Betfair PLAYER REVIEWS(2352)
Daniel Williams
28 December 2022
Comment from uk.trustpilot.com
Do not use. If you win money they will suspend your account and not accept any documents you send. Even though paddy Power accepted the same documents.
Mandy McGuchan covgal
23 December 2022
Comment from uk.trustpilot.com
Scammers , avoid , made a withdrawal and they closed my account due to security reasons wouldn't tell me why , customer services very rude, asked fir my details to be erased was 48 hours I'd receive an email , I'm not banking on that :( please don't use this site , scam.
Alex
21 December 2022
Comment from uk.trustpilot.com
Disgusting company, sent me an email to use a 5 free bet. Won 75 with it and then all of a sudden theyve closed my account due to security reasons and wont give any information or send me the money. Disgraceful company.
Bryan
19 December 2022
Comment from uk.trustpilot.com
The difference between investment and gambling is learning how to put probability on your side.I lost a lot of money gambling with Befair, but how did I eventually put probability on my side ? I did simply by joining Royalhubllc,com, I have made much more money than I could imagine investing with them. Lesser risk to gambling as well
Logan
19 December 2022
Comment from uk.trustpilot.com
I signed up to Betair and was told to submit my proof of ID and proof of address by their bot so I did. I was then told to wait 72 hours for this to be processed so I did and didn't receive any contact from them so I then contacted live chat which was a bot again and it told me to wait 3 - 5 days which I did and still nothing so I finally contacted live chat and demanded to speak to a real person and get this the real person said "I should have contacted them sooner and will now not be eligible for any sign up bonuses" absolute disgrace of a company and I would recommend avoiding at all costs.
Allan
18 December 2022
Comment from uk.trustpilot.com
Be careful and make sure to take a screenshot when your bet is matched if placing a bet on the exchange.I placed a bet which was matched and the money taken out my account to place said bet so you can imagine my surprise when my team won and I went to collect my winnings and found that my stake had been returned however no winnings and no record of the bet having been placed on my account!I duly contacted customer services via the online chat who stated that the bet was showing as unmatched on their end and so there was nothing they could do, I wonder if this would have been the case had my bet lost, I think not!I cant say I am surprised with the amount of negative reviews already posted about these absolute scammers!In summary I would avoid like the plague or if you are using then make sure you screenshot all matched bets as proof that they were made and matched!I would advise using smarkets instead if you are looking for something similar.
tony barratt
18 December 2022
Comment from uk.trustpilot.com
Betfair just closed my account with no explanation or warning when I had money in the account! I was informed its now going to take 5 days to receive my money back, please dont use these as they can shut you down at any second with no warning
jackpalance1
17 December 2022
Comment from uk.trustpilot.com
No need for more bad reviews here?10-15yrs ago I restricted from this site now apparently its owned by flutter plc which also own PP and skybet now low and behold out of the blue Ive no access to these other accounts as the restriction apply to them as well .Tell me this is a joke someone please ?
Adam
17 December 2022
Comment from uk.trustpilot.com
I made a deposit of 40 pounds made by instant bank transfer and while it was still being processed they suspended my account
Susan Kelly
16 December 2022
Comment from uk.trustpilot.com
Over a 170 spins at 40p a go on gold cash, not one freespin. Yet the games called gold cash freespins. RIP offs. Beware people
Nb
16 December 2022
Comment from uk.trustpilot.com
This company is scammers,they don't physically exist, I gave them 25k in commission, they tortured me alot , they don't care about customers , I went to Hammersmith office today they didn't see me there . This is a mefia whom you can't see or meet , government should take action against these companies who make profit from UK but not exists in UK. I
Jo
15 December 2022
Comment from uk.trustpilot.com
??? should be called unfair signed up said verified deposited 80 then they locked my account said I needed to upload documentation to which I dont have now holding my money and customer services are absolutely useless disgusting site
no scruples
13 December 2022
Comment from uk.trustpilot.com
iv never really done very well on betfair wins are few and far between the slots are awful you very rarely get a bonus from slots and that is what you are depositing your hard earned money on you dont get a lot back from betfair it actually seems the most unfairest site thats just my opinion i know its gambling but something back from deposits would be great its set out nice i won 130 after depositing 70 pounds i then deposited a further 150 no bonus nothing back i then deposited another 30 nothing back no bonus the slots are the worse iv played on any site you just want to feel like the slots are fair when you deposit your money
Dan
12 December 2022
Comment from uk.trustpilot.com
Worse company ever!! The customer service is non existent and they are just taking peoples money and when you win they dont pay out!! Scammers!!
