Betfair PLAYER REVIEWS(2347)

LEONARD MARTIN
25 June 2025
Comment from uk.trustpilot.com
speaking with the agent Daniel who addressed my serious issue efficiently, in an amiable manner and expediently. this made the process user friendly.

Stujp
25 June 2025
Comment from uk.trustpilot.com
Gambling sites exposed, Find it on Facebook. Social media shaming is the only way forward, it travels fast and hits hard

Reece Taylor
23 June 2025
Comment from uk.trustpilot.com
Puran needs investigating, I asked multiple times to speak with someone more senior and he completely ignored my requests.I have been along standing loyal customer but I will not be using betfair or their sister paddy power going forward unless I am contacted to find a resolution.

Reginald Thornton
23 June 2025
Comment from uk.trustpilot.com
Was a bit lost when I got on Betfair soso many terms I did not get, and placing bets felt more complicatedthan it should. Eventually I hot the hang of back vs lay, but it took a while. Liquidity was decent on big games, but the layout still feels overwhelming sometimes. I added Vodds into the mix once I got more serious about value betting. It helped me track odds from different bookies without bouncing around so much. Still learning, but its made things a bit more manageable

Frederick Bennett
23 June 2025
Comment from uk.trustpilot.com
Betfair's exchange has potential if you are into taking control of your bets, but it doea not come with a bit of a learning curve. Back ands lay took me a while to get comfortable with, and the interface can feel a bit cluttered., especially during live bettind, and Vodds came in handy when I was juggling multiple accounts and needed a clearer view of where the best lines were. It does not simplify everything, but its helped me feel more organized and a bit more confident in how I approach value bets.

Barry Stopford
22 June 2025
Comment from uk.trustpilot.com
Had a issue with my bank withdrawal , initially couldn't find message facility but when i made contact & within a few minutes my issue was resolved

gary v
22 June 2025
Comment from uk.trustpilot.com
been a customer for years , i only really bet during the football season but during the off season i still do the daily promotion on the site most of the time i win nothing,but yesterday won £10 so placed a bet with the money i won and won £35 , thought id withdraw £30 and bet with the rest , as soon as i tried to withdraw they closed my account!!! after betting with them for years!!! keep away from this company they are fine when you are losing but as soon as you win they dont want to give you your money and close your account and there is nothing you can do and they steal your money!!!

Mark
21 June 2025
Comment from uk.trustpilot.com
You get the odd win on slots but that RTP crap is just lies, played a 96% RTP game, well over 250 spins @ £1 a touch not one single bonus. Bull****

Robert Mason
21 June 2025
Comment from uk.trustpilot.com
I had a problem with not being awarded my 10 pound free bet bonus. I eventually got to speak to an agent who was superb and professional. Once I was able to provide the required evidence they credited my account with the reward.

Kayleigh Pinner
21 June 2025
Comment from uk.trustpilot.com
Great customer service

badmanners
21 June 2025
Comment from uk.trustpilot.com
The least rigged and most generous free daily bonus from the big list of casinos I've come across. That alone is enough to put it on the top of my list but in general there is nothing bad I can say, Betfair just does it right.

Guy Mawson
21 June 2025
Comment from uk.trustpilot.com
You are having a bubble aren’t you?No bets….

Customer
20 June 2025
Comment from uk.trustpilot.com
Complaining again about no rewards. No reward for loyalty, no reward for high spend, just now reward! I have had before a casino / free bet bonus. Now nothing for weeks. Just makes you not want to be loyal to them anymore.

Kelly Elston
18 June 2025
Comment from uk.trustpilot.com
Fast, friendly and efficient

Amy Ainsworth
18 June 2025
Comment from uk.trustpilot.com
Absolutely disgusting place to play takes money but don't give back People please share world wide stay well alway from this company it's an absolute FRAUD ur better playing with paddy power win and brake even all the time and never had a problem with withdrawals or deposit either and customer care is a million times better

Shaun Langford
18 June 2025
Comment from uk.trustpilot.com
Betfair exchange is the top exchange available ...lots of markets and plenty of liquidity ....the sportsbook is very good to with lots of offers for free bet and Best Odds Guaranteed.....Customer service is excellent too with very kind and understanding agents.....Top site.....A cut above all the other alternative sites !!!!!!!!

