Bet365 PLAYER REVIEWS(3526)
Fil Baker
06 May 2023
Comment from uk.trustpilot.com
Bet 365 they humour me. Even tho they do not respond to customers on TP , I am sure they do read what we write on thier lunchbreaks. I manage my spend on casino sites with the use of the deposit limit feature. Its incredibly helpful to halt temptation if your on a loosing streak. I changed my DP limit to 10 a month to keep my own hands off and they sent me a message asking what job do i do? To which i reply HGV driver and no word since.. I would say let me manage my own expenditure please. The last 12months i,m 4k down on slots which i enjoy and have to play sensible across all the sites i visit. But were your customers and we are loosing so treat us nice x
John Levick
05 May 2023
Comment from uk.trustpilot.com
Awful Awful Company!!After being a loyal customer for more years than I care to mention, all of a sudden I found that 'restrictions were placed on my account'. Bet could not even be completed! Unbelievable!!! Cannot see what I have done wrong, no arbitrage, no duplicate amounts, no excessive gambling, no huge winnings (I wish!), just a punt or two on the horses a couple of times in the week! Wont answer their phones, chat is a bot, eventually got through to human chat, took ages, cut off mid - stream, and on logging back on found in my message box that the account has been restricted'for trading reasons' whatever that may mean!!!Absolutely FUMING!!!!!Do these holes ever ready these pages of rotten reviews???Sent a stiffly worded email of complaints and not going to get fobbed off, if necessary take it all the way to this Mr Coats or whatever he's called!!!
David jackson
04 May 2023
Comment from uk.trustpilot.com
What a complete joke. I was a loyal customer for many years and bet hundreds of pounds in a completely normal manner. All of a sudden I'm told betting restrictions were being placed on my account - and within hours the account was closed. No explanation was given.What a bizarre way to treat customers - my advice would now be the same as everyone else's...do yourself a massive favour and stay away from this totally inept betting site.Karma will eventually prevail.
Emma Fairbrother
03 May 2023
Comment from uk.trustpilot.com
0 stars if I could. Honestly disgusting website, takes all you're money and doesn't pay out at all. Not even one bonus! STAY AWAY!! Join this site and you may as well flush your money down the toilet! I will be deleting my account.
William haughey
01 May 2023
Comment from uk.trustpilot.com
Would not give a star Ridiculous app later bet shows up as result whilst prior doesn't even though horses have weighed in making it impossible to cash out...someone needs to look into this as they are robbing God knows how much off their punters....and as for the chat service none existent and unable to ring......don't waste your money with thus company ?
Kevin Holloway
30 April 2023
Comment from uk.trustpilot.com
Unbelievable, had a account with this company for years, then all of a sudden account restricted, used there chat, and was told the account was closed and couldn't be reopened, totally disgusting, never been treated like this before, and never been given a reason for closure.
Ryan Austin
30 April 2023
Comment from uk.trustpilot.com
Few issues recently with shots on target settlement, but this is Opta rather than 365's fault. Decent boosts, good casino games and quick withdrawals. One of the best bookies about
Sharon
30 April 2023
Comment from uk.trustpilot.com
I wrote a good review for this site,but lately they are showing their true colours,they have just took and took and not even a good spin,I know you lose but this Is just taking advantage and I wont be wasting anymore of my money or time on this site
LIONHEART 92
30 April 2023
Comment from uk.trustpilot.com
CRIMINALS! STAY AWAY FROM BET365 Played the same super roulette table for 6 weeks straight! never hit a big win not once! lost every single time I should have won at least once in 6 Saturdays just stay away from BET365!
Errol
29 April 2023
Comment from uk.trustpilot.com
Bet365 signed me up with the offer of a free bet. But after the event and taking my money they closed the account due to a 'management review' without giving me the bet credits. No explanation as to why. That's dishonest at best. Avoid, avoid, avoid!
Kev.
29 April 2023
Comment from uk.trustpilot.com
100% joke of a company/site. I have sent sensitive verification details three times now to enable me to deposit funds. They are still not allowing me.Very concerned now that said details will be passed on to the criminal infirmity, so much so I will be logging this with my brief and the relevant gambling bodies.100% avoid.
terence mullen
29 April 2023
Comment from uk.trustpilot.com
I should be giving 5 stars for the best betting company. This last few Months, however , have completely changed that. They've got rid of all their offers without bothering to tell us customers. Shameful. I have decided to walk away from my horseracing. Thank you B365The World is run by the Greedy. Their GREED is outrageous
Luke Giles
29 April 2023
Comment from uk.trustpilot.com
Worst betting site and customer service of all the bookmakers I've used. Use one of the big names, these lot are terrible.
