Ladbrokes Review

LADBROKES REFUSES TO RETURN MY MONEY – THEY HAVE STOOPED TO STEALING CUSTOMERS’ FUNDS. THEY NEED TO BE REPORTED TO THE POLICE THIS IS FRAUD AND THEFT. I HAVE £50 POUNDS IN MY ACCOUNT – AND THEY REFUSE TO LET ME WITHDRAW MY MONEY. I SHALL REPORT THIS TO EVERY MEDIA OUTLET AND LET THE PUBLIC KNOW ABOUT THIS DISGRACEFUL — AND ILLEGAL – ACT. DO NOT BET WITH LADBROKES – THEY’LL STEAL YOUR MONEH.

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On Telegraph UK Casino offers, they advertise 100 free spins valued at 10p with no wagering requirements and the £50 welcome offer on top. However, when I clicked, it didn’t activate. What I saw was the general £50 welcome offer with wagering rules. Although I have explained I wanted to upload my web history for her to see where I visited Ladbrokes from, the agent wrote this nonsense copy-pasted message and left no choice but to terminate my account:”As I’ve mentioned earlier, we are aware that some links to this Promotion may be posted on other sites or through forums or the information that the potential customer received may have been forwarded on to other persons who didn’t receive the genuine offer from us. If we determine, acting reasonably, that you did NOT receive this particular promotion as an intended exclusive targeted recipient, we will not honor this promotion.”

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Dont recommend!! This is the worst betting company I have come across. They are so quick to take your deposit money off you then when you win something they hold onto your money and ask for all the proof in the world before they even consider handing it over.

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This company as no clue how to run an online site. Every time you go on their free games low and behold, they don’t work. Well done Ladbrokes keep up the good work (NOT)

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Well what a joke of a site Ladbrokes is and to think that it was once held in high esteem. I have now been banned by the feelings police because I joked that I was losing so much money on Roulette that I would have to sell the wife. My account has now been limited to a minimal amount per month and I am also banned. My advice is to take the welcome bonus on offer (that’s if you don’t have withdrawal issues) then leave.Username: Toffee11235

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I withdraw r transaction equaking just under 70 pound 4 days later they still aint paid. Ive rang then ive emailed which they didnt reply to on rwo occassions and they said it had been processed. It hasnt been processed as not in my bank. I rang the bank up and the faukt is not on there part. I have the id numbers and the bank statments and everytime call them to sort it out they fob me off. I want to make a formal conplaint and get my money but i can only get in touch wuth advisors noone else

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I used a free £1 bet and won 90p taking my balance to £4.90. Ladbrokes blocked my account and harassed me with emails and calls to discuss ‘responsible gambling’ and do a ‘wellness check’ to see if I can ‘afford my level of betting’ (never more than £1 each way, once every few months). They refused to discuss this via live chat so I have to wait for a call tomorrow for them to decide if I can have my £4.90 back. I am in no doubt that my lack of spending is the issue, and suspect this is a sales call as putting the phone down without leaving a message is not suitable behaviour for a ‘welfare check’. This feels like a scam call. Betting companies such as Ladbrokes only really want gambling addicts as customers, so I will close my account if I am allowed, with or without my £4.90!

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Thank you for the great work from Gerald, helping me with my questions and willing to guide me step by step, to figure out something. You have a great team member don’t let him go lol. Thank you again Gerald

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If I couldOf put a zero star I would absolute disgrace of a site also run by GALA may I add , kept suspending my bets and not updating football scores when the teams I backed were winning also customer service is SHI@£!!!

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What a load of rubbish their site is when you cannot deposit place bets or use your bonuses, getting message betting service unavailable

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I gamble responsibly. Very occasionally put on a bit of money here and there. Sometimes strike lucky and win in the 10s.Ladbrokes decided to block access to my account and refuse a withdrawal request of £90, because obviously I’m a threat to their profits with such huge winnings!

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Won’t let me withdraw my money just keeps reversing the withdrawal then blaming my bank. Funnily enough it lets me gamble with the money though. Joke

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been using ladbrokes for 2years or so with lock down cant fault really web site can be slow but apart from that fine

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complete joke site where they use bots and never an answer. just spending so fat 1 hour on the chat and 30 mins on the phone for no answer as yet… keep away from this site it is a sham,,, they never answer phones or reply to the chat

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Not been with this site long but its just problem after problem. Freebies and promotions are poor, my 123 predictions suddenly disappeared! Thought the name ladbrokes would mean something but alas I was wrong

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Awful. You have to try and chase your winnings but there is no phone number to call. Only FAQ and chat that don’t work! Bet365 is 100% Better ??

