Rhino PLAYER REVIEWS(146)
Penelope holmes
29 October 2023
Comment from uk.trustpilot.com
Slots do not payout, after playing for a while always kicks you off saying I'm not logged in. Won't ever deposit again!
Andres R
22 October 2023
Comment from uk.trustpilot.com
Be careful with that one . Played just for fun a game" book of fusion" after loosing 120£ with 50p game ,not a single bonus games won ,after more than 300 games not a single bonus ,strange 😕🙁
Olubenga
22 October 2023
Comment from uk.trustpilot.com
I registered and deposited a total of £100, I won £250, made my withdrawal and now suddenly my account is suspended! This is a ugly and dubious site and must be reported. After reading other reviews here, I am now super worried.22/10/23Rhino has suprised me, they replied my email and released my funds! Yippee! Thank you Rhino, can you now remove the suspension on my account pls?
Dee
21 October 2023
Comment from uk.trustpilot.com
I opened an account and deposited some money, which was all OK, I then won some money on one of the games and they suddenly blocked my account for verification purposes to which I sent my details. They replied that the account was closed and I won't get my winning. So unless you loss they don't want to know.
Sadie Boundey
18 October 2023
Comment from uk.trustpilot.com
I have won money tried to withdraw sent Id that wasn't good enough so sent more. Now emails won't deliver. What is going on!!!
Michael Hodge
12 October 2023
Comment from uk.trustpilot.com
So guys, i actually left a review below after my first win and super fast payout. Just want to say that since then, I have won 3 other times, and all have had super fast payout. I don't understand why others are having issues, as I am 100% not.
Adawwbe Adakawonka
12 October 2023
Comment from uk.trustpilot.com
Followed an advertisement link and deposited 50 gbp.most companies are doing bet 10 get 30 in bonuses.I recieved no bonus whatsoever and when I queried this I was told i id not qualify for any bonus as the link could not be confirmed. I was completely ignored despite sending over 20 emails. I have since learned that this company have solvency issues and are allegidly bankrupt. Please do not bet here under any circumstances
NSTCPR
10 October 2023
Comment from uk.trustpilot.com
I just place a bet on football.I won £310 and after i make a withdrawal they suspend my account after few minutes, i have screenshots with withdrawal in pending,i email them but still not answering,what can i do if i have proof with everything..
A G
09 October 2023
Comment from uk.trustpilot.com
Absolutely awful site. Can't enjoy games because you get kicked out of games several times with pop up messages such as "session was ended, please log in". "Internal service error" and many more and each time I was logged in to my account! Wish I read reviews prior to creating an account and didnt bother wasting my time and money on the site. No live chat either only email and I still haven't had a reply 3 days on. Won't deposit or play on this site again.
guna berzina
09 October 2023
Comment from uk.trustpilot.com
Did open accont,deposite 20 and its never come to my balance ,but was taken off my card.did write custamer email,thay sad look for help custamer on webpage ,but there is no chat or other way how to contact them .scam
Maria Adams
09 October 2023
Comment from uk.trustpilot.com
DO NOT JOIN THIS SITEI made that mistake can only spin a few times then says error message and throws you back to home page then when u try and launch any games says you are not logged in. Seems to spin OK on spins that don't pay soon as its a spin that's going to pay throws you out. I got a bonus on 2nd spin thre me out. After about 12 attempts of logging in and out managed to play bonus and get what at the end threw me out of game and didn't pay the winnings. There is ZERO customer service its a SCAM SITE.i cannot withdraw what I have left as it says I have no card on account yet I managed to deposit?with my card??? Tread carefully wish I had read reviews
N C
06 October 2023
Comment from uk.trustpilot.com
Keep getting kicked off games saying "I'm bit logged in" (I am) won't load any games . Cant enjoy games when you keep getting kicked off !! Won't be depositing again sadly
Aleksandrs Torgasovs
02 October 2023
Comment from uk.trustpilot.com
Why my account is suspended How to get back my withdrawal???
ari Hussien
30 September 2023
Comment from uk.trustpilot.com
I just open account I deposit. £15 Dan I went play big bass bonanza I got the bouns Dan it kick me out of the game said account suspended I don’t trust this side to open account less Dan 15min they closed my account I don’t know for what reson
Sharnah
30 September 2023
Comment from uk.trustpilot.com
Absolute scam company i deposited £100 won a bit and then they say account suspended. Avoid!!!!!!! Also they didn't give me the free 75 spins on bonanza as promised. I wish I had read the reviews before depositing please let my mistake be a blessing for you!
henry
28 September 2023
Comment from uk.trustpilot.com
I have deposited £500 2 times and it’s showing only once in my statement there was an error showing in the Rhino app. No contact number to call them,just found one email address when I googled and now no reply from last 4 days.
