Grosvenor casino Review

Playing on their poker site is just one unbelievable impossible bad beat after another. Avoid.

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PLEASE PLEASE PLEASE – do not use this site to play slots. It has only got 1 STAR as I cannot do a review with NO STARS. Hate to say it, but the slot side is rigged, full stop – just as so many people have said or suggested.You will put tens of pounds in & finally get a Free Spins bonus that will pay about 10% of what you have just lost.For example, played Pots of Gold, Christmas Pots Of Gold & Bigger Pots of Gold. After a long time on each one I finally got Free Spins:20p play with 10 free spins – wins of 40p, 60p & even in 1 case NOTHING !20p play with 15 Free Spins – win of £ 1.6060p play with 10 Free Spins, paying £2.78 for the “Uplift to 2x” winnings….gave me £1.20…yes I lost £1.58p.Was drawn in by the sllck advertising, never again.Do not fall into the same trap – go somewhere else

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STAY CLEAR FROM THIS SITE ITS ABSOLUTELY JOKE NO ONE IS WINNING LOST LOST NO WINS WHATSOVER ABSOLUTELY DISGUSTING JUST TAKING PEOPES MONEY GAMBLING COMMISSION GET LOOKING INTO THIS THEY ARE TAKING TAKJNG TAKING TAKING

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Grosvenor has changed in the past few monthsThey have stopped Monday to Thursday £20 match play Their app only give very infrequently a £5 match play,, hardly a £10 match play, once in a blue moon a £5 free play We have no loyalty points, Coffee machine always broken downThere really is no incentives to gamble thereMy friends and I are seriously thinking of stopping our weekly Friday visits there soon unless things are improving No free food, no birthday treats no nothing or holiday celebrations like other casinos in the areaSad when one spent and lost so much every Friday there We have £5 free plays weekly from Empire even though we spent lesser thereEmpire also have Hot seat wins etc

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Not happy grosvenor. Been a loyal customer with you but that’s fading fast. 94 visits on your game. In a row Thousands lost. 94 losses in a row hardly any features. What’s going on with your company. Used to be a good site. But now games are getting boring. No fun hardly any wins no game play. Never lost 94 times in a row on any other site. That’s not good business.

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Taking down my review for speaking my honest truth, g o v e r n m e n t know about them scamming simple, guilty party hides, kicked out of tables for being an advantage player, using magnets roulette, be aware guys, wake up.

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AVOID AVOID AVOID This has got to be the worst casino site ever if I could give it a zero I would spin after spin after spin to finally hit the bonus 15 free spins and I won a whopping 98pence 🤣🤣🤣 absolutely disgusting it needs to be closed down £50 played and won a big fat ZERO GROSVENOR CASINO YOU ARE A RIP OFF/SCAMMERS

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Unbelievable Unbelievable Unbelievable con this casino stay away 😳 mate try something else they are looking for easy money 💰 stay awat from grosvenor casino what a joke this casino is take take and take no win at all with video proof I record when I play 😀

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SCAMMERS….. HONESTLY STAY AWAY. My usual play is £1 per spin slots, usually topcat or fishin frenzy. I only ever deposit £40 at a time and with that I have 40 spins at £1 each. In the last 3 days I have deposited over £550, only played the slots. in all that time I hit the bonus twice, the 1st bonus was on topcat and it payed me zero, yes, ZERO, no cats no cops no wilds nothing. the 2nd bonus was again on topcat, this time it payed me a whopping £3 as my bonus round. I have not made a single withdrawal and having chased my losses I feel sick to my stomach. The utter disbelief that a company can basically rob the general public blind is utterly shameful, I am all for losing and having bad gambling sessions, I have them same as many others, but this site is set to just not pay out, like ever. 20 or 30 spins in a row with not even 50p win, honestly. Im a 39 yr old guy, been playing slots for about 7 years , Take it from me, swerve these ring holes go elsewhere .

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Scammers fraudsters cheaters, regulated my backside. Do the research. Hope the whole industry gets sued. The government know too

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Roulette tables have magnets, as soon I started up my bet on table, playing 2 columns. the column I dint bet on came in 12x in a row number 28 28 28 back to back as well. as soon as I bet to recover. checked history of all tables not once did they hit 10+ Can only flat bet. Cheaters

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DO NOT PLAY “Table” games, they are a con! I have just played 20p roulette and covered 25 numbers (the same ones each spin) and in the FIRST 14 spins I only won 3 times. I then played 50p Blackjack and played for 15 minutes (maybe 60 to 70 hands) and only had a two card hand 3 times (plus one blackjack), 18 once and 20 twice, the dealer had blackjack all three times. Whilst these are statistically possible, and will happen at some stage if one plays long enough, for them to both happen “randomly” (I filmed both) immediately from the first plays is virtually IMPOSSIBLE (thousands to one against)! Just give the money to a charity instead.