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Outright lied lifetime banned with ladbrokes stating due to their safer gambling policy!! This was after I complained about them restricting my account to 100 pound a month. As they had no basis I had ladbrokes for years some months i don’t use oher I do but very lightly this month was an exception and the reason being this my stating cost was normal nothing special and certainly not to high at all overall I was up around 3.5k I used those winning on and off to enjoy bets and activities I was using the money I won to continue playing and win this was then when ladbrokes decides to twist it to safer gambling suggesting I have a gambling prob which they clarify is lie by giving me a life time ban. It is outrageous they accused me of having gambling problems and using these lies with out any evidence apart from me winning and taking over 7.5 k of them within the month its shameful how they act and how they lie they could have been upfront and been honest that due to me winning large amounts they are banning me from using their service. They won’t do this though as who would want to use ladbrokes knowing you can only use there platform to loose as if u win u get a lifetime ban…… Well good job I managed to screenshot my history all my deposits and also this month with my winnings and share it in as many places possible as no company even ladbrokes have no rights to say I have an addiction without clear and supporting facts or evidence all while on short my messages will be clear use ladbrokes to loose once u win u will enjoy your life time ban and being accused without basis or facts pure shameful and disrespect to customers .

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Avoid tem! Been using for years. Used to do OK now constantly lose. Not having problems any where but this so called casino. Dont waste your money!

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Genuinely wish I had checked their reviews here before becoming a customer. They sent me a sign up bonus offer that they not only failed to deliver on, but then basically called me a liar by saying they had no record of sending me any such offer. Despite the message being sent to my account mailbox o n THEIR server… now other than telling me someone will get back to me within 24 hours for the last 10 day, there has been 0 updates. Absolutely disgusted that they are allowed to get away with scamming people like this.

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10k spins no bonus on bonanza what have you done have you tampered with it you horrible cheating cNUTS it’s ok cos i know my accounts been tampered with i’m compiling all this evidence and i will bring you down if it’s the last thing i so vile cheating scum whatever they’ve done on there servers they’ve made bonuses not drop i’m not saying all customers but my experience is my accounts been tampered with imean 10k spins without a bonus on bonanza over a periodof 3 months how is that random ornormal? book of dead again no bonuses over 3 months. extra juicy megaways again months no bonus, this is criminal and i’m gonna get my day with you lot incourt

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They sucked my 2800 pound no return and bLocked me.without any reason. No return only taking money live casino are very bad here . I’m Sport.betting cash out policy is worst .. William hill best in all.aspects .. Shame on Ladbrokes who blocked my account but thanks atleast no more loss. A person loses thousands pound they give bonus 10 p 5p ete shame

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Women’s Euro Soccer: England 1 – 0 Germany – but not on Ladbrokes who failed to pay out and failed to answer my email. My advice: find another bookie

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ladbrokes just robbed me out of £10000 …ladbrokes just robbed me out of £10000 please dont play on there site Ladbrokes owner Entain to pay £17m for breaching rules why stealing money off us all wont able pay others outA gambling giant has been ordered to pay a record £17m after it failed to put proper checks in place to support struggling customers.Entain, the firm behind Ladbrokes and Coral, was accused of “completely unacceptable” failures by the Gambling Commission.The company could lose its licence to operate in the UK if it breaches any more rules.Entain said it had since brought in safer gambling measures.The Gambling Commission, a government agency that supervises gambling laws, investigated the company and found a series of “completely unacceptable failures”.It said it had been slow to help customers who were struggling with gambling debt.One online customer who gambled for extended periods overnight was able to deposit more than £230,000 in their account over eighteen months, but was only contacted once in an online chat.Another, who was known to live in social housing, was allowed to deposit £186,000 in six months without sufficient checks.Some customers could also create accounts with other sites in the company, even if they had racked up debt elsewhere.One online customer who was blocked from using Coral because they had spent £60,000 in 12 months and failed to provide source of funds was immediately able to open an account with Ladbrokes and deposit £30,000 in a single day.Entain also allowed online customers to deposit large amounts without carrying out sufficient source of funds checks.One consumer was allowed to deposit £742,000 in 14 months but was not flagged for potentially laundering money.Ladbrokes owner repays some furlough after outcryNHS stops taking gambling funds to treat addiction’Winning £127,000 was the worst day of my life’Chief executive of the Gambling Commission Andrew Rhodes said: “Our investigation revealed serious failures that have resulted in the largest enforcement outcome to date.”Mr Rhodes said it was the second time the operator had “fallen foul of the rules”.”They should be aware that we will be monitoring them very carefully and further serious breaches will make the removal of their licence to operate a very real possibility. We expect better and consumers deserve better.”In a statement, Entain said it had agreed to the settlement “to bring the matter to a close” and “avoid further costly and protracted legal proceedings”.It added the issues raised related “to the period between December 2019 and October 2020, which predates the many changes in the area of safer gambling and anti-money laundering that Entain has introduced”.

