William Hill PLAYER REVIEWS(4065)
David Merry
13 April 2025
Comment from uk.trustpilot.com
Got more chance of a 2 legged horse winning at Cheltenham than u have hitting a bonus on william hill and wtf is that v bucks all about spent 200 quid and it still hasn't let me spin for my 30p absolute joke
Got more chance of a 2 legged horse winning at Cheltenham than u have hitting a bonus on william hill and wtf is that v bucks all about spent 200 quid and it still hasn’t let me spin for my 30p absolute joke
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Andy Smith
12 April 2025
Comment from uk.trustpilot.com
Without doubt the worst fruit machine site out there put 100s of pounds in the machines all do the same promise alot but hardly ever pay out ,very predictable, the 3rd symbol for the bonus is not coming in ,the pot aren't opening for 100s of pounds zzzzz,avoid like the plague
Without doubt the worst fruit machine site out there put 100s of pounds in the machines all do the same promise alot but hardly ever pay out ,very predictable, the 3rd symbol for the bonus is not coming in ,the pot aren’t opening for 100s of pounds zzzzz,avoid like the plague
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Edward Naylor
12 April 2025
Comment from uk.trustpilot.com
just played Kong 3 Even Bigger Bonus for 23 mins and couldn't get a bonus round what chance do any of us have.
just played Kong 3 Even Bigger Bonus for 23 mins and couldn’t get a bonus round what chance do any of us have.
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Mr Bill Robinson
12 April 2025
Comment from uk.trustpilot.com
I used WH online for betting and gaming. After a reasonable win one late night on the "slots," my winnings were up around £250'ish. So tired I fell asleep and when I woke up, I saw that my balance was over £200 less than I had left it. WH reckoned I had made some losing "spins" of £50 a time!!Well there's no way I'd stake that sort of money on "spins!" After tel. conversations with them, they denied my complaint that I hadn't and wouldn't stake that amount, and refused to listen to my complaint! I never deposited ££s with them or used them again! About a year or so later, I received an email from them saying that I had a balance of £30 in my account for use or for withdrawal. I was unable to log into my account with them as they had blocked it because, I assume, of my complaint and accusation that something was wrong with their system or "something else" re the loss of over £200 in £50 spins! I responded by telephone to their cust complaints service regarding the balance and that my account was locked even though they had contacted me using my original account registered email. They demanded that I go through the complete process of registration with them that I had to do years before with them to get back into my account! No help from them at all and a very unpleasant "tough shit" attitude was given by the agent! Well there was no chance of me finding all or most of the historic information they demanded so my £30 is still sitting in their coffers, seemingly never to be retrieved by me, the rightful owner! I've never and will never use WH again! They don't even deserve the paltry 1 🌟 rating I had to give them nor the very low rating they have on this site. All in all, William Hill is in mine, and obviously many others opinion, an exceedingly 💩 company with 💩 customer service agents. "DEFINITELY THE WORST COMPANY IN THE GAMBLING INDUSTRY EVER!PS Their email to me re the £30 balance was November 2024. The original issue was much much earlier than that, but the final email to WH from me was at the end of December 2024PS
I used WH online for betting and gaming. After a reasonable win one late night on the “slots,” my winnings were up around £250’ish. So tired I fell asleep and when I woke up, I saw that my balance was over £200 less than I had left it. WH reckoned I had made some losing “spins” of £50 a time!!Well there’s no way I’d stake that sort of money on “spins!” After tel. conversations with them, they denied my complaint that I hadn’t and wouldn’t stake that amount, and refused to listen to my complaint! I never deposited ££s with them or used them again! About a year or so later, I received an email from them saying that I had a balance of £30 in my account for use or for withdrawal. I was unable to log into my account with them as they had blocked it because, I assume, of my complaint and accusation that something was wrong with their system or “something else” re the loss of over £200 in £50 spins! I responded by telephone to their cust complaints service regarding the balance and that my account was locked even though they had contacted me using my original account registered email. They demanded that I go through the complete process of registration with them that I had to do years before with them to get back into my account! No help from them at all and a very unpleasant “tough shit” attitude was given by the agent! Well there was no chance of me finding all or most of the historic information they demanded so my £30 is still sitting in their coffers, seemingly never to be retrieved by me, the rightful owner! I’ve never and will never use WH again! They don’t even deserve the paltry 1 🌟 rating I had to give them nor the very low rating they have on this site. All in all, William Hill is in mine, and obviously many others opinion, an exceedingly 💩 company with 💩 customer service agents. “DEFINITELY THE WORST COMPANY IN THE GAMBLING INDUSTRY EVER!PS Their email to me re the £30 balance was November 2024. The original issue was much much earlier than that, but the final email to WH from me was at the end of December 2024PS
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Andy Braban
12 April 2025
Comment from uk.trustpilot.com
Just keep having problems with their games not actually giving the bonus feature no matter how long or how much you put into it. I realize some people would just say Im moaning for no reason but if I play these games, I at least want to have a chance of getting the fair chance of bonus features or other features which to be honest. I have been quite happy enough in receiving smaller wins at regular pace but it's just the playing the game to not get the full prize option, thus just wasting my money.. So that's my gripe.