Robbie Adams
17 June 2025
Comment from uk.trustpilot.com
Garbage site just like the rest of Flutter Entertainment Brands. Don't know why I kept coming back to their poker and Virtual Roulette. They are all the same. Rip you off Everytime. Thieves. Rigged 💯

IAN CUNNIFF
17 June 2025
Comment from uk.trustpilot.com
RIGGED!RIGGED!RIGGED!PLAY SLOTS LOSE EVERYTIME!THOUSANDS AND THOUSANDS OF SPINS NOTHIN!BLACKJACK RIGGED 100% DEALER HITS RUNNING 21 THREE TIMES IN A ROW STAY AWAY DO NOT PLAY HERE YOU WILL ONLY LOSE!!

paul thornhill
16 June 2025
Comment from uk.trustpilot.com
If you're like me and don't like drama then use betfair. Easy sign up and deposit and importantly quick and easy to withdraw your money.

maromak
14 June 2025
Comment from uk.trustpilot.com
Service Team doing great job 24/7 online. They working at Team with EA starting on email., confirm, Strongly private as well as secure. So finally big Thank you is for guy with name Malesh. He sorted my problem take a withdrawal cash last night! Malesh you are Star!! Thank you everyone there. Regards Marek STELLER

Dennis Neely
14 June 2025
Comment from uk.trustpilot.com
it was a tricky problem well handled and in swift time which is unusual with my exper. of Chats getting from the bot - us time wasted -to the reality was swift

Bill
13 June 2025
Comment from uk.trustpilot.com
The slots here are terrible ,I don’t expect to win on every spin but I just played one of the slots and I had to check my history because I couldn’t believe the amount of spins in a row without a win.So out of a 79 spins (only 20p stake) I won 1 spin (for that 1 winning spin was a grand total of 40p) so that was 78 losing spins.They will probably reply with its “regulated and random” but it’s clearly not because I can say with 100% certainty that I will never play a slot on this site an win 78 out 79 only losing 1 ,that will never happen so how can it be random??????The promotions on this site are good ,that’s the only thing stopping me from deleting my account currently.

Julie
13 June 2025
Comment from uk.trustpilot.com
It was quite easy to verify my account through chat with betfair I would advice anyone to bet with betfair

Paul B
12 June 2025
Comment from uk.trustpilot.com
Best betting sight by a mile . Easy to use and lots of options and up to date markets with good depth .I dont bet anywhere else

Beatris
12 June 2025
Comment from uk.trustpilot.com
Bet correctly, the best application in the world, one hundred percent safety and trust, do you want to increase your money, come here with the best games! ☺️💪💪

Consumer
12 June 2025
Comment from uk.trustpilot.com
ThankYou so much helped me today sooooo much

Mr Richard Summers
11 June 2025
Comment from uk.trustpilot.com
Great site, they do give a lot of promotions etc.Sportsbook - Downside, they don't give BOG on multiples. Positive, you do get a bonus at the end of the month.Exchange - Downside, percentage has now gone up to 6% (depending on what one you choose). Positive, they give you 5% refund on losses and a bonus at the end of the month (again depending on what one you choose)

Mick Richards
10 June 2025
Comment from uk.trustpilot.com
After finding out my account was locked, I attempted the chat to sort it out, as there doesn't seem to be any other way to contact Betfair. The phone number I found is not used anymore.So after a failed day yesterday I tried again this morning. An agent named Jayasri took me through all the steps, ID clearance, security clearance and finally I was able to log back in. The other two agents I spoke to yesterday didn't or couldn't sort it but Jayasri came uptrumps.Good service in the end.

Neeraj Chahar
10 June 2025
Comment from uk.trustpilot.com
My account inactive, but agents help me to activate, thanks , Betfair is a good platform for play

Will
09 June 2025
Comment from uk.trustpilot.com
Lied to me over and over again. Told me I'd lost £5000 when I hadn't. Conducted a review of my treatment and still got the figures wrong. Terrible customer service. Took two weeks to pay me my winnings. Jan in the complaint department is a liar. I think they do an intelligence test for potential employees and accept those who fail it.

