Bet365 PLAYER REVIEWS(3526)
Jack Balmer
15 August 2021
Comment from uk.trustpilot.com
Terrible app, terrible customer service. Go to a competitor
colinstrongman c
13 August 2021
Comment from uk.trustpilot.com
Avoid this site if you run more than 1 game at a time it logs you out and puts you on auto call. Also trying to get help from anyone is like drawing blood from a stone and if you do get to talk to someone they try hard but there is a language barrier. I recommend 365 for sports bets but poker dont even consider it
Kelly Louise
13 August 2021
Comment from uk.trustpilot.com
Used to love this site and I don't deposit silly, about 30 every other day. And I deposited abit over this on the 28th July and won abit so I withdraw. So it comes to Friday loyalty day I check my account and theres no loyalty and I've spoken to live chat who than tells me I'm no longer eligible for bonus or free spins. She said it's because I've deposited and I'm not gambling responsible, I only deposited about 70 and I don't see that as alot of money at all. So after this I'll no longer be using there site. Seems to be if I deposit too much 70 for example I than can't get bonuses or free spins for my loyalty. Doesn't seem fair. Cusomter service is crap. Won't be using this site again
Matt Freeman
13 August 2021
Comment from uk.trustpilot.com
Worst company in the world please for the love of God. DO NOT USE THIS SITE they are a big scam! Horrible service.
The Brilliant
12 August 2021
Comment from uk.trustpilot.com
More than a month ago in the beginning of July they blocked my account and told me to withdrawal my money,,, I used virtual debit card for deposit because in my country banks don't allow us to deposit into gambling sites,,, so I told them to refund my money back the same method (virtual MasterCard) they refused and told me to withdrawal via bank wire,,, after 10 days they emailed me that my bank rejected my wire transfer, and told me to go there and ask them why I went and my bank told me that they don't accept money from any gambling resources,,, I Asked them to chose any other method but they insist to send to bank account that I didn't use that method for deposit in first place,,, moral of the story they don't want to return my money
Paul Neil Gellatly
11 August 2021
Comment from uk.trustpilot.com
Two Bob disgrace of a site, usual disgusting rubbish, give you first two hands worth nothing at cards then house win next ten! Next two you win nothing then lose next ten! Nothing short of robbery and worst casino site around and every game the same, win cpl lose dozens and do so blatant
Paul Neil Gellatly
10 August 2021
Comment from uk.trustpilot.com
Don’t waste a penny on this casino site, crooked as hell and should be looked into! Nothing short of theft no matter what game you play they will rob you no matter what you get.
John Smith
10 August 2021
Comment from uk.trustpilot.com
Plenty of games but don't know about anyone else, I like to win occasionally! Winning with these people is very rare indeed, on a good night you might break even. When you play slots a lot, you get instinctively know which casinos you can win with and which are you won't.
Matthew Rampley
10 August 2021
Comment from uk.trustpilot.com
Very bad RTP, Wont win here. After reading the other reviews i feel like a plonker LOL.
Mr Amrik Kang
10 August 2021
Comment from uk.trustpilot.com
Most incompetent support i've ever dealt with
LEERILEY
09 August 2021
Comment from uk.trustpilot.com
Zero stars if I could! It's ok them taking money but if you bet too much they restrict you, want to know your life story backed up with documents then ban you after losing so no chance of trying to win something back. Avoid these crooks at all costs!
Ivanna
08 August 2021
Comment from uk.trustpilot.com
Nicely to say they are scammers. The only one casino you can not win anything. People, do not spend any money. If you prepared to give you money away, just put them where else. It is a good advice 👍
srikanth reddy paladugu
07 August 2021
Comment from uk.trustpilot.com
Been with bet365 from past 15 years… always never felt been cheated.. the only issue was deposit and withdrawals from india but that issue is now solved thanks to astropay andb bet365 for accepting indian payments.. and the withdrawals now r faster and direct transfers to accounts… i would advice just be patient while playing casino .. trust me it will pay… just cash out with a limit dont except huge wins .. keep a target and leave once u hit
BarisH
06 August 2021
Comment from uk.trustpilot.com
You Can never win ON CASINO here surely ! What ever you bet It has been made such a way ! you win twice then your surely not winning above that ! i tried here many times ! like lot of times no single winnings ! If you are willing to just sports bet then bet365 is the place not for Casino ! this is Worster than evolution gaming ! now after playing here i feel evolution is so much better than this ! we atleast wont get targeted
Lorne Edger
05 August 2021
Comment from uk.trustpilot.com
Such an amateur / cowboy website. Obviously haven't learnt anything from the recent cash out debacle. Software still continually being updated on the fly with minimum testing resulting in many "unforeseen issues" affecting the customer - latest is being unable to view bet details / selections.