Just keep having problems with their games not actually giving the bonus feature no matter how long or how much you put into it. I realize some people would just say Im moaning for no reason but if I play these games, I at least want to have a chance of getting the fair chance of bonus features or other features which to be honest. I have been quite happy enough in receiving smaller wins at regular pace but it’s just the playing the game to not get the full prize option, thus just wasting my money.. So that’s my gripe.
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Lily
12 April 2025
Comment from uk.trustpilot.com
Do not attend interview! Complete waste of time and money to attend, had to travel halfway across city for the interview even though the job location I applied for was 2 minutes down the road from me. Upon arrival I was greeted casually and not very professionally, very small uncomforting room with 3 employees AVOID if you have any form of anxiety, they started taking pictures of all my documents before even attempting to interview me, one lady introduced herself, I was suspicious as to why I was not being interviewed by anyone from the store I had applied for, I checked with the lady that the job application was for 'xxx' store. She looked at the others and says no that vacancy isn't available. The job I would have received would have been a 25 minutes drive from me, absolutely unacceptable to list a job at a certain location yet once you attend the interview it's for another. Completely lacking any sort of professionalism.Poor management from William Hill. Doubt they would have even told me this was the situation until after the interview unless l asked so early on. Avoid interview if you receive one, hold on for a better job. You don't want to work with incompetent people!!
Do not attend interview! Complete waste of time and money to attend, had to travel halfway across city for the interview even though the job location I applied for was 2 minutes down the road from me. Upon arrival I was greeted casually and not very professionally, very small uncomforting room with 3 employees AVOID if you have any form of anxiety, they started taking pictures of all my documents before even attempting to interview me, one lady introduced herself, I was suspicious as to why I was not being interviewed by anyone from the store I had applied for, I checked with the lady that the job application was for ‘xxx’ store. She looked at the others and says no that vacancy isn’t available. The job I would have received would have been a 25 minutes drive from me, absolutely unacceptable to list a job at a certain location yet once you attend the interview it’s for another. Completely lacking any sort of professionalism.Poor management from William Hill. Doubt they would have even told me this was the situation until after the interview unless l asked so early on. Avoid interview if you receive one, hold on for a better job. You don’t want to work with incompetent people!!
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Kevin Roberts
11 April 2025
Comment from uk.trustpilot.com
Used to actually win back in the day, now week by week I put £20 on and try slots and everything and NEVER win a single penny, I'd try any other site that actually do not try to rob you blind, awful company
Used to actually win back in the day, now week by week I put £20 on and try slots and everything and NEVER win a single penny, I’d try any other site that actually do not try to rob you blind, awful company
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A T
11 April 2025
Comment from uk.trustpilot.com
Account gubbed within a couple of months have gone elsewhere a few quid still stuck in the account I cannot get out
Account gubbed within a couple of months have gone elsewhere a few quid still stuck in the account I cannot get out
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Steven Thorpe
11 April 2025
Comment from uk.trustpilot.com
Zero stars, you are horribly ridiculous and keep ripping off poker.You are CARD CHEATS.alot of people already know that.If it was random as you claim it is do you really think you're trust pilot reviews would be as bad as they are.It won't take long for the people with IQ lower than 90 to catch on to it now as its got alot worse since 888 took over.Beach donkeys.
Zero stars, you are horribly ridiculous and keep ripping off poker.You are CARD CHEATS.alot of people already know that.If it was random as you claim it is do you really think you’re trust pilot reviews would be as bad as they are.It won’t take long for the people with IQ lower than 90 to catch on to it now as its got alot worse since 888 took over.Beach donkeys.
