Betfair Review

I give 3 star as they always pay me, but the live chat makes you wait on a bot, i have been here waiting for an hour and still nobody!! WHAT A JOKE, They suspended me over me not verifying my phone number which i have done 10 plus times! I will recommend to go on betfair, but in the future they will mock you… I’m done! Thanks for the good times betfair but i’m done with you now, WHAT A JOKE. ABSOULOUTE ”JOKE”.!

Reply

Play on worst ones

Reply

Absolutely disgraceful customer service experience. No empathy whatsoever. Not concerned at all about my stressful situation. Money withdrawn from my account to someone else. No-one was interested. Please be warned everyone. Avoid like the plagued.??

Reply

Shocking. So mamy deposits and you get 0 bonus on slots. Its a joke. And as for the betting i did a bet multiple teams. It says i lost on some of the teams but yet they actually won??? Serios corrupt site going on here! Needs sorting before you get fined for showing false results and saying its a loss when they won!. FRAUD CORRUPTIONS!!

Reply

JUST TO BE CLEAR all gamblers are aware that you can and probably will lose money on these sites. However this is the most unprofessional and fraudulent of them all I believe they are the same as paddy power who also have terrible customer service. When you want to delete your account it is impossible you have to jump through several hoops and go to a online chat and send emails. This should be illegal as if you decide to delete account on gambling site it should be accessible.They highly unprofessional and not worth depositing your money with. Stay away!

Reply

Settled my bet incorrectly and are refusing to pay out. I’ve been on chat from 13.23 and still currently waiting at 18.12. So many deflection tactics, being bounced from agent to agent. Now they’ve stopped responding altogether

Reply

In credit A/C. cannot place a bet?????????cannot withdraw MY money??????????????many reasons not to assist/I am nearly 80 years old and resent being told to get a smart phone for the benefit of BETFAIR?????????. I consider this to be anything but FAIR????????????????

Reply

I Mean there all out to steal your money. im ex gambler and i like to visit reviews on gambling sites enjoy your money being taken ( yes i was once one off them losers who gamble and lose there money every single time but now im free from all that and im no longer a loser.

Reply

Seriously nothing to be won here..slots are an absolute joke!!Win the lowest possible amount and no chance of progression whatsoever, unfortunately it seems like this is the way forward for most if not all casinos lately, I remember winning often over a year ago but now nothing at all despite sticking to the same games..very sad indeed.

Reply

Customer services is so poor and there cash out service is a absolute con i would advise anyone who is thinking of joining not to

Reply

Due to my email address becoming dead, I filed a new email with Betfair, this promptly resulted in my account being suspended with funnily enough my winnings now out of reach.I have found BF to be largely uncontactable and thus no help in resolving the situation, which is of their making. Betfair please respond to your customers and assist with the shambles that you offer as customer service.

Reply

Customer service is beyond terrible. They are rude, sarcastic, refuse to register complaints, hang up on you with impunity as they know that the next agent (or manager in my case) will simply refuse to raise a complaint.The root cause of the complaint was their cancellation of a withdrawal with no explanation. Spent 2 and a half hours, two agents hung up, then manager told me they had no process to complain about staff, which is obviously why the staff feel like they can abuse customers with impunity. He offered me a fiver free bet to resolve the issue.Was so frustrated I wrote to the Managing Director. Was told a member of leadership team would be in touch. A week later, they haven’t bothered. Someone from customer service got in touch to contradict everything I was previously told. Total shambles, industry worst customer service.

Reply

where do i start…..they used to be really good and i was with them for a very long timebut god help you if you have to contact customer services or dare complain about anythingyou will get brushed aside and you may as well talk to a brick wall with a copy and paste reply themeyou are treated like a child by someone who hasnt a clue what they are doingAVOID unless you like to be treated like dog pooh

Reply

Totally gone to the dogs. Used to be top class but now abysmal. Pray that you never need customer service as they are woeful. I’ve lost count the number of times I’ve told them live feed isn’t working. They simply don’t care.As soon as they acquired the sportsbook they went downhill

Reply

i just spun at 20p on bonanza megaways for aprox 32 mins to win 8.72 on a bonus what the hell is going on a sad customer here.

Reply

Scammers closed my account as soon as i requested a withdraw for no reason.

