Betfred PLAYER REVIEWS(3654)

Joe Wilson
04 November 2023
Comment from uk.trustpilot.com
The app is very very clumsy - poorly designed and very hard to use. The nature of sports betting is fast paced and the app is not suited to fast in play bets. Want to see odds - have to log inWant to deposit have to log in a second timeWant to select a fixture need to log in a third timeWant to place a bet - that requires FOUR log ins by which time the match maybe over

Eddie T J Naylor
04 November 2023
Comment from uk.trustpilot.com
always sending me emails like this ....Opt In to Mystery Free Spins and see if you’ve won Free Spins in our daily FREE-TO-PLAY game!it is always a loss so please dont email me with these lies and fake words its more one sided then a gang bang. lol

Richard
03 November 2023
Comment from uk.trustpilot.com
Great welcomemoffers and free spins are very welcome

Mark Stanley
02 November 2023
Comment from uk.trustpilot.com
Ive just had a call from the gambling aware team they have put a limit on my account of £200 a month which I think is disgusting i have spent over £3000 the last few days but i have withdrawn over £3000 so the £200 limit is a joke

william burnett
01 November 2023
Comment from uk.trustpilot.com
losing the horse racing stream is very annoying ,it happens far to often and not enough info on the horses

Tinnit
01 November 2023
Comment from uk.trustpilot.com
I absolutely refuse to accept that your RTP is correct. I think that having played for hundreds of pounds and 1000s of spins (and at many other casinos) your site is flawed.

William
01 November 2023
Comment from uk.trustpilot.com
Good service easy access to site very fast pay out highly efficient

gmbrereton
31 October 2023
Comment from uk.trustpilot.com
Absolutely shocking Customer service, my wife sent in verification doc's as requested, just after a win! No response whatsoever, account locked and its been like that for weeks even after numerous emails requesting a response to know whats happening, customers should never be treated this way it is totally unacceptable, even requested to close the account AND STILL NO RESPONSE!!!!! I really don't like posting negative reviews but customer service should be king. We want Betfred to respond, it really really really isn't too much to ask is it, surely?

Leena
30 October 2023
Comment from uk.trustpilot.com
More promotions and bonuses would be nice

JASON MCCREADY
29 October 2023
Comment from uk.trustpilot.com
Betfred slots just dead spin. Very small payouts vs bet and not one bonus in 500 spins. Ignore the % to play stat and ‘we’re regulated by gaming commission spill’ based on mine and by the looks of it many other users experience it appears to be one sided game play, poor form and not fun.

Maximus_Gladiator
29 October 2023
Comment from uk.trustpilot.com
A place where you can never win without losing more than £1000! New members or anyone who plays conservatively... It's a disgraceful system, just like other online casinos, operating solely for their benefit! Imagine a game they advertise as having a 96% RTP, and it can only result in losses for 27 minutes straight! It is simply impossible to maintain a positive balance with this mindset!

Al Kerr
29 October 2023
Comment from uk.trustpilot.com
I'm only giving Betfred a 3stars because there is no open bets page on sports page..you need to go to betting history which is a pain when you want to see your open bets quickly...question to rep...if I'm wrong where is the open bets page on sports at bet fred also why dont you have cash out under the bet like every other online casino has...

Alex Iatsuknov
29 October 2023
Comment from uk.trustpilot.com
I use multiple betting websites and betfred has to be the worst one out of all of them. They have so called "promotions" page where you can opt in to receive some free bets or other freebies. But when you complete the requirements you never end up receiving your rewards. Today has really annoyed me as I completed the requirements where I staked £30 and was meant to get £15 free bets. After taking ages to connect to their customer support live chat I was told on their system I wasn't opted in for that promotion so I wouldn't receive my free bets. Eventhough, I had the exact promotion page open saying I was opted in. Avoid at any cost. Just use any other betting website! I guarantee you are going to have a much better experience.

Lee
28 October 2023
Comment from uk.trustpilot.com
Wat a shocking site just take take take robbing folks blind need taking off the site u not got a cat in hell chance on this site keep well away from this con site

Emma
27 October 2023
Comment from uk.trustpilot.com
I was awarded free spins but the games won't load when I try load them and it crashes the entire site

Merkelfish
27 October 2023
Comment from uk.trustpilot.com
When placing bets the only way to review was to go into bet history very time consuming - Also logged me out everytime i went from Live Casino to Sports betting

Mihai Scutaru
26 October 2023
Comment from uk.trustpilot.com
I lov it, it is what it is, is a gambling site i treat it like that, over all my experience with other site ,this is one of them that i lov to play, I'm at the beginning of my journey with this site but very good experience so far , i recommend it to all that wants to try thare luck!

Nicholas Robert David
26 October 2023
Comment from uk.trustpilot.com
Very quick withdrawal time that's about it , not many slot game providers

Mr Lincoln
26 October 2023
Comment from uk.trustpilot.com
I have a local betfred but don't get out much so joined betfred online.so far so good.