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Petrut Voidoc
11 April 2025
Comment from uk.trustpilot.com
Very sh1t site Very poor customer service Very Very Very big scam site If u wanna play and only lose this is the site U more that welcome to lose your money here Play 1 game lose over 2k give u 2 bonus of 12x the amount u play and that's it If it gives 20x in a good day but don't expect anything big Just faking lose and lose And guess what lose again and then again I think they should change it from william hill to lose down hill
Very sh1t site Very poor customer service Very Very Very big scam site If u wanna play and only lose this is the site U more that welcome to lose your money here Play 1 game lose over 2k give u 2 bonus of 12x the amount u play and that’s it If it gives 20x in a good day but don’t expect anything big Just faking lose and lose And guess what lose again and then again I think they should change it from william hill to lose down hill
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Hanford McDaniel
11 April 2025
Comment from uk.trustpilot.com
I called this morning and the person I spoke with took a good 30 seconds to get get on the phone. The person sounded like he was just getting out of bed. I asked if he was asleep. After asking the question 4 times. He finally said if was his allergies. With really no help because of his generic answers. I decided to call back. This time I get a women. She asked where are you calling from. Which I said Nevada. I said to her. Can I ask where you are ? She said I'm not allowed to say. I guess I got my answers. Hmmm. So as she is speaking 100 miles a minute. Obviously trying to rush me off the phone because of a timing issue. I had to slow my own speech down trying to understand her. I'm not sure what's worse. Talking to the BOT or talking to a person who I can't understand. William Hill has to do better. I totally get customer service is not getting any better. But it doesn't have to get worse.
I called this morning and the person I spoke with took a good 30 seconds to get get on the phone. The person sounded like he was just getting out of bed. I asked if he was asleep. After asking the question 4 times. He finally said if was his allergies. With really no help because of his generic answers. I decided to call back. This time I get a women. She asked where are you calling from. Which I said Nevada. I said to her. Can I ask where you are ? She said I’m not allowed to say. I guess I got my answers. Hmmm. So as she is speaking 100 miles a minute. Obviously trying to rush me off the phone because of a timing issue. I had to slow my own speech down trying to understand her. I’m not sure what’s worse. Talking to the BOT or talking to a person who I can’t understand. William Hill has to do better. I totally get customer service is not getting any better. But it doesn’t have to get worse.
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Lozza
11 April 2025
Comment from uk.trustpilot.com
So, I’ve not even played and they requested ID to log into my account, fair enough…. I sent them what they requested,.. a selfie with my username, a copy of my passport - again selfie and a document with my address on recent within 3 months, so I sent them this years council tax bill dated Feb 2025 so within 3 months… again with a selfie! All sufficient to prove my ID …. But no, they want bank statements ! Which I’m not willing to provide! They requested address within 3 months and my council tax bill is more then sufficient! Cocky tel agent replies… you can send us your bank statements when you’re ready!!! Pathetic! No way will I be hold to ransom for my bank statements! RIP William hill! I’ll go elsewhere! Terrible attitude 🤮
So, I’ve not even played and they requested ID to log into my account, fair enough…. I sent them what they requested,.. a selfie with my username, a copy of my passport – again selfie and a document with my address on recent within 3 months, so I sent them this years council tax bill dated Feb 2025 so within 3 months… again with a selfie! All sufficient to prove my ID …. But no, they want bank statements ! Which I’m not willing to provide! They requested address within 3 months and my council tax bill is more then sufficient! Cocky tel agent replies… you can send us your bank statements when you’re ready!!! Pathetic! No way will I be hold to ransom for my bank statements! RIP William hill! I’ll go elsewhere! Terrible attitude 🤮
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Yordan
10 April 2025
Comment from uk.trustpilot.com
I made a transaction of 70 pounds 1 week ago and the money has not arrived in my bank account. I checked my william hill account and the money is not there too, it disappeared. I have no message, no notification where is the money. Can you imagine if I have not checked my bank account statement....3 years I have been playing may be one or two bets per week and now they tried to steal the money....This is a very disgusting company and they are absolute criminals. The regulators are corrupt to keep them in the market, you cant complain for 70 pounds, you are just wasting time
I made a transaction of 70 pounds 1 week ago and the money has not arrived in my bank account. I checked my william hill account and the money is not there too, it disappeared. I have no message, no notification where is the money. Can you imagine if I have not checked my bank account statement….3 years I have been playing may be one or two bets per week and now they tried to steal the money….This is a very disgusting company and they are absolute criminals. The regulators are corrupt to keep them in the market, you cant complain for 70 pounds, you are just wasting time
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laura
10 April 2025
Comment from uk.trustpilot.com
Terrible company to deal with. I wouldn’t waste your time or money, go elsewhere! I’d recommend virgin games as they have much better customer service. William hill is NON EXISTING!
Terrible company to deal with. I wouldn’t waste your time or money, go elsewhere! I’d recommend virgin games as they have much better customer service. William hill is NON EXISTING!
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Ian Andrews
10 April 2025
Comment from uk.trustpilot.com
Communication from them as regards a simple request to reopen my account was just about the worst I have ever experienced from any organisation. Phone calls from them were scheduled on 3 seperate occasions, but not once did they call. Livechat was dreadful as well, their Bot was more helpful than real people.Abysmal customer service.
