Bet365 PLAYER REVIEWS(3526)
Gavin Bowen
01 June 2025
Comment from uk.trustpilot.com
They questioned the amount I was betting even though I had a separate betting bank, I was being questioned via chat for hours during which they froze my account. in the end I said do you want me to close my account with you as this is getting ridiculous and they just agreed and just shut my account down. Go to Betfair this will never happen, better place market's ect with them. Will never go back to bet 365 again.
Mel Taylor
01 June 2025
Comment from uk.trustpilot.com
Shocking customer service and rude emails. Threats to close your account with a substantial amount of money in there. I complained via email and all they did was send the same email again and repeat the rudeness. I withdrew all my funds and I suggest using another betting provider.
Consumer
31 May 2025
Comment from uk.trustpilot.com
Wanted to bet psg to win champions league but took ages to verify, every time the checked they said they required my name on bank statement but my name was there, in the end I gave.. don’t recommend this site, there is reason they so many 1star reviews lol
Jesse
30 May 2025
Comment from uk.trustpilot.com
You will be limited if you start making money. Worst site I have ever dealt with. They also falsely advertise a no sweat for 1000.00 dollars. But when you try to place a bet, they will deny it and approve like 200 dollars. So you don’t even get to use your entire no sweat. This sportbook, I believe, needs to be investigated
Shawni Harrison
30 May 2025
Comment from uk.trustpilot.com
Catastrophically the worst site! Not a single win in 45 spins, continuously. screenshots and recordings of slots jumping, or crashing! Absolute scam site, need shutting down asap
Bianca
30 May 2025
Comment from uk.trustpilot.com
Worst experience ever!Trying to create an account here seems impossible. I understand that people need to be thoroughly verified and totally agree with that. But... My account was verified, yay, you can play. Great. Deposit of 20 Euro. Awesome! Now my account is blocked because my last name on my bank account is spelled with a Y and on my passport it is spelled with IJ. In the Netherlands that is not a big deal. But ok, I get it. Now, I would like my 20 Euro back and close my account. But they need a bank statement for that. I don't want to give my bank statement to just anyone. There is no explanation why they can't just reimburse my 20 Euro.
Edward Naylor
30 May 2025
Comment from uk.trustpilot.com
dead spin after dead spin month in month out you make billions but still have to rob everyone its disgusting.
Nutrition and Fitness Coach 101
29 May 2025
Comment from uk.trustpilot.com
They close your account with money in so basically steal your money and don’t give reason and cannot discuss it with them . Honestly they are criminals .
Mr Green
28 May 2025
Comment from uk.trustpilot.com
I am being extremely generous with 1 star, you don't deserve it. Slot wins are virtually non-existent these days, with no promotions, terrible customer service, etc. Ladies and gents..AVOID.
Lalo G
28 May 2025
Comment from uk.trustpilot.com
Been with these guys since 2017ish. Have always been steady and have come a long way. The thing i admire the most is the LIGHTNING fast withdrawals available. I mean you get ur withdrawal within 1-2 hours versus other places. They have great promotions running all the time and usually you get a chance to participate.
Krzysztof Oleszczuk
27 May 2025
Comment from uk.trustpilot.com
They wanna eat your money too.was one game im win kick me out im login back no game in history like ghost gone.i can't find this game gypsy
Patrick
27 May 2025
Comment from uk.trustpilot.com
Shocking customer service after 20 years betting with them my account first had £60 go missing them blocked so I cannot login contacted customer support and kept getting told someone would call me but 5 days later nothing AVOOD AVOID AVOID
Nudy Georges
26 May 2025
Comment from uk.trustpilot.com
this app just took 6500$ on my account without any reason. just notice the money was gone out of nowhere. i have tried contacting them, but they are not cooperating at all, acting as if it was nothing. my bank has sent them a lawsuit. please do not trust this app
Teebee
24 May 2025
Comment from uk.trustpilot.com
1.3 stars now shoes u this company is at fraud wheres gambling commission they should start giving everyone there money back you can clearly see this site is biggest scamming site out there
Customer
24 May 2025
Comment from uk.trustpilot.com
They wont let you withdraw without showing identification
Michael S
24 May 2025
Comment from uk.trustpilot.com
Have been using them for a few years. I was more than happy with them. However today I have had stake restrictions applied. Not a big stake but £10 single was reduced to £1and 25p doubles limited to10p. No idea why, never been a big winner or loser.
Geoffrey Boow
23 May 2025
Comment from uk.trustpilot.com
Been using Bet365 for many years, solely for horse racing and never had a problem, they mostly have the best prices which I always check on Oddschecker, my winnings are there in a matter of a couple of minutes, I don't understand why there are so many negative comments.
