William Hill PLAYER REVIEWS(3812)

Mr Gittings
25 January 2025
Comment from uk.trustpilot.com
No bloody wonder you can not win on this site.Three gambling businesses owned by William Hill Group will pay a total of £19.2 million for social responsibility and anti-money laundering failures.They have set the games for you not to win so they can rack back the money they was fined.They will be fined again soon because they are up to no good i have reported them.

AJK
25 January 2025
Comment from uk.trustpilot.com
I was actually given a £1 bet builder for free. Round of applause unbelievable etc

Bri
25 January 2025
Comment from uk.trustpilot.com
Removed my account after I had placed a 150/1 free bet on football that looked like it was coming in. What a coincidence they reviewed my account and permanently closed it what a joke only happy when they are taking your money! Stay clear!

NB
24 January 2025
Comment from uk.trustpilot.com
Nothing but empty spins. While playing certain games that show the the bar or bonuses are gonna go they never do. No coins because the bar gonna go. Got 10 free spjns today and deposited £5 juzt to see. Didn't get 1pence off 10 free spins and nothing off the £5. I play cleopatra and the scatter never comes out, the returns are crap. I won £103 on a 15 spin on foxy. Pay out is litterally 10ps, scatter never to be seen. Very very poor. Sure it was never. This bad. Thank god theirs actual sites that give u something back.

Mr Smethurst
24 January 2025
Comment from uk.trustpilot.com
All over tv best odds ap mcoy grinning while advert says BOG placed bets today in shop oh no not here i said its on tv BOG nope not here scammers!!

Mr Gittings
24 January 2025
Comment from uk.trustpilot.com
Now you are taking the pxss 12 bloody times you went to give me the bonus and not one what the hell have you done to the games you greedy cows you have fixed all games and now need reporting i so bloody hate you this month alone you have took 500 pound off me and iv won around 50 how the hell is that right.

Miroslav Demeter
21 January 2025
Comment from uk.trustpilot.com
SCAMING SCAMING SCAMING SCAMING BEWARE OF THIA COMPANY I HAVE JUST PUT ALL. 2 MONT NOT WIN EVEN 10 I HAVE PUT 700 POUNDS CAN JUST DONT DEPOSIT I HAVE NOW USING CORAL SND I PUT 10 POUNDS AND WONT AT LEAST NOW WILL JUST SCAMING PEOPLE THATBWE ATE HARDLY WORK YOU TODAY I COULD WON ON WILL HILL.IS JUST STOP AGAIN YOU ARE REALLY WORST THEN HACKERS ONE DAY THE WILL FIND OUT WHAT YOU HAVE BEEN DOING I HOPE YOU ALL WILL BE HOMELESS AND HOMELESS

gabriel Davidson
21 January 2025
Comment from uk.trustpilot.com
I am amazed the high street shops are even open not worth a sausage staff are pathetic not discretionary I avoid them at every opportunity staff can not communicate properly or just down right stupid odds are very poor there's nothing good about them

C T
21 January 2025
Comment from uk.trustpilot.com
I used to be a regular customer at William Hill, but I will never go there again. On multiple occasions, they’ve refused to take my bets on greyhounds, even after I was on a losing streak. When my bets finally won, they conveniently rejected them. This isn't a one-off situation; it happens every time. It’s clear they only want customers when they’re losing, and as soon as you win, they shut you down. This kind of unfair treatment has made me lose all trust in William Hill. Avoid if you value fair play.

Sam Smith
21 January 2025
Comment from uk.trustpilot.com
STAY CLEAR OFF THIS SITE.usento be a decent site for slots it's now absolutely terrible no wins but 300 in together 1 bonus on 50p stake an won 25 quid

Murray getgo
21 January 2025
Comment from uk.trustpilot.com
I didn't realise l still had money i an old account till 6 years later. They had closed the account. Customer service is a joke. 5 people l was passed on too, via the website chat.

David Gardner
20 January 2025
Comment from uk.trustpilot.com
William Hill should be stopped from the patronising letters they send to people. When you’re winning they put a stop on your withdrawals and then send you a patronising email telling you that you have a gambling problem. They might have the highest payout of all the major bookies but they also have the worst service for withdrawing your winnings. Quite simply they put a stop on your withdrawals when you win and then send you extremely patronising letters telling you you have a problem. I wouldn’t touch William Hill with a barge pole as I don’t like the way they operate.

