WELCOME TO MATCHBOOK Matchbook is a relatively new site and has entered the competitive betting exchange sector. Matchbook is a sports betting exchange peer to peer community, driven by a focus on offering value back to our customers. They actively encourage feedback from both employees and customers to give insight so as to improve and enhance their echange product and online sports betting offer. Their goal according to the website is to provide a best-in-class platform so users can have the ultimate online gaming experience. The key with any betting exchange is trying to take market share from the likes of Betfair and Betdaq. Liquidity (volume of money wagered) is a most critical component for a betting exchange to be successful. Matchbook are working on this by focusing on liquidity, one market and one sport at a time. To do this, they are building critical mass along with the best price offering in the exchange industry. Only time will tell if they can achive this goal. The site itself is very easy to navigate and you can find and bet on markets very easily. The site also has a great help section for punters who are not savvy with the way exchange betting works. Deposit & Withdrawals The deposit options at Matchbook include standard VISA and Mastercard debit and credit cards as well as paysafecard. You can also use your Neteller and Skrill accounts to deposit and withdraw funds. On our site you will also find information about Matchbook bonus and Matchbook mobile app. Customer Service Live Chat: Available Email: support@matchbook.com Phone: United Kingdom (+44) 203 642 6867 Republic of Ireland (+353) 21 242 8626 License Information You can check out the Matchbook gambling license here.

Odds format & betting margin

Matchbook offer the decimal odds format which is common with other betting exchanges like Betdaq and Betfair. Betting limits The maximum winnings payable to any Player on Matchbook is unlimited. As a peer to peer betting site there is no limit on winnings as this is based on how much money is available on a single market. Types of bets Matchbook provide all the standard types of exchange bets such as single back and lay bets as well as many football spread bet types that are offered as exchange type bets. Sport coverage Matchbook currently have eighteen different sports that you can place a bet on. In-play experience The Matchbook live offer includes in-play betting on all of its exchange markets. You will find good liquidity in all of their football markets. Live streaming Matchbook does stream some football and horse racing events live online.

How easy to the eye is the Matchbook website?

We did a review of the Matchbook site around six months ago but now going back we see a massively improved site with navigation being put at a very high level. The look and feel of the site is very modern but the focus is all about the bookmakers best odds and betting section.....more in a second. The colour scheme uses a dark bakground with clear white text and some other red and blue elements to point out imprtant sections or links. With matchbook being an exchange they are competing with the likes of Betfair and Betdaq, as well as the company SMARKETS. They have a traditional left side sports menu in look and feel but not in functionality. If I am looking at horse racing and i click on that sport in the left menu then it opens up my options, I just choose my option and then all events are populated in the main betting section. This is made very clear and I can scroll just this section while the rest of the site stays fixed. This is the first site we have seen that uses this type of layout and it works so well. A really well thought out process. To add to this, the new layout is much faster to load up which is important for people betting on the go with a mobile device. If your looking for additional content then just scroll down to the bottom of the site where you will find their "Getting Started" section. This is not just for beginners and has some excellent exchange betting strategies for the advanced punter as well.

Does Matchbook offer competitive odds or the best odds in a certain sport?

Being a betting exchange, Matchbook does not provide odds as such. Betting exchange odds work solely on the basis of liquidity in each market. An exchange is person to person betting, so if demand is there then prices and odds will be competitive. matchbook are doing anumber of things to bring more punters to their site and increase the liquidity (therefore the odds) for all players.

How good is the market coverage and selection of bets on Matchbook?

Matchbook have a very narrow focus when it comes to main sports and they focus on just a handful of major sports including horse racing, football, golf, tennis and basketball. Some punters may see this as a negative but by doing this they are creating more liquidity for all players on these major sports. The plus point is that they cover a very large number of events in each sport as well as having a large number of markets on each event.

How good is In Play betting on Matchbook?

Being an exchange, In-play is their primary market as odds and offers are constantly changing. The one major difference with Matchbook against other exchanges is that the tick size is in one thousandths rather than one hundredths as on other betting exchanges. This is more important for punters backing at shorter odds or for those that are doing arbitrage betting where every odds advantage can make a big difference. We talked about the interface alittler earlier and it is the simplicity and ease of use that makes this so user freindly. With a lot of exchanges, the back and lay odds are only shown at three levels deep, whereas on Matchbook you can view these at six levels deep

What selection of bonuses and re-occuring promotions does Matchbook have?

