Paddy Power PLAYER REVIEWS(3273)

david
03 November 2020
Comment from uk.trustpilot.com
The Worst Paddy Power Bookmakers in North Lanarkshire even Scotland for that matter manager is a complete Bias Idiot There Covid 19 Rules are deplorable against people with hidden medical conditions I have informed the Disability Rights Group in Glasgow about them whom were recently on BBC television lets just say its not a friendly place to attend with certain customers whom seem to think they own the place lets just say I wont be back I would point out staff were a face covering and unable and illegible to place certain bets due to unable to speak properly to the customer the whole place should be closed down by north Lanarkshire council as there is too many bookmakers in Motherwell the unsavoury characters who hang about outside and give people apparent abuse as they walk by needs dealt with the Police and north Lanarkshire council finally my advice is avoid the place altogether

Stephen McArdle
03 November 2020
Comment from uk.trustpilot.com
Yous don't deserve even 1 star you priks taking lil currupt f**ks there games weren't working so took screenshots etc but still not enough they kept telling me clear cache also cookies. Stating in mind I always dee this x there as currupt as coral ladbrokes. Its like there forced to say or state what they say. Trucking hell I know wat there guna say b4 they even replied x STAY WELL CLEAR PEEOS NOTHING BUT CURRUPT.

Ramsey hogue
02 November 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’all to go check him out on Instagram.

Tim
30 October 2020
Comment from uk.trustpilot.com
I'm surprised they are rated as high as 1.7 Their odds are absolutely disgusting. Check out odds comparison site and they manage to go worst value on every outcome Oh and they ruined betfair too

Deb Peart
30 October 2020
Comment from uk.trustpilot.com
Genuinely the worst customer service I’ve ever received from their online “help”. I suggest someone of influence within the company reviews the transcripts to see how unhelpful, arrogant and rude their staff are

Val
30 October 2020
Comment from uk.trustpilot.com
I signed up on Tuesday night, i deposited £12 tonight and opted in for the 100 spins free for the deposit, I had to play through the £12 for the spins. It states that when you play through you can load up a daily jackpot game and your spins will be waiting. I waited and they never arrived so I contacted the live support and was speaking to an agent called "nadine", she said my account had been locked because I needed verification, they needed a photo ID, utility bill or bank statement, my driving licence is in my previous surname and address and I've just recently moved. I sent them my bank card, utility bill and a letter from bank with my new address and all had my family surname (knowlson) I sent them my driving licence because its got a photo of myself. This was not good enough, without me actually turning up in the flesh and proving I'm me. I sent accross a copy of a letter from the courts about my divorce but apparently it was not in date (what ever that ment). I need to send a deed poll she said. I found her customer service very poor and they were quick enough to accept my deposit, I understand security and the reasons for it but when I've sent all I can and its still not good enough, where do I go from here.

Stephen Crossley
30 October 2020
Comment from uk.trustpilot.com
Worst bookmaker out there,only got paid £15 when it should of been £65.Custermer service his very unprofessional and not helpful at all.Keep well away.

Andrew Webb
28 October 2020
Comment from uk.trustpilot.com
I hit cashout 3 times then went to unavailable awful service

Richard tyler
27 October 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called green_tipp the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.

D
24 October 2020
Comment from uk.trustpilot.com
Was once a good site with lots of promotions and free bets. They upgraded me to “VIP” and for a few months I received a weekly free bet from account reviews - these have now stopped for past 8+ months - with no explanation at all! The rewards club was £100 free bet for games on a Monday, that has now been reduced to just £50.