Amanda Staples
23 May 2025
Comment from uk.trustpilot.com
Absolutely shocking no bonus over 10.00 on any of the games I get there to lose or win after 1500 still nothing just takes your money never pays out I'm deleting my account with them and the slots are not smooth either very jittery 🤔🤔be warned 👹👹
Wayne Botelho
23 May 2025
Comment from uk.trustpilot.com
One of the worst if not the worst online betting operators. They allowed me to make in excess of 21 gambling transactions in the space of an hour and after complaining they said it was ok. They should be taken to the gambling commission and shut down as that is in no way shape or form take part in responsible gambling. After I complained not that the fact I'm in financial difficulty but the fact I was allowed to do such a high volume of deposits in a short space of time they closed my account. They are a bunch of morons working in customers services.
Tommo
23 May 2025
Comment from uk.trustpilot.com
Super boost reduced from £40 to £1 maximum today , not sure why , don’t even know if I win on them 😂
Jordan Charnock
23 May 2025
Comment from uk.trustpilot.com
Disgusting, never on any site had 40+ spins without a single win. Same game different site no more than 5? Pedophiles
Consumer
23 May 2025
Comment from uk.trustpilot.com
They will try trick you sometimes but just say to them you will open a IBAS (gambling commission ) case and they will behave and sort out the problem. Otherwise they’re ok but they did try to rip me off and suspend my account for no reason when I had live bets.
Anna Bennett
21 May 2025
Comment from uk.trustpilot.com
Absolutely terrible customer service, they do not know how to speak to people. Blocked my account because I was apparently playing too much even though I hadn't deposited that day, was playing with money I'd already won, on 10ps trying to get a pot. Extremely rude agent on live chat, requested account to be deleted as I will not be spoken to in such a manner
Ness
20 May 2025
Comment from uk.trustpilot.com
If i could give zero I would. Did all the correct steps. Receieved email my account was verified and could be used. Deposited 100 euro to then be told i couldn't game because limitations had been placed on my account so I could requested withdraw. Requested withdraw to only been told I can't withdraw without making a deposit to confirm my Iban.... I did deposit ! Contacted them was first time my account was under review. Didn't hear back so contacted them then told me my Iban didn't match. Checked the Iban it indeed did match. Now told my Iban is under review. Despite it matching my i.d matching. Let's see if I ever get my money back. I will be withdrawing and closing it if i do because seems like a scam !
cristian Andres garcia zapata
20 May 2025
Comment from uk.trustpilot.com
good application
Nathan Green
19 May 2025
Comment from uk.trustpilot.com
Everything is bad about this platform. Do not recommend
pitou
19 May 2025
Comment from uk.trustpilot.com
Horrible customer service, glitchy app. I would not trust these people with your money.
Edward Naylor
19 May 2025
Comment from uk.trustpilot.com
slots are terrible eats everything month in month out surprised how they get away with it.
Teebee
18 May 2025
Comment from uk.trustpilot.com
SERIOUSLY STAY AWAY FROM THIS SITE WVERY MONTH I PLAY GUESS WHAT NO WIN AFTER NO WINS AFTER NO WINS SERIOUSLY THERE IS NOTHING HERE THEY ARE JUST TAKING DONT PLAY
Consumer
18 May 2025
Comment from uk.trustpilot.com
i opted in a promo of bet and get and they never honor their promos
Paul M
18 May 2025
Comment from uk.trustpilot.com
The biggest cheating pos game. You can literally see it glitch when it's making it so you lose. FU bet365
cps
18 May 2025
Comment from uk.trustpilot.com
Awful Experience - left a few years ago as the refused to acknowledge a winning bet. For reason I decided to give them a second chance and created a new account today - tried to make a deposit and could not as they had illegally retained my bank card details again my old closed account. Tried Apple Pay which there website says they accept and Apple Pay’s says they don’t actually accept them on Bet 365 which a bet 365 then confirmed. Then tried another bank card and apparently got an error code which they tried to say meant card was already registered but I never got that error code with the first time. Absolutely useless and legally retaining information as well
Jacob Watts
18 May 2025
Comment from uk.trustpilot.com
Gave me a permanent self exclusion said I had a gambling problem because I lost money but I'm sure if I won some of the bets they wouldn't say I had a problem they restricted my account then said we recommend a 6 month at least self exclusion which I said no and I even asked the question do I have to and they said no so I said no and they banned me what a joke
Krzysztof Oleszczuk
17 May 2025
Comment from uk.trustpilot.com
Who check this games?Games remember you if you play in other casino i know because im was witness or victim? I can tell story you win stake up food..uck off one bunus show and all last reels forgot about bonus! bonus got holiday today spend about 200£ or more eat my money im always give hand for people who need.More explain Gold Blitz Ultimate game when you got two bonus electric bar grow and you reach bonus im spend 200£ just one bunus sign show all time when i need two for finish bonus bar they show one multiple times like they laugh from you tell me who check this games?