£15 Welcome Offer - Money Back as Cash if your First Bet Loses. Use Bonus Code: RISKFREE This offer will appeal to all Sports Bettors and gives new users the chance to enjoy the benefits of the Matchbook Betting Exchange risk-free. This offer sits above Exchange competitors as a welcome offer, giving users more when they join Matchbook. Significant T’s and C’s: - Users must Enter Bonus Code ‘RISKFREE’ during registration to avail of the offer: - User must deposit a minimum of £25; - Minimum Odds of 1.8 for First bet to qualify; - Loss on first bet matched up to £15 (Or currency equivalent $15/€15); - Users cannot back and lay same selection on first bet; - Only open to users who deposit via debit or credit card; - New Customers Only. 18+. Be Gamble Aware.

How easy is it to deposit and withdraw funds with an Matchbook account?

It is very straightforward to deposit and with draw funds with Matchbook. They provide payment options with the major card and e-wallet providers which include: VISA, Mastercard, Neteller, Skrill and also pre paid through paysafecard.

How friendly and fast is the Matchbook customer service and live chat service?

Very good customer service and quick response to our question about promotions.

Can you trust Matchbook?

Matchbook is licensed through the UK Gambling Commission and is run by Triplebet Limited, Principal address Inchalla Le Val GY9 3UL Reference 39504

What is a ‘back’ bet?

To ‘back’ a selection in a market is to place a bet for something to happen. This is like a bet that you would place with a traditional bookie. For example, 'backing’ Barcelona is placing a bet for them to win their match or their league.

Why is there a delay when I place bets on a live betting market?

The time delay on live betting markets on Matchbook ranges from 1-10 seconds. This delay is in place to protect customers who are betting in the market and allows customers to cancel their unmatched orders if there is a change in the market conditions.

What does 'Market Exposure' mean?

Your market exposure at any given time is the amount of money set aside from your balance to cover your current matched and unmatched bets. Your free funds is the amount you currently have available to bet and is calculated by subtracting your current exposure from your balance.

What races are offered live on Matchbook?

Matchbook offers UK racing in-running. In-running Irish and International racing is planned for release in the near future.

What kind of reporting is available for Matchbook Horse Racing?

A full suite of reports is available providing information on current bets, settled bets and transactions relating to Matchbook Horse Racing. Functionality is very similar to the general sport reporting currently available on Matchbook.

How do odds rounding work?

When you enter a price which does not match our horse racing odds ladder the price is rounded to the next supported value. This rounding is always to your benefit as the price will be rounded up if it's a back bet and down if it's a lay bet.

How much commission will I be charged?

Matchbook has two different commission rates, depending on whether you accept another users offer, or whether they accept your offer. If you accept an existing offer in a market the standard commission rate will be 1.5%. If you post an offer, which another user then matches, the standard rate of commission will be 0.75%.

Matchbook provides a betting exchange platform that allows customers to match bets against each other, rather than against the house as would happen if you were betting with a traditional bookie. This results in better odds for you, and for this service we charge a small commission on every matched bet.

What are the recommended technical requirements for using Matchbook?

Matchbook is currently compatible on all browsers, across all operating systems. If you are having any problems accessing or using the site, please contact them at info@matchbook.com.

How do I fund my account?

Simply login to your Matchbook account and click “deposit” at the top right of our website where you will redirected to our Cashier and offered various deposit options.

Matchbook Player Reviews & Ratings

Matchbook PLAYER REVIEWS(1352)

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Mike

29 January 2023

Comment from uk.trustpilot.com

5 / 5

I contacted MB customer support at 22:30 in the evening - good they are around. The support was professional / helpful and very patient. Thanks

I contacted MB customer support at 22:30 in the evening – good they are around. The support was professional / helpful and very patient. Thanks

Website URL	matchbook.com
Founded	2011
Platforms
Products	Exchange, Casino and Live Casino

Customer Service Hours	8am - 1am
Telephone Number	+44 0203 642 6867
Email	support@matchbook.com
Live Chat	Available
Address	Triplebet Limited Inchalla Le Val Alderney, GY9 3UL

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Matchbook PLAYER REVIEWS(1352)

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