Betfair Review

Deposited €50.00, bet on horse. I won. Betfair suspended my account. They kept all the money including my deposit. Do not waste your money on this site.

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I won money I withdrew it my bank sent me message to say it was paid in but no money was put in

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I have bet on the US 2020 election on Donald Trump as the winner … but on 14.12.2020, Betfair itself has announced Biden winning after "fake news" from the major media in the US … as it has not been announced by the US government yet. I think Betfair should wait until 20.01.2021, when there is a clear official statement on who the next president of the United States will be. If Betfair does not withdraw this decision, it will harm your business in the future

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if i could put no stars i would.
this company is one big scam.
soon as you win they close your account and when speaking to managers they dont have a clue what theyre talking about.

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Placed bets on Trump to win oddly im told to hold tight dont bet anymore on day of bet suspension just before suspension by betfair spike assistant on the phone
then online assistant says sorry for your loss
# election fraud on a high scale, i told them i will be back when Trump officially wins and you guys will have to pay out again like 2016 they said not this time
i told them law is above betfair not betfair above the law

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OK. First and foremost, you id*ots voting on the US election lost your bets – deal with it. So you can't criticise betfair for that.

However, after using Betfair for about 5 months for my lay bets and depositing well over 1000 I was majorly let down yesterday.

I layed the Saturday ACCA at 50 for a 3 or so profit off Sky (I've seen Betfair actively encourage matched betting before anyone gets on their high horse about it – no need to stick up for the bookies). The cash out value on Sky was double what I put on after about 15 mins into the games so I thought I'll cash out of everything now.

For some reason Betfair didn't give me any sort of cash out/trade out option for this one, so I backed the ACCA for around the same amount I layed it, which should have cancelled out my lay bet and returned my stake.

Apparently not. Even after everything was settled I was left with 14 out of 65. Although the profit on the back bet was supposed to be 116 – 70 or the lay 70 – 53. So I should've ended up with either 46 or 23. But I ended up with nothing. Leaving me 20 out of pocket in total. Betfair can't do simple calculations correctly.

In future I will only use Smarkets, as they have a clear and simple trade out option and pay winnings instantly, not a week and a half later like Betfair.

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Betfair assured me that they would not call the USA presidential lawsuit until all legal disputes were cleared up.
Believing that they would do what they said, I put another large amount of bets on Trump. Betfair deliberately misled punters and cancelled all our bets paying out Biden backers early, effectively stealing all our funds.
After further investigation, it seems that Betfair has ties to some shady people involved with Scytl and the Clintons.
If you are going to bet and want peace of mind, go elsewhere.

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I used a sign up promo code to get a refund on a US election bet. I did not get a refund as apparently I didn't place it in the right section which was not clear.
This is clearly a way of scamming people using small print.

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Absolutely disgusted how this company has just decided to change the bet to winner of the electoral college instead of the next president 20/20 WTH
How in the hell can they close this bet when it hasn’t even been legally fricken decided yet.It’s still going through courts and if Trump does actually win and become the 20/20 American president and you placed your bet on him well sorry you have lost all your money.
Listen up Betunfair if I wanted to bet on who won the electoral college bet than I would have had the option to do so on your site but I did not want to bet on that and only wanted to bet on the next American president 20/20.FULLSTOP
It’s as plain as day on your site back trump to win or not.
Have you lost your minds ?
What are you thinking ?
Have you all gone mad ?
You have lost the plot ?
Do you know what I’m betting on now ?
I bet that after January 20th 2021 there is going to be the biggest class action case in the world’s history against Betfair and the honest Betters.
Good luck Betfair

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Clearly involved crooks don’t bet with them or sky bet bet Fred or any other that paid out on the OBVIOUS FRAUD/SCAM!!

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Totally disgusted. Horrific experience. Their opposition in Sportsbet despite paying out early on Biden have declared if Trump wins they will honour that bet. Do not EVER trust this corrupt company. You would have to be deaf dumb and blind to NOT know the US election is contentious and may even be declared null and void.. I will be personally suing Betfair for their unscrupulous behaviour.

