as opposed to the usual almost nothing. You can easily go 30 to 40 spins without a win however 2 winning spins in a row is almost impossible. A dreadful site that offers nothing to the customer except loss after loss. Definitely one to avoid unless you enjoy getting ripped off.
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Louise Groom
01 March 2023
Comment from uk.trustpilot.com
If I could give 0 I would this company is a disgrace avoid at all cost. They take your money then close your account for no reason!!
If I could give 0 I would this company is a disgrace avoid at all cost. They take your money then close your account for no reason!!
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Paulo Martins
01 March 2023
Comment from uk.trustpilot.com
Well, you get some good wins in several games, then or playing on the same game or a different one I've spend £100 pounds after a good win and nothing,no bonus no free spins no good winnings until you reach £0Plus free spins offers never get good wins ...
Well, you get some good wins in several games, then or playing on the same game or a different one I’ve spend £100 pounds after a good win and nothing,no bonus no free spins no good winnings until you reach £0Plus free spins offers never get good wins …
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customer
01 March 2023
Comment from uk.trustpilot.com
Promos do not always work.The free spins accumulation always is way under what is spent.Just winning in general on this site is extremely hard to do.
Promos do not always work.The free spins accumulation always is way under what is spent.Just winning in general on this site is extremely hard to do.
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Anthony Johnson
28 February 2023
Comment from uk.trustpilot.com
fishing frenzy even bigger catch or more like snatch.£700 in,no bonus,highest win £8,,,total of £65 return,,,worst slot and worst return in 25 years...last £20 in gave me 50p
fishing frenzy even bigger catch or more like snatch.£700 in,no bonus,highest win £8,,,total of £65 return,,,worst slot and worst return in 25 years…last £20 in gave me 50p
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yogi beaumont
28 February 2023
Comment from uk.trustpilot.com
When I first played I had a £300 win. Then it was take back x3. £10 won me £20, £50 won me £10 £250 won me £100, then nothing. Greed all from Gibraltar the port of greed. Stay well away be warned. You may think you are a winner, but they are the winners every time. Always. Tell all your friends betfred is the most famous after a man went into one of his shops and won £1 million and he was told never to come into his shops again. Listen and learn. X
When I first played I had a £300 win. Then it was take back x3. £10 won me £20, £50 won me £10 £250 won me £100, then nothing. Greed all from Gibraltar the port of greed. Stay well away be warned. You may think you are a winner, but they are the winners every time. Always. Tell all your friends betfred is the most famous after a man went into one of his shops and won £1 million and he was told never to come into his shops again. Listen and learn. X
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Stuart
27 February 2023
Comment from uk.trustpilot.com
Easy to use never any problems money quickly paid in to account. Really good odds and bonus to be had
Easy to use never any problems money quickly paid in to account. Really good odds and bonus to be had
Reply
Mike Clare
27 February 2023
Comment from uk.trustpilot.com
I opened a account for 1 Day and they blocked the account after wanting , Passport , Utilty bill and a selfie with Passport , I sent this over and recieved a email confirming I had passed all this and my account was ready to use . I tried to use my account and it was still blocked , I called custmer services and I was told they didnt know what it was , Sadly household name with Fred on the TV , But shocking online not half as good as Sky Bet Sadly .
I opened a account for 1 Day and they blocked the account after wanting , Passport , Utilty bill and a selfie with Passport , I sent this over and recieved a email confirming I had passed all this and my account was ready to use . I tried to use my account and it was still blocked , I called custmer services and I was told they didnt know what it was , Sadly household name with Fred on the TV , But shocking online not half as good as Sky Bet Sadly .
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Steve Goudy
27 February 2023
Comment from uk.trustpilot.com
The website loads far faster than most competitors' and is clear and uncluttered.
The website loads far faster than most competitors’ and is clear and uncluttered.
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Danny
27 February 2023
Comment from uk.trustpilot.com
Very slow and crashes lots. Lots of refreshing needed to complete what you want to do.
Very slow and crashes lots. Lots of refreshing needed to complete what you want to do.