John Riley
20 January 2025
Comment from uk.trustpilot.com
Poorly staffed betting shops. Some staff can't even communicate in basic English. There's nothing good about any bookmaker, but it wasn't very long ago when they tried to provide punters with a decent service, now you can't even get a price at the counter because the trainee doesn't even know what a horse race is.

Mrs. Marlena Murtagh
19 January 2025
Comment from uk.trustpilot.com
This has to be the worst casino site customer service is atrocious. You never get a win. I have been gambling thousands of pounds and getting noting. when you get a bonus in a games it’s awful..stay away

Shawn Gill
19 January 2025
Comment from uk.trustpilot.com
All over telly giving it the big one for being the place of entertainment!!! Absolute lies !! 300/400 spins with no bonus and no wins is every day the same is not fun or entertaining. Company is a complete scam . There is a reason this company gets sold every year it’s on its knees and won’t be around much longer hence no payouts ! I don’t blame WH though the gambling commission have gave a green light for legalised theft ! It’s the gambling commission that’s the real problem.

Craig Evans-James
19 January 2025
Comment from uk.trustpilot.com
No stars, they are complete and utter robbers absolute scam, there casinos are all take take and take, they need to be shut down it’s a scam site.I have had an email of them which all but confirming that they have been brought out by scammers!Everyone please stay away from William hill.

easynow
18 January 2025
Comment from uk.trustpilot.com
I was interrupted at a betting terminal today by a member of WH staff telling me that I was betting 30% more than usual and did I have a problem? This was apparently relayed to them via my 'algee-rithams'. This was the second time I had been in the shop over the previous 3 weeks, so it was hardly the case, and furthermore I don't have a Plus Card so they can't actually have monitored my betting. I suggest they learn what algorithms are, how they work and perhaps even how to pronounce the word itself. It may make them and their company seem slightly less ridiculous.

Michael
18 January 2025
Comment from uk.trustpilot.com
Verified my account at the beginning with no issues, recently won over £500 on the live Blackjack tables, suddenly my account was frozen and needed to be verified again before i could withdraw, im now over 3 weeks later & still havnt been able to get account unlocked and any documents i have sent is either rejected or no reply. Have actually gone and reported William Hill to the Gaming Commisson

Ozturk Gunduz
18 January 2025
Comment from uk.trustpilot.com
If you want to lose your money guaranteed, Willaham hill can help you professionally. I haven’t come across a winner yet . Completely rip off company. Biggest SCAMMERS!!!!

Merms
17 January 2025
Comment from uk.trustpilot.com
I would give 0 stars if I could. I have had a William Hill account for YEARS, it never used to be so bad. Just lately though? Jesus christ.... this company is 1000% scamming people. Dirty thieving scumbag of a company. Robbing people of thousands and thousands of pounds so they can sit on their asses laughing at the people's losses. William Hill need to be closed down and every single customer needs to be compensated. The staff are a disgrace and they are DISGUSTINGLY rude. Especially the dumb supervisor who I've had the misfortune of dealing with a few times. You're a joke William Hill and I hope after all of these complaints you get shut down. Everyone needs to complain about William Hill to the gambling commission!! DO NOT USE WILLIAM HILL YOU HAVE BEEN WARNED MULTIPLE TIMES!!!

Jodie Appleton
17 January 2025
Comment from uk.trustpilot.com
I had a few pounds in a bonus game on one of the wheel games and they said bet rejected absolute cheating very disappointed in william hill

Kathryn
17 January 2025
Comment from uk.trustpilot.com
Awful site every time I deposit fiver I loose haven't won anything decent since March last year shows how greedy this site is. I only enjoy the chat on Saturday with free bingo but overall this sites shockingly bad I can't win anything I'm stopping deposit just use bingo sorry w h but your a disappointment 😞. Slots are so bad even the new ones I tried on 10p stake. Hope some people win here but had enough now I'm not depositing again on here

