Betfair PLAYER REVIEWS(2057)

tehanomander
22 May 2020
Comment from uk.trustpilot.com
Betfair exchange is one of the best sites for gambling on horses golf and football but after their merger with Paddy Power their Betfair Sportsbook site is the absolute pits Betfair Sportsbook is the WORST bookie site by a country mile.Their rules are so ambiguous and pay outs on controversial events ALWAYS favour the site.Rules which are taken as "the norm" in serious gambling are ignored and never ever (not once!!) do they take one for the team so to speak like Bet365 Skybet Ladbrokes etc can ....I genuinely think the fixed odds side of the business (Sportsbook as opposed to the original Betfair Exchange) is so awful on purpose to drive business to the Paddy Power fixed odds site or the Exchange site This might sound like sour grapes from a losing punter but genuinely I hold my own and the losses I have I take on the chin ...that's gambling So I will end with a concrete example of why the site is so bad ...the customer support!! Calling is "support" should be an offence against Advertising Standards!! First off it's difficult to access second they offer zero knowledge of their own rules and even when you quote their rules to them off their own page they just ignore them.The first contact know (or pretend to know) nothing about gambling in general and then the query is passed on to the mythical "traders" ...who you aren't allowed to query or talk to and who ALWAYS have some obscure rule to negate the payout that doesn't exist on their rules page.To top it off it's all done slowly to the point of encouraging you to give up (sometimes you are only doing it for the principle and the sum of money is small enough to shrug it off) but most galling is the sneering tone and "get stuffed you whiner" attitude of the whole support staff ...I genuinely think they are sat there laughing and talking to their "teammates" how they have just screwed someone else over and how much their cut will be because of it I've queried a bet on Bet365 many times and sometimes been 99% sure I was right but after talking to their support and getting a calm rationalised considerate reply or.set of replies I've realised my mistake and accepted I was wrong ...sometimes even though I was wrong they've seen the ambiguity of the situation and paid me as a sign of "good will" Betfair Sportsbook? EVERY time I've had a query it's been a no,stop whining you horrible punter and no I don't have to show you the rule why you are wrong so get lost!! ..type of experience Last time now anyway ...as no way will I ever bet with them again

Marcin Szewczyk
20 May 2020
Comment from uk.trustpilot.com

Chris
19 May 2020
Comment from uk.trustpilot.com
Betscam stole money from me..Stated that we have provided you with refund which is a lie and I can see my account online and scammers never credited funds back. Idioxs told me to go to the bank and try to resolve it there. Thieves

Sam Oconnor
18 May 2020
Comment from uk.trustpilot.com
Shocking company worst promotions worst customer service just avoid

Stephanie Dean
18 May 2020
Comment from uk.trustpilot.com
I left Betfair ages ago, but today a friend of mine has learned the hard way why. On the Macabi Netanya v Hapeol Beer Shiva match he placed a 200 back trade on under 5.5 goals after the second goal had been scored at 29 minutes. His offset lay trade was two points and nearly 130 had been matched when Betfair suspended the market at 31 minutes. The market was not restored till after 50 minutes (meaning 35+ minutes including stoppage and half time)! A goal had been scored at 41 minutes, so my friend would have fully traded out by then. Further goals at 56, 77and 83 minutes meant my friend lost over 70 because of Betfairs incompetence. So anybody wanting to try Betfair, DON'T, there are plenty of other providers to try.

Mitchell mozur
15 May 2020
Comment from uk.trustpilot.com
Its not a casino. Its a video game. There is not one thing remotely the same to a casino. I purposely played 100 dollars on a slot. I, for the record, played an entire 100 dollars. And did not win 1 dime. Even at a casino you would have at least won a dollar. If you enjoy getting ripped off. I suggest you just find someone to give your money to and let them kick you in the nuts. Because that is exactly what this company is doing.

Chris
14 May 2020
Comment from uk.trustpilot.com
Scammers. Put a bet on tennis match..Won and guess what Betfair scam.com cancelled my bet. Please shut those scamming cheats and close company for good.

