Paddy Power PLAYER REVIEWS(3273)

john
01 October 2020
Comment from uk.trustpilot.com
Dont pay out winning bets be warned!! Won 50p treble on irish lotto just not paying no explanation untrustworthy company. Looking at further reviews not first time they have refused to pay out winning bets

DefiantConsumer
01 October 2020
Comment from uk.trustpilot.com
www(dot)dailymail(dot)co(dot)uk/news/article-4432702/Paddy-Power-refuse-pay-Dortmund-Monaco-bet(dot)html

gordon
01 October 2020
Comment from uk.trustpilot.com
username GORDON271072 taking my custom elsewere after years of playing on paddy payouts are a disgrace on any stake but even worse on large stakes beware no feedback on here also from them that just tells you if they cared they be wanting to reply to these complaints bet365 much better betfred also

Erin wise
30 September 2020
Comment from uk.trustpilot.com
May as well just throw money out the window. Spent 200 won 10....

danielle mcmanus
29 September 2020
Comment from uk.trustpilot.com
Absolute joke shut mine my mums and dads account down for no reason... followed the refer a friend policy and shut our accounts down with no reasoning no explanation have cheek to put on email have questions click here try to talk to some on guess what you can’t as you have shut the account and have to log in to talk!!!!! Dad had money in his account are you going to pay that no don’t think so banned for doing a promo you emailed to us beware people absolute scam!!!!

Andrea Leighton
28 September 2020
Comment from uk.trustpilot.com
I’ve read some of the bad reviews and I’m shocked by them to be honest. I find paddy power to be one of the best I’ve used. For Slots and sports. I don’t expect to win big all the time. I’ve no problem with the smaller wins as they keep you going. They’ve always been really helpful anytime I’ve contact them also.

Eamonn
28 September 2020
Comment from uk.trustpilot.com
Shocking customer service! Can’t speak to a manager get cut off by rude agents. Bet365 a lot better

Miss Janine scott
27 September 2020
Comment from uk.trustpilot.com
Just found that by 1 click an unstable stepson can just click log in and he on my acc I know I'm to trusting leave laptop open for all to use but worse he shows me how easy he paid into PP just using 3 digit on my card which he knew from getting goods as it was all saved on acc only realised when my card declined in shop an checked online to see he deposited hundreds and I'm now skint he has mental proplems and addictions. I'm checking with legal group why my privacy was not safeguarded better by PP app no safeguards or other checks to verify It was me checking if they failed to protect my privacy rights I know it was a crime on his part and he will be dealt with but didnt realise how easy it was to be let down bad by PP and cant seem to find good way or who to contact il leave it with solicitor to check legal matters just close acc never use one again... better security system needed I'd say in mean time il go hungry for couple weeks

A. Mitchell
27 September 2020
Comment from uk.trustpilot.com
Really bad customer support can lock your account out for being responsible basically a winner and has taken them a week to address it to ring me. Are you scared of what I will open your eyes too Paddypower? I am responsible just because the lady on the chat was trigger happy and in a locking out mood. Ridiclulous they have the power to lock you out but have no power to unlock it. 1st time in over 20years of using these sites I have been locked out to. Back to school for customer services In my opinion !!!

Ferat Ozcevik
26 September 2020
Comment from uk.trustpilot.com
If you have kind of assistance working for this company you will loose so many customer,I am so glad that I close my account today.You will not get penny from me again Mr Baran Ozcevik

Clarke Natalie Ann
25 September 2020
Comment from uk.trustpilot.com
I have been with PP a few years now, not a big gambler, just a little flutter everday, and never had any problems. Just went to check my account, logged in, and it say "Your account has been closed". Why? I still have money in my account also, not much, but that is not the point. Why has my account been closed, how can I contact them. Very disappointed.

Jacob
25 September 2020
Comment from uk.trustpilot.com
Don’t honour free bets and will happily buffer their own vague terms for their own benefit or accord. Arrogant over message and customer service.

