Bet365 PLAYER REVIEWS(3526)
Mr Darrell Brown
09 June 2023
Comment from uk.trustpilot.com
I would give this zero stars however you must give minimum of 1. The reason for this is not because of there website or games etc it's because I have been betting for past 3 to 4 years with no issues. However, recently I have been asked to produce bank statements and payslips. I'm sorry but no. You have a copy of my driving licence and passport. You also have a copy of my bank card to prove I am the same person. You have no right to see my bank statements or payslips. I can walk into any bookies including yours and also a casino and I will never be asked to see my bank statements or payslips. Just proof of age to bet is all you need. For this reason I give you 1 star. I'm writing this review because over the last 2 to 3 years I have probably spent around 100k with you to be asked stupid questions. I want everyone to know that this is what bet 365 will do. If they do it to me they will do it to you. If your happy to show them your payslips and how much you have in bank then continue using them but only reason I feel they ask this is to see how much they can take off you. I mean why else would they ask stupid question.Thank you for reading good bye. Bet365 this review is for you as promised in my email.
Burt Macklin
09 June 2023
Comment from uk.trustpilot.com
Bet365 is a complete scam site. Worst casino on the entire internet. Don't expect to ever win money there because every slot game is rigged to spin 10-15 times for nothing, then you'll win 2 cents. Then repeat. Any time I've put in money I never go into the black. Instantly into the red and just praying I might get my money back. But that never happens. So if you enjoy slot machines and having fun winning from time to time, steer clear of Bet365. Because you will never leave that site happy with more money than you started with
Wesley Mitchell
09 June 2023
Comment from uk.trustpilot.com
Avoid. Set up an account, placed a bet only to find afterwards t they reduced my bet by 80% (missed out on $1500 return). Tried to take my money out of the account at which point they then proceeded to lock my account and request additional verification. A week later still trying to get my money out
Andrew Good
08 June 2023
Comment from uk.trustpilot.com
I have closed my account they are a joke I played the penny roulette game as I am not a big gambler it was just like throwing money down the drain , I usually bet on two dozens and when I win a few pounds I stop over a month I have lost everyday . I lost around 8 spins out of 10 this is impossible unless the game is rigged . Avoid all games as if this is fixed all the rest are . Because they bring in so much revenue and pay a lot of tax the gaming commission and government turn a blind eye .
Sarah
08 June 2023
Comment from uk.trustpilot.com
Spins and bingo diabolical!!!!! Barely any wins in 1,000s! Hard lesson learned! Avoid!!!!!!!!
Colum
07 June 2023
Comment from uk.trustpilot.com
Probably best odds amongst other bookies. Very good platform as well.
Shawn Gill
07 June 2023
Comment from uk.trustpilot.com
Wow !!! If you enjoy playing slots this is the casino to avoid . I dont think Ive ever experienced any site as bad . 100s and 100s of spins across multiple games and nothing happens no wins or bonuses. Its literally watching a screen spin and your balance decline . Slots are supposed to be for entertainment ! How can is possibly be so bad ! Its nothing to do with luck because every slots I tired did the exact same thing . Just more legalised theft that the gambling commission ignore . Anyway Ive closed my account I know a scam when I see one.
max agarwal
07 June 2023
Comment from uk.trustpilot.com
max111213My deposite amount not credit my account I am deposte 24/05/2023I am also send lost of email and live chat first time told me your payment crdite 2 working days and 27/05/2023 tell me your payment credit 5 banking days now told me your payment team response more 5 days
Ryan
05 June 2023
Comment from uk.trustpilot.com
Bet365 was working well for a while for me, until I was winning somewhat consistently at which point they put restrictions on my account in such a way I was not able to withdraw my funds back to my bank. Since then Ive spent a month arguing with them to release the funds. Today they said that the restrictions will not be lifted. Bet365 stole $400 from me, avoid this company.
