William Hill Review

Absolute gangsters – keep re-directing me to roulette/ gaming site – and there is no way to get off it! Apparently I bet £17 whilst trying to find a way back to sports and although they could see I never bet on gaming they refused to refund me – stupid of themBecause now another site will get my money – ruthless but idiotic

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Rude and passive aggressive support.The support on here is a joke. Genuine issues with any games will be met with them “checking the game and finding no issues” they are subsequently rude belittling and unhelpful. I won’t be using them again

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I put on what I can afford to safely then take myself off for one or two weeks , William hill seem to have a problem with that , then restrict my account because they’re concerned I’m gambling too much ! What I think I’m playing safely to my own funds . They kept asking me to phone them about my account I just didn’t play on there , then miraculously they opened my account again said they were sorry there had been a delay . If you’re playing safely why are you penalised by having your account restricted doesn’t make sense

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Slots are not fair, this is by far becoming one of the most greedy companies in the gambling sector month in month out trash stop spending your money on them.

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Chose Arsenal v Palace for stat-attack game selecting both teams to score, these corrupt con artists settled it as a loss, that’s the 2nd error on my selections within 2 weeks settled as losses and one was a paid bet. Authorities need to look at this company.

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Restricted my account and removed my promotions because I wanted to withdraw my winnings

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Awful company, with even worse customer service. Out of the blue told my account had been closed, and of course then could not withdraw my balance. Customer Service told me to I needed to upload id and bank statement to withdraw, which i duly did, only to be told they were not clear enough. Ridiculous, as they couldn’t be clearer and every detail can clearly be read.So I basically have lost my balance.

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William hill are all about money. Ive had nothing but a patronising time at William hill. Because my account is up they started by suspending my promotional offers. Then they suspended my account and asked me personal questions trying to switch it on me because I questioned a winning bet they never paid me. I’ve had many wins over the years and had to contact chat to correct my winning bet as the settled them as a loss. Always check your bets! William hill are crocked yes 100%. They the limit my deposits. Then to top it all off after years of being a loyal customer they have finally restricted my account to a maximum of £1 bet. There agents are all ignorant and lack customer service and knowledge. This company is pathetic and any account that stays up for a year or two will be closed so let’s all give them a slap in there miserable faces and close our accounts. They will keep losing accounts open but not winning accounts. This is unfair and a law should be put into place to keep the dirty fingers off our accounts. They can’t take a loss but can patronise losing account holders when they question consistent loses on slots for example. Ive closed my account and can’t take William hill serious at all your clowns.

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Scammers! Terrible Customer Service Judy L,Priscilla,tatsuya and their support managers are very rude and dismissive I’ve been scammed 3 times this week by them and nothings been resolved

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Won a lot of money from 50p,went on the gambler and lost £30.they ain’t saft, this is about the 25th time this has happened to me now,when ever I’ve won on football bet picking 5 to 8 teams, I go on there and they take it straight off me,my silly fault tho

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I have logged on twice, once today and yesterday. After putting money in my account (on both days) selecting horses ,then attempt to place bet keep being told to logon! I was already logged on ! WTF is going on with their site? ‘Advised’ by AI to download App. as I couldn’t get any sense out of obvious AI. Did that ! Same crap ! I managed to retrieve my cash put in to place a bet but I won’t be having ANYTHING TO DO WITH THEM now so I will no longer be asked to login to place a bet on selections I’ve picked with money I’ve already transferred to account to place said bet ! Only to find I’m unable to as I need to ‘login’ This is the last hurrah from me to Hill’s! They’ve been going down hill for years as customer service is like Donald Trump’s IQ !

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Do not use WH slots, they fleece every penny, no wins, no bonuses just day light unashamedly modern day robbery. Avoid at all costs, message to gaming commission, close this firm down.

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AVOID those scammers ! Customer service is non-existent! They never get back to you and block your account for no reason. Worst customer service I’ve experienced!

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Rudest customer ‘service’ I’ve ever encountered. Not only were they staggeringly rude but they threatened to withhold my winnings. Avoid.

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I’ve had an online account with WH for about six years. Always found them fair They paid out any withdrawals really quickly and offered great bonuses and free bets. Yesterday out of the blue I received an email advising me that my account would have restrictions placed on it. I would receive no offers and my maximum sports bets were being capped ( tried to place a bet for £1 advised it was too high. Tried to query this as I am worried my account has been compromised Can’t get past a chat bot which offers the advice of Your account has restrictions and try clearing your cache Can only assume I’m not losing enough money to warrant an account?

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Worst site I. History should be shut down these thieves don’t care about their customers just take take take worst reviews I’ve ever seen and never get a reponse

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Mega fixed, ridiculous rigged.Sooooo Not play this poker.It is not poker it is simulated and doesn’t matter what cards you have or how good you are at poker, this app will drain your money and reward idiotic players over safe honest genuine quality players all day every day and every time.I speak from 5 years experience and constantly leaving messages saying so.I was banned from 888 poker for exactly the same thing but I know it’s humanely correct to expose these beach donkeys.Every time I take the risk which is rare I always get beat by the impossible card or the card the dealer usually keeps up their sleeve and after 5 years of statistics I know it’s not as they claim…R.. N.. G.. I don’t think so matey boy.You are that fixed you are held together with super glue and that’s the only super thing about your poker game…Try poker king it’s free and you will be able to see clearly what I’m talking about after a few days of playing and it’s free, I use it to sharpen alleged skills and it’s a totally different rng and you will notice after 30 minutes of playing if you are above average skill.