Mick
12 May 2020
Comment from uk.trustpilot.com
Signed up on Sunday afternoon. Didn’t take a bonus (couldn’t see one). Just deposited 40. Account was automatically verified by there KYC procedure so I didn’t need to send any documents. Ended up winning 800 after spending about 20 on millionaire megaways slot. Withdrew 700 of it played the rest out but didn’t win much more so withdraw. That evening I reversed the withdrawal as wanted to play some more. Spent about 100 of that and ended up winning another 377 on millionaire megaways again. So withdrew 900 in total. Payments are processed after 24hours. So Monday night my payment was processed just now have to wait for it to hit my bank. They have good amount of games to choose from too. No problems for me. Thank you

Kevin
09 May 2020
Comment from uk.trustpilot.com
BetFair is by far the single worst online casino for slots I have ever used. You will never win. Ever. Every other app I use, I lose more than I win on slots, but there are winning nights mixed in. It is never fun on betfair because the money is gone in minutes. Wins are small percentages of your bet given back. "Bigger" wins are gone several spins later. I have played over 30 nights during this lockdown, and not one night have any of the games turned a profit. Only one spin in total hit anything substantial ($30?) But was gone minutes later. The worst is slingo deal or no deal. The higher amounts are rigged to come off the board early. I recently played 5 games in a row where the top dollar amount came off the board on spin #1 LOL. Losing is one thing but they ever even make the games fun. Rarely do you get a night where you can actually play for more than 20 minutes even doing the minimum spins because they take it so fast. I am not exaggerating when I say their slots lose EVERY SINGLE TIME. it is a donation if you are not playing the live dealer games or using FanDuel to bet sports. Joke of an excuse for an online casino but hey, gotta pay for those commercials!!

Tom Tyma
30 April 2020
Comment from uk.trustpilot.com
SCAMMERS. Look at the reviews people. Do not use BETunFAIR. Just stay away or prepare for a nightmare. Plenty of decent sights out there, skybet, Ladbrokes, William Hill, Coral. All great. Just stay away from Betfair at all costs

The Verminator
29 April 2020
Comment from uk.trustpilot.com
So I tried to make a deposit on my debit card and my bank refused it. So these crooks set up a prepaid card to a sister site in fan duel. Well it's hard to spend money at a web site that you wager on sports when no sports are being played. So they took a hundred from me and I couldn't play the games at the site they took the money on

Samantha
27 April 2020
Comment from uk.trustpilot.com
Stay away avoid 1000s of spins RTP 12% at best.... QUOTE `OUR RTP IS BASED ON MILLIONS OF SPINS '.. Disgusting... Just avoid.. Check the other FEEDBACK

Kunde
27 April 2020
Comment from uk.trustpilot.com
Betfair is one of my favourite casino websites. If you are interested on sport betting, live casino, Bingo or other offers, on betfair you can find it. The registration is easy and the verification process goes very quick. Betfair offers a lot of interesting promotions and bonuses. They also have a poker software, you can download it on the website. You can choose a lot of different deposit methods. Withdraws not takes longer then 24 h. When you play in the casino you get comp points, you can find them when you open a playtech game then click von cashier. This comp points you can exchange to money. Playing in Betfair casinos always makes me very fun. The customer support is always friendly and do their best to help you if you have any problems or questions. For reffering a friend they offer very attractive bonuses. The Design of the website is very nice and not complicated. They have a very big collection of casino games, all your favourite games you can find here. On my birthday the customer support credited 2 free bets to my account. I cant say anything bad about betfair my experience here was very good.They also offer some loyality bonuses like for the sportbook if you bet 15 euro in a week you get a 5 euro free bet. On the german website you can from time to time a Free spin for the "jackpot bet". Another promotion on sportbook what i like is safe the winnings. You start with a pot of 1000 euro. Every day you get 1 free game, you can choose a question about sport. Then you need to choose the answer like win team a ? you can bet the complete pot of 1000 euro to say yes they win or you say, im not sure i say 50:50 then you have safe after this question the half of your pot left. after 10 questions all what left of your 1000 euro pot will be credited to your account. If you good in things about sport this promotion will be very interesting for you. I can advise all of you to try out Betfair casino i give 5 stars.

Beth jones
26 April 2020
Comment from uk.trustpilot.com
Deposited then waited to be authorised took so long missed my bonus

Customer
25 April 2020
Comment from uk.trustpilot.com
I only really use the exchange as other parts of Betfair group are heavily weighted against the customer. Even here I have been very disappointed with their conduct recently though. Several times I have had winning trades just to find that Betfair cancel them after the match settles. It really is out of order, they just make up the rules as they go along. To add insult to injury I also made a single error and even though on a bookmaker this would be considered a PALPABLE error Betfair CUSTOMER SERVICE DID ABSOLUTELY NOTHING to help me an so I've forwarded this to IBAS to investigate as I definitely feel it was unfair and against their own T+C's not to VOID the bet in question. Put your money to good use,, don't waste it using Betfair services. Avoid at all cost.

