Rhino PLAYER REVIEWS(146)
James Selway
26 January 2024
Comment from uk.trustpilot.com
If I could give 0 or minus stars I would! I have held an account with Rhino for the past 2/3 weeks and all was going brilliantly, games selection was good and pay-outs were received within 24 hours, but that's where it ended. It's now been over a week since making some withdrawals to the sum of £693 and no sign of them reaching my account, customer service is horrendous, 4 emails sent and I finally got a response through FACEBOOK!! and what a surprise they just fed me a load of BS. Please please do not trust these people with you money, just read some of the other comments, I am not the only one this has happened too!
Rachel Gould
26 January 2024
Comment from uk.trustpilot.com
Deposit over 300 poundsWithdraw 100 and not cleared. The bank says its the sites end with the problem. Basically funds not been released.It reads pending for to long now. Joined with them very recently put deposits on. I'm contacting the authorities as far too many sites do this.
Nick James
26 January 2024
Comment from uk.trustpilot.com
Rhino Bet are in planned insolvency. DO NOT place a bet. They are taking money, delaying withdrawals....not paying out. They are going to scarper in the next 14 days. Be warned. They will not pay. I'm in contact with gambling Authority and malpractice banking specialists. Dartford FC Thier sponsor are in the know how. DO NOT PLACE ANY MONEY THIER WAY.
Jade Canty
26 January 2024
Comment from uk.trustpilot.com
I withdrew on the 18th January it states 3-5 working days im now on 7 working days and still not revived my money!
David Ross
26 January 2024
Comment from uk.trustpilot.com
To Nick James and James Selway. I was paid £140 winnings by rhinobet 🦏 Also £150 and £225 .After reading these comments I just e mailed them a reference from MGA and they had given me a reference I then e mailed them demanding my winnings.Then e mailed MGA explained I had never received my free £25 bet also .Then amazingly 🤩 they instantly paid £140 from my last winnings.These other people are blagging about bankruptcy and solvency.Which this casino obviously 🙄 isn’t .However they just closed my account down due to complaining to the malta 🇲🇹 gaming association as their administration was so diabolical too.Probably as I won too much money .Actually they are a nasty 😷 company
David Ross
25 January 2024
Comment from uk.trustpilot.com
Lisa I just read your review . I had been paid by direct transfer from this casino rhinobet You have to e Mail them Explain you want to be paid by direct bank transfer.Then attach your account details from your card but cover up the visa numbers and expiration date on it .In truth their administration is not so brilliant as it’s run by a small office and I think they only employ a small team .However I was paid today and they are not a scam casino. However it’s questionable about the way they do things when people are seeking to withdraw their own money immediately.I was paid today from my winnings too . So they should honour payment too.However they do not want to acknowledge when you want to withdraw funds immediately sometimes.However they have to pay you by law . They are licenced through the Malta 🇲🇹 Gambling commission too . So you can address any complaint you have quoting their gaming licence number under their trading name playbook gaming . As if they don’t pay you . They can be fined thousands of pounds in damages. Also lose their licence to operate too. So just tell them you want to be paid by direct transfer if issues occur and freeze shoot your winnings.Always freeze shoot your winnings too. .Then you have proof of what you’ve done and always date e mails with the time normally being automatically to their customer service e mail address.I have had a reasonably good experience generally with this casino .It’s just the system they are using is sometimes generally poor in truth .As they never update withdrawn money when you are seeking to withdraw it too
Suzanned
24 January 2024
Comment from uk.trustpilot.com
I won 21k was worried about the reviews Had to complete the ID exercise Paid me todayGreat company and great customer service
Steven Miller
23 January 2024
Comment from uk.trustpilot.com
Seems to me that people only write reviews about casino sites after bad experiences. I signed up a few days ago. So far no issues good choice of casino games and sports betting. Withdrawals are fast. Site says can be up to 3-5 days but usually in the account within 4-6 hours no fuss. One of the better casinos I have played at and I've played at the "big name" ones. Would recommend to anybody wanting to open an account. 5*
David Ross
22 January 2024
Comment from uk.trustpilot.com
It’s not a scam casino . They had paid me £440 today and it will take a few days to go to your account . Within 48 hours normally by direct bank transfer. I had my account temporarily suspended as put in the wrong password however you need to press forgotten password .Then you will receive an email to reset itI am expecting to withdraw £55 and you have to e mail customer support you want it paid by direct bank transfer too.So they are definitely not a scam casino I’ll post again tomorrow or Wednesday to confirm I had received my £55 I had withdrawn. Normally it takes 48 hours maximum .During the week .Maximum 72 hours to go back into ones account too. Sometimes it can be immediately too if you e Mail them they credit money fast .I did have technical issues today and then just e mailed I would deal with the gambling commission.As long as you mention the gambling commission they will soon pay up !! They are owned by playbook gaming . Registered in malta 🇲🇹 under 50122 So just give that information to the gambling commission or the Malta Gambling commission as if they don’t pay . They can be fined thousands too .
