William Hill Review

Total Con, excluded from my own account
contacted William Hill live chat to rectify a "self Exclusion" that I did not request but they claim they cant reverse the exclusion although it was not me that requested the exclusion, also the staff members clearly had access to my account during the live chat, I answered all the security questions asked but they still refused to grant me access, deeply concearning given that my card details are on the account, what they are doing has to be illegal…I had money in the account that I can no longer access, Going to Trading standards because I established and proved that it was my account but they refused to lift the exclusion, put basically they took my money and did not allow me to withdraw winnings, AVOID AT ALL COSTS

Reply

Terrible, Stay away! upon opening my account I deposited £30 then a day later they blocked my account requesting bank statements and photo ID.
I sent that then no response, contacted customer service, they said I need to take it up with security, after chasing yet again they said I needed to send selfies with my id and my ELECTRONIC bank statements and username and password. then I needed to show proof of deposit. I mean you'd think I was trying to send $100000 to Iran or something! Absolute shambles

Reply

A once excellent company has now plummeted into what i can only describe as the worst bookmaker in history.
i have been betting more years almost 30 years and its a fun pastime, infact i had my william hill account in excess of 10 – 15 years an use to love them but now i would rate them 0 out of 5 if possible.
Firstly their site is the worst site around, it always has to load, every other site click a page and its up in a tenth of a second, william hill takes ages sometimes, how can a huge company have such a massive flaw.
Also their promotions are a rip off, do you remember the bonus explorer promo, most of their bad reviews are about that scampromo which you are lucky if u win one 10p free spin on a slot… well heyve carried on their scam
The bonus drop is back… woooo but stop… there is no wooooo
It loses all the time, like ok the first day it gave 5 spins at 10p per spin on the slot but every day after it lose, lose lose lose lose… u can see where i am going with this cant you.
I have never dealt with a company who does this on promos, disgusting behaviour, please take a look for yourself and say enough is enough and walk away from this site.
I once loved hills but now i boycott their shops and wont ever bet with them anymore.
I even got restricted in lockdown, there was no sport xcept US horse racing, i gave it ago and boom, i got restricted after over 10 years of betting with them almost daily… this was a company i thought would never ever restrict me but hey, loyalty means nothing
AVOID LIKE YOUR LIFE DEPENDS ON IT…a company that cant even produce a site like every other top bookmaker is a company u have to run from at the least
au revoir william hill

Reply

There’s no betting site worth 5 stars unless of course you win big 😀ie : big accumulator ,tote jackpot or place pot that’s about the only way you can win big.William hill is good enough for a regular punter who doesn’t win too often -like the rest of the bookmakers there would be restrictions if you were successful at it .William hill do make an effort to entertain and inform with radio, tv ,podcast etc which deserves an extra star👍

Reply

Fast an very good service dealt with very quickly.

Reply

Absolutely dreadful company my partner self excluded from their site and despite sending all documentation they refuse to payout the balance of £120 despite allowing deposits of £260 over the past two months they are breaking the gambling commission guidelines and they have been reported to the financial ombudsman service
Stay away from this gaming company there are far more genuine sites that don’t steal your money

Reply

Very very poor speed. Suspending time far too long. The results taking too long to come up. It's could change any second and dramatically change your bet strategy. Your loose-they win. They control your game-Not you!!!!!! William hill app made too rip you off.unless they have to prove you are wrong. Use 365bet.great speed, quick withdrawal process, better payout.very straightforward. William hill far too slow on processing result and calculations. Or it's made for purpose. I don't want loose your money.

Reply

You’re better off setting fire to your money that playing slots on here, poor payouts, software jumps and poor playtime, £50 will last you about 5 minutes if you’re lucky. Go elsewhere, shysters!

Reply

Have you been searching for real betting tips and yet to see one??? I have a solution, am based in Canada, and have lost hope on betting, and a referral by a friend of mine changed my life for good, I was referred to a guy called Cole_tips on Instagram who helped make me rich! I made so much money with this guy and I really gained my Financial Freedom, an exciting thing with this guy is that he offers payment after winning services for his matches, (you only pay him once you win). I will recommend anyone who wanna make money with betting tips and fixed matches to cole_tips on Instagram

Reply

I am only giving them 1 star as I am unable to give them 0. I opened an account, placed a bet and won. Immediately my account was blocked and they asked for photo documents to get my account re-opened. I sent a photo of me holding my driving license which has my actual face and address on it, a photo of me holding a current bank statement with my address and a photo of me holding my written account id and email and they wrote back to say they cannot verify me based on this – even though this is what they’d asked for! They refused to re-open my account so I have currently not only lost my winnings but also my stake! Absolutely disgusting!

