Betfred PLAYER REVIEWS(3654)

Cjd
13 December 2023
Comment from uk.trustpilot.com
Joined up couple days ago seems a good site good games and nice play money lasts a while unlike some places. Pretty fair payouts on bonuses nothing amazing hopefully soon I can make it 5 stars just don’t seem great on paying out on £2 spins but overall great site👍👍Mrlucky1

Robert Mason
12 December 2023
Comment from uk.trustpilot.com
Very helpful and explained perfectly

Stephen Stott
12 December 2023
Comment from uk.trustpilot.com
This site sucks. Super hard to navigate, super hard to withdrawl your money. I wouldn't recommend this to anyone.

Stan Simons
12 December 2023
Comment from uk.trustpilot.com
In Park Road I went there this morning cashed my betting slip from yesterday, I was paid out. I then put a bet on with that money I won about £80.00. I went to get paid and was told they cannot pay anyone who puts bets on that day, I explained that I should have been informed of this before I put the bet on. I was told that they had no need to, the next customer was also told the same story, the bet i was putting on won costing me £70.00. The staff was reasonable about it, as it was not their fault. I then phoned Betfred had a conversation with their customer service Lee who kindly explain that my winnings was still there. I said that is the point "my winnings" which I cannot collect. I could have and would have walked across the road to William Hill, which would have been to late. The customer service is abrupt and condescending plus rude putting the phone down on me. My partner who works for customer service listened to the conversationdeciding to phone back, she spoke to Mark who was also condescending, he stated he knew all about it as he was sitting next to Lee, he spoke as if they had been laughing at their customers a right comedy act. It looks like this is how Betfred want to treat their customers people need to avoid Betfred as they treat customers like dopes. My partner felt abused by this comedy couple. I feel abused by Betfred as I would not have put a bet on with my last money in my pocket knowing if I won I could not collect. Stan Simons

Edward
11 December 2023
Comment from uk.trustpilot.com
Since joining have enjoyed using Betfred easy to navigate good value and good customer service

lovechick
11 December 2023
Comment from uk.trustpilot.com
So I very recently signed up to Betfred and I must say I am really impressed. Great slot games on the site. No problems with withdrawals and they have been same day which is really good, even at weekends. Getting some really decent wins on the site which is great. I definitely would recommend.

Kevin Holloway
11 December 2023
Comment from uk.trustpilot.com
Con con conBet £10 and we'll give you £30 in free bets, like hell they will, only if you give them photos of your passport or driving licence and then send them a selfie holding either documents in your hand , and then also they want a latest utility bill or council tax bill. Who the bloody hell do they think they are, it's a great way to get out of giving you THAT SO CALLED FREE BET. AVOID AVOID AVOID

luke
11 December 2023
Comment from uk.trustpilot.com
ORIGINAL REVIEW BELOW7 days later I have finally had a response and and they are still not agreeing to pay out this company is a shambles!!!Withdrawn £900 but betfred have decided they are now keeping my money. They have no right to do this. I have raised a complaint regarding this. Their timescale is 72 hours. Nearly 5 days on and endless emails I’ve had no response back. I’ve also raised a complaint with the gambling commission to look into this for me. I’ve got a 2 month old at home who I need to feed and bills that are being declined due to better keeping my money. Shocking service with no consideration for their customers welfare.

Denis Gott
10 December 2023
Comment from uk.trustpilot.com
Absolutely useless and disgrace!No live streams! NFL streams not working at all! You click watch live and nothing just black screen and then they logg you off!!! Fuxk them!!! And customer service? Don't bother! Worst betting company under sun!!!

matthew stevens
09 December 2023
Comment from uk.trustpilot.com
Bad gaming odds as over £1500 spent with frequent runs of 400-500 without a win. I intend on closing the account.