AS11
23 April 2020
Comment from uk.trustpilot.com
Bunch of horrid, greedy white tw@ts just like the muslims. Best to avoid.

Jessica W
22 April 2020
Comment from uk.trustpilot.com
The Exchange is by far the best betting site out there. Good customer service, thanks guys!

Linda Gould
22 April 2020
Comment from uk.trustpilot.com
I wish I had read the reviews before throwing my money away, worst slots I've ever played, over 300 down If you do actually get a bonus feature don't expect to get a decent win, most I got on 1 pound spins was 40 and you can actually see the reels going wonky, disgusting site there basically just cheats and thieves...

CC
20 April 2020
Comment from uk.trustpilot.com
Literally spent so much money on their arcade site and nothing to show for it. It takes your money so fast that you don't even enjoy the games. Forty pounds deposited and the money all gone in the space of 15 minutes.

Tamas97
19 April 2020
Comment from uk.trustpilot.com
It is not your site if you play high stakes. My account got limited after 3 day, and now the highest stake I can bet with is just 40 EUR. I won 400 EUR and that's what happend. Their customer service is very bad. The only positive thing for me is just the withdrawal was fast. That's it. Avoid this betting site.

customer
19 April 2020
Comment from uk.trustpilot.com
if I could give it 0 stars I would absolutely useless never have I been on a site so incompetent n unprofessional, I have signed up deposited played on my account got suspended due to verifying which is ok,sent documents to verify account after 3 days was checking the chat they had no time scale i was on chat numerous amounts of time they said nothing,23 days later to say the least is stupidly ridiculous 23 days to say your documents are no good even thou there was constant contact and to send again is a joke, said they had sent an email telling me what I sent was no good, there was no email from them at all so that was a lie,I actually asked for my money that I deposited off my account back as I was sick of the wait and not happy with the service they wouldn't let me withdraw my own money!!!My account didn't get verified and currently still waiting after sending the same documents prob another month of waiting the timescale is not ok at all and the help chat don't even get me started what help chat?? they full of bs I would not recommend this website however betfred I have been with for years and are very good never no problems!

Jay
18 April 2020
Comment from uk.trustpilot.com
Avoid betfair at all costs!! They will not help u in the slightest if u have an issue, lose connection during a game then say goodbye to your money! Contact support and u get a robot asking u about promotions and how much money they can take from you... total waste of time and money If u download any betfair apps!

Sean Reed
16 April 2020
Comment from uk.trustpilot.com
Absolutely shocking company. If you want to call them, forget it, no telephone number, they suggest you tweet or FB them, and when you do, you don't get a reply. I signed up, entered the promo code for 50 free spins, deposited money twice, no free spins at all.

Everyday TV
14 April 2020
Comment from uk.trustpilot.com
played the sword and grail slot, 100gbp on, 40p spins, hit the feature twice in 250 spins, neither paid more than a fiver, worst casino site out there.

Billy
13 April 2020
Comment from uk.trustpilot.com
Horrible company, the worst customer service I've ever dealt with. Placed a bet and logged off. That night someone has hacked my account and cashed out the bet and placed it against my original bet. When I realised what's gone on I contacted betfair who said they will run security checks which took the whole of 2 minutes. To which they replied no unauthorised access can be seen on the account and they won't be returning any of my money, even though when I checked the devices what have been on my account its showing 3 or 4 different ips from different places. One of them logged in the day I placed the bet, one that night and another the day my bet was won. Surely they have the technology to see these other ips and to see a different device cashed out the bet in a totally different location to I am

Hitmebaby1moretime
12 April 2020
Comment from uk.trustpilot.com
Closing my account. They never done anything wrong as such but there are much better sites out there even in terms of UX. Odds are not even decent on sports. Hardly ever get a bonus. There is nothing personal about their service either. So what's the point in playing there? None.

