Bet365 Casino Review

Even 1 star is generous!! I contacted bet365 as I had a message to say, my account was restricted. When speaking to Lucy F, she explained my account had been locked, and I could not unlock it and could never rejoin as their customer. It was something to do a decision was made by their trading department and when I asked Lucy if I could speak to the trading department, she said customer services are the ones who deal with it and I’m unable to speak to the trading department. She reckoned she had spoken to her supervisor, who advised the same (I don’t believe that for one second), and there was no way of escalating this to have it reviewed, and even when I added further questions, she eventually just ended the conversation. WHAT A SHOCKING SERVICE FROM LUCY & BET365!!!!!!!!

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I have had bets voided claiming I had an advantage, i challenged this as it was impossible but they will not accept, this has happened before and I feel like it is the biggest rip off site. Also it glitches so much when using it on mobile. The touch screen goes off so you place bets accidentally at the wrong amounts. It’s full of algorithms to trick you and you get no results. I strongly recommend they be avoided, you’ll only get huge disappointment when their mistakes cost you.

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Garbage. Every slot machine will give 10-15 dead spins and then maybe give you 5 cents. Then another 20 dead spins. And even if you hit the bonus (which you have a better chance of being struck by lightning) you might win $2. Absolute high way robbery. I hope all the people of BET365 have all the bad things in life happen to them and only them. FUK BET365

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Awful app iv lost count how many times all of a sudden my cash out isn’t available but funny how its always available when I’m losing…also takes ages to load up really poor quality I would stay away from them

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502 bad gateway twice and kicked me out of a slot i have spent money on check the speed of my net 800 mb/s trash.

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Go to company On my profile picture for help now !

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I had been betting with 365 for a good while and even recommended them to my friends, then all of a sudden they recently restricted my account and closed it completely. No reason given, what a way to treat their customers.

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Worst service you’d have ever had. They know nothing about the games they host. Turn down a clear win with a dumb reason and error with their own database. None of them would listen and look closer. Garbage.

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Trust me bet 365 make all your money times 365 days a year and you will be left broke.YOU NEVER BEET THE BANDET

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They claim they are having technical difficulties when I am trying to withdraw my winnings! This is my first time using bet365 and it is not a good look. They don’t know when the situation will be cleared up and also they ban some players from betting on them on some games I don’t understand.!

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It is possible to give zero star to such a rubbish company.Dont waste time with them.Just delete ur account with them.

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I was not able to make wagers with Bet365 bc of the state in which I reside. I had made a deposit and there were complications in getting the $$ back through withdrawal. The phone support and troubleshooting on their end were impressive. They do a lot of things right.

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Trash, restricted my account because I deposited with paysafe. You need to beg them so you can play on their servers, don’t bother and save your time and dont even gamble. Bet365 is trash!

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Customer service stinks now takes them like 2 days for a reply the whole site has a weird delay that happens when it wants to… still waiting for a phone call…. from 3 different employeess … to hell with youUpdate… got a call but wasn’t any help towards my question just pointing out about gamcrap sheet ….I just wanted a 10,% refund for a week’s food and a month cooldown but instead they banned my ass left us to rot.. iv wagerd over 25k with this company. Luckily I ain’t no mafioso I’d happily put some lead in these people for free … stay away from these crooks

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I have to say this is the worst betting website I have seen, I need to verify with 5 different documents and as I type they want to send me a PVR before I can get there said 30$ and I have submitted my passport, National ID card, and bank statement (3 different banks) and I will still submit a different ID and PVR that will be sent to my address because I want to play net, but all I know about them is there website and email, if they where transparent I would never go through this.

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250 plus spins on fishing frenzy mega ways medium volatility no bonus madness

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I really liked this website that has good design, great graphics, really interesting games. However, bet365 is short-sighted and won’t tolerate any winning players. Say, I just won 100 bucks at that day and at night I was informed that my account was restricted from betting, permanently. The reason they gave was my betting was not for entertaining purpose. Wow, I thought it is big company that respect the customers.However, they still honoured the money I won and allowed me to withdraw the balance. That is the second reason why I would still give it a three-star.

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I am all for responsible gambling but Bet365 have lost the plotLike others who have posted here I have been with Bet365 for many years and the relationship was turned upside down when I had restrictions applied to my account on the 1st of Sept.The reason for this was because I self excluded in 2020, returned 1 year later, only deposit limits applied, but I had full access to bonuses and offers right up til Sept 1st 2023.I explained in the chat that the fact I had restrictions applied made me feel frustrated with the way id been treated , was at that point that the rug was pulled from under me , I was logged out of chat and the site , my account suspended.I had to have a long conversation explaining that it isnt gambling making me frustrated but the unjustified restrictions.I invited Bet365 to examine my spend so they might realise I didnt need player protection two years after returning from self exclusion, I also explained my self exclusion was down to reduced salary and covid, they just would not listen, just the same automated replies used over and over, I requested a phone call but that was ignored.Ive introduced quite a few customers to Bet365, I wished I hadn’t now.Denise Coates, if you read this I feel you need to instigate a review of your customer service arrangements and make some changes.And just for the record I wasnt winning, or losing, I was awaiting the start of the NFL seasonIm soo disappointed

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Very poor excuse for a bookies. Been with them for years, lost £100’s to them during that time. Just recently started following the horses more and had a few lucky wins. Then the email came telling me I’m restricted and then a day later account will be closed! They make you feel guilty when you’ve not dome anything wrong. If you always lose then they’ll be great with you. If you want to win occasionally look elsewhere.