Reply

Absolutely shocking, Avoid Avoid Avoid!

Reply

Worst bookmaker of them all…dont pay out on og assists even tho they claim to go by opta stats..poor promos..was opt in bet 10 get 10 on footie acca then no opt in bet 20 get 10 down to bet 10 get 2 pound..rubbish and now no best odds guaranteed on horse multiples…pathetic

Reply

Site of Shamless Scamming thieves.rigged games.not recommend this site,stay away

Reply

Started to make money after years of having a account and all of a sudden they put you in a situation and position where they give you the option to answer questions or your account will be banned and they will use safer gambling as an excuse. Goodbye!

Reply

Literally cheated me out of winnings on their exchange.I stuck 30 I had in my account on Midtjylland vs AEK Larnaca when it was 0-0 at odds of like 2.38. Larnaca then went ahead, so I threw something of a hissy fit and deposited and bet 70 on Midtjylland at 28.0 chasing my initial loss in the 82nd minute. Stupid loss chasing aside, 30 OR 100 as a loss is nothing really as I don’t place that many bets.Anyway, I use Bet365 to watch games as their website is much better for this than Betfair, 365 were offering around 20.0 at the time I matched at 28.0, so matching at odds of 28 on exchanges when “normal bookies” offer 20ish is pretty standard.Anyway, 84th minute and Midtjylland equalise. I take 250 back at around 4.0, meaning if Midtjylland go on to win I’m around 1100 up, if they draw or even lose, I’m up 150.Midtjylland get a corner, betting is suspended. I actually get my hopes up I’m winning over a grand with betting being suspended while “my team” are taking a corner. But 365 don’t suspend betting, nothing out of the ordinary here, inconsistency between market suspensions is a thing. 365 at NO point suspend, because NOTHING of any note actually happened in the match.Boom, 5 minutes later, the bets post 1-0 that give me profits between 150 and 1100 are VOIDED. NO Good reason. No suspect VAR events in the game, it’s a CL qualifier so not a “massive” game, but also not some 5th tier Icelandic match where anything suspect could actually have taken place. 365 odds reflected the Betfair exchange ones more than fairly. Worth adding I could still have cashed out for over 300 when this took place. Another thing worth noting was that almost 35 minutes after the final whistle, these bets still hadn’t settled, something clearly went wrong on Betfair’s side. They try to fob me off with a 30 free bet covering my initial loss… A 30 free bet when they’ve stolen a 150 win? No thanks!I am/was a loyal Betfair customer. Had to delete a 5 star review to add this one. It “almost hurts” because Betfair appeared to be one of only a couple of the tons of bookies that seemed trustworthy but this was absolutely pathetic.If you can’t trust a Bookie to honour their bets, especially on an EXCHANGE where the odds are against other users and bots, they’re beyond worthless. I took the case to IBAS and I’m sure Betfair won’t have to pay out because they quoted their terms and conditions a couple of times. There was an EIGHT MINUTE window where every bet placed was voided, and NOTHING of note happened in the game. Odds through those 8 minutes reflected their competing bookmakers more than fairly.If you can’t trust a bookie to do the bare minimum and not welch on bets…. avoid. Avoid like the plague

Reply

Shocking company breeds GA members ?

Reply

Gang of thieves without honour and morals.Shamless scamming rats.Rigged games and scam all over the site.highly recommend to avoid those thieves

Reply

omg i have been playing here for over 3 week on 1 slot machine and the biggest win of a bonus round was 26p i kid you not 26p . they say fair return to player on a slot machine that has a 97% return to player so thats a house edge of 3% and yet i play here for 3 weeks to hit nothing at all . What you must understand is that they allow game providers to place them slots in bet fair but they are never checked for fairness what allows the game providers to just rob you completley paddy power and bet fair are owned by the same company flutter gaming so be warned that if you play with flutter gaming you will just clearly loose as i play the same slot machine in other casinos who are not part of flutter gaming and i do win today i played for over 1 hour and 35 min to the only bouns round that paid a massive 26p from 12 free spins the last bonus round i got was 3 days before today i won 20 free spins to only win just over 5 pounds so thats like 25 p win per spin . So let me get this right if you play 1.000 spind through a slot machine that is ment to have a return to player of 97% this means that over a long period of play you would expect to get back 970 of them spins as house edge is only 3% so to only win 10 pounds in like 3.500 spins is just a complete rip of . I blame the vcasino as it is there responcability to ensure that the slots the host have enough wins to cover what we are playing . Or is it just the fact that it is all just controlled as all the so called random numgers that are getting generated are from a computer system bet fair control what you win and loose as they are thiefs

Reply

After years online here, closed account, on doing so it bans you from three other sites…paddypower, pokerstars and skybet….two of these sites I closed ages ago so why were they still taking my money?

