Paddy Power PLAYER REVIEWS(3273)

Smithy
11 June 2020
Comment from uk.trustpilot.com
The odds they have are the worst around. Just have a look on oddschecker. There's never any value on any markets. Always consistently bottom That's why they do all this fake Twitter matey type thing and silly promos and other nonsense to take away from the fact they are a joke when it comes to decent prices. It's amazing really how vocal they are on social media and such why they don't reply on here.. I asked them on twitter why odds not competitive and got blocked Strictly for the muggy acca brigade

Greg Kelly
09 June 2020
Comment from uk.trustpilot.com
Would give 0 stars if possible. Terrible odds, fixed games I would avouid and stick to the other sites

Stuart M
09 June 2020
Comment from uk.trustpilot.com
Awful company! I placed a 4 competition accumulator with a fairly large amount of money. Literally the week before the corona virus stopped everything. My bet is still open however 3 out of the 4 competitions will not continue. No games have been played since I place my bet so nothing has in theory changed. Paddy Power have said they would turn the bet into a Single but I would never had place the bet if it was a single. If I placed the bet at the beginning of the season and loads of games had been played I would understand they cant return the money, but at this point nothing has happened. So why cant they just give me my money back? We are in the same position had had I asked for an immediate refund 30 seconds after the bets was placed. I get when you put a 10 game accumulator on and 2 games are void due to bad weather or something. but my bets are very specific and across 4 competitions. So turning it into a single is just not the same bet at all. I even said they can leave it in my account for me to have to use again if they want. I just don't think I should be forced into a bet I didn't want to place when there has been no loss to Paddy Power. I had a similar situation with Bet365 and the refund was made after a 2 minute live chat conversation. Don't use paddy power

Amanda Rawlinson
09 June 2020
Comment from uk.trustpilot.com
Gave a one as that's the lowest allowed. Felt as a regular player that I was treated appallingly because I was a regular. I work hard and like to play games to relax especially at the moment. They kept blocking me and basically really don't deserve my money.

Sb
09 June 2020
Comment from uk.trustpilot.com
Blocked account as soon as I signed up, I ain't wasting my time with them.

Chris A
07 June 2020
Comment from uk.trustpilot.com
Ten years of gambling, the best experience I've had by far. Generous promotions and hassle free payouts.

Peetee Cee
06 June 2020
Comment from uk.trustpilot.com
Just the crappiest Bookmaker out there. Don't believe a word about their promotions. It's all rubbish. Every time I try and opt in to any of them offered on their site I get a 'Not Eligible' message. When I contact them to ask why, they just day 'it's a business decision' and that they're not willing to discuss it. Contemptuous at every turn and to be avoided like the plague.

Rory O'Shea
05 June 2020
Comment from uk.trustpilot.com
The App is awful! Slow and might not take bets at times. The odds aren't great better odds with bet365. Avoid this like the plague and go with another betting company.

Simon Church
04 June 2020
Comment from uk.trustpilot.com
Total unts!! I placed an introduction bet on a, if it doesn’t win refund offer.. I am still chasing the refund after a month and I will now need to do a chargeback with my bank. Like others I wish I had read the reviews here before I got shafted by them....

Caroline Westover
02 June 2020
Comment from uk.trustpilot.com
I wish I'd read the review's before I joined!This is possibly the worst site I've ever played on. I only ever play one slot game and after spending 150 pounds I got two very poor bonuses also didn't get a bonus for joining and after reading other reviews regarding customer service I decided to not even ask. I will definitely not be playing this site again.!!

James Beards
01 June 2020
Comment from uk.trustpilot.com
take take take, the odds offered are rubbish, the rewards offered are a joke example deposit say £200 wager all of it and you will get 20 free spins at 10p per spin on the worst game they have you dont get choose across the site how you play them. The app is slow/sluggish I do not believe its regulated properly. Once my last few bets are done with i will no longer be a paddy customer, ive won more and withdraw over £400 with William hill free play no deposit required than ive ever won with paddy power!

Nathan Bradshaw
01 June 2020
Comment from uk.trustpilot.com
Everyone I know seems to win £100 or more, me, Nope. The most I've won is £30 and the rest is nothing at all! 20p- £2 wins! how is this fair?! The games/slots are a joke! Total waste of money and time! Never playing again

linda smith
31 May 2020
Comment from uk.trustpilot.com
If i could i would give this site -20 shocking lag would never even say the sites name to any one ever find another site please guys.....linda smith

Non-Bias
30 May 2020
Comment from uk.trustpilot.com
Never win anything anymore, its all sooooo bad..

