Betfred PLAYER REVIEWS(3654)

Sarah Guy
26 October 2021
Comment from uk.trustpilot.com
It’s absolutely awful and I amAnnoyed they swallow money without even a bonus you can’t even get on anything on 20p spins let alone £4-10 it’s a joke Verification takes 8 weeks Need shutting down

Anoisemaker
25 October 2021
Comment from uk.trustpilot.com
They say " deposit £10 and get £30 in free bets " . they lie . No free bet . waited for an hour on a chat forum to be told ," sorry. nothing we can do.

Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.

Taner and karolina
25 October 2021
Comment from uk.trustpilot.com
False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.

Marcin Polar
25 October 2021
Comment from uk.trustpilot.com
I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it's going to happen.Karma is always coming back and I'm sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.

Alexandra Thomas
25 October 2021
Comment from uk.trustpilot.com
I'm pleased with Betfred after depositing £10 to take advantage of the welome offer of 100 free spins. I was not credited with my free spins straight away, although the ad did state I must play off my £10 on slots to recive the 100 free spins. I won £12 within the second spin, and was happy as this gave me 12 more spins as I was playing £1 a spin. I then won £3 on the fourth spin. And on the sixth spin I won £89 ... I couldnt belive it so I played off my deposit of £10 plus played off the £12 £3 and 9 of the £89 leaving me with a round sum of £80 to withdraw. The withdaw process was simple, just hit the withdraw button checked card details and accepted to withdraw. A message popped up to say that the funds would be in my account within 48hrs, this all happened early hours Sunday Morning 4am so I did not expect when logging onto online banking at 2pm Sunday (not even 12 hours later) to find my £80 was in my account. Fair play ! I have tryed lots of online slots and casinos and if im honest I usually take advantage of the welcome bonus and never visit the site again, as im sure lots of you do the same. With these other sites Im lucky if I get a small win from my first deposit and welcome spins. I Could Not belive how much I won back on my small deposit of £10. I havent even played my free spins yet but I will stick with this site and play a little now and again. It makes me laugh reading the reviews of pepole angry that they havent won anything from their free spins or small deposits. They obviously cant afford to be playing these games if they get so angry at not winning. Expect nothing and be pleasantly supprised when you win somthing, you never know it could be the jackpot one day.

Mr Williams
25 October 2021
Comment from uk.trustpilot.com
Again.... Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for... Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved... its a joke! so frustrating!! Dont answer emails back... username taz140688

David
25 October 2021
Comment from uk.trustpilot.com
I think it’s a decent site but needs a good app

Wahoo
22 October 2021
Comment from uk.trustpilot.com
Jesus. Appalling site!! I joined up registering with the play £10 on spin games to receive 100 free spins. I've played (wagered) my £10 adding not a single win at all playing 20p-40p spin .. my deposit lasted no more than 1 minute!! Not 1p win, absolutely 0p on every spin. Disgusted I thought ok I've got my 100 free spins maybe get something back... NO!! AFTER SPEAKING WITH CHAT LIVE SUPPORT I kept getting told different things.. wait 48 hours! Make sure you've wagered your ten pounds! They were no help whatsoever so ever!!!!!! Just spoke again to be told I should receive a txt message with a code before 5pm today (its now 2.50pm) once I get it I then have to follow the txt message put the code in and then ... are you ready...wait a further 24 hours!! Then just shuts the live chat down whilst I was replying!! Very rude. So still no free spins very very very misleading to get you to join up n waste your money. Greedy thieves I'm going to wait and see if I get these free spins then shutting my account down they will not get a bloody penny more from me. That's a fact. Please be aware and don't fall for their lying misleading promotions. STAY CLEAR OF THIS SITE PLEASE READ PLAYERS REVIEWS BEFORE JOINING UP. I WISH I HAD!! And one last thing...I can bet the free phantom 100 spins will maybe win 50p something like that because I've played on sites quite similar to this pathetic thieving sites before. Praying the day they get shut down. Scum.

Steven Berry
16 October 2021
Comment from uk.trustpilot.com
Proper theives, i have a account with betfred only last sunday 10/10/21 got a tx and email off them saying have 5 free spins on us they call it super spins day... There is also promos which you opt in and get free spin rewards on the monday they call that one free spin acc, so i thought might aswell opt in if im going to play anyway!!! When i went to login i was shocked to find out that my access was denied and the reason was safer gambling team were reviewing my account. Its now saturday after and account is still the same, no access and ripped of all my bonuses... I find it really insulting that they can do this after spending good earned money. I mean come on would you shut a book if you wanted to study it? Betfred get a grip or get lost you theiving bunch of c@#*s.

guyy cito
15 October 2021
Comment from uk.trustpilot.com
Hello All, Fight back , betting straight you are not ever going to win long term, we might win for a short while but long term no way. Know anyone who works in a bookies , f so then SC ,,,me on tommygunn2120,,, i have the perfect way of winning from these robbing bookies. Just listen to what i got to say, we can all beat them at their own game. I do regularly. Stay safe , and stay away from betting straight.