Reply

Absolutely fuming. I won my bet and it said I lost then the useless f community service didn’t help . I hope karma hits them

Reply

This site has bad information do not bet using their information honestly they are horrible in every way

Reply

I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called ity_tipsterr ,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win!
I will definitely recommend y’a to go check him out on Instagram.

Reply

I was offered a cash out on 12 team Accra over 1.5 goals . 10 were winners and 2 were one nill l each. Offered a cash out of £217 which I decided to take . Selected cash out and it said processing. Waited and waited till the games were finished and unfortunatly the two teams didn’t score another goal . Have done cash out lots and had no problems. Usually when market changes due to goals or associated incidences during the match both cash out and betting is suspended . Customer care behind screens a shocker and being paid to do FUCKALL. Disputed them not paying me and they said there was no evidence according to their technical team . Asked for proof of my activities and what they offered in the last 5 minutes of the games . Got ZILCH response. So according to me Technical staff and Customer care staff don’t really have a scoobie . Just a warning to everyone if u ever experienced this or similar . Gonna now try Betfted or Coral . Any pointers on good Betting shops who cares about both winning and loosing customers please comment and share . William Hill dishonest and DIRTY MONEY

Reply

Awful .This site took over £900 of my savings even upping the stakes to £16 a spin I couldn't win I'm gutted .stay away

Reply

Absolutely Awful experience with this online casino site. I’ve been playing for about 8months and I’ve deposited well over 1K and have only managed to withdraw £80 (I’m not exaggerating). When your playing their slot games they think they’re smart they will give you the expected RTP% but the system will pay you in small increments. Today I thought I’d try and do the maths while playing and tally my spins against my winnings. I was betting £0.60 per spin, which would give me about 166 spins for my £100 deposit. and only getting 6p, 20p, 40p per win -if any win (this is less than my initial bet) The only time I won £10 on my spin I was close to the end of my balance. (Why am I having to decide between leaving with less than I came with or nothing at all?) I understand the risks that come with gambling but WH are never rewarding. It’s fair to say people don’t just gamble for the fun of it and anyone that says they do is lying. I’ve only doubled my money once since depositing. And I have the screen shots to prove it. If your looking for a casino that values its customers and plays fair and brings excitement then you better head over to another casino because William Hill ain’t it !!

Save your money. Honestly I’ve had better fun, enjoyment and payouts with online casinos with poor-er graphics and designs.

ALL THAT GLITTERS IS NOT GOLD.

*Also no one has replied to any of the reviews on this site in the last 12months.. hmmm

Reply

OK so I've been reviewing gambling websites for a long time, and WILLIAM HILL is THE WORST OF ALL SITES. The % payout they say they pay out falls well short of the gambling commission standards. I played their Irish game today and spent over £50 and each time (7) he came across the bottom of the screen i won the princely sum of £1.20 with the exception of £2 40 that happened once. PLEASE SAVE YOUR MONEY AND DELETE YOUR WILLIAM HILL ACCOUNTS

Reply

I have used this betting outlet for years but I cant log in anymore, I cant access the money in my William Hill account because they claim that I asked for a self exclusion…I had money in the account though which I was about to withdraw, WILLIAM HILL ONLINE = CON

Reply

Hi there william hill is a fix on the bonus drop off dropped a coin and it landed in the gold £250 section this means I should have won it came up no win contacted them was basically told I was lieing but heres a 10 good will.gesture was asked for a screen shot as they know you can't get one the game goes of to quickly to do so joke and a fix

Reply

Complete waste of money, I never win on the promotions as they are fixed. The casino/arcade seems to be rigged and their cash out offers are ridiculous

Reply

Still waiting to hear from William Hill four weeks after £150 was removed from my account without my knowledge or consent !
The customer service is appalling at William Hill. Avoid at all costs as there are numerous better bookies out there.
Absolutely disgraceful !
My mobile number ends in 720. Hopefully someone from WH will read this and get back to me ??
Maybe Not ?
Still fuming.
Agggghhhh