Customer
08 June 2025
Comment from uk.trustpilot.com
I received an email telling me I was eligible for a "completely free £5 daily bonus". With the promotions running from 6th June to 7th July. To refresh at 0:01am daily. However the bonus has not been credited. And when I contacted customer service they say I am not eligible. However, the customer service rep Kyle credited my bonus after I sent the screen shots of the email. But today the customer service rep Edel said he can't credit regardless of what the email says. I not eligible for the promotion in the email. I have had this promotion before so I know how it works. This is false advertising by Betfair and they should not be allowed to do it. Considering I am a loyal customer. This is just not on.

Ivaylo Aleksandrov
08 June 2025
Comment from uk.trustpilot.com
Nice one also good help assistant

Ryan
06 June 2025
Comment from uk.trustpilot.com
Good site..

Keith
06 June 2025
Comment from uk.trustpilot.com
Very easy to use as I don't sleep during the night I like to bet on football from 12 onwards but if u go on at 11 onwards u can't get the football for next day until 12 but games that start at 12

Sean
05 June 2025
Comment from uk.trustpilot.com
Easy to use, able to set limits. Lots of variety.

Cade
05 June 2025
Comment from uk.trustpilot.com
Just the excitement and fun

Kenneth
05 June 2025
Comment from uk.trustpilot.com
Helpful and enjoyable to be a customer of Betfair thanks

Matthew Goode
05 June 2025
Comment from uk.trustpilot.com
I got the answer to my Query with no problem and was very fast in response I think that this company is a lot better in that way than some other sites

Jyoti
05 June 2025
Comment from uk.trustpilot.com
Appalling customer care and chat system.As bad as the worst companies I've come across.Use GoldenBet.

Robert
05 June 2025
Comment from uk.trustpilot.com
I'v been waiting for my money for more than a month and even after 5 times contacting customer support and promises from their side I DIDNT RECEIVE ANY EMAIL!!! Very unprofessional service, not able to give me anyone to speak with, no direct contact, no answers.... DO NOT RECOMMEND!!!

Mikaela Monger
05 June 2025
Comment from uk.trustpilot.com
Great when things are good, you plod along no issues then bang they close your account, engage in chats 4 times for almost an hour a time, they fob you off, no reason for account close, they reopen but it’s suspended, go through mire chats and answer invasive questions about family bereavements (once I showed interest income from large sums) still suspended with money in there and zero reasons apparently I will receive an email! Not acceptable, the chat is painful and nobody wants to talk in the phone

John McCormick
05 June 2025
Comment from uk.trustpilot.com
Had a great customer service experience with Michael who sorted out an issue that that troubled me for the past couple of days.

Petra Rushen
05 June 2025
Comment from uk.trustpilot.com
Good deals and regular good betting site

Peter
04 June 2025
Comment from uk.trustpilot.com
Free games and good offers

Will
04 June 2025
Comment from uk.trustpilot.com
Absolutely staggering the level of idiocy and incompetence shown by this company. I would give zero stars if I could. They told me I'd lost £5000 when I hadn't. I complained and in response to my complaint they said what they meant was "potential losses" and they understand how this wording may have caused confusion. Bare-faced liars. Wasted my time over and over again with their glacially slow live chat. Closed my account for no reason and so it took weeks for me to get my winnings in the end. I could go on. Better to use Bet365, their bosses might get horrendous salaries but at least the company is competent.

Scott Campbell
04 June 2025
Comment from uk.trustpilot.com
Bets and promotions.were tailored to my bets

Neil Cavanagh
04 June 2025
Comment from uk.trustpilot.com
As I’ve seen a few people have mentioned my account was blocked as apparently linked to a totally different email address. Been onto their customer service chat on 4 occasions for about 6 hours in total.They asked for different forms of identity multiple times despite being sent on a few separate occasions.Then wanted a couple of different memorable words. Think possibly scammers have taken over the Betfair customer chat. If it is real customer service then it’s shocking. I’m deleting Paddy Power as well as they’re linked, and changing all passwords.

John
04 June 2025
Comment from uk.trustpilot.com
Because you get free spin s

Terry Reece
04 June 2025
Comment from uk.trustpilot.com
It’s a good app But on horse racing it does not give guaranteed best oddsAlso on lucky 15 bets you only get single odds for one winnerBut app is fine and easy to navigate
Mar Za
26 June 2025
Comment from uk.trustpilot.com
they cheat people who do not bet any money if you do not want to be cheated like thousands of people
they cheat people who do not bet any money if you do not want to be cheated like thousands of people