Lulli
16 January 2025
Comment from uk.trustpilot.com
Bunch of sausages apps slow slots are all rigged you win nothing the staff on the chat are rude and don’t help the games on their just always take your money nothing is fair or random as they say terrible no free spins or promos but pure robbery

Mike Green
16 January 2025
Comment from uk.trustpilot.com
What has gone wrong. I sincerely hope that the Will8am Hill C.E.O. reads these..Until last weekend my preferred betting partner. 4 days ago my account was frozen for no reason or any notifications. I fully understand checks need to be made but I am very small player and purely as a hobby. I.have been made to feel.like a criminal money laundererAlso It is impossible to speak to a human being and so far I have spent 4 HOURS of my valuable time with digital assistants trying to sort it. The latest was this evening when told I was in a queue and there was a 128 minute wait time.

Milam Sivak
16 January 2025
Comment from uk.trustpilot.com
Y are so scam b you will pay rip od people you this is legal you I put 150 pound ybgave me bonuses 1 pound you should be shame of this dont play this scaming will hill is now scaming people don't will hill i dont with them now but I play all week put hundreds and give me one pound on bonuses inajve recorded all game send people who deal with the you every thsi what they doing the games I had Could wob you said conection problems you don't how to steal money fro. People and v don't download the will hill os more double scamming every 20 pence I had play conection failed

Mr Gittings
16 January 2025
Comment from uk.trustpilot.com
Since 2024 iv spend near to £1000 yet most won is £70 how are they no looked into why dont they think well if we give a little people will stay because its fun but no they have took the fun out of gaming so so sad sooner or later they will get whats coing to them..

Leon Tokyo
15 January 2025
Comment from uk.trustpilot.com
Without a doubt one of the worst online casinos. Avoid at all costs. They do have 24/7 support but, wow, they are beyond incompetent and appear severely unintelligent, not to mention rude and wish to absolve themselves of your query as soon as they can.

Paul Seedhill
15 January 2025
Comment from uk.trustpilot.com
Put a 24 hour block on my account without warningm recieved an email saying that I'd o go to chat I can withdraw my balance. Won't let me withdraw it. Pleaded with them to pay my money and close my account to prevent gambling harm and they have told me to wait for my account to reopen.

phil
15 January 2025
Comment from uk.trustpilot.com
i figured out why i dont seem to be able to make a withdrawl and win something.. the rtp is on a par with motorway service station casinos. 91/92% rtp is going to blast thro your deposit too quickly without giving you the chance for a nice strike. House edge is too big .. it used to be 96% and a 4% edge. Most other uk casinos are using 94% which is still low, while krypto sites are advertising the original 96% but then they arent regulated and may not pay out. Hard times these days choosing where to play.

AJK
15 January 2025
Comment from uk.trustpilot.com
Suspended my account all because of being 50 p up on a few bets! complete jokers, reporting these cowboys to my bank to get a charge back for the deposit only added 3 days ago for taking my money for no service. Absolutely disgusting company, can't handle a punter winning a measly 50 pence. Just had an email to say "We have noticed you’ve been playing later at night recently and wanted to reach out to you." ?? Wtaf it's the Australian open obviously it will be on at night and I've only bet for the past 2 days on it, I'm a day sleeper anyway so this is pathetic, my account is suspended for this reason, or because I won a tiny 50p more like it.

Disgruntled buyer
14 January 2025
Comment from uk.trustpilot.com
William Hill was okay when first joined then noticed repeating winners same day in day out felt this was unfair and truly staged gaming so closed account, I took more out their pockets than they did mine 😅 was told they don't like you to deposit minimum I had £30 month assigned here, then noticed out of my £5 on slots they did not win so felt they had decided to prevent me from winning and removing cash, if I put £10 in played games that took me over the £10 I withdraw I've had around £90 from these over the last few months from my 10p bets, and £10 deposit. But like I stated once you get winning that's the snare and people chase money or try gain back what they put in.I withdrew £30 without depositing due to little win on free spin reinvested the couple of quid and secured eventually £30 I've since closed the account don't miss it online is not for me