Mark
17 May 2025
Comment from uk.trustpilot.com
Bet365 is a complete joke. My account was compromised last week through you. I was then phoned on Sunday to confirm all my details which I did. Then told it would all be fixed within 72 hours. I’ve heard nothing. Reached out Wednesday and was told nothing. Now friday.. ridiculous
George Assan
17 May 2025
Comment from uk.trustpilot.com
Terrible signup experience. Their system basically botched the signup - I got some system error when i clicked submit. Got emailed my account has been created but couldn't log in based of another error. I reach out to customer service for a fix and I am told my account is being closed because of the "nature of my business" . What business? Business with them... I never even got to log in ..... Just Crappy went else where
Steve Hack
16 May 2025
Comment from uk.trustpilot.com
If I could do no stars I would AVOID this company at all costs I have been with sky bet for years and every day get free bonus games and loyalty games, these con artists removed all my loyalty privileges and bonus games are playing and losing £200, absolute joke of a company
Rob
16 May 2025
Comment from uk.trustpilot.com
While I think bet365 were the best. I especially liked the super boost and was one of the main reasons I used them. For some stupid reason they give people different max amounts allowed to be placed on these super boost. Mine was £40 for years and then suddenly they decided to make it £1. Which is utterly pointless as most of these bets the odds range between 2.0 and 3.50. This gave me the push to find a better source for my gambling.
Covenant Wilson
15 May 2025
Comment from uk.trustpilot.com
The worst bet platform... I thought it was the best until they messed up with my account
CRAIG THOMAS
15 May 2025
Comment from uk.trustpilot.com
Absolutely horrible company to deal with. I accidentally submitted wrong information and wanted to change/clarify, but made more than 15 attempts to arrange a phone call, offering 2 different phone numbers, and they kept saying phone numbers were invalid which they certainly are not. So, my deposit is just sitting in their bank account and I can’t access it or get it back. A bunch of thieves!!!!
matjaz loncaric
14 May 2025
Comment from uk.trustpilot.com
worst casino ever, only taking money and giving no return. i deposited 500eur and didnt win anything. avoid this scam site.
Γιώργος Κόλλιας
13 May 2025
Comment from uk.trustpilot.com
"Terrible experience – avoid if you're in Greece"I signed up for a bet365 account from Greece, submitted all required documents, and expected a smooth process. Instead, they rejected my account without any explanation whatsoever. No email, no clear reason, just silence and a blocked account.This is not how you treat new users. Completely unprofessional and arrogant attitude. If this is how they operate, I'm not wasting another second with them — and neither should you.
Justin Corbett
13 May 2025
Comment from uk.trustpilot.com
Stay as far away from Bet365 as possible.My experience with them was awful.They self excluded my account without my permission.They made an error, but refused to fix it. Terrible customer service/ support, huge improvements needed if they are wanting to keep their customers.
Jason
13 May 2025
Comment from uk.trustpilot.com
Most retarded company I've seen. I asked a question about how self exclusion for their casino would affect other promos for sports betting and it turns into them imposing a permanent ban on me on casino which results in a ban on all promos and bonuses for sports betting. It's a self exclusion not for them to make a decision to exclude me or not. Fk agents were so judgemental, making me feel like I had a gambling problem. The agents there have no credentials or background to come to thay determination after a 5-10 minute conversation through chat. Fkn horrible company.
chelsea
13 May 2025
Comment from uk.trustpilot.com
awfull site dont think ive ever withdrew from these as never won anything to withdraw the slots are terrible if you do hit a bonus very rare you dont win a decent amount to withdraw stay away best ive ever played is william hill all you get its generated what every single time months and months no chance theres only one winner and its them
Gabrielle Shippey
13 May 2025
Comment from uk.trustpilot.com
I recently created an account and they wanted for me to verify my info which I did. Then I bet on a sports team and won and was to withdraw and they were telling me to verify my address again which I did. They had been constantly telling me to do this and I did multiple times. It was extremely frustrating. I just completely deleted my account with them, with the winnings and all It's not worth it. Terrible experience for a first time better. I am also a user from an international country which they stated they support and they constantly asked me to share my location. Sketchy as heck
Joe
12 May 2025
Comment from uk.trustpilot.com
There live roulette is 100% rigged and this is not pocket talk! Been playing live casino roulette for about 10 years and I’ve never seen anything more blantantly cheating! Ball is definitely controlled with a magnet! Ball lands dead weight on a number and stops! Everyone who plays roulette knows this does not happen!
Wayne Cawthorne
12 May 2025
Comment from uk.trustpilot.com
Don't go near this site they give you offers and you get nothing i had 2 8 fold bets 6 winning on one and 6 on the other but no cash out what a joke this isn't the first time but it's the last there no customer service number because they don't want to talk to you they just want your money
Facts& Fun
11 May 2025
Comment from uk.trustpilot.com
Just horrible, zero communication but if you want to try just go ahead and you'll come back later to write a bad review for sure


Dee Everett
01 June 2025
Comment from uk.trustpilot.com
Had some.wins nothing.major.to.withdraw. don't look.for.jackpots.they.dont.come out. I've had 2 bonus.symbols 19.times never got the 3 you need.for bonus.round. on the whole a.good.site.with a.wide.variety.of games.
Had some.wins nothing.major.to.withdraw. don’t look.for.jackpots.they.dont.come out. I’ve had 2 bonus.symbols 19.times never got the 3 you need.for bonus.round. on the whole a.good.site.with a.wide.variety.of games.