Kathryn Ellis
14 October 2021
Comment from uk.trustpilot.com
I have to agree with all the bad reviews I have read on here. If I could have given no stars I would have Terrible site. Save you money you won't get nowhere on here.

kelly
14 October 2021
Comment from uk.trustpilot.com
£80 in deposits and surprise surprise nothing!!! Such a mug!!! Site takes advantage.

Jason Williams
12 October 2021
Comment from uk.trustpilot.com
Basically I could write a whole SA on why I'm so furious with Betfred , but what's the point , they won't listen , and they don't care?? IV spent a lot of my own hard earned money with these jokers , and I'm going to take my hard earned money else where , you have lost a loyal and honest customer Betfred tut tut , your customer service and compliance team stinks I'm afraid , Absolute con artists !! I can also see by your trust pilot reviews , you won't be in buisiness much longer ,if you carry on the way you are !!!!!!!

kelly
10 October 2021
Comment from uk.trustpilot.com
Deposit not even lasting a minute!!! Such a joke. All these sites have got pure greedy since covid with constant take take take!! No bonus no features. Disgusting.

Ed O'Grady
09 October 2021
Comment from uk.trustpilot.com
I gave in money and won. When I tried to withdraw it they said that they can't withdraw Mastercard. So basically you give your money in and if you win you can't withdraw it. I have screenshot of the conversation where they refuse my withdrawal. Pieces of scum refuse to withdraw your own money Take great care not to deposit here

Kevin Power
09 October 2021
Comment from uk.trustpilot.com
I too have had a problem with betfred regarding their greyhound promotion. I have placed various bets as I always do on the grey hounds usually of £10 wins. But they say i haven't qualified for the promotion due to not being within a time scale.how can you check these when you online account doesn't allow you access to these things. I have to take their word for it but I know I placed more than three bets within their time scale. Rip Off comes to mind. Dont use BetFred go to a bookie that is big and seldom make mistakes like William Hill. Their site is much better!

Mark
08 October 2021
Comment from uk.trustpilot.com
Wow wow wow!! This is by far the worst betting site and also the machines in store are just as bad. Just avoid playing or betting with them so they go bust. It’s a complete scam. I’m a gambler and I’ve won and lost thousands with many betting companies but I’ve literally never ever won with betfred. It’s not just bad luck when I use them, it’s scamming!! If you are going to have a bet with someone then just make sure it isn’t betfred. They need to be taken down!

john
07 October 2021
Comment from uk.trustpilot.com
The returns on the games on this site are a disgrace. Although they claim similar return to player percentage to other sites on the same games you consistently get at least 20% less returns the games also start playing slowly which almost always means you are going too lose. If you enjoy losing your money without getting any value or decent gameplay this site will deliver that. I would not recommend this site to my worst enemy. Definitely one too avoid

BRAD
07 October 2021
Comment from uk.trustpilot.com
thisisgambling.com helped me get my stolen money back from betfred, after betfred didnt pay out my winnings! AVOID

kelly
06 October 2021
Comment from uk.trustpilot.com
1 win totalling 40p in 3 deposits.. shocking.

Mike Jacobsen
06 October 2021
Comment from uk.trustpilot.com
Their support team will lie direct to your face. I requested support because when clicking £10 button their app would make the a bet of my full balance instead. Their support team flat out told me that there is no way that a customer can place a bet for their whole balance without typing in the full balance. Right in the betting slip is the option to go "all in". So either their support staff are liars or they are incompetent and lack basic knowledge of their own faulty platform. Either way go with a different bookmaker who will not steal from you and then lie to you about it.

Paul Burt
05 October 2021
Comment from uk.trustpilot.com
Placed bet at 11/1 on a horse, it won at 14/1, they don't give best odds on board price.

