Bet365 PLAYER REVIEWS(3526)
Jack Jones
11 July 2021
Comment from uk.trustpilot.com
I have beer on this site for 4 weeks…. There are CRAP. Keep you cash 💵 in the bank
David Padley
11 July 2021
Comment from uk.trustpilot.com
The least user friendly and transparent site/app I have ever used.
xiaowen zhen
11 July 2021
Comment from uk.trustpilot.com
I placed some bet for euro 2020. It closed my account straight after without any notice. I only found out when tried to login on it and the stupid system keep telling me the details aren't. i went to their customer service, then they told my account has been closed because the trade team is no longer willing to accept my business. This is so interesting. They said they don't want my business, they took my money and closed my account, and that's what they said they don't want my money. THIS RUBBISH COMPANY IS A "FABULOUS" FRAUD.
chris bardin
10 July 2021
Comment from uk.trustpilot.com
Just closed my account with BET 365 on severl occasions they have taken back money from my account due to their errors. Today was the last straw they paid me on a race which had 4places then decided to change to 3 places no explanation and take back the money from my account .If i were you stay away from this site and fine somebody else who wont change the rules on the day
Mike
10 July 2021
Comment from uk.trustpilot.com
Yes it has been infuriating lately with the so called system errors leaving everyone without a cashout option or even the ability to see their bets, but things seem to be back up and running again so hopefully was just a temporary blip. Overall I can't fault bet365, can't recall a negative experience I've had with them. The free bets they have given for England games (and the Italy v Spain game) during the euros is a fantastic gesture, all without having to spend a penny. No other sites have had similar offers that I'm aware of. I love the vast array of markets on offer on football games- free kicks, throw ins, team offsides etc, that many other bookmakers do not feature. However, it would be nice to see them expand the player shot on target market to feature players other than just the strikers, and also perhaps to be able to choose a player to score a header, have headed shots on target etc. The only other sport I bet on regularly is horse racing, and 365 always have best odds guaranteed on virtually every single race, and the each way extra feature is fantastic, paying up to 10 places on bigger races. Bet365 are the biggest and best around in my opinion, despite the odd technical problem, and will always be my go site for sports betting.
John
09 July 2021
Comment from uk.trustpilot.com
Absolutely awful company havent been able to see my euro bets and no cash out stay well clear that how denise coates get her big wages by ripping us off
Luke H
09 July 2021
Comment from uk.trustpilot.com
Worst betting app, wont let you even view your bets once they go active. Dont give them a penny.
Rob Lawrence
09 July 2021
Comment from uk.trustpilot.com
Don't go near the slots. They got that on lock down. $600 not a thing over $7 reward no features.
Clive Tobin
09 July 2021
Comment from uk.trustpilot.com
Why isn't there a no stars option Absolutely appalling - my bets and cash out options all conveniently disappearing through the Euro's...very unsatisfactory response from them... a customer lost for them now...never use again
King Lewi
09 July 2021
Comment from uk.trustpilot.com
Terrible casino!! That’s it! Terrible
Anthony
08 July 2021
Comment from uk.trustpilot.com
I made a deposit using apple pay, tried to withdraw back to apple pay and wouldn't let me. Being forced to withdraw to their mastercard which I don't want.
Michelle Dawn Hird
08 July 2021
Comment from uk.trustpilot.com
Bets aside. Usability wise, this needs a lot of work. Really poor UX design.
Jack Jones
08 July 2021
Comment from uk.trustpilot.com
Just be aware these companies know how to scam you legitimately. The government is to blame as they make loads of profit…..gamble responsibly
Gaz
08 July 2021
Comment from uk.trustpilot.com
Everyone knows that bets are based on the 90mins, anyone not knowing this should get back to doing their dishes or take the hoover for a walk
Alin Stanciu
08 July 2021
Comment from uk.trustpilot.com
I tried to withdraw my winnings after a ticket and they blocked my ticket so I couldn't withdraw the money, they always blocked my ticket as I was trying to withdraw. Then they took the ticket out of my bets and put it in the history so I couldn't withdraw I talked to them and they said it was a software error and notI can do nothing and they can't give me the money. That's what they did with the Euro 2020 Championship and took out the winning tickets saying that they have problems with the software ... that's what they always did ... they became frivolous and started lying ..