Reply

They only accept a drivers licence as valid identification.Government should close these fraudsters down,

Reply

My account got closed down for no reason.I won 8 and decided to withdraw it as a gift card for the first time. I never received it and a minute later I get an email saying my account had been closed due to “business grounds”? I contact customer service, assuming it was a mistake. They told me it’s not up for revision and they won’t even tell me what exactly caused them to close it. I wasn’t even given my money or the gift card. Scam much?

Reply

Dont bother. RIP offs.

Reply

The first thing you need to consider when playing the Betfair/Paddy Power Casino is can I afford to lose all the money I’ve got in one session and I mean hundreds or even thousands of pounds when there is no protection in place once this happens.Experienced bettors will know that these two fraudsters merged in 2016 with Paddy Power holding the majority stake 52% to 48% that means they call the shots and they run both their own Casino and the Betfair Casino including the Sportsbook.Paddy Power are the most corrupt bookmakers in the world(the police wanted to charge them years ago but were told not to by the Home Office)so they now believe they are untouchable they do not care at all about their customers they treat their customers with utter contempt closing accounts for no reason due to what they call Business Decisions and now that they part own Betfair the same is happening with Betfair who many years ago used to be the best Sports Betting Exchange in the world until they partnered up with Paddy Power.As someone who has put a considerable amount through the Betfair Casino owned and run by Paddy Power as is the Sportsbook my advice is DO NOT under any circumstances play here or any Casino run by a betting firm as they are all corrupt they are all 100% fixed its not even a close call its so blatant you also need to understand that The Gambling Commission won’t help either because they have vested interests in huge revenues received through betting and gaming.These fraudulent bookmakers are total hypocrites they have the audacity to advertise their corrupt Casino’s all over tv I’m talking about ads every few seconds while telling everyone to gamble responsibly be gamble aware and set limits while their only intention is to rob you blind and the fact they are allowed to advertise like this with wall to wall coverage is a disgrace they should be banned from advertising on tv and shut down for good so they can’t fleece genuine people out of their hard earned money.Please read my reviews on Trustpilot as I have posted many reviews on here about Betfair and Paddy Power as have many others and tried to warn people not to play in their corrupt Casino’s because in my view every single online Casino linked to a Bookmaker is without doubt fraudulant RTP means nothing to them whatsoever no matter what it claims to be its not true.My only advice is if you do play then record all of your game time and take it to a reputable solicitor who deals with gaming complaints because taking your concerns to the Gambling Commission is pointless they won’t do a thing as millions of people have complained to them and haven’t got anywhere.What is happening across all bookmakers with Casino’s is blatant fraud and corruption pure and simple and they are getting away with it I’m trying to expose them as are many others but until we do please be extremely careful when you play in any Casino linked to a bookmaker if you do want to play find a reputable online Casino that is solely a Casino not a betting firm as you are more likely to win there and be treated with respect which Betfair Paddy Power and other bookmakers definately don’t do.

Reply

Use any other betting company, and it will be better than Betfair. Constant games suspended for no reason which means you cant cash out (when all teams are currently winning)One game winning 5-0 and suspended since 20th min for the rest of the game. Joke company – use sky bet if you want a decent bookie

Reply

Thieves, if you win and try to withdraw, they’ll close your account and steal the money! Avoid!

Reply

Wow 20p win in my whole deposit on a 1 stake and that was 2x10ps ?? proper con site.