john
22 September 2023
Comment from uk.trustpilot.com
Same issues with game problems on 20p bonus roulette twice didn't credit a winning spin to my balance total about 40 pound which is not huge but lost all faith in the reliability of games on their site. Customer support is so slow. They are now asking me if I have video evidence of the game? Who records every gaming session weird response. Something going on with their site no confidence reading all these reviews
Neil King
22 September 2023
Comment from uk.trustpilot.com
I thought I’d give this casino a go on the off chance. Read reviews before depositing. In fact do not deposit at all.the casino is an awful. (I’ve only tried slot machines) So I deposited money and every game I went to play it kept crashing, then logging me out, I finally found a game I could play then after 3 spins it crashed saying technical error. So I decided to contact customer support and explained my issues as I thought it was just a technical issue, maybe just a coincidence, baring in mind it took 72 hours for a reply. I was completely gobsmacked with the reply I received. The email i received (coincidentally with no name) just regards was. Do you want to close your account!!! No apologies or explanation. This goes to show that they clearly couldn’t give a 💩. So put your money into somewhere where you get treated with respect. Take my advice and stay clear away.
Inayat
21 September 2023
Comment from uk.trustpilot.com
Scammers. All of sudden account suspended while live on table. No response. £500 into account going to bank and gambling site to complain. Nayo 110
Fiona Williams
20 September 2023
Comment from uk.trustpilot.com
I opened an account , i was playing casion, then all of a sudden i was logged out and it says account suspended , the customer service says 72 hours to respond, theres no chat or anyway to call them . I am very suspicious of how there operate , i see many reviews saying the same problems repeatedly
Phillip Moseley
20 September 2023
Comment from uk.trustpilot.com
Good site but had a lot of bad issues , constantly getting logged off and games closing within a few spins and messages saying I'm logged out when I'm not , withdrawals used to take 2-3 hours now taking days and still waiting on £400 , my £600 and £1300 withdrawal took a few hours , lots of issues with the site with gameplay dropping out but apart from that good selection of games and easy to navigate , only major con is no customer service contact on website.
Michael Hodge
13 September 2023
Comment from uk.trustpilot.com
I am not sure why all the negative reviews.I joined last week, deposited £50 last week lost, but deposited £50 today and won £251. I was a little concerned about being payed, however, I have no issue now, as after 3 hours, the money was in my account.I will certainly be using Rhino again.
KAS Merseyside
12 September 2023
Comment from uk.trustpilot.com
I would have definitely given 5 stars, if there was video to watch.However, saying that, 4 stars is well deserved.I had no issues placing a bet, little to no issues navigating the site.I had no issues on withdrawal.Overnight withdrawal back to my card, email at 9am, when they started processing, back on my bank(barclays) by 11am.Thats pretty quick, but sometimes delays can be due to banks.. Barclays are pretty quick on this point... Versus Santander who are one of the slowest around.So all in all a pretty good experience, except for the live feed.Id recommend these guys.KAS(Keith)
Itsjustme
10 September 2023
Comment from uk.trustpilot.com
Used to be really good but lately it’s been terrible. Constant issues with payments system. Always getting logged out. Games crashing mid play. Customer support very slow. No loyalty bonuses or cash match etc.Finally, withdrawals taking ages to get processed by rhino before my banks processing times.Plenty of better casinos out there so I’d avoid this one until they get their act together.
Ben
08 September 2023
Comment from uk.trustpilot.com
Been using rhino for a while now won some and the withdrawal was successful won some more money and they asked for my passport and a bill for the next withdrawl to be processed I sent these pictures over they emailed to say my account is verified 3 days have gone by and still nothing they have stopped replying to my emails aswell I’m waiting on 4800
Mark
03 September 2023
Comment from uk.trustpilot.com
Had some bad experiences with online sites , but rhino paid out next day and was a Sunday and was a reasonable amount . I do understand peoples frustration regarding playing live casino and it kicks you back to Home Screen, not sure what reason behind it is. But a decent site no scam issues here. Does need a live chat option, seen some reviews saying they wernt regulated but looks like they are to me.
Rick S
30 August 2023
Comment from uk.trustpilot.com
I've only been gambling online with Rhino for a short period but credit where it's due, I've had so much bull.... from other online gambling companies that it's a pleasure and relief to find one that so far seems to be straightforward and efficient. Email support has been very prompt and withdrawals have reached my bank the next day.
Carl Smith
26 August 2023
Comment from uk.trustpilot.com
Registered my account,deposited money now suspended.Customer service does not reply stay clear!!
Teresa Williams
25 August 2023
Comment from uk.trustpilot.com
Played for couple days withdrew £151 then withdrew £1000 recived my money with no prob gone on to win another £3000 and withdrew just waiting on payment. I haven't as of yet seen any problems with this site. If I do I will come back but atm very happy with it x
Leanne Donaldson
25 August 2023
Comment from uk.trustpilot.com
I've recently joined and I received my first withdrawal within few hours, but been waiting almost day and a half now for my most recent withdrawal. I've read alot of the reviews and also think that the good reviews are fake to make the site look good. I mean who wins 51000 pound and gets it sent to their account within hours, I'm only waiting on 230 pounds so something feels very off.
