Betfred PLAYER REVIEWS(3654)

hakaan arkaan
12 October 2023
Comment from uk.trustpilot.com
worst website ever I have ever played with i always loose never pay out never win so just want to let everyone know that becarful guys when you play with Betfred

Adrian
12 October 2023
Comment from uk.trustpilot.com
Would give them 0 stars if i could. Was registered with GamStop but ban removed several months ago. Created an ac with Betfred, message came up that my Gamstop was over but they suggested i set a deposit limit which i did. Played various games in casino and hit a decent feature, halfway through free spins it kicked me out of account. Couldn't log back in. Called customers services and they said my ac was blocked by them as they do not allow accounts for people who have previously registered with Gamstop !!!! Yes don't allow you if you win !!! i bet if id have lost my deposited money they would have let me carry on !!! and if they don't allow this why send a message acknowledging they know i had a prev ban in place and to set deposit limits now ban was spent and no they didn't pay me my winning from the feature. Avoid.

AGNES DOCHERTY
12 October 2023
Comment from uk.trustpilot.com
Can be a bit confusing esp when dealing with more than one bank card

Joanie
12 October 2023
Comment from uk.trustpilot.com
Good bingo an games god promotions good custume sevice

stephen brady
11 October 2023
Comment from uk.trustpilot.com
I placed a ACC on the women's football can I see the results coming in ?no I can't no cashout available,I contact support and they tell me to use flash scores,why do paddy power show live results and keep me updated on my bet , complete jokers shove it unprofessional betting app

Marilyn
11 October 2023
Comment from uk.trustpilot.com
i found the games good to ply and the returns good i do enjoy playing the selection of games

Robert
11 October 2023
Comment from uk.trustpilot.com
A good site which could do with some more accurate information, horse-racing seems to be slightly delayed and the race off does not sincornize with the display.

Nigel Pyman
11 October 2023
Comment from uk.trustpilot.com
Turns out I was ineligible for the welcome free bets because someone had previously had an account at the same address. Of course they didn’t tell me this when I registered. Only when they had taken my money and accepted my bet. It’s a crappy rule because are they saying they only want one customer per address?It’s very poor business too because this customer will not be touching them with a barge pole. I hope the tenner was worth it

Mark Warren
10 October 2023
Comment from uk.trustpilot.com
Again BetFred f..k me and my brother up my bro put a 15 pound double on the dogs that he thought he had won only to be told when collecting your first dog was 2 seconds to late only paying the single win dog race was not late off it was delayed so not late just advertised race time late the 2 p... Ks serving refused to pay out 5 time we had trouble with idiot staff in halesowen shop staff got no customer service or put customer first s..t of a bookmaker stay away from halesowen branch waste of time

Scott
10 October 2023
Comment from uk.trustpilot.com
superb set up, these guys have been bang on from the start, i will share far and wide how good these guys have been, any issues were sorted out rapidly and customer service call centre they are real people no bots and i love that!Nice work Betfredregards Scott

Martin
10 October 2023
Comment from uk.trustpilot.com
How much money I have spent on slots it just seems to me all you do is take take take get no bonus or nothing that's why

Neil
10 October 2023
Comment from uk.trustpilot.com
games crash, not a lot of choice its nowhere as good as other online betting / casino apps. dont think i will be using it. essentially its not even championship, its league one of betting sites.

emma
09 October 2023
Comment from uk.trustpilot.com
So won £11000 across a few games, withdrew £2000 then £9000. Since then I've been given nothing but the runaround and no winnings, requested for it to be escalated and a formal complaint but both denied in writing. Apparently a game check is taking this long which is ridiculous. I was then advised by a lovely phone rep to use IBAS. The whole thing should have been a fantastic experience winning that amount but alls I've had is frustration and not a lot else. Customer since 2012 but once this is sorted I will be closing my account. Only advice I'd give is avoid and don't bother with the live help or email reps they border on rudeness and give a lot of misinformation. AVOID THEM