Mollie McConnell
04 June 2023
Comment from uk.trustpilot.com
Once again games are a joke no bonuses bloody ridiculous
Sean
02 June 2023
Comment from uk.trustpilot.com
Absolutely worst app Ive ever used in my life it will drive you crazy so slow consistently doesnt work or just closes its crazy to think the ceo took home half a billion and continues to have this useless app
Zan
02 June 2023
Comment from uk.trustpilot.com
Hello,Bet365 is a great platform, for ease of access of betting and a good variety of options to place wagers on.My issue comes with random policies for loyal customers such as myself.The policy in question is the Payment policy they have.I have been depositing here for years via interac and today interac was having difficulties so I used paysafecard.Now when I try to withdraw they're enforcing me to use bank transfer and wait for 5 days to get the payment as compared to what I'm used to getting funds in 1-2 hours of placing a withdrawal via interac.Out of the numerous times I deposited , just because I made a one time deposit via paysafecard they're causing me so much issues with this and forcing me to use payment methods I don't want to.Bottom line is to make this short, if you will be depositing here be very careful as they will lock you to the deposit method used which is quite unusual most other sites allow you to use whatever you choose but not bet365.So instead of getting payments in a hour or two expect to wait for days. Since support doesn't care about loyal customers , there is no loyalty system and you are just another number in their file.Thanks for reading
Eddie T J Naylor
02 June 2023
Comment from uk.trustpilot.com
x2 payout on a bonus should be made illegal especially after spending more than that.
JS
01 June 2023
Comment from uk.trustpilot.com
Bet365 Bet builders - Shots on Target (SOT) are a total con! Amount of shots on target that are counted as crosses! Its Criminal! So many rules and all in bet365 favour! Do yourself a favour dont do them they are a total con! Also Opta stats in league with betting companies, fact! You complain to bet365 and Opta and guess what they do nothing!
Konrad K
31 May 2023
Comment from uk.trustpilot.com
Never had any issues with them. Quick withdrawal time and nice software. Highly recommend.
Haris
31 May 2023
Comment from uk.trustpilot.com
Bet 365 is taking customer deposits and reporting it back as mussing deposit. And taking its own time to return back the deposit amount. This is a new way of scam, or fraud, I have 4 transactions of the same. The customer service is a joke for them. Scam, fraud!! How do I report to the authorities, I have all the proof to bring them down!!
Kieran Davies
30 May 2023
Comment from uk.trustpilot.com
Once again won some money on horses went onto love casino and once again scammed from there live bJ is just a pure Skam they need investigating it’s getting beyond a joke that b**** who owns it is laughing at us all and one day it will all come out! Pure Skam of a site!!!!!
Johnson Eric
29 May 2023
Comment from uk.trustpilot.com
This company has refused to allow me withdraw my money. It is better to decline a withdrawal rather than to attempt it via a payment method the customer did not use. I have been unable to get my money from this casino for the past one month.
Mollie McConnell
29 May 2023
Comment from uk.trustpilot.com
Everything wrong we this carry on not very often we see a bonus coming up but company glad to dreg everything out of the account
phil
28 May 2023
Comment from uk.trustpilot.com
Trustpilot is working really well to help players like myself and i,m sure others kick the gambling compulsive habit. I usually spend min £500 a week on the slot games across a few sites including here at 365.My personal take is wins have become less often and lesser in value than they used to be and Ive realised for what i spend on slots in a month i could have a really nice car on lease just like the other guys at work, One guy has a 80k electric car which costs him £700 a month but why the hell not buzz off that instead of slotting. So seriously trying to peel the glue and destroy the habit and find a new hobby and put my funds into something tangible. /NotEazy/Sad but true but i cant keep banging money in and getting nothing out and then coming here to TP and seeing folk having issues withdrawing.. It may take time and effort as the games have been built from the ground up developed by psychologists to be addictive as we know.Note i,m not a sore looser nor uncontrolled, I only spend what i can afford after living bills but been so long since a win. Until it changes and the economics improves to favour the player a bit better i had better set a strict deposit limit to keep my hands off. The games are blooming brilliant entertainment tho .. wish me luck unsticking the glue! It is sad as i have a love of the games but things atleast for me have long since changed and the sparkle even fleeting sporadic boosh hits has long departed and been not available. See my other reviews :)Final note: They bring these addictive games into our homes and phones which probably would be better just based in land based casino halls so spare a thought as i would never bother to go into a casino hall. WHen the Fun stops just STOP x
Matthew Stevens
26 May 2023
Comment from uk.trustpilot.com
This company are thieves, have suspended my account as my withdrawals were higher than my net deposits. Apparently I'm placing to many bets. Stay away people as they do not like you winning.
Louise Hawkes
25 May 2023
Comment from uk.trustpilot.com
Absolute thieves, I was playing the slots I also know my limits and how much to spend but did win too, until they decided nope we don't want her to win so blocked my account, on the chat which is just as useless as the game was told it's not blocked when in actual fact it is, these people have no clue how to talk to people, all they want is your money, AVOID, i emailed on the 21st and today is the 25th and still they haven't replied. Disgusting crap service.
