Betfair PLAYER REVIEWS(2352)
ca la mare
27 October 2022
Comment from uk.trustpilot.com
Warning!This bookie steals your money from your account without any hesitation. I'm just about to send all my account details and everything that's been screenshot from my account to the Daily Mail.
Aiden
26 October 2022
Comment from uk.trustpilot.com
I play the bonus pinball game that they currently offer 1 spin a day for free, I have been doing well getting the odd 40p 50p etc once a day, sometimes I have to use their allocated games to spend it which is fine anything I win on those games goes into my main account wallet. Saving for my main slot game dynamite riches.First issue: I won the 100 prize from pinball only for a message to appear saying oh no you didnt win this time it landed in the correct box so it is broken. I contacted support (took 30 -40mins for a reply) they asked for a screenshot, thats pretty impossible with the pinball game its too fast! Then they tried fobbing me off with a display issue and that I needed to clear cookies and data, thats funny Im pretty tech savvy and clear my web data once a day. Run IOS 16 for Betfair and have a relatively modern phone. Which I stated then they ran out of excuses and just said without a screenshot there is nothing they can do. Fine you want to cheat me out of winnings so be it, Ill screen record every instance of gambling from this point on.2) referring back to my piggy bank of main wallet, which I save from the pinball game to play my main slot dynamite riches as I have unlocked all the bonus features, I could save 5 or 10 over time from pinball wins and spin at a 10p stake on my main game. (a low stake indeed with small winnings but when gold spins initiates a small return is made). The issue I have is that never the cash I save from pinball initiates the bonus games, it shakes to give the impression of a bonus game activation then never comes through, I expect the shake once or twice as false positives (part of the game) thats fine but false shakes 5 or 6 times is scummy. Only when I deposit money do I get the bonus games activated. Why is that? Hmm let me think.3) deposit such and such promos say 5 and get 10 free spins. Heres a question why does it lock out my bonus games on my slot when I use those promo spins!!!! Surely its part of the deal you slimey slugs.Overall a dodgy company for sure, never had an issue with withdrawals yet instant to my bank account but I dread to think what would happen if I win big.Very shady indeed.
Kellylou
25 October 2022
Comment from uk.trustpilot.com
No fair game play on this site atall when you do 5 deposits with 0 bonus! Absolute joke especially when you dont even win your stake!!
Steve
24 October 2022
Comment from uk.trustpilot.com
Betfair is easily the worst bookmaker in the uk. Im talking about the sportsbook and not the exchange. The sportsbook side with the traders etc is without doubt the mug end of the industry. Always last up with odds on overseas racing and restricting bets. Clueless custmoer service who are equivalent to monkeys pulled off the street and asked to repeat standard replies written down for them. The sportsbook runs a distant last to any other company.
Luke Cooke
24 October 2022
Comment from uk.trustpilot.com
bent as a 2 bob note take take take. All I ever do is deposit never get to withdraw as site never lets you win. Play bingo lose, play promos lose absolute joke stay clear unless you like losing your money
kashif hussain
22 October 2022
Comment from uk.trustpilot.com
Hi, My username is kashif1604My account was closed. When I want to contact betfair help center, they do not respond to my emails. In my opinion, betfair.com help center is totally useless and it closes its customers' accounts at any time without any reason. I never suggest opening an account on betfair.com
Kevin Law
22 October 2022
Comment from uk.trustpilot.com
Had player for Hatrick, he did not play in the entire game, betfair said its there terns and rules ?? yeh I should have read there small print...if your player does not play we just keep your money anyway ? won't be betting here again You don't get that at ladbrooks or William Hill
Spencer Pearce
19 October 2022
Comment from uk.trustpilot.com
Betfair FRAUDULENT Paddy Power FRAUDULENT Betfair/Paddy Power FRAUDULENT since merger in 2016.Casino 100% FRAUDULENT operated by Paddy Power Cash Out FRAUDULENT run by Paddy Power trust someone who has put thousands through the Casino in the last three years as it is Riddled with Corruption.Thousands and thousands of spins no bonuses no winnings just loss after loss after loss DO NOT under any circumstances play the Casino operated by Paddy Power as they're only intention is to steal and fleece you of all of your money as quickly as possible.The reels in the Casino are manipulated inplay every game is FRAUDULENT its so obvious and blatant its not even a close call so my advice is DO NOT play any Casino linked to a Bookmaker as they are all FRAUDULENT DO NOT play Betfair/Paddy Power at all as you are guaranteed to lose and lose heavily. There are thousands of decent online Casino's with no links to Betting Firms the majority of them are fair and transparent so if you want a good experience with a genuine Casino try one of them but please DO NOT under any circumstances play the Betfair/Paddy Power Casino because it will end in disaster and you will have no money left and the Gambling Commission will not do a thing as they have vested interests you have been warned.