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Once again 100s of spins and no bonus stay away guys well stay away from them I don’t know what to say lost of words…..tried to give another go thinking might win something guess what took it all like hungry shark they are not good guys something is wrong wrong wrong with the slots in there..video proof available 😀 because I receord when I play so ask for it I am going to gambling commission about it with proof

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Crap beyond compare.Started the process of joining, deposited and made a qualifying bet for their ‘new customer’ offer.Went back in to get my bonuses only to find the account had been locked.Turns out they wanted documentation, ok, they’re not alone in wanting this so I sent it off.3 days later I then get a ‘Source of Funds’ request. A SoF for £10, I kid you not. They also wanted a selfie with me holding my drivers licence.I basically told them to go forth and multiply.I’m not out of pocket as my initial bet lost anyway and this experience has probably helped by saving me grief further down the line. If they’re like this now, imagine what they’d be like if I had any real money with them, I dread to think.So don’t waste your time with these chancers

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Omg omg omg omg omg stay away stay away stay away I have got a video proof if you want I always record my plays stay away guys from the grosvenor….after loosing alot I am warning you guys don’t waste your money here they are money hungry casino …….they are begging on there knees to put in the money so they can feed the family disgusting 🫣 😕 😔 😒 😐 robbed me ……its all in my account how much they have robbed me to fed there family

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Same as the other reviews!! Spin after Spin after Spin and no bonus lands, if you do get lucky to land the bonus the pay out is a few quid totally Scandalous.I think everyone should close the accounts to these sites and resort back to the betting shops that way it’s less tempting to Gamble! Then sit n wait for these theives to go bust!!

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Recently joined Grovesnor Casino online to play slots. I took the new player bonus of deposit £20 play with £50 this vanished very quickly only a couple of small 2X/3X wins with no bonus features won. I then played a few more times over the next week only too find every game I played had a similar vibe, 20-30 dead spins then a token win of 2 or 3X and still no bonus feature not surprisingly my balance quickly fell to £0.00 each time resulting in further deposits. The game play is not great quite a few games glitch and freeze only for a message to pop up saying “Technical Error Occured” Zeus & Hades was glitching every other spin! The loading process also takes forever on some games. I cannot comment on bonuses or payout as I did not win anything and none of the games I played gave a bonus feature. Overall experience was very poor. P.S Just finished online chat with Grovesnor regarding closure of my account. You couldnt make this up, they are unable to help me close my account as the site is currently down due to a technical issue! I checked and the site was down, I wonder how much these technical issues have cost us the paying players?

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If I could give zero stars I would.Site has been glitching all week, taking bets but not logging them and not refunding. Today not a single game is working leaving players to believe the issue is on their side, when you ask a dealer they tell you to contact support.There should be an error message to stop players topping up and standing on their heads. Any reported issues are met with a request of a screenshot of the issue and a promise it’ll be looked into within 10 days.If I took someone’s money, asked them to prove it and told them to come back in 10 days, I’d be locked up. Really poor service!!!

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Poker dealer william made my evening. His chat and all around personality were fantastic and made the evening a delight. Despite losing lots of money to terrible players who can’t fold top set it was a pleasure. 10/10 would recommend.

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Absolutely scandalous 1000s of spins to hit a feature=scatterWhen your lucky enough to get one the most i got was 5x my stake Absolutely dreadful Ive been with grosvenor fir a while its never been greatI’ll be taking my custom elsewhere after the dreadful experience over the past few deposits

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One of the best casinos for big players who plays roulette.

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Here i am again thousands lost no bonuses no wins hubby joined to he’s not won thing absolutely nothing how is this casino not shut down look at all bad reviews where is gambling commission on this everyone can clearly see there’s massive problems here and guy in last review they giving his money to charity how can that be PLEASE STAY CLEAR FROM THIS CASINO SITE SO IT SHUTS DOWN FOR GOOD AND DONT SCAM ANY MORE PEOPLE Partner joined to not 1 win for him either wonder how many people are down thousands

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Random generator at his best! No much else to say.. they are all the same.. avoid.

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We went to the casino in brighton the grovner on the 1st floor we came in on the 15th of November just for the wkend it was just my mum our friend & myself what incredible service & outstanding customer service so I want to say well done to all of the staff on the 1st floor that why I have given 5 stars

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What you need to know is if they can manipulate the free high low machine they can do that to all of them..I got 2 higher we go another 2 same with every card for 8 days on a spin that made me realise we are being cheated.so blocked account..wake up people..especially here..

