Betfred PLAYER REVIEWS(3654)

Kyle
13 August 2023
Comment from uk.trustpilot.com
Honestly this app is shocking. Yet another app that will let you deposit money and play without showing any I.d or documents then when it comes to wanting to claim your free spins sign up bonus you have to do all sorts just to get them including upload the I.d that should be needed at first to play. And don't get me started on how hard it is to withdraw money plus I've won penny's compared to what's been spent all in all rubbish app

June Daly
12 August 2023
Comment from uk.trustpilot.com
I deposited 250 didn't even get a bonus or free spins ....I know we take a gamble but that's shocking and I was lead to believe I was to get a bonus after depositing my first amount of which wasn't given....disappointing to say the keast

Olaru Alex
12 August 2023
Comment from uk.trustpilot.com
1 star for customer suport , Gary hang up twice the phone on me saying the line cut off. Well it didn't cut off when you got the account details from me the first time, you ( gary ) understood me perfectly but when i asked if we can solve the issue on the phone, the answer was no and said we need to arrange a call back to speak with whoever and hang up after i asked if i will be called soon like 20 min as i was going to work and next day i didnt know when im available and hang up after that. Also, putting the account straight on temp blocked without warning or to call me ( on the email recieved after! the temp block, they said they tried to call me, which is bs as i havent been called) or email me to discuss in the first place is unprofessional, i had a bet on and maybe i wanted to cash out, how is that gonna do me any good ?

Babies
12 August 2023
Comment from uk.trustpilot.com
One word thieves they machines are defo rigged if and if u do win they take days to pay very slow very slow If paying the rainbow riches u will not get the pots or men wins are little an often warning stay away stay away bad site very

Craig
12 August 2023
Comment from uk.trustpilot.com
Instore slots are absolutely abysmal you can't win. And most of there stores you have to wipe your feet on the way out there disgusting. Do some refurbishments with the money your robbing off your customers you scruffs

Simon
12 August 2023
Comment from uk.trustpilot.com
Overall fantastic betting establishment the website is dated and could use a facelift but aside from that great games, great offers, amazing unexpected bonuses. IRL clean and tidy shops well equipped and with great staff a big plus towards a great experience with the company

Mr David Lister
11 August 2023
Comment from uk.trustpilot.com
I did not get the opening offer and I am disappointed by the other communications since. I plan to let the bets that are pending expire and then go elsewhere

John Jagodowski
11 August 2023
Comment from uk.trustpilot.com
I had signed up and deposited £10 with Betfred. I then placed the £10 on the horses. I expected my welcome bonus but was told I hadn't qualified! Such a shame and very hostile rather than welcoming.

Kenneth barnes
10 August 2023
Comment from uk.trustpilot.com
49s it's not a true draw computerised to find least betted numbers and payouts

Olesya
10 August 2023
Comment from uk.trustpilot.com
Promo was nice. My friend said stay away from other sites because if you start winning or use there promos they'll restrict you. Betfreds customer service was good and so far happy. Just need to find more winners on the horses :)

Christopher
10 August 2023
Comment from uk.trustpilot.com
I signed on to you.promise of £10 bet gets £30 free bets.only read you must lay bet before 7 days up.which I did . Then get told it has to be your 1st ever bet.booo.get offered £1 free bet on lotto 50 3numbers did that and it used my money leaving free bet still there.layed bet today not 2.40 if by chance. Price at time 17/2 wins at 12/1 . What happened to best bet.or don't you do that whilst do.and get plenty free games every day.all free.

Ruslan
09 August 2023
Comment from uk.trustpilot.com
absolute disaster not offer most of the sports like volleyball esports and etc for pre bet ot live not giv cashout on all sports even if some events have option for cashout when you try its blocked

WINDSOR
09 August 2023
Comment from uk.trustpilot.com
Was offered a free bet Saturday if I bet on Friday never got it even though I contacted Betfred on Saturday morning was told it would come through still waiting

Sam
09 August 2023
Comment from uk.trustpilot.com
It's a good site to have a little game of bingo but I feel they allow you to win big I.e a coupe of £100 and then you never win bigger than that. I feel your paying back what you won.