Filip Gospo?i?
02 August 2021
Comment from uk.trustpilot.com
Stuart
02 August 2021
Comment from uk.trustpilot.com
Keep up the good work BET365, you’re in a different league than your competition. There are some absurd reviews of Bet365 below, obviously posted by individuals that are either creating duplicate online accounts, which no bookmaker is going to put up with, due to bonus abuse, or simply bad losers who think gambling assures them that they will win. This clearly indicates to the rationale man in the street a problem gambler that should be seeking help. I have been with Bet365 for many years and have found that they are not only an honourable but they give realistic cash outs, instantly transfer winnings back to uk banks and are not afraid to accept large bets on horse racing. I think the whiners on here need to take stock as they are the dodgy ones!
Mr harris
01 August 2021
Comment from uk.trustpilot.com
Closed my account after just one bet . no idea why. What a strange company. Cant get my remaining credit back without sending a bank statement. Keep the money i'm washing my hands of this scam company.
enzo fernando
31 July 2021
Comment from uk.trustpilot.com
I dont write reviews but Bet365 probably is the worst betting app i have tried. I been waiting for my withdrawals and the customer service is basically useless. No one replying to my emails as well. Bet365 will hold your money when you win as long as they can.
mike ring
31 July 2021
Comment from uk.trustpilot.com
Call of forking schytte do not get involved with this fockin' website as route forking scum bag fucky walkers. Do not get involved In this pile of horse manure What a shambles
Phill Smith
30 July 2021
Comment from uk.trustpilot.com
If I could give less than one star I would. The platform is user friendly but when it comes to failure of the software then it’s buyer beware…The cash out function works intermittently…and it’s always in their favour…when it fails, you lose, simple as that…won’t bother again with this platform…and the customer service is less than poor…automatons who read from a script no matter what the complaint, no good will, always chasing the profit margin…very, very poorly run website…
Rob Uno
30 July 2021
Comment from uk.trustpilot.com
Just read the reviews and it will tell you everything you want to know. The only positive site is that bet365 have all the esoccer games. Other than that is sh_t!!!!
Lee Bonham
29 July 2021
Comment from uk.trustpilot.com
I have seen so much bad publicity on this site, unfairly in my opinion. When I withdrawl longest it's ever taken is 25 minutes. Only downside I'm restricted to a grand a month. Wish it was more but hey ho. Use the site it's super fast payout when you win.
paul tynan
29 July 2021
Comment from uk.trustpilot.com
Cash out never seems to work when bets are still running when cash amount is quite high. They say it’s in your terms and conditions. Funny how it happens to so many others?
Gobind Pant
29 July 2021
Comment from uk.trustpilot.com
Never ever put money on bet365 this people are real scammers they can manipulate your bet very easily an say you that you have placed a wrong bet or a cover bet it's a request to everyone don't even put a single amount on this. I have the proof as well with me. When I was chatting with the rep they simply said it's your mistake saying you placed a wrong bet when I talk about the proof this people now are asking to send the screen shot but I have the whole conversation with them recorded.. real scammers
vasile florian
27 July 2021
Comment from uk.trustpilot.com
if you care about you don't play at this company it's a lot of s.hit so damn you can't find it anywhere plz don't play
Kim
26 July 2021
Comment from uk.trustpilot.com
@Magiclord on Telegram has get all my winnings back to me directly to my account wow!!