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What a joke 150 pounds in on 60p spin and no win 😑 🙄 😒 😳 😐 what a joke 😑 how is it possible I have got a video proof of how they take your money 😳 unbelievable haven’t won anything recently 😳 🙄 😑 after spending hours don’t waste your money and time on grosvenor go somewhere else guys

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Day light robers. Scam site play 760 pounds alwys the delear landings ball empty number .when losse all money then landings ball this number. They said declined my last 100 pounds deposit but they exutally taken from my account. Make sure people check how much you deposit and how much left your acount. .I try contacting with coustomer service but its rubbish coustomer service. SCAM SITE EVEAR

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absolutely fake fake fake never before experienced such an obvious fraud scam they win with the most consistent outlook the ordinary hands repeatedly what scammers

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Finally they have sent me 2 emails yesterday to tell me that after viewing my account they have made an decision to terminate my membership :)))) And They say that They will not pay me back the money of £10.000 .. They will pay this money to the charity :))))) Bravo Grosvenor … You firstly learn how to pay peoples money back to them before you consider Charity!..I am inviting them to show me where I have done something wrong?Where I lied to them? If they can prove anything unlawful from my side then I am willing to pay them £100.000 on top! This statement can be used against me with my permission if I have done something wrong.. Grosvenor wait for me :))) I will not be that easy to be humiliated and used for sure..I have already started my actions with every relevant people and department..Gambling Commission, IBAS, Action Fraud,Local Police Station as well as preparing myself Social Media, Press and So on… I will show them how to respect people with dignity and run the business in a professionalisms..WATCH OUT GROSVENOR CASINO , DON’T BE THE NEXT VICTOM!..

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Omg 😲 omg 😲 omg 😲 stay as far away as you can unbelievable 😭 take all your money no bonus or anything empty spins I have got a video proof of my plays if anyone interested I will show you there games are not tested they don’t even drop rtp disgusting grosvenor casino stay away from it if you don’t want to lose your money.

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NO WONDER GROSVENOR HAS VERY BAD RATING!..Few months ago I joined this site and I provided what ever they wanted from me!..They then did welcome me and Account was up and running.. My monthly deposit limit is £700 and I had no luck since the beginning until last week. Their Customer Services never sent me an Email and showing me their concerns about my losses and the way I play.. Suddenly Luck has changed and I was pulling my lost monies back as well as some profit on top and they sent me an email asking me that If I was comfortable with my play :))))) COMEDY STARTS !..I am winning and now I am playing with their Money, How can I not be comfortable with this? Surprisingly 5 days ago they LOCKED my account which has £10.000 in it and no call no email to tell me WHY ???I have been calling them time after time and their CUSTOMER SERVICES repeating themselves with the same answer which makes no SENSE…Apparently they are checking my ACCOUNT :)))) What for? Why they are so worried about it ? My account and Financial Situation are still the same if not better.. Obviously Company is not used to seeing people winning… But today I have raised an points with some legal company and shared the copies of my written as well as verbal communications with them and they showed so much interest to meet me soon to take this further..I don’t think that GROSVENOR should be licensed to run a online gaming company and I STRONGLY URGE PEOPLE TO BE CAREFUL with their money..Please follow my updates and points as I will be sharing my informations in full details.

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Grosvenor casino in Luton rigged.. there is no chance to win, after two attempts of 900£ and 2500£ I lost both with only 1 winning number.. bets was 200-300 for spin, but was always empty number…I never had anything like here. Machines never give you win..but roulette with diler there simply no possibility to win, except give away your money, don’t go there. There Electronic scam or inside of ball, or inside roulette.. but really its scam..online sites most is rigged, but first time I had such a negative experience in land based casino, where they waiting for your money only, you have no chance to win anything there..No surprise after all there is no people inside at all

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I’m not sure what happened to this app but my god it’s disgusting!!!!! My odds are so bad atm I’ve put in way over £1k the past week and very very rarely got any bonuses and when I finally didn’t win anything bigger than £20!!!!! It’s disgusting that they get away with this!!!!! Absolute con and dirty SCAM!!!!!!

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used to be nice and full of fun . On this day is change at all .. they only take your money , nothing win no more , Bonusses are so poor that make no sense. I am not coming back to this casino. there is a lots beter outside there

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100’s of spins, not 1 bonus. Worst online gaming site, no fun. I operate a zero tolerance in tight RTP sites. Account cancelled and deleted. Steer clear, much better and fairer value sites out there. The scores on the doors speak loudly.