Julie Hudson
09 October 2023
Comment from uk.trustpilot.com
Haven't won anything on slots and put 10 pounds on sports for the welcome bonus and did not get it because u have to stake 10 in one bet very misleading

Robert
09 October 2023
Comment from uk.trustpilot.com
Free bet offer after £10 bet not given , despite several bets over the qualified odds being completed

Brandon
09 October 2023
Comment from uk.trustpilot.com
It is impossible to use Betfred on your mobile, 100% of the games that aren't on today are impossible to find but you can find some on the website. The app is so painfully slow to load, they don't have a search feature like UNIBET or BET365 where you can quickly search for the game you want. Everytime I use the All Sports part to locate a baseball games odds for tommorow it says sorry betting on the event is currently unavailable despite it being available on the website and if you can locate it there barely anything to bet on. 10/10/2023 Arizona Diamondbacks v LA Dodgers Bet365 have about 50 different variations of bets you can make Betfred have 11. You can pick winners, have a handicap bet or runs. No player props whatsoever. The selection is horrific.Betfred is simply the worst app and website i've ever used the fact it's a running business is actually mindblowing.

Ionut
08 October 2023
Comment from uk.trustpilot.com
I faking play end lose more than 300£ end no win nothing is the horrible casino

stephen brown
08 October 2023
Comment from uk.trustpilot.com
I was unable to reset my password t access my account.Frustrated I decided to close my account withdraw my credit balance.My account was closed but will not reurn my money.The latest card I had on my account i defunct now but my bank account has not changed.T & C's say if card no longer in use will do best to accept new card details to allow withdrawl.Betfred refused to so this.They will not explain what possible risk they see thay just repeat sme so called secutity message.I believe this is tantamount to theft of my money.Official complaint made been shockingly handled.Been cut off from live chat been rude to over phone.They have admmitted to justified errors within my complaint but still keep my money.I was also asked question about my intention to gamble ?! Hopeless customer treatment.Far easier to deposit monies than to withdraw.

Adam
07 October 2023
Comment from uk.trustpilot.com
I deposited quickly and safe played my games and free gifts from Betfred really good and reliable casino place I wouldn't change or go to anyone else customer service support is very friendly and quick responses every time and gets the job done basically thank you so much Betfred hehe

Donna-Marie W
07 October 2023
Comment from uk.trustpilot.com
I have a .50 free bet that has refused being used everytime I want a go of winning with it I went on the casino promotion page which is telling me it is unavailable for guest(?) I have placed a 10 on the slots yet I am waiting for my free spins I have staked 10 for the mystery parcel which told me I am elegible again I am still waiting for it I am gonna see how it goes though I am aware the network does need an update...⚝

the truthwillsetyoufree
07 October 2023
Comment from uk.trustpilot.com
-100This firstly is terrible app.the live in-play options in football constantly disappear, scores for. example on mobile devices are deceitful. A very strong word but its true its a well known secret with Betfred. Several of their senior team have admitted their app is shoddy and unstable.Secondly they also dont like people who win regularly and like to ban them for no reason even if you have active bets on.I would stick to william hill.

nathene
07 October 2023
Comment from uk.trustpilot.com
Great jackpots, would like a few more offers but really enjoy playing on betfred

MRS KAREN HANDLEY
06 October 2023
Comment from uk.trustpilot.com
Games don't keep buffering...fast payout !

Claire
06 October 2023
Comment from uk.trustpilot.com
I love the games etc but bonuses are literally non existent

Michelle
04 October 2023
Comment from uk.trustpilot.com
Have still not received 200 free spins n I’ve topped up over £100 so I feel like I’ve bin conned out my feee spins

LYNCH
04 October 2023
Comment from uk.trustpilot.com
Not winning enough in the games could be more easy than other sites can't keep login every time when you back home page

AJ
03 October 2023
Comment from uk.trustpilot.com
Signed up today and had the biggest win I've ever had from any online casino I've played with before. I won £800 from The Goonies Jackpot King bonus game. I still can't believe it. My money was paid into my account around 2 hours after. Happy days!I think all the negative reviews are just from angry people who expect to win all the time.