Ryan
26 April 2023
Comment from uk.trustpilot.com
Honestly, I thought the reviews would be much better than they are. Truth is Bet 365 hates customers who have betted with them for years. 5+ years on my account and this last 6 months they restrict me more than once because my account was logged in for a long period. Total shambles it's the best book out there for sure but all they do is push customers away. If you lose they un-restrict you. Not sure if this is legal or illegal. AVOID
KISS MY STAINED GLASS
26 April 2023
Comment from uk.trustpilot.com
What a very poor poker site, absolutely rigged to the hilt, called in the gambling commission to take a look at this site, do not touch this site for poker, should of listened to my poker friends, not lost money, but the hand RNG stinks!
Klemen Kenda
24 April 2023
Comment from uk.trustpilot.com
In my opinion, bet 365 is the best betting site out there. Great odds and quick withdraws. The only bad thing I could say is that they don't have a live chat, but they respond quite quickly anyway.
Vufik Vufik
24 April 2023
Comment from uk.trustpilot.com
SCAM. AVOID. SAVE YOUR MONEY. This is not the first time when this company mark your bet as lost but actually, you won it. Happened to me a few times and getting in touch with their terrible customer service it's unbelievably shocking. They keep putting you through to another agent and never get back to you. Save your money and time because until you prove to them they got it wrong, you will get an apology and bye bye
Beenconned
23 April 2023
Comment from uk.trustpilot.com
Why am I unable to cash out my bet? I think it may be a con. After contacting bet365 they say that although a cash out is offered you may not be able to take it. It is a con!
Louie Fred
23 April 2023
Comment from uk.trustpilot.com
I made a 200$ deposit a few days ago and the money never showed up in my account even thought it said "successful". My balance still said zero and the money was gone from my bank. I tried the live chat but it's an absolute joke and impossible to get in touch with someone. I emailed them and the lady said the deposit was successful even though it clearly wasn't. They still haven't given me my refund. I was warned about this site and I should've listened to my buddies. I guess this has happened to many people. What a joke
Yusuf
23 April 2023
Comment from uk.trustpilot.com
Fraud app! Scammed my money.It simply got deposit from me and didn't ask a question. Later it shows their service is not available in my state. Now I want refund of my deposit they are not providing it.
Andreas Moran
22 April 2023
Comment from uk.trustpilot.com
Website has been buggy for years. I am currently not even able to make a deposit, because the "name field" has been filled out incorrectly for my card. I happen to be quite certain of my name. Avoid unnecessary headaches and chose a different betting partner.
Jane
22 April 2023
Comment from uk.trustpilot.com
Pay 10 to Join and get 30 bets free. Great lets join! One day later they close my account due to my business interest! I am a hairdresser! Complete and utter con.I asked why they closed account and they aren't allowed to tell me! PLEASE DO NOT USE!!!
Bill Oddie
22 April 2023
Comment from uk.trustpilot.com
A loyal customer for years but treated unfairly...had my bonuses and free games taken away for the reason of betting to much???? Shocking, disgusting way to treat customers....avoid these 365 sharks cus they offer new customers everything but basically poo on loyal long standing customers.
brian
21 April 2023
Comment from uk.trustpilot.com
This company has gone way way over the top with its "responsible gambling" they seem to think every customer has a major problem.. I have bet with them for years and years.. a lot at times a little at times, but just the way i have always done.. now constant harassment if you gamble for a certain amount of time."keep it fun" well it is not you are spoiling it for everyone!!!!Time to leave... shame really.
John Padley
21 April 2023
Comment from uk.trustpilot.com
I had all offers stopped before christmas,they said the offers were stopped because they are a responsible gaming company ,then at the end of febuary they reinstated the offers on my account now they have taken them off again because again they are a responsibe gaming company..nothing makes sense with bet 365 anymore i will stick to putting my bets on in my local shop from now on.
Kelly Louise
21 April 2023
Comment from uk.trustpilot.com
Been a customer quite some years. Before Christmas I hadn't deposited on the site for a year or so, and I was eligible to play the free daily games in sports, than as soon as I deposited just 20 they took all these off my account, I'm no longer allowed loyalty or any offers from bet365, they are saying it's due to safe gambling etc. You don't deposit on bet365 and your welcome to the offers and loyalty but as soon as you deposit they take these away. This company needs to give there a head a wobble, isn't loyalty given for game play etc, how can you get loyalty when they take it off your account as soon as you decide to deposit and play. No wonder this site has a one star bad rating, nothing seems to be getting done with this site they seem to get away with it all! Gambling commission definitely aren't doing there job!