Christopher McDermott
30 May 2020
Comment from uk.trustpilot.com
Online games are a joke, free to play is awful. Seen a person win on Twitter by simply entering every variation of the possible result with no checks. Limit football betting so you can't choose same football team twice. Really bad.

Jennifer
28 May 2020
Comment from uk.trustpilot.com
Loved it to begin with but now every time I play I lose so closing my paddy power account

lesley dodds
27 May 2020
Comment from uk.trustpilot.com
Signed up with Paddy Power for Grand National bet and deposited money for future bets, just tried to place a bet and website says my account has been closed. There is a link to get help which when clicked tells you the page has not been found. Ring the complaints dept, pre-recorded message tells you to confact aforementioned help page. email the complaints dept and it bounces back and tells you that the page no longer exists. I am not using the 0845 number as that will probably cost more than my original deposit. Customer service stinks and ought not be allowed by a big company like this. Wish I had read the reviews first.

Anthony Buncher
27 May 2020
Comment from uk.trustpilot.com
Completed offer to stake £50 on a certain games and you get upto 180 free spins. No free spins awarded. Went to customer services and they said there was no such promotion available so I had my account closed. Avoid this site, there are alot of sites out there to have a little gamble that dont go back on their promotions. Once they have your money customer service is out of the question. Total let down

Anita Mihalová
25 May 2020
Comment from uk.trustpilot.com
When you win more than 100 pounds they are gonna block your account. Please use another betting site!!

Ngoss
25 May 2020
Comment from uk.trustpilot.com
Have excluded on betfair and has taken ages for paddy power to notice my many accounts, although they take your money while they want... sham

Iulian
24 May 2020
Comment from uk.trustpilot.com
Opened an account on 11.05.2020 as a new client they have a bonus 100 free spins no wagering requirement “what you win you keep” they said on they’re website . However after that 100 free spins my account has been credited with around 12£ ( not such a big amount) just to see if they are legit or not I tried to withdraw the amount. Because I didn’t had a card attached to my account it was need to be made by bank transfer with an estimate time of 5 days . On 18.05.2020 I contacted the support service where I’ve been told to wait 24h more . On 19.05.2020 i contacted again the support service where I’ve been told to wait until Wednesday 20.05.2020 ...on Wednesday I contacted the customer service where I’ve been told that my funds has been returned to my account because my bank declined the transaction ( I’m using the same card on more than 2 different gambling platforms never having problems with them ) I’ve been advised to choose another card for a bank transfer..at that moment being tired of contacting them all the time I decide to continue playing until I made 20£ money that I tried to withdraw again this time contacting the support support where someone tells me that it can be done by “ express bank transfer “ where I will have to pay a 6£ tax . That being said I will be left with 14£ in my account ( not a problem , I was wondering if this time they will proceed the payment) on Thursday 21.05.2020 i received an email where it was said that my account has been closed as PP decide this without any explanation and all the actual funds will be transferred to my account. I contacted the customer support again where an agent very rude pass me very fast telling me that my funds will be available in my account. Today 24.05.2020 13 days after my first attempt of withdrawing somebody from customer support tells me that I can be paid because it was just a bonus and not a actual Money .. even if it was clearly said that what you earned you can keep ..very disappointed..I won’t recommend to anyone playing on their platform

Ian
24 May 2020
Comment from uk.trustpilot.com
make you go to twitter for contact purposes, offer poor prices compared to competition, and worst of all, when you go to put a bet on, there no info, no jockey or trainer info and not even the horses number, poor poor poor lazy, quick to take your money, other bookies doing the bizzo.

