Bet365 Review

Hi, We are being taken for absolute fools playing slots with these companies. Bet 365 need to get a grip. The slot games in their Casino are absolute rubbish and it has been the same old same old games in there for some time namely Age of Gods, Epic Ape etc. They need to get new games in there. I play other Casino's which have more new games to offer. They also need to upgrade the topping up of your account whilst playing slots. If I top up my balance in the Casino slots I do not have to refresh the balance and can continue playing the game with no interruption. Outside the Casino you need to refresh the page before you can carry on playing this shouldn't be as my other Casinos don't do this, so sort this mess out Bet 365. We are being taken for mugs . Why does it take between £20 – £30 before free spins activate and when they do you hardly ever get your money back this is a total rip off. Another way we are being fobbed off is the amount you now get for a win used to be around 5pence now in some cases it is 2p for say a 20p bet. The reels are now more, instead of 15 it is now 20-30 sometimes more. It is no wonder their Managing Directors can sit on their backsides and rake in millions. Been a customer for a long time but I have had enough of being ripped off and standing no chance of winning my money back.

Reply

Owned by UK. When you win money takes over a week or more to collect.

Sportsbet / TAB … within a hour

Reply

I have had a shocking experience with bet365 . I joined a few years ago then I could not log into my account yesterday . I contacted customer service and was told my account is closed due to a trading decision and I am no longer allowed to bet with bet365 . I’ve been a loyal customer for many years . I’ve also had many issues in the last few months , bets dissapearing from my bets , cash out freezing , bets not settled properly . And just get told by the customer service read the terms and conditions . It’s not been a good experience with this betting company

Reply

They offer bet credits to join, but you can't ever withdraw this for any money, therefore, what's the point on having them???

Reply

It’s safe and secure company for gambling it’s has a big security if you win you can withdraw your money so easy I’m member at this company for 9 years I never had a problem if I need to fix anything I always found a days supporting for help Bet365 it’s fully safe just try to win and your money been by fast withdrawal

Reply

My god after so long I decided to check the reviews again. Seems bet365 hasn’t learned.

I have a group of friends finally pandemic is more free time socializing and I met my friend at the bar which he had some friends there

I’m still huge on sports but only bet proline cause of what bet365 did to me in the past.

So we were talking about betting and they were talking about bet365 bowlshit and all the issues that come with it.

I’m not gonna explain what bet365 did to me again cause it brings back the worst memories and reading there reviews make me proud cause they truly deserve all these negative comments and I heard there legalizing sports betting in Canada so bet365 should lose lots of customers

I can’t wait till they lose millions of customers. Bet365 deserves to be bankrupt and May god bring justice for there injustice.

Before I left bet365 for good I was with them for like almost 20 years and never cashed out once nor won once

I can go in to details but I’m actually sick and tired of hearing myself say it. Just know every part of there site is fraud.

There customer service is a joke but even worse there management and supervisors are an embarrassment

They’ll never admit when there wrong and they don’t respect there customers. I will admit there sports page is the best as far as easy to learn and place bets but what good is it when your getting scammed on everything u choose to bet

Please be careful there’s a reason there reviews are the worst in history. I’ve learned thru bet365 that people who have lots of money become greedy and ms billionaire Coates is greedy.

She got lucky being blessed and in return decided to scam her loyal customers. Bet365 will never change. I know I’ve been on there on and off for almost 20 years

Read the reviews before signing in to a new sight. Take care everyone and good luck regardless what your decision is but don’t bet with this site you’ll never win nor get what’s yours

Reply

I've been betting on this app for the past 2 months.

I've made over 30k. Was banned (restricted) for NO REASON

I contacted them to inquire why they restricted me. I was told "You are not a profitable client"

I guess that means they only accept people who lose and anyone who wins will get kicked out.

Which means you have ZERO chance.

Screw this app and I hope more people will continue to expose this company for it's fraudulent treatment of its users.