Theresa shwahla
24 September 2020
Comment from uk.trustpilot.com
Got all my lost funds back with the help of CrawfordSandra (895) ^g m a I l

DA bishmyster
24 September 2020
Comment from uk.trustpilot.com
Joined and claims my account status is confirmed and only when i go to start a game i get ACCOUNT LOCKED, it allows to deposit money ect but not actually start a game

b s
24 September 2020
Comment from uk.trustpilot.com
Deposited £20, got an email saying that my account has been locked, they said they look forward to hearing from me to fix this. But when you click on all their links to 'contact' them, they asked me to log in and then it just says that my account has been closed. Nightmare, I'm still trying to find a way to contact them. I have several open bets with them and this seems incredibly unprofessional.

Matt B
24 September 2020
Comment from uk.trustpilot.com
They are dreadful. They spend so much on silly gimmicky adverts to get business. Thats because their odds are so poor. Don't believe me? Check an odds comparison site and they are never best odds on anything in fact they are usually worst odds of the lot

gordon
22 September 2020
Comment from uk.trustpilot.com
shocking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! used to love paddy but payouts a disgrace it needs addressed they brought out promotion spend 2k on games get 50 bonus sice then payouts disgraceful username GORDON271072

Robert Hartley
21 September 2020
Comment from uk.trustpilot.com
won 5700 and since then nothing but losers, 2k spins no joke and i not got a bonus off any games, gonna leave while im 3k up and carry on using betfair, atleast they give me totally random free bets and bonuses over time, paddy power my last bonus was 2019 and with betfair i get one atleast once a week they say stop when its doesnt become fun anymore, well paddy power isnt fun anymore unfortunately.

John Nelson Morgan
20 September 2020
Comment from uk.trustpilot.com
Paddy power cash out is fraud Ok so i had 2 football bets what was the same bet of 4 teams . 1 of my bets was a 5 pounds bet my other was my change what was 64p. Ok so 2 out of my 4 teams had won and i was waiting until the next day for my other 2 teams to play . Both my bets at this point was at a cash out of 12 p for my low bet and 8.80p for my high bet . Now all night to this morning i have been watching my high bet go down in value to under 7 pounds from 8.80p but my low bet had stayed the same on 12p . How is this possible when both bets are the same . None of my last 2 teams had played . So why has the value of 1 bet gone down when my other low bet has stayed the same value at 12 p . I contacted paddy power up and they had no answer for me . My reason is they just dont want you yo cash out your bigger bet do they lower the cash out price . Now is this fair as both bets are the same a complete rip of my advice is dont bet at paddy power they make there own cash out prices and dont stick to the rules and regulations. I will never place a bet here again in my life . And to top this of they had me in a chat untill a football team had scored against my bet ehat then took it right down to 3.68p i belive they did this so i would not cash out my bet as i cashed out on other bets that was up . It was only after that team had scored they told me that they did not have a answer for me . Up untill that point i was just being told aload of rubish what really did not make any sence. Nice one paddy power do you feel ashamed well you should

j
18 September 2020
Comment from uk.trustpilot.com
I opened an account 3 or 4 years ago cannot remember if i placed a bet i probably did might of even won big but i will never know because Paddy Power erased all records of that account

Steven parkin
17 September 2020
Comment from uk.trustpilot.com
I play the slots on lots of different sites and leave my feedback on them.ive been on paddy for 2 days put 70.00 in and to be honest i havnt even won a amount just to give me a decent amount to play a bit longer with the deposits ive put in.i can put 20 in some sites and play for a while and i dont even care if i loose as long as i have a few mins fun but on here i carnt even win at a pound a go more than 20p.im not going to leave no stars as i will give it a few more days but paddy you have to let a few wins to have fun winning nothing makes the game flat.

Andrew
16 September 2020
Comment from uk.trustpilot.com
Your site does not payout It’s useless And it’s fixed

stuart vallentyne
15 September 2020
Comment from uk.trustpilot.com
Audited. Clearly controled. Requires investigation.