Toni Murphy
25 July 2021
Comment from uk.trustpilot.com
Owned by UK. When you win money takes over a week or more to collect. Sportsbet / TAB … within a hour
Christopher Lorriman
24 July 2021
Comment from uk.trustpilot.com
I have had a shocking experience with bet365 . I joined a few years ago then I could not log into my account yesterday . I contacted customer service and was told my account is closed due to a trading decision and I am no longer allowed to bet with bet365 . I’ve been a loyal customer for many years . I’ve also had many issues in the last few months , bets dissapearing from my bets , cash out freezing , bets not settled properly . And just get told by the customer service read the terms and conditions . It’s not been a good experience with this betting company
Denis Scott
24 July 2021
Comment from uk.trustpilot.com
They offer bet credits to join, but you can't ever withdraw this for any money, therefore, what's the point on having them???
Mouad Bensarghin
23 July 2021
Comment from uk.trustpilot.com
It’s safe and secure company for gambling it’s has a big security if you win you can withdraw your money so easy I’m member at this company for 9 years I never had a problem if I need to fix anything I always found a days supporting for help Bet365 it’s fully safe just try to win and your money been by fast withdrawal
justin rizzi
23 July 2021
Comment from uk.trustpilot.com
My god after so long I decided to check the reviews again. Seems bet365 hasn’t learned. I have a group of friends finally pandemic is more free time socializing and I met my friend at the bar which he had some friends there I’m still huge on sports but only bet proline cause of what bet365 did to me in the past. So we were talking about betting and they were talking about bet365 bowlshit and all the issues that come with it. I’m not gonna explain what bet365 did to me again cause it brings back the worst memories and reading there reviews make me proud cause they truly deserve all these negative comments and I heard there legalizing sports betting in Canada so bet365 should lose lots of customers I can’t wait till they lose millions of customers. Bet365 deserves to be bankrupt and May god bring justice for there injustice. Before I left bet365 for good I was with them for like almost 20 years and never cashed out once nor won once I can go in to details but I’m actually sick and tired of hearing myself say it. Just know every part of there site is fraud. There customer service is a joke but even worse there management and supervisors are an embarrassment They’ll never admit when there wrong and they don’t respect there customers. I will admit there sports page is the best as far as easy to learn and place bets but what good is it when your getting scammed on everything u choose to bet Please be careful there’s a reason there reviews are the worst in history. I’ve learned thru bet365 that people who have lots of money become greedy and ms billionaire Coates is greedy. She got lucky being blessed and in return decided to scam her loyal customers. Bet365 will never change. I know I’ve been on there on and off for almost 20 years Read the reviews before signing in to a new sight. Take care everyone and good luck regardless what your decision is but don’t bet with this site you’ll never win nor get what’s yours
Richard Fauci
23 July 2021
Comment from uk.trustpilot.com
I've been betting on this app for the past 2 months. I've made over 30k. Was banned (restricted) for NO REASON I contacted them to inquire why they restricted me. I was told "You are not a profitable client" I guess that means they only accept people who lose and anyone who wins will get kicked out. Which means you have ZERO chance. Screw this app and I hope more people will continue to expose this company for it's fraudulent treatment of its users.
Jon Clay
19 July 2021
Comment from uk.trustpilot.com
@Kevin - As you made an 10 each-way bet (5 to win/5 to place) you would've only got paid out on the place part hence the 14 I presume (it looks as though the 56 was the total return if you selection actual won the event rather than placed).
Lyuben Naydenov
18 July 2021
Comment from uk.trustpilot.com
Kushal Kool
17 July 2021
Comment from uk.trustpilot.com
Absolute worst. They closed my account abruptly and refused to let me withdraw by my normal withdrawal method. So much for trusted betting site. Awful experience. Rather go for something like pinnacle.
Shanelgedmanrhb
16 July 2021
Comment from uk.trustpilot.com
Well bet365 is of no doubt one of the best betting companies in the world with hundred percent transparency. I have covered a good amount of winning with my bet365 gaming portfolio, but all this was not achieved by my own doings, it was achieved with the help of a tipster who found on Instagram by name PETER_BUGY also who I believe have access to fixed matches,I have record a good huge amount with his winnings on my bet365. Thanks to bet365
Gord Whittaker
16 July 2021
Comment from uk.trustpilot.com
I have been on this site for 8 years not once have I had a problem as long as your credentials are complete and correct it has the best security to protect your identity and they do the same thing for there own security and there is a phone number you can call if you do have a problem like for instance if you happen to get a new bank card number you have to speak to someone to update your bank info before you can withdraw this happened to me and took 5 minutes to fix. Thanks and I hope this helps.