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Betfair Total fraudsters.
When i placed my bet on Trump to win the US Election NOTHING was made clear as to how THEY were going to decide the result.
They won't even give me an individual complaint number!!
Avoid this company at all costs.
Total sharks.

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I recently bet on Trump to be the next president, I was told on the phone it would be based on either a concession by Trump or ratification of the electoral college votes. Neither has happened yet, should Trump turn this around which is quite possible I am sure there will be a class action and I will be joining it.

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Betfair are in clear breach of their own stated terms for the USA President "Next President" market. The bet was paid out contrary to their "expressly stated terms". There was to be "certainty" of the result, which requires the closure of outstanding litigation in various levels of the justice system, including the Supreme Court, and the expressly laid our process in the 12th Amendment of the USA Constitution. This is appalling, and must be remedied should the conclusion of this "Next President" result be determined in favor of Donald Trump.

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I used Betfair to bet on the US elections for the next President.There is still pending litigation yet Betfair have decided to cast the vote based on the electoral college vote.Betfair are fraudulent and they will have to pay out twice or be sued.

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I put €2000,- on donald trump a lot after election day. I have clearly ask in messenger that i bet for the next president on 20tj january . They told me yes for sure. Thanks betfair .. 👎👎👎

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I placed a bet on the 2020 US Presidential election and this election is in its DUE PROCESS meaning that the outcome is NOT called yet. Betfair obscured from the bet proposition that it would settle the market on the candidate that had the most projected Electoral College votes… SCAM SCAM SCAM!

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One star is generous!!!!!!!! I feel totally outraged and conned by their handling of the US Election. They have manipulated, lied to, and stolen from their customers. Not just a little bit of theft here, we are talking big big BIG bucks and they CANNOT get away with it! The bet was for the NEXT PRESIDENT, plain and simple Betfair! Your service team misadvised customers to encourage them to keep their bets in play and place more bets, you are trying to get out of this with the small print but it's a contradictory load of rubbish which changed throughout. There are sooooo many more totally immoral and ILLEGAL things you have done which i could mention but the list is too long. Total fraud and corruption. There is more than meets the eye here and you will not get away with it. NEVER BET WITH BETFAIR!

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Do not use this SCAM platform. I put a lot of money in the US Presidential Market on Trump. Betfair has decided to close the market early and pay out the "Projected" winner and not wait to hear who the "Actual" winner is. They mentioned they would take into account pending Legal Action, but they have ignored their own statement. Legitimate Betting platforms like Sportsbet have paid out for Biden as the projected winner, but clearly stated that if Trump goes on to win they will pay out those who backed Trump.
I have lodged a complaint with the regulator NTRC in Australia.

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What a bunch of thieves. I had a sizable bet on Trump to win US election. These crooks settled the bet on the electoral college votes. Before the Senate had officially counted and ratified the votes on Jan 6th or before any legal action had played out. This is a scam outfit, that makes up its own rules to suit.

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Put money on “next US president market “ backed Donald Trump at high odds. No president has been selected and all of the sudden all bets are cancelled (loss) betfair claim that the bet was for “most projected electoral votes”. When clearly I bet on the “ next us president” not only has Biden NOT won the most electoral college votes but no president has actually been selected. This is both unethical and illegal and will be lodging complaints with governing bodies and ACCC our money was essentially stolen. Do not bet with betfair !!!

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Not even a 1 star, if I could leave a minus 1 star that would be a starting point.
Fraudulent. How can you settle a bet before the results have been announced ?

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Their settlement of the US Election in favour of Biden before the final outcome is known is atrocious.I hope they will confirm that they will pay all pro Trump bets in the event President Trump is inaugurated on 20th January 2021.

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Settled the ‘Next President Market’, before it is official, used scammy fine print to justify it.

I have lodged a complaint with the Ombudsman about their misleading and deceptive conduct.

Do not bet with this company, they are not to be trusted.

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They change rules during games. They have been shown to outright lie to solicit more bets. Disgraceful. Currently under investigation from Ombudsman and NT Gov. Don't touch them with a ten foot pole.