James
22 January 2024
Comment from uk.trustpilot.com
I have played on this slot for a while and games freezes all the time , it’s hard to place bets sometimes you have to repeat the process about 5-6 times to finally get a bet on . During football matches I had a cash out of over £200 pound and I tried to cash this out or would not allow me to , this has happened on numerous occasions , after complaining I was given a good will gesture of free spins on a poor slot machine and a free bet bet which was a small fraction of what I should of cashed out . Avoid at all costs !! Poor gambling site.
Lisa Stewart
21 January 2024
Comment from uk.trustpilot.com
After using the site for a while all was okay. Deposit and withdrawals all good. But then tried to withdraw and kept saying failed. Finally managed to withdraw says processed but never received the money in the bank. Customer services are hard to get any replies from as all emails. Do not use awful.
Terry
20 January 2024
Comment from uk.trustpilot.com
Casino is legit not a scam, deposited and withdrew absolutely fine for near on a year, the servers crash and new depositing system is not without its bugs and starting to annoy me but not a scam
Mark
19 January 2024
Comment from uk.trustpilot.com
Scam. Let me open an account, let me deposit, then instantly closed my account. Customer service are absolutely useless or out right lies, telling me no deposit was made so can't have refund
Man Kar
12 January 2024
Comment from uk.trustpilot.com
Total scam don’t play there they if you win they are just close you acount I just to withdraw money 540 and when I sleep they are send me email to verify my account and after 2 hours they are closed my account and not send my money
David Ben
11 January 2024
Comment from uk.trustpilot.com
0 stars if it was possible.They send you an offer to get you to sign up, when you do they automatically "suspend" the account to verify age. They askes for driving license birth cert etc.. I sent everything and more to prove my ID. sent a message back to say basically not good enough. IM 52!!AVOID THIS WEB SITE. NOT TO BE TRUSTED.
Paul
10 January 2024
Comment from uk.trustpilot.com
Very very poor, first day of opening an account i deposited £1000, after a couple of bets on live casino the screen went blue and froze, I logged out and then back in to see that £800 had been deducted from my account, impossible to find contact and support.Eventually found and email address to complain, had a return after a couple of days to say there was no fault there end, absolute joke.
Scott Brown
10 January 2024
Comment from uk.trustpilot.com
The site is shocking customer service is awful i was cashing out a bet then all of a sudden they said cant cash out as site was down but then funnily ebough after the bet had findihed they put the site back on they wont reply or do anything saying it. Is my fault that the site was down basically its theft if i hear nothing back within the day ive been tokd to take it further and i woukd win the case within seconds but im trting to gibe this company a chance to resilve the issue but they dont seem to be botheed
Morgan
31 December 2023
Comment from uk.trustpilot.com
I have made a withdrawal for 11k on the 27th December 2023 it’s now the 31st December 2023 and they’ve suspended my account for no reason at all reading these reviews have made me a bit uneasy they’ve asked me to provide documentations I did that within couple of minutes and still haven’t heard anything back this is poor customer service!
Kevin Nellins
30 December 2023
Comment from uk.trustpilot.com
I was playing slots and it just logged me out i had money and bet running.Now it's saying my account is suspended for no reason.do not use this site as im reading alot of the same problem
Elena T
26 December 2023
Comment from uk.trustpilot.com
Reviews don't match. I made 2 deposits won a small amount and withdrew... had it in bank same day and it was a bank holiday. Will play here again
Ronedi
21 December 2023
Comment from uk.trustpilot.com
Bloody an other terrible online betting company....
Tony
19 December 2023
Comment from uk.trustpilot.com
I was one click away to open account,then remembered to check reviews..Thank you all for your reviews! This company sounds very fishy and definitely NOT opening account with them. As well, when you see anywhere else for any company that is registered in Malta,Gibraltar be very careful.. 99% scamers..Good luck everyone
Opinion
15 December 2023
Comment from uk.trustpilot.com
Have to give the highest score .I have set up the account and deposited 20£ and won some money.Requested my withdrawal and was in my bank acc within 2 hrs .No problems everything went smoothly. I can see some negative reviews but it’s everyone’s personal experiences . My experience was good. But please gamble responsibly don’t chase it, set up the limits.