Keegan Ihnatyszcz
09 December 2023
Comment from uk.trustpilot.com
impossible to navigate, can’t find any shots taken category in the football fixtures that i click on😤

Stephen
09 December 2023
Comment from uk.trustpilot.com
Saturday racing is a lottery but fred still wont give best price all meetings?? Can you please advertise best price meetings so i dont have to walk in walk out and go boylesports (best price all meetings) just a bit further for me to go

MJCAB
08 December 2023
Comment from uk.trustpilot.com
So far appears to have a good range of games and betting, slots so far appears to have a low win ratio, hoping that it’ll improve so as to increase its appeal and enjoyment

luke
08 December 2023
Comment from uk.trustpilot.com
Withdrawn £900 but betfred have decided they are now keeping my money. They have no right to do this. I have raised a complaint regarding this. Their timescale is 72 hours. Nearly 5 days on and endless emails I’ve had no response back. I’ve also raised a complaint with the gambling commission to look into this for me. I’ve got a 2 month old at home who I need to feed and bills that are being declined due to better keeping my money. Shocking service with no consideration for their customers welfare.

Jay Butler
08 December 2023
Comment from uk.trustpilot.com
Do not trust this site betfred just wants to take your money betfred will never pay out I've played alot of gambling site and betfred is by far the worst please don't waste your money or time with this site your much better off with other sites like ladbroke betfred is a con not fair in the slightest please do not give them your money

Ace
07 December 2023
Comment from uk.trustpilot.com
I write a review before Christmas, I was in a differnt part of the UK so I thought I'd try ine of the shops, it camt be as bad as the one in basingstoke as its the poorest bookmakers I've ever been in ( what you get when it's run by kids) and it's still the same dosent matter where you are in the UK all betfred shops are the same. Staff have no clue on wjat there doing, just there to pick up there wages, constantly on their phones,making up your bets payouts off the top of therir heads even if ypu proveit on a bet calculator, the poorest customer service I've ever had with a book maker. you then complain following all procedures ( betfred make ypu jump through several hoops to make it hard on purpose and you still get the same autated service ) clearly betfred do not care about their clientele, its a joke of a book maker. Best bet anyone can make is that betfred will be out of business within 10 years, they will still find a catch out of it.More for me giving betfred another chance, never again, there are so much betting companies out there then betfred! Betfred, you are a joke, the laughing stock of the betting industry.

Terry
06 December 2023
Comment from uk.trustpilot.com
The app is quite poor. Too many glitches for me. I’ve had to delete and reopen it too many times

mike
06 December 2023
Comment from uk.trustpilot.com
Most,corrupt betting shop in history amazed there licence haven't been taken off them

Donna Drape
05 December 2023
Comment from uk.trustpilot.com
Kept saying error has occurred no idea why I have cash in my account why can't I log in?

Scott Dunnett
05 December 2023
Comment from uk.trustpilot.com
Betfred bingo is rubbish it only pays a pound to people who have deposited over £50 and it’s crap it’s the last site that I will join the whole site is poo

JASON MCCREADY
04 December 2023
Comment from uk.trustpilot.com
Based on my experience, betfred just deadpan 100’s of spins without offering a bonus and on the very rare occasion when one becomes apparent a very low and disproportionate payout is awarded to bet level. I’ve played much better sites.

Liam
04 December 2023
Comment from uk.trustpilot.com
Loving it fast payout

Robert
04 December 2023
Comment from uk.trustpilot.com
great games and quick payout. been playing for over 15 years and have to say betfred the best by far

Mr Adam Kwietniewski
03 December 2023
Comment from uk.trustpilot.com
scammers and nothing else! they promise free spins for registration which you won't receive anyway