andrius gerikas
11 December 2022
Comment from uk.trustpilot.com
Theseclot have to be closed down. Took the money for the bet immediately after win take ages to pay into account
Jakub Dybowski
10 December 2022
Comment from uk.trustpilot.com
What a incompetent imbeciles. They advert me bet with max stake 10 when I try to go for it it wont allow me to bet more than 5. I have asked customer service if its some error and I have been explained its not. "my account is restricted to max 5 bet". However they wont explain why not to mention fact they shouldn't advertise it on my account then ? INCOMPETENT IMBECILES AVOID
Eddie T J Naylor
10 December 2022
Comment from uk.trustpilot.com
betfair promos are so rigged you want them all to suffer a painfull death.
Barna
07 December 2022
Comment from uk.trustpilot.com
Hi there,I have made I account today,made the deposit!After half hour I have asked where is the deposit bonus?they said I am not eligible!
Eddie T J Naylor
06 December 2022
Comment from uk.trustpilot.com
never win anything just take take take should be www,taketaketake.com
br w
05 December 2022
Comment from uk.trustpilot.com
worst customer suppport u will ever see worst customer suppport u will ever see worst customer suppport u will ever see worst customer suppport u will ever see
Mike
05 December 2022
Comment from uk.trustpilot.com
Theyll take your money immediately. But theyll take forever to return your money. You have no recourse. Customer service keep you waiting for 20 minutes on end. I would never recommend this organisation to anyone. I will delete and close this account as soon as I have my money back. Save yourself, do not join these con artists.
Michael M
05 December 2022
Comment from uk.trustpilot.com
Good bookmaker from my experience. Real and fair bonuses - unlike other bookmakers e.g.888 etc.Very happy with Betfair and they seem to be fair and trustworthy.
Paul Wilson
30 November 2022
Comment from uk.trustpilot.com
100 on one slot game and not one bonus or any win of note, biggest rip off betting site ever
James
30 November 2022
Comment from uk.trustpilot.com
Done tens of thousands of spins at 10p, and the most I've ever won is 3, very much a huge scam, never known gambling companies to get away with this before, I'm truly shocked.
Ginette Attwood
29 November 2022
Comment from uk.trustpilot.com
It's says bad for a reason, I've been playing the same bunch of slot games for over a week now and none of them have given a bonus and barely any wins at all and by wins I've had the odd few pence..I've played all the same games on different sites yet this place is fixed to give you the lowest possible..so boring and miserable.
wayne lloyd
29 November 2022
Comment from uk.trustpilot.com
What's the point in pin drop mega pot iv been playing since it started and you get 20p every time once the big pot go of the screen it doesn't come back and it goes of fast its so rong how you miss lead your customers with your fake advertisements just for once why can't you do what it's say you could get insted of 20p
James O flynn
28 November 2022
Comment from uk.trustpilot.com
Long time with betfair but have to now put them in the pits as regards CustomerService and fair play. They employ some of the most polite but unhelpful staff I have ever encountered. Shame for a company I was once proud of. Disrespectful to customers intelligence and as their logo fair play goes they are liars. Join this exchange at your peril. Awful awful experiences shame on flutter paddy power. Barry Orr avoid.
Brody
25 November 2022
Comment from uk.trustpilot.com
Terrible, they removed the helpline number and now literally treat customers like you know what. Even trying to contact them is a mission. 40 minutes waiting to message someone and then it is past 11pm and the option to contact someone does not even work. I have placed 2 bets. Money in the account want to place 2 more bets to cover a bet, but they are playing dumb. So frustrating. Effectively want 4 bets, placed 2 out of 4. Need to place the other 2 to cover my perm, but suddenly, I've exceeded my betting limit. Yet less than 10 minutes earlier I was allowed to deposit the cash.
gt
21 November 2022
Comment from uk.trustpilot.com
I put a 25 forecast on the dogs 1 minute before the start time .They are saying that it was not matched.
KasperN
21 November 2022
Comment from uk.trustpilot.com
I made my account about a week ago and after depositing some money onto the account, the account was closed "under business terms", whatever that means. At least the money didn't leave my bank account but still just a horrible experience.