Shaun weir
25 October 2023
Comment from uk.trustpilot.com
After checking my banking history it says i am 2000 pounds down which is a lot considering i play on stakes below 1 pound usaully 20 to 40 pence sometimes 60. Unfortunatly all i seem to do is deposit and lose on every time i play at betfred. I think if your looking to gamble be very careful on this site as you can lose a lot of money in a short period.

Andy
25 October 2023
Comment from uk.trustpilot.com
I carnt get the free casino tokens to work at all, other betting sites are easy and straightforward to use, very disappointed with Betfred site.

shane maltby
25 October 2023
Comment from uk.trustpilot.com
Wow 1000 spins and no win above £5 as well as your halloween slots being the biggest rip off of all I'll be avoiding you from now on and warning all others of your joke unfair play

Water Mental
24 October 2023
Comment from uk.trustpilot.com
Didn't receive my welcome offer because i'd put 2 bets into one transaction which still ended up being £10 and i still lost both, customer support was being absolutely petty saying i should of placed £10 on one bet instead of 2 even though i still lost?? it makes literally no difference to them to just credit the offer. What a joke of a company. Stay far away from these clowns

Gary
24 October 2023
Comment from uk.trustpilot.com
I placed a deposit to be told that I was GUARANTEED a FREE £10 sports bet to be in my account by the close of play on Monday!Not impressed.

Catherine
24 October 2023
Comment from uk.trustpilot.com
The range of games on offer is very good. However, I find the website to be a little unstable and slow. I get a lot of pop-ups citing unresponsive pages and asking would I like to wait or exit? The RTP on some games is lower to Sky Vegas or Sky Bingo Arcade slots.

Mark Hill
24 October 2023
Comment from uk.trustpilot.com
Corrupt lot.. Signed up and they sent me a voucher code to say that if I placed a £10 bet within seven days they would give me £30 in free bets as it was a new account.When I tried to use the voucher there was no box for the voucher.. When I contacted customer support they said the voucher was invalid..Avoid Betfred at all costs. If they can't honour an introductory offer they're not likely to be trustworthy at any time.

pg251170
24 October 2023
Comment from uk.trustpilot.com
BETFRED is one of the best bookmakers,I enjoy playing sport and casino.Easy to play,quick payment,easy withdrawal.

John Williams
23 October 2023
Comment from uk.trustpilot.com
Betfred failed to pay up & honour a £100.00 wager when the horse came 1st. A subsequent jockey complaint was upheld. Unlike most other big book makers Betfred refused to pay out under these circumstances. This reflects badly on the company, runs counter to industry good practice and most of all has destroys my confidence in Betfred. The bet was: Solo Album, Woodbine, 22.41 on 22/17/02. Shame on you Betfred.

Marie Maclean
23 October 2023
Comment from uk.trustpilot.com
Great site, easy to navigate, good start up initiatives

AY
23 October 2023
Comment from uk.trustpilot.com
I haven't really started using it but why can't I find search in your app to help me easy the problem of searching for games using the search bar. Its not user friendly for me having to search all around the app for several minutes just for a game

Alan Hughes
22 October 2023
Comment from uk.trustpilot.com
Signed up and followed criteria to get free bets but not added.Sent email and no response not very Good customer services.

stephen brown
22 October 2023
Comment from uk.trustpilot.com
Customer service was apalling.Refused to acknowledge my complaint could not explain why they had not acted upon terms and conditions concerning withdraws procedure.In fact ignored that completely.Admitted other errors poor treatment still would not repay my money or offer any compensation for admitted poor service.Procedure amounted to theft and treat people as mugs .avoid at all costs

Kieran Walsh
22 October 2023
Comment from uk.trustpilot.com
The slots on this site never perform the same as their competitors such as Sky Vegas. Taking for example the game "Reel King Mega"; on Sky vegas I won 1600 pound in one session, where as on Betfred I carried out 300 spins and didn't even receive a single feature. Equally, when it comes to BetFred, it is as though the wins/amounts are restricted compared to that of competitors. They offer promos but unlike competitors force you to wait to receive them even after completing the terms required to attain them. Sometimes these promo rewards don't actually even materialise. For BetFred the saying "the house always wins" is painfully accurate; the best thing you can do is avoid this provider, the best thing you can do is join SkyVegas or Virgin games.

Elaine Moxon
21 October 2023
Comment from uk.trustpilot.com
Do not have the games i like to play but that is my personal.preference, but other than that it is just ok, compared to other sites. Sorry

Laurence
21 October 2023
Comment from uk.trustpilot.com
easy to navigate site and bonuses easy to use and accessed

Joaquim
20 October 2023
Comment from uk.trustpilot.com
Nice games and Im happy about widrathaw because Im winner and Money in my acount Next day this os beautiful thank you

Lars
20 October 2023
Comment from uk.trustpilot.com
Doesnt take much to crash the live horse racing here. A bit of a rainy day and some extra punters and its all schambles. Choose another sight if u want a bet and watch thrill

george kimani
20 October 2023
Comment from uk.trustpilot.com
No £30 free bet even after £300 deposit. cash out takes forever while they wait for the other team to score so your cash out can reduce to pennies. worst bookies expirience

Catherine
20 October 2023
Comment from uk.trustpilot.com
Very easy to deposit and when I won and wanted to withdraw the money it was also very easy to do and money was with me a short time later.