Marianne
25 May 2023
Comment from uk.trustpilot.com
My experience has been good with them. Paying out after the team goes 2 goals up is great. I've tried loads of sites and they are one of the better ones for sports. I dont use their casino as this is more a sports betting app. Funds go to my bank account quite quick too. I thought there customer service were fair when I had a query.
Saef
24 May 2023
Comment from uk.trustpilot.com
These fraudsters take your money, then close your account, the customer service and support is pathetic, don't use this site, they are untrustworthy and don't honour Wins or payouts...
August Konstas
24 May 2023
Comment from uk.trustpilot.com
Barcelona make 2nd corner on 29:57 but they refuse to pay the corner for 10 mins results even with YouTube video provement
Bella
22 May 2023
Comment from uk.trustpilot.com
WOULD GIVE ZERO IF I COULD, I HAVE WON A FEW BETS LATELY THFN ALL OFF A SUDDEN THEY RESTRICT MY ACCOUNT. AVOID
Stephen Christie
22 May 2023
Comment from uk.trustpilot.com
predatory business. Beat the market and still back a looser enough. Account will be limited. Losers only, GAMBLING NEEDS REAL REGULATION
Ana
22 May 2023
Comment from uk.trustpilot.com
SHITSINO!!! This casino has gone downhill. Loss after loss. The Coates family should read these reviews cause this site is losing customers on a daily basis. Other sites don't have daily negative reviews like this site. I feel ripped off!
Mr Jason Crookes
22 May 2023
Comment from uk.trustpilot.com
The sports side of Bet365 is good, The 2 goals early payout is a great help on football bets but my moan is about the Slots side of Bet365, I don't gamble much maybe £5 here and there but you don't get anywhere with it on the slots, no matter which game you play.. I play max 40p a spin and your winning 6p for a 40p spin if your lucky...Most times your £5 goes without even getting a win...Starting to think its a pointless exercise even having a go.
Kieran Davies
21 May 2023
Comment from uk.trustpilot.com
One star is lucky! Your online casino and slots are a scam! How this site keeps running I dont know!! Pure scam they people off no wonder they got fined not long ago pure scam! That tramp who owns it knows what shes doing!!
William Bounty
21 May 2023
Comment from uk.trustpilot.com
Be Aware............... they are the same as all the big bookmakers who hide behind the Gambling Commission guidelines to expel any gambler who potentially will win consistently. If you are a mug and want to bet on crazy football and casino odds they will take your money, but if you win any return on day to day betting on horses the mafia comes in ..... they don't like in man ................ game over
Carl Higgins
20 May 2023
Comment from uk.trustpilot.com
Had 2 winning bets on this site two weeks ago and straight after that they restricted me from using their promotions and free games. They claim this was dome by the responsible gambling team. What because I had a couple of decent wins Im now restricted from the promos but I can still deposit what I want when I want? I havnt deposited since then and I've used my partners account my friends account and my dad's account for the odds boost and free games. Since then I've gained 23 in bet credits and gained 50 free spins. I've withdrew 285 pound in total which is 285 pound more than I've withdrew in 2 months on my own account haha Restrict me some more please. Wouldn't advise anyone to use their games or casino though I've been a customer for 3 years depositing frequently and never won over 50. Gaining some of my money back now though thanks to bet365 decision making.
Syed Jafri
20 May 2023
Comment from uk.trustpilot.com
It used to be good site,but from last 1 year they just wants your money,on trust pilot there are many negative reviews but they just don't care they never reply,if you chat they'll give you robotic answers they are worst now, they will restrict your account, calls you provide everything but still their management takes hell of time to just review the case I wish I can sue them for holding my money is anyone know where I can complain about them pls do let me know
Mark B
20 May 2023
Comment from uk.trustpilot.com
Pathetic. They encourage people to bet with the 'Early Payout' offer, but if you actually make money from it they will close your account. They're happy to rinse people of their hard earned money and use promotions to lure people in and keep them betting, but if you're smart enough to not lose to them then they'll cut you off. To remain a customer with them, you have to be losing money.
Dan
19 May 2023
Comment from uk.trustpilot.com
I signed up because of a promotion that matched your deposit with an equal amount of money to use on the site.Day 1 I made a bet, lost. Day 2 I tried logging in and realized my account had been revoked. They person said there was no real reason given, just that the 'trading department' decided to revoke my account. They scammed me out of $50 that I should have been able to use on their site and gave me no reason.BE WARNED: BET365 is scamming certain people.