George Saunders
05 October 2021
Comment from uk.trustpilot.com
Deposited £10... but any game I went into showed no funds. The app is shocking, so buggy and poorly designed that it's impossible to navigate sometimes. The live chat support doesn't allow you to write an initial comment meaning you can't move on to the chat. And after all that I want to simply take my money back out and I have to wait up to 7 days... joke

Peter
04 October 2021
Comment from uk.trustpilot.com
after thousands of negative reviews and unhappy customers who are struggling to withdraw their money or whos winnings/deposits have been stolen by betfred, gambling commission is still issuing licence to this company... this indicates how careless the gambling commission is towards their users! thisisgambling.com seems to be the only company that is helpful and that can offer assistance in getting your stolen money back from betfred. i would strongly advise for unhappy users of betfred to get in touch with thisisgambling.com! it is not fair that betfred keep getting away with crime so make sure you don't let them...

Maciej Psyk
04 October 2021
Comment from uk.trustpilot.com
They run a promotion where you could get a 10 pounds voucher. All customers had to do was to opt-in by clicking on a banner. After the deadline had passed I called to chase it up (which is pretty normal by their standards) and was told that "unfortunately I was not successful in opting in". The agent then proceeded to ask me IF I HAVE ANY EVIDENCE THAT I OPTED IN (???). She was "unable" to do anything of course. Unable to find my account, unable to credit the voucher and finally unable to credit a free bet instead. And that wasn't even the first time this happened! What a terrible company. Real dinosaurs awaiting their extinction.

telma
03 October 2021
Comment from uk.trustpilot.com
It's a boring site with false advertising. I have never received any free bets as part of promo regarding their adverts. I requested that they close my account as of today.

Jodie Williams
02 October 2021
Comment from uk.trustpilot.com
Thieves horrible i spent a couple of thousands over a few mounths they closed my account with no reason i had free spins bonuses i opted in to didnt get them scammers shount get away with it im fuming

Alison Davies
02 October 2021
Comment from uk.trustpilot.com
I won 50 pound over month ago they didn't pay out my bank statements show no payment and they sending number rrn to check with bank saying they paid out no u haven't my bank won't hold money so u robbed me

Ross
28 September 2021
Comment from uk.trustpilot.com
I have played many online gaming sites in my time, you name the site and I have played it. Out of all of them, I can honestly say that my time and money invested was a great experience with this site. Why? Because I came here to have fun and try to win some money and I did on a high percentage of times I visited this site. Highly recommend the sports and gaming/casino too anyone who likes a flutter.

rose otterson
28 September 2021
Comment from uk.trustpilot.com
Warning --- Theives -----, I signed up yesterday and was waiting for my welcome bonus. When i queried this, I was told that i was unable to have bonuses as someone who has lived at my house previously has already claimed them. When i advised them that it was unreasonable for them to expect me to know any details from the previous tenant, they have blocked me stating that " everybody knows that you ring a company to check you are eligable first." I have never heard of anybody ringing a company to check on other people and this is in fact against the GDPR laws. So again -- Do not do business with these people as they are thieves, conmen and liars..

craig garlington
25 September 2021
Comment from uk.trustpilot.com
Hi dont put any money with this apouling compony. They like to take money for example thousands and thousands. But when they block you and say they want proof of earnings fair enough they may be trying to help you. But when you try and take the money out of your account which is surely yours they say no we need proof of earnings how does that work I don't want to pay in I want the money back out what I put in . It has taken them over 2 weeks to tell me this and I had to phone them again to see what was going on with my money. Only for them to say send me wage slips and proof of earnings why do they need to know what i earn to take money out of my account i have now spoke to a solicitor who has given me some sound advice. Go to gambling resolver.com or just pay them for there time and you will retrieve lots of money you have already spent 🤔

veronica wilson
19 September 2021
Comment from uk.trustpilot.com
They're rubbish, unbelievable,why are they allowed to operate,seems most people have had the same experience according to all the reviews.

James Connor
18 September 2021
Comment from uk.trustpilot.com
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Arthur Jack
17 September 2021
Comment from uk.trustpilot.com
BetFred is Very Unique! Betfred is very fantastic and offers good payouts and big odds, I would recommend you switch to unibet and also message AlexDurki__ on Instagram for sure odds, he gives the best bets! Use Betfred today and thank Me Later

Simon Christopher Mallon
17 September 2021
Comment from uk.trustpilot.com
Offers you free spins thinking he doing uva favour I've not had a bean from it after about 20 years not won any jackpots or big wins since then totally avoid this con man

Shan Fernando
16 September 2021
Comment from uk.trustpilot.com
Don’t play any slots games in betfred company, absolutely scammer 👈🏽 Advertising life giant talk but nothing you ever win , Big Bass absolutely sucks and other all the games amazing if you want to loose your money very quick lol , do not play if have lots money play Big Bass it will make you homeless.