Mark Walton
12 December 2023
Comment from uk.trustpilot.com
Another disgusting shocking casino on a betting site this site wants reporting to BGC as soon as possible criminals. Please please do not join this site it corrupt as the card me
Arthur Cosher
12 December 2023
Comment from uk.trustpilot.com
Used site for 6 weeks now. Ok didn’t seem to get any bonuses but probably didn’t understand the t and cs. Swift withdrawals mostly within 24 hours. Been betting £2 a spin on casino slots and surprisingly up a bit. Not that I expect it to last. Anyway take it easy on the betting have a great Xmas
Matthew
11 December 2023
Comment from uk.trustpilot.com
Played yesterday made 2 withdrawals went on this morning to check if they had been processed and it won't let me log in says site maintainents and I still have not recived my with withdrawals I hope I recive my withdrawls today have sent in id through email will give more stars once I get my withdrawals.
Carl
10 December 2023
Comment from uk.trustpilot.com
Refused to honour my welcome bonus after spending lots of money and customer service are rude and take days to reply. Avoid like the plague. Spoke to david awful service from him spoke to me like dirt.
Charlotte Hally
04 December 2023
Comment from uk.trustpilot.com
Been with rhino bet for some months now never had a problem, a fantastic site, with am excellent variation of games you can play. I have just withdrew £3900 just in time for Xmas so I'm really pleased, just waiting on it being credited to my account, they're payout times are normally within a few hours. I don't normally write reviews but given the bad reviews I'm seeing for this site, I felt I had to give an honest opinion. Unfortunately it's gambling so you win some you lose some, I have always had a positive experience with this site. I will come back and update on the exact withdrawal time but as I said from previous withdrawals it's normally a few hours. Don't listen to the bad reviews give this company a try.
James Wilson
03 December 2023
Comment from uk.trustpilot.com
This company took money out of my bank account months after me closing my account with them and not using them anymore, amount totalling £1800 Do not use this site people
RIcky
01 December 2023
Comment from uk.trustpilot.com
ill be totally honest, looking at the reviews after cashing out very suspicious, casino paid me within 3 hours had no issues on there site but overall a great experience I would use again they paid me out 7k in hours thank you Rhino Bet
Lucy Marie
26 November 2023
Comment from uk.trustpilot.com
I wouldn’t recommend this company. Contacting them about a withdrawal and they blocked me on Facebook messenger and so I emailed them to be blocked there too. I’m giving them a 2 star because I got the withdrawal but don’t think much of their customer service at all.
Jack s
26 November 2023
Comment from uk.trustpilot.com
This casino has to be a scam, there is no way on earth it’s a legitimate business. I have gambled for untold years and have never see a site with such low RTP, I would honestly say RTP could be 5%! Please please gamble elsewhere, if you gamble here I guarantee you will lose, and you won’t just lose you’ll be taken to the cleaners!
Maria Vassiliou
24 November 2023
Comment from uk.trustpilot.com
This company commit fraud and use your details illegally. I appreciate that some people are having good experiences as we all would have had in the initial play time with them. Once they have enough information to essentially clone you then they will suspend and close your account citing ‘business decision’.Spread this far and wide and report them so they are closed down.
Dylan Ramdawar
23 November 2023
Comment from uk.trustpilot.com
Managed to win myself 21kmade three separate withdrawals and as soon as i had done that. they suspended my account. Asked me for various documents which i provided. They emailed back saying withdrawals should be with me today but they have closed my account - i never asked for them to do so and they won’t reopen it back up. I wonder if they will put my withdrawals through, closing my account and not reopening seems very fishy to me. I will come back with a response if they have or haven’t but for now, it is very poor.
Mikey
22 November 2023
Comment from uk.trustpilot.com
Seemed ok at first. Really enjoyed the gaming experience for the day I used it. However, when I started to withdraw multiple sums, suddenly they said my account was suspended for business reason and that I would have 7 days to withdraw any funds that I still had in my account. I find this laughable as I am sure they would be happy to take money if I was not winning and kept depositing, I asked why but they said they did not need to tell me as per T&C’s when I signed up they reserve the right to suspend the account at any time for any reason. I mean, this could mean absolutely anything. STAY AWAY FROM THESE CROOKS. I understand they are a business but withdrawing £600 should not be a big deal. Hopefully they send me my winnings 😂 big thumbs down from me. I am considering looking into this further with the gambling commission so that this does not happen to anyone else looking to have some fun 🤩 but not being persecuted for withdrawing when winning NOT an obscene amount.