Reply

If you win, you will never be able to withdraw your money, they design it to make it impossible to withdraw it. I have winnings sitting in there for over a year.

Reply

@Kevin – As you made an £10 each-way bet (£5 to win/£5 to place) you would've only got paid out on the place part hence the £14 I presume (it looks as though the £56 was the total return if you selection actual won the event rather than placed).

Reply

Hi, just wanted to vent. I placed a bet on the tour de france 2021 at the start of the tour for carapaz to place. The returns would be £ 56 on my each way bet of £5 ( £10 total). This return showed all the time until it was time to pay out. The returns suddenly dropped to £14….. i contacted the chat and was advised the returns were correct. Feels like a scam to me.

Reply

Absolute worst. They closed my account abruptly and refused to let me withdraw by my normal withdrawal method. So much for trusted betting site. Awful experience. Rather go for something like pinnacle.

Reply

Well bet365 is of no doubt one of the best betting companies in the world with hundred percent transparency. I have covered a good amount of winning with my bet365 gaming portfolio, but all this was not achieved by my own doings, it was achieved with the help of a tipster who found on Instagram by name PETER_BUGY also who I believe have access to fixed matches,I have record a good huge amount with his winnings on my bet365. Thanks to bet365

Reply

I have been on this site for 8 years not once have I had a problem as long as your credentials are complete and correct it has the best security to protect your identity and they do the same thing for there own security and there is a phone number you can call if you do have a problem like for instance if you happen to get a new bank card number you have to speak to someone to update your bank info before you can withdraw this happened to me and took 5 minutes to fix. Thanks and I hope this helps.

Reply

3 weeks of trying to get my account reactivated after a self exclusion and keep getting lied to and fobbed off by customer service,had enough now, just seems they took my money and binned me.Please don't sign up with bet365 they treat you like ****

Reply

The reviews speak for themselves
Awfully company no customer service harassed me with messages then rang me at work Closed account ASAP and went to another provider BUYER
BEWARE

Reply

Stay away from this guys deposited via PayPal all fine but when try to withdraw they saying it’s not under your name so why you took money then should have returned straightaway they are thieves take you money and don’t give back CUSTOMER SERVICE IS WORST

Reply

Great odds for sports betting, but they will take away the cash out that they offer if it's in their best interest. One step away from highway robbery. Their customer service if you call is absoloutely excellent. Their automated customer service is just an outsourced department that copy and pastes their terms and conditions whenever you raise questions.

Overall it's a great site for sports betting and would be a 4.5-5 star if there wasn't so much lying and changing of what their site offers from day to day while you're betting.

Reply

After the day i registered i've placed 30 euro on my account. I've placed 5 bets and withdraw 63 euros.
1 hour after the withdraw i have tried to login and it says your account has been closed. Monkey company stay away !!!!! They didnt even tell my why they've banned me

Reply

Can not access the site or customer service. What a rip, every second day there is a problem with there site.

Reply

Contacted them in the live chat and they acknowledge the system error but couldn't help at all. Then requested to speak to someone of a higher authority. Even that person only said "We are sorry, we apologize…..but nothing can be done." What the hell is this. Bet365 should be a website with Live stream on the bets. If there was an error with the system, and they acknowledge the problem, then they should be accountable for it. If there was -20 stars, i would have given them that. Bet365 dont even worth zero stars.

Reply

I wanted to experience online football betting and opened an account with bet365 and deposited £400 with an offer to match £100.
Firstly, Winning or loosing on penalties is NOT considered a win or loose and I lost out to nearly £600 in winnings
Secondly, They never gave the £100 joining credits as promised

I am much more confident in high street betting shops than online betting after this experience.

I would say stay away from this company as they didn't keep up with their promises. I have full documented evidence of every step so TrustPilot don't remove this review if they send you a legal notice. I can share screenshots of all my interactions with them.