SG, Bulgaria
24 May 2020
Comment from uk.trustpilot.com
AVOID AT ALL COSTS!!!! Would have left 0 stars, but not possible. They offer the loyalty club every week - so I have been playing it, spend 50 and get 10 as a free bet. Been like this for a month and then I got an email that I am excluded from bonuses. The email also clearly stated that there are NO other restrictions. Fine - I was going to continue playing even without bonuses, but I found out that I was also stake restricted - for example I want to stake 2 or 5 on a horse and the website tells me my maximum stake is 0.46?? what? I call a friend and ask him about his maximum stake on same bet - he tried 100 - no issues at all. The website then asks me to make my stake over the phone - the hell? I contacted live chat - they said no other restrictions except bonuses. Then I prove them with screenshots that I am actually restricted and my friend is not - and they say its not true and I should try to make stake over the phone. This is ridiculous. After contacting 3 different chat agents for 3 days - they all claimed the same - I decided to try over the phone. So I asked the guy what the problem is - he refused to help, but asked me what stake I would like to make - I picked a random game and told him I wanted to make a 2 pound stake, and website allowed me to make only 0.80. He then said he will ask "the traders" - and they replied "we have no confidence in this game, thats why your stake is restricted" - LOL. And in this very moment my friend was with me and he could make a 100 pound stake on the same bet and on the same game. What a BUNCH of liars and morons. AVOID AT ALL COSTS!!!!

Jim
24 May 2020
Comment from uk.trustpilot.com
Low lifes like all these betting Apps been with them PP Unibet Boyle sports etc etc PP was my first one a complete scam you've no chance really it's all completely rigged against the punters. If a decent company with a gambling app came along and was fair it would finnish all these gangsters off once and for all but my advice at the minute is avoid them all, they also seem to making the odds even worse during lockdown, effectively capitalizing on people's added misery. Scumbags and scammers.

A Singh
23 May 2020
Comment from uk.trustpilot.com
Again like everyone else this is a shocking site. I am the fool for thinking it was good fun and getting carried away in these hard times and quickly lost a rediclious amount. But then they do their tactics of having you as a vip and offering you seats at place and venues. Making you feel comfortable and genuine. Took months for me to realise but once my deposits were smaller and i actually started to win my account a month ago was just closed. Forget vip. Trying to contact them they just pass you off saying now the reps are not available ans that it is a external compliance team that make decisions and thats it. A week after making only a few small withdrawals the account was closed. They let slip that it was a message from the compliance team that it had to be closed. It was same time as everyone else. They regularly gave me bonuses when i had pointed out game play issues ans not paying out on one occassion. Clearly i was asking too many questions and all they do is say its different hosts for the games. For the love if god everyone please stay clear. Even with deposit limits when your stuck you find a way and its all too easy to get drawn in. There will be people suffering along side us all in these times. This needs ro go to a watchdog somehow. Before people harm themselves. They are smart as they have in their terms ans conditions that they do not have to even give us a reason to close or suspend. But we never think we will get as deep as we do.

rolleikid
23 May 2020
Comment from uk.trustpilot.com
Just like everybody else says ...I will not complain about winning or not ,these are random number generators programs. All will be ok with you until you win a little bit more ,in percentage ,compared with your deposits...They will start asking all sort of proofs,ID,money sources,etc .Again nothing to complain here as they are required to do so by the Money Laundering Laws .But ..once those provided if you are still net positive over a longer time they will close it with no warning and no possibility to talk with anybody.No matter what you do you will never be able to reopen for no reason.This is of course a disgraceful behaviour,my guess is not singular among this operators ... Even if you have some VIP appointed representative.Mine was a fella named Finlay Kerr.Avoid at all costs

Pip Pig
22 May 2020
Comment from uk.trustpilot.com
I have been doing some research into gaming and gambling sites for past six months...My Conclusions is if enough people agree with me that this site is a scam.... I am with all my evidence gathered going to bring a civil case against not only these but as a collective with others...These need to be investigated by the serious crime squad.. Any body who has any supporting statistics or footage etc etc etc please leave contact details...I am not a disgruntled punter far from it... These scam sites have blood on their hands with people committing suicide, losing house homes and family... I think the tenticles will spread out deep and wide.... Its time to put a stop to this..... Cheers...

Adam
21 May 2020
Comment from uk.trustpilot.com
Customer Service second to none. Had a few issues with withdrawing my funds however all of this was sorted very efficiently by customer service agent Beppe who went above and beyond to ensure that my issue was resolved. I also feel paddy power offers the best selection of sports and odds in the UK.