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Again grosvenor lied. Cashback on losing horses on del ma 1900hrs race. So why was my money not returned? Had to contact there slow customer services which is time-wasting and frustrating. Grosvenor has no respect.

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Terrible online casino ,,your tracked and cheated on Trust me i know about these things Stay Clear

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Worst online game ever. Do not join as they only want your money and give absolutely zero chance of ever winning. Day light robbers comes to mind

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I really wish there was an option for a ZERO rating for this site,it’s absolutely disgusting how they rob people,deposited over a 1000 pounds in couple of weeks on a pound a spin not even once the bonus came in it’s an absolute joke of a site,Avoid this site people

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If I vould give this casino no stars that would be more like it.You can’t find all the games anywhere,they keep going wrong and if you get a bonus,have a go on the lottery as well because your lucks in.Theres no point playing on any English casinos because there all fixed,thats why they took off fast spin,easier for the games to dead spin you.This casino though,is a whole lot of bad compared to most though.

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The Northampton casino general manager asked me to prove source of wealth after I had lost £3300, I explained I had won over £2000 twice in the past month and that was my source of wealth, she couldn’t seem to understand this then said I had only won £1900, I actually still had the cash wrappers with me , I asked her to look again but to no avail she just called me a liar, absolutely no customer skills and very rude, so I had no chance to win my money back as she said without proof of source of wealth I couldn’t get paid out so I had to leave after losing £3300, I’ve ran 2 very successful businesses and would sack anybobody who had such disrespect for customers, I’d avoid as the casino seems to be run for the staff not the customers, maybe she could get some training in conflict resolution, I hate to use this words but she was just downright ignorant and incapable of resolving an issue to everybodies satisfaction, on a more positive note the waitresses and the girl on reception very polite and helpful, maybe make them the managers, no surprise their share price has lost 90% of its value in the past decade, avoid it

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If harper is your chat agent end the chat he will stall you and waste your time.

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Dirty filthy bad casino ever don’t waste your money on them 60p spins and no bonuses whatsoever not worth the time and joining money hunt casino love money not casino if it’s not casino than they have to check it with provider they doing something wrong with casino and there customs be careful with this casino you could lose your money very quickly video proof available if you want to see I record when I play

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Avoid at all costs, deposited £20 as a new customer, didn’t receive my £30 bonus sign on and the £20 just span off didn’t win a single penny.Customers service is shocking, just kept saying nobody available to chat.Games have to be rigged, worst casino out there.

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Avoid at all costs, taking advantage of vulnerable customers, Their safer gambling team, is a pretense, No verifications are done, and their whole system is riggedBeware of the parent company rankinteractive

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Normally visit the branch and have a great experience. This visit the service experience was very poor and after having my stake money locked in the same machine twice due to technical issue, no service skills offered. Simply told go play another machine. Asked for a good will gesture and this was also dismissed. Service desk told me I was extremely rude as they heard everything. Not sure this is possible. Needless to say we will not be going back although we did visit at least twice monthly.

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Worst gambling site, do not use this gambling site, me and 2 of my work colleagues had a bet on the next England coach in July, my big mistake was to put £10 on Tuchel with grosvener casino at 16/1, my colleagues put the same bet with sky bet at 20/1, thought I had won £160 only to find that the New England manager had to be appointed before 01/09/24 so bet had lost, WHAT! so everyone who put a bet on next England manager lost, everyone of them. Account has been deleted. My colleagues received £210 of sky bet yesterday.

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All I can say is 55 losses in s row. Wow that is bad. This is been going on for months.

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I was a former VIP customer between. My experience was extremely negative and highlighted serious issues with the operator’s practices.The Rank Group promoted irresponsible gambling practices through excessive loss back promotions.On numerous occasions, I was allowed to gamble anywhere between £5k and £40k within a matter of minutes.They also failed to adequately assess my income and risk profile, accepting inappropriate documentation.The Rank Group’s actions were in violation of responsible gambling guidelines and industry standards. They prioritise profit over customer well-being.I strongly advise anyone considering gambling with the Rank Group to proceed with extreme caution.

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Very poor casino to existing customers no incentives to deposit and the free daily card game is absolutely fixed. Haven’t won nothing on it for months there’s nothing random about the card game if you reveal an ace you’d obviously pick lower but low and behold the next card will be an ace it’s happened numerous times and it’s the same if you reveal a 2 you obviously go higher but again the next card will be a 2 absolutely pointless. Won’t be using them again

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