Michael Hanley
14 September 2020
Comment from uk.trustpilot.com
Paddy were advertising 9/2 Wolves and Chelsea. I clicked on bet here button expecting it to be placed in my betslip, instead it directed me to the bet club, I pressed join, clicked on terms and conditions but the bet never became available. I repeated this two further times and never saw the bet. Did anyone else have the same issue?

Sports Bettor
14 September 2020
Comment from uk.trustpilot.com
Paddy is a good internet gambling site since the late 80s. Always taken care of me. I can't understand these 1 star reviews. And for such low amounts.

Tracy walpole
11 September 2020
Comment from uk.trustpilot.com
I joined paddy power tonight signed up no problems there deposited £10 everything is fine. Headed to the slots account is locked ??? Contacted customer support who assured me everything is fine played my 10er and decided to deposit again all's good been playing for an hour.Wager £10 receive 200 free spins played 122 free spins game account temporarily suspended. I deposited with a debit card my name my address .I HAVE NEVER had to verify by uploading passport. Utility bil and my debit card which I did straight away received a message if takes upto 24hrs for a human to verify until then my account is locked with £46 credit I'm disgusted they have taken money from my bank account without needing to verify who I am .I don't try to withdraw funds I was quite happy playing this is wrong if there was a problem with me opening account why did customer service let me use my account to play and deposit more money on. This is basically theft by deception now I'm contacting Resolver. Ask gamblers to help warn others. I want my money I deposited refunded back into my account asap and I suggest anybody else with issues with PP do the same. Unless people complain to the site Askgamblers who act as a third party gambling commissioner won't be interested how many online gambling sites in the last six months have closed changed the sites name Google casinos that have had their gambling license temporarily suspended and are under investigation

Arr Puu
11 September 2020
Comment from uk.trustpilot.com
Paddy Power will suck you in, make you feel important and then drop you like a brick. They offer free bets, but when you try to get the free bets you are ineligible. Complain to customer service and they just pass it on. Shambolic service. Play the games and you might win first time, second time all your winnings will be taken back. Farce of a company, even there skill one is fixed - rotten corrupt organisation.

Nathan Adam
11 September 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called fixed_albright, the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.

chris chadwick
10 September 2020
Comment from uk.trustpilot.com
Home wreckers the cows biff I hope when I’m dead tonight I pray that paddy power is happy over £75. I begged for help. You money hungry pieces of cows minge I loved my world and I hope you all suffer like my family, paddy power you life wreckers. I hope you all laugh at my death

Niketa Basson
09 September 2020
Comment from uk.trustpilot.com
AVOID !!! CONTACTED PADDY POWER,ONLY TO BE SHOUTED AT & ABUSED BY A MEMBER OF THEIR CUSTOMER SERVICE TEAM.OMG ! THIS HAS MADE ME FEEL SO BAD ! PADDY POWER YOU SHOULD BE ASHAMED OF THIS KIND OF BEHAVIOUR !!! AVOID PLEASE !!!

Ms Abigail Fisher
08 September 2020
Comment from uk.trustpilot.com
Joined recently to play bingo. No problems. So far so good.

CV
07 September 2020
Comment from uk.trustpilot.com
Done a bet on the 3rd September 2020 early Thursday morning for the Andalucia Gof Masters 6 places John Catlin 90/1 €20 e/w, no problem with the placing bet, bet taken at 90/1. John Catlin won, went to collect winnings told by employee that system was showing 80/1. Made 2 phone calls with customer service who advised me that the bet was 80/1 not 90/1. This is what customers have to put up with when we win, 10/1 odds removed from winnings and paddy powers are in the right as they say. So no problem taken the bet at 90/1 but your paid odds at 80/1, no satisfaction from customer service and another illegal act by paddy powers. Not finished with this.