john
17 October 2022
Comment from uk.trustpilot.com
JUST FAKE playing solts for 1 week and not even 1 bonus feature on any of the slots . iv been playing at different times and days and just to win nothing at all in 1 week . So this is controile3d game play as game providers have a duty to keep slots topped up with wins . Thats why they have a return to player over a long time of playing nearly 97% rtp yeah right more like 97% return to house . How its so funny that all week nothing at all even tho house edge is only 3% they are just thiefs and the same at paddy power both companies are owned by flutter gaming just take a look online at this company and tell me if you still want to play at any of flutter gaming casinos
Mario Goncalves
15 October 2022
Comment from uk.trustpilot.com
Been discriminated against today as there was an offer for.today only on horse racing, where you bet 10 quid on doubles or more and get a free bet, did the offer.never got the free bet, when I queried with costumer services, they told me that my account was restricted to.promotion , was a company decision, no further explanation given when asked, I know friends who.done this.offer.with no issues. Very disappointing and seriously discrimination.stay away from these lot.
Jon
14 October 2022
Comment from uk.trustpilot.com
Absolute joke of a service. Account closed with funds still in with no reason why.Contact page is awful. Talk to a virtual assistant for ten minutes and then wait another 15 minutes to get in touch with a human.Plenty of other good sites out there, these guys are useless and make it so difficult to get your money back out
Matthew
14 October 2022
Comment from uk.trustpilot.com
Stay away from this site. Sportsbook will limit your bets if you managed to win any bets at all, with no explanation or reasoning. The odds to win on the casino are inflated when you register to drag you in and then are flatlined to the point where you wont see any wins for months.
Kaye Felton
14 October 2022
Comment from uk.trustpilot.com
Joined today.bet 10 won.got the 30 free bets.bet on a football match.won 80 withdrew.it was in my bank instantly.What more do you want?Fantastic site
Peter
13 October 2022
Comment from uk.trustpilot.com
Only joined 2 weeks ago have now left too many hindrances for rewards and bonuses but easy enough to deposit same screwing company different name.Deposited 30 and left without using my first deposit bonus easier sites I know are available
Mike
09 October 2022
Comment from uk.trustpilot.com
Bookmakers used to have a bad name.A new kid on the block saw an improvement from the old boys.Betfair was a new kid.I no longer consider them as a customer focussed bookmaker.Tread very carefully with this company.Read and read again the small print.Bet with them at your peril.
Neil Malbon
09 October 2022
Comment from uk.trustpilot.com
Need I say more the rating is already disgraceful! Customer service is virtually non existent! Out of touch, stuck in the 90s business!
Adam Hodge
06 October 2022
Comment from uk.trustpilot.com
2nd review on this company, Won a reasonable amount a few months ago and since then took 100 times the amount I've wont no hits in months take take take they blame it on your habits but come on that is just robbery. that's their excuse to cover themselves they always blame it on the player, not the fact they changed something in your account to stop you winning.
Mark Knowles
06 October 2022
Comment from uk.trustpilot.com
I was a customers since 1999 when they started but last month they asked for bank statements and proof of investments, house ownership, earnings etc. I provided that all the same day but they reduced my net deposit limit to 100 a month. I queried this and a month later am still waiting for a reply. I've finally given up and deleted my account. For years the betting industry didn't care about customers spending 1000's but now they panic if someone spends more than a 100 a month. It's a total over reaction and they are too stupid to figure out how to care while allowing people to be grown ups. It's pathetic.
Paul Wilson
05 October 2022
Comment from uk.trustpilot.com
I urge anyone who likes playing slots to use any other site but these, you will literally spend hundreds to get a bonus then it pays you pence every time, yes slots are a game of chance but i firmly believe they are fixed on Betfair and I'm surprised they have not been investigated
GoldRTS Signals
01 October 2022
Comment from uk.trustpilot.com
On September 23, 2022 I made a wire transfer to Betfair and by September 30, 2022 was not posted yet in my account. I contacted the help desk a few times and they said that my ticket# was not even revised. And on September 30, 2022. I was updating my phone number and they just closed my account without any notice. They stole my money and never send me an email about the issue
Agne Tirunaite
01 October 2022
Comment from uk.trustpilot.com
Never using again if I withdraw money via fast payment but its over 1000pound it will take 2-5working days so it means if it Friday earliest Monday . Stay away from this website
Darko Nikolovski
28 September 2022
Comment from uk.trustpilot.com
The worst company to Bet on tennis. Their brokers are a joke, never give you option to chose from the whole daily lineups. Always the straight forward matches are not available. Even when the match starts, not available inplay. Only when the favourite takes the lead, the odd drops and the match appears. Very dishonest and quite doggy. All the others companies this never happens, you are a disgrace, even though the matches seems straight forward, there are surprises, you would make money, people will lose bets. There has to be a change in approach, otherwise, you will go down. Not surprised on the customer service reviews, they are useless. Bet365 and all the rest are much better, at least they don't play it doggy. You have to sack the brokers team, every single one of them. Very disrespectful, all my picks for tomorrow's tennis, 70% are not available. DISGRACE OF A COMPANY, USELESS, DISHONEST, DISRESPECTFUL.