Steve
24 October 2020
Comment from uk.trustpilot.com
If I could leave no stars I would! Suspended my account for no reason. I asked the reason why and they won’t tell me. Told me it was due to business reasons! What ever that means!

karen lewis
24 October 2020
Comment from uk.trustpilot.com
This site seemed to be quite fair at first..i was quite at home on here and managed to withdraw a couple of hundred , the pay out was hassle free no issues at all...but the weekend as of Friday the reels on the slots became extremely juddery and sluggish..over this particular weekend i deposited numerous times and the games features on the slots never appeared once..i found this unusual..as they had always appeared at least once on previous funds...i started to think could the juddery reels and lack of games feature be linked..my answer is yes i think there maybe a connection

Chris wray
23 October 2020
Comment from uk.trustpilot.com
Never really had a problem with Paddy Power...excellent..even if I've had problem they always try to put it right. And withdrawal within 2 hours..... Brill..... Mondey

GRE-1625
23 October 2020
Comment from uk.trustpilot.com
I use PP and actually I find it really easy to use. There are plenty of 'offers' they give me and it is good for watching some live sports (some NFL, some Tennis and some Snooker are all shown live).

Neil Luck
23 October 2020
Comment from uk.trustpilot.com
Withdrawal of winnings has proved a nightmare. Slow customer service. No resolution. Will close my account just as soon as I get my money back.

Tan
23 October 2020
Comment from uk.trustpilot.com
Owned by Betfair so odds are always similar & higher than others

Loftus Crane
22 October 2020
Comment from uk.trustpilot.com
Why not invest in crypto currency instead of wasting money to some wa*k betting site? I suggest you try empireinvestments.xyz , they offer better ROI and payment is automatic. stand a chance to double your money

Clare McElroy
21 October 2020
Comment from uk.trustpilot.com
3 withdrawl requests ... the first was reversed without any communication of this. The second worked (even though there is allegedly a problem with my bank with regards to the first) THE THIRD WITHDRAWL HAS DISAPPEARED FROM THE SYSTEM. I have used several bookmakers with no issues and within a week began experiencing serious problems at paddy power. They offer no compensation for THEIR failings, I bet well over £50 a week but don't qualify for the rewards club 🤔 the whole thing is a joke. I will ATTEMPT to withdraw what I have left in there today (wish me luck 🙄) and will never use them again. Highly recommend Skybet or William Hill instead 👌 *EDIT* as someone else has pointed out below, the returns are FREQUENTLY worked out less than they should be.

crypto guru
20 October 2020
Comment from uk.trustpilot.com
Please avoid them! Why not invest in crypto currency instead of wasting money on fake bets? Try empireinvestments.xyz they offer very good ROI and payout is automatic. Thank me later!

MR D WALLACE
20 October 2020
Comment from uk.trustpilot.com
After waiting 18mns 41 seconds for a phone to be answered and missing a winning bet in the 12.25 at Yarmouth,0n the 20th October I gave up in disgust! If they operate a so- called telephone betting service,they should employ enough people to operate it efficiently. I certainly believe that me and others shouldn't have to wait that length of time to spend money anywhere,let alone with a bookmaker!

Stephen Barry
20 October 2020
Comment from uk.trustpilot.com
This is a joke Ive done a bet which i should be after winning .I've been texting for 2 straight days there so called agents which I've provided with clear video evidence of my bet winning I keep being told I'll get email which does not seem to be coming

Cheryl
20 October 2020
Comment from uk.trustpilot.com
Load of shi*... better off on tombola for bingo...

Anna Burns
19 October 2020
Comment from uk.trustpilot.com
Has anyone else played today and a game they usually play starts being irotic and you see the bonus and screen wins come then leap out of the screen?I have been a fan of paddypower and enjoy there many offers to customers and up to now nothing like ladbrokes who were a nytmere for this kind of thing(freezing games,knocking you out ect)today I placed a substantial amount on the game eternal lady and I always expect to lose,win or draw,but today the game was completely erratic,I didn't even have a win that normally would be within the £100 played on 40p ago,I tried explaining this on chat over 50mins to be told nothing wrong with game maybe your WiFi ect,felt like I was a lier or a fraud,I didn't even ask for anything but at least expected some sort of understanding and instead I got hogwash,shows there no loyalty for players with a genuine complaint plus who are loyal in placing alot time and money to enjoy a good service,the customer service via chat is terrible and tiring.i would love to know if others have had this game go like it did to me today,I couldn't be the only one.