Roy Kirkham
20 May 2020
Comment from uk.trustpilot.com
I had the same problem with paddy Power and got in touch with the gambling commission who put me on to another agency who emailed me saying they would look into the matter but they were solicitors saying they would charge me 150 pounds an hour so the gambling commission are a waste of time so I've contacted the newspapers and they said that they will look into it if we all do the same paddy power will get what they deserve p.s my account was suspended for no reason and they won't reply to the emails please contact the sun

t3lp peers
19 May 2020
Comment from uk.trustpilot.com
What a joke of a site iv put £100 though tonight and nothing just taken it I hate the site never playing on it again in my life please stay away from it they will rob u and u talk to them and you get rudeness from their customer service team and they say both you need help always blame it on you and they are more then happy to take take and never pay bye

Roy Kirkham
18 May 2020
Comment from uk.trustpilot.com
Scamers Do Not open an account with paddy Power they suspended it then ignore your email scamming irish low lives

Pat
18 May 2020
Comment from uk.trustpilot.com
Probably one the worst online casino experience one ever experienced. You could loose and not winning anything for over 300-500 spins on slots. What kind of casino is that? The customer service is not friendly either. Spent thousands of euros on this site and one little problem they will not help you after reporting it and I ended up asked to terminate my account and delete my personal datas off their premise but they refused to do so. Highly NOT recommend to anyone. Stay away from these crook.

David B
14 May 2020
Comment from uk.trustpilot.com
Most of the paddy power reviews posted online are fake. Find yourself on a site specialising in sign up bonuses? Guaranteed to be gleaming. How they treat customers who win is disgusting.

Dave
14 May 2020
Comment from uk.trustpilot.com
Great site got few descent wins over the years never had a problem with them paying out. Normally its instant withdrawal straight into bank but not today not sure if it’s banks fault, now have to wait couple days for my winnings.

Ramon Antili
13 May 2020
Comment from uk.trustpilot.com
It’s the worst that i have seen in my life and i have play a lot.Lose 8000 pounds without any winings....they just eat eat and eat money...for real ,i encourege everyone to stop playing on them...i wonder if play 1 million its gonna be enought for them to give you any kind of winings?stoppp playing on them...there is a lot of gambling web sites and if you see paddy power just move forward dont stop on them...take care

marvin aerts
12 May 2020
Comment from uk.trustpilot.com
Depositing doesn't even work. But compared to the withdrawal it wasn't bad. Damn this site took me hours to be able to deposit.

Clare
11 May 2020
Comment from uk.trustpilot.com
Another very greedy site another one that keeps on taking lost over 1000 pounds on this ended up blocking far 5 years cause never paid out avoid

Linda De Jongh
08 May 2020
Comment from uk.trustpilot.com
Used to enjoy playing paddy fairground bingo as thought it was fair as everyone had same amount of tickets, but not so, every day same people winning every game even when 5 people playing, then usual winners would win 2/3 In one game, usual cliqùe in chat room, encouraged by chat room host, spent a fortune to feed the usual winners, see how long before u go bust, didn't have an option to give no stars

Ash
07 May 2020
Comment from uk.trustpilot.com
The last few weeks have been awful, empty spins no bonuses. Maybe its luck but its very hard to enjoy the slots if your not getting anything back at all not even enough to play a little more than you've deposited. I used to really enjoy paddy as it seemed fair, like I said maybe I'm having a bad run but I'm slowly losing interest to see if it ever changes when theres other sites with the same games that seem to let you win every once in a while

David Wiseman
06 May 2020
Comment from uk.trustpilot.com
Dirty thieving scumbags. Won £580.00 then closed my account! Absolute scumbags. I am taking this to the highest government body I can in this country. They should be banned and have there licence taken away. You thieving c***s

Karen Robinson
06 May 2020
Comment from uk.trustpilot.com
I deposited £10 and spent £10 on bingo and £5 on side games, but I never received my bingo bonus, which is what I signed up for in the first place. Have tried messaging them on Facebook and Twitter but no response.

Scott Richard
05 May 2020
Comment from uk.trustpilot.com
Ive been a customer for many years and no problems then I followed someones tips at Cheltenham and won £150 in the week and they closed my account and wouldn't say why.

Kerry Gillespie
05 May 2020
Comment from uk.trustpilot.com
Not good at all stay away from this site. £40 playing 20p stake (yes 20p stake) added all my penny wins up and it equated to about £10 back. Absolutely no sign of a bonus. many many empty spins. Money gone in minutes and no gameplay at all. Sadly alot of these sites are the same now because they are allowed to get away with it. They are regulated apparently,have the G.C actually played the games on sites like Paddy Power ( not a chance because there is no way they would say that it's gis kind of play or total lack of is acceptable. The gambling Commission are not fit for purpose.