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Ladbrokes has really gone down. It was a favourite for me at one time and used to get some decent wins but it’s hard to even get a bonus hit on a slot now. Yesterday put on £50 on a slot. Not one free spin bonus came in so my gameplay was not fun at all. I might as well have just handed my money to them. The same game I played on another site and put the same money on £50 and had 6 free spin bonuses and won and withdrew in total £415 so made profit of £365. That’s the difference. I would stay clear of this site as your money just goes down the drain and you get nothing out of it. It was good at one time. If you do ever get to withdraw they are quick. Same day no problems.

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I had my account closed after 5 years as they said I had multiple accounts , it turns out the other account was opened 20 years ago which I thought had been closed. I had money in the account which they did not want to give back . The 3 guys I spoke too after being passed from one to the other never had a brain sell between them . after using Ladbrokes for 55 years you wont ever see another penny of mine again, You spoke like your the only bookie in town .Brain dead staff.

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Just been in ladbrokes in thornaby Middlesbrough. Lost a £1000 on big catch not one feature during this time. What a scam. And online not won in 5 months. Lost £2500 there. How they can get away by ripping people off is beyond. Me. The gaming commission should be investigating them. Over there rigged games.

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demanding my private information in order to get my own money back- this was not required when i set up the account so they have moved the goalposts and will steal my money unless i comply

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After just reading the review below mine on the blackjack I’m so angry as its so true. This is the most rigged game I’ve ever played. HOW IS THIS LEGAL!!!!!!!! I was actually guessing what cards the “AI” had and I was right 90% of the time, this is logically improbable. I played around 40 hands and the computer won around 35 games…. I’ve been playing my whole life, the cards being dealt aren’t statistically likely whatsoever!

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Placed a bet and won tried to withdraw the money and had to go through sending them loads of information which is above and beyond the means of what someone should have to go through just to withdraw your winnings, there just like all the rest of the SCAMMERS they state they can refuse to give you the money owed to you and restrict your account HOW IS THIS LEGAL!!!

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Just got a email telling to take my money out the account to avoid any fees went to log on had to change my password went to log back on then with the new password only to find a Ladbrokes are very close my account and taking my money this is our underhanded trip that I do to a lot of people in order to claw money of people for no reason this is one of the worst betting sites you can ever go on and I advise anybody to stay away from Ladbrokes, my user name is DAA1679 if any one at Ladbrokes would like to respond back to me???!!!

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How can be winners same name on free bingo ?? Strandge. I played 3 weeks and not even one penny.Always stops when 4 numbers left .Dodgy to me ….

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Last game for me tonight.. been with these a long time but it’s wearing thin for me now.

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STREAMING AND CUSTOMER SERVICE IS CRAP THE WORST BOOKMAKERS ONLINE ADVICE KEEP A WAY AND USE A MORE RELIABLE ONE.

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I PUT A BET ON KINGSWAY LONDON.THE BETS ONE,I AM STILL WAITING FOR IT TO GO INTO MY BANK ACCOUNT.WAS A SATARDAY ORR SUNDAY.TODAY WEDNESDAY 20TH JULY.STILL NOT IN.

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Omg I’ve just deposited £20 so I played eye of Horus at 10p a spin the first 100 spins not a single win none!! The second 100 spins I win 38p in total this is absolutely disgusting and is not fair play also the crappy 20p wins in the bonus round it’s a joke I don’t normally swear but you lot and nothing but thieving scum b*******

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Terrible, slots all glitch, them jackpot games terrible, I have screen recorded all the games that glitch I’m -1000 what a joke, nothing paysout, when you do get the extra bonus spins pays pennies, will be putting all the games that glitch online unless I get all my money back Ladbrokes your a joke, company set up to rob punters.

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Very sleaked operators. Call centres based in India, it would appear that they deliberately select people with poor English so complaints are an absolute nightmare, it just wears you down. Having dealt with the complaints procedure over many months and got nowhere I suspect this is not an accident, but design. I believe all the reports from customers claiming their games are rigged, there random number generator seems to favour them. Particularly in terms of the free prizes wheel the statistical likeliness of hitting no win every day for 10 days in a row appears high. Perhaps they need to be more honest on the likelihood of it landing on one option or another. There are also serious issues with some of the online slots that they blame upon their operators and take no responsibility for.