Communication from them as regards a simple request to reopen my account was just about the worst I have ever experienced from any organisation. Phone calls from them were scheduled on 3 seperate occasions, but not once did they call. Livechat was dreadful as well, their Bot was more helpful than real people.Abysmal customer service.
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Dave
10 April 2025
Comment from uk.trustpilot.com
Terrible company, I had over £80 in my account. logged in one day and only £1.25p showing which £1.20 i had jsut won from some free spins shown on the homepage. checked account, no bets outstanding nothing for days on settled but on the my transactions there was loads of -£2 and -£2.50 from earlier that morning - I had not even logged in earlier that day or for the 2 days before!They cannot tell me what these minus amounts are and claim no issues on account yet they have taken the complete balance in these transactions!Do not use william hill there are plenty of other options. I will be boycotting them online and shops.
Terrible company, I had over £80 in my account. logged in one day and only £1.25p showing which £1.20 i had jsut won from some free spins shown on the homepage. checked account, no bets outstanding nothing for days on settled but on the my transactions there was loads of -£2 and -£2.50 from earlier that morning – I had not even logged in earlier that day or for the 2 days before!They cannot tell me what these minus amounts are and claim no issues on account yet they have taken the complete balance in these transactions!Do not use william hill there are plenty of other options. I will be boycotting them online and shops.
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Andy Smith
09 April 2025
Comment from uk.trustpilot.com
No stars ,the are just greed there machines are so predictable, 2out of 3 bonuses 200times ,1 away from filling bonus line takes £100 ,the worst ,frustrating predictable and boring ,i found myself wanting to loose my money cos I just wanted to get off their machines ,yeah they are that boring ,don't be mugged go somewhere else
No stars ,the are just greed there machines are so predictable, 2out of 3 bonuses 200times ,1 away from filling bonus line takes £100 ,the worst ,frustrating predictable and boring ,i found myself wanting to loose my money cos I just wanted to get off their machines ,yeah they are that boring ,don’t be mugged go somewhere else
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Sarah Thompson
09 April 2025
Comment from uk.trustpilot.com
The worst betting site i have ever used. I signed up 6 months ago. I deposit here and there but so far around 1k. What have I got back from that… £100! 100 out of 1k is disgusting. No bonuses ever come. I play around 4 different games on there and not one gives a bonus. Better online places to put your money. Don’t ever put it in here because you will just lose it all and fast. They take take take and never give anything back. I promise you i have spun and not got a profit from any spin just the once. That tells you all you need to know. At least the other sites give back once spent a fair bit but williamhill is nothing! Might aswell burn your money.
The worst betting site i have ever used. I signed up 6 months ago. I deposit here and there but so far around 1k. What have I got back from that… £100! 100 out of 1k is disgusting. No bonuses ever come. I play around 4 different games on there and not one gives a bonus. Better online places to put your money. Don’t ever put it in here because you will just lose it all and fast. They take take take and never give anything back. I promise you i have spun and not got a profit from any spin just the once. That tells you all you need to know. At least the other sites give back once spent a fair bit but williamhill is nothing! Might aswell burn your money.
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jake raddz
09 April 2025
Comment from uk.trustpilot.com
offered me 5 ten pence spins to deposit £500 as a offer told them they are crazy closed my account and created an account at a credible casino.
offered me 5 ten pence spins to deposit £500 as a offer told them they are crazy closed my account and created an account at a credible casino.
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Brian
09 April 2025
Comment from uk.trustpilot.com
Placed a £10 bet builder in store, 4/5 legs came in and the last part of the bet was for Endrick to get a shot on target. This player didn’t start or feature at all in the game. Instead of paying out at a slightly reduced amount… I was just told it was all void and I got the £10 back, I know if any of the other legs didn’t come in it would of been a loss. Horrible horrible carry on
Placed a £10 bet builder in store, 4/5 legs came in and the last part of the bet was for Endrick to get a shot on target. This player didn’t start or feature at all in the game. Instead of paying out at a slightly reduced amount… I was just told it was all void and I got the £10 back, I know if any of the other legs didn’t come in it would of been a loss. Horrible horrible carry on
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Colin Wellstead
09 April 2025
Comment from uk.trustpilot.com
If I could give no stars I would. Tried to withdraw winnings but debit card has changed due to damaged card. Won’t let me withdraw from new card until I have withdrawn a similar amount to my old card as I have paid into it!! What, don’t they know this is impossible?Spent hours on their live chat but absolutely useless, can’t even reply in coherent sentences. Promises to return by email never met. As last resort made official complaint, supplied all proof they required and still want 8 weeks to respond. Absolutely unacceptable behaviour!!