Patrick Gavin
09 August 2023
Comment from uk.trustpilot.com
They are a great online option for slots, the choice is phenomenal, with new and original games added most days. I seem to win a fair number of times and they have all the 'Gamble safe' procedures in place. I especially like their daily and weekly promotions which give you an opportunity to win up to 200 free spins daily wether you have deposited that day or not and a further opportunity to accumulate free spins throughout the week based on your purchased spins that week. Withdrawals are lightning quick and it's easy to get hold of a human if you have any questions or concerns. I rarely use other sites, with Betfred there is no need to. Thanks guys.

Tara Wilson
09 August 2023
Comment from uk.trustpilot.com
Something for everyone, lots of choice in different genres of game

Elaine
09 August 2023
Comment from uk.trustpilot.com
Luv all the games and the chance to hav offers like the free bingo and the promotions are great too would recommend it to anyone

Alessandro
09 August 2023
Comment from uk.trustpilot.com
number one betting and gaming site. I enjoyed it and continue to enjoy it. Easy to use, yes maybe the app is a bit slow sometimes but maybe it's because of my device and not their fault. with the chromebook infact it work smoothly all the time

Catherine ODoherty
09 August 2023
Comment from uk.trustpilot.com
I seldom use this site as it is difficult to follow and there are scant rewards for punters.

Scott millard
09 August 2023
Comment from uk.trustpilot.com
I love betfred virtual bingo it's such an exciting game to play and I win at times a good amount. Whenever I've called betfred customer service have been helpful polite and prompt highly recommend for a place to bet

Wayne
09 August 2023
Comment from uk.trustpilot.com
Being able to watch races whenever I can, good value of betting ranges

CRAIG SMITH
09 August 2023
Comment from uk.trustpilot.com
Quick and easy to use my only gripe is your casino doesn't list the full amount of games on the app I was completely unaware that you have a full range of games if you go through the main website. Whereas other apps such as Betfred and Paddy power have there full range on the app.

Mr Coyle
08 August 2023
Comment from uk.trustpilot.com
I enjoy the mix of games but I would like to be able to mark games as favourites as I play them .

Richard Leonard
08 August 2023
Comment from uk.trustpilot.com
Made a bet and staff took wrong amount even though the slip stated the amount. They refused to pay the correct amount even after admitting her mistake. She checked with area manager and he basically said to not honour what my bet and stake It wasn’t a huge amount of money either. This company makes no effort to retain its customers. No common sense used. Absolutely shocking.

Joanne Ahmun
07 August 2023
Comment from uk.trustpilot.com
I would like to recommend Betfred for their decency and responsible approach to my partner who has a chronic gambling problem.They dealt with him in a fair way and showed a responsible approach which is extremely rare.

Christine Stearn
06 August 2023
Comment from uk.trustpilot.com
I can navigate the site easy love the slots

Charlie
06 August 2023
Comment from uk.trustpilot.com
Once again absolute joke. Im done with this site. Im done with the fake rtp payback. Over 15 games of solitair and not 1 completed game??? Clearly your rtp is an absolute joke!! Disgusting corrupt fixed site. I wont be playing this site again. Absolute scamming thiefs.

Darren
06 August 2023
Comment from uk.trustpilot.com
took money off card then said cant pay because was my fiancee card and now i won wont pay me or even reenbure what i spent please please stay away from bet fred

alan dunn
04 August 2023
Comment from uk.trustpilot.com
website is rather complicated-.for me anyway.On the whole I suppose it is acceptable and o.k. for experienced computer users.

Anonymous
03 August 2023
Comment from uk.trustpilot.com
Failed to complete standard verification checks on my account. I am self excluded via Gamstop and I was allowed to register deposit and play through £1000.00 with no verification.After raising a complaint Betfred are refusing to return the deposits and would rather deflect all the blame to the customer.This shows a clear disrespect and failure to comply with the LCCP 17.1.1 customer verification.This will be taken further to the small claims court.