Reply

Bet365 is very Reliable!
Bet365 is very reliable and I have made several wins with them, each time I win, am always being paid out so fast, within the past 2 weeks, I have won over 250,000 dollars and I have been paid out efficiently, all thanks to a guy I met on Instagram with username ALEXDURKI_ who gives me this real betting tips on the agreement that I pay him after win! You can message him and try him out as well!

Reply

This is the least user friendly and transparent app I have ever used.

They don’t tell you the ins and outs of their bets, and then they don’t pay out.

I bet on Italy winning over England in the Euros on ‘Overall results’ and they wouldn’t pay out, saying ‘penalties don’t count as overall results’. Common sense says otherwise, since you don’t give a description for your bets.

Either way, I’ll never spend money with them again – and you shouldn’t either, they will just cheat any way they can to keep your money.

Reply

Misleading bets you bet for someone to win a game and if the game is won on won on penaltys you don't get anything. Cheap way to get out if paying bets

Reply

Great user friendly app. Used for years. Treat you well unless you start really winning. It’s not a straight up fair bet with these guys. They are judge and jury on any disputes.
Feel cheated and customer service is terrible. Off the bet fair I think as the name sounds appealing

Reply

If you win, they restrict and ban you. They only want losing accounts. They have an algorithm that denotes all accounts as a keep or bin. It's not a fair playing field by doing this as gambling in itself is a risk and nothing is a given. But jez, what an absolute joke of a company.

Reply

I have beer on this site for 4 weeks…. There are CRAP.
Keep you cash 💵 in the bank

Reply

The least user friendly and transparent site/app I have ever used.

Reply

I placed some bet for euro 2020. It closed my account straight after without any notice. I only found out when tried to login on it and the stupid system keep telling me the details aren't. i went to their customer service, then they told my account has been closed because the trade team is no longer willing to accept my business. This is so interesting. They said they don't want my business, they took my money and closed my account, and that's what they said they don't want my money. THIS RUBBISH COMPANY IS A "FABULOUS" FRAUD.

Reply

Just closed my account with BET 365 on severl occasions they have taken back money from my account due to their errors. Today was the last straw they paid me on a race which had 4places then decided to change to 3 places no explanation and take back the money from my account .If i were you stay away from this site and fine somebody else who wont change the rules on the day

Reply

Yes it has been infuriating lately with the so called system errors leaving everyone without a cashout option or even the ability to see their bets, but things seem to be back up and running again so hopefully was just a temporary blip.
Overall I can't fault bet365, can't recall a negative experience I've had with them. The free bets they have given for England games (and the Italy v Spain game) during the euros is a fantastic gesture, all without having to spend a penny. No other sites have had similar offers that I'm aware of.
I love the vast array of markets on offer on football games- free kicks, throw ins, team offsides etc, that many other bookmakers do not feature. However, it would be nice to see them expand the player shot on target market to feature players other than just the strikers, and also perhaps to be able to choose a player to score a header, have headed shots on target etc.
The only other sport I bet on regularly is horse racing, and 365 always have best odds guaranteed on virtually every single race, and the each way extra feature is fantastic, paying up to 10 places on bigger races.
Bet365 are the biggest and best around in my opinion, despite the odd technical problem, and will always be my go site for sports betting.

Reply

Absolutely awful company havent been able to see my euro bets and no cash out stay well clear that how denise coates get her big wages by ripping us off

Reply

Worst betting app, wont let you even view your bets once they go active. Dont give them a penny.

Reply

Don't go near the slots. They got that on lock down. $600 not a thing over $7 reward no features.

Reply

Recently I've been betting on the Euros. I should if had a £20 return on England winning a few days ago. I also used a free £5 on England winning seperatly. I've logged on to my account today and my account balance shows £0.00. Doesnt make sence!!