If I could give no stars I would. Tried to withdraw winnings but debit card has changed due to damaged card. Won’t let me withdraw from new card until I have withdrawn a similar amount to my old card as I have paid into it!! What, don’t they know this is impossible?Spent hours on their live chat but absolutely useless, can’t even reply in coherent sentences. Promises to return by email never met. As last resort made official complaint, supplied all proof they required and still want 8 weeks to respond. Absolutely unacceptable behaviour!!
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JB
08 April 2025
Comment from uk.trustpilot.com
Banned my Account without reason. I only used the account on two occasions. It let me put my money into it in the morning than my account was banned in the next few hours. And then when I tried to get my money back, they make it difficult like it wasn't their fault it became that much hassle.
Banned my Account without reason. I only used the account on two occasions. It let me put my money into it in the morning than my account was banned in the next few hours. And then when I tried to get my money back, they make it difficult like it wasn’t their fault it became that much hassle.
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assad ashiq
08 April 2025
Comment from uk.trustpilot.com
By far the worst online bookmaker I have come across in 12 years of betting, customer service stinks. Manager was useless these guys don’t understand one man’s trash is another man’s treasure.
By far the worst online bookmaker I have come across in 12 years of betting, customer service stinks. Manager was useless these guys don’t understand one man’s trash is another man’s treasure.
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Dean
08 April 2025
Comment from uk.trustpilot.com
This applies to online wlliham hill vegas crooks with regards to opening offer ...i atakedmy 10 played the stated game no free spins ...can nly talk to an auto bot whp rwplies as long you met all this criteria .spins will be credited i did and they never, een if there was some small print ..says it all anuway ..there was no hidden message 200 FREE SPINS WECLOME OFFEF JUST STAKE 10.cost me £40
This applies to online wlliham hill vegas crooks with regards to opening offer …i atakedmy 10 played the stated game no free spins …can nly talk to an auto bot whp rwplies as long you met all this criteria .spins will be credited i did and they never, een if there was some small print ..says it all anuway ..there was no hidden message 200 FREE SPINS WECLOME OFFEF JUST STAKE 10.cost me £40
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Charlie Hewitt
07 April 2025
Comment from uk.trustpilot.com
Machines in shops are BEYOND atrocious, you barely get as much as a sniff of a win now, it will just blow and blow and blow through hundreds and hundreds of pounds like it's nothing, it won't even pay crap wins, it will just smash you to smithereens each and every single time !!!DO NOT TOUCH FIXED ODDS BETTING TERMINALS THEY ARE AN OUT AND OUT SCAM !!!!
Machines in shops are BEYOND atrocious, you barely get as much as a sniff of a win now, it will just blow and blow and blow through hundreds and hundreds of pounds like it’s nothing, it won’t even pay crap wins, it will just smash you to smithereens each and every single time !!!DO NOT TOUCH FIXED ODDS BETTING TERMINALS THEY ARE AN OUT AND OUT SCAM !!!!
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Dave
06 April 2025
Comment from uk.trustpilot.com
Absolute scam of a company. Was playing deal or no deal slingo and encountered an error message, spoke to live chat who said it was working fine. Sent screenshot of the issue and of the more than sufficient balance in my account, to be told to refresh again. Did that, it didn't work and was told it was working fine for them, unsurprisingly the end game button was the only button that actually worked, when pressed it showed I had the jackpot in the box. Complete scam of a company, id avoid them at all costs.
Absolute scam of a company. Was playing deal or no deal slingo and encountered an error message, spoke to live chat who said it was working fine. Sent screenshot of the issue and of the more than sufficient balance in my account, to be told to refresh again. Did that, it didn’t work and was told it was working fine for them, unsurprisingly the end game button was the only button that actually worked, when pressed it showed I had the jackpot in the box. Complete scam of a company, id avoid them at all costs.
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ALEKS Ax A
06 April 2025
Comment from uk.trustpilot.com
They cheat people. We're blocking my money for a few weeks, then blocked me to play bets. You are not welcomed if you win...avoid this horrible company!!!
They cheat people. We’re blocking my money for a few weeks, then blocked me to play bets. You are not welcomed if you win…avoid this horrible company!!!
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Missig.