Cieron Dawson
08 July 2021
Comment from uk.trustpilot.com
Absolute disgrace bet 365 are, had England to win 2-1 in the end result and apparently England were ment to score 2 again and Denmark were ment to score 1 more. Absolute shambles I have been done over once again from 365, had my final straw with them honestly give up there reviewing it but it always works in there favour. They are full of excuses & let’s face it us ordinary people can’t ever win against them. So Yeah! Bet 365 are awful anyone thinking of going to them don’t even bother! They don’t even show your bets either worst part about it👍
T
07 July 2021
Comment from uk.trustpilot.com
Stole my money!! Put in bet that England vs Denmark would be 2-1. I selected the "Score Correct", therefore I was not predicting when these goals were being scored but the final results of the entire match. The results came true but Bet365 marked the bet as lost stating all goals had to be in the 90mins of the game and refused to payout. Don't use them whatever you do, they make up the rules as they go.
Charles
07 July 2021
Comment from uk.trustpilot.com
Worst platform to ever exist. Cash Out is non existent, the company take absolutely no responsibility for any form of this being unavailable even when it’s technical problems that prevent for days in end!!! Always a lag in E-Sports, place a bet and BAM 1 second later a goal is scored and the bet is lost, again the company take no responsibility for this.. Live Chat are useless and never help, just defend the company on reasons you can’t have any money back. Platform is shocking & GUI is dated. Never offer monetary rewards or incentives. No wonder Denise Coates took a 421m pay last year. How that lady sleeps at night knowing her abysmal company is stealing customers money against Gambling Comm standards is beyond me. She should be ashamed of herself.
Tamas Csordas
07 July 2021
Comment from uk.trustpilot.com
I do not understand why you do not have a 0 star out of 5.... (this is for you trustpilot). So bet 365. They have to many "technical issues" .... special during the E. Finals. I have place my bet.. but somehow my bet gone!! For not the first time! The poker is fake ir is like 888 poker.com no different. Do not put money on this website!!!!!!!!!!!!!!!!!!!!!!!!
Paul Smith
07 July 2021
Comment from uk.trustpilot.com
Im the same as many, I had maguire score anytime 2-0 so naturally my bet was up n so I went to cash out, boom gone, lost bet, hiding behind technical issues, if a massive company like them, really has technical issues, it would have been looked at and sorted within a couple of hours, if it was genuine, but it's been happening all this tournament, let's see if they publish the technical issues they had, I doubt it,. N I could be wrong but my gut feeling is, when this tournament is finished if by magic, the cash out issues will have gone. Its all about the money they knew they could loose on cash out bets 100%
Patrick James Milton
07 July 2021
Comment from uk.trustpilot.com
Been with 365 for several years, always preferred the site to most others, but has cost me loads due to no cash out last 2weeks, last nights semi was last straw for me, had several Accas and a good win bet on Italy wanted to cash out in 77th minute, not available. Joke of a site that advertises itself on cash out. I have withdrawn my balance and as soon as euro bets I still have running, which are strangely are available today for cash out are settled, I’m off !!! Use a different site.
Robby D
06 July 2021
Comment from uk.trustpilot.com
Don’t trust them. They control your bets and that’s wrong. With cash out not working and them not being able to guarantee it as such it’s not worth the hassle anymore. They promote cash out but yet can’t guarantee it’ll work. Really. I’ve named my wee lassie after bet365. Fanny. Jokes on you 365
Aj Mcm
06 July 2021
Comment from uk.trustpilot.com
its happened again no cash out in the italy game semi final. Happened last week too So its bye bye from me you rip off merchants.
Marcus Westall
06 July 2021
Comment from uk.trustpilot.com
I had a football bet running, 2 up and waiting for Italy tonight. Cash was available all day long and throughout the game. That was right up until Italy went 1 nil up. All of a sudden cash out is not there anymore, instead there's a message stating I have no bets of that kind. I'm absolutely disgusted with how these betting companies can just get away with doing this to punters. My bet wasn't for big money but that is not the point. The cash out option is supposed to give punters the option of making an informed decision about the sporting event they've bet on, these jokers just decide for you. The motto "when the fun stops, stop" is a sick joke, Bet365 doesn't let the fun start. My account will be closed and I'll go back to using the high street betting shops. Punters who have experienced this kind of underhanded treatment, the numbers of which run into the many thousands, should start doing the same. They're all at it, what's more galling than anything, is that it's perfectly legal for them to do what they want. They rake in billions and billions and treat punters like crap. Nothing but cheating scumbags.
