Betway Review

The company is an absolute joke, they make countless excuses to not send you your withdrawals, they closed there phone lines so all that’s available is chat, the employees on chat don’t care at all, are extremely slow and very unhelpful. They owe me $4000 and yet it’s been over 2 weeks of me chatting everyday and them giving nothing but excuses. Excuses like my utility bill to prove my address not having a logo, A LOGO. And to top it off there actually was a logo on the bill!

Reply

Hi team,

I had withdraw on Saturday Inr 1000 but still i didn't received but in app showing paid what a joke.

kindly check and revert back ASAP.

Reply

I had withdraw on 20 days back Inr 1000 but still i didn't received

userid vgawas

Reply

I have won INR.500000, there was no issues for Betway when ever I transfer money to there account. But now when I requested for withdrawal. Betway have lot of concerns. Kindly see the below reply from Betway UK manager.
Since I am resident of india, I can't open the account which Betway insisting me to open, why they don't tell or intimate in there app the following accounts ill not able to pay from Betway.

See the below comments

Reference: Kingsonselvamani]

Dear Mr Selvamani,

Thank you for contacting Betway Customer Care.

Complaint Summary

We received a complaint whereby you queried the status of your withdrawals.

Response

We have completed our review of our account and would like to present to you the following:

On 4 October, you requested the following withdrawals, INR 100,000.00 and INR 150,000.00. The withdrawals were processed to your financial account 6 October 2020 but failed and was returned to Betway on 20 October 2020.

On 5 October 2020, your INR 250,000.00 withdrawal was requested. The withdrawal was processed to your financial account on 7 October 2020, but failed and returned to Betway on 20 October 2020.

We have been liaising with the Payments Team who have requested an alternative payment method from you

As you are unable to update or add a new payment method due to the Imposed Exclusion on your account, please provide us with one of the following and we will manually update your account:

Skrill
Neteller
EcoCard

Please provide us with the requested information to prevent any further delays in processing your withdrawals.

We look forward to hearing from you.

Should you disagree with the above determination please refer to the complaint procedure sent to you previously.

Kind Regards

Colin

Betway Customer Care Team

The Betway Customer Care Team
I strongly recommend Google to remove this app from playstore.

Reply

Today automatically I lost INR 7450 from my betway account….please help me to get my money back

Reply

Fraud
I deposited 1000 rupees 2weeks over money not yet come

Reply

Please avoid them!
Why not invest in crypto currency instead of wasting money on fake bets? Try empireinvestments.xyz they offer very good ROI and payout is automatic.
Thank me later!

Reply

My account id eknath206 while deposits no question asked while withdrawing just 100usd documents sent even then they asking for documents which are are months old , should I sit and create one ? Worst website to play on

Reply

Worst app ..after 1month they blocked ur account..so don't waste ur money on this app..fake app…

Reply

Guys its showing in my account that money is paid from withdrawal but I have not received any in my bank account

Reply

I like this better than the others !

Reply

Keeping my bet on hold for now more than 2 MONTHS!!! THATS RIDICULOUS! A lucky high 5 odd winner and now they don't pay whatsoever but keep throwing their cash at sponsorships while scamming their customers off a 3 digits win AVOID AT ALL COSTS

Reply

Hi I am Kingsonselvamani. My user name stands in same.
I have won 500000 INR. and requested for withdrawal on 6th October. And got a email that

Hi Kingson

Username: Kingsonselvamani

Thank you for contacting Betway support.

We hope this email finds you well.

Kindly note that we have received confirmation that the funds were returned to us. The cashins rejected as it looks like it may be a type of account that we cannot pay back to.

Please provide an alternative preferred method of payment so that we may process your withdrawal.

These are the methods available for your region:

Swift
Eco
Neteller
MoneyBooker/Skrill
MuchBetter
Direct Bank Transfer
We kindly request that you follow the steps below to update your payment method:

Step 1: Access the Betway casino page when you log onto your account.

Step 2: You will need to select the drop down menu on the tab which indicates your Username and balances.

Step 3: The drop down menu will display a green box that says "Make a Deposit"

Step 4: A separate window will appear. You will need to click on the "Withdrawal" option visible in the second line situated in the pop up window.

Step 5: Underneath the "Withdrawal Amount Box", you will see the option to change or add your payment method.