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David
27 February 2023
Comment from uk.trustpilot.com
Great, easy to navigate, and to find my intended bet. The only little gripe I have is the number of football leagues available, although pretty good, sometimes I cannot find a game I'm looking for. For example, yesterday (26.02.2023) in the Dutch Eerste Divisie, a game between Den Bosch and Den Haag, was not available. So, I had to look elsewhere on another website to find it. Overall though, a very good website.
Great, easy to navigate, and to find my intended bet. The only little gripe I have is the number of football leagues available, although pretty good, sometimes I cannot find a game I’m looking for. For example, yesterday (26.02.2023) in the Dutch Eerste Divisie, a game between Den Bosch and Den Haag, was not available. So, I had to look elsewhere on another website to find it. Overall though, a very good website.
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Luke
26 February 2023
Comment from uk.trustpilot.com
As with many of the reviews on here I was not awarded my sign up bonus. When contacting betfred they told me I had not “claimed” the reward within 7 days of my first bet by “submitting documents” to the website. I did not receive any communication from betfred that this was an expectation so how am I supposed to know I was supposed to upload these “documents”. Ben told me he would not escalate the case to a manager and would not honour the sign up bonus. I was told that because I opened the account a few months ago, that I had not guessed that betfred should have contacted me regarding “documents” and therefore, I had not chased them up until now, they were unwilling to stand by the agreement. Have contacted complaints and will update with their response if I get one. Will continue to use skybet and bet365 who know how to run a successful bookmakers
As with many of the reviews on here I was not awarded my sign up bonus. When contacting betfred they told me I had not “claimed” the reward within 7 days of my first bet by “submitting documents” to the website. I did not receive any communication from betfred that this was an expectation so how am I supposed to know I was supposed to upload these “documents”. Ben told me he would not escalate the case to a manager and would not honour the sign up bonus. I was told that because I opened the account a few months ago, that I had not guessed that betfred should have contacted me regarding “documents” and therefore, I had not chased them up until now, they were unwilling to stand by the agreement. Have contacted complaints and will update with their response if I get one. Will continue to use skybet and bet365 who know how to run a successful bookmakers
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AJ
26 February 2023
Comment from uk.trustpilot.com
The worst betting app I have encountered. A football game was removed at 88 minutes with an active cash out and several minutes left, bets that were not suspended at the time were continually rejected for several minutes, customer service had excuses of connection errors etc but that is a lie as all other games were continued. No free offers, no inbox promotions after a few days - right to be removed or cancelled apparently without reason. 50p minimum bet with continual cash out errors.
The worst betting app I have encountered. A football game was removed at 88 minutes with an active cash out and several minutes left, bets that were not suspended at the time were continually rejected for several minutes, customer service had excuses of connection errors etc but that is a lie as all other games were continued. No free offers, no inbox promotions after a few days – right to be removed or cancelled apparently without reason. 50p minimum bet with continual cash out errors.
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Mounia
25 February 2023
Comment from uk.trustpilot.com
Is very bad is the bud gambling company in the world only lost lost lost lost lost lost lost lost in. Does it give any chance to win I am playing for fun is not for to be rich.
Is very bad is the bud gambling company in the world only lost lost lost lost lost lost lost lost in. Does it give any chance to win I am playing for fun is not for to be rich.
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Panayotis
25 February 2023
Comment from uk.trustpilot.com
To be fair I lose money but I've had a thrilling experience with football, and when I see pocket aces I get a great adrenaline rush
To be fair I lose money but I’ve had a thrilling experience with football, and when I see pocket aces I get a great adrenaline rush
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Kstar
25 February 2023
Comment from uk.trustpilot.com
Edited. Over 100 on fluffy fav with 0 free spins once again you have took thousands with 0 free spins on the slots!! You need closing down for the corrupt site you are DISGRACE CORRUPT SITE!!! i have contacted the gambling commision. Over 50 games on solitaire at 5 20 a game not 1 single completed game!!! You are an absolute fraud corrupt site!! Thiefing corrupt fixed site!!! Disgusting.
Edited. Over 100 on fluffy fav with 0 free spins once again you have took thousands with 0 free spins on the slots!! You need closing down for the corrupt site you are DISGRACE CORRUPT SITE!!! i have contacted the gambling commision. Over 50 games on solitaire at 5 20 a game not 1 single completed game!!! You are an absolute fraud corrupt site!! Thiefing corrupt fixed site!!! Disgusting.