Truthseeker
15 September 2021
Comment from uk.trustpilot.com
I opened a betfred account on Sunday, and have been playing until today. Made deposits and have had successful withdrawals. I received email stating I had a previous account that was self excluded, so my account is now closed. Yes, it's true, I did self exclude, and it's expired, I totally forgot about this account and managed to open betfred account on Sunday. Anyways, I asked for my balance to be withdrew, they told me its policy and terms and conditions that in breach of self exclusion funds in the account will not be withdrew. I then said OK well I want my initial withdrawal back of £7 before they shut my account, they stayed this will also not be withdrew due to the terms. So, I want the public to know that basically what betfred are stating here is that if I managed to deposit £1000 for example, they have a right to close.my account and keep this money, because I had a previous account that was self excluded. Wow. Just know this my fellow decent civilians. Wow.

Patrick Stenning
11 September 2021
Comment from uk.trustpilot.com
Not much chance in winning anything in this bookie.best to stay clear.

kl
10 September 2021
Comment from uk.trustpilot.com
4 deposits and nothing no bonus no feature just all take take take!!!! Joke!!!

kelly
08 September 2021
Comment from uk.trustpilot.com
DISGUSTING SITE!!! PURE CORRUPT!!!! ONCE AGAIN YOU TAKE HUNDREDS WITH NOTHING!!! YOU ARE A DISGRACE. I HOPE YOU GET CLOSED DOWN FOR BEING THE BIG CORRUPT SCAM THAT YOU ARE!

Stewart Drummond
07 September 2021
Comment from uk.trustpilot.com
Absolutely hopeless trying to register. Keeps telling me I have the wrong NIE number. Sent Photos of documents to customer services three times. All they keep telling me is I'm not registered. I know that I'm looking for their help to register. Eventually they just stopped answering me. Go to bet365 they had the problem sorted in no time. Must be the worst online betting site ever. More chance of winning the lottery than registering.

Kyle
07 September 2021
Comment from uk.trustpilot.com
Gambling is very bad i lost alot of money and what really pisse.d me off the most that one time I walked miles to my local shop to get a gambling ticket for £10 paysafecard and I walked all the way home just to lose it within 4 minutes and another thing they made me fell uncomfortable in the shop when I was playing on the machines a member off staff would stand by the side of me staking the pens watching me every 2 seconds then when I'm losing ask how I am and if I want a coffee or anything just go put me off even more to lose its not just the gambling these people that work for the gambling industry are con artists and professionals scammers stay well clear all

kl
05 September 2021
Comment from uk.trustpilot.com
More bad reviews!!! Shocking site!!! All take take take no bonus in months!! Majority of deposit 0 wins just a straight take!!!

Marian Apostol
04 September 2021
Comment from uk.trustpilot.com
Hope someone is going to jail That's it Now you guys who read this can understand what I'm trying to explain! Almost 2 I played Not even one single bonus! This is not funn anymore with them! Nobody is forcing us to play but wow!!!!

Simon Wallis
02 September 2021
Comment from uk.trustpilot.com
thisisgambling.com seem to be the only company talking about the crime that is going on in the gambling industry.. for instance, why is gabling commission issuing licence to betfred after they stole thousands from customers..

Stephen
01 September 2021
Comment from uk.trustpilot.com
Went to back a horse at betfred thinking best price started at 11.am but my mistake it's 12, the horse was 7/1 everywhere but 6/1 at betfred and at bang on 12 they went 11/2 so you best price is still shorter than elsewhere (13/2 with everyone else) should have gone boylesports who give best price 8.30a.m when they open unlike betfred who wait for market moves and go a point less and then another half point less on the stroke of 12 when it's best price. Last time I bet with them!

Tyrone Kruege
29 August 2021
Comment from uk.trustpilot.com
I have been a living witness to enjoy their services. They are fast, reliable and they pay promptly as promised. Check inve Stors Blo0m, out and you will smile.

kl
29 August 2021
Comment from uk.trustpilot.com
As per usual. Multiple deposits 0 wins 0 bonus!!! These sites have got so much worse the last few month!!! They have got greedy and just take take take! Using lockdown as an advantage to them as more people played during lockdown with them gaining much more money!!! Greedy robbing a@@holes!!!
Liam
26 October 2021
Comment from uk.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
AVOID! I’ve been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can’t use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can’t access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it’s makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.