Mohammad Ameen
03 December 2023
Comment from uk.trustpilot.com
Hi Everyone!I hope this review gets to all you lovely people in one piece.Firstly it’s zero star rating for me of course, many I think would agree.Please DO NOT bet on bet-scum aka betfred.I cannot express how much this particular site is rigged with the odds stacked way higher than you think against you.odds are definitely not correct.I myself play on many online casinos and have spoken to many people that still play online but this one is by far the worst one I can say.I thought it was me but as I looked into it more it was right in my face. I realised that I’m not onlyone thinking this.there are reputable sites out there just not these asswipes. better of keeping your money.I cannot wait to see betfr3d go bankrupt sounds really horrible but it’s the best thing to happen.fair game is ok even if you loose atleast it was fair. when your putting money in and lots of it and not 1 win not to mention the one I actually got was somehow not a placed bet.software cancelled last bet and that was the one that had the money on it after they cleaned me out 10000s.Customer service don’t exist to prove I will get the same reply anyone gets that complains.Please keep your money and stay well away from betfred atleast anyway.wish you luck can’t wait to wake up One day and find out betfred couldn’t make it through these financial difficulties haha hope you get hit with recession first you vile vermin.Stay safe people and rich thank god I have money Oh ps to betFred don’t bother sending a automated email stick that up your unwashed jinn filled bum

Shirley
03 December 2023
Comment from uk.trustpilot.com
Easy to use and good customer service

John Champange
03 December 2023
Comment from uk.trustpilot.com
Each time I logged in the site would not accept my details, then I was told my email was not registered, I now give in ,too stressful ,not needed to have a bet?

Sameera
02 December 2023
Comment from uk.trustpilot.com
Terrible online site , I’m playing the slots and my wins are not adding into my balance, day light robbery. even tried calling the call center and taken shots of the winning game and balance but still no help.

Jake Burns
02 December 2023
Comment from uk.trustpilot.com
Would give it zero stars if I could. Freeze you out of your account for no reason. Support will then make up reasons not talk to you so you can't get back in. eg. you contact them via your registered email and they reply "you will need to contact us directly from the email address that is registered to your account".

Robert Wilson
01 December 2023
Comment from uk.trustpilot.com
Absolute rip off!They tell you they will give you £30 free bets once you have deposited £10...... then they send an email asking for scans of passports, utility bills, an actual photograph of you with these.... driving licence etc....... absolute joke! They do all of this so it makes it hard for you to get the £30 free bets. Coral gave me my free bet straight away.

Karen
01 December 2023
Comment from uk.trustpilot.com
Love it I can put my Irish lottery on without going out to the shop

Stephanie
01 December 2023
Comment from uk.trustpilot.com
I enjoy Betfred because it always enjoyable to play and the games are fun. Although more bonusus could be offered

Martin thornton
01 December 2023
Comment from uk.trustpilot.com
My dad always told me 'The day I see a Bookie riding a bike to work is the day I will start gambling"You should have seen his face when Fred Done drove past him on a diamond encrusted Harley Davidson!My Grandad used to say to me when I was a kid 'Do you want to come and see the horses?'I thought we were going in the park but we ended up in the bookies for 5 hours.I said 'I want to back a horse called Camouflage'.The bookie said 'Where is it running at?'I said 'I don't know'A bloke came in dressed in medical attire and asked if he could have a bet on the next James Bond.The bookie said 'Dr No!'A Scottish bloke walked in singing Maggie May and We Are Sailing and kept asking what time the shop closed.I think it was a Stewarts enquiry.I wanted a bet at Southwell on the all weather track but it was cancelled due to fog!I rushed in to put a bet on the snooker and the bookie told me to get in the cue.I asked the bookie if any famous people have been in his shop.He said Steve Punt and Bet Lynch.I asked if he had any tips for The Derby.He said 'Yes....lose some weight tubby.'I said 'What do you fancy in The Oaks?'He said 'A nice kitchen table with matching chairs'Happy punting.Hazel Grove.Singapore

Mike Barker
29 November 2023
Comment from uk.trustpilot.com
Website works great when I am putting money in, as soon as I win a bet it buffers and there is always a problem, I am not a gambling person I ain't gonna rinse you for millions , I bet a couple of quid here and there to make it exciting for me to watch ,joke

customer
28 November 2023
Comment from uk.trustpilot.com
It was my FIRST Time to earn some extra money and Im very happy of using this app. Loading of extra spins and many more. Great

