Betfair Review

Awful do not trust
13 hours after I get a win they take money back and say can change their mind
Customer services tell me to go away as I won’t agree with them
Site allways crashes
Beware

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Utterly useless.
Had to go through a review of income after 18 years with them.
Sent proof of homes owned.
Income.
Tax paid. Etc.

The compliance team miscalculated my income by 50%
Didn’t understand tax.
Didn’t understand income.
Miscalculated Second income stream.

Closed account.

Don’t advertise exchange is seeded by Sportsbook to enhance liquidity.

Compliance team are pretty thick. (Don’t understand figures).Something I’d expect from a company that you trust your money with.

Couldn’t recommend

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Anyone that uses BET FAIR needs to get their head examined. Scamming thives. Why doesn't Government close those scammers once and for all. 90% of terrible reviews tells you something about those thieves. Shut them down asap

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I thought betfair was a medium to bet between punters ie exchange .Looks like greed set in and it’s morphed into a bookmakers all sorts going on there sports book ,casino- bingo for all I know…

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– Cash – Out function a big SCAM. I have proof with my own bets. They close the bets in favor for themself all the time.

– Live Video hmm really. Stops all the time

– When I win it takes loong time before I get my money

– Withdraw money hmm

+ Deposit very fast
+ When I loose a bet they take my money very fast+++

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One of the best bookmakers in the internet. Plenty offers, great odds, free bets and more. Also you can use the exchange to lay bets too

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Betfair are no better than the bookies who rig the market in their favour by restricting accounts of people who actually make a profit gambling. Betfair don't do this however they rip people off another way by taxing them up to 60% on winnings!! Not only do they charge commission on winnings now they have decided that if sometime is successful at betting or trading they'll take a big % instead. Up to 60% . Gangsters!! Simple as that.

Betdaq don't do this so I recommend as many people as possible switch to Betdaq and show Betfair where to go. This will increase liquidity on betdaq exchange which will make it a better place to gamble or trade.

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Terrible odds, compared to Bet365 in particular
Always lagging behind

Betfair exchanges NO better, taking into account the deduction for commission.

Add in 'NO first past the post' to Sportsbook customers even when 'cash out' is activated

I feel very cheated

This company really have to take a long long look at their competitors

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I placed a bet for England to get more than 156.5 runs in 20 overs the game was abandoned due to rain and betfair or bet unfair claim that the total of 131 after 16.1 overs stands as there was more than 16 overs played even though England were odds on to exceed the total if they had the extra 3.5 overs left, unbelievable that they can do this

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Great platform, much better than using traditional bookmakers.

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Used to be the best thing in the world for bettors then Paddy Power got involved and totally ruined it. Customer service is totally utterly useless and don't give a damn when it comes to sorting problems

Live video stream is always going down and all they do is tell you do clear your cache and cookies (lol) even though half the betfair forum are telling them it's down

I just wish they had proper competition with liquidity. While they have a monopoly they can carry on taking the mick

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WORST CUSTOMER SERVICE IN THE WORLD!!!
BE WARE!!!!
I have contacted customer care over 8 times. My bet won, but my liability was not returned. I have been left waiting for hours by customer care, been disconnected, been lied to, been given false hope and stupid excuses. This company used to be good, but after COVID they have gone really down. I would be careful to use this company, unless you are ready to lose your winnings.

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Good reviews…. previously. Trying to contact Betfair is like trying to but a winning lottery ticket. In fact the buying a ticket has better odds. Been trying to contact them regarding a bet, no joy as their 'customer service agents' are all busy, says a lot, will definitely try another gaming site now.

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Its a good app but customer service is terrible, just pray you dont have any issues.

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The worst possible customer support on issue that their promotion is not honored. They transfer you from agent to agent and make you wait for about 3 hours with no solution.

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Horrible, unethical and scammers. SAVE your money. The cards are predetermined on blackjack, and the card value is shown before the card is even flipped over. Terrible customer service and constantly has delays to mess up your bet and takes your money. Trust me.. do not do it.

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I want to start a petition to remove betfair.com from the website they’re scammers and Should be removed from the website please get in touch with me at 516-865-0205 so we can start a petition to remove this shady company from the website from taking people money that’s all they doing is taking people money please get in contact with each.

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Betfair are deliberately withholding your money for 2 to 5 days so they making money on your money. every other online site pay your money on day . when you approach them about it they terminate your chat . where is the gambling commision or trading standards as they are in breach of there terms of transfer . state 2 payments upto 500 on a day not no paymnets

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Started out a great concept but as usual greed set in 🐴

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On numerous occasions I've had profitable trades either voided or re-settled at a loss later on that day/following day.
Promotions show up on on the home-page only for me to click on and be told I'm not eligible for said promotion…
Customer Service is abysmal – a complete waste of time and effort. As is signing up to Betfair itself. I highly regret doing so and advise anyone reading this who hasn't done so to avoid them.
I have now closed my account.