Sy White
13 January 2025
Comment from uk.trustpilot.com
Absolute scammers. Bet settled as won...then they take the winnings away due to an error on THEIR side of things. The vplay is a complete disgrace considering how rare the bonus pops up and how little it actually pays out. Will never spend another penny on their site again after the way they've decided to treat customers based on the companies mistake. DO NOT USE THIS ONLINE SITE UNLESS YOU WANT TO BE RIPPED OFF

steven thorpe
13 January 2025
Comment from uk.trustpilot.com
Even if you can use a deck of your own cards it won't matter.The bots playing this bring 12 As to every poker table.How can 3 players have an A and the other one come out yet when you are the only player with an A you don't see another one on the board, over 5 years of this constantly happening how can they claim it to be Random????

AJK
13 January 2025
Comment from uk.trustpilot.com
They hid the Australian open tennis match between Tiafoe and Rinderknech game for the entire last set from view, suspended the bet totally removed the game?! no cash out available. Absolute trash.

Phil
13 January 2025
Comment from uk.trustpilot.com
Currently running V-Play you have to wager a decent amount of money just to get a spin take you to a wheel with a top prize of £500 and some other ok prizes last 2 chances end up with the lowest bonus available 0.03p absolute controlled nonsense.. worst slots ever acumaltive bonuses that drop quickly 1st go then never after! Always baiting players yet professing to be a responsible provider! Not sure any of these online casino even know how to be responsible there so focused on making money is disgusting steer well clear!

Liam
12 January 2025
Comment from uk.trustpilot.com
Worst site for being scammed on dint trust these they are useless games are fixed never win and there agents or jsut as bad even if you speak to a manager don't get Sebastian they must of thought let's find the worlds biggest idiot and put him in charge one big scam site needs reporting and closing down

customer
11 January 2025
Comment from uk.trustpilot.com
Scam promotions, worst app and interface. Customer service is appealing. Banned for winning and not having to deposit for a while. You either lose or they ban you. Avoid. Use other bookmakers

bb
10 January 2025
Comment from uk.trustpilot.com
same thing happened to me . (THEY WILL KEEP ASKING FOR MORE ID TO PROVE ITS YOU THROUGH EMAILS FROM CUSTOMER SERVICE, NO MATTER HOW MANY PRIVATE DETAILS YOU SHOW THEM EVEN WITH YOU HOLDING IT UP TO YOUR FACE AND TAKING A SELFIE, DONT SEND IT BECAUSE THEY WILL KEEP ASKING FOR MORE) Then after being rejected number of times you sit back and think...They no all your personal details....Very clever scam of taking your money then using you ID for whatever they have planned. They should be shut down.

Jamie W
08 January 2025
Comment from uk.trustpilot.com
The slots are fixed I screen record a lot of games and it literally flashes up with a screen as if it’s somebody else’s computer all the time and stops account from winning, it’s even stopped me from accessing the daily drop game avoid these at all costs

Karen
08 January 2025
Comment from uk.trustpilot.com
Only put one star to put a review up appalling was watching the liverpool match last week when it was not sure if it would go on because of weather a place a bet and it dissapeared. I spoke to somebody u said the bet was coid as game cancelled and I was watching it live. But kept saying no u are wrong game was cancelled. Unbreakable. So tonight watching liverpool with Tottenham cashout constantly dissapearing. I am officially deleting app. Only decent one I can see is bet 365 they update withing seconds so why can't william hill? I await your reply not !

Steven Mcdonald
08 January 2025
Comment from uk.trustpilot.com
Would give ZERO STARS if possible. Absolutely shambolic set up, customer services are appalling and don't care. Tried reopening and account and would have been quicker going to my local shop! Avoid at all costs

Edward Naylor
08 January 2025
Comment from uk.trustpilot.com
v play is so underwhelming it is not a bonus it is a serious joke no way can i have three spins and get 50p and 30p and 50p wow just wow shame on you its disgusting. taken away my bonus drop for months now!loads of deposits tonight first of the year and all they have done is take everything no decent play nothing scaming this year beware hold on to your money.im on the verge of calling it quits after years and just killing my account i refuse to give this greedy company anymore.

