Bet365 PLAYER REVIEWS(3044)
Sheldon
02 July 2021
Comment from uk.trustpilot.com
Had a bet builder for Spain v Switzerland and Belgium v Italy, the bet for the Spain game had come in and the Belgium game was waiting on 1 corner, no cash out the whole time and waited for over an hour in the queue for the chat for it to then say it’s unavailable. Lost the bet in the end due to there incompetence. Taking money off people when there betting site doesn’t even work!!
Marcus
02 July 2021
Comment from uk.trustpilot.com
Brutal support. App said "quick deposit failed" 3 times which it didn't and my bank charged me extra fees because of this, not to mention all the other cash out issues during the Euros. Contacted support and after 2 hours and being asked to send screenshots ( which i had ), I was then told I was correct however they wouldn't offer any "Goodwill" for this. Literally what do you have to do then to get one?
Krishna Kumar Thakuri
02 July 2021
Comment from uk.trustpilot.com
Lot of problem with app, does not show my bet while trying for cash out
Gary Turner
02 July 2021
Comment from uk.trustpilot.com
Very poor service over the euro's no cash out available
Nick morfitis
02 July 2021
Comment from uk.trustpilot.com
Thieves at best, placed a bet on Switzerland vs Spain wanted to cash out in game however due to bet365 technical difficulties I was unable to do this. Waiting in line on chat I was 267th in the que, the wait was almost an hour and then to be told TOUGH appreciate this was not your fault but would not reimburse my stake or even offer a goodwill gesture. AVOID AVOID AVOID
Lee Hempstock
02 July 2021
Comment from uk.trustpilot.com
Absolutely awful you might as well throw your money in the bin then let this company rob it off you. They are just a bunch of scamers that won't pay out bets website always down. Sign up with any other company. AVOID BIG TIME !!!
Paulo B
02 July 2021
Comment from uk.trustpilot.com
They have always paid out on bets but always stop you viewing your bets whilst in play so can't cash out. So infuriating
ken lo
02 July 2021
Comment from uk.trustpilot.com
Ridiculous, cheating, disappointed, can’t trust this web anymore. Couldn’t see my bet for couple hour. Really recommend everyone don’t use this shxx. Money eater. After tonight, I will not use this app forever.
mark harrison
02 July 2021
Comment from uk.trustpilot.com
Absolutely rubbish during the 2021 Euros the site died no way to view live and current bets I bet I lost money through them
john mcconville
01 July 2021
Comment from uk.trustpilot.com
£40 just disappeared out my account, got message saying problem with a settled bet then bang £40 disappeared without explanation
Richard
01 July 2021
Comment from uk.trustpilot.com
0stars. Today again their system crashes couldn’t cash out. Cost me a lot of money. Shameful, customer service ridiculous. It’s common theft. But amazingly you can always deposit money. Don’t bother with them, rob dogs.
David
01 July 2021
Comment from uk.trustpilot.com
If you are going to use this website for Live betting. Forget about it!! Once you place your bets it happens quite often frankly that you cant do cash outs. It says "Sorry this service is temporarily unavailable" i understand if it happens for couple of minutes, but when it happens it does long probably for hours ruining your chances to check your bets and the option of cashing them out. Sky bet is by far the best betting site. AVOID BET 365
mark girdler
01 July 2021
Comment from uk.trustpilot.com
By far the worst site I’ve ever used they are no more than common thieves, they stop you receiving bonuses every couple of weeks blaming responsible gambling although the never asked for proof of funds or anything else, this happened 7 times in 4 months the cash out is also a scam every time a bet is doing well with a good cash out opportunity the cash out is unavailable I’m amazed the gambling commission allow these cheats to operate I have now filed a complaint, do not use this site under any circumstances they are so anti customer and the customer service is abysmal stay away
james perry
01 July 2021
Comment from uk.trustpilot.com
Dreadful site, constant freezing of cash outs for long periods, there gaming sites are really poor and the customer service is a waste of space. Im going to move back over to sky bet now.
Dean
29 June 2021
Comment from uk.trustpilot.com
Customer service is awful, was basically accused of being a lying when querying a cashed out bet that had been removed from my account then posted as a lost bet even though it had already been cashed out. Online chat was rude and unhelpful. Asked to close my account and was met with condescending questions will never use bet365 ever again!!! All over £13.21
John
28 June 2021
Comment from uk.trustpilot.com
Honestly if I could give this site zero stars I would, I bet on a team winning and after they did it still says I lost, I contacted them and they told me that they had made there own definition of that the end of the game means, basically tricking people to bet on thinking they’re winning, honestly it’s a joke of a site and I will never be using it again, hopefully it gets shut down soon.