Kellylou
28 September 2022
Comment from uk.trustpilot.com
Shocking as per. Games dont load. Won a total of 1.52 in my deposit. Not a single bonus. Absolute joke
Ryan
22 September 2022
Comment from uk.trustpilot.com
The worst company Ive ever dealt with for customer services, 30 minutes wait in a chat connected to an advisor before passing data protection. Spoke to a manager called Liam who said not his problem and transferred me back to another agent to go through the same thing Id already been through twice. All down to your system not withdrawing funds correctly, shambles of a company, shambles of a service.
mark
21 September 2022
Comment from uk.trustpilot.com
Why does this site make it so difficult to do a time out or self exclude? I just don't trust you lot anymore.
beloved orphanage
20 September 2022
Comment from uk.trustpilot.com
I won 3 bets and the next thing, my account was limited. I was given a max stake of $2 for any options with 2.00 odds and above. Betfair is simply the worst. Don't even waste your time, if you looking for a reliable bookie.
Josh Grove
19 September 2022
Comment from uk.trustpilot.com
Just avoid plain an simple unless company
Wayne Roberts
15 September 2022
Comment from uk.trustpilot.com
I would put zero stars if I could stopped playing on site for a while limited to 50 a day played 2 days only 10/20ps in the two days and hundred pound on my 10/20p stakes I got one bonus in 20ps which paid 30p my last 10 I played 10p stakes 100 spins which returned 50p Ive played on loads of sites this is by far the worst site I have ever played on and when I closed my account I told the chat I will be putting a review on trust pilot about this site be WARNED
DH Service's
15 September 2022
Comment from uk.trustpilot.com
I've noticed when your put a bet on ready for a cash out fornthe fact cashout symbols are there for that reason for a cashout, so when you've placed the bet as soon as your bet starts to lost they disable the csshout bit so you lose all your money
Ryan
14 September 2022
Comment from uk.trustpilot.com
Rubbish, dont bother! Staff are rude and arrogant karma what goes around comes around.
Paul dooley
14 September 2022
Comment from uk.trustpilot.com
Second time betfair have ripped me,once on age of gods and tonight on medusa v monsters.get bonus and it freezes.just out of interest.spoke to rep from betfair first time and he said that all casino games and slots are predetermined,therefore there is no randomness to these games.that however gives them no excuse to freeze the game at anytime,especially when having just won the bonus.stinks of a very bad,untrustworthy,bookie.dont play their casino and think carefully about placing a bet with them....at your peril....
Lukaz Lad
07 September 2022
Comment from uk.trustpilot.com
I give 3 star as they always pay me, but the live chat makes you wait on a bot, i have been here waiting for an hour and still nobody!! WHAT A JOKE, They suspended me over me not verifying my phone number which i have done 10 plus times! I will recommend to go on betfair, but in the future they will mock you... I'm done! Thanks for the good times betfair but i'm done with you now, WHAT A JOKE. ABSOULOUTE ''JOKE''.!
Alex Marszal
05 September 2022
Comment from uk.trustpilot.com
Play on worst ones
RICKY WESTWELL
31 August 2022
Comment from uk.trustpilot.com
Absolutely disgraceful customer service experience. No empathy whatsoever. Not concerned at all about my stressful situation. Money withdrawn from my account to someone else. No-one was interested. Please be warned everyone. Avoid like the plagued.??
Kellylou
28 August 2022
Comment from uk.trustpilot.com
Shocking. So mamy deposits and you get 0 bonus on slots. Its a joke. And as for the betting i did a bet multiple teams. It says i lost on some of the teams but yet they actually won??? Serios corrupt site going on here! Needs sorting before you get fined for showing false results and saying its a loss when they won!. FRAUD CORRUPTIONS!!
Martin Maisonette
28 August 2022
Comment from uk.trustpilot.com
JUST TO BE CLEAR all gamblers are aware that you can and probably will lose money on these sites. However this is the most unprofessional and fraudulent of them all I believe they are the same as paddy power who also have terrible customer service. When you want to delete your account it is impossible you have to jump through several hoops and go to a online chat and send emails. This should be illegal as if you decide to delete account on gambling site it should be accessible.They highly unprofessional and not worth depositing your money with. Stay away!