Luke Gale
07 September 2020
Comment from uk.trustpilot.com
Poor Casino Poor rewards Try a real casino with fair payouts and better rewards like Virgin

Sarah Davies
04 September 2020
Comment from uk.trustpilot.com
1* is not low enough! Parroted scripted responses. There is a new customer promotion deposit £10 and receive £40 to play and free spins. I tried to contact them- the messenger/online chat does not work on my phone, so I contacted via Twitter. After explaining that, they STILL directed me to their online chat portal!!! And advised they couldn't deal with my enquiry via Twitter!! Conned out of £10 with the promise of a promotion! Misleading and false advertising!! My advice is stay clear! Terrible company and abysmal customer service!!

Ben White
04 September 2020
Comment from uk.trustpilot.com
Been using paddy power for the past 2 years and Jesus Christ since corona has hit they have made the slot machines even worst. Last 5 sessions I haven’t even gone up, last time I bet with them. If you’re looking for a better place go to 888 they have different games but more likely to win on these. Absolute sh**

JONATHAN L
03 September 2020
Comment from uk.trustpilot.com
Terrible company to deal with if you have a problem with anything. They will tell you that their legal team is bigger then you!!! unbelievable

Ben Wright
02 September 2020
Comment from uk.trustpilot.com
Avoid. Cash outs will be blocked because their servers will not update and suddenly show matches finishing as 'starting soon' completely screwing you. Happens every single time. Have had to contact support over 5 times since joining just to get money back for bets that weren't paid out. Absolute joke of a service.

Jack James
02 September 2020
Comment from uk.trustpilot.com
Ive been with paddy power for a few couple years now and personally i’d they they are one of the best sites, they treat their customers well with the paddypower rewards, also have get promotions on & free spins, the payouts take about 1-2 days, i only play for the slots but their bets sport have good odds too and helpful tips. Just see a lot of people complaining cause they lost a bit of money ‘Gambling’

kevin smith
30 August 2020
Comment from uk.trustpilot.com
Paddypower closed my account for no reason. Kept my money and now my account has been closed i cannot contact them. Complete shower of S**t.

David W
29 August 2020
Comment from uk.trustpilot.com
Paddy Power closed my account for business reasons. Repeated attempts to find out why where met with a brick wall. When I raised concerns about GDPR and my cyber security if someone has erroneously used my account they told me its basically tough. Very poor customer service.

Seán Mustapha Murphy
28 August 2020
Comment from uk.trustpilot.com
the negative reviews are false, i have had more free bets than i have deposited, liars with negative views, gambling addicts who put there money on slots and expect a big return so they can waste it all away then complain, oillocks WE LOVE PADDY

John Nelson Morgan
28 August 2020
Comment from uk.trustpilot.com
650 spins no slot bonuses Ok so you must watch you tubers live streaming bonus hunts on slots well how often do you see them not hitting 1 slot bonus in 650 spins do you . No you dont . And do you . Well i play at different venuse and to be honest i do hit bonuses on slots with in 500 spins . At paddy power you will hit nothing win nothing and have a bad experience here thats why they have 1.4 star rating . My past 6 sessions at paddy power has been a complete rip of . They try and say the ramdom number generatored are totally ramdom but are they . Do you belive in volatility well i believe that paddy power plays with your account lowering the volatility so you can not win . Can i point out to that its illegal. You ment to have a more chance of winning if playing quite a few slots and giving them a fair chance . Thats why we have a thing called rtp. Return to player so if a slot has a 96.4 rtp then the house has a edge of only 3.4 percent that will be its max take from all proffit. It dont mean that you will win big ammounts in fact you could only win say 10 p and 14 p wins over 5 to 10 spins . But over 500 spins per slot then you would except to gain a slot bonus. Still this dont mean you will win big . Now at paddy power they control your account and what you win and loose. In fact i played over 3.000 spins on different slots and did not hit 1 slot featured board games bonus . I contacted them up and all i got was a bunch of fibs . After all how do they know whats going on behind the scenes they are just chat assistants . They dont know how software works as they never studdied it . 3.000 spins and nothing is shameful. I play at other venues and i and always hit a bonus or 2 . My advice is to stay away from paddy power completely as they are a rip of . If paddy power thinks am hiding under this name then your wrong its my user name to . But paddy power never do say anything as we are right all of us in here on trust pilot. We dont have to stand for it . The games are tested by Malta gaming authorities and not the UK gambling authoritys. I live in the UK not Malta and Malta and the UK have different gaming rules as we now are no longer in the EU . Ok on my final point is when and if you do get a bonus on slots and believe me thats not that often then it only pays less than a 100 x your bet