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Cashed out early on a game first 2 mins as I put the wrong bet down, lost the whole bet. Not a straightforward website won't be using this again, just a scam.

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After finding my account was closed for 'management reasons' I complained and after a few emails managed to get half my money back – but no real explanation. So I complained further and asked for more details. I managed to get someone telling me that my account was looked at and it was deemed appropriate to close it and the money kept. I then asked for, in line with Article 15 of the General Data Protection Regulation (GDPR), for copies of every single piece of information they had in regard to the decision made to close my account and retain the money. My account was restored within 20 minutes and all money returned with apologies for the problems caused. After withdrawing the money – I then chose to close my account!

Please do the same. The number of people this dreadful company are ripping off is ridiculous. I hope you get some resolution to your issues. Unfortunately GDPR only applies to Europe (I know people in Australia are having huge problems too).

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Account has now been closed for ten days for no apparent reason. They asked me to upload numerous personal and private information to verify an account I’ve had for 15 years! You cannot speak to anybody, you have to use the Betfair chat or tweet but will not get anything resolved as it ‘is with another department’ you can of course not talk to the other department. I’m absolutely shocked at the contempt they have for customers and as soon as I can get access to my account I’ll be removing my cash and going elsewhere.

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Absolutely pathetic, no phone no to contact, thru chat takes ages even then they don't resolve any issues.
My account has been closed for security reasons ( fair enough) but unfair and unprofessional as no prior notification was sent, at the same time there are open bets on exchange which they are not even telling me what's happening to those bets as on exchange they can't avoid bets. All I could hear thru message services is that manager will get back to you thru email , in short they don't give a Fk. And have been doing what ever they want to do. May be because I was on 2% commission they can't take it.
If I have had the option I would give them 0 star.

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I honestly don’t know where to start with a company that in the past was a flagship and had the world of exchange betting at its feet.
During the past few years I have witnessed the company go down hill so quickly in all Depts I.e customer service is so far behind the times that it is like trying to converse with someone on dial up internet from the 80s… the staff on the customer Online service msg have obviously been trained in the art of robotic answer and reply who some how come across as individuals who either possess low intelligence or scared of losing there job. So for the time being I am out. Good bye Betfair.

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This company of thieves have kept my money for 2 weeks and are? ignoring our making excuses about returning it. They have removed phone support meaning that it is impossible to get an answer from them for days on end. It is unreal that they are allowed 5 to abuse and ignore customers

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Don’t gamble unless you are FULLY prepared to lose your hard earned money. Simply the odds of the game mean you are 50-90% likely to lose your money but given the HUGE overheads many ‘chancer’ companies have mainly to do with advertising, I’m not surprised they try every trick in the trade to KEEP your winnings. Betfair isn’t really like that – they’ve always paid my winnings but I did join them a long time ago….

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Omg. Had a bet, showed a small profit but no profit anymore once I closed the bet. I bet they do this with a lot of people. Stay away!

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They have respect
And they are liars

Bye bye plenty bookmakers out there.
..

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Not a bad selection of games, just a shame no matter how much i spend i never get anything free off here, all bonuses/free spins offered are for 10p spins instead of being at your stake so i dont touch those, and generally dont feel valued at betfair, many better companies out there just read the wagering requirements and spin stakes so you dont get taken by a mug for 10p spins when i play 1 stakes and above

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Can’t fault them. At first I didn’t get any wins so was a bit sceptical of the site but I’ve had some decent wins lately and never seen quicker payments. Payment to my debit card was there instantly! Couldn’t believe it. No waiting for 5 days or being asked to verify a withdrawal with endless id requests. Good site, good games.

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Please avoid this bookmaker at all costs, their customer support team treated me horribly and mocked me! Awful staff genuinely need to take a look at themselves, especially SARAH the customer support agent, worst person I’ve ever dealt with in an online chat! Awful! Heartless!

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The customer service is now a complete joke and disgrace. No email, no phone number and live chat just print their response from a script. Had my money for a week, won't return it and won't give a time for when it will be resolved

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Awful company. It is such a shame that it has come to this. Looking at some of the reviews it would appear that I am not the only person who has been well and truly ripped off by Betfair. They will be sorry when they start to see their numbers dwindle. How a company in this day and age can get away with as many swindles on a daily basis as Betfair does is beyond me. I have been a member for over 15 years but today I will be closing my account, I simply do not trust them anymore.

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One issue after another. Had to upload verification 3 times, didn't work, had to do it through chat. Then they declined my debit card & wouldn't let me remove it from their system. Closed account. More trouble than it's worth

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Sneaky bunch and staff in office useless.

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They end markets in play when they are still going then when u speak to customer services who barely speak English they say they can do what they want. Its just a license to steal money and they know they can get away with it

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I do not agree with your app copying from clipboard in iOS. My phone handles customers sensitive data and your app along with other companies are accessing it without permission when I open your app. I have submitted a complaint to the information commissioners office. You have absolutely no good reason to use this feature in IOS amd have not been given to use it.