06 April 2025
Comment from uk.trustpilot.com
Put £10 on delta work to win the grand national the horse died in February (I bet in advance as it’s the only betting I do, to get the best odds) the horse died and they kept my £10 when i complained to them I had the most awful man on webchat trying to gaslight me saying I had a gambelling addiction and mental health problems if I was stressed about £10 bet. I do not have a gambelling addiction when I literally bet £20 a year on one race. I am in shock (all messages have been screenshot)
Put £10 on delta work to win the grand national the horse died in February (I bet in advance as it’s the only betting I do, to get the best odds) the horse died and they kept my £10 when i complained to them I had the most awful man on webchat trying to gaslight me saying I had a gambelling addiction and mental health problems if I was stressed about £10 bet. I do not have a gambelling addiction when I literally bet £20 a year on one race. I am in shock (all messages have been screenshot)
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sophie west
06 April 2025
Comment from uk.trustpilot.com
Tried to withdraw money but it was wanting me to put some in a card that was cancelled a year ago so unable to withdraw anything. They are quick enough to take the money out of the current card without a second thought. Wanting me to provide proof of ownership of the cancelled card but that was over a year ago I no longer have the card useless messaging service unable to speak to a human being.
Tried to withdraw money but it was wanting me to put some in a card that was cancelled a year ago so unable to withdraw anything. They are quick enough to take the money out of the current card without a second thought. Wanting me to provide proof of ownership of the cancelled card but that was over a year ago I no longer have the card useless messaging service unable to speak to a human being.
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Paul
06 April 2025
Comment from uk.trustpilot.com
The bonus drop is a joke. You might win a scratch card to then nothing anyway. And as for the poker games, holy shyte, it's zinga poker. Rigged to fk. I've lost count of the times I'm in a game where hands appear that defy all logic. William Hill poker is rigged. The odds are beyond stacked against you.
The bonus drop is a joke. You might win a scratch card to then nothing anyway. And as for the poker games, holy shyte, it’s zinga poker. Rigged to fk. I’ve lost count of the times I’m in a game where hands appear that defy all logic. William Hill poker is rigged. The odds are beyond stacked against you.
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zen zone
06 April 2025
Comment from uk.trustpilot.com
Guys beware of W Hill Dead spins and they take every penny. By this i mean if your on 10p spins and for example you have 8p left after ur last spin they will give you a quick 2p win to make the last 10p so you will most likely spin again and of course its a dead spin but they get that 8p rather than it be left in ur account if that makes sense. Slots are rigged dont be fooled. you win once in a blue moon.
Guys beware of W Hill Dead spins and they take every penny. By this i mean if your on 10p spins and for example you have 8p left after ur last spin they will give you a quick 2p win to make the last 10p so you will most likely spin again and of course its a dead spin but they get that 8p rather than it be left in ur account if that makes sense. Slots are rigged dont be fooled. you win once in a blue moon.
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Dave
05 April 2025
Comment from uk.trustpilot.com
I joined using their welcome offer, out of the 4 free bets that were provided, 1 won which was only for £45. However within minutes my account was closed without any proper explanation. After weeks of being passed around from pillar to post my account is still closed and i have to wait until the second line escalation team contact me, who no doubt will say ‘as per our terms and conditions we have the right to close an account without explanation’ it isn’t even about the money won it’s about the principle of it. AVOID AT ALL COSTS!!
I joined using their welcome offer, out of the 4 free bets that were provided, 1 won which was only for £45. However within minutes my account was closed without any proper explanation. After weeks of being passed around from pillar to post my account is still closed and i have to wait until the second line escalation team contact me, who no doubt will say ‘as per our terms and conditions we have the right to close an account without explanation’ it isn’t even about the money won it’s about the principle of it. AVOID AT ALL COSTS!!
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Gintz
05 April 2025
Comment from uk.trustpilot.com
Would give them a o star if I could. Licensed thieves.
Would give them a o star if I could. Licensed thieves.
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my blog
05 April 2025
Comment from uk.trustpilot.com
Issue fixed . Was facing withdrawal issue but now received the amount teleg: jeetvj
Issue fixed . Was facing withdrawal issue but now received the amount teleg: jeetvj
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Cliff Williams
05 April 2025
Comment from uk.trustpilot.com
Won £35 on the Grand national. Went into the bookies 35 mins after the end of the race to collect my winnings only to be told that the result hadn't been settled online so we couldn't be paid out. Absolute bunch of amateurs
Won £35 on the Grand national. Went into the bookies 35 mins after the end of the race to collect my winnings only to be told that the result hadn’t been settled online so we couldn’t be paid out. Absolute bunch of amateurs
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VICKI FRIEND
05 April 2025
Comment from uk.trustpilot.com
Well, I enjoy the app. It’s well thought out and I’ve had no problems till NOW. Just turned it on to watch The Grand National to find myself in a queue, with a 15 minute wait EVEN THOUGH FHE RACE HAS ENDED. How useless is that. I didn’t want to watch the race now I wanted to check my bets but NO, I cannot access anything.