paul kerr
21 April 2023
Comment from uk.trustpilot.com
Been with Bet365 for 15 years but recently very poor. Canceled my account last week because I originally registered with them when working overseas. As per their suggestion opened a new account which was accepted but cannot make a deposit after numerous attempts. Tried emailing & live chat but of no assistance & cannot contact them by phone. Joined Betfred and was able to immediately make deposit without any problems. Very Disappointed Paul Kerr
Jason Williams
20 April 2023
Comment from uk.trustpilot.com
I joined BET365 yesterday after a friend said he had joined . I was a little reluctant as I do have a bit of a gambling habit .Anyway I went ahead and joined up 6pm yesterday afternoon , quite straight forward , played the casino , and spent nearly a 1000 , with no wins ?Anyway woke up this morning to an email that my stating my account had been closed , because of the nature of my business ? Im a sales manager for a large retailer in the UK for God sake , what do they mean by this ? This is unlawful and I am taking this further .My advice is to not use this betting site , as like many other customer reviews say on here , they are corrupt and a dishonest company , as it seems they take your money and then run , with no real genuine explanation why ??
Dallas Stackhouse
18 April 2023
Comment from uk.trustpilot.com
Big rip off. Been betting for a cpl weeks then all of a sudden my account is closed with no reason. And all of a sudden they dont recognize my bank, the same one ive been using with them this whole time. Now i csnt even get my money back. B.s. avoid n stay away. This has happened to two other ppl i know. The site itself was great until ghis.
David McLaren
18 April 2023
Comment from uk.trustpilot.com
Experienced problem's logging in 8 days ago. They advised me that it looked like I had 2 accounts set up and that they would investigate it as fraud and get back to me in 48hrs.I have chased them 3 times since and they can provide no update. I have gambling accounts with other companies and Bet365 has without a doubt the worst customer service I have ever experience.I am closing my account.....AVOID
Mr Endijs Bekmanis
18 April 2023
Comment from uk.trustpilot.com
I can say only good thinks about bet365....games are good,and sport bets are simple to do...payouts are fast.i don't know what about people can complain. My be somebody had bad experience, but mine are good.and customer service are the best,very helpful. Thanks bet 365
Clare
17 April 2023
Comment from uk.trustpilot.com
Avoid, Avoid, Avoid. Reading below the reviews, many have experienced similar, in that account not opened, no reason provided then they email with worrying communication making you feel perhaps your data has been compromised, and cause unwanted stress.Avoid and stick to going to an actual bookmakers.
Blu
16 April 2023
Comment from uk.trustpilot.com
IF YOU WANT THEM PLAYING WITH YOUR MONEY, THE. GO AHEAD. THEY WILL CHANGE THE AMOUNT THAT YOU CASHED OUT AT WITHOUT YOU CONFIRMING. STEALING MONEY IS WHAT I SEE IT AS ??
Farshad Jamshidi
16 April 2023
Comment from uk.trustpilot.com
Worst scam company. Terrible customer service. Choosing service and after 1 hour someone reply and say will pass me to someone else so you knew what my enquiry is about why you replied?
Jon
15 April 2023
Comment from uk.trustpilot.com
Placed an each way bet on the grand national. Wheny horse came in I checked my account to see an empty balane. Upon checking, I noticed a separate bet builder for a Chelsea game on top of my horse bet which I hadn't placed. Meaning I didn't receive my winnings. Absolute con of a company.
Graeme Wells
15 April 2023
Comment from uk.trustpilot.com
New customer offers are a scam. I place a bet then got an email stating they no longer want my business and had wiped my credit and would not discuss. Definitely avoid this company.
stephen albon
15 April 2023
Comment from uk.trustpilot.com
Terrible site you back something and it doesn't put bet on as price changes even if it goes up in price which you would obviously accept. Use Betfair much better site and prices.
Barry Smith
15 April 2023
Comment from uk.trustpilot.com
Cowboys. To get my bet credits the website says provide one form of ID but they make it up as they go and told I had to provide two forms of ID. Why would I give these dodgy muppets my drivers licence AND my passport details. Too much Personal data just so I can get betting credits. Took my money without either BTW. This was only to get my money back.
Stephen
15 April 2023
Comment from uk.trustpilot.com
Thought 365 led.the way in betting but I had 16/1 vannalier in national thinking it'll be a 1/4 n best price but 5th n no best price! It was 22/1 with hills when I placed my ew bet on Wednesday!
wayne
14 April 2023
Comment from uk.trustpilot.com
E sports football is fixed! Do not bet on this at all! Absolutely horrible to watch the chances they missed on purpose and passing instead of putting ball into an empty goal.How they get away with this is mind boggling!