Jonathan Brett
25 August 2023
Comment from uk.trustpilot.com
I proceeded to use Rhino and have found that they do not adhere or follow the legal rules and agreements between themselves and such organisations as GAMSTOP and the Gaming Commission - they allow you to register when you shouldn't and play. They then close your account once you have. As per William Hill and what they where fined millions for earlier in 2023. So beware, they act illegally and do not care about responsible gambling or the customer. When you call them out they refuse to talk to you and say they are ending communication. In addition not helpful or customer service based.
Adam Boswell
18 August 2023
Comment from uk.trustpilot.com
Great games and easy bonuses just waiting on my withdrawal and if that goes smoothly I’ll be sticking to playing this site
Joanne Newbigging
18 August 2023
Comment from uk.trustpilot.com
Ridiculous playing game cuts of half way through reels then kicks you off, worst site Stay away from this just takes your money
Nicky dee
17 August 2023
Comment from uk.trustpilot.com
No issues at all. Decent site. Quick withdrawal. Used for sports betting only so no experience of the casino or slots
Debra
16 August 2023
Comment from uk.trustpilot.com
I’m a fair person, in gambling you win some you lose some. My credibility and credentials are I’ve been using casino and bingo sites for years and I play mainly one particular game !! I have never ever come across a more difficult site to win on. I have had the jackpot screen on every other site over 37 I’ve played on yet I cannot get anything even close here. DEAD SPIN take your money and no win city!!! There is something not right here I’m afraid be wary.
Bill Oddie
13 August 2023
Comment from uk.trustpilot.com
Joined this casino site because it offered 30 free spins after a new customer deposit. Deposited £35 , no sign of any free spins, no live chat to dispute it...avoid these sharks
Sharon
12 August 2023
Comment from uk.trustpilot.com
Used to like rhino but you win at first and then all they do is take won’t be depositing anymore they are not a fair site
CP13
02 August 2023
Comment from uk.trustpilot.com
I joined today and was expecting slow verifications and slow withdrawals, but I received my winnings within the hour. I had never heard of this company before but then spotted some advertising at a racecourse. No problems and will continue to use for sports bets, thanks!
Christopher Hatherly
30 July 2023
Comment from uk.trustpilot.com
I've been with rhino for a bit now and up until today couldn't really fault them. However today has marked the end for me. When you're over 15 minutes into a game and over £100 down and the game kicks you out and resets the progress in the game. Annoyed, yes, but I moved onto a different game only for it to do it on that game after 5 minutes and roughly 40 quid in its closes. Reload said game for it to do it again only this time I'm down 70 quid and all accumulated spins to the bonus have gone. It strikes me as completely suspicious. So all in all I'm down for the session. I would fare better in the bookies on a FOB machine.
Paul Withers
26 July 2023
Comment from uk.trustpilot.com
joined todsy lost400 but then won 500 now they are saying have closed my account no reasons given REALLY NEED HELP PURE SCAMMERS
Darren Squires
19 July 2023
Comment from uk.trustpilot.com
Joined today by promotion didn't receive my 100 free spins, won £50 on slots and withdrew it and it say it takes 3-5 days. This doesn't happen with any other company, went to log in again and account suspended for no reason.
MR Ant Donovan
11 July 2023
Comment from uk.trustpilot.com
I was playing 20p roulette my spin totalled 15 pounds i hit one of my decent numbers it paid 54 pounds but soon as it finished counting the win i got an error message so i reloaded game and winnings vanished . i had to email as no other way to contact and I've been told there waiting for a response from game provider which i don't understand as its rhino casino that owes me money .other than that site is ok for me .
JG
12 June 2023
Comment from uk.trustpilot.com
One star is one too many. Absolute disgusting company to deal with.This is a betting company that does not provide a live chat service, any form of telephone communication and very rarely responds to emails. When I asked what Country they were operating from them refused to provide this as it was "Company Policy".When I messaged them to raise an issue with them via FB Messenger (as they refused to reply to emails) they blocked me and closed my account. Hopefully only a matter of time before they are caught out and closed down for good. Would not be surprised if they are currently under investigation by IBAS.
Kieran Gunasingham
01 June 2023
Comment from uk.trustpilot.com
£200 and not one bonus on casino games like big bass or fishing fortune. Im an experienced gambler, but I've never played a casino like this, where you deposit £100 a time and don't get a single bonus on 40/50p spins. First casino I've actually felt is rigged to a degree that is unconstitutional
Mark Woods
10 May 2023
Comment from uk.trustpilot.com
Absolute scumbag casino site, I deposited in total £4,000 and I played 20p roulette. I was only doing £50-£70 spins completely robbed me. Putting me next door to my big payout numbers constantly. I play 20p roulette on other sites and I always do ok I can only assume they RTP on this site is rigged in their favour. Anyways I hope everyone working at Rhino bet all get hit by a train. Scumbags
Alan Proctor
30 October 2023
Comment from uk.trustpilot.com
Wouldn't even give this thing 1 star if I had the choice. Absolutely horrendous. Please save your money and never ever sign up to this rip off site. Absolutely horrendous from start to finish. AVOID
Wouldn’t even give this thing 1 star if I had the choice. Absolutely horrendous. Please save your money and never ever sign up to this rip off site. Absolutely horrendous from start to finish. AVOID