Bet365 Casino Review

If i could give 0 star i would.This is the worst site ever!!!! I win like 66euro and all was okay till morning i couldt log in for some LL01 error like what? They told on live chat to need call us for some reason i gave number and was waiting for call but never called! I TEXTED ON EMAIL AND THEY SAID AGAIN SAME S*** TO NEED CALL AND THAT MY NAME OR BIRTH DATE IS NOT CORRECT ! I TOLD THEM THEY WILL GET ONE MORE 1 STAR ON GOOGLE REVIEW SO HERE I AM ! DISSAPOINTMENT And im mad because i wasted my money for deposit for this !

Reply

It seems bet 365 actually needs to be looked into by gaming board , my complaint is exactly as others that’s been happening a lot. I had two good weeks off wining big money every time I played, after first week all offers and bonuses were stopped, ( no expectations, just informed by message) Second week two good wins , then I tried deposit next day , I was told I was not using my account properly and it was being closed,Then I received balance payment into my bank and my account was blocked.

Reply

Got my account restricted for no good reason. To remove restrictions need to talk over the phone. What a f..k? I don’t want to talk with silly monkeys. Brainless management and workers. Making customers to leave. Avoid this nest of shiteaters.

Reply

This website genuinely deserves these reviews it’s an absolute joke.When I tell you the spins are rigged it’s a 100% fact no matter what slot u play you can tell, if there was a slot with 99% RTP you’d still go 15-20 spins without a win and the bonus games are set to give you as little as possible no matter how many wilds you have earned or spins or anything that increases your chance to win will be countered by them absolute joke!

Reply

Opened an account and had to verify using 2 forms of ID (because I had deposited via Apple Pay). This was a pain as you have to share sensitive information (sending photographs of your passport and driving licence). I had placed a £10 bet and won. Used my bank account to withdraw money (again not an easy process). Enquired where my free bets were as a new customer opening offer. Received an email to say my account wasn’t verified (which it was as I had an email to say I was verified). Was asked to upload my 2nd ID again which I did and again received an email to say I was fully verified. Still no free bets so I contacted customer services again only to be told my account was now closed due to negative verification . I checked and it was still open but now with £1.50 free bet, so I again contacted customer services and then this morning I received another email about negative verification and my account was now closed (which it is) and is irreversible and I could never open an account again (not that I would, but beyond insulting )feed like all I’ve done is shared sensitive information with a scam company. Feeling exposed. Disgusting betting site. Avoid!!!

Reply

Works fine, once every 3 months, then you cant place any bets cause no matter where you are in your province, THEY SAYS YOU ARE OUT OF THE FKN PROVINCE ! This is so frustrating, y’all make is super hard to bet online so we dont get scammed, but you are the one scamming canadian by holding their money for stupid reasons ! What the hell is wrong with y’all? Even pokemon go has a better localisation app than y’all, how mediocre is that ?

Reply

When you play a slot for 20 minutes and there is teases of a bonus but no bonus in sight awful

Reply

Just had my account closed with bet 365 with no explanation what so ever. Been with them for 10 years + & bet £1 bets quite regularly . They said it was a management decision. They shut my 6 horse challenge entry & 6 goal challenge entry down without me knowing if I’d won or not. Totally gutted.

Reply

Poor customer service that are happy to close chats without resolving your issue. Asked them to delete my account and details and was given a poor response that it’s not in “bet365s rules”. Shocking when it’s a legal right to remove your information as per GDPR from any companies detail list. Gambling sites are a huge avoid in general but bet365 is probably one of the worst

Reply

Best site ive played on small bet huge wins, tried lottomart too not so good bet365 and foxy bingo does it for me, highly reccomend.

Reply

Decent withdrawal times but no loyalty whatsover.Stay away, I’m convinced they restrict your account from winning on slots. Won a bit, then about a thousand spins on multiple games and nothing, I mean nothing. No rtp etc.

Reply

Been with bet 365 for years have footy bets 50p to £1 every week always had around £8 in the account and played the free footy games 4 or more goals and the super 6. Out of nowhere i had a email saying under there terms they will stop my free games, had rude replies stating there decision is final! My family all have accounts and bet the same or less than me are free to carry on playing. We have all now agreed to close our accounts over this big brother of betting and rude customer service.