Spencer Pearce
21 November 2022
Comment from uk.trustpilot.com
Bounty Raid(HUGE ALERT)is a slot game in the Betfair Casino run by Paddy Power my advice is do NOT play it as it is probably one of if not the most fixed corrupt slot games available in the Casino.Paddy Power manipulate the reels inplay on all games its so obvious they don't even hide it you start off losing with this game and carry on losing every time you play it you lose its thousands and thousands of spins without a bonus just constant losses with about a 16% RTP if your lucky you have been warned.
gt
15 November 2022
Comment from uk.trustpilot.com
I had a forecast come up on the dogs .I waited to get paid out .Nothing .After contacting customer services they said that the bet was not matched. I should have won 325. Yet again the desperation of Betfair shows their true colours. They did offer my stake back. What stake ? I never had a bet on remember.
OBrien
14 November 2022
Comment from uk.trustpilot.com
Joined Betfair to place some FIFA world cup bets. Ridiculously confusing website. Finally figured out the difference between a back price and a lay price, but no idea what all the other columns mean. I think I placed one bet, but no idea as it didn't appear in my betting history (bit my balance has decreased). Gave up and withdrew remaining funds. Awful.
george auld
14 November 2022
Comment from uk.trustpilot.com
Use to be good before the new update about a week ago.no partial cash out available anymore and defo big thumbs down because of that
Kamran Xalilov
13 November 2022
Comment from uk.trustpilot.com
I'm really surprised to see so many bad reviews here.I have been registered in Betfair Long time ago. Pros:- never had troubles with withdrawal and deposit, they never blocked my winnings etc ( there was technical issues only , about issue see below)- many options to bet. Cons:- slow support. They help, really, but very slow. - limited options of deposit. I used webmoney, hardly deposited money and could not withdraw back . They suggested me to deposit small amount of money using debit card, and after withdraw all money using bank card. It worked, i got all my money , but it was hard. I would suggest Betfair to use more deposit withdrawal methods and improve current options. But i say again - they never did dirty tricks with me.
David Weldon
12 November 2022
Comment from uk.trustpilot.com
Been with Betfair for years now . Something has happened .past you would win a fair amount on slots . Now glitches are more than suspicious and.making reset a normal . I'm on with a complaint but not hoping for much as there agents are busy .stinks . Government should ban software gambling I thought it was regulated on percentage of spins . Not on Betfair fraudulent and unfair.
Alfons Didej
12 November 2022
Comment from uk.trustpilot.com
If you win they block your method of winning. I usually bet on both teams not to score and I had my account restricted to bet up to 1 euro on that market. Contacted support and it wasn't reversible. So basically if you win they just kick you out. If you are bad at gambling than this site is perfect as it has a lot of markets for you to lose at. If you want to bet to get profit than search for another one.
Craig
12 November 2022
Comment from uk.trustpilot.com
Iv struggled with dyslexia all my life, so sometimes I miss something. I signed up for a Betfair account and withdrew and put on a bet using my Pay Pal. Then noticed it said I was to use a card, so I done a cash out, took another 10 out and put it on the exact same bet all before the event has started. Unfortunately I didnt get the bonus, I then thought Id done something wrong so spent the second 10, it settled and still no bonus.I then contacted them and explained the situation, and even though they fully acknowledged that I had opened the account and spent double what I needed to because of my initial mistake they told me that there was nothing they could do and I wasnt getting my sign on bonus. Iv used other betting sites and there always so accommodating and if its an honest mistake there more than glad to help. Unfortunately Betfair takes your money then doesnt care if they hold onto the customer, more like betunfair.So unfortunately Id stay well clear of this company. I over spent got nothing in return and closed my account feeling really stupid ??
Lolip0p
11 November 2022
Comment from uk.trustpilot.com
The site is ok but for no reason they decided I was not allow to get any promotions. They told me that it was random and they decided this for my account and their decision was final and there was not going to be any change. No point in having an account with them when you have better offers with others. I would not recommend them.
Arminas Zibas
08 November 2022
Comment from uk.trustpilot.com
I would place bets on exchange and then watch mostly NBA basketball games on their platform live. Last 2-3 seasons watching games become absolutely unbearable, from delay in sound to games at 1.25x speed, or some weird repeating plays, also games not as LIVE as it used to be.If you ask customer support they say that it has nothing to do with betfair. (IT'S YOUR SITE DAMMIT) and its all 3rd party sports streaming providers.Maybe they should work with better sports streaming providers..Until then betfair not gonna see a single penny from me.