Reply

Literally cheated me out of winnings on the exchange.I stuck 30 I had left in my account on Midtjylland vs AEK Larnaca when it was 0-0 at odds of like 2.38. Larnaca then went ahead, so I deposited and threw something of a hissy fit and stuck 70 on Midtjylland at 28.0 chasing my initial loss. Stupidity aside, this happened, I can afford to lose both 30 or 100 at the best of times so having had a crappy day before this, didn’t care in the slightest over a 30 or 100 loss. Anyway, I use Bet365 to watch games as their website is much better for this than Betfair, 365 were offering around 20.0 at the time I matched at 28.0, matching at odds of 28 when “normal bookies” like 365 are at 20.0 is pretty standard.70 on 28.0 was accepted, 2-3 minutes later Midtjylland equalise. I take 250 back at around 4.0, meaning if Midtjylland go on to win I’m around 1100 up, if they draw or lose, I’m up 150.Midtjylland get a corner, betting is suspended. I actually get my hopes up I’m winning over a grand with betting being suspended while “my team” are taking a corner. 365 doesn’t suspend, nothing particularly out of the ordinary really.Boom, 5 minutes later, the bets post 1-0 that give me profits between 150 and 1100 are VOIDED. NO Good reason. No suspect VAR events in the game, it’s a CL qualifier so not a “massive” game, but also not some 5th tier Icelandic match where anything suspect could actually have taken place. 365 odds reflected the Betfair exchange ones more than fairly. Worth adding I could still have cashed out for over 300 when this took place. Worth adding that 35 minutes later these bets still hadn’t settled, something clearly went wrong on their side.If you can’t trust a Bookie to honour their bets, especially on an EXCHANGE where the odds are against other users and bots, they’re beyond worthless.

Reply

Terrible site, promotions are a scam and so much small print that I closed my account after a week. Very very poor service

Reply

Ive used Betfair for nearly 10 years and I trust them. Do not accept ANYTHING that automatically entails wager requirements. ALSO, before you play, call them to make sure theres nothing THEY need that might stop your winnings being sent to you. Apart from that, good luck and dont cry if you lose. Learn perfect strategy blackjack for your best chance.

Reply

Received notification of free bet on 4th of July noting valid for 5days. Tried to place bet on 5th of July to find bet had expired on 3rd of July. Thanks very much for that. I think that I will be closing my account.

Reply

this company should be investigated by the government. every government of every country in which this game site is allowed to trade. the founders Andrew Black and Edward Wray should be taken to court and forced to pay back all the money they have stolen from their customers then given a life sentence, prison should be one in a country where there is no such thing as human rites. this would be Justice at last after the way they mugged their customers with any luck then god could just smite them dead.

Reply

How they stopped guaranteed best odds on the sportsbooks in horseracing, absolutely disgrace. All my friends go to other companies with best odds, they advertise good on television, but they are 100% not !! Need to have a look at yourselfs and relize many customers are gone elsewhere.

Reply

Scammers and Charltons! Kept my winnings and wouldn’t put it into my account after 2weeks. Betfair Closed my account and kept the money. I followed the complaints procedure fully but to no avail from betfair. I’ve also complained to resolver and the ibas but still to no avail. Betfair have stole my winnings and I’d never use there Betting site. Beware of this!

Reply

Generally poor all around. The user interface doesn’t refresh enough – bets are matched but don’t refresh. When contacting support about this they blame ‘technology’. The commission is too expensive. They have a daily free game on bingo but it hardly ever wins. I cant find my bets in the interface after I have placed them. I would recommend Matchbook or Smarkets any day. @Betfair – you need to pull your socks up!

Reply

AVOID. I try to log in. My accounts been suspended for safer gaming. I go to live chat and left waiting for 45 minutes,. I’m passed from one agent to another on five different agents. they all say were transferring you to safer gaming. I wish I could upload screenshots of the conversation. After 1 HR waiting I get to a safer gaming agent, THIS IS WHAT IT SAYS, I have deposit a total of 250 pound and withdrawn 600 on this account and due to this recent activity you have to now provide the following. PROOF OF ADDRESS, PROOF OF AGE, PROOF OF FUNDS. My last 2 wage slips, MY LAST 3 PAGES OF BANK STATEMENTS, 2X UTILITY BILLS and proof the bank I used is mine also a picture of me holding all this information ????, and once I’ve sent all this and it’s been verifed I have to undergo a full safer gaming interview ?? people think this is fun. I come to play. drinkings bad for you but the most of people do it. Imagine going into a pub and being told I have to prove I’m not an alcoholic and can only a pint if I provide 3 negative drink tests! I immediately went to self exclusion perminantly.