Reply

When I wanted to withdraw money it wouldn't allow went to live chat they said they activate it tried it again still cant. This website is confusing at first to use they said I cannot withdraw through a debit card pathetic I can not withdraw with bank transfer. Lucky I only list $100 I not deposit any amount if my withdraw method is activated. I only want to use this site because of the fast withdrawls 24 hrs with debit card

Reply

I won £150 in monopoly megaways and was paid I. 24hours I’ve never had a problem with these so far

Reply

Worst bookmaker I ever dealt with.
They broke the rules when not verifying me after opening my account and depositing 500eur – they also didn't care after I gambled and lost that 500eur – same for the next 1500eur! But once I was close to win a bet they locked my account so I couldn't hedge it. Now I can not withdraw my winnings. I supplied them with all documents they asked for, now they are asking for utility bills in English. (I live in Croatia – no provider here would ever provide me with an utility bill in English)
Stay away from this poor excuse of a bookmaker.

Reply

My bets have to be approved before they are placed and if I have good odds they will just cancel it. Never use this bookie

Reply

WARNING!
Do not trust this company. They will make it impossible to withdraw your money. They do this by refusing to verify you and making you want to give up. I have had my €50 deposit stolen from me and my winnings of €140 taken too.

They did this by not verifying my account even though I gave them all the documents they needed. Never have I dealt with such bad customer services. This company is full of thieves and you should stay well clear.

Reply

First of all i rate 2 only for there bookies and it's a zero for casino and vegas, this company didn't allow me to withdraw but was still accepting deposits, i told gambling commission about this and they was useless they don't care they are paid from them for that little print at bottom of there page to make them look good and do nothing for the players when they fine sites on behalf of players they get the money not the players, William hill latest advert for vegas of ten free spins to get you in door is a joke there at 10p per spin so don't think it will get you more than a pound, yes a pound for all your data which will be sent to social media sites and third parties so you get advertising sent to you. These casino should be illegal they destroy peoples lives while earning profits of over 250mil year with government getting there tax of around 100mil per year or more not including that 250mil that is all the casino to spread around there ceo and directors. Good luck with these but don't forget you will need photo i.d before withdrawing because unlike other sites that identify from bank account these are useless and only don't need to identify to take deposit but do need identify to withdraw, if you not going to play fair Get lost. Oh and they was sent i.d and refused it within 6 months of it issued, so remember be careful with these you can deposit without any identity issues but can't withdraw.

Reply

PLEASE HELP Anyone play on William Hill games section on there promo tournaments with missions included.

Reply

The betting site is perfectly reasonable with some decent promos. The poker site is absolute garbage. As with all current and previous ipoker software using betting companies you get ripped off every time you play. Any idea that this poker is random is total fantasy. Get in in good massive favourite one card to come? Oh of course theres the exact card its like clockwork. As per usual you will have the variance brigade claiming its perfectly normal and just a bad beat beat but it isnt. How can KK AA be rivered by total garbage time after time and it just be variance? Go deep in a tournament playing solid build up a stack become card dead get pocket AA go all in vs the big stack at the table who calls with garbage and the garbage will hit whatever it needs to beat you. Ive played on these ipoker sites for years hoping it will change/improve but it doesnt. Please do not play any ipoker using poker sites and expect anything but a video game rigged for some programmers idea of excitement. Unfortunately i will no longer play online as its so blatantly rigged its laughble. AVOID.

Reply

I call them manipulated matches, but I will love to disclose this little secret so I can help some life, am already a retired office so most times am always at home . My younger brother is a full time gambler when it comes to betting and he makes a huge amount of money from that, after making more research on how he do get his fixed odd and make real money I noticed he do get them on a payment after winning from a guy he met on Instagram by name EDDY_TIPS1 ,according to him he said the guy is like an angel in his life, that is to say he is hundred percent trusted and assured,I wish you guys ultilize this little secret

Reply

they paid me out within 24 hours $732 on $100 deposit. why are the reviews here so bad?