Jason
19 October 2020
Comment from uk.trustpilot.com
Been doing accumulators on this bookies for a while now. (Still yet to win one) but that is due to the teams I picked. They got all your online gambling needs if your feeling lucky

Faruque Hussain
18 October 2020
Comment from uk.trustpilot.com
U r the worst site that av ever know why would u not let me close my account u scum xxxxxxx go and xxxx ur mother and sister then rott in hell

Leon Cartwright
17 October 2020
Comment from uk.trustpilot.com
Scam company the fantasy games are rigged

Clean and serene
15 October 2020
Comment from uk.trustpilot.com
This site is a joke they have football games to bet on that are not even playing,they allways suspend ya bets so u cant cash out,u cant get hold of customer service,live chat they say will be with you in 15 20 minutes then nothing..I'll head back to ladbrooks

CRASHBANG WOLLAP
15 October 2020
Comment from uk.trustpilot.com
Reading Paddy Power broad street !! Avoid if you can Gone is the day the customer is treated with respect or dignity I am by my own admission a man who difficult if crossed. I have always worked my own returns out on my bets as too many times are they worked out wrong.. so when i question a return its for good reason.. they consider this as moaning!! work the bet out correct you wont hear a peep ..and dont moan about me questioning a return!! Never feeling comfortable in a shop isnt the way paddy power would want thiers shops managed . I will avoid in future .. BE AWARE!! CHECK YOUR BETS AND NEVER USE YOUR CARD TO PLACE BETS OR FOBT. winnings have to go back to card, how can you trust it goes back with incompetent staff John

lea allen
14 October 2020
Comment from uk.trustpilot.com
Signed up with a bet £10 and get £40 in bonus’s surprise surprise the bonus’s were never credited to my account same thing happened to 1 of my friends looks like a con stay clear of this company

Steve
14 October 2020
Comment from uk.trustpilot.com
I completely lost hope of fixed betting until a friend of mine helped my life, he helped direct me to a guy on INSTAGRAM called YERI_BETS who helped changed my life and made me who I am today! I earned close to a million pounds with his fixed matches and am still earning! I couldn’t have said this here but I just want to help some who have been searching for fixed matches

michael
12 October 2020
Comment from uk.trustpilot.com
As a recognised VIP customer with PP, back in the early days I was inundated with phone calls and emails ensuring I was enjoying the experience with PP and recognising my loyalty with regular rewards (free bets). In truth, there wasn’t a lot PP wouldn’t do to keep me happy. However, of late the service I’ve received from PP has been extremely poor. I’ve had very little contact from my VIP accounts manager and the rewards have dried up. Added to this, the agents on live chat have been rude and unwilling to help on numerous occasions. Giving the impression they simply couldn’t be bothered. To top it off today I placed an in-running bet whilst watching the live stream. The bet won and was settled. However, moments later the funds were taken from my account and the bet was voided - only refunding my stake. This was without any prior notification or discussion. I approached PP for clarification and they said the bet was placed when the result was known? This is not correct and if there is a delay with their stream and the market is still open/available - who’s fault is that? Anyhow, they’re unwilling to help or listen, therefore, I’ve withdrawn my balance and will be closing my account. It’s disappointing to say the least. But hopefully I’ll get a better service for my money elsewhere and by sharing my experience others may think twice about using PP - as if they treat those with VIP statuses like this, chances are they’ll treat others the same or worse. So be wary!!

CD
12 October 2020
Comment from uk.trustpilot.com
Had a small win on another site. Stupidly joined Paddypower for a little change in games. Lost £275 on the slots over a month of playing. Mostly playing £1 for a return of 20p...sometimes you get a whole £1. Should have stopped but thought I’d at least get a Bonus here and there, make it more exciting to play but nope slots do not like to pay.. Account was then locked after the loss. I could compare the experience to being voluntary robbed. Lesson has now been learnt. Would not recommend.

Simon Shackson
10 October 2020
Comment from uk.trustpilot.com
Paypal let-down Huge fan of Paddy Power, love the brand, the people and the offers. However am immensely frustrated that I had an old email address removed from my PayPal payment methods yesterday and 24 hours on I still cannot deposit into my account with my updated email address as it is not showing in the icon on payment screen. Have taken all the steps advised with cookies , cache, browsing history and app installation but nothing has worked. Fed up now.

