Bet365 PLAYER REVIEWS(3526)
John
19 June 2025
Comment from uk.trustpilot.com
Starts off OK. UNtil you are a winner. Then they ban you and don't honour any promotions that haven't completed. Outrageous that they can just ban you as you made a few quid.
Ugur Ulas KAHRAMAN
18 June 2025
Comment from uk.trustpilot.com
2, or 3 months ago, I bet at Bet365. (18.04.2025 & 29.04.2025)2 times I caught up 3 Scatter but this casino's system did not let me pay with my Free Games. When I saw Error Problem, I took a screenshots. And then, I contacted customer support and shared the screenshots(time was 21:23). They wanted many information from their casinos screen. They have this information and I waste my times for collecting information on behalf of them!!!And then, they told me "You won 40 GBP from Free Games". I said, but I did not play my Free Games and I did not won this money!!!! After the conversation, they load 50 GBP in my account. 11 days after, I saw the same Error Problem when I caught up 3 Scatter!!! I took the screenshots and I contacted with customer support (time was 21:04). They wanted many information from me and I spent my time again!!! This time they told me "You won 40 pence"!!!! I said that I did not play my Free Games and I wanted my Free Games.They told me that they can not give my Free Games!!!And finally, for closing casino's error issue, they closed my casino account without my Free Games!!!This casino has bugs in their system and customer support is terrible!!!
Gavin Gilbert
18 June 2025
Comment from uk.trustpilot.com
I would have done 0 stars … they can refuse to pay out on clear winning bets , do not trust …. They are a scam .
Morgan Sykes
18 June 2025
Comment from uk.trustpilot.com
Terrible site blocked my account for no reason and when I asked why they said they couldn't tell me why. Stay away if you don't won't to get blocked for no reason
Cody Macauley
17 June 2025
Comment from uk.trustpilot.com
You can’t seem to hit a bonus to save your life. Might as well light your money on fire. I have never heard a single story of anyone winning. Terrible experience.
Shaun Norrish
17 June 2025
Comment from uk.trustpilot.com
Honestly I've given these utter embarrassments chance after chance..10s of thousands of spins. For what absolutely the same scripted garbage algorithm. Denise Coates is nothing more than a greedy lying cheating witch. You're worth 9 billion pound and you still have to cheat your way to money you're an embarrassment love! 24 attempts for one bonus and absolutely zero executed a 0/24 hit rate!! Bare in mind if and its a big if you get a bonus it pays literally the most atrocious payout back. Let's not even get into the base game with its repetitive same win lines 4 or 5 times in a row but missing every decent pay line continuously ( miracle that ) the RTP percentage does not reflect what you advertise you scumbags. Just take note this isn't about being a sore loser. This is genuinely what happens! If you're going to risk it then you'll see for yourselves how woeful this site is..but I'm sure the measly 1.3 stars it's got on here may deter you from even contemplating signing up to this shambolic sh*t show. If you do decide to open an account then make sure you video and screenshot your sessions ( you don't really get a session ) then maybe those who do that we can all conjoin and have the useless backhanded paid corrupt gaming commission pull their finger out of their lazy ar*ses and have this little greedy little rodent vanquished from her shoddy gaming license! P.S after 703 spins and eventually 37 teases I got a bonus...£5.40 back! Then remainder of the balance depleted instantaneously with a further more 16 teases for a bonus..SCANDALOUS THEIVES.
Teebee
16 June 2025
Comment from uk.trustpilot.com
This site is something else years been playing here i play big bets wee bets all over there site and not even single win this is poor day light robbery unbelievable site
Unknown
16 June 2025
Comment from uk.trustpilot.com
They suspended my account and would not tell me why so this is the worst betting company ever I wouldn’t recommend
Grandpa shark do do
16 June 2025
Comment from uk.trustpilot.com
Wish was 0 as rating for this site. Terrible!!! Deleted my account because they wanted to delete it. Maybe because i was making profit and its againt their “policies”
Dérek Couture
15 June 2025
Comment from uk.trustpilot.com
Got deleted my account because they have a « « policy » that they decide who they want to not do any business with anymore. Probably because I won my first bet. Dont go on that app unless you just want to lose.
Wayne Botelho
15 June 2025
Comment from uk.trustpilot.com
Worst Betting operator should be permanently banned as they don't follow guidelines. Allowed me to make 23 transactions In the space of 2 hour and put no restrictions in place. They said it was fine when I spoke to the complaint is and that they would be closing my account permanently. That goes to show there guilt and probably because they don't want the gambling commission finding out of there wrongdoing. I wouldn't set up an account with this company and should be shut down. Try not to win either as they also exclude anyone that wins a few bob. They don't like paying out.