Do not ask for further feedback as I don’t be providing it. All I want to see is an update to your app before you get yourself huge fines

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I joined Betfair a week ago to play football bets on their exchange. Was going well until four matches were showing as "Finished" during the first half's when the scores were 0 – 0. The Cash Out function was disabled on all four matches throughout so I lost money. Explained this to Betfair and stated that I had numerous screen shots of the issues I experienced and they clearly show the problems. Basically, I was told that everything was fine and directed to gambling help page! They did not want to see the screen shots obviously. Shocking company with poor customer service too. I would avoid at all costs and I was a new customer!!!

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Used the exchange for laying matched bets and later trading. Rarely used any of the other platforms as they don't interest me. Used a 3rd party API software to trade as the standard UI on the site isn't trader friendly. Generally great but the drop outs are a joke considering the money they have to prevent that from happening. Not good enough from that respect but overall enjoyed trading with them.

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I've had 3 MATCHED winning bets on the EXCHANGES now VOIDED for no good reason. Tonight i had 23 on Simon Whitlock to beat MVG and they have voided the 2 bets and STILL NOT EVEN Refunded my stake. I had a winner at Saratoga on Saturday night too. This company is getting worse and worse. They haven't even emailed me to let me know of the VOID bets and also they have vanished from my transactions. I do a lot of bets on exchanges too and begs the question how many more have the VOIDED and removed and not even told me???

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Closed and voided bets for no reason, then re-opened the next morning as a loss. Unhelpful and arrogant social media team. Please Betdaq etc get your act together so we can switch

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I have started using betfair exchange as I am learning how to trade during football matches. I have found the website and app OK, although frustrated as does not have all of the games available.

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Recently joined betway and can honesty say I have no regrets. The slots are fun to play and offer a fair chance to make a profit. Payment is also quick when you do make a withdrawal.
The sports gambling site is also easy to use. All im all, no complaints

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10+ years ago this place was the greatest thing going. Great odds and great customer service.

Then Paddy Power got involved the sports book got added and its become virtually unusuable. Limited to pennies on the sports book within days but still have the exchange but I've never encountered so many problems and the customer service team are so bad it's embarrassing. It isn't worth the hassle and I never thought I'd say that

This is how you take one of the great inventions of the 2000s and ruin it. I have nothing but contempt for clowns at Paddy Power

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In my opinion this is by far the worst online casino.
I recorded my sessions after I felt some things odd in the "wins" that you basically never get from games on their site.
I played several different bets on games, the highest bonus games I got was on a 50€ bet. Of course it didn't pay more than a 10x.
I got games on 10€ which gave me astonishing 10€,10€ and 20€.

The last and oddest was 3 consecutive bonuses on a 2€ bet which all gave 4€.

Of course im not expecting the biggest bonuses ever and all the time. But on several thousand euros spend and around 100 bonuses played and recorded, I have one acceptable bonus so far. Games are incredibly bad.

Second is the percentage of wins in comparison to losses. You see your wins next to your entire spending of the session. My average wins is at 10% of my spending – which is far from the mark that should be hit.

I was actually wondering at what point this actually is fraud.

Whoever wants to see how ridiculous sessions are with betfair, feel free to ask for the videos.

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Betfair are scum. They suspended my account without reason or notification. I never even won any money.

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Your app is breaching peoples privacy by copying from our notes.

iOS 14 beta now advises us when companies like yourself accesses apps they should not be accessing without permission.

Fix it

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There are an absolute sea of betting companies out there – don't waste time with this pile of s**t. They rarely actually pay out the bonuses advertised until you get in contact with their customer services team which takes ages as always – I was genuinely told this by a member of their customer services team. If your multiples "cash-out" is paying out too much too early, rather than change the amount that you can cash-out for they simply cancel the whole cash-out process (making the whole thing obsolete). This is just one of the examples I had but this must have happened 10 times or so before I tried to figure out what was going wrong: I had 3 bets out of a 5-fold (2 bet with 200 returns) come in and the cash out is working absolutely fine – showing a cash out opportunity of 20; as I watched one of the players that I put a bet on to score ripple the net – I thought it would probably be a prudent time to withdraw my winnings as I wasn't sure about the 5th part coming through at this stage. Yet literally as the 4th part of my bet came through the cash out option wasn't allowed. No, I do not mean that it was suspended or the market was temporarily disabled. I mean that the cash out option wasn't an option any more. I am aware betting companies 'reserve the right to cancel the cashing-out process at any time' but I have been a customer at many other betting companies, and not once has anything like this been done, nor have I heard it been done anywhere else.

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more bad it will not b they advise trustly and when the deposit dont comes tru they lett you down bigtime they dont help only take the money very bad company de service is so bad it needs to b rated here

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