Reply

Tried to register online. I submitted personal details and a photo of my d.licence for verification only to find hours later that my account had been closed before it had been approved. No explanation other than a licence is not acceptable. No reason for rejection given but now Bet365 have my personal information and a photo of my licence. My ID could be at risk but they refuse to discuss the matter or provide guaranteed reassurance. I would avoid Bet365 who appear to operate a questionable process

Reply

Run from bet365. It’s like the music says ” take take take it all but you never give “! Fraudulent! Doesn’t matter how much you bet you aint gonna win. Tried for 1 week and didn’t even get nothing back! A joke! Scam!

Reply

I Bet on the superbown that Kansas would win. Kansas won. Guess what. They voided my bet and gave me my money back. They are scammers. Tried contacting customer service…..good luck lol

Reply

Signed up to the Poker app in December. Its a decent welcome bonus. Played around 30,000 hands and made a loss. You get loads of pocket pairs here but you will hardly ever make trips on the flop. The board is nearly paired every other hand. The players here are terrible. It’s very frustrating you can’t take their money because the software is designed to make as much rake as possible. It plays almost like a fruit machine. The virtual roulette is a joke. I cover around 14 numbers. Not one win in like over 15 spins. Overall I’m about £400 down. Would have been a lot more if my horses had not won. I won’t be coming back to bet365.

Reply

Scammers should be shut down online fraud moved to Malta the home of scammers your not allowed a fair bet soccer results that don’t make sense miracle results for online companies 99% of the time this is not gambling its fraud government who allow this crime.spree should be kicked out disgraceful

Reply

App is all over the place. Half the time the inplay time of a football match is wrong and when you look at the list of live games available (after pressing 3 dots in corner) the times are moving about all over the place. So clunky. I am.using this on a new Samsung Galaxy Ultra S24

Reply

After previously rating bet 365 5 stars. I take it back. Firstly I don’t know what has changed but its gone right down hill.I played slots today. And got features on every game I played and all of them was like 1 pound to 8 pound.I’m playing hundreds of pounds. And your features. Are bare minimum.I never used to have this problem on this site. Iv always lost. On here. But it used to be fun. Now it has turned in to a big thief like coral. And ladbrokes.Shame realy as I used to like it.

Reply

Reviews say it all so i wil keep this short They will never reply back as they know its all just a bot controlled system at bet365 even there slots are controlled Under performing slots with bad rtp been tested and proven by myself that you will only ever hit 1 or 0 bonus rounds on slots . If you get a slot feature bonus round its the same pay out of 50 x or less then you will never hit another the same day this has been tested over a year of playing to the same outcome ? if its a random number generated system then how it is you just keep getting the same game play is just unreal . Send them a message through there website 4 weeks ago to not a responce 365 is a thing of the past and am sure it will not be a thing of the future they can not even respond to anyone on here ? If it was my buisness i would defend it and reply to all ? something to hide here

Reply

Didnt even realise bet365 had stopped best odds the day before, this was what set them apart from the rest but now they are the same and have lost their edge on the competition, i read recently how many millions bonus their ceo got but obdviously greedy and needs to justify more so has to get it from somewhere!! Even if its to the detriment of the company

Reply

Recently opened an account with bet 365 lots of games and a good sports site, on my first visit I won £100 on the slots withdrawal no problem and very quick since then lost a few bob on the slots which I accept that is the chance you take as a gambler but what I will say is don’t expect to see the feature on there games anytime soon as you may rarely see one. The other feature of this site is it is like big brother is watching you receive through online messaging ensuring you realise how much you are playing like all gambling sites, tick box excercise? I do except that some people are addicted to gambling, but they tar us all with the same brush, sad in this day but unfortunately that is the way big brother is going. It is also disappointing to note that bet 365 does not respond to punters on this site, thought as a company they would be better than that.Finally I would say to all gambling sites give us back the right to choose what we do do without being a nanny state.

Reply

Used to be 5 stars and the best around, Back around 2007 for many years onwards this was hands down undisputedly the best.There is no such thing as customer service here and they will use the T and Cs to get out of everything where possible. Positives are horse race, BOG and lucky are good (double odds one winner) Some sports offers such as early pay-out are a plus but overall there are better and more reliable betting sites available and unless absolutely necessary I would avoid.

Reply

At first, everything was fine (apart from the fact that their app is atrocious and it never remembers my log in).Then I started winning some bets, and promptly got blocked. Apparently, betting is only allowed to go one way with this company.

Reply

Tried to open account and make a deposit. Got the error code SD01. Started a live chat with an agent. They promptly said that a management decision is that I am not allowed to deposit. Got an email a couple of days later saying that my account is being closed “due to the nature of my business”. My business was attempting to open an account and make a deposit, using their offer. As for my day to day business I work in a warehouse. Very odd, and very disappointing attitude towards potential customers.