Emma Galloway
14 June 2025
Comment from uk.trustpilot.com
I’ve been using bet365 for a couple of years, maybe longer and I can genuinely say that I’ve never won anymore than a few pound. The biggest wins I’ve ever had are around £3-£7 it’s never been exciting. Squealin riches is one of my favourite games and I play it on other sites too but I really do notice how different the gameplay is on bet365. It’s extremely poor compared to everywhere else. I have now permanently closed my account and I will never make a deposit on there again.
R.Phillips
14 June 2025
Comment from uk.trustpilot.com
Scammers avoid at all costs. Bet with the big players instead
Kamerico
13 June 2025
Comment from uk.trustpilot.com
My 2 stars are just because they paid me without much trouble. But they haven't changed a bit, once you make a buck or two they'll kick you out almost immediately.I guess they had been doing this since this company was created, but it's waaaay worse now. Instead of improving their platform and make it better suited for their business model, they just get rid of their costumers. Not very wise IMO.They had the potential to become the world's most powerful sportsbook if hadn't chosen such a miserable path. Maybe that's why it's for sale.
Edward Naylor
13 June 2025
Comment from uk.trustpilot.com
sports side ok the game side legal robbery.
Shaun Norrish
13 June 2025
Comment from uk.trustpilot.com
This site is still utterly atrocious and always has been! Payouts are absolutely pathetic!! £100 in deposits...50p play..TWO bonuses of fishin frenzy JPK. First bonus was 15 free games no fishermen £1.50 return the second 10 free games and collected a measly £1 pay line and again no fish. After that 28 teases 15 with the scatters landing on the first two reels and missing the last 3 every single time. And then done money depleted. It is an outright scandal. She turns over insane amounts of money annually because the games are highly tampered with! Feel sorry for those who try the £2 stake..the gameplay must be stale as a rotting flipflop and probably costs hundred for pennies in return. Promotions are non existent it's just all round garbage. Hope she gets her site banned although she'll still be living the life of a thief with 100s of millions the corrupt cheat. P.S the jackpot king baited 4 times and never landed 👍 could live to 1000 years old the 1 million will still be there.
dave minas
12 June 2025
Comment from uk.trustpilot.com
After enjoying the site at first, I started to win money and my account was suspended. The excuse given was that I was ‘playing too much’They refused to lower my deposit limit as a solution and told me my account would be suspended for 6 months. Unprofessional customer support. All because I was winning money. So I closed this account and enjoyed the many other gaming sites found online.
Mr harris
12 June 2025
Comment from uk.trustpilot.com
I have been playing slots online for 6 years and decided i would try a few new slots so joined Bet365.AVOID this betting company at all costs.The worst slots i have ever played even borderline a scam.But it's your hard earned cash so try for yourself but my account has been swiftly closed.
Nick Byron
12 June 2025
Comment from uk.trustpilot.com
Never win on 365 anymore, had a few decent wins in the past, then I lowered my deposit limit because I was depositing more frequently and wanted to be more responsible, ever since I lowered my limit I’ve won absolutely nothing, in fact I don’t think I’ve made a single withdrawal since. I don’t expect to win all the time but damn, it feels like my account has been flagged on their system not to win, all seems very dodgy.
Ijaz Ahmad
12 June 2025
Comment from uk.trustpilot.com
I am with them 15 plus years but they never let you win if they see you are winning from somewhere they block you from that place customer service is worst asking same thing again again leaving after 15 years
Nick Hannaby
11 June 2025
Comment from uk.trustpilot.com
They are the worst bookmakers a round They closed my account saying I am betting to much I don't have problems with no one else
Ghost B
11 June 2025
Comment from uk.trustpilot.com
bad i played gates of olympus 1000 i came in the bonus and hit big and then they locked my account to gamble so i search the support for help and they told me that i should call them or they call me for responsible gamble 😂 and all that losses over months they will not call you about responsible gamble only when you win big they locked you account big scammers never again this casino
Edward Naylor
10 June 2025
Comment from uk.trustpilot.com
306 spins on Legacy of Dead and couldnt get a bonus shocking.
Marynka Volodkievicova
09 June 2025
Comment from uk.trustpilot.com
Useless customer service, I wanted to find out why my account was restricted and some incompetent person, who had NO CLUE sat there could give me no information, then I was told the decision was made by some kind of relevant team, I asked for CONTACT to relevant team, vote quotation of some paragraph as a response. I think that relevant team don't even exist. Waste of time and people who sit there are incompetent and they know NOTHING
Automated XS
08 June 2025
Comment from uk.trustpilot.com
Spending so much time opening an account and they block you right after without giving any reason. I asked their chat twice and they just closed the chat without giving any reason. Do yourself a favour. Open an account in stoiximan if you are located in cyprus or greece.