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Banned for winning too much in my opinion Used poor excuses like I had multiple accounts.In the past I may have opened under a different email I don’t remember to be honest.But yet I was fully able to still play and get paid for a few years until I started to win allot.I lifted my cool of period via gamstop after 24 hours I was able to access my account.Only to find they had internally locked off my ability to deposit.Spoke to live chat was asked to provide evidence of my gamstop status.So I sent them a screen shot of my status.They must have already received from gamstop as my account was locked during my self exclusion period then the block was lifted.Log in this morning and my account was closed.Jokers like to take your money but soon as you start getting lucky they block you.Avoid any of the Ladbroke Franchises nothing but crooks

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I been paying Wonderland live casino from Latvia and in the screen just before the woman spin but bet was confirmed appeared the number that was going to be, it is all fix, just be aware. I have screenshot of it I will make a complaint, I hope to get my money back, it’s not a random roulette.

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How can I place a 5bet on a horse that doesn’t run and ladbrokes won’t refund me. Theft. I won’t bet there again

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I just been trying to play monopoly casino again i thought i had money on number 5 it never register the bet instead put all the money on 4 win spins this is not a one off situation this happen all the time on this corrupt game number 5 cam,e up was expecting a profit its sometimes tells you after wards you not had a bet when you clearly put stake on numbers who else is having this problem the only thing works on there is the out of control voice from the woman spinning the wheel right con advise against playing these games all come from latvia

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Sent £140 over the weekend and won about £12 over a 38 hour period complete scammed site no wins big enough to keep me interested 16p 05p 18p wdf like it’s a rubish site

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Ladbrokes massive TV advert lures punters in with promises of free Instant spin daily prizes, don’t be fouled by this con. The Instant spin wheel has 6 sections, 5 prizes and one No Win and in the last 7 days I have hit the No Win section 5 times the odds of hitting that same section 5/7 must be astronomical, the other two days I’ve hit one free spin on a game and one bingo ticket and guess what, yip I’ve won nothing with either of these two.Update, today again I hit the ‘No Win’ section of the wheel that’s 6 out of 8 days including the last 5 days in a row, strange I’ve never hit the £100 section even once in playing for over 6 months everyday.Update, last 10 days, 3 x No Win, 6 x various free spins on different games total winning from 6 days of free spins = nil, 1 day one free bingo ticket and yes you guessed no win. I’ve now reported Ladbrokes to trading standards over their TV advert.

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Worst online gaming site ever. I have played most of the online gaming sites and have to say that Ladbrokes is by far the worst. Few if any payouts on the slots, features non existant and custermer service terrible. Total Rip Off. take my advice if you are going to play online slots, DON’T USE LADBROKES

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If i could give it no stars i would, theres so much wrong with this place, between the unhealthy work environment which includes rats in the ceiling and leaks everywhere to customers verbally and physically abusing staff while the managers do nothing about it, staff safety is at the very bottom as priority for this company it actually just does not exist, theres absolutely 0 incentives whatsoever for customer service managers while the line managers and above all have bonuses. Theres 0 work-life balance, even when you try to come up with certain changes that would improve that they just feed you made up rules they made up, but when it suits them as a company they dont hesitate to smash those same rules to a million pieces. I wish i had the money to sue them but it just shows that no matter what moneys gets you everything even modern day slavery! Never get close to this place if you value your soul even a little!

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Hi after all the negative comments on here I would just like to say that I have just been into a store on Belmont Road bolton and was served by an amazing young man named John. Have never been in a betting shop on my whole life but my husband just had an operation and asked me to pop in for his weekly bets as this is not somthing I wanted to do I was really nervous. As soon as I walked in he welcomed me and asked how could he help as I looked lost ha ha he was amazing was with me for 20 minutes one to one and helped me through everything I needed I even had a game of bingo while I was there after he showed me how simple it was. He really was amazing and would love ladbrokes to contact him to tell him keep up the good work. Thank you Mrs hendley

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**** Do not use this site for playing slots, ridiculously one sided, payout percentages are virtually nil, i don’t expect to win constantly, but this doesn’t even offer entertainment value, you just lose and lose again!!

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Brilliant can’t fault them in anyway. Great promos, the app is easy to navigate. No hidden T&Cs like some. Ladbrokes my now go to betting company.

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Fairest site out there in my opinion. Great range of slot games. Withdrawal times usually a couple hours. Definitely not the worst but could be better!

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Ladbrokes have just taken £900 from my account leaving me severely overdrawn. Apparently I made the deposit over 3 weeks ago but it’s only just leaving my bank now. No pending transactions, no issues before and just randomly deduct me £900. Customer service were useless on chat, Saying there is an issue with lots customers affected. Lack of empathy and basically told to wait for an email when they resolve this issue. It doesn’t help me get my £900 back and they couldn’t wait to get off the chat. I’ve got screenshots and will be reporting them.

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