Tomasz Lunarzewski
09 October 2020
Comment from uk.trustpilot.com
Site is very good as are the odds, unfortunately after few bets you’ll become gubbed and stake restricted. The customer service don’t care about you. I understand that if I win there millions but I haven’t won much. Steal the bonus, use a bit of their odds and steer wide away after that.

jackpalance1
09 October 2020
Comment from uk.trustpilot.com
Paddy’s better than a lot of them with better promotions but if your going to outsmart any bookie you need to use the old brain.If you’re easy prey ur a goner👋

Matthew Denton
09 October 2020
Comment from uk.trustpilot.com
Online slots pay nothing. I signed up to this website and deposited £80 after a good payday to try it out and I've never seen anything like it! Every single game I played was awful and paid next to nothing back. I presume paddy power are avoiding gambling commission rules due to covid or somehow exploiting it, because every single game was full of dead spins. When you play slots and it's constant dead spins you expect that when the bonus finally comes it will pay out, which isn't the case with paddypower... I literally got no more than £5 when I got the bonus on centurion, genie jackpots megaways and eye of horus megaways. The rest of the games I played didn't even have a bonus. You have been warned, games play differently on there. Their must drop jackpots are pointless to play as there's no wins and no bonus due to factoring the "must drop" jackpots into your payout rate (Another exploit gambling sites found). If only one person can win that jackpot, why should it be factored into everyone's pay rate? Anyway, paddy power's must drop jackpots are so stupidly high that you'll get nothing in your return rate. Jackpot king is the absolute same but worse, jackpot king will give you the bonuses and then pay you 50p and say congratulations! Honestly, this website is really rogue, I payed king kongs cash and didn't even get one pop up or tease, I played genie wishmaker to get no bonus or no pop up or even a win that was more than x3 my stake... It's completely rigged and I wouldn't trust the website if i was you, Avoid! Also, after telling me I was verified and good to deposit they locked my account straight after I deposited, however after I threatened them with action on live chat (I had screenshots of it saying i was verified) they swiftly lifted the hold on my account.

Clark jonny
08 October 2020
Comment from uk.trustpilot.com
When I started betting early this year, it was quite a rough period for me because I was making a lot of losses with my prediction. On a long run,I found a tipster on instagram by the name EDDY_TIPS he normally gives me fixed tips on a payment afterwinning basis and for the past one month I have been working with him ,I have recorded over 10 million dollars with his fixed tip, all I need to do is to stake huge and pay afterwinning. and for for sure he has been the best I have seen , am making this recommendation for those who are ready to make money with fixed tip, this is your time!!!!!!