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Having been with this once great to-deal-with Company for over 20 years they have changed dramatically & not for the better. Firstly they started limiting how long I could stay logged in,then how many times & just kept imposing other restrictions without warning.Then 2 weeks ago without warning they restricted everything,then asked when they could phone me to discuss things. I gave them 3 separate days with a good time window on each & did they bother to phone-NO. I am nearly 80 & was brought up in an era of good manners & professional behaviour & served 35 years as a Senior Manager to a huge British Conpany. So to cut stories short I am totally disgusted by the attitude & zero response of BET365 & would advise others to give them a very wide birth.

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Had been with these guys for a few years and it was alright… one of if not the best (for sports). As many here have said as soon as you start winning more often than losing they will start restrictions with ridiculous excuses.. one of them being to do with safer gambling. I use to spunk on live casino and would pretty much always lose.. youd never get a win straight away, you’d have to hustle for a few hours to manage to get a withdrawal and even that was rare. As soon as I stopped that and only betting on sports and winning that’s when the restrictions started. They then more recently closed my account as I asked if I could block the virtuals as I’d get drawn in to that nonsense and the reason they gave was under that same ‘safer gambling’ nonsense. A long customer account restricted and shut with no respect. Crazy that even after covid (bookmakers most profitable years ever especially online) they have become even worse and more greedy. My personal belief is government is in on the profits and therefore nothing is done in regards to this. The safer gambling and kyc nonsense was just a form of them being able to restrict whomever they felt like with that as a fat excuse.

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Terrible terrible non existent costumer service. They lock your account and won’t tell you why. Do not use ever.

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This is the best website for online casino games and it will provide only 5 min withdrawl.As now bet365 is banned in india so just contact me i will provide the best stratergy for u guys1. If anyone looking for loss cover and sureshot winning stratergy just contact me @vipz5 in telegram.2.join in casino channel in telegram @cashpit

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Less than Zero!! Total robbers. Joined spent £60.. nothing back. Should have had 50 free spins… NÒ..Adjust ur browser.. did that.. nothing. On to customer service.. total joke an hour of my life. Just adjust your browser settings and you will get your 50 free spins.. Never happened. What a crock!

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I was told my account was being restricted bare in mind ivr had it years. I had a few wins recently then bingo am now restricted when I asked why the traders have restricted me the they don’t know and you cant get hold of them. Probably better chance of getting hold of GOD ALMIGHTY than the traders. Question is are they GOD ALMIGHTY

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If I could give you under 0 you will go even lower than that, absolutely SHOCKING created an account nothing I have done wrong, and they email me after an hour the close my account with immediate affects. Really? no even telling me why? Never again will join you. AVOID!!!!!

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I read some of the reviews on here and wanted to advise that Bet365 did the same thing to me. Six years ago I lost my job and stopped the account for six months. Then luckily I gained employment. When the six months was up , I rang Bet365 to reinstate the account.Their attitude of their Power Safer Gambling staff was amazing. They refused to reopen the account.This begs the question, does Bet365 support “SaferGambling” like they state in their advertisements or is it just a smokescreen. Are they happiest with those people who do not use the tools because it is these people who possibly lose the most and make their profit ?? Just my opinion, I hasten to add.I mean I think their website was great when I used it before I lost my job but I was shocked at my treatment when I went to reopen it. It really upset me at the time. Nowadays I have another bookmaker who is happy to listen to me and is happy with the way I use the Safer gambling Tools – they listened – Bet 365 never.

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We are proud to present a transparent platform that actively combats hidden fees, guaranteeing investors an impressive 500% return on their investments. This unwavering dedication to fairness and openness fosters a strong sense of trust and confidence.

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Firstly the Company is NOT interested in customer service/satisfaction. Yet again without any warning the imposed more restrictions on me in that I can no longer place bets with them,no reason given. Looking at other reviews about this Company there are many more people dissatisfied than satisfied. I have been with them for well over 20 plus years & Loyalty means NOTHING to them.VERY SAD.

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Absolute rubbish. Every time you try to log on you get the turning wheel of doom for absolutely no reason. Have also Paddy Power and Sky bet and these work well all the time. Avoid bet 365 avoid frustration

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bet365 terminated all accounts on 30.08.2023 where player’s residence is Norway.This shutdown was done in a hurry making it very difficult to redraw existing deposits.