Connor
09 April 2020
Comment from uk.trustpilot.com
I raised a complaint with betfairs escalation team, which was referred to their reviews team 9 days ago. The nature of this complaint was betfairs verification process, as I was allowed to open an account with Id and bank statements, which provide information linked to previous self excluded accounts. Since then betfair have continually asked me to contact gamstop (fob off) and that they could not review the complaint until the information was received. I explained that my issue is with their verification system and activating an account that has details linked to a previous self excluded account. After emailing around 15 times over the past few days I inevitably reached out to gamstop to provide my data ( which links to the id and bank statement ) again this was not my complaint, it was a verification complaint through betfair adm simply activating an account that should not have been activated in the first place. I provided the data 3 days ago, to ease their incompetence. I forwarded this to betfair 5 times, due to this incompetence. This morning I received an email asking for the details again. It's all to laughable really I then went onto their facebook page and they could not help, as this case is with their "management" team. This is by far, the worst experience I have ever had and I highly recommend that people avoid betfair and their services going forward.

hina ahsan
09 April 2020
Comment from uk.trustpilot.com
betfair poker is a scam . i am telling you the last hand which i played IN 6PLUS HOLDUM i have 10 J SUITED & and player has 69 off suite . flop open with 8Q7 TURN A. MY CHANE IS STRIGHT AND FLUSH. I CALL ALL IN .OTHER PLAYER MATCH IT ,RIVER 7. AND OTHER PLAYER WINS .HOW COME I HAVE A HIGH CARDS WITH 10 &J . I MSG HELPLINE AND THEY DINT RECOVER MY MONEY .I ALSO SEND THE PICTURES AND VIDEO ASWELL BUT NO REFUND THEY ARE CHEETERS DONT PLAY ON BETFAIR THANKS

Jonathan Diaz
04 April 2020
Comment from uk.trustpilot.com
You can see 99% of the reviews are terrible for a reason. Ive used numerous systems, betfair borgata hard rock you name it i have used it, and betfair/golden nugget/ fanduel system is by far the worst. Better safe than sorry right? Pick a better casino/bookie. Trust me....

Kevin
04 April 2020
Comment from uk.trustpilot.com
customer over 10 years, will close my account now once my remaining open bets are settled, customer service is a joke

Richard West
04 April 2020
Comment from uk.trustpilot.com
Played slots on Betfair for years. Win occasionally, lose a lot which is to be expected, they are a business after all. Since virtually all sport has been cancelled Betfair must’ve seen profits plummet. Which is probably why now you can’t win a thing on the slots! As the casino will now be their main source of income, the odds have changed drastically! Almost impossible to get any kind of bonus feature. They’re are not even trying to hide it, spin after spin with nothing. They’ve embarrassed themselves and lost a very loyal customer here.

ox rdz
02 April 2020
Comment from uk.trustpilot.com
Worst chat ever. Void coupons. Scam. Stay away. Rubbish

Casinos Not On Gamstop
01 April 2020
Comment from uk.trustpilot.com
Not the best but certainly not the worst. I guess if it wasn't for their sporting exchange I probably wouldn't bother with Betfair. But still, far worse places out there.

Chris
31 March 2020
Comment from uk.trustpilot.com
look at the reviews. it tells you everything...company should be shut and fined millions for scamming customers out of money. scamming thieves and liar....cheats

Luke Radford
27 March 2020
Comment from uk.trustpilot.com
Am suprised that their review is as high as 1.4. Would give 0 if I could. Customer service is nothing short of disgraceful.

Ghost Factory
26 March 2020
Comment from uk.trustpilot.com
Lose a lot of money never win nothing. Don't put your money in this website you'll lose everything. Don't trust 5 stars reviews, obviously are them reviews with fake accounts. Don't invest or you'll suffer because of this scammers.

Beni
26 March 2020
Comment from uk.trustpilot.com
Me and my friend we are playing on the same table I bet player and my friend bet the house and we ended up both losing be aware

Mark
23 March 2020
Comment from uk.trustpilot.com
Haven’t had a problem. Quick with verification. Played tonight. Paid via PayPal. Deposited 50. Won and withdrew 100 received in a few hours. Thank you

Carol Hurley
21 March 2020
Comment from uk.trustpilot.com
Been waiting for weeks to have my account verified they have had all forms of identity but still waiting absolute rubbish I’ve got money in there to withdraw and they won’t sort it totally fed up

TONY
20 March 2020
Comment from uk.trustpilot.com
I have been with Betfair since the year 2000 so after 20 years i thought they deserve a comment here. Excellent Exchange and Lots of Betting Market choices. Fast Withdrawals compared to years ago ( 4 hours Approx ). Great selection of Casino /Arcade / Games - Bingo and promotions tailored to your needs. I do agree that the Livechat isn't always the best option but normally resolved within 15 - 20 minutes. A phone number should be available or a callback on more serious/worthiness issues. But excellent service for 20 years and hope many more to come.