Rosie
28 November 2023
Comment from uk.trustpilot.com
Would give no stars if I could so joined was ok won a few games then it’s took over 800 pounds no wins no bonus and logs you out so your play starts againstThe games do a double spin as if it’s avoiding you winning, go else where this site does not like to pay never get bonuses it’s rubbish. There’s no loyalty and adding in to promotions just weakens your chance of winning

Lee Edwards
28 November 2023
Comment from uk.trustpilot.com
Free spins in games are not a thing, this company is absolutely appalling, 9 different games, easy 150 spins on each, no free spins, no bonus, disgusting, better sites out there, am 240 spins in on deal or no deal ( box clever ) no bonus, just a heads up

Kebba
28 November 2023
Comment from uk.trustpilot.com
They are doing well am new but I really appreciate it

Michael Quinn
28 November 2023
Comment from uk.trustpilot.com
The app is extremely good but I would like more information on the odds of the horses.

Ricky Edwards
27 November 2023
Comment from uk.trustpilot.com
First time with Betfred. Like the quick withdrawal time and quick settlements as well as BOG after 8am. Don’t like the fact that no cash out appears on any of my bets, don’t like the fact that when you look at your bets you have to go to more info to see the times and odds of each selection and don’t like that when a selection wins it doesn’t show you that in your bet so you have no idea. A tick next to it would be so much better. Also in greyhounds I have no idea how to place a forecast on my phone app it seems like singles only. So many things could be improved to make your site more punter friendly. Sorry to say that BET 365 site is so much easier and clearer to use.

Robert
27 November 2023
Comment from uk.trustpilot.com
i bet on shishkin on saturday that stood at the start and refused to race. lost my money and thought the least i would of got was a free bet. most other bookmakers treated it as non runner or returned stakes as free bet. very disappointed at this and will use the more customer friendly bookmakers in future

Mr Kevin Vater
26 November 2023
Comment from uk.trustpilot.com
Easy deposits and withdrawals and great games .

Saul Proc
26 November 2023
Comment from uk.trustpilot.com
A fast withdrawal system and they were true to their free bets

James Murfin
26 November 2023
Comment from uk.trustpilot.com
HI WHAT WENT WRONG LAST FRIDAY I PUT A LUCKY 15 ON SATURDAY I WENT ON YOUR APP TO FIND MY BET IT TOOK ME HALF THE MORNING TO FIND IT

Martin
26 November 2023
Comment from uk.trustpilot.com
Best online site, good bonuses..

David Domegan
26 November 2023
Comment from uk.trustpilot.com
First time with betfred apart from the shop and no complaints so far. Happy enough so far, good work.

Lyndsey
26 November 2023
Comment from uk.trustpilot.com
I am very impressed with the betfred organisation as a whole with many positive experiences that have made me feel a valued customer. Customer service agents are efficient and very helpful. After winning on slots around 6pm Saturday night I was very impressed when after withdrawing funds finding it cleared in my bank early hours Sunday morning which I consider extremely fast compared to other site's

shane maltby
26 November 2023
Comment from uk.trustpilot.com
I tried you again and I am certain your are robbing customers over 100 spins and no win your fluking cheats as well as your system randomly telling my its log me out

Allison Asbury
25 November 2023
Comment from uk.trustpilot.com
If I could give it 0 I would. What a joke of a site deposit weekly and win nothing but funny how the same winners manage to win 3 lines 4 lines and 5 lines. Disgusting it's like u pay them just for the privilege of signing into this money grabbing garbage 😡😡
david
13 December 2023
Comment from uk.trustpilot.com
onthe 17th of april logged into betfred,while on deposited £20.nothing came through into my account so tried again and a couple of more then give up,not realising the money was taken and paid into betfred confirmed by Barclays.My account was closed and have not had a straight answer from them
onthe 17th of april logged into betfred,while on deposited £20.nothing came through into my account so tried again and a couple of more then give up,not realising the money was taken and paid into betfred confirmed by Barclays.My account was closed and have not had a straight answer from them