Cheryl Stokes
08 October 2020
Comment from uk.trustpilot.com
WHAT PADDY IS DOING IS WRONG I WAS INSULTED SAYING IM NOT A VALUABLE CUSTOMER, customer service was terrible paddy needs to change but for the good, I'm glad I didn't vote for paddy bingo this year wanted to vote half a star, not 1-star don't deserve it terrible experience love to hear from other players please write a review please come forward ignore my bad grammar im seeking legal action as i know its wrong to mislead customers which paddy is upholding that policy false advertising is unacceptable by not telling there customers how to qualify is wrong then only to say selected customers what paddy means is only taking care of the high paying customers which needs to be investigated wrong so wrong in indeed something has got to be done about it immediately im going to be contacting the gambling commission as i know my customer rights as this promotion is upholding the law and to say im not a valuable customer is outragerous how can paddy live with themselves mistreating customers like me all those customers thinking they are getting this free bingo promotion is wrong not free unless your a high paying customer this promotion was the same promo for august and September 6 hours in platinum room just enter code which worked had no problems till now nothing needed to qualify so whats changed obouisly whats changed is you mean i dont pay high deposting money im going to write a bad review on trust pilot to warn other players to see if anyone comes forward i hope so more that come forward the better paddy cant do this and get away with it needs action as paddy is at fault here in many cases in my situation when advertising a promotion on bingo site free bingo should mean free nothing needed to qualify theres lots of sites doing similar promotions they dont have these outragerous rules even if customers have made at least one lifetime deposit since registration im shocked lost for positive words with paddy gone down hill times like this paddy is forcing customers taking advantage of the current situation COVID also too over spend so thats wrong too just thought i was going to deposit this month OCTOBER but id changed my mind how paddy had mistreated me i spend my winnings when i can and deposit when i can but paddy trying to force me into spending is outrageous and how paddy allows this circus freakshow to go on any further is beyond me its so shocking also to other customers discussing in bingo chat rooms how much they deposit,win,and loose is outragerous paddy has a long way to reach to the top betting site compared to the others when they do FREE BINGO ITS FREE SOME OF THERE SITES OFFERS WINNINGS IN BONUS WHICH IS FINE THAT IS ACCEPTABLE updated what i have send them now I'm more shocked i understand that paddy can remove promotions etc but that is not in question here it's how paddy is trading as an betting site and mistreating their customers this isn't the first to happen in this case i have researched paddy has received a number of customer reviews complaints similar to my situation most of the reviews are negatives so if like you say i received excellent customer service i would off given positive review not a negative i stand by it what paddy is doing very wrong in deed paddy can defend nothing has been done wrong may i point an example how would paddy deal with let's say a promotion that had a free holiday for 4 people holiday wroth say £1,000 and all players tried to put in a code example paddyfreeholiday then players get angry as code not working say there's a 1,000 players that tries to enter paddy going to get 1,000 very angry raged players as paddy hasn't stated how to fully enter to qualify it's like a sweepstake competition so that's like what paddy is false advertising with their free bingo which in my case isn't free for selected players which is still outrageous by law the betting site haves to stated how to enter how to qualify by not stating this is upholding the law plus if what i said in example paddy would have to pay out 1,000 or 1,000 loose customers i would be very angry indeed other top betting sites you know who they are they have all stated in there promotions how you enter and how you qualify not stating selected customers and not telling customers don't know why paddy wont it's not a secret unless something is been hidden from customers then that would be even more wrong I will see what trading standards and gambling commission has to say about this how paddy is trading like this if you think I'm going away and saying it closed no it isn't till I get results I won't be depositing as i was going to this moth October till this is fully resolve worldatlantis10

Phil Preedy
07 October 2020
Comment from uk.trustpilot.com
I’ve been a paddy power account holder for a few years now. Decent enough site on slots until you withdraw a good amount. When you do, you won’t win for weeks. They’ll just give you enough back to keep you playing, then your chasing. Very clever. If you get a good win and withdraw my suggestion is you leave it at least a month. Withdraw 1k on Sat. Left £500 in. Took that up to £800, then blew it all plus another £400 ( chasing ) all I would say is be careful. They will give you it, but soon take it back.

Nicole Finn
07 October 2020
Comment from uk.trustpilot.com
I have been waiting almost 3 weeks for my withdrawal of only £15 yet still nothing. I have a fully verified account and I have contacted them twice. First time I contacted was last week so after 10 days of nothing only to be told I have to wait till that Tuesday to see if it goes in and if not it will be the Tuesday after. it's now Wednesday 19 days after withdrawing and still nothing so I contacted again only to wait 20 minutes for a response which was just them telling me they are going to refer me to the payments team and that I will have to wait anywhere up to 72 hours just for a response from them. Absolutely Ridiculous I get issues can happen but they don't seems fussed in solving the issues at all.

marian coman
07 October 2020
Comment from uk.trustpilot.com
Paddy Power sucks..... playing for a while now on their machines, no winning what so ever, just taking money.....