Shaun McKibbin
20 March 2020
Comment from uk.trustpilot.com
If i could put 0 stars for these clowns i would. I've never wrote a review in my life about any casino but these lot are so bad i feel i need to. Only casino ive played at and the slots dont pay at all. Every bonus round you hit, if you hit one your lucky to win 10-15 pounds. Defo rigged. Generated plenty here over the years but cant get the smallest of wins. Dont think ive ever had a win on a slot of over 40 pounds n been there years Stay well clear everyone

Christina Baylis
19 March 2020
Comment from uk.trustpilot.com
My account was suspended on the 13th March for reasons unknown. They asked for proof of ID on multiple occasions since but my account remains locked and unable to withdraw my money. The business wording, especially around 'special offers' are not written in plain English and unclear - meaning that its easy to spend more than you realise. Their chat bot to help with enquiries is useless and frustrating I have reported the company to the gambling commission but fear my money is lost as they fail to respond. Would not recommend anyone this online service - go into a betting shop instead where you know that you can place a bet without having to prove 100 times over who you are...

Francisco Turner
19 March 2020
Comment from uk.trustpilot.com
I don't know how I was logged out of my account after I funded the account with $500 but I was able to get help from a certified hacker who helped me gain full access to all the activities on my spouse's device without his knowledge. You can trust janerigger175 gmail com has the best ways to help in carry out these services.

Stuart
18 March 2020
Comment from uk.trustpilot.com
These guys used to be a decent bookmaker until PaddyPower bought them. They used to have decent offers and promotions, and competitive odds... now their 'offers' are really poor and free bets are extremely rare. On top of that, their slots are definitely paying out significantly less, to a point where it's clear something major has changed. I'm going to close my account indefinitely, I think.

Gary
17 March 2020
Comment from uk.trustpilot.com
Been taking bets all day on matches that they know are postponed since morning. Disgraceful

Voy
14 March 2020
Comment from uk.trustpilot.com
Stay away!! My account was suspended out of the blue. Proof of address, funds etc was requested and sent to Betfair on the same day. 4 days later the account is still suspended and my funds locked.

P
14 March 2020
Comment from uk.trustpilot.com
Should be 0 stars. Acca edge right now does not exist. They won't tell you... And unless you're someone going through all the T&Cs you will get screwed. With the corona virus and a lot of games being voided... They will render your acca edge voided. So if you have accepted lower odds in case one fails... If one does fail but another game is voided... Your bet is lost even if all the other games actually playing win. It's disgraceful

Robert McIntyre
11 March 2020
Comment from uk.trustpilot.com
Absolutely appalling customer service. Their agents are rude, condescending and completely lacking in any understanding of complaints procedures (majority are unaware that there is a complaints procedure). The agents are difficult to talk to as their responses are generally incomprehensible. Extracting any-sort of information from them is very frustrating as they struggle to answer even the simplest of questions. I sincerely doubt any of their agents have undertaken any sort of job specific training. I strongly advise avoiding this cowboy organisation at all costs!

Mad Manc
10 March 2020
Comment from uk.trustpilot.com
Used to be great then paddy power got involved and they don't care anymore. Customer service is nonexistent. Site crashing all the time. Numerous issues. Pathetic
Nuno Antunes
25 May 2020
Comment from uk.trustpilot.com
Avoid. I usually played on sports book. If you do not turn on the feature to accept the odds change its almost impossible to place a bet while a game is on. When you have that feature on happens that your bet will always, or over 90% of the cases, change in the site favor. The most incredible is that the odd change in their favor even if the point is not done by the player losing (which i normally bet on). The bet would have to change in your favor and is not what they do. This is is programmed to still people.
Avoid. I usually played on sports book. If you do not turn on the feature to accept the odds change its almost impossible to place a bet while a game is on.
When you have that feature on happens that your bet will always, or over 90% of the cases, change in the site favor. The most incredible is that the odd change in their favor even if the point is not done by the player losing (which i normally bet on). The bet would have to change in your favor and is not what they do.
This is is programmed to still people.