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Took my money without confirmation of bet result which is totally illegal. The good news is when Trump is declared the winner the directors of betunfair will have all there assets confiscated, we will get our winnings and they will be go to jail. The time of corruption rules is coming the end.

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I always trusted Betfair but have been bitterly disappointed to see that they are settling (closing) a bet in the "Next President 2020" election market before the final result is absolutely certain. It's like closing a soccer match after 90 minutes although there is an overtime with another five minutes still to play. Even if a team is leading, there is still a possibility of another outcome and the result is NOT fix. So this is an absolute no go and after this experience I can only recommend to stay away from Betfair if you are interested in really fair bets.

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This company is run by criminal scammers who invest in their own markets themselves (such as the US Next President market) and settle early at will to suit themselves. Everybody should withdraw money, close thier account and write a bad review.

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You just cannot trust this company.
They will do what they want with your money.
I’m never using it again!!!

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Blocked all promotions from promos page, when started wins more than i loosing. Asked them, they cant explain why….deceivers.

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Befair called the election wrongly .The election is not over YET!

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I also joined in 2003 before paddy power wrecked this great company.
Live chat is a waste of time fobbed off every time with somebody will be in touch it never happens forget these these people go to betdaq instead.
they want your entire life details bank job etc next will be blood group how toilet trips a day etc.
pp just want to shut betfair down it seems?
thought was just me had problems with betfair but see most people do now

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account opened 4 days ago, 5000 deposited, tried to bet, account suspended, all documents supplied, 3 days lead time, then changed to 2 – 5 days, 4 days tonight still no joy agent says asap, tomorrow will be 5 days, disgusting service

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Exchange is great, have had issues with requesting markets on live chat, being told they would put the markets on and never happens.

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They will take your money as a deposit before you are verified so not only can you not make a bet BUT YOU CAN NOT WITHDRAW YOUR MONEY!!! This process could take days or weeks! BEWARE!!

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Awful customer service and response time. An agent opened an account for me on my behalf so I could change my address (moved country). After one session they locked my account for a review which has now been pending for 2 weeks. Numerous contact attempts ignored, no time frame given and money withheld.

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Horrible site, STAY AWAY, the blackjack is so rigged. You get 20 against a 2, they pull 6 cards for a 21 and you lose. The dealer is always showing a Ten and 75% of the time they have 20. When you hit your 16 you get a ten, when the dealer hits they get just the card needed to win. Do not waste your money!!!! I can’t post pictures or videos on their facebook but have screen video’s of this horrible site stealing hands.

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I'm so tired of seeing the commercials on TV where people win all this money on this casino… I can't even get bonus spins on slot machines after hundreds of spins…Save your money you'll be happier…

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All slot games should be avoided at this time…I'm a regular and have been for 10 years on various sites never complained til not it's not just betfair it's all of them. Theyve stopped paying out…can do over 150 spins til you land a bonus which isnt normal, this is on most games esp megaways. Something has changed this year they have got much worse. Avoid all.

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Waited until the moment I made a deposit, then suspended account asking for verification. Sent the documents straight away, thinking my account will be reactivated quite shortly. Unfortunately that is not the case as it has been more than 72h since then. Customer support is nearly none existent. Apparently my verification has been given a 'priority' to get resolved, but again, it has been 10h and nothing happened. Total disaster. Find a better casino to give your hard earned cash away.

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500 spins on goonies not a single bonus round what a loss of time n money really bad and gladiator too

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Genuinely don’t know where to begin, I don’t…I’ve never witnessed anything like it.

Deposited a tenner, had a crack at bingo and won. Wagered x amount and my winnings were then cash. Cashed out, logged back on to be told my account was closed. Oh. So off to live help I go, asking if it’s possibly because of a verification issue, as that’s happened before on other sites with photo ID and the rest

Nope, closed on business grounds, we will be retaining your 140 but you can have your tenner back pal, how does that sound…erm right, so why? “We can’t tell you, T’s&C’s said we could do this and you agreed so 🤷‍♂️ Furious does not come close. 100s of people online saying the same thing, some for 1000s of pounds. I’ve not had ANY correspondence, no email to tell me it was closed, no letter, nada, zero, zilch. Seems they can close accounts when they want to. I asked to escalate it further, a proper complaints procedure to be told I couldn’t. Contacting the gambling commissioner this morning. AVOID.