John
06 July 2021
Comment from uk.trustpilot.com
As soon as italy scored cash out disappeared and suprise suprise spain equalised saving them millions con merchants AVOID AVOID AVOID
Agnelo Ferrao
06 July 2021
Comment from uk.trustpilot.com
I've been using Bet365 for good 5 years and until the Euros hardly had an issue but they have been an utter disappointment since the Euros 2020 have started.No cashout.i am sure they will make millions out of this but I am also sure will lose millions of their loyal customers.very disappointing
Mark Stafford
06 July 2021
Comment from uk.trustpilot.com
Cash out on the Spain vs Italy game 'not working'. Again! Lying, cheating b**t**ds.
Timos Zongkas
06 July 2021
Comment from uk.trustpilot.com
Worst bet app in Greece. They always block the little and big games like the euro,and you can't cash out . No bonus anymore. Absolutely ridiculus. Don't give them your money, go elsewhere.
James Campbell
06 July 2021
Comment from uk.trustpilot.com
I agree that the Bet out facility not being available recently has been frustrating but most times the bet out payment is set at a level that suits Bet365 rather than the punter so its just as much an issue for Bet365 than for punters.I have gave Bet365 five stars because I usually just put on fun bets of 2.50 on a game and usually on 50/50 bets like over 2.5 goals or shots on target. I logged on to put my 2.50 bet on the Italy Spain match and have been offered a 10 free bet which i have gratefully taken advantage of (Italy to win with both teams to score @ 5/1). As much as I like a good grumble I can't really complain about Bet365 on this occasion.
Mr Spriggs
06 July 2021
Comment from uk.trustpilot.com
Along with everybody else on here, stay way from bet365. Looks like they have gone rogue. Not sure how they can get away with pretending cashout not working. Seems to get disabled when you have a bet thats winning. No cashout and can't see bets. Happened to me on the last Italy game. Had a wedge on but couldn't cash out when ahead then Switzerland equalised and I lost my money. Scamming people. Social media alive with complaints. Seems to be happening in all sports now when you try and cashout a winning bet. Cost me a few K. Been with 356 for years with no problems. No customer service. You get an auto email which basically says tuff...This is a new way for them to make even more money I reckon..stay away
Gareth Carson
06 July 2021
Comment from uk.trustpilot.com
Avoid! OMG! been playing slots on their site, all I can say is diabolical. Gave me a win when first went on of 800 to suck you in then literally took thousands. No games ever play. I’ve never seen anything like it! I’ve seen rogue casinos play better !! It’s so bad. We all get that gambling is about winning and losing but this site just takes your money no matter what stake you play!
Alan Fennell
06 July 2021
Comment from uk.trustpilot.com
Well, I have read many complaints over the last few days regarding the cash out situation, annoying as it is, these things happen with technology and I am sure Bet 365 will solve it as soon as possible..I say this, as I have had an account with them for years now and never had any problems with payments whatsoever.
Christopher McDermott
06 July 2021
Comment from uk.trustpilot.com
Selective bonus promotion makes no sense. I bet 100 on an accumulator but still wasn’t “selected” to receive a free 10 bet on the Euros Spain vs Italy game. How much do you need to bet to be eligible? I will never find out because I’m away back to my usual trusted sites I do receive promotions on.
beruss Boxing
05 July 2021
Comment from uk.trustpilot.com
Bet365 have disabled there cash out options too all customers as per their trading decision. There is no time frame when the cash out option will be available again.
Michael Ritson
05 July 2021
Comment from uk.trustpilot.com
Consistently scamming their customers by removing access to mybets and also the ability to cash out. A vile horrible company. I have now moved to William Hill and Betfair.
Ben Hart
05 July 2021
Comment from uk.trustpilot.com
Scamming people through Euro 2020. Traders took away cash out to guarantee they made money and lost people their money. Scum
Mark Doyle
05 July 2021
Comment from uk.trustpilot.com
better of moving to anouther bookies... google top 10 best cash out betting sites lots to choose from alltough these robbers are not one of them ...they cost me on the golf 40/1 and 16/1 both second place finishes... and both fav at one point but alas no cash out at any point on the last day.