Reply

This is a joke. Took my deposit on two separate occasions. Using different bank accounts and methods (Apple Pay & Debit Card). Took the money out of my bank account and not put it on my Bet365 account/ neither reversed it back to my bank. Stop taking peoples hard earned money.After communicating with somebody at Bet365 via their customer chat support (which is absolutely no use at all btw. Absolutely useless). The only thing they communicated was that it was all my banks fault. After going back to both Monzo and Starling they have both informed me and confirmed that Bet365 have received the money and on both occasions have not processed back to my accounts.Anybody got any legal advice because I am happy to take this all the way!No customer support what so ever!Absolute joke of a company.

Reply

As my withdrawal haven’t arrived since 3 working days I tried to MSG informing that I have not received my withdrawal yet.they say the fund has been left form bet365band is probably with your bank for process,I contacted my bank through live chat and they said we don’t have any such transactions yet and also advised we don’t keep any transaction pending or delaySo I informed bet365 that my bank didn’t receive any such transfer yet ,bet365 says I have to wait 10 more working days to receive my withdrawal ,total 13 days now,I only say this is the worst betting site I ever seen,I highly recommend live betscore bet app ,the fastest withdrawal bet site,I receive withdrawal within 24 hours .

Reply

4 months with out any pay on this casino, absolutely shocking!!! Hundreds and hundreds of spins, not a single big win, in 4 months, you will not win here, not a penny, needs investigating, not sure how this casino is allowed to perform this way, do not spend money here

Reply

Paul Henry….Paul sorry to say every single bookmaker…il put them in order for you from the ones that restrict you quickest for WINNING these are my experiances,Paddy Power (first bet offered £0.63ew max stake)…Boylesports (1 bet won restricted) Betfred(1 bet restricted) Bet £3.65 ( 3 days beat odds max bet was £10ew won £92 on account) Skybet ( a week max if u dont have more than £10 ew won £50 on account), Ladbrokes/Coral ( a week max beat odds £75 profit on account) Virginbet ( sometimes even refused to take a bet then shorten horses odds a week max if you dont go daft) Unibet (tobefair theyl take upto £50ews to start with so you can win over £1k before you are restricted) Betvictor ( I had one where i won over 2k on account,then used another that restricted account before the first horse even run so at the min il give them a chance) William Hill (tobefair ive used a few hills accounts and won over £2k on each account before being restricted) So basically all bookmakers are the same if you win they get rid of you….it doesnt advertise that tho 👍👍👍

Reply

Enough complaining here. Be good and take your problem to the company in my Review title and get a refund or you will wait for them forever.

Reply

Sadly bet365 are more than happy to take your bet if you are losing. If you start winning they restrict your bets to £2 and £3 absolutely corrupt and avoid at all costs. Go to a reputable bookmakers that take wins with their losses.How they get away with this seems illegal to me but somehow they do

Reply

Can only echo the views of everyone else. Company are incompetent.

Reply

Betting sites and casinos need to be rechecked with authority because they have to much information on the players. To reopen my account I give my 3 last address,bank account last four digits,don’t remember my user name and here we go.PROBLEM,questions like “do you remember date when you open account,post codes,,last 4 digits of old bank I used. Do I have welcome email with username when I open my account?? I understand they need couple of info like,address,name,date of birth… But this is a joke!! To much personal info they asking. Absolutely to much just.

Reply

Just had an acca on and my cash out was at 920ish had one game playing and my team went up 1-0 then all of a sudden it would not allow me to cash out for over 30 minutes, I wanted to cash out but no it was not showing it, then my team got a goal against them how convenient for bet 365 the game ended and it lost my bet, your a bunch of scammers 365 and you know it, needless to say I wont be betting with you again, odds are in your favour as it is but to scam people who might actually win something is sad, underhand and low and as a company your discusting. Stay clear people they are not worth spitting on!!

Reply

Guys, why are all the comments negative? Can someone explain to me, if I win money, do they transfer it to my bank account?

Reply

This company is all about exploiting people who get drawn in by the advertising and then end up loosing everything so the Billionaire CEO Ms Coates can enjoy her lifestyle while ruining the lives of others.I speak from bitter experience. BE WARNED THIS BUSINESS WILL EXPLOIT YOU.