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non-existent customer service…avoid

Suddenly closed account of over 20 years with a 5 figure sum in the balance without reason, didn't even tell me until I tried to log in. Only online chat available, no telephone number to call or email to write to.
Refused to give any explanation or reasoning or to engage in any way, and after 2 hours of online chat reluctantly agreed funds sitting on exchange could be returned in due course and could not be cashed out even though the markets are in-running so i'm left exposed with no ability to change my mind at any point with a five figure exposure!

Would not give details of any escalation process and said decision was final.
Suggest others write to IBAS about Betfair with similar issues and follow the 'call to evidence' in the Gambling Act review the government are just publishing, it's clear from the comments on here there is a big issue with how Betfair treat their customers.

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Just tried to sign up, sat down spent some of my life filling in the form online. Right at the end after spending 10 minutes filling the form a pop up said something like 'we have to know this is you' then the screen just went blank!!! wasted more of life waiting to see if something was loading up but nothing happened. Just a little bit fed of websites not working properly in this modern age.

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What has happened to them? I have held my account for 12 years, never had any issues. I have bet over 100,000 with them in that time period and am a priority customer. The way that I have been treated is disgusting.

They suspended my account and told me that I had to send in a copy of my passport, bank statements and payslips. I was fine with the first two things but I do not work anymore, I am retired and, therefore, cannot provide them with payslips.

I have tried to speak to people, tried to email, tried to chat and the responses that I have gotten are simply shocking. I have been told that they "don't know" what documentation someone in my position can provide. I have tried to escalate the issue, taking up hours of my time, but to no avail. I have been unable to speak to a manager at all, apparently they don't deal with the public, and most of the time I don't even get a response from them.

If that's how they treat priority customers then heaven knows how they treat their regular customers!

I have been to Cheltenham in the Betfair box, I had a great relationship with them, but now they won't even give me the time of day.

So, if you are a serious punter looking for a genuine place to bet where you are treated correctly, DO NOT CHOOSE BETFAIR!

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Disgusting service all round, scam artists of the highest order.

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My account got restricted after only placing 8 bets. Only won 2 out of them and there's no way for me to ever bet again.

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Horrible customer service. Minimum free spins no matter how much you play and even when I’m getting free spins I can’t use them because it says I have other active bonuses. As if it affects each other if I win free spins on a promo.

And when I try to contact customer service it’s impossible. Even when I get a reply, they say they will take a look on that issue and they never get back with a resolution.

There are so many online casinos, slots, bets to play. No reason to continue with Betfair.

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i want to give you 0 stars..Betfair is very big rubbish,i started betting with them and will never bet again never,i had 400$ that i wanted to withdraw and did all the procedure through wire transfer,after 2 days money came back on betfair account,i contact customer service they told me check with your bank,i tried to withdraw again and same story,i contact customer service same answer.Third time i tried to withdraw money same story i contact customer service same answer check with your bank.That was my 3rd time going to bank and the staff in the bank was upset on me i am asking them every 2nd day what's wrong with your bank i can't receive money.The lady she called me in the office opened my account on her computer and show me on the screen and ask me which transaction,you don't have any transactions.I was look like i am retarted or the biggest fool in the world annoying the staff there for my 400$ withdrawal every second day which betfair never did any transaction.after that with the bank i contacted betfair immediately and asked W-T-F is wrong with them and told me wait i transfer you to another agent i waiting 1 hour i got upset i bet all the 400$ which i can't withdraw lost them all and never bet again with them.GARBAGE.lowest odds from all sites.i wish you all the worst and hope you bankrupct soon.Pie*ce of S**T F**King animals.Reminder for people do not bet with this cheaters.Customer service very lazy and laughing when talk i telling them i am serious isn't joke if i need to use VISA or MasterCard,she told me VISA should be okay send me smileys not serious.Mothe*F**kers

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