Miguel Gouveia
05 May 2020
Comment from uk.trustpilot.com
Paddy Power close my account after so many years with them they asked me for prove or income prove address and P60 I have supply everything they asked me now Paddy-power watt my bank account statements Paddy Power after a payment from winnings of 40.000 pounds decided to close my account

Customer
03 May 2020
Comment from uk.trustpilot.com
Like everyone else has said. I put £20 in my account and accumulated a bit of money did a withdrawal of £60 then another of £40. There was no problems with this then I had 10p left in my account and I decided to get 2 tickets on fluffy bingo. I did not get a bingo but the bonus at the end of the game rewarded me £75. Super happy and chuffed. So I thought I will withdraw £65 of it and leave my self with £10. Tried to withdraw to find the page wasn't loading to instantly have an email from them say my account has been suspended and I need to prove my ID for my account to be reactivated. Followed the link that they provided on the email so I could upload my proof of ID. This required me to sign in so I put my details in only to find because my account is suspended I can not login to my account, meaning I can not supply them with proof of ID. I looked everywhere for support and it was very hard to come by. In the end I went onto the help page and and had to click help on something that wasnt relevant to me in order to bring a chat up, because if you click help with documents you have to sign in to start that chat. So I spoke to a lady of the evening on chat which took over a hour in total due to her very very slow response. For her to tell me she has all the proof but it needs to be assessed by someone else and she can not give me a time frame, by this point I was tired and accepted the answer. Waking up in the morning I felt very annoyed with the answers I had been given. So again i started a chat again, i asked how long will this process take, the agent replied they had recieved the documents this morning and that it should be done within 72 hours but can take longer. So I said that's fine, I then asked the question, so if i havent heard anything in 1 week should i get back in touch, she replied no you will get a email to confirm you're verification you do not need to contact us again. I said but you have stated it can take longer then 72 hours, this could mean it could take 1 week, 1 month, 6 months, you are not telling me a time frame. She then replied we have your documents and you will be emailed once they are verified and then ended the chat completely. I have read the reviews on here and thought surely it cant be that bad. But it is, its absolutely shocking. So the money that I had requested to withdraw before my account was suspended is now on 'hold' until my account is verified. Do you think my account will be verified LOL. I very much doubt it but we shall see. Avoid this site like the plauge!

michael lee
02 May 2020
Comment from uk.trustpilot.com
Closed my account after trying to withdraw my cash. Stay away from this site.

James Beal
01 May 2020
Comment from uk.trustpilot.com
Went into the store in Witham Highstreet in Essex the customer service was second to none brilliant work from all of the them the shop was very clean and tidy the staff working were very polite and asked if I need help with anything they offered as a drink and also helped with other customers with the same great customer service. Brilliant place to put a bet on totally brilliant well done to all the staff !!

Billy
28 April 2020
Comment from uk.trustpilot.com
played here every day since for about 8 months. spend £500 to £1000 a month. some things ive noticed ive never won a game of bingo despite countless attemps i think they are using the casino to recoup losses of paddy power shops being closed as ive never ever known it so bad, spin after spin after spin is a loss i spun £100 worth of £5 spins on fishing frenzy recently and didnt even get one win. not one. the sports book has become so bad too with only table tennis and esports on offer no matter what you back you will find the price goes in before placing bet happens everytime. 6-4 will become 5-4 3-1will become 12-5 every single time. i remain loyal and play everyday i have played everyday since opening account last year sometime. yet there is never no loyalty from them. only reward you with power ups and a free bet of £10 once you hit targets. will be on the move shortly as these obviously dont value customers

Cheryl
26 April 2020
Comment from uk.trustpilot.com
Noel
11 June 2020
Comment from uk.trustpilot.com
Well what can I say absolute cheating crew ,no cash out when it suits. Been betting with them solely online for over 10yrs and just closed my account after been cheated out of 2,360 because the cashout didn't work, all I get is sorry to hear that. That's what you get for been loyal. Thanks PADDY.
Well what can I say absolute cheating crew ,no cash out when it suits. Been betting with them solely online for over 10yrs and just closed my account after been cheated out of 2,360 because the cashout didn't work, all I get is sorry to hear that. That's what you get for been loyal. Thanks PADDY.