Reply

normally don’t feel comfortable investing online but because the company I worked for downsized due to the pandemic and I was one of those affected. I had to invest the money I had left. This company refused to pay me my earning. I was so sad because I had no other money left. I was advised to contact emmasophia903 . Com and I’m glad I did because within a week, they helped me get my money back

Reply

Opened a account with William Hill with huge battle with documents checking ect like you are aigning in to be MI6 agent,as a new customer deposit 10£ should receive some free money to play as stated on web page!Didnt get anything plus find out that my account is excluded from promotions,free spins,daily bonuses ect.Trying to resolve the query through chat.customer support,account support "cant do anything"finaly wrote with someone who looks like can help,lady wrote she opt me in to acces all promotion,but it was a lie.Checked account still restricted and excluded from freebies!before they stated that i was targeting of free promotions( like everyone),thats why my account is restricted,excluded from freebies.Seriously worst bookies ever,lies in every angle.Treating customer not equal .Useless bookies,useless customer support.All over scammers.Avoid Avoid Avoid.Close my account!

Reply

0 stars. Thier slots are an absolute con don't play them they should be illegal.

Reply

New to betting online due to lockdown. Set up an account. Deposited £10 for the £30 free bet. Went to withdraw some money and they blocked my account Spent the last week trying to verify my account. Countless emails. Asking for selfies with bank statements. Apple ID. Apple Pay. Back and front of you driving licence. A bank statement showing where I deposited from. Back and front of my bank card.

Sent all this off and it seems that the emails are copy and pasted. Just got the same response asking for the same stuff.

I’m still yet to verify my account.

Had a Betfair account a few years back and never had this kind of problem. Just had to show my Id.

Reply

They keep taking betting lines off the board can't stand the people who are in charge of the sports betting no action should not be in business

Reply

My experience with this company is terrible. I lost my money to this people and no one was talking about a way out of the mess. The customer care representative I spoke to kept saying there’s nothing they could do and then they stopped picking my calls or replying my mails. It was after I involved Mr Bruce, who helped me to return my money. Georgebruce 0 0 atyahoomail

Reply

Absolutley shameful organisation. Clearly their games are fixed. Playing the free bonus explorer game, i always get two symbols first then the next three are always X's. Its been many months and always the same pattern. Fixed, hoax, and a really bad bad company.

Reply

They are the worst gambling companies ever. Play The Strongest Over 3.5. They score in 56th min. For3:0 william hill just left the mach on half time to the ent that's my last one for 2170£. No cash out no noting .they just said terms and conditions

Reply

Opened a account up placed 5x 50 pound bets and they suspend account.i mean come on.seriously.no wounder they closeing shops all over.who wud want to use!

Reply

One star is too many. I won £100 with a fun bet on boxing. They won't pay me despite sending them multiple proofs of I.D. Absolute parasites this company

Reply

Useless. Tried to open a chat and by the time I finally got through, far to late. Lagging well behind competitors.

Reply

The worst pat out on slots o very come across you have to put in )1000 to win £100 it’s got to be investigated absolutely con

Reply

very slow casino ,and errors the loading games only thing that works is depositing but i wont be back.

Reply

Totally fixed, features never come in on slots even after 1000’s of spins, obviously with the shops being shut everything on line has been reduced to virtually 0 % payout, SCAMMERS !!!

Reply

Here is a tip on how to bet and win! There is a guy I met on Instagram called yeri_bets, he is the best I have seen when it comes to fixed matches! I made over £100k with his fixed matches and an amazing thing with him is that he offers payment after winning for his matches! I suggest you message him to testify to his fixed bets

Reply

I played online game i won total win £63000 ..when exit the game they ripped me off they removed the money from my account balance ..they give me £127 in my account…that's the biggest theft and stealing …willam hill are mafia .they only taking money …when you win ..they will not give you .your winning money they're insulted me by doing this ripped me for £63000…that's theft stealing and insulting…

Reply

My experience with Williamhill for the past few month have been of many loses but after I found a tipster on instagram by the name EDMOND_TIPSTER he have relived my lost and I have made over 20millions pounds on his fixed odd ,all I need is to stake huge and pay afterwinning, he is the best for sure

Reply

absolutely fuckinh bol*ocks they’ve robbed £90 off me !! deposited £90 then withdrew it a couple days later and they still haven’t paid me back after weeks. Can’t get onto the customer service because they’re shi-t useless cun-ts . I would rather try winning money from throwing my money into the sea , would still be more of a chance of not getting mugged off than using this shi_t bull-shi-t

Reply