Joshua H
08 June 2025
Comment from uk.trustpilot.com
I signed up with them years ago and just recently tried to login. I was put through to their live chat where I was told I had failed the verification process due to an issue with my driver's license and would not be allowed to reactivate my account and this issue could not be resolved. The chat support person told me this was decided by the relevant department and their decision was final with no chance of a compromise. I have never experienced such vague, unwelcoming and unhelpful customer service such as this. I'd hate to think how difficult and neglectful they would be to customers when money is involved. If they can't show customers any respect at the door they certainly wouldn't in the store
Aerial
08 June 2025
Comment from uk.trustpilot.com
Pls don't trust this gambling company. Lots of unethical business practice going on. They monitor your account. They let you win first but as soon as you take their bait, you wont realized they already robbed you. Whatever you gonna do, change games or change the timing, any day any time, your account is filtered within there system NOT to win anymore. There draws promotion offer is questionable. My love and interest of playing online games was gone because of this gambling company... Its not too late for you not to be a victim of their wrongdoing.
Christina CC
08 June 2025
Comment from uk.trustpilot.com
I tried opening account, they blocked it immediately notifying that the account is blocked and cannot be reopened ever again. Waste of time, terrible customer service. Do not try! Imagine if you won anything...
MC
08 June 2025
Comment from uk.trustpilot.com
My wife and I tried to place our first bet with no success.She was blocked with no explanation and I was allowed in but technology issues prevented playing, made me lose a lot of time and let's see if money is recovered.Their technology is so poor, so is their customer service.
mark oliver
07 June 2025
Comment from uk.trustpilot.com
Lighting fast withdrawals if you manage ro get a win, the reason for the 1 star review is its pretty obvious when playing they manipulate the frequency of bonus features happening, a dirty trick in my opinion which a lot of uk based sites are doing now like corals,ladbrokes etc.
Rajesh Maharaj
07 June 2025
Comment from uk.trustpilot.com
The casino games glitches often Not worth it!!As it will suck every dollar out of you.Maybe worth it for sports.But to me this has got to be the worst app for casino games!!
Jalal Hajabrahim
07 June 2025
Comment from uk.trustpilot.com
I joined the poker sight first couple of days was fantastic no surprises no unusual bad beats very normal but suddenly after couple days things changed in one day I had over 100 files of unbelievable Drew’s things that never happen in live games I send them the files and asked them to see if it’s normal and closed my account. It’s not really poker they choose the winners and losers it’s pretty obvious every hand when I had aces kings or queens in later stages I got called by 8-3 or 5-2 9-4 I’m talking about going all in with over a million chips and get called which I knew in live games no one ever calls you all in with 5-2 against queen then the flop is 2-2 not once or twice over 100 ever bad beats it cost me over 1k in few hours I’ve never seen so many quads and full houses in my life and all against you so I advice any one one joining this sight to only stay for the first couple days then stop this sight is the worst in uk stay away I hope I read the reviews before I joined them
stephen Vincent
07 June 2025
Comment from uk.trustpilot.com
Shit company who take the piss out of customers been with these fools for over 17yrs recently removed now need to validate who I am ffs “, will make a formal complaint they won’t except council tax or my V5C official documents
Tommi Tagg
07 June 2025
Comment from uk.trustpilot.com
Avoid, they are crooks, misleading promotions, lock your account when you win, not to be trusted.
Jason Cheung
07 June 2025
Comment from uk.trustpilot.com
I only stake bet a few times only and it limited my stake amount with less than GBP1 per stake after winning of GBP40 only.
Aw
06 June 2025
Comment from uk.trustpilot.com
Worst site ever promotions are crap and so are the payouts dead spin after dead spin don’t waste your money on these thieves
tim duffy
06 June 2025
Comment from uk.trustpilot.com
Been frozen out of my account. For no apparent reason. Been told i have to wait for a phone call. From there team of people. Been waiting for over 24 hours now. Got back in touch with them through live chat. Which i was told they are busy. And the call will still come. Can't close my account or withdraw my funds. Which by the way us only £97. Until i receive this call from them. Been using them for 10 years. But this is a joke never again.
Earl Earl
06 June 2025
Comment from uk.trustpilot.com
If I could give it zero stars I would it's a scam they cheat when you bet live basketball 2k they cheat its ridiculous but everything must come to a end one day they gone get exposed and in deep trouble for cheating millions of people out they money.