Step 6: You will need to select an option which populates the drop down next to, "Preferred Method of Payment"

Step 7: You will then click on the green box labeled,"Next"

Once you have completed the above steps, please let us know so that we can escalate it to our Payments team to update your withdrawal.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,

Aqilah

The Betway Team

Now when I am trying to login my account showing your access excluded for minimum period. Meaning I can't login to my account.

I have spoke with 15 customer care agent no use.
I am writing this review to get my money back.

Can someone help me.

I have updated account details for my withdrawal for direct bank transfer on 6th. From 14 days no news about money.
I want my money

Reply

I placed a withdrawal nearly 20days back but still didn't received no support frm betway worst site everyone should avoid this betway site

Reply

Almost 10 days i am facing a problem but still no respond from betway team. I deposit 5000 in my betway account but till now it now showing in my account and when I talk to your customers care chat they are saying that you don't receive any payment from me.

I have proof that yesterday I had paid you 5000 in your account and after that I put reference no in my betway account and it's showing successful.

Reply

Betway is a very dishonest company. They will put your package on hold and make you pay them money to receive your package. They wanted me to pay them $1000 to deliver a package I already paid to have delivered. How does that work? Stay away from them

Reply

I dont know what is happening with my dividends. At first my withdrawals delayed and eventually you paid. But now i still don't understand what keeping my winnings for whole week. Gyz please be profetionals and honor your obligation.

Reply

my user name is veer jain .my withdrawl are pending from last 20 days. withdrawl status is paid but i have not receive amount in my bank account from last 21 days

Reply

Hello sir
I Hemanth, withdrew an amount of 3000 from my bet way account around 20 days back. On '29th September' it showed paid and I didn't recieve any amount. I also recieved an email from your side that my withdrawal has been out on hold because the person name in the bank account to which I transferred the amount is not matching with the name of my betway account. If you want I can provide you with bank details of the bank in which the the account is in my name. Please look into the matter as soon as possible. Hope to recieve a positive reply from your side. My ID Hemanth0757

Reply

My money has 6000 debited with my account …but merchant has not reached….

Reply

Hello sir/ma'am,
I Sahil Tyagi withdrew an amount of 7000 and 4500 from my bet way account around 10 or 15 days back. On 13th Oct it showed paid and I didn't recieve any amount. I also recieved an email from your side that my withdrawal has been out on hold because the person name in the bank account to which I transferred the amount is not matching with the name of my betway account. If you want I can provide you with bank details of the bank in which the the account is in my name. Please look into the matter as soon as possible. Hope to recieve a positive reply from your side.

Sahil Tyagi.

Id- SahilTyagi93

Reply

What the fu*k was that, shi*ty experience
In last two overs in today's match dc vs csk, hardly market open, itz always show suspended i can under if wicket falls it shows suspended but here conditions was terrible, i was helpless and unable to stake my bet

Reply

hi beltway

i am not able to activate my id again and again i uploading my pan card but its not verified kindly check and revert User Id:manvith8143

Reply

My 2000inr deposit is not reflected till now. Now if u tried to mail with their support with billing stetement . Im getting “this mail box no longer works” but i got mail from same email and they even responded after their mail after posting days before on trustpilot. Now im ready with billing statement . How do i send

Reply

Hi, I am waiting for my documents to be verified and I am unable to initiate withdrawal. The amount is just locked. Unable to reach their customer service too. Please help. User id: karthyavinash

Reply

Be careful placing side bets on blackjack, had mine miraculously declined before a perfect pair coming out. Avoid at all costs !!!

Reply

Fraud site never you trust them, they have put me in pain over two years now, All thanks to Mrs Haley. Contact her now on ( dreweshaley6) gee mail!! who help me get back all my lost. Get in touch with her now and be happy again

Reply

stay away!!!!!!! guys i want to make a withdraw of my winnings they started to tell me that the account is not under my name????? like what is it for real?? i very poor customer service thievess

Reply

BETWAY MOST UNRELIABLE,UNTRUSTWORTHY ONLINE BETTING COMPANY
THEY REFUSE TO TAKE DIRECT CALLS TO DISCUSS DISPUTES,ONLY CHATS ONLINE WHICH THEY HIDE BEHIND ,
THE GAMING COMMISSION FINED THEM £12 MILLION
FOR LETTING A PUNTER GAMBLE £8 MILLION WITHOUT FOLLOWING THE RULES AND THATS A FACT READ IT ONLINE
GREEDY UNTRUSTWORTHY MAGGOTS