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Maria
24 February 2023
Comment from uk.trustpilot.com
Small wins big loses no bonuses, jumping ball on the roulette.
Small wins big loses no bonuses, jumping ball on the roulette.
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Will Stoker
22 February 2023
Comment from uk.trustpilot.com
Betfred slots are a disgrace they take your money quick don't give you no play time and very rarely payout the odd winner now and again but overall avoid playing slots on betfred they are a disgrace glitches all over the place I gambled 96 quid and got the bonus once and got the free spins once that stinks of a con.will never play on that site again
Betfred slots are a disgrace they take your money quick don’t give you no play time and very rarely payout the odd winner now and again but overall avoid playing slots on betfred they are a disgrace glitches all over the place I gambled 96 quid and got the bonus once and got the free spins once that stinks of a con.will never play on that site again
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William Stout
21 February 2023
Comment from uk.trustpilot.com
I am a new customer put &40 off bets on and was told I would be getting free bets and spins which I haven’t received i spen about £100 average a week on gambling and have moved to another betting site due to me not receiving what was promised and I am not happy at all with the complaints service that was provided due to me not even getting a reply
I am a new customer put &40 off bets on and was told I would be getting free bets and spins which I haven’t received i spen about £100 average a week on gambling and have moved to another betting site due to me not receiving what was promised and I am not happy at all with the complaints service that was provided due to me not even getting a reply
Reply
D mann
21 February 2023
Comment from uk.trustpilot.com
Very poor from your customer service I placed a £10 bet on opening a new account only to be told that my £30 free bets will not be given to me as I didn’t place it first very disappointed is a under statement
Very poor from your customer service I placed a £10 bet on opening a new account only to be told that my £30 free bets will not be given to me as I didn’t place it first very disappointed is a under statement
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Caroline Rhodes
21 February 2023
Comment from uk.trustpilot.com
Prefer to go to my local branch to put my bets on. Staff lovely, very friendly and good customer service. Store always clean and tidy.
Prefer to go to my local branch to put my bets on. Staff lovely, very friendly and good customer service. Store always clean and tidy.
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Mehmet
20 February 2023
Comment from uk.trustpilot.com
I put some deposit with my wife debit card They took money and they block my account straightaway Now I can’t access my account and they don’t give money back as wellThey holding my £50 They are like thief
I put some deposit with my wife debit card They took money and they block my account straightaway Now I can’t access my account and they don’t give money back as wellThey holding my £50 They are like thief
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Chris
20 February 2023
Comment from uk.trustpilot.com
Bad site like so many other sites let's you win then as soon as you withdraw suddenly your "luck" drops out specially on the free daily game it's been 2 weeks since I had a withdrawal and not 1 win on there daily free spins game I'm guessing they want to to deposit more greedy company avoid !
Bad site like so many other sites let’s you win then as soon as you withdraw suddenly your “luck” drops out specially on the free daily game it’s been 2 weeks since I had a withdrawal and not 1 win on there daily free spins game I’m guessing they want to to deposit more greedy company avoid !
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tom Thurston
20 February 2023
Comment from uk.trustpilot.com
My dad placed a bet on the app the exact bet he's been doing for 60 years at the bookies and didn't even get 1/4 of the return he would have gotten at the bookies
My dad placed a bet on the app the exact bet he’s been doing for 60 years at the bookies and didn’t even get 1/4 of the return he would have gotten at the bookies
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Renata Teresa
17 February 2023
Comment from uk.trustpilot.com
I'm happy with all game for me best casino site I delete all other and play only Betfred Thanks
I’m happy with all game for me best casino site I delete all other and play only Betfred Thanks
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John Fordyce
17 February 2023
Comment from uk.trustpilot.com
Why can you leave zero about these thiefs site always crashes when you complain to chat they are a waste of space then cut you chat then when you try to sign into account surprise they shut it keep hold money in a closed account should be renamed Betfred the thiefs stay well clear off
Why can you leave zero about these thiefs site always crashes when you complain to chat they are a waste of space then cut you chat then when you try to sign into account surprise they shut it keep hold money in a closed account should be renamed Betfred the thiefs stay well clear off
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Mark
17 February 2023
Comment from uk.trustpilot.com
Are happy to let you spend your money. But when a game you’re playing freezes. It’s my responsibility to not only clear my cache. Switch phone off and on. Try downloading the app. Try 3 different browsers, try mobile data and Wi-Fi. On all the above. But also document times and dates. And email the details. And then and only then. If you’re LUCKY they either will look into it. Or sprout to check your T&c’s
Are happy to let you spend your money. But when a game you’re playing freezes. It’s my responsibility to not only clear my cache. Switch phone off and on. Try downloading the app. Try 3 different browsers, try mobile data and Wi-Fi. On all the above. But also document times and dates. And email the details. And then and only then. If you’re LUCKY they either will look into it. Or sprout to check your T&c’s
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Emma
16 February 2023
Comment from uk.trustpilot.com
More chances to win compared to other sites, easy to work and change through various games.
