Is Bet365 licensed in the UK?

Yes. bet365.com is listed on the Gambling Commission's public register under Hillside (UK Gaming) ENC (account 55149), which holds an active remote gambling licence. Public register checked 19 October 2026.

What do users rate Bet365?

Bet365 averages 1.3 out of 5 from 3,061 user reviews: Trustpilot (archive) 1.3/5 (3,037), Reviews.io 1.3/5 (23). Our editors score it 5/5. Newest review: 24 September 2026.

Our take on the Bet365 Bet Builder?

Bet365 Bet Builder allows you to bet on multiple outcomes in a football match. This feature will enable you to pick around six selections for a match: Match Result, Corners, Goal Scorers, and others. How to Use A Bet365 Builder? This feature is available for all bet365 users. Log in to your account and select a football match, click" "Bet Builder" and then "Add Selection". It will ask you to choose an option from your selected market and then add your selection to the bet builder. Repeat these steps till you've made six selections. To create the same combinations for another match, select "Reuse previous Bet Builder selections". Repeat these steps till you're satisfied. Click on the bet slip and place your bet. The following is the list of selections you can make. Match Results, either half-time or full-time. Both Teams to Score Total goals in the match Cards - Total, player card, or red card in the match. To qualify or to lift the trophy Corners – Total match corners, over or under, and total team corners, over or under. Player(s) to score anytime, first, last, two or more, three or more. However, all your selections must win to win the wager. You can check their terms and conditions for more details.

Does Bet365 Provide Responsible Gambling?

Yes, you want work life balance. Therefore you resort to betting to earn income while enjoying your personal life. But what if the betting turns addictive? Commitment to responsible gambling is one robust parameter for ascertaining a bookmaker's integrity in the contemporary betting environment. Bet 365 demonstrates such integrity by providing an appreciable range of facilitates responsible online gambling tools to prevent compulsive gambling habits. Let us examine some. Personal Activity Tracking Bettors can sometimes be so engulfed in wagering, depositing, and withdrawing that they're oblivious to how much time and money they've spent. Interestingly, Bet 365 visibly records your activities. There, you can view them whenever. Through this method, you can discover if you've spent too much money or time gambling and find ways to pull away. This helps you curtail gambling problems resulting from addiction. Reality Checks Hate the fact that you are spending too much time gambling? Bet 365 has a reality check feature that lets you manage your playing time. With this feature, you can set a reminder pop-up that displays how much time you've spent on Bet 365. Timeouts For bettors who feel taking time outs from betting is the best option to check gambling addiction, Bet365 presents the option to take 24-hour, 48-hour, 7days, and even 30-day breaks. An activated timeout prevents you from betting with your Bet 355 account until the break's expiry. You can also set a custom timeout that can dictate what periods you won't be able to use your account. Self -exclusion The self-exclusion feature prevents you from gambling for a specific period, which could range from 6 months to 5 years. When you self-exclude, you will be unable to use your Bet 365 account for gambling purposes, but you can still withdraw from it. Also, Bet 365 will possibly detect and deactivate any other new account you attempt to open. Deposit Limits With this feature, you can set deposit limits to restrict you from funding your account within specified periods, which could be within 24 hours or even 30 days. This feature is helpful if you feel you've spent too much money on gambling.

Has Bet365 had any controversies before?

To better emphasize how objective our Bet365 review is, we will explore some of the scandals Bet365 has been submerged in. In June 2016, a 19-year-old student, Megan McCann, through his Bet365 account, staked almost £25,000 on a horse racing event. His bets were successful and won him a total of £984,833, which Bet365 declined payouts while also withholding the stake amount. The bookmaker claimed that in violation ofBet365's laid-down terms and conditions, a third party provided the original stake amount for the bets. Afterward, McCann took the legal route and sued the bookmaker. However, the case was discontinued when Bet365 investigated further and eventually agreed to payout the winnings. So, 19-year-old Megan McCann agreed to drop charges. This shows that Bet365 is one of the few credible bookies that know well enough to right their wrongs after investigating their shortcomings.