Ellie jai Johnson
06 October 2020
Comment from uk.trustpilot.com
IF I COULD GIVE 0 STARS I WOULD. HAD A FULLY VERIFIED ACCOUNT, DEPOSITED £900 TO HAVE FUN WITH FOOTBALL. STARTED BETTING WAS STAYING LEVEL MAYBE £100 UP I AM A SPURS FAN AND BET ON MY FAVOURITE PLAYER SERGE AURIER TO HAVE 2&3 SHOTS AT HALF TIME AFTER HAVING ONE IN THE FIRST HALF. £500 2 SHOTS @ 10/11 TOTAL RETURN £945 AND £300 3 SHOTS @ 5/1 TOTAL RETURN £1800. CONTINUED BETTING AND BEFORE BED WITHDREW MY MONEY (£3000) HAPPY AS LARRY. WENT ON YESTERDAY AFTERNOON TO HAVE A BET TO FIND THEY HAD CLOSED MY ACCOUNT. REFUNDED MY £900 AND STOLEN MY £2,100!!!!!!! AFTER A BATTLE TO CONTACT THEM (only way you can do is live chat as they have closed all their phone lines) I WAS TOLD THEY WILL NOT PAY ME OUT. DISGUSTING AND HAVE CONTACTED IBAS!

Donald Breen
06 October 2020
Comment from uk.trustpilot.com
Don't get the negatives from some people yes the rarely best price but the do payout fast to verified account holders people who complained about being asked for personal info should do so before complaining it's they law for all bookies not just powers

keiron
06 October 2020
Comment from uk.trustpilot.com
closed my account because i was disabled and ask very personal and inappropriate questions after suspending my account, been reported to gambling commission, offered £20 free bets to add insult to injury after admitting the questions were offensive. deserve to be shut down

stephen glenister
05 October 2020
Comment from uk.trustpilot.com
Recently opened an account using a promotion code that promised £30 of freebets. Freebets have not been honored and restrictions have been applied to the account within 48 hours of betting probably because i backed a horse that was backed in form 14 to 1 to 9 to 2 favorite. I also used all there offers money back etc. Disgrace they will happily take money off loosing punters but not those who follow good tipsters and take advantage of offers they do not want the business. How is this allowed? If i shop around buying clothing and only purchase clothes when sales are on i do not get barred from shopping.

Amy Raynes
05 October 2020
Comment from uk.trustpilot.com
Happy to take your money! But never to pay out.. Very disappointing, absolute money grabbers!

Liam Furniss
04 October 2020
Comment from uk.trustpilot.com
Opened an account I put some bets on Won an acca on my account the same day withdrew the 240 winnings about 10 mins later got an email saying my account has been suspended and I can't withdraw my money they can't give me a reason they want picture proof driving licence bank statement paypal account details I explained why didn't I need them when I deposited money but I need them now I've won? They Could not give me a reason now I'm waiting to hear back from the security team to make a decision do not trust this company thieves currently in talks with the gambling commission who have told me there's been numerous cases with paddy power like this they need shutting down

Jason
04 October 2020
Comment from uk.trustpilot.com
Would never recommend Paddypower. They closed my account for no reason and without any warning so I therefore couldn’t access it. Also they did not refund my account balance or my open bet balance to me. They’re customer service is also terrible and it will get you nowhere. Be very careful!

Stephen Mulcahy
03 October 2020
Comment from uk.trustpilot.com
There is a problem with logging on to my Paddy Power account and I used their online chat support to try and remedy it. It's a 10 minutes to get past the chat robot another 10 minutes for a human to start chatting and then it took 5 minutes to get a response every time I sent a message to the person. In the end the agent didn't resolve my problem and simply ended the chat session. Once I can login again I'll be closing my Paddy Power account.
Peter
03 November 2020
Comment from uk.trustpilot.com
Paddy Power is a disgraceful thieving corporation. I was offered a job there 3 times, due to my interest in my work with MS Azure and predictive analysis. I refused. They prey on the weak. I have written to a number of TD's to change how this business works. I will not stop until Paddy Power and the rest are gone.
Paddy Power is a disgraceful thieving corporation. I was offered a job there 3 times, due to my interest in my work with MS Azure and predictive analysis. I refused. They prey on the weak. I have written to a number of TD's to change how this business works. I will not stop until Paddy Power and the rest are gone.