Quinnbet Review

I used to like this site and spent a lot with them.Something has changed, they have improved the website but the service has gone.Dont even bother with chat function its pointlessUsed to be 2 hour payout now its 24 hours at least and you may as well go to a site that does instant payout.

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Took out there welcome offer placed qualifying £10 bet which settled 48 hours ago, no free bets credited and just being ignored via live chat! Slots games freeze constantly and kick you out I would avoid this site

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I’ve just signed up today and bet £10 as the offer was get £20 in free bets.Despite my bet settling more than 5 hours ago I haven’t got a free bet.I’ve contacted them on live chat and email with no reply.Terrible first impression for a new customer

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The customer support is extremely quick for a casino. They sort the issue out on the spot as opposed to stalling like other Casinos. Anna, one of the staff members helped with a withdrawal issue within minutes.

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Probably the slowest withdrawal casino out there. Been waiting 20 hours for £100 and can’t see if it’s even been processed. There’s no progression or details on your withdrawal. To deposit it takes seconds but to withdraw it takes days 🤣🤣

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Rigged casino, played roulette with 77% board coverage and on 3 separate occasions, playing 5 spins each time missed every spin. The odds of missing 5 consecutive with this board coverage are 1/1560 to miss effectively 15 spins in a row at board coverage 77% is 1 in 3.6 billion

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Done 3 separate withdrawals and it’s been well over 24 hours and still nothing withdrawals all pending still. Live chat no one seems to be answering. Quinnbet what is going on??

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Great site with great bonuses, until… the new update they have gone from 2 hour payouts to god knows how long! I have 3 withdrawals i made 4 days ago and still no sign. I’ve used the site for many years so there’s no verification issues etc. No idea what has happened.

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Website went down due maintenance without any warnings. That’s cool. Then website completely changed and that’s the point when weird stuff started happening. Previously live chat was fine. Now they let me deposit 160£ but then suddenly I’ve got a message that my account need verification. That’s fine. I’ve provided whatever they need but no reply since. It’s been like 6h now. Live chat is mainly a dead chat. Nobody responding for hours. Still waiting for an answer. Also. Keep changing my odds for decimal and app do not save my preferences. It’s strange that Quinnbet doesn’t respond on bad reviews here and it feels like all good reviews are written by Bots. It use be good but it’s a bit strange and concerning.

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Waited 24hrs for my payout of £100 but still no joy. Customer service is great via email but not by chat. Any updates quinnbet? Updated to 5* – recieved withdrawal Thank you

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First time joining yesterday not recieved my withdrawels yet, very slow and poor service, hiccup with withdrawals on their side but working quick as they can i want my money, no opology for delay in funds returning to my bank account,worst experience ever so far, can you sort it out please, I NEED MY MONEY ASAP.

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No warning about the site going down for maintenance. Feedback on live chat has been taking hours. Wishdrawals normally take 20-30 mins but this is 8 hours later and no explanation. It was a poor website before, only bolstered by some of the loss bonuses available. Unfavourable odds, non-existent customer service, the unexplained removal of games…I could go on.

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This was my favourite casino and betting site. The last few days I have been unable to log in until today after they updated the site. Now all the the games I play on have been removed from the site, they have removed all the Slingo games, deal or no deal etc I played on some other games but the winnings didn’t go onto my account. Will be closing my account with them now

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Updated the site and closed for maintenance without warning. Had a winning bet during this time and it took 30 hours to settle. Was told the traders would settle all bets that happened during the site maintenance the next day which was ludicrous.Once the bet had been settled I placed a withdrawal. Withdrawals usually hit my account within 2-4 hours. This didn’t happen. Contacted support and was told that the team are ‘working’ on withdrawals and it will be made in due course. No time frame given whatsoever.Won’t be returning. No apologies from them and no warning of the site being down for a revamp. It was down for over 18 hours.