Ramz Alkabo
18 May 2023
Comment from uk.trustpilot.com
TheJoke of the betting sites 3.50 win from 1.25 spins and they have a lot of rubbish new games nothing classic or fun trust me on that even winning feels like losing on this site so stay away
Marcin Robakowski
18 May 2023
Comment from uk.trustpilot.com
Giving one star as i did win some money there ;) but then out of nowhere bet365 "trading team" decided to restrict my account. ZERO reason given, just few laughable emails, chat not helpful either. It seems your account can be closed anyday at anytime...
Rodgers
18 May 2023
Comment from uk.trustpilot.com
They give you awful odds ie, they will have a bet on at 4/5 at each selection so they are making £1 on each bet, should be more 49/50 or higher. And their baseball coverage is awful, game footage always cuts out and never come back.
Paul
17 May 2023
Comment from uk.trustpilot.com
Unfortunately Bet365 are only interested in luring degenerate gamblers and habitual losersOver the past 12 months I'm still down but because I had a couple of winners recently they placed restrictions on my account I enquired as to what exactly these restrictions were. What followed was unbelievable. They can't tell me because they don't know and the people that do know can't tell me Essentially they don't want me to win my money back so if you've a gambling problem or an habitual loser then Bet365 are for you So the next time you see that West Ham (insert your word of choice) give you a half time offer, remember they're taking you for mugs
lonbir ali
17 May 2023
Comment from uk.trustpilot.com
Big advice never use bet365 they’re…Big advice never use bet365 they’re holding £200 of my withdrawal since last month I have contacted them more than once they kept saying that the payment team have my case under review and they can’t give me any update I have been chasing it every day until supervisors and advisors who work with the live chat have been ending the live chat on me I have all the evidence and I will post everything on Twitter for everybody to see how bad customer services.. disgusting
DavidIUY
16 May 2023
Comment from uk.trustpilot.com
Horibble Website , Just go on Betway or something [ even that one is bad ] I made an account , deposited money and then it just keeps logging me out , i have a full video proof of me changing my password live on recording , i login and then i get auto logged out and they keep changing my password. Trash Website.
Martin Laur
15 May 2023
Comment from uk.trustpilot.com
I claimed the welcome bonus by depositing but it did not apply, I contacted support and they said that I did not click the right link. I asked to add it, they didn't. Then they told me I have to wager 20x it until I can cash out. Which is nonsense. I did not even have the bonus. Bet365 is scam and support sucks. Now I switched to bitstaars.com and they are so great compared to bet365.
gary hague
15 May 2023
Comment from uk.trustpilot.com
Simply Scammers - offer you a FREE bet but in the small print you cannot qualify if you deposit with apple pay. And then say you have to register through the post !!! two forms ID. AVOID AT ALL COSTS THEY MUST BE RUN BY SOLICITORS
Sharon
14 May 2023
Comment from uk.trustpilot.com
I used to like bet365 Ive spent a lot of money on their site,but Im not going to bother anymore all they have done of late is took,I know you lose but this is just ridiculous I play on s few sites and none have ever been as bad as this Im not wasting my money on them anymore wouldnt sign up
Khaleel Shamkhede
14 May 2023
Comment from uk.trustpilot.com
Completely fraud company. Permanently closed my account without intimation because i had opted to temporary disable it for 6 months. Never go near them.
David Dixon
12 May 2023
Comment from uk.trustpilot.com
Great my poker Friday ruined cos the site has been updated and it keeps crashing, THANKS. Even worse it's still not working, I've never experienced such a sh1te example of shower if sh1te and I'm worried my data has been compromised. I will sue you if it has but at the very least I want my money refunded plus an apology
Noel McLaughlin
11 May 2023
Comment from uk.trustpilot.com
Absolute joke of a site. Playing poker: during long game site kicks me out and then when I complain my account is shut down. AVOID completely!
Sean Cameron
09 May 2023
Comment from uk.trustpilot.com
dont play blackjack ,every other hand the dealer gets blackjack, dealer always sitting with high cards, its not fun its a battle, strange!
Carina X Graham Holdensmith
06 May 2023
Comment from uk.trustpilot.com
I'm new to Bet365 but had no problems at all. Signed up and deposited and won 130 quid on a horse! Made my withdrawal which was in my bank a few seconds later which was amazing!! Also went on to receive my free bets striaght after. My experience was a positive one to be fair.


Bang Bang
09 June 2023
Comment from uk.trustpilot.com
Shhit fkin noob company Delete this fkin ass shhit bet authenticator idiot bitchees fk ur mom
Shhit fkin noob company Delete this fkin ass shhit bet authenticator idiot bitchees fk ur mom