Clare
19 November 2023
Comment from uk.trustpilot.com
I wish I read the reviews before depositing! Deposited won withdrew £100 now says my account is suspended for absolutely no reason told me that it’s because I tried to log in wrong multiple times which isn’t true said i can now log in and nope still suspended!! AVOID!
Andrew Mendel
19 November 2023
Comment from uk.trustpilot.com
After reading my review they had paid me . So they are a reputable casino rhinobet. So I have now changed my rating. Obviously I was just impatient. However they had cleared the funds to my account by £200 over the weekend. As well as the money which included £50 . Which had bounced through trustley . They just never provided me the withdrawal to another bank card .
David Ross
18 November 2023
Comment from uk.trustpilot.com
It’s a nightmare trying to withdraw money from this casino.They do not do bank transfers to your other account when requested .Also I still have £50 I had deposited on a debit card through trustly which never showed on my Rhino account and the £50 cleared my bank account and never showed on Rhinobet .Definitely a fraudulent trading company.Who owe me £200 now.
gary Morris
18 November 2023
Comment from uk.trustpilot.com
Forgot my password. They said they'd send an email to change it and I never got one. What sort of site is this???
Matt
17 November 2023
Comment from uk.trustpilot.com
Decent at first. I was using Rhino for a few months and had no issues until one day, out of the blue, my account was suspended. It wasn't due to ID or verification or anything as I'd done this with no problems previously. Crucially there was no communication from Rhino as to why my account was suddenly suspended. I tried to email and ask but received no response.There is no facility to resolve queries by phone or live chat, so the only hope you have of speaking to anyone is via email. I never did receive an explanation. It's also important to note that funds with Rhino are not protected like they are with a lot of other bookies. If they get into difficulties then customer funds can be used to settle their liabilities. Overall not a bad website or app, but when there are so many options out there, Rhino have fundamental drawbacks that mean you're better off using other companies.
BigAl
13 November 2023
Comment from uk.trustpilot.com
Absolutely brilliant! Good range of games - I enjoyed playing. Made a decent size withdrawal on Sunday eve and money was in my account by Mon before midday. I was a bit concerned because there’s no live chat and I thought I might get stuck in a dead end email exchange but couldn’t be happier. Would recommend.
violeta hercut
12 November 2023
Comment from uk.trustpilot.com
Payment fast also you can Winn often
Thomas Esc
08 November 2023
Comment from uk.trustpilot.com
I took these guys for £12k. Easy target. Need more bookies like this.
Andy
08 November 2023
Comment from uk.trustpilot.com
Terrible online betting company .No option to double or treble selections single bets only on most bets .
dean
04 November 2023
Comment from uk.trustpilot.com
Dirty dogs absolutely ripped offAvoid. no bonus nothing absolutely crappie wish i read comments before going on can't even contact them because they know their ripping everyone off. Trust me theirs no money to be won their. The reels just spin and spin and spin and spin more. These should be shut down. I'm reporting them. Totally disgusting 🤢
ZOHAIB Chaudhry
02 November 2023
Comment from uk.trustpilot.com
I DONT KNOW WHY EVERYONES GIVING IT BAD REVIEWS HAHA IVE LOST ON THIS SITE AND WON BUT NEVER HAD ISSUES ALWAYS PAID OUT TO BANK INSTANTLY NO ISSUES NO ACCOUNT SUSPENSIONS? I DONT KNOW 5 FROM ME THOUGH
Mr Martin Cox
02 November 2023
Comment from uk.trustpilot.com
Stay away! Nothing like the top sites. Take your money, then as soon as you start winning they susspend your account! Still trying to claim my withdrawal. Have so far given them a copy of my driving licence, passport, most recent payslip and as requested a picture of my bank card attached to the account, and guess what!!!! We require further proof!!Stay away.
Benjamin Heaslip
01 November 2023
Comment from uk.trustpilot.com
Poor never honered the sign up bonus.
Qambar
31 October 2023
Comment from uk.trustpilot.com
Super fast pay out my withdraw I am really happy Vary good
John
27 January 2024
Comment from uk.trustpilot.com
Rhino is a new casino from a big film. It has all the difficulties a new operator has. You can email them. The owner is into wildlife and computers with his father. It could do with extending its casino eg evolution with poker games Ultimate Texas etcYou should set one up and be rich.
Rhino is a new casino from a big film. It has all the difficulties a new operator has. You can email them. The owner is into wildlife and computers with his father. It could do with extending its casino eg evolution with poker games Ultimate Texas etcYou should set one up and be rich.