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Had always been a fair site to use same as any other you win or lose that’s just part of responsible gambling anyone gripping about losing has a problem only downside I would say they have since yesterday’s new update most of the slot games I once played are now gone, games like Irish frenzy or the goonies etc player favourites

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Quinnbet was already my favourite betting website but the revamp has made it even better and I have found it very easy to use. It is also the best site for free bonus bets.

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Hello.how can I now login to my account because is maitance site and doesn’t work

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Maryna Was excellent with her response times and was incredibly helpful. Thank you.

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Had a little issue with an offer on the site , ORLA from customer services understood everything I was telling her and sorted it for me immediately. I’ve been a member for years and this site always sorts the issues . Thank you again

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Hannah is one of the best customer service advisors she’s always fast polite knowledgeable. 10/10 for quinnbet customer service.

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Quinnbet should be called never WIN BET. Do not read the FAKE REVIEWS We are not botherd on how GOOD the customer reviews are it’s not a shopping site. The slots pay less than the slots in the high street bookmakers in other words LIMITED. £5 spins on BONUS £88 payout that’s once you have spent thousands, YOU will never WIN. Reply will be generated number we work with gambling commissions. My response no bookys no gambling commissions is so rigged this company and now there asking for more documents haven’t even won yet. AVOID these ROBBERS PLEASE YOU WILL :- L O S E

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Customer Support from Hannah was nothing short of excellent. Clearly communicated and responded multiple times within the hour – query was resolved swiftly. An experience demonstrating the standard that the industry should hold itself to!

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It’s good and reliable

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Quick and helpful customer service, thank you, Anna.

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Sinead the customer service agent was so helpful. Put my mind at ease and answered all my queries effectively

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This site is fixed out of its head. It’s the only site where you can not ever recieve a bonus feature. Iv just played 1000 pound on 1 pound stake. Without. A win over 12 quid. Iv recorded play and had to send it to gambling commission. This is just one game that eaten the full 1000. They are seriously greedy. And tampering with there numbers. And getting away with it. It’s a horrible site. Your just pressing spins. Knowing your getting nothing in return. I’m a new customer. And I can’t wait to self exclude tonight. Please ignore the 5star reviews. There all customer service. And fake. The bad ones are the ones you need to read. I wish I read them too. Clear to say this site. Is pure greedy. And is abusing the gambling commissions rules…It’s near impossible to loose on that many spins. In a row. Only this site as done this to me. 1000 spins on a pound. Max win 12 pound and 0 features. Stay away guys. Don’t say I didn’t warn you. ( oh yeh the only reason half the bad reviews are removed. Is because quinn bet report the. All to get them removed. ).Report this iv recorded play so this review will stand!!!!

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Good fair company with no compaints from me so far, orla has been a great help a few times I’ve needed to use the chat service also!

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Decent site withdrawals not the quickest but siobhan from customer services was absolutely amazing she really helped me so much so credit to her I’m ever so grateful

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Recieved £100 Bonus Played BIG BASS SPLASH – £2 a spin – 3 SCATTERS BONUS PAYED £26 Come on QuinnBet who are you trying to KID.Let me just say one thing i have other accounts with various gaming sites which i have won and lost but this company is the worst for tiny payouts on bonus on slots… SHOCKING!!!!!!

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Not sure what’s going on here, registered and played for a couple of days and had a win. Withdrew some money, tried to log back in the next day to check progress and now keeps coming up server cannot be found. Don’t think I’m gonna get my winnings

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Awful site, quick enough to take your money but when it comes to them giving you your winnings they want too much information from you to pay you

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Verification process finishes as quick as possible, thank to support team and especially to Anna

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quinnbet never gave memy bounes money monday or tuesday try talking to them but wont answer my qustiong to why i never got but on wesnday they tryed to say i had my bouns money by adding to my account but no i never did just a set of liers they are well not happy with these thiefs

