General Information
NetBet has been around for 15 years and has built up a very loyal fan base in this time, largely thanks to its fantastic customer service department. The site is easy to navigate with an engaging yet functional interface that makes it very easy to bet on the many markets available. Many of you might not have heard of Cosmo Gaming but they are the driving force behind NetBet. As well as the sports site they also run NetBet Casino, NetBet Poker, NetBet Vegas and NetBet Live Casino. The site was originally branded as 770 (Casino770, Bet770 and Poker770) but was recently changed to the NetBet name, using the rebranding to bring all the subsidiaries together under the same umbrella.
Deposit & Withdrawals
Although there is surprisingly no PayPal option offered, NetBet have worked hard to ensure safety and security are seriously considered. The site is secure and the payment partners they use are among the best in the industry. Making a payment is simple and stress free. Log into your account and go to the deposit section that you will see under “cashier” – note that the minimum deposit amount for all payment methods here is £10 and maximum deposit amounts for some payment methods are lower than other sites such as Paddy Power or BetVictor. On our site you will also find information about NetBet bonus and NetBet mobile app.
Customer Service
NetBet have always provided a great level of customer service and are prompt to answer and have polite, friendly and knowledgeable staff. They have an online FAQ database which is very easy to navigate and find the answer to your query, but if not then telephone, post, email and live chat are all available.
License Information
For customers in the UK, Netbet licensed and regulated by the Gambling Commission, Licence Number: 39170
Kali
21 September 2023
Comment from uk.trustpilot.com
Buggy game resulting in no winnings.Games system seems fine at first use, no obvious errors apart from one game and good choice of games to play from.My main issues which has made me 1 star this is because:On 1 hand customer service were absolutely useless when interacting with the regarding my account.And on the other hand, was alerted to a bonus on one of their games, bonus ran through and gave me my winnings then the game crashed on a "server error" opened the game, it resumed the winning spin same cash amount same spins etc then crashed again at the same point.Logged a job who couldn't see anything and asked for references, I show them my account slip which shows no bets had been made and my balance was still reducing, even though there records state I wasn't win/loss ing anything.Got in touch heard nothing back, said they've log a job. Still waiting to hear back.
Buggy game resulting in no winnings.Games system seems fine at first use, no obvious errors apart from one game and good choice of games to play from.My main issues which has made me 1 star this is because:On 1 hand customer service were absolutely useless when interacting with the regarding my account.And on the other hand, was alerted to a bonus on one of their games, bonus ran through and gave me my winnings then the game crashed on a “server error” opened the game, it resumed the winning spin same cash amount same spins etc then crashed again at the same point.Logged a job who couldn’t see anything and asked for references, I show them my account slip which shows no bets had been made and my balance was still reducing, even though there records state I wasn’t win/loss ing anything.Got in touch heard nothing back, said they’ve log a job. Still waiting to hear back.