Well, I enjoy the app. It’s well thought out and I’ve had no problems till NOW. Just turned it on to watch The Grand National to find myself in a queue, with a 15 minute wait EVEN THOUGH FHE RACE HAS ENDED. How useless is that. I didn’t want to watch the race now I wanted to check my bets but NO, I cannot access anything.
Reply
Andrew Warner
05 April 2025
Comment from uk.trustpilot.com
Offering the LOWEST prices from any other bookmaker on the grand national. Big difference when a horse is 50/1 with others but 28/1 with Willy's. Lost my custom
Offering the LOWEST prices from any other bookmaker on the grand national. Big difference when a horse is 50/1 with others but 28/1 with Willy’s. Lost my custom
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Andria McLaren
04 April 2025
Comment from uk.trustpilot.com
So very disappointed Williamhill!!!!Received an email to say I was a winner in one of your offers.I thought great as I play William hill quite alot. I checked my account but nothing! I then received another email a couple of hours later to say...Sorry that email saying I was a winner was sent in error ......... How can that even be able to happen!!! Shocking just shocking. I really want to know how use can get away with that!!!!! Very very unhappy customer 😡😡😡😡
So very disappointed Williamhill!!!!Received an email to say I was a winner in one of your offers.I thought great as I play William hill quite alot. I checked my account but nothing! I then received another email a couple of hours later to say…Sorry that email saying I was a winner was sent in error ……… How can that even be able to happen!!! Shocking just shocking. I really want to know how use can get away with that!!!!! Very very unhappy customer 😡😡😡😡
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Mr Gittings
04 April 2025
Comment from uk.trustpilot.com
Omg shocking DO NOT PLAY ON THIS SITE, how the hell do you get vplay 3 times and each time you get 30p and i have noticed now each time you get a bonus no mater what game you are on you win a few pounds yet you have spent £20 they are up to no good no wonder they have been fined millions many times its about time they go closed down.
Omg shocking DO NOT PLAY ON THIS SITE, how the hell do you get vplay 3 times and each time you get 30p and i have noticed now each time you get a bonus no mater what game you are on you win a few pounds yet you have spent £20 they are up to no good no wonder they have been fined millions many times its about time they go closed down.
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Mark Thompson
04 April 2025
Comment from uk.trustpilot.com
Do not use this site,I don't know how they are getting away with robbing people like they are.the same thing happened to me as some other people have said, they closed my account after 1 day then made it impossible to open it again, I'm trying to take the matter further
Do not use this site,I don’t know how they are getting away with robbing people like they are.the same thing happened to me as some other people have said, they closed my account after 1 day then made it impossible to open it again, I’m trying to take the matter further
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Shawn Gill
04 April 2025
Comment from uk.trustpilot.com
Anybody thinking about going on the shops this weekend don’t bother they know footfall will be higher so will be on the rob same every year !! These are absolute crooks and won’t be around much longer. Keeps getting sold and it’s gets worse each time. Go to to more credible bookies
Anybody thinking about going on the shops this weekend don’t bother they know footfall will be higher so will be on the rob same every year !! These are absolute crooks and won’t be around much longer. Keeps getting sold and it’s gets worse each time. Go to to more credible bookies
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emma
04 April 2025
Comment from uk.trustpilot.com
Won and withdrew a good amount, within days my account was suspended for deposits and all promotions removed.Raised a complaint as emails they sent me did not make any sense.They have closed my case as it was sent to safer gambling team who tried to contact me.Still no contact from them even after confirming my number and available times to contact me.After years playing they do not care. Maybe something to do with being taken over by 888 group.
Won and withdrew a good amount, within days my account was suspended for deposits and all promotions removed.Raised a complaint as emails they sent me did not make any sense.They have closed my case as it was sent to safer gambling team who tried to contact me.Still no contact from them even after confirming my number and available times to contact me.After years playing they do not care. Maybe something to do with being taken over by 888 group.
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Andy Smith
04 April 2025
Comment from uk.trustpilot.com
The worst site for machines I've ever played ,watch for new an exclusive games ,the pots will go up to x20 each but won't open until you put £400 in ,complete con merchants, don't got there
The worst site for machines I’ve ever played ,watch for new an exclusive games ,the pots will go up to x20 each but won’t open until you put £400 in ,complete con merchants, don’t got there
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Ryan
03 April 2025
Comment from uk.trustpilot.com
Don't even deserve one star horrendous win money on slots only to login the next day to withdraw my money to them locking my account demanding what a had for breakfast in this morning and when I went to the toilet last wtf just don't want to pay me my money con scumbags
Don’t even deserve one star horrendous win money on slots only to login the next day to withdraw my money to them locking my account demanding what a had for breakfast in this morning and when I went to the toilet last wtf just don’t want to pay me my money con scumbags
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Steven Thorpe
03 April 2025
Comment from uk.trustpilot.com
Still exactly the same rubbish. Impossible to beat certain players/bots, no matter what cards you have it is impossible to win against stupid or bots or both.I have seen more than enough over the years online I know not to use my own money on it just play frees.