Mr Buckley
16 July 2021
Comment from uk.trustpilot.com
3 weeks of trying to get my account reactivated after a self exclusion and keep getting lied to and fobbed off by customer service,had enough now, just seems they took my money and binned me.Please don't sign up with bet365 they treat you like ****
Dave
16 July 2021
Comment from uk.trustpilot.com
The reviews speak for themselves Awfully company no customer service harassed me with messages then rang me at work Closed account ASAP and went to another provider BUYER BEWARE
Sam des
15 July 2021
Comment from uk.trustpilot.com
Stay away from this guys deposited via PayPal all fine but when try to withdraw they saying it’s not under your name so why you took money then should have returned straightaway they are thieves take you money and don’t give back CUSTOMER SERVICE IS WORST
Jamie Jackson
15 July 2021
Comment from uk.trustpilot.com
Great odds for sports betting, but they will take away the cash out that they offer if it's in their best interest. One step away from highway robbery. Their customer service if you call is absoloutely excellent. Their automated customer service is just an outsourced department that copy and pastes their terms and conditions whenever you raise questions. Overall it's a great site for sports betting and would be a 4.5-5 star if there wasn't so much lying and changing of what their site offers from day to day while you're betting.
Trevor Babineau
13 July 2021
Comment from uk.trustpilot.com
Can not access the site or customer service. What a rip, every second day there is a problem with there site.
Annie
13 July 2021
Comment from uk.trustpilot.com
Contacted them in the live chat and they acknowledge the system error but couldn't help at all. Then requested to speak to someone of a higher authority. Even that person only said "We are sorry, we apologize.....but nothing can be done." What the hell is this. Bet365 should be a website with Live stream on the bets. If there was an error with the system, and they acknowledge the problem, then they should be accountable for it. If there was -20 stars, i would have given them that. Bet365 dont even worth zero stars.
RIZWAN ALI
13 July 2021
Comment from uk.trustpilot.com
I wanted to experience online football betting and opened an account with bet365 and deposited 400 with an offer to match 100. Firstly, Winning or loosing on penalties is NOT considered a win or loose and I lost out to nearly 600 in winnings Secondly, They never gave the 100 joining credits as promised I am much more confident in high street betting shops than online betting after this experience. I would say stay away from this company as they didn't keep up with their promises. I have full documented evidence of every step so TrustPilot don't remove this review if they send you a legal notice. I can share screenshots of all my interactions with them.
Jack Arthur
12 July 2021
Comment from uk.trustpilot.com
Bet365 is very Reliable! Bet365 is very reliable and I have made several wins with them, each time I win, am always being paid out so fast, within the past 2 weeks, I have won over 250,000 dollars and I have been paid out efficiently, all thanks to a guy I met on Instagram with username ALEXDURKI_ who gives me this real betting tips on the agreement that I pay him after win! You can message him and try him out as well!
Melinda Toth
12 July 2021
Comment from uk.trustpilot.com
This is the least user friendly and transparent app I have ever used. They don’t tell you the ins and outs of their bets, and then they don’t pay out. I bet on Italy winning over England in the Euros on ‘Overall results’ and they wouldn’t pay out, saying ‘penalties don’t count as overall results’. Common sense says otherwise, since you don’t give a description for your bets. Either way, I’ll never spend money with them again - and you shouldn’t either, they will just cheat any way they can to keep your money.
Sam Doyle
12 July 2021
Comment from uk.trustpilot.com
Misleading bets you bet for someone to win a game and if the game is won on won on penaltys you don't get anything. Cheap way to get out if paying bets
Pete Wiso
12 July 2021
Comment from uk.trustpilot.com
Great user friendly app. Used for years. Treat you well unless you start really winning. It’s not a straight up fair bet with these guys. They are judge and jury on any disputes. Feel cheated and customer service is terrible. Off the bet fair I think as the name sounds appealing


Tiagoo
17 August 2021
Comment from uk.trustpilot.com
I wasn't shocked when saw the reviews because my experience is the same stay out of bet365 if you want to save you money
I wasn't shocked when saw the reviews because my experience is the same stay out of bet365 if you want to save you money