Lindau
28 June 2021
Comment from uk.trustpilot.com
This is probably the WORST of the WORST casinos. So I deposited some money, placed a bet, and then from nowhere they just returned my money and my bet did not exist anymore? So I got mad and was going to withdraw the money again. Problem 2. There was only bank transfer for some dumb reason. And then to TOP ALL THIS, YOU CANT COPY/PASTE BANK INFO LOOLOLOLO, SO I SAT FOR LIKE 1HOUR JUST TO TYPE IN INFORMATION. AVOID THIS SITE 100%
Ewelina Smak
28 June 2021
Comment from uk.trustpilot.com
This company is just a joke!! Keep closing my account while i have bets running. Previously it was a mistake on their part now ive been told that my account has been permanently closed. Guess who?! No answer why and their amazing support terminated a call & a chat. But i know why…yesterday I won 400gbp. STAY AWAY FROM THIS COMPANY
dodbise
27 June 2021
Comment from uk.trustpilot.com
I placed a bet on Czech republic to win against Netherlands but the system changed my bet to DRAW ??? How the hell is this legal! I placed a bet on my team wining and I am sure of that ! This is why they never at365 sent email about my bet so that it can be changed ! Its disgusting and for those who say that I made a mistake I did not !
Goran Šoprek
27 June 2021
Comment from uk.trustpilot.com
So after long time I wanted to use 365 again, I logo in my account and then found out they put my account in aresst, call customer services they are just giving basic information what I already saw on app.. when I ask what is the problem they cannot answer me back. Very bad for business and handling customer's, disappointing
Cristian
26 June 2021
Comment from uk.trustpilot.com
They literally stole my money. I’ve been asked to verify my account and an envelop was supposed to arrive to my place, however I never got it. Theyi refuse to show any tracking information, the envelop never arrived, and my money was kept away from me. A genuine scam.
David G Jones
25 June 2021
Comment from uk.trustpilot.com
They just stole my money when I won on the greyhounds they didn't pay me, then I changed to live casino and all my money I had left just vanished???? They just plain rob you. could someone out there do something about the people who rob you, the ones who run things can't someone sue them or something? they deserve to be skint for the rest of their lives even put in prison too.
Raymond
25 June 2021
Comment from uk.trustpilot.com
Rob Lawrence
24 June 2021
Comment from uk.trustpilot.com
The worst. Rigged and crashes. So not download and give these people $$$.
Thanasis Potsis
24 June 2021
Comment from uk.trustpilot.com
I could say the worst company ever. Big scammers. You can't even cash out your money on time. Always the app crashes just like that! Couldn't even get in touch with them. They only email you back after days. Let's not even mention the live chat that you probably gonna be waiting hours and than the agent doesnt even speak to you properly. Customers service is Ridiculous.
Tina Earnshaw
24 June 2021
Comment from uk.trustpilot.com
I cannot open my app and your website has been down for days
Michael Lee
24 June 2021
Comment from uk.trustpilot.com
Terrible App. The digital slots have no logical method of winning. You just win at random. Very bizarre.
Nigel wilcox
22 June 2021
Comment from uk.trustpilot.com
Dreadful company. Been playing casino and games for a while, I’ve had a few wins but all of a sudden it’s like they have flicked a switch and stopped any wins. I’ve also noticed that if you are about to get a win, it glitches and throws you out. That is not fair, if it’s your time to win, then you should. Be careful people, this amount of bad reviews can not be wrong.
Donna Atkinson
22 June 2021
Comment from uk.trustpilot.com
I had a decent win and payed out within an hour played on the slots .so cant fault them
Zvone Zvonimir
21 June 2021
Comment from uk.trustpilot.com
They had technical issues lately. Today I try yo complain, it was 200 people on live chat queue. At the and, they didn't offer any compensation for money I lost due THEY technical issues, just apology. Avoid at all costs.
David Ferenczi
21 June 2021
Comment from uk.trustpilot.com
Take away cash out option 10-15 mins before the games finish is really not fair play. I ve been using the site for years but i will take my money somewhere else....
Iulian Chiriță
21 June 2021
Comment from uk.trustpilot.com
The close cash out when the people have to make money and after that only think what they say is "sorry" 👎👎👎👎👎
paul UK
21 June 2021
Comment from uk.trustpilot.com
Audette Fabienne
21 June 2021
Comment from uk.trustpilot.com
STOP WASTING MONEY ON BET!! I recommend everyone to grow their crypto with /wellinvested. org/ . I have been a living witness to enjoy their services. They are fast, reliable and they pay promptly as promised. I recommend
Drew Stainer
21 June 2021
Comment from uk.trustpilot.com
I pressed cashout and then pressed confirm it was processing it then stopped and offered a lower cashout I did the same again and it did the same again so turned it of bet lost but as I cashed out and confirmed it should pay out I'm emailing them but no luck so far this kind of thing has been happening a lot to me lately
Kev
21 June 2021
Comment from uk.trustpilot.com
Played wrath of the deep on bet 365, each spin cost £1 4 times hit scatter, for each scatter was awarded 10 free spins, winnings from the so called bonus of 10 free spins = 1st scatter total win £1.60, 2nd scatter total win £0.80, 3rd scatter total win £2.20, 4th scatter total win £0.20 So 40 free spins and had a total accumulated win of £4.80 what a joke and have screenshot of each to prove it. So you can all make your own mind up as to whether or not these people are any good. I give 0 stars not 1.