Daniel Dwan
26 August 2022
Comment from uk.trustpilot.com
Settled my bet incorrectly and are refusing to pay out. I've been on chat from 13.23 and still currently waiting at 18.12. So many deflection tactics, being bounced from agent to agent. Now they've stopped responding altogether
Mr conroy
26 August 2022
Comment from uk.trustpilot.com
In credit A/C. cannot place a bet?????????cannot withdraw MY money??????????????many reasons not to assist/I am nearly 80 years old and resent being told to get a smart phone for the benefit of BETFAIR?????????. I consider this to be anything but FAIR????????????????
Eski
25 August 2022
Comment from uk.trustpilot.com
I Mean there all out to steal your money. im ex gambler and i like to visit reviews on gambling sites enjoy your money being taken ( yes i was once one off them losers who gamble and lose there money every single time but now im free from all that and im no longer a loser.
Ginette Attwood
22 August 2022
Comment from uk.trustpilot.com
Seriously nothing to be won here..slots are an absolute joke!!Win the lowest possible amount and no chance of progression whatsoever, unfortunately it seems like this is the way forward for most if not all casinos lately, I remember winning often over a year ago but now nothing at all despite sticking to the same games..very sad indeed.
Robert Love
22 August 2022
Comment from uk.trustpilot.com
Customer services is so poor and there cash out service is a absolute con i would advise anyone who is thinking of joining not to
John Carswell
18 August 2022
Comment from uk.trustpilot.com
Due to my email address becoming dead, I filed a new email with Betfair, this promptly resulted in my account being suspended with funnily enough my winnings now out of reach.I have found BF to be largely uncontactable and thus no help in resolving the situation, which is of their making. Betfair please respond to your customers and assist with the shambles that you offer as customer service.
Brendan
17 August 2022
Comment from uk.trustpilot.com
Customer service is beyond terrible. They are rude, sarcastic, refuse to register complaints, hang up on you with impunity as they know that the next agent (or manager in my case) will simply refuse to raise a complaint.The root cause of the complaint was their cancellation of a withdrawal with no explanation. Spent 2 and a half hours, two agents hung up, then manager told me they had no process to complain about staff, which is obviously why the staff feel like they can abuse customers with impunity. He offered me a fiver free bet to resolve the issue.Was so frustrated I wrote to the Managing Director. Was told a member of leadership team would be in touch. A week later, they haven't bothered. Someone from customer service got in touch to contradict everything I was previously told. Total shambles, industry worst customer service.
Ding Dong
17 August 2022
Comment from uk.trustpilot.com
where do i start.....they used to be really good and i was with them for a very long timebut god help you if you have to contact customer services or dare complain about anythingyou will get brushed aside and you may as well talk to a brick wall with a copy and paste reply themeyou are treated like a child by someone who hasnt a clue what they are doingAVOID unless you like to be treated like dog pooh
Condo K
14 August 2022
Comment from uk.trustpilot.com
Totally gone to the dogs. Used to be top class but now abysmal. Pray that you never need customer service as they are woeful. I've lost count the number of times I've told them live feed isn't working. They simply don't care.As soon as they acquired the sportsbook they went downhill
Eddie T J Naylor
13 August 2022
Comment from uk.trustpilot.com
i just spun at 20p on bonanza megaways for aprox 32 mins to win 8.72 on a bonus what the hell is going on a sad customer here.
David Enemuwe
12 August 2022
Comment from uk.trustpilot.com
Scammers closed my account as soon as i requested a withdraw for no reason.
Jordy B
11 August 2022
Comment from uk.trustpilot.com
Absolutely shocking, Avoid Avoid Avoid!
Terry
11 August 2022
Comment from uk.trustpilot.com
Worst bookmaker of them all...dont pay out on og assists even tho they claim to go by opta stats..poor promos..was opt in bet 10 get 10 on footie acca then no opt in bet 20 get 10 down to bet 10 get 2 pound..rubbish and now no best odds guaranteed on horse multiples...pathetic


David Paterson
29 October 2022
Comment from uk.trustpilot.com
I made a withdrawal of a good amount of money. Never received into bank account. Contacted Betfair on live chat, which took forever, told to contact bank, bank could not see transaction number, told to go back to betfair who said they transferred money and it was up to my bank to sort out. Joke of a company...
I made a withdrawal of a good amount of money. Never received into bank account. Contacted Betfair on live chat, which took forever, told to contact bank, bank could not see transaction number, told to go back to betfair who said they transferred money and it was up to my bank to sort out. Joke of a company…