Pengaleng southy
28 August 2020
Comment from uk.trustpilot.com
Don’t play casino or the machines deal or no deal is absolutely dead couldn’t believe how bad anything but the sport bets are the scratch cards all rigged deffo not worth playing anything but sports bets

J
27 August 2020
Comment from uk.trustpilot.com
STAY AWAY FROM THIS SCURGE. RUBBISH PRICES ALWAYS OFFERED COMPARED TO OTHER SITES AND CASH OUT IS BLOCKED WHEN YOU TRY TO CASH OUT. SCAM ARTISTS. SPEND YOUR MONEY ELSEWHERE. THEY TRY BUMP YOU SILLY ON ACCAS THREE WINNERS IN THEY NEVER OFFER YOU ANYTHING DECENT JUST A BUNCH OF SNAKES.

Scott Mackie
24 August 2020
Comment from uk.trustpilot.com
I deposited £20( Deposit more than £10 get a free £10 bet after the first bet wins/loses). Placed a £10 bet, decided whilst I was waiting for the outcome 'fingers crossed' , I will try my luck on the slots and won £120, so thinking il stay on the up. Withdrew the £100 and left myself with the original deposit to play with. The bet finished and I lost but I placed on my £10 free bet and won £12 but as soon as it had finished before I could place another bet/play slots or withdraw the money.. BAM account has been closed due to a buisness reason. Wrote to customer services and was given absolutely nothing but cheek about how "it's been closed and it's managerial level, I cannot question it or get you the answer as to why but you have withdrawn more than you won so have a good day" I asked about my £12 that I had in the account and was told that they "hold the right to close accounts without returning any money above the deposited ammount" So if you plan on losing play with them if you are thinking you can win some money. Do NOT play with them as if your up they will close the account without giving you any winnings as and when it suits them. Absolutely terrible

Diogo
23 August 2020
Comment from uk.trustpilot.com
Paddy power is fuc....king crap.....rude costumer service,not helpful at all after I tried to claimed a few bonus that I saw on MY promotions hub and I proved with screenshot and link and I made sure I was logged in for them to see it was on MY hub and they fuc...king said that is for selected costumer and I wasn’t one of them😖😖 and I asked so why it keeps showing on MY fuc...king hub and they suspended my account with an excuse that I was chasing bonus and I told them to go fu....ck themselves....paddy bullchit that what it is

Jonny.s.
21 August 2020
Comment from uk.trustpilot.com
Honestly...take note here...you will never win on their slots over all...its so rigged and by passes regulations so they can get away with it...be sensible and save your money...YOU'VE BEEN WARNED....if you go ahead then don't say I didnt tell you so...hahaha good luck ....you'll need it....

Lorraine White
19 August 2020
Comment from uk.trustpilot.com
I don't actually bet much,just the odd time for a bit of fun. Twice Paddy Power has locked my account because of activity they believe was not me. Both times it was (all I did was log on using a different device). Almost impossible to get reopened. Apparently as it's been locked twice someone senior has to review. But they locked it for no reason? Use a different company, I will from now on.

Lionel Canning
18 August 2020
Comment from uk.trustpilot.com
I have a issue with a money transaction not in bank account I took a break from paddy Power online betting and rang customer care no response very disappointing considering the money I have gambled expected a lot better from paddy Power
Fabio Costa
02 October 2020
Comment from uk.trustpilot.com
Paddy power isnt the worst. Very helpful staff okay games the payouts are okay not the best but okay.
Paddy power isnt the worst. Very helpful staff okay games the payouts are okay not the best but okay.