Michael Dunne
20 June 2021
Comment from uk.trustpilot.com
During the euro 2021 football Bet365 are having a software nightmare…. Absolute rubbish…. England v Scotland could not access my bet information, could not cash out at anytime. Same for Portugal v Germany. Places one bet … it placed the same bet 3 times…. Couldn’t alter the bets, could not cash out when I wanted to and can you contact them….. not a chance…… when I did the game was over….. did I get any sympathy or help…. Not a chance …… have to look up another betting option that is reliable
Local Audio
20 June 2021
Comment from uk.trustpilot.com
DO NOT USE. Decided to invest £100 to make use of the £100 sign-up offer, as soon as the bet had cashed my account was closed meaning I couldn't access the free bet. It's criminal the way they operate!
George Driscoll
20 June 2021
Comment from uk.trustpilot.com
Awful, appalling customer service.
alex maas
20 June 2021
Comment from uk.trustpilot.com
I had a multi bet with Bet365 and was about to cash out. And all of a sudden I was locked out of the “My Bets” section of the app. With a message saying “Sorry, this service is temporarily unavailable” therefore preventing me from cashing out my bets early. And so conveniently when the match ended, the @my bets” option was available. But unfortunately one of the games had lost so I was unable to cash out in time as planned. And lost all my money. I contacted Bet365 and all they said was, “yes we know of the technical malfunction, but we won’t be refunding you your money” . They’re essentially saying that anytime anyone has a substantial bet, they can can have a “technical issue” and block you from withdrawing your money until it’s too late. Absolutely illegal and unethical. Avoid Bet365 at all costs.
Didgeboi F
20 June 2021
Comment from uk.trustpilot.com
Shocking Disgusting illegal company admitting there site goes down and stopping you from crashing out hoping your bet loses then not refunding your stake back!! Thieves!!
Dreddy Umut
20 June 2021
Comment from uk.trustpilot.com
Big scam mafia!! Myfunds were scammed and I have no hope in refunding them
Stuart Holt
20 June 2021
Comment from uk.trustpilot.com
Don't bother attempting to cash out with this mob, dead easy placing your bet, not so easy getting your return🙄 Garbage on cash out!😡
Atanas Shekerov
20 June 2021
Comment from uk.trustpilot.com
This company is a big scam! They take your money very fast but in live sportes the app always "crashed" when you want to make a some change or to cashing out! This a froud!
Wendy Martin
20 June 2021
Comment from uk.trustpilot.com
Bets conveniently disappear when you reach a vital cash out moment. Happens daily now so absolutely an elaborate scam. How disgusting that gambling companies can get away with? CHEATS! I’ll be using another company from now on.
Victor A
20 June 2021
Comment from uk.trustpilot.com
it scam , burn in hell denis
Johno
19 June 2021
Comment from uk.trustpilot.com
Shocking. Ten minutes before the game was finished I had a decent cash out was only waiting on a corner to win the bet but thought I'd cash in anyway as I went to do it the bet dissappeard completely and then I couldn't access it again as if I never had a bet. I complained to them an the girl said it was a technical fault an that the bet would settle when the game was finished. Avoid them.
Andrew
19 June 2021
Comment from uk.trustpilot.com
Appalling! The cashout facility takes ages to update and then won't allow you to cashout and twice now, my bets have just disappeared mid game, 'due to a technical issue'! AVOID USING THEM, I GAVE THEM THE BENEFIT OF THE DOUBT AND THE SAME THING HAPPENED AGAIN
Dan Scales
18 June 2021
Comment from uk.trustpilot.com
Their website is down some times and I once I lost 4k because I couldn’t cash out. They steal ur bet ur bet too. Try to screen shots ur import bet.


Julie Ionache
02 July 2021
Comment from uk.trustpilot.com
SCAMMERS . The so called "problems" they say their website is going through is nothing but intended from their side so they can profit more. A bit of googling and you will see it is true. Just let's everyone stop using this garbage. Do not give money to dishonest people. Im cashing out everything I have in their platform and deleting my account for good
SCAMMERS . The so called "problems" they say their website is going through is nothing but intended from their side so they can profit more. A bit of googling and you will see it is true. Just let's everyone stop using this garbage. Do not give money to dishonest people. Im cashing out everything I have in their platform and deleting my account for good