More chances to win compared to other sites, easy to work and change through various games.
Reply
Claire Brown
16 February 2023
Comment from uk.trustpilot.com
App really hard to use and logs you out all the time not very user friendly. Also be better with 10p minimum bets
App really hard to use and logs you out all the time not very user friendly. Also be better with 10p minimum bets
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Lucie Bennett
16 February 2023
Comment from uk.trustpilot.com
Sorry to say this is the most boring website I have ever had the misfortune to join. Been here a few months deposited a few grand and gotta say the rtp has got to be about 2% on their slots and thats no joke. I have never won any amount worth banking and barely scrap anywhere near my deposit let alone over it the wins are small infact minature, looking for free spins well you can forget it they aint coming and when they do there not even worth watching absolute rubbish!!!. I have visited my fair share of gambling websites and I do like a flutter I also like a fair and efficent site, which this site ladies and gentleman is neither of these. I seriously have never came across a site quite like this one in my life. The more you give the more they quite happily take and the less they give, literally daylight robbery and a mug off, they are really quick to take your deposit but when it comes to playing a slot youd be best going to make a cup of tea take a shower and watch half of eastenders by the time it loads, it is quite frankly the most DEPRESSING site ever. If you like your slot games and a good game im afraid betfred is defo not the one for you, you have been warned people.
Sorry to say this is the most boring website I have ever had the misfortune to join. Been here a few months deposited a few grand and gotta say the rtp has got to be about 2% on their slots and thats no joke. I have never won any amount worth banking and barely scrap anywhere near my deposit let alone over it the wins are small infact minature, looking for free spins well you can forget it they aint coming and when they do there not even worth watching absolute rubbish!!!. I have visited my fair share of gambling websites and I do like a flutter I also like a fair and efficent site, which this site ladies and gentleman is neither of these. I seriously have never came across a site quite like this one in my life. The more you give the more they quite happily take and the less they give, literally daylight robbery and a mug off, they are really quick to take your deposit but when it comes to playing a slot youd be best going to make a cup of tea take a shower and watch half of eastenders by the time it loads, it is quite frankly the most DEPRESSING site ever. If you like your slot games and a good game im afraid betfred is defo not the one for you, you have been warned people.
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Atanas Kashmerov
11 March 2023
Comment from uk.trustpilot.com
These online casino it's very, very bad. Every slot game I play, I am losing money, every.Example,Today I have played on a game £140 on stack£0.30-0.40 and didn't get once the free spins.That's mean, over 400 spins with no free spin.10 minutes ago I have played another slot game and have played £270 on stack £1 and didn't get the free spins again. And don't tell me that I am unlucky, because 5 ago I have played over £1250 and didn't get nothing again. I am really sorry but guys we are spending a lot of money. Not good.
These online casino it’s very, very bad. Every slot game I play, I am losing money, every.Example,Today I have played on a game £140 on stack£0.30-0.40 and didn’t get once the free spins.That’s mean, over 400 spins with no free spin.10 minutes ago I have played another slot game and have played £270 on stack £1 and didn’t get the free spins again. And don’t tell me that I am unlucky, because 5 ago I have played over £1250 and didn’t get nothing again. I am really sorry but guys we are spending a lot of money. Not good.