Skinny P
08 November 2022
Comment from uk.trustpilot.com
My experience here was awful the games are so controlled in fact years of playing casinos this is the most rigged out there, just be very careful if you play here you have been warned this is not a fake review.
TJBakes
06 November 2022
Comment from uk.trustpilot.com
Betfair collects your private data, DID YOU KNOW?Yes, Betfair collects your private data via trackers and analytics services. In just 5 minutes on the app, I found 14 unsolicited and potentially harmful trackers.Trackers identified:Advertising Trackers -AT&T, Flashtalking, Amazon and TwitterFingerprinting trackers -Google and OnlineMetrixSocial trackers -FacebookUncategorised -Snapchat, qualtrics, cloudflareinsights and googleCan someone tell me why the hell do you need to send data to Amazon, Facebook, Snapchat, Twitter etc?Are these big tech firms paying you to send them data?If not in financial redress, does Betfair stand to profit in any other way - such as a mutually beneficial relationship - with any of the named?If Betfair is profiting via this underhand tactic, it is committing unjust enrichment.Under GDPR, I require you to send me all the information you have collected about me. I also require you to cease and desist in this data collection and to only collect the data you are required to by law. Any breach of these conditions will be met with swift legal action. I will continue to dig into this, Mark my words.Yours without ill will,Tommy James Bacon
iain mc donald
06 November 2022
Comment from uk.trustpilot.com
Nice site, easy to use, good odds etc but it's the idiotic restrictions, I've had a few wins, not massive, just wins on lucky 31s or 63s, nothing massive, a few wins of 1 or 2 hundred pound on each way multiple bets, all of a sudden I click on promotions to find in not allowed to do them etc, even in their special football bets where you're allowed a max of 10 pound on a boosted price of evens, for some reason I'm allowed only 3 pound lol. I tried to do a 50p lucky 31, a? 15.50 multiple bet today, was allowed only a 31p lucky 31, it's quite rediculous
Mrs c boyle
05 November 2022
Comment from uk.trustpilot.com
Cant give 0, put my money on, no bonuses as promised. , machines are so tight not a penny back.
Adam Hodge
03 November 2022
Comment from uk.trustpilot.com
You can stake over 500x without a bonus on low stakes that's thousands of spins without a bonus, then when you do get a bonus it pays 10x or less, they have altered their RTP on slots or flipped a switch, I deposited 800 and got around 5 bonuses all paying way less than i staked. AVOID.
Jordan
03 November 2022
Comment from uk.trustpilot.com
Do not use betfair, use any other sportsbook or platform you can. I had placed a bet and I had won, to see that they did not payout my winnings as they placed an "automatic lay bet" against the same odd without my knowledge at all? How is it that on the bet slip It only had gold trip the horse to win, and when the result came out it said that there was a bet placed for and against the same horse to win?? So dogey when I called to let them know what had happened they just referred me to terms and conditions knowing that will go no where.
RobertParfitt
02 November 2022
Comment from uk.trustpilot.com
i have been fighting to get my money released from this company for over two weeks every time i contact them it is over a hr on live chat to come back to no managers are free to take your complaint and then they close the chat after asking you to contact them at a later date you can not make a complaint without going through the manager so no complaints made also no movement on my money not a large sum just shy of a grand i can still use their site just not withdraw my money
Laczko Boby Emanuel
01 November 2022
Comment from uk.trustpilot.com
Not really understand the RTP and the RNG because not real. About 90% plain spin from 90% about 15 % trying the free spin nothing else. The rest 10 % I mean 10 spin from 100 max biggest about 60 pence 1 time the rest 2,3,4 and 12 pence. Something wrong with my experience or the RTP count for the house I don't know but seriously nothing to do with this crap. watch out where you spend money but definitely not this site that.
DK
29 October 2022
Comment from uk.trustpilot.com
A good sight and app. Money hits bank account in seconds when you withdraw. Although they ban you from daily free spin, if you don't spend enough/play enough on other games. I did eventually get reinstated though.


Felipe Lopes
29 December 2022
Comment from uk.trustpilot.com
Those people advertise in their website that we can request the deletion of our data when closing our account there.I requested that and they refused it.
Those people advertise in their website that we can request the deletion of our data when closing our account there.I requested that and they refused it.