Reply

Scammers!!Trading?How,when everything blocked during the race ????

Reply

They have the worst costume care centre, I have ever seen. And that if you can call it a costume care centre. I would avoid using that at all cost. Absolutely pathetic.

Reply

1). Backed horse for place. Betfair exchange froze unable to lay back bet from begining of race.site only functioned after race finished.2). Betfair uncontactable to complain and demand reimbursement for their site failure that stopped layback of place bet. So what occured ?I backed Lionel for a place in Irish Derby. Realised 100 yards in a bad move and could not lay the horse back to nuteralise any loss on the bet. Their site did not show the bet as matched nor did the “My Bets” feature show any bets open or matched but my balance was reduced by the value of the bet of 5.For the rest of the race I tried to get a lay on the horse but their site was not working on this market- jest no response. At the race end however the bet showed as matched. As I said throughout the race thier site denied me the opportunity to lat back the bet. I lost a fiver.Miffed at their site failure I tried to contact them about 30/50 times on the only method they provide- thief useless and totally ineffective contact us button (with the great Mickey tacking lie “the quickest way to contact us”). Great joke on your customers Betfair. They are impossible to contact in my experience on their so called contact button. I do not know how to get hold of this company. Contact button that does not work. No phone number. No email addresses. This is obviously deliberate on thier point because customers will give up and this of course keeps complaints down. I think maybe the industry regulator should look at this issue. Betfair are pathetic in the access they allow or give to their customer who experience problems. “No problem at Betfair”.To sum up i’m a fiver down because their site failed throughout the race and they are uncontactable to discuss this issue. The regulator needs to look at this contact issue provision of Betfair which simply does not work. In my expieriennnce they are a company their customers can not contact when things go wrong such as those site failing to work properly during a race.No Stares in reality on contact issue. Betfair are a disgrace for such a industry leader.

Reply

these crooks have stolen 57 fom me by blocking my account i have subbmited all relevant forms they just ignore me and my balance have gone thay are theives !!!!

Reply

I have been a betfair customer a long time but they have slowly but surely deteriorated as a bookmaker. BOG on multiples has gone and prices are shorter than elsewhere with the mask of a boost which only then raises them to other bookies prices. Profit is king now it seems, it’s a shame

Reply

Never ever ever under any circumstances play casino or games . NEVER I REPEAT NEVER . you will lose and lose badly , every single time …no exceptions.

Reply

Honestly don’t know how this shambles of a company have any customers left. The casino has the lowest payout imaginable, it just takes takes takes until your money is all gone. The sportsbook has worst odds out of everyone. The exchange is rubbish and full of their own bots and has 20%+ premium charges if you dare to win.Add to all the above that the customer service is non existent. There is no telephone number and no email address available to contact them if you have a query. All they have is a live chat hidden away staffed by foreigners in some far away European country who have little to no idea about anything at all related to the betting site. This company is owned by Paddy Power so best stay clear of them aswell. Believe me you’ll end up tearing your hair out or lose all your money or both. They never take responsibility when the exchange goes down, which is a common occurance and means you are unable to trade out. All in all I would stay as far away from these as you can.

Reply

I started playing lottery games 3 years ago and I have never won big sums. I went online to seek help on how I can win big in my lottery games and I saw some nice reviews about Dr Amber who has made different people huge winners in their lottery games with his prayers. I gave it a try and I contacted Dr Amber who told me how and what to do before I can become a big lottery winner and I accepted. He made special prayers for me at his temple and gave me the required numbers to play the lottery game and when I played it, I won a massive $235.4 million POWERBALL jackpot. I was so happy and I chose to receive my winnings in a one-time, lump-sum payment of $160,038,447.27 at Florida Lottery Headquarters in Tallahassee and the balance was given to the store that I bought & played the game from. I would love other people to seek help from him and he can be contacted through +1 (808) 481-5132 via call/text or email: amberlotterytemple@yahoo.com

Reply

With Dr Amber lottery spell, I can assure you a guaranteed win in any lottery game you play. Email: amberlottotemple @yahoo. com or message him on WhatsApp with +1 (406) 646-2222.

Reply