Still exactly the same rubbish. Impossible to beat certain players/bots, no matter what cards you have it is impossible to win against stupid or bots or both.I have seen more than enough over the years online I know not to use my own money on it just play frees.
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Julie ann
03 April 2025
Comment from uk.trustpilot.com
I've played with William Hill for a long time... they're the same as any online bookie. Let you win, suck you in, make you lose.It's terrible now. In the middle of a game where you actually feel like you may be winning £10 back out of your original £20 stake on slots... INTERNAL SERVER ERROR (my broadband is running at full speed, it's no error on my part) and the game goes down, back to the homescreen. Next time you play the game has reset to put you in your place. You won't win even 20p. This site is fixed. Withdraw any cash from them and you're stuck on loser street until they gain it back.You can get up to a certain profit made and you'll lose until they get it all back. Trust me, I'm not at a huge loss, maybe £40 down, but you won't get rich from this site. It's just very easy to read after years of playing. Stick to buying a £2 scratchcard once a week. I've made a 100x profit off that. You won't get a profit here. You'll be lucky to win £1.20 after spinning 💯 reels.
I’ve played with William Hill for a long time… they’re the same as any online bookie. Let you win, suck you in, make you lose.It’s terrible now. In the middle of a game where you actually feel like you may be winning £10 back out of your original £20 stake on slots… INTERNAL SERVER ERROR (my broadband is running at full speed, it’s no error on my part) and the game goes down, back to the homescreen. Next time you play the game has reset to put you in your place. You won’t win even 20p. This site is fixed. Withdraw any cash from them and you’re stuck on loser street until they gain it back.You can get up to a certain profit made and you’ll lose until they get it all back. Trust me, I’m not at a huge loss, maybe £40 down, but you won’t get rich from this site. It’s just very easy to read after years of playing. Stick to buying a £2 scratchcard once a week. I’ve made a 100x profit off that. You won’t get a profit here. You’ll be lucky to win £1.20 after spinning 💯 reels.
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David
03 April 2025
Comment from uk.trustpilot.com
William hill your slots are complete garbage never seen so many dead spins in all the time i have pladed online slots your bonuses are so so bad 15 bonus spins £2 and the list goes on put about 300 in never come close to a good bonus and use are not alone coral ladbrokes there all garbage and they say its random whos kidding who here how use getting away with it you,s are treating ppl like fools we all know when something is going on
William hill your slots are complete garbage never seen so many dead spins in all the time i have pladed online slots your bonuses are so so bad 15 bonus spins £2 and the list goes on put about 300 in never come close to a good bonus and use are not alone coral ladbrokes there all garbage and they say its random whos kidding who here how use getting away with it you,s are treating ppl like fools we all know when something is going on
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Gary Pickering
02 April 2025
Comment from uk.trustpilot.com
Closed my account with out informing me .and made it impossible to get my credit back plus open bet ,be warned leave this company as far away as possible
Closed my account with out informing me .and made it impossible to get my credit back plus open bet ,be warned leave this company as far away as possible
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HurcuLEE
01 April 2025
Comment from uk.trustpilot.com
0 stars if I could , owe me £300 !! Told me.to update my card as it had expired, to do this i had to DEPOSIT and did so , then withdrew and waited 5 days , nothing!!! I was told I can't have it until I provide a number of photo ID,which I don't have! Help online simply don't care.
0 stars if I could , owe me £300 !! Told me.to update my card as it had expired, to do this i had to DEPOSIT and did so , then withdrew and waited 5 days , nothing!!! I was told I can’t have it until I provide a number of photo ID,which I don’t have! Help online simply don’t care.
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Craig
13 April 2025
Comment from uk.trustpilot.com
Unbelievable! If you win a large amount of money and then a technical error message pops up on the screen your money is gone. Absolutely disgusting. How much are they worth, is it billions or something. And they just happy to leave you with nothing. Thieving #@##### go #### ya self's!
Unbelievable! If you win a large amount of money and then a technical error message pops up on the screen your money is gone. Absolutely disgusting. How much are they worth, is it billions or something. And they just happy to leave you with nothing. Thieving #@##### go #### ya self’s!