Jeffrey
03 August 2023
Comment from uk.trustpilot.com
I signed up for an account with Betfred as I saw they had a welcome bonus available where you receive £30 in free bets if you bet £10. This looked appealing, so I signed up and wagered £10 of my money on a bet. I waited for the bet to settle, and no free bet. Contacted customer support who then refused to provide me with my promised reward as apparently I had held an account with them before, which is not true. I later contacted them by email as this is absolutely ridiculous as I haven't held an account with them before, and they again refused, stating that I had. They even provided the username of the account I supposedly had, which I do not recognise as it is not me. They have not honoured their promoted welcome bonus and refuse to return my deposit even though they had gotten me to wager my own money with them in exchange for a promised reward which they have refused to deliver. I have now lost a considerable amount of money. They violate the legislation of the UK Gambling Commission and brake the law, and when you contact their customer support, all they do is spew an endless stream of lies and you go round in circles, never reaching a resolution. Furthermore, I would imagine sharing the username of an account that I don't even own is likely against Data Protection laws. I will be reporting them to the UK Gambling Commission and pursuing them via the small claims court. Absolutely disgraceful service and 1/5 rating is far too high for these scam artists.

LOUISE T
03 August 2023
Comment from uk.trustpilot.com
Easy to navigate website and quick payout on winnings.

Theresa Fawcett
02 August 2023
Comment from uk.trustpilot.com
This is the best site iv been on, and iv tried a few.. very fast pay out.. I have just won a few thousand and have just withdrawn it this is taking slightly longer to come into my bank account, im assuming it's because of the amount. I did get in touch with customer service just too check it was processing and they said it was there and may take a couple of days..I was a little worried after I read some of the negative review stories , but as iv not had a problem yet I will give it 5stars... Once I receive my withdrawal I will come back and do another review to let people know how quick my winnings went into my bank.. hopefully that will put other people's minds at rest..Overall I'm happy with this site and thank you bedfred for my winnings, as soon as it hits my account I'm going to pay my debts off, you have no idea how life changing this win has been for me and my son, thank u so much..So hurry up I'm excited 😂😂

cabman
02 August 2023
Comment from uk.trustpilot.com
My account has now been closed,this after losing £300 approx.It appears that this company who originally were bookmakers,betting on horses,dogs, football etc,are now only interested in mugs who play in the casino.My last bet was a loser and when I tried to place another bet,it was rejected,there quickly followed an email saying all promotions are now not available,and your stakes may be restricted,in my case a 2/1 chance they wouldn't lay me.Believe me,unless you are a casino/slots mug,then don't bother opening an account with these people,who the audacity to call themselves bookmakers🤣🤣😂😂UPDATE.Received a standard response that obviously does not respond to me review.FACT unless you are a mug who wants to waste your money on slots and casino,where you will inevitably lose your money,then NO Betfred are the site for you.How can you call yourself a bookmaker when you won't lay a bet.If you can't get £20 on a 2/1 chance,then you should be worried about risking your money with these people,you have been warned.

Natalie davies
02 August 2023
Comment from uk.trustpilot.com
I really wish you would stop removing my reviews. You don’t like the truth being broadcast do you! You’re scumbags. You completely rob your players. These big bass and fishin frenzy games are RIGGED!!!!!!! You allow that to happen. I swear I won’t stop until gambling commissions have investigated you. In the meantime if you want to keep removing my review feel free! I’ll just upload my screen recording to YouTube then. Sort your site out now!!!

Rain
01 August 2023
Comment from uk.trustpilot.com
Betfred are great I won and money was in my account within hours awsome. I recently had dealings with another site that verified all my documents, let me bet then proceed to tell me I can't withdraw. Only 80 pounds.so yes Betfred I'm sticking with, no messing you about.