Reply

I joined bet365 deposited and placed a bet to get 300% bonus credits. I’ve placed my bet which has lost and now my accounts being closed ‘due to the nature of my business’ like what the actual f have I done, in my personal opinion I do not recommend bet365 to absolutely anybody and if anyone’s with them I strongly urge you to jump ship. Shocking shocking shocking

Reply

I’ve used bet365 on and off for a few years and to date very happy with the service. I’ve had some good wins here, some not so good losses too but that’s life. They have a good selection of games and providers on the website. The app unfortunately not so much, for whatever reason, its quite limited. I play on desktop so doesn’t affect me but I might be inclined to use app more if the choice was improved. In addition, its not just one app, its several so a different one for games, casino, sport, bingo etc. No issues with verification or deposits/withdrawals and no issues with website loading or gameplay. Search function isn’t perfect, you should be able to search by provider but often that feature doesn’t work at all or doesn’t bring up all the games they have under that provider. I don’t sign up to bonuses so can’t comment on that but they frequently offer free spins and prizes that are wager free which is always a plus. You can view your history easily from the my account section and gambling controls are easy to find. Everything is laid out in a sensible order, no going round in circles trying to find stuff. To date I have not required to contact customer services so I can’t comment on that but probably good that I haven’t needed to judging by some of the reviews on here. Overall, I’m happy with my experience so far. If the mobile app(s) were integrated and offered as many games as on the website I would have probably given them 5 stars but its a solid 4 with room to grow.

Reply

I had my account closed because i kept winning their free games , then kept using my free game credits to win cash, they got bitter.Their customer service advisors all read of the same sheet, and just ignore any questions.Sums up our government as they claim this is good gambling support, just laughable

Reply

These are scumbags.. as I have been winning the Team at Bet365 have been blocking my bets to avoid me winning.Once you get a few major wins DELETE the App.

Reply

I been a losing gambler for years and then I finally started realizing the bets that made me lose and the ones that made me win. So i went a on good run and won like 40k in a couple months and then I got restricted and now max i can win is $10. I read other ppl on here get restricted right off the bat after winning a couple grand. I guess you gotta lose a alot like me for years and then go on a run and avoid the bonus there useless and sounds like a way for the site to take your money. I was always able to withdraw. But I got the sad day where I was restricted for no reason. They obviously don’t like winners but I was able to win my money back from the losing years. I give 3stars cuz I like the layout but they restrict you and you will only keep your act if your a losing player. I read in 2020 the owner made 421million euros that year… the owner and not talking about the company. Like god damn that’s a alot of losing players. Makes my 40k look like peanuts. Good luck out there guys

Reply

I have used almost every betting company and I can confirm with confidents that bet365 is the worst company out there right now! Maybe the best scam artists. Avoid. Their stuff behind the monitors are useless, they need to have better customer service skills and in my humble opinion the app needs replaced is so dark gloomy and miserable even after cashing out my wins!

Reply

W** who is working on the games, because most of the goals are not goals. I lose my nerves because of that, use medications, almost have heart attack.Solve that f****** problem!

Reply

I tried all other gambling sites none of them better than bet365 im absolutely happy with. very fast withdrawal

Reply

Recently reopened account with Bet365 placed £25 ,tried to cash out.System wouldn’t let me cash out ????.Bet goes wrong so bet loses.They came up with some cock&bull story which was,a load of rubbish .Tried to place another bet they now say my account has been closed.STAY CLEAR

Reply

closed my account for no reason, all my bet credits gone forever and then told me to have a brilliant day

Reply

Why betting companies insist on hiring reta rds is beyond me! Do they come cheaper or something? One such ignoramus told me that the reason I can’t watch races was because I’d not deposited into my account within the last 24 hours: this was at 13.35 and my last deposit was at 13.49! I suggested he was either mathematically challenged, or else must suffer from dyspraxia. They suspended my account! I’ve been waiting over a week for them to call to discuss it! Absolute garbage ‘Customer Service’! Customer wind up, more like. Pathetic!

Reply

This company is absolutely crap from A to Z. They were pretending to hire a German speaking customer supporter with no additional knowledge or experience. First instructing a complete exaggerated assessment procedure for this crappy position. This is not a job where you need to have a P.hd for applied science!It’s just a f*ckin bad paid job for servants, who like to waste their weekends and nighttimes for those id*ots who are working in this company. Complete waste of time. Go and throw yourself away!

Reply

Lasted under 1 hour, as a new customer I was entitled to 50 free spins, so I deposited my £10 and lost it but when I tried to claim my free spins NOTHING

Reply

3 days yes 3 days my mates account lasted even though he lost on the account he got the famous email,i say famous email as i know of 100s in my area who have been restricted by BET £3.65,Remember if you have an account with this lot il say it as it is you are LOOSING plain and simple

Reply