Bala
02 October 2023
Comment from uk.trustpilot.com
Placed each way winning double at Longchamps today at Cotteridge betting shop, Birmingham. Staff member queried betting slip was incorrectly written? Slip had two winning selections clearly each way but did not indicate ‘double’ on slip. She was adamant slip was single bet? Attitude stank and was obnoxious rude and arrogant. Thankfully person who accepted bet on duty next week who can confirm bet status.Following which contacted customer service who were really helpful. They contacted shop to discuss but no resolution. Should there be no outcome then IBAS intervention will be soughtAbsolute disgraceful shop staff behaviour whom refused to provide name when questioned about conduct.Unfortunately this staff member appears to operate in clandestine ways with no accountability especially when it comes to professional customer relationships!!

MRS CATHY MCNALLY
02 October 2023
Comment from uk.trustpilot.com
For no other reason than my own stupidity, I have managed to lose nearly £10k to these greedy, ruthless crooks without any comeback. Until Friday night, when I lost nearly my whole £2k wages, when I got lucky with one game and decided to cut my loses and I'd had enough of them and withdrew £1000.I got £491 paid into my account, my husband got £350 paid to him and the remaining £149 was put back into my gambling account. I contacted Betfred... absolute disaster by the way, nearly 2 hours waiting only to get a sarcastic, patronising idiot called David who could've cared less... and who, not once took any notice that I clearly stated that I had a gambling problem and wanted my account closed immediately.Because I had used my husbands card... ONCE, they took it upon themselves to pay him as well, even though every penny I've put in before or since was from my own account... and the £149 was put into my Betfred account because the card they tried to put it to was no longer in use... handy eh?Okay, stick your £149 and I played on and manged for only the second time to win and got my account up to £600 and tried to withdraw it... NO CHANCE!! Contacted customer services again... an hour later was told that i had to deposit a minimum of £5 to "Clear" the system and I would be able to withdraw then... so I tried to deposit and AMAZINGLY for the first time ever... Betfred were unable to take my money because of "technical issues" I lost patience and played on like the idiot I am and lost the lot very quickly after!!They are vermin off the bottom wrung, without morals, scruples or souls. I've never played on a casino platform that empties you as quickly as these crooks and put me in a position where I'd convinced myself... "It can't be this bad for as long this, right? Surely it's gotta pay me out sometime??" Well actually NO!! I'm a moron for thinking anything different. Of course the money they paid Leigh Francis to advertise them has to come from somewhere and I promise... it'll come from you!!!!The worst I've ever endured and am begging you not to make the same mistakes that I did... because you will lose it all!!!!!!!!!!!!!!!

Sebastian
01 October 2023
Comment from uk.trustpilot.com
To long time to get the welcame bonus, i have 1 week and still didn’t get my bonus, i think is a lie, bonus doesn’t exist

Javin Edwards
30 September 2023
Comment from uk.trustpilot.com
Bentfred fruit machines only pay out to players playing the larger stakes. Do not bother playing the lower stakes you are just filling the pot for the better off customers and drug dealers, who feature strongly in my local shop. Trying not to lose too much of your money is not welcome at bentfred,

Emie Louise
30 September 2023
Comment from uk.trustpilot.com
Been depositing for months with hardly no wins! Just little ones here and there my money back! Free spins generate nothing! Does drop enough wins to keep playing for a decent time. Fed up of it tbh

Clinton Lewis
30 September 2023
Comment from uk.trustpilot.com
Ha ha advertise price boost and Freds push out on prices and on winning never pay out what’s the point ! Misleading customers just to get in shops ! Dont bother on querying whu the payout is not available apparently technical issue