Has Bet365 won any awards and recognitions?

Since being established in 2000, Bet365 has grown into one of the best betting platforms globally. The brand is trusted by more than 80 million people globally, with an employee strength of about 6,000. Indeed, Bet365 has received many awards and recognitions from notable institutions due to its prowess in the industry. One of them is the SBC Awards. This award annually recognizes and rewards the best bookmakers in the betting industry. Bet365 has been successful at the awards, winning the coveted "Bookmaker Of The Year" award for five consecutive years. The brand has also won other notable SBC awards like the "Live Betting and Gaming Product" and "Best Football Bookmaker" awards. Bet365 also won the "Operator of the Year" award at the eGaming Review Operator Awards in 2010. The eGaming Review magazine named Bet365 the leading internet betting site for three consecutive years (2010-2012.) Similarly, EGR Power 50 Summit, which recognizes the most influential bookmakers in the gambling industry, named bet 365 as number one globally for eight consecutive years. Aside from brand awards," "Women Hour" at BBC Radio 4 also named executive Dennis Coates as one of the most influential women in the UK in 2013.

Can you cancel bets on Bet365?

Possibly you have wagered on a certain number of goals but later changed your mind after already placing your bet. Is it possible to cancel the bet on Bet365? Unfortunately, Bet365 does not give a provision to cancel your bets. This is because many bettors will exploit it fraudulently if it is allowed. However, in place of canceling your bets, Bet365 allows you to edit your bets with the "edit bet" feature after you have placed the bet. Here, you can either add more elections or swap a selection for another as far as the bets are still unsettled. Again, this can be done in both pre-match or live games. To do this, head to "My Bets" then click" "Cash Out" and choose" "Edit Bet" Note that after editing, your changes will be saved with the now updated odds instead of the former odds. In the next section, we will expansively detail how to edit bets on Bet365. To be on the safer side, always ensure that you double-check your bet selections before confirming your wager.

What Rules Govern E-Sports Betting on Bet 365?

E-Sports Betting is one of the more recent entrants into the betting scene. Interest in the e-sports genre has snowballed in recent times. It has continued to do so, prompting many betting companies, including Bet 365, to incorporate E-Sports into their betting options. Various E-Sports such as Call of Duty, LOL, Overwatch, Halo 5, and Rocket League are on offer on Bet365. E-Sports betting is primarily a seasonal affair, with certain games being more prevalent at certain times of the year than others. However, no matter what time of the year it is, there will always be a good number of E-Sports games to bet on. Furthermore, Bet 365 offers the ""In-Play betting" option for E-Sports. This means that bettors can place bets on games that are already in progress and predict how the last minutes or rounds would turn out based on the players" performances in the opening stages of the game. This option adds to the excitement and fun of eSports betting. Regarding the settling of bets, results are declared by the company that owns and manages each eSport. Some rules apply here, and bettors are encouraged to familiarize themselves with these rules before starting play. These rules clarify matters such as what is to be done if technical issues occur mid-game and the game cannot be completed. Furthermore, in cases where additional time is to be used, this is also stated in the rules. These rules provide transparency to the game and make it more appealing to players and bettors alike.

Bet Builder gives you the ability to create your own personalised pre-match bet on any Soccer game. By selecting outcomes from the most popular markets and adding them to your bet, you can calculate your odds. For example, you can choose First Goalscorer, Both Teams to Score and number of corners to create one single bet with the price for the combined selections.

How does "Edit Bet" work?

Edit Bet gives you the ability to add, swap or remove selections and increase the stake on unsettled bets both pre-match and In-Play. You can also use the feature to change your bet type to any applicable multiple option. For example, you have the ability to turn your unsettled treble into three doubles.

What is cash out and why is your offer good for punters?

Cash Out gives you more control over your bets and offers you an opportunity to take a return before an event has finished. When this feature is available you can Cash Out a bet in its entirety or you can partially Cash Out your bet, whilst leaving the remainder of your stake to run. bet365 also allow you to create a request for your bet to automatically Cash Out entirely or for a partial amount, when the Cash Out amount offered reaches a chosen value.