Reply

First time deposited 1000 rupees still no received it is really disgusting No response from customers side my I'd SINCHU66

Reply

Betway is the worst app i have ever witnessed.I used it four a week and i made deposit 4 times when i done for the fifth time the required amount is not credited in my account i have waited for 24 hours and later i have contacted their support team.Their bloody team members said that my money were credited to someothers account and saying that they cannot help me such a worst customer support and bloody members. i am requesting you to not use betway(bloody app)

Reply

Customer services a joke! I have web chatted 4 days in a row asking for a missettled bet to be updated, and not once has anyone got back to me

webchat queue nearly an hour, and cut off mid conversation twice!. very poor. avoid

Reply

Total fraud!!!!! I have been waiting to receive my winnings if 2,500 since June this year. they claimed that I need to prove source of my income which is understandable but what i don't understand is why they don't ask for this when I was depositing funds and losing. soon as I won anything and wanted to withdraw, they want to know the details of all my finances, P60 forms, P55, bank statements, filed accounts. we should raise this with the gambling commission as they are clearly robbing people. they should be named and shamed. They are part of Hippodrome casinos and i had the same experience with them.

Please stay away these thieves!!!!!!

They should not be allowed to trade and I am now on a mission to write to any regulatory bodies ro complain about them.

Worst casino ever!!!!!!!

Reply

Scammy! Never win anything and when u do takes so long for the funds to be put in your account! And the “prize wheel” doesn’t credit you your prize. Customer service is terrible and not helpful. Gamble elsewhere and save your disappointment.

Reply

Player Verification problem. Plz help

Reply

Hello ma'am/ sir, I am trying to log in into my account on betway but it's bowing that my account is locked. I did a deposit 5 mins back but now it's showing that it's locked. Please help me out in finding a solution to this problem. Hope to recieve a positive reply from your side.
I'd – SahilTyagi93

Reply

I'm vimalraj I deposited the amount in beltway app 2000rupees through icici net banking in my account amount was debited please take action and reply me

Reply

This betway not response any messages I suggested anyone not open this app. This app is fraud

Reply

BETWAY MOST UNTRUSTWORTHY COMPANY
AMATEURS VERY POOR CUSTOMER SERVICES DONT VALUE PEOPLE SPEND FORTUNES ON MARKETING AND TRYING TO RE BRAND THEIR BROKEN IMAGE AFTER £12 MILLION FINE BY GAMING COMMISSION
GET BETWAY OUT OF YOUR LIFES BAD PEOPLE

Reply

I have withdrawn 1000 from my first winning yesterday… But I didn't get credited in my bank account but also in betway they shows the money paid to my account… Please help me with this issue….

Reply

Hi there
Username vkhatana. I have deposited Rs 1000 on 9th oct but still waiting for the amount to be reflected in my account. Customer service is rubbish. Absolute shambles.

Reply

On 23rd Sept 2020, I made a payment of INR 200 but till now its not credited in my account. Fraud app.

Reply

Cant withdraw my winnings what the crap is it.pathetic when i won they say u have to leave table .
And the stakes i betted on also taken away .
Thiefs

Reply

Believe me guys and gals this is the worst betting company if u win on a Friday u don't get your dollar til God knows when I drew Friday and what is now Tuesday disgusting and we are all dealing with covid 19 I work at a hospital so I should know. Ur service needs closing down terrible service and also guys if u write a review on here they hold your £ 4 bugger all as thy check their reviews just pay me betway and grow up hatem

Reply

Hi sir my withdrawal amount 2000 doesn't reflected into my bank… Already 8days over pls fast up the process

Reply

I have requested to withdraw my winning amount from Betway on 27th of last month. Till date amount was not credited into my bank account. After watching these reviews I found that this is the worst app and I don't want to refer anyone.

Reply

Hi, I transferred Rs 1000 through bank transfer three days ago. But it’s yet to be credited in my betway account. They have closed that support email ID as well , while on live chat they are so much waiting, I chatted with 7-8 of their representatives but no satisfactory answer. Don’t know if they will ever credit that amount to my account.

Reply

Hi sir/madam I have an issue with my withemdrawal as it was paid me 12working days back and till now it has not been paid in my bank account why so long is this a scam??or it's even reall please help because Its a big amount

Reply

i have withdawn 3000 from my acc but it showing tranasctions as empty

Reply