Willis
01 August 2023
Comment from uk.trustpilot.com
Opened an account on Wednesday two weeks ago. Placed a £10 bet on Thursday which lost but it did generate 3 X £10 free bets. Used on the Friday which lost.Saturday - used the other 2 free bets, several £1 cash bets & £2.50 ew cash bet. Wonders my cease but I had 2 winners at 20/1 & 16/1.Within 30 mins, Betfred applied staking restrictions to my account. Only 2 winners and one was from a free bet!!BetFred clearly do not want you to win - a rare event for me anyway.The app is very good however.

Carl
01 August 2023
Comment from uk.trustpilot.com
This is my first betting / games app ... I am finding it easy to navigate and there is some class games and super cool virtual racing games.. REALLY ENJOYING THE APP.

Mike Steen
01 August 2023
Comment from uk.trustpilot.com
Keeping what I win on free spins .Regardless of the size of win

anonymous
31 July 2023
Comment from uk.trustpilot.com
the site is honestly getting worse i lost £100 in 17minutes with one free spin that gave me a 20p win on a £2 stake that is shocking i honestly hope the company burns to the ground with the owner inside

Nina
31 July 2023
Comment from uk.trustpilot.com
They only thing they siad I would get 200 spins free but didn't get them

William
30 July 2023
Comment from uk.trustpilot.com
Betfred has everything you'd want in an online app and is prob up there with the best regarding all of the available options pretty good site only negative I would say is the updating of inplay sports games sometimes the time is 10 mins behind and scores aren't updated although prices always are on time, when I have placed bets thinking there is 30mins left in ga,es there has only been 20 mins

Martin
29 July 2023
Comment from uk.trustpilot.com
After spending few hundreds pounds without any withdraw they just decided to close my account without explanation. When I contacted customer service they couldn't tell me more and just apologised. No explanation at all very poor and legal robbery.

Kty
29 July 2023
Comment from uk.trustpilot.com
Firstly deposit 1200 and all okay, playing and I won total 9k plus when I trying to withdrawal it just sign me me out and blocked my account. Now asking for all the verification which I have sent…waiting for my account to verify now to withdrawal my fun! To many bad reviews about this site closed on people and refused to refund or paying out winnings but will wait for my verification complete. And get my money .After heard to many nightmares from people trying to withdraw their winnings money. Next step would log in the process and take further action can’t let these people keep doing the same thing people.

karen
29 July 2023
Comment from uk.trustpilot.com
good depoist and withdraw system very quick good slot games easy navigation

ALe
29 July 2023
Comment from uk.trustpilot.com
UPDATE!!!!! Finally got back all my deposits from my bank after 50 days charged back from this fraud website.Take deposits without any concern until you won and starts withdrawal they blocked the account not mentio about your winnings even took your money and refused refund with bull*** whatever they called it to not refund.Seem like a lot people have facing this issues with them but trust me contact ur bank and reporting this fraud company they won’t get away with ur money for sure.This company need to shut down to be honest absolutely scam.

Jason Gillespie
28 July 2023
Comment from uk.trustpilot.com
Very good site and exiting slots. Easy and fast withdrawals

Alan Hall
27 July 2023
Comment from uk.trustpilot.com
At Betfred, the staff is terrible, they are probably taught me to squeeze every last dollar out of betters and employ every rule in the book to avoid giving the right payment. God alone knows how they maintain a gambling license. Avoid.I would rather you put your money into something more productive like "Plutonium Investment," where you get a good value on your investment.

Debra
27 July 2023
Comment from uk.trustpilot.com
So far so good. Easy sign up but I have to say no Bonus or anything offered or promoted!! Although there is a wide selection of games there are very definite games missing and specific providers missing too!! If the promotion promises were fulfilled I’d have given a five , as great fast payout in operation here. Maybe someone from the site can sort me out a welcome bonus or something in constellation
Lee beal
13 August 2023
Comment from uk.trustpilot.com
Absolute ripoff u try cashing out on bets and it say’s pending doesn’t give u ure money contacted live chat wasn’t bothered rip offs be aware
Absolute ripoff u try cashing out on bets and it say’s pending doesn’t give u ure money contacted live chat wasn’t bothered rip offs be aware