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If you win any money they make it extremely hard to get it out. Despite the account already being verified you will get an email like the below (into your SPAM folder). They refuse to accept the sensitive documents over the encrypted live chat and will only take them by email. They do not acknowledge by email that they have received your documents without constant follow ups. There is no number you can call and their live chat agents (under instruction presumably) provide no help and no timeline at all as to when your query will be handled. The only answer you will get is “in due course”. The complaints process was followed by me and shock that email was also not acknowledged. All the while holding on to your money. I have an open complaint query sent 10th Feb (3 days ago) which has not been acknowledged. In short it is simply not worth your time and peace of mind betting with quinnbet. There are plenty of better and more trustworthy alternatives. Don’t let any sponsorships or bonuses fool you. In you do decide to play there and win anything at all expect the below email to your spam and expect awful communication and transparency from their customer service team whilst they hold on to your money.“I hope this email finds you well, once a customer’s deposits or withdrawals hit a certain threshold, QuinnBet are obliged by the Gambling Commission to undertake a level of Customer Due Diligence, we will require the following information:- A colour picture of Photo ID such as a driving licence or passport- A front facing colour picture of you holding the ID- Image of depositing card XXXX with your full name and last 4 digits visible- PDF of your bank statement for the month of January which should be unredacted and include your deposits to QuinnBet.”

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Shame it has to be a 1 so had an email saying they changing their banking so if u loose 100 and that’s ur limit u have no chance of winning ur money back BUT if u win 3000 and bank it well guess what they will still let u deposit 3000 so that way they can get back the money they have lost lol scumbags

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AVOID!!! 1. DEAD SPINS2. BONUS PAYS VERY LITTLE3. SOON AS YOU WIN MORE DOCUMENTSEXAMPLE: £4 SPIN ON BONUS AROUND £80 PAYOUT4. NO REVIEWS ON PEOPLE SAYING HOW GOOD THE SLOTS ARE ETC, GREAT CUSTOMER SERVICE THAT,S THE REVIEWS!!!FINAL CONCLUSION 5% RTP.

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Absolutely disgusting chat rep was very salty didn’t help at all started moaning and arguing the toss blocked my chat have screen shots for any manger that needs to see train your staff to defuse situations not make it worse won’t be using here any time soon muppets

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The customer service for this app is great. I forgot to add the code for the welcome offer when registering and within a minute of opening the live chat I was speaking to Ryan who within a couple of minutes found a way to fix this and was very kind and patient about the misunderstanding.

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The lady who resolved my withdrawal issue was very proficient.. Her name was Siobhan. So helpful, friendly and her response each time I messaged was very quick. Well done and keep up the good work

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Colin was polite, fast and efficient with his help. Betway customer service could learn a thing or two as they are awful!

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Sarah helped with a bankcard query. It was resolved quickly and efficiently

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5 star from my side. There was nice winnings, a bit of losses, but really all together combined = balanced.

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DONT PLAY SLOTS!you don’t win! You have to put about £400 in to get £50 back! Dead spin after dead spin and every chance of a bonus spins past it! Reading all these 5 star posts like sorry dunno what game you’re playing but not the same one I’m on!! Fake reviews no doubt!

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I can verify that quinnbet casino are legit and good to play at fast withdrawal and are very good at rewarding players with bonus If ur looking for a new casino to play at give this one a shot and the chat agent are good to chat with very helpful

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Spoke to Samantha with 2 issues. Dealt with one immediately and gave me the information I needed immediately on the other. Top friendly service

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Great site + quick winnings returns

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Deposited £30 and played £1 spins. Got the bonus twice. The fist bonus was £2.30 and the second was £1.20. Total waste of time. Bonuses are a joke. Never used this site again after that.

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Had an issue with withdrawal, Blaithin sorted it & provided helpful advice

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I enjoyed playing on this site regardless of all bad reviews . I won money and cashed out twice and good wins . I recommend this site , l will definitely play again and it’s my favourite site games pay out well and a lot of free games. So my advice everyone is different and l will recommend to follow your own instincts

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Don’t know I gave these a second chance more moeny wasted Not a bonus in site nothing but thieves this sites dead spin after dead spin I won’t be playing again that’s for sure deposited yesterday to and didn’t get a win Wednesday absolute rogues

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