Jon
07 January 2025
Comment from uk.trustpilot.com
Rubbish odds, promotions and customer service. Go sky bet or 365 instead for better everything

Truth Be Told
07 January 2025
Comment from uk.trustpilot.com
My Honest Reviews are based on exactly what happened not how I felt or my opinionso you can fairly judge for yourself.Feel free to place in order which you think is fairly bad to worse. Never place bets online (THEY WILL KEEP ASKING FOR MORE ID TO PROVE ITS YOU THROUGH EMAILS FROM CUSTOMER SERVICE, NO MATTER HOW MANY PRIVATE DETAILS YOU SHOW THEM EVEN WITH YOU HOLDING IT UP TO YOUR FACE AND TAKING A SELFIE, DONT SEND IT BECAUSE THEY WILL KEEP ASKING FOR MORE) Then after being rejected number of times you sit back and think...They no whave all your personal details....Very clver scam of taking your money then using you ID for whatever they have planned. They should be shut down.

Craig
07 January 2025
Comment from uk.trustpilot.com
No Stars if possible I finally managed to get on the fishing frenzy jackpot king and won 80p wow thanks for nothing, I thought 💭 it was just me but no seems to happen to all players on WilliamHill casino 🎰 avoid like the plague people. And that V thing is rubbish as well 50p I’ve won at most.

pat99UK
06 January 2025
Comment from uk.trustpilot.com
Unlike many of the others I’ve actually been quite lucky over the last couple of weeks, not massively up but not down so it’s been really good fun playing.However the “V Play” promotion is an absolute joke, TV advertising promotes anything between 0.30 pence and £1000, trust me it’s not happening, I’ve only ever had wins of 30p or 50p and only ever one of £1 that was the first win. And it’s now taking ages to actually activate, You should include a decline button as when it comes up I’m so disgusted by the 30p insult, after playing a game for 2 hours I don’t even want to claim it, but you can’t get off the page until you have hit claim.Anyhow that’s my little moan over

Rob Simpson
06 January 2025
Comment from uk.trustpilot.com
Avoid this site , in play is laughable, casino even worse as ye get bonuses then pay you 2p, constant lagging and crashing, and before ye say it's all monitored ye lying. I know all gambling sites are fixed but the betting shouldn't be if ye can at least bet . -10 this site.

MrWes
05 January 2025
Comment from uk.trustpilot.com
i won a bet, they refused to pay me back. the reason they gave was because they wanted to pay to an account that was closed over a year ago. I explained it was closed and that my deposit did not come from there, they wouldnt tell me their name, they wouldnt discuss with me, they wouldnt help, i tried withdrawing to the account they wanted me to withdraw to, it bounced back (because it didnt exist) and now they have frozen my account with my winnings on their books instead of my account. DO NOT BET WITH WH - use betfred instead.

S Sandhu
05 January 2025
Comment from uk.trustpilot.com
William Hill is nothing short of a scam. I placed an £85 bet on baccarat in their live casino, and while the bet wasn’t accepted, the money was still deducted from my account. To make matters worse, I won that bet, but they’ve refused to honor the payout or pay the original £85.I’ve contacted their customer service team every single day for the past 11 days, and all I get are useless responses claiming they’re "working on it" with no updates or timeframe. It’s obvious they’re stalling, hoping I’ll give up and let them steal my money. This is blatant theft. William Hill doesn’t care about its customers, only about robbing them blind. If you value your money and sanity, stay far away from this company. I’m escalating this to IBAS and any gambling authority I can find. William Hill, you should be ashamed.
Derek
26 January 2025
Comment from uk.trustpilot.com
Just spent 40 minutes on live chat been passed from one agent to another, was going to spend some time spelling out what a terrible company this is but after looking at the last twenty or so reviews I don’t think I’ll waste my time agreeing with everyone else, they are a bunch of incompetent fools who seem to enjoy treating their customers like dirt. Take my advice stay a million miles away you won’t regret it.
Just spent 40 minutes on live chat been passed from one agent to another, was going to spend some time spelling out what a terrible company this is but after looking at the last twenty or so reviews I don’t think I’ll waste my time agreeing with everyone else, they are a bunch of incompetent fools who seem to enjoy treating their customers like dirt. Take my advice stay a million miles away you won’t regret it.