How do I place an accumulator or multiple bet on bet365?

1. Take your selections to the Bet Slip. 2. The largest available accumulator will display at the bottom of the Bet Slip. To view additional multiple bet types select Show all multiples. 3. Enter your stake into the relevant bet type stake box and select Place Bet. The bet types displayed will depend on the number of selections you have included on the Bet Slip. If the multiple bet option you would like does not appear, simply go to your Preferences and update your Betting Options to Show All. You may need to log out and back in for this to take effect.

Can I trust the bet365 site, is it secure?

Secure Pages The bet365 website uses 256-bit Thawte SSL (Secure Sockets Layer) to encrypt data going to and from the site, including personal details and any debit/credit card information. They use encryption on all of their pages and this can be verified by seeing the padlock symbol in the address bar at the top of the page. This symbol indicates that SSL is being used and all information sent to and from the site is encrypted. Firewalls bet365 has several firewalls in place to create strong layers of defence which work to prevent unauthorised access to our servers. Extra Security bet365 operates an Information Security Management System (ISMS) to protect the confidentiality, integrity and availability of information. bet365’s ISMS has been certified in accordance with ISO/IEC 27001:2013, an internationally recognised standard for information security.

Does bet365 provide Live Streaming?

Yes, to use the Live Streaming service you need to be logged in and have a funded account or to have placed a bet in the last 24 hours. Any fixture or event on our website which has the Play or Video icon next to it is scheduled to be shown via Live Streaming. Live Streaming can be viewed on the In-Play page by using the drop down menu directly above the stream and selecting the event you wish to view. Navigate to the In-Play betting on that event and select Watch for the Live Stream to appear (on Tablet, the Live Stream will automatically appear when on the event In-Play). On Desktop, you can lock your stream by clicking the pin icon which will allow you to keep watching your chosen stream whilst you navigate around the In-Play page. To enlarge the stream click the arrow icon found above the pin icon.

Can you explain what an Asian Handicap is?

Whole line Asian Handicaps These bets are settled in much the same way as traditional Handicap bets. The exception being that stakes are returned if the match result is a draw after the Asian Handicap has been applied. Where bets are placed on an Asian Handicap In-Play, goals that have been awarded prior to bet placement are discounted for settlement purposes. The scoreline is treated as 0-0 at the time of bet placement. The odds of your selection and the choice of lines available will reflect this fact. Half Line Asian Handicaps Half line Asian Handicaps rule out the possibility of a match ending in a draw after the Asian Handicap has been applied. Split Line Asian Handicaps Stakes on Split Line Asian Handicaps (Quarter Line Asian Handicaps) are divided with half of the total stake going on the whole line Asian Handicap and half on the half line Asian Handicap. For settlement examples, refer to our Soccer Rules page.

How can I find promotional offers?

bet365's great selection of sports offers can be found by visiting their Promotions page.

How long does it take to deposit and withdraw from my account?

Deposits can be made instantly using debit and credit cards, prepaid vouchers and ewallet systems. The amount of time that your deposit or withdrawal will take will vary depending on your payment method. For full details relating to clearance times please refer to the bet365 payments page.

How long does it take to settle a winning bet?

bet365 try to settle bets as quickly as possible (often within 5 minutes). For some events, they have to wait for an official confirmation of the result before settlement takes place, which can cause a slight delay. They aim to settle all bets within an hour of the event finishing and In-Play bets during the event, where the result is available.

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Harish BR

17 November 2022

Comment from uk.trustpilot.com

1 / 5

Worst customer service I have experienced. I had deposited 2000k on 5th November still they are telling to wait asking for time unnecessary and they are doing nothing after giving full information about my deposit

Website URL	bet365.com
Founded	1974
Platforms
Products	Sportsbook, Casino, Poker, Bingo

Customer Service Hours	24/7/365
Telephone Number	NA
Email	NA
Live Chat	Available 24/7
Address	Customer Services bet365, House Media Way, Stoke-on-Trent Staffordshire, ST1 5SZ United Kingdom

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