Truth
13 April 2023
Comment from uk.trustpilot.com
They have taken so much off me the worst casino players don't ever join they are horrible and totally unfair surprised gambling commission allows them to continue to operate.... shame on those in position that allows a site to ripping uk members and does not have a returns policy... make you think if the gambling commission is also taking a back hand and government closing their eyes to this ... someone needs to be shamed and put in front of the media to be held responsible
Stefan Jones
12 April 2023
Comment from uk.trustpilot.com
Received a total of 150 free spins with a value of 10p from two promotions. One was a casino sign-up offer, and the other was the weekly Tuesday's stick and twist promo. I chose Twist and received 100 free spins. To receive 100 free spins is very rare btw and will unlikely ever happen again. I was quite excited and I wagered all 150 spins on various slots. Do you want to know how much I got from the free spins?? 4 measly quid! That's right, 4 stinking quid from 150 free spins! What an absolute joke of an utter garbage and disgusting variance and RTP. That Denise woman must be well happy!
Ian Hunt
11 April 2023
Comment from uk.trustpilot.com
Further to reading other bad reviews about bet365 I have just been informed my account has been closed and also any bet credits I have can't now be used. I have been with them for around 15 years with no issues and now all of a sudden they have taken this decision and just called it a trading position with no explanation. If you don't want to take people's bets, and in my case only small ones but on a very regular basis, then what is the point of you claiming to be a bookmaker!
Dalu Tata
11 April 2023
Comment from uk.trustpilot.com
Dear bet365,I am writing to you regarding my withdrawal request of 44000 from my gaming ID 81256107 on January 20th, 2023. Despite multiple attempts to follow up and inquire about the status of my withdrawal, I have yet to receive the funds.I understand that there may be various reasons for delays in processing withdrawals, but it has now been over two months since my initial request, and I have not received any updates or explanations from your team. As a result, I am growing increasingly concerned and frustrated with the situation.I have been a loyal and active player on Mostbet for quite some time now, and it is disheartening to experience such difficulties with withdrawing my winnings. I would appreciate it if you could provide me with an explanation for the delay and a clear timeline for when I can expect to receive my funds.I hope that we can resolve this matter promptly and amicably, and I look forward to hearing back from you soon.Thank you for your attention to this matter.Sincerely,mohil
Nbo A
09 April 2023
Comment from uk.trustpilot.com
DO NOT USE THIS SITE ??????????????YOUR PRIVATE INFORMATION IS NOT SAFE IN ONE YEAR THEY ASKED ME TWICE AND KICKED ME OFF THE SITE FOR ID THAT WAS NEVER PROVIDED AND THEY COULDN'T ANSWER ME WHY IF ID WAS NEVER PROVIDED ARE YOU LETTING ME GAMBLE SO ONE THEY ALREADY WANT TO GET THEIR POLICY TO THE LOST THE ORIGINAL IDS I HAD TO GIVE THEM AND WE'RE TALKING PROOF OF CARD THAT YOU'RE USING ON THE SITE YOUR ID AND YOU HAVE TO TAKE A PICTURE OF YOUR FACE WITH YOUR ID I'M ASKING FOR MY HISTORY NOW AND THEY'RE NOT GIVING IT TO ME THEY KEEP ASKING ME TO SEND INFORMATION I'VE ALREADY SENT TWICE AND NOBODY SEEMS TO FIND IT STILL WAIT FOR THIS PLACE GOOD LUCK TRYING TO GET A HOLD OF THEM I just got asked again after sending me information in to them all ready they said for.me.to get any help I have to.provided the information that I just sent the day before and that was there response don't waste your time.with this guys bunch of robots over my friend also got an issues taking 25k out of bet365 they can't be trusted
Ana
08 April 2023
Comment from uk.trustpilot.com
CRAPPY! CRAPPY! SHITSINO! :( Never win anymore. They now now have categorize their games from high volatility to medium volatility which means high risk to medium risk, which makes it harder to win. This results inn dead spin after dead spin. Please read this and stay away from this site.
Kieran Davies
08 April 2023
Comment from uk.trustpilot.com
There online blackjack is a scam please please do not play! Save your money! They need in investigating there odds on horses are terrible aswell but there casino is a pure scam please avoid. No wonder they got a bill for 8.5m not long ago they should be shut down scam artists!!!!
Kelly
08 April 2023
Comment from uk.trustpilot.com
Since my deposit limits were restricted, I have experienced loss after loss. I feel they use some sort of algorithm that stops accounts from winning. If you won as much as you loose they would block you, its statistcally impossible to loose every time you play without them using some dodgy tactics
FLASHIMP
07 April 2023
Comment from uk.trustpilot.com
They have no problem with you signing up and takingyour deposit,just try putting a bet on after.More hurdlesto jump than the bloody Grand National.Site is a complete waste of time. More questions than the Spanish Inquisition just to put a bet on,seriously?


Lesio
06 May 2023
Comment from uk.trustpilot.com
They closed my account without eny reason.I have no account, and i can't open new one. They refused to inform me about this reason. It's just pathetic behavior for company like it.
They closed my account without eny reason.I have no account, and i can’t open new one. They refused to inform me about this reason. It’s just pathetic behavior for company like it.