Robert Irwin Bobby
06 June 2025
Comment from uk.trustpilot.com
If your a First Nations person who ha mental health, and say this stupid site puts a restriction on your account because of your mental health. Is sucking balls, now I have just been ripped off by there gambling professionals who give advice and want to know your exact personal information say on how your , say ptsd or any mental health, they want to every detail. So if you want to play this stupid bet365, better not mention you have mental health, especially when I only wanted to bet on the Stanley cup and nothing else, why I hate everything about gambling and just thought maybe I can make a few bucks on a few games . I have parents who are passed on and where very addicted to gambling in all forms and so was my grandparents. This is such stupidity that they do this. I will never bet again , just lotto 6/49 n lotto max once in a blue moon. Money is not everything when you have a beautiful life and family, why need to destroy my family for over stupid gambling.
Brandon Scott
05 June 2025
Comment from uk.trustpilot.com
Bet365 has stolen money from me. I made an account, which passed verification. Made a deposit a few days later with a credit card and noticed I had to use a debit card in order to withdraw to. Remind you, I still haven’t made any bets at this point. So a day later, I deposited 1000.00 dollars with my debit card. An hour later, they suspended my account due to “verification.” They are asking for ID, photo with ID, and bank statements. I do not feel comfortable in sending all that information. I have asked them just to reverse or refund the original card but have denied and stated that they will not. Told them I don’t care about betting, that I would show proof that I own the card to get my money back but still will not cooperate. Not for sure how they are legal allow to do this. STAY AWAY!!
Mitchell Watts
05 June 2025
Comment from uk.trustpilot.com
what a joke of a system, the app goes down along with the website, deposited for the game tonight which starts in 30min, can't access anything to place my bet, rang up to see what is going on and to be told it can take up to 1hr to resolve, asked if i can withdraw my money to place on another platform just to be told no and it is what it is, absolute joke. don't gamble with this company, use sportsbet.
Ann
05 June 2025
Comment from uk.trustpilot.com
My review is for Bet365 Ontario. When the app was handled by the UK it was a much better platform. The cashouts were fair, you were allowed to edit bets, you could auto cashout. Once it was taken over by Ontario everything changed and it really is a complete ripoff. You can no longer edit your bets, once you place a bet they provide a cashout that is less than the value of your bet, if you have a 10 pick parlay and 9 of the 10 have won they are offering a 30% cashout;it should be 90% cashout. You can no longer auto cashout either. Like I said a complete ripoff. I would give it zero stars if I could.
Marko Cerovic
05 June 2025
Comment from uk.trustpilot.com
Good odds and boosts but as soon as you start winning you are beeing reviewed. And if it happens again they give you another review. My one is ongoing 6 months😂😂😂
Family First
04 June 2025
Comment from uk.trustpilot.com
Scams new users once they win and makes getting your winnings very hard Currently holding a 900 deposit from my friend making her verify accounts that are not even hers saying she needs to verify identity al because she won there was never a issue while losing but now it’s a issue when she withdraw
Henry Ch
03 June 2025
Comment from uk.trustpilot.com
Awful website.used to be good a few years ago.now they limit players very fast even if you make small profits.they even ban accounts if they dont like the way you bet.A real mafia do not bet with these .someone should take them to court for shutting down and limiting all those betting accounts..
Gaganveer Mander
03 June 2025
Comment from uk.trustpilot.com
poor service they are not even stay on their decision thats not fair at all please guys save yourself from this scam. first they promise and then won't let you withdraw your winning money. save yourself from this scam
Loraine
02 June 2025
Comment from uk.trustpilot.com
The spins called Gold cash big spins from playing £77 playing 20p spins all the way down to 0p not once did i get the 3 big spins symbols to trigger the bonus feature.Bottomless money pit thats all i have to say avoid they should be shut down.I worked for a bookmakers and know theres something not righ!!
Albert
02 June 2025
Comment from uk.trustpilot.com
Absolutely the worst of the worst, extremely difficult to withdraw your winnings, rude customer service, worst experience ever, do not even put your money in this site this is the absolute worst.
Paris Tjanis
01 June 2025
Comment from uk.trustpilot.com
I wanted to bet on champions league, and after I deposited my money, it needed verification, which is understandable. I gave all the information required, passport, driving license, ID card, utility bill and phone bill, yet here 15 hours later, I'm not verified. I tried to withdraw my deposit, but then they needed a postal verification which is stated in the bills I sent them, but a costumers service agent told be it could take up to 28 days.So I didn't get to bet, and I still can't use the platform, and maybe in 28 days time I can get my money back.I highly recommend you find another platform as this is highly laughable


shakyshaun
19 June 2025
Comment from uk.trustpilot.com
keep well clear of the games never win just takes money good for football and so on but stay clear of games there is only one winner and its not you
keep well clear of the games never win just takes money good for football and so on but stay clear of games there is only one winner and its not you