Darren
29 September 2023
Comment from uk.trustpilot.com
Site is easy to use, only just started using betfred, had some good wins so far. Only issue payout is very slow. Other sites you win an hour later its in your account, told it could be up to 5 days to receive withdraw which isn't great. But if it comes any sooner I'll put 5stars .update now 5 stars won this morning and again this afternoon now all paid out fantastic cheers betfred

Consumer
28 September 2023
Comment from uk.trustpilot.com
£335 - £1 spins across loads of games. Did not get one feature. Didn’t win more than £10 in one spin. Disgusting

Rachel
28 September 2023
Comment from uk.trustpilot.com
Absolute joke of a company. I had an account along time ago then I couldn’t log back in so I resigned up again and starting playing wagered over 700 of my money and won nothing then when I tried to log back in I couldn’t so I contacted live chat which took over half hour for some one to answer and the6 told me that my account has been closed and I need to go through a process to reopen. How can they let you spend money and then just close your account. It’s daylight robbery and disgusting stay away from them I’m warning you

James
28 September 2023
Comment from uk.trustpilot.com
I like doing a lucky 15, and the extra odds Fred gives for 1 horse to win is a winner winner chicken dinner 😊

Jonathan Manley
28 September 2023
Comment from uk.trustpilot.com
Worst casino ever do not play it will just take everything you put in.i put £15 in it took £12 of it without winning anything so I thought I'd go on a game that I play on other site and have a little bit of success.but wouldn't let me win above £4 absolutely stay clear

Steve baker
28 September 2023
Comment from uk.trustpilot.com
Yep all good no pressure to bet in luck other apps

customer
27 September 2023
Comment from uk.trustpilot.com
I never got my free 200 spins. So obviously small print and a clause. Not won nought. Poor winnings compared to other sites

Vino
27 September 2023
Comment from uk.trustpilot.com
After many years playing different platforms I have noticed the Return to Player percentage (payouts) drop. The first online platforms I played on were up into the 97 / 98% payouts, since then they have steadily dropped & now many games on many platforms are 92-94%, some even below 90%.Betfred is the only one I can find that has managed to keep their RTPs up.Also the site is quick & clean & payouts have all been next day for me. Excellent.

adam
27 September 2023
Comment from uk.trustpilot.com
Very poor layout and a poor boune claim on the slots . Over all very disappointing 😞 1/10 app now deleted .

shane maltby
26 September 2023
Comment from uk.trustpilot.com
I have used the online 10 times and today is the last time multiple deposits over 3k and still not 1 win over £10 as well as the gambles may as well change it to it real not not a chance in hell

Neil Meredith
26 September 2023
Comment from uk.trustpilot.com
Although I never win I've enjoyed losing all my money with betfred

Susan Stanley
26 September 2023
Comment from uk.trustpilot.com
Your website is difficult to navigate and the offers you make are extremely difficult to work out and find

Sara
26 September 2023
Comment from uk.trustpilot.com
I had a win and had to forward documents to prove ID etc. The team were fantastic & I was paid out within 2 hours! Perfect!!

Leighton Lambeth
25 September 2023
Comment from uk.trustpilot.com
Was easy to use app for casino and moderate payouts, one suggestion the coins for bonuses are good but should be a guarantee win as to get over 300 coins is even at 10p spins alot of money for potentially no return other than that maybe more free spins lol. Keep up the great work

MR HARRISON
25 September 2023
Comment from uk.trustpilot.com
It’s ok , the free spins don’t generate much profit for the tenner. And after you sign up you don’t get any freebies. I won’t be with them long.

Leanne Marshall
24 September 2023
Comment from uk.trustpilot.com
I dislike not being able to bet on england womens football especially when shown on tv. I love everything else although I don't bet often.
Kevin Hardy
14 October 2023
Comment from uk.trustpilot.com
On your online site you cannot get a full screen because of information down the side please fix it as been perfect up to now
On your online site you cannot get a full screen because of information down the side please fix it as been perfect up to now