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If you are regularly losing, they will do all they can to retain you especially if you are stupid enough to play slots and casino.If on the other hand you consistently win £,000’s on an annual rolling basis from sport, they will close you down and use underhand tactics. After 15 years hsving wagered bets in excess of a £1.6 Million, they request ID and source of income which I provide. Then they study your bank statements to realise you are professional and profitable gambler. They hide under the guise that they have to protect the customer regulation alleged to be required by the Gambling Commission of the UK. If you consistently beat them how can you be a venerable person. No they look at your bank statements and realise that you are betting with many firms and winning with most. Only complete morons (that is Bet365) would think gamblers bet with one firm. No loss having my account closed down, there are always bookmakers that will take sizeable bets, not to mention high street betting shops and Betfair Exchange all offering better deals and prices (generally).Shame Bet365 are taking this stance as this will have consequences as everyone will have winning runs and big wins and sooner or later they will end up with no loyal customers, but end up using unreasonable terms and conditions to steal (withhold) deposits and winnings.

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I wanted to delete one bet from Real Madrid, I confirmed the deletion and two winnings were removed and Real Madrid was still in the bet

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worst app, it is entering into any country for grab attention of huge players, and left out after that series…

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So far so good.I didn’t face any issue with withdrawal within 24 hours fund receive in bank account.100% better than others side. Hope will get same service always.

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The best out there.Have NEVER had a stake reduced (as opposed to Coral or Skybet), get the odds they advertise and the range of options for place betting on major sporting events is second to none. Settle winning immediately. Great Site.

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I’ve been betting for a long time now and haven’t seen such a poor company. Interface is full of glitches, sometimes I place a bet and it diseppears for no reason. Most of the time they just remove live games or when I search it appears but it doesn’t even work. last week they cashed-out my betslip by themselves and their support-line couldn’t even fix it. Now they can’t even manage deposits and because of that I’ve been losing money. Have to switch to betway. Shame.

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I got a message saying 10 free spins.I spun and found my cash amount in my account had been used up and the free spin promotion wasn’t free.Closed my account!

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I have been gambling on online slot games with different companies for many years so i know how they are suppose to work. You win some and you lose a lot more that is a fact. And when the fun stops then you stop. I deposited some money and played the slot game mystery of the orient at £0.50p stake and i got the bonus three times which is 15 free spins and a few more if you get two or more of the bonus symbols or the envelope symbols and i won just under £30.00 each time. This does not make sense if the results are suppose to be random. I understand and accept you can not win every time you gamble and even win a large amount but this is not normal and it seems like they are actually controlling if you win anything or not even though they say they can not interfere with the results. They tease you with two of the bonus symbols to make you think you will get the bonus soon if you keep on playing so of course you keep on playing just in case. So your balance gets less and less until it is all gone. I am seriously thinking of not gambling on the slot games anymore because they are all programmed to play out a certain way. At least with the live sports or live games which are actually totally random results. I think i will stick to live betting instead from now on.

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150+ spins eye of horus megaways no bonus no decent win dreadful.

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This is the best bookie in my opinion.They have no bonuses but i never had a problem with withdrawal or anythink else.Only site where u get ur withdrawal money in few hours

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I never once had a decent win in over 2 years. Big bets lose big. Get micro free spins win small. Better off burning your money.

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The return rate of some of the games According to gambling regulations cleopatra for one should be 38.5 I have spent a lot of money testing this over a few games and worked out with a odds calculator that they are returning only 1.2% so in theory you will always lose.this needs serious looking at

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They mess around with your cash outs.. will be offing them for a quarter of a game, then when they think your going to win, stop offering them!Wont be using you again!!

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Bet365 are nothing but carefully masked con-artists. They don’t like you winning and when I won £32k over the course of 20 days, they threw their toys out of the pram and restricted my account. Also I withdrew my £28k, but only got £7,000 of this money. Stay well away from this shambolic site! I have had better experience and withdrawals on Tlustik.

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There slots are rigged don’t think iv got one bonus in the 8 months iv been Using them iv just finish a 2 hour session £600 down not one bonus or big win doing £1/£2spins I mean I don’t expect to win every time but there’s no give just take with them

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Terrible casino, don’t even bother trying to claim a promotion.

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My win withdrawal is also giving me trouble. There was no answer after my two attempts at the online chat. I emailed you, but I have not heard back. Although the deposit process is straightforward, it seems that they are unwilling to return your money once they have it.From now on, I’d prefer to invest my money earlier with companies like Tlustik Investment than risk losing it on gambling sites.

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Placed a bet on bet builder last night and it came in but refused to pay out as OPTA which is a corrupt organisation decided that Stirlings cross because it caught the defenders shin pad which is not part of his body. Said he never assisted in the goal. Contacted them they said optas never gave it as an assist so it is not. So these companies say they are independent and better than each other but basically they all use Opta which means you are basically using an independent private run funded by these betting companies which means it cannot be independent at all.

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Normal behaviour for all these gambling sites they let you win a little when you join and then somehow alter odds so whatever game you try you cannot win.

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