Reply

Why isn't there a no stars option
Absolutely appalling – my bets and cash out options all conveniently disappearing through the Euro's…very unsatisfactory response from them… a customer lost for them now…never use again

Reply

Terrible casino!! That’s it! Terrible

Reply

I made a deposit using apple pay, tried to withdraw back to apple pay and wouldn't let me. Being forced to withdraw to their mastercard which I don't want.

Reply

I made a bit on England to win 2-1 extra the game finished on 2-1 England won at extra time £20 bit I put on for a return of £580. Am not getting my pay out due to an own goal lol is acceptable for the game to won with and own but not acceptable to pay out I think that in wrong a goal is a goal. I should get my money.

Reply

Bets aside. Usability wise, this needs a lot of work. Really poor UX design.

Reply

Just be aware these companies know how to scam you legitimately.
The government is to blame as they make loads of profit…..gamble responsibly

Reply

Everyone knows that bets are based on the 90mins, anyone not knowing this should get back to doing their dishes or take the hoover for a walk

Reply

I tried to withdraw my winnings after a ticket and they blocked my ticket so I couldn't withdraw the money, they always blocked my ticket as I was trying to withdraw. Then they took the ticket out of my bets and put it in the history so I couldn't withdraw I talked to them and they said it was a software error and notI can do nothing and they can't give me the money. That's what they did with the Euro 2020 Championship and took out the winning tickets saying that they have problems with the software … that's what they always did … they became frivolous and started lying ..

Reply

I had England 2 Italy 1 £50 in the bag as I thought ! oh no it had to be in the 90 minutes , My bet was a 2 1 end result, ITS masks off soon you keep your on you robbing bunch of crooks !!! Will be pulling all funds and so should even one else.

Reply

Absolute disgrace bet 365 are, had England to win 2-1 in the end result and apparently England were ment to score 2 again and Denmark were ment to score 1 more. Absolute shambles I have been done over once again from 365, had my final straw with them honestly give up there reviewing it but it always works in there favour. They are full of excuses & let’s face it us ordinary people can’t ever win against them. So Yeah! Bet 365 are awful anyone thinking of going to them don’t even bother! They don’t even show your bets either worst part about it👍

Reply

Stole my money!!
Put in bet that England vs Denmark would be 2-1. I selected the "Score Correct", therefore I was not predicting when these goals were being scored but the final results of the entire match. The results came true but Bet365 marked the bet as lost stating all goals had to be in the 90mins of the game and refused to payout.

Don't use them whatever you do, they make up the rules as they go.

Reply

Worst platform to ever exist.
Cash Out is non existent, the company take absolutely no responsibility for any form of this being unavailable even when it’s technical problems that prevent for days in end!!! Always a lag in E-Sports, place a bet and BAM 1 second later a goal is scored and the bet is lost, again the company take no responsibility for this.. Live Chat are useless and never help, just defend the company on reasons you can’t have any money back. Platform is shocking & GUI is dated. Never offer monetary rewards or incentives. No wonder Denise Coates took a £421m pay last year. How that lady sleeps at night knowing her abysmal company is stealing customers money against Gambling Comm standards is beyond me. She should be ashamed of herself.

Reply

I do not understand why you do not have a 0 star out of 5…. (this is for you trustpilot). So bet 365. They have to many "technical issues" …. special during the E. Finals. I have place my bet.. but somehow my bet gone!! For not the first time! The poker is fake ir is like 888 poker.com no different. Do not put money on this website!!!!!!!!!!!!!!!!!!!!!!!!

Reply

Im the same as many, I had maguire score anytime 2-0 so naturally my bet was up n so I went to cash out, boom gone, lost bet, hiding behind technical issues, if a massive company like them, really has technical issues, it would have been looked at and sorted within a couple of hours, if it was genuine, but it's been happening all this tournament, let's see if they publish the technical issues they had, I doubt it,. N I could be wrong but my gut feeling is, when this tournament is finished if by magic, the cash out issues will have gone. Its all about the money they knew they could loose on cash out bets 100%

Reply