Natalie
05 July 2021
Comment from uk.trustpilot.com
Cash out option has been out of service for 3 days now, just get the same cut and paste response and don't expect to get anything back, its just tough luck. I've been wanting to cash out on bet for days now but I doubt it will be resolved before the match, so I'll probably lose the money. I'm leaving and heading to paddy Power now
Richard Wells
05 July 2021
Comment from uk.trustpilot.com
Shocking. Stay away from them. Happy to let you place a bet then make cash out option disappear. I had five winning bets at the weekend which I would have cashed out as wasn’t confident on last bet we talking almost 700 pound in bets which the cash out option would have been a lot of money. I tried to talk to customer service to ask how much cash out was and they just mugged me off from a copy and paste reply. will not be using theses again. Just hope the other five bets running now win come on England and Italy. Once that’s up I’m off fed up with being mugged off by them been a loyal customer for years not now. Stay away from bet 3shit5. And it’s funny how my missus could cash out her bet for 5 pound hmmm some technical issues my ass yea technical issue yet the whole site works fine. Stay away
Patrick de Forgettes
05 July 2021
Comment from uk.trustpilot.com
Bet on today's women's singles where English girl retired. Betfair paid out on player progressing - this lot didn't - Avoid using this bookie!
Dec
05 July 2021
Comment from uk.trustpilot.com
SCAMMERS , STAY CLEAR .....This company will scam you, then the option to view or cash out on bets as soon as a big event starts, throughout the euros they have had what they call ' technical issues' resulting in this feature dissapearing and not being able to see placed bets, happened more than 5 times this euros, 100% a way for them to make money, do not sign up to this company, SCAMMERS
Martin Deamer
05 July 2021
Comment from uk.trustpilot.com
There is nothing worse (Apart from a bent Copper), than a bent Bookie. If you are winning, they cancel your "Cash Out" ability. The money She earns! It is disgusting, cheating their Customers, a complete disgrace. I've emailed them, they couldn't give a ****!
Donald Breen
05 July 2021
Comment from uk.trustpilot.com
Where all the negative reviews come from is beyond me !! Been with 365 few yrs always got laid to decent stake won some lost more as u expect when u gamble but always got paid fast when I did win and get better odds than any other 80% of time so full respect from myself
Mahya Fathi
05 July 2021
Comment from uk.trustpilot.com
It has been more than 12 days now that I applied for a withdrawal from my account but did not receive any money? I gave more than 10 emails and messages but it did not work. I no longer trust your site because it only takes a few seconds when you want to make money, but you have a problem when you want to make money.
Harp Gill
04 July 2021
Comment from uk.trustpilot.com
Bloody unbelievable about the cashout option I now lost soo much in potential cashouts that it's not funny. This website should be shut down they made excuse that there is a technical issue but I know this has happened alot. You telling me with all the money they have they cant hire a proper tech team to fix this error. It is a way for them to disable the cashout so that one game screws you...my one tickets is show today's game when that same game I already got a green ticket.....how do we complain against these robbers.
superfranco
04 July 2021
Comment from uk.trustpilot.com
Kev F
04 July 2021
Comment from uk.trustpilot.com
"Technical issues" during every Euros game. Absolute scam!
Reshtesh
04 July 2021
Comment from uk.trustpilot.com
Scammers. Been alright until they used "technical issue" recently to scam their way into not allowing cash outs. No believes it. About time for users to get together and lodge formal complaints to FOS and lawyer up.
Jonathan Baty
04 July 2021
Comment from uk.trustpilot.com
Using bet 365 Australia and like you all the cash out was unavailable this weekend. Rang customer support trying to cash out even though cash out was available on Saturday but it wouldn’t let me cash out kept saying sorry this bet can not be cashed out. They said they are having technical issues and it’s our bad luck . They are a scam and closed my account down and moved on to another agency . All the best fellow punters


Daniel
12 July 2021
Comment from uk.trustpilot.com
If you win, they restrict and ban you. They only want losing accounts. They have an algorithm that denotes all accounts as a keep or bin. It's not a fair playing field by doing this as gambling in itself is a risk and nothing is a given. But jez, what an absolute joke of a company.
If you win, they restrict and ban you. They only want losing accounts. They have an algorithm that denotes all accounts as a keep or bin. It's not a fair playing field by doing this as gambling in itself is a risk and nothing is a given. But jez, what an absolute joke of a company.