Francisco Fernandes
20 October 2023
Comment from uk.trustpilot.com
Biggest cheat and thieves. They took £10000 in 40 minutes time.I have my bank statement to prove it.£10000 in 40 minutes people.DO ANYONE STAND A CHANCE THESE BETFRED CHEATS???????£10000 PEOPLE.I had £400 on number 23 it gave me number 10,24,8 right next door.then i changed it to number 31 and guess what number 9,14.then i changed it to number 17, gave me number 34 and 6.JUST IMAGINE THAT! BETFRED FIXED IT SO BAD THAT THEY ONLY GIVE YOU NUMBERS NEXT TO YOUR HIGHEST WINNING NUMBER.FOR GODS SAKE CLOSE THEIR ACCOUNT AND OPEN PADDY POWER AND LADBROKES ACCOUNT AND WATCH HOW YOU WIN BIG MONEY.£10000 in 40 minutes,£10000 in 40 minutes.BETFRED BIGGEST THEIVES.

Sean Austin
19 October 2023
Comment from uk.trustpilot.com
New desktop view on betfred site is awful as half the page is taken up !!!why change something that isn't broken! Think I'll use William Hill

Linda Greenslade
19 October 2023
Comment from uk.trustpilot.com
My experience of Betfred slots. I think I started playing on them during Covid Lockdown. It was great fun. After a while it seemed I couldn't lose. I only play 20p a go. I won a couple of £400 jackpots followed by several other good payouts. I know it's my own fault but I kept playing on them and what a mistake that has been. It doesn't matter what slot you play on they all know what's in your account. I still play on them but am really disappointed. I have just put another £20 in and it only lasted about 15 minutes before I was back to nil. This seems to be the norm these days. Haven't had a good win for ages. Don't even get a good run for my money! I will probably keep on chancing my luck but, please, if you are new to Betfred slots please don't fall into the same trap as me. If I couldI would give fives stars to Customer Service who have always been excellent when I have had a query.

crayge burgess
19 October 2023
Comment from uk.trustpilot.com
so here is betfreds games online slots only in 30 days sep19th till 19 October i had no withdrawals lost £1.615.00. i apparently wagered £9.509.25p RTP is £7.891.65 83% and very few features and no big wins passed 185X on 50p stakes are 80p 50p 40p total odd £1 stake so its a soft site small wins keep you playing not put you in front to win

Kieran
18 October 2023
Comment from uk.trustpilot.com
I was promised 50 free spins if I used £10 on slots Monday to Sunday as a new member and never got the free spins the following Monday also placed £10 in bets to get £30 free bets and £10 slots and never got that either

Louise
17 October 2023
Comment from uk.trustpilot.com
Totally irresponsible outfit who allowed me to lose my entire wages and outgoings without ceasing or offering duty of care.All other bookmakers give you a deposit limit of £250 - £500 but I lost £4K in 2-3 hours and am now homeless and in rehab.This is the world we live in now where some people cannot get a decent bet on and Betfred know a compulsive gambler when they see one and utilise it to the max.This is where 99% of their profits come from and why people are in here and kill themselves.

Paul
17 October 2023
Comment from uk.trustpilot.com
Terrible. Made an account hoping to get the welcome offer for free bets. Double checked with the livechat if I was eligible for the offer and they said that I was - but after I deposited money and placed my bet, I didnt get any free bets and of course when I contacted customer support after I was told that I was not eligible. Seems like customer support will lie to you just to get you to place bets with them and once you have they will dismiss you.

Peter
16 October 2023
Comment from uk.trustpilot.com
I dont like how difficult it is to check your bets and finding out how well they are doing also getting cash out is to difficult,and trying to put a super heinze bet on is just impossible,i dont think ill be using you again

Phillip Byrne
15 October 2023
Comment from uk.trustpilot.com
All is good except for finding my bet details when using my iPad.Initially, an icon appeared, which you pressed, then details of my bets would be shown.This icon has now disappeared and details of bets placed can only be viewed when attempting to place another bet!

Dan Miles
15 October 2023
Comment from uk.trustpilot.com
Awful company that try to cheat you out of offers. Cut off repeatedly on chat and made to submit docs multiple times days after fulfilling the offer.
John Hicks
04 November 2023
Comment from uk.trustpilot.com
The site is fun and I enjoy using it. I find the welcome bonus spins difficult to locate and use, and the navigation around different games slow and not easy
The site is fun and I enjoy using it. I find the welcome bonus spins difficult to locate and use, and the navigation around different games slow and not easy