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Awful customer service. Dont understand any of my questions. Deposited 100 in 5 payments. Then won 900 made withdrawal. No indication of where my money is being withdrawn too. Asked customer service & they suspended my verified account. No indication from deposit or withdrawal process. (Made payment via PayPal which also has ID checks.) No idea why can’t be returned same way. Just power tripping customer service says I have to give my bank statements & ID. Which they already have in file.. Another bookies to boycott. Happy to take my money. Not happy to pay out. Now confirmed they have lost my personal information. They want me to re provide this whilst holding my winnings at ransom. Unsure what to do as they have clearly lost this information. What’s to stop them from losing it again. Data breach.

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My experience on the website was very enjoyable until I mentioned whilst chatting to some bingo chums, that I had my bank card robbed and used. All I said was, I was going to try to reimburse myself by selling some items, collectables which I had been planning to do anyway before I was robbed. WH totally took my chat remarks out of context and immediately discarded me like old trash. I didn’t have a chance to even say goodbye to my bingo chums 🙁 So apparently my account is still under review, goodness knows exactly what they are reviewing and why it is taking so long? I really don’t care about playing on the site anymore, they made loads of profit from my play, I’m just so really disappointed in their over zealous, cruel and cold hearted attitude. They have absolutely no understanding or concern for members that enjoy the social aspect of having a chat with other players and the hosts. One day maybe they will realise what it’s like to be old, isolated and how important online social communication is for the mental wellbeing and benefits of feeling accepted and included in the general existence of life. Very very disappointed in William Hill, shame on YOU!! and specifically supervisor Mira who was the over zealous jobsworth who reported my comments and got me thrown out and ended my bingo friendships without a thought for my wellbeing.

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Amazing company

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Absolutely shocking company Owe me £1900 for a bet I placed and are refusing to pay out unless i supply documents which as nothing to do with the bet which has wonReluctantly agreed and still waiting 4 days after If you ask to speak to a manager you are told you can only email which is shocking Worse company out there Avoid at all costs

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William hill betting shop in Lucius street Torquay is full of scam merchants. Don’t use this outlet. I ask my partner to lay a bet for me. Clearly wrote the bet out, the guy in the shop made a mistake & switched the odds on two horses costing over £30. The manager didn’t want to know. Never crossing their threshold again

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I mentioned I had autism & they then proceeded to ask for private medical details asking to know what medication I take. I had to explain my condition is none of their concern as they are not medically trained. They are legally not entitled to this information. Why are they assuming someone on the spectrum is on medication?

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The bonuses on the slots are no existent I play william hill slots alot but low stakes and rarely get the bonus rounds, 1 hour game play today and still no bonus

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Ridiculously rigged. Few no positive comments! cheating is scandalous!

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Don’t play poker. It’s zinga poker at best. Its a bot con. You win literally nothing.

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Deposited £20 and they blocked my account and I’m now unable to withdraw funds , I contacted customer services and gave them the information they required but the account is still blocked and I have no way of withdrawing the funds despite several live chats with customer services

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You are so ridiculously rigged, I don’t see many if any positive comments about this poker site.Scandalous behaviour cheating.

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extremely rude customer service. site is horrid

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Terrible , bonus never appears and wins are rare

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This bookmaker would not pay i.e I had a Volleyball bet in 4th set 25 -22 This is over 46.5 so I win but no winning received conning us in this way this is theft but these scum do it every day. Scum

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Been restricted for winning 60 pound lol.no wonder they got fined millions.keep of the vegas games they have changed their rtp to zero to pay the huge fine so you will not win on the vegas slots

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I would seriously give this shambolic bookmaker a 0* if I could.Passed from live chat agent to live chat agent whilst trying to recover money from an account which they’ve locked. Making me send selfies of myself holding up my ID and bank statements? And documents STILL haven’t been reviewed.Way to make a customer feel like a criminal. Scum.

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Like other reviews, if I could give a ZERO star I would. I stupidly assumed that a long standing bookmakers like WH would be better than 365 etc. How wrong I was. It was difficult to place a bet on the national (a simple video would suffice). Each way places on the Grand National were very mean. When I had an online query I may as well have asked my dog Rufus!!!!! NEVER AGAIN

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As I stated William hill stated money back as a free bet if Rory to win the Masters. He did. I sent pictures of what they actually stated.They did not it as I did not received them. Yet guys the same trick again if Judd Trump wins the world snookers money back as free bet they stated. A decption again. Disgrace Scum

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Wanted to start using my account again after a 1 year self exclusion on gamstop, talked with customer services MULTIPLE times and was told “someone will be in contact with you” but no one has called me at all, account was completely unusable due to restrictions. i must have been on live chat over 6 times but heard nothing at all just empty promises. Today i decided i was done being messed around and closed the account permanently, its a shame because i used to love playing slots on William hill. Looks like this is goodbye forever, i will be taking my business elsewhere on other more deserving slot sites!

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Was playing a game and won but then what I won disappeared I went onto chat they said they couldn’t see anything wrong like I was lying why would I make it up it happened.

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Just don’t do it people. No chance of winning anything worthwhile. £150 played one evening. £20 spins at £1 several times with absolutely no win. These sites are criminal and shouldn’t be allowed.

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Absolutely shocking. I won and made a withdrawal request but then had to provide more documents for a second time . During which all promotions were restricted. Then I requested another win not long ago and then I got my account restricted again because they said I’d played it more than usual. Obviously I did because I won ! It was from free spins so I wasn’t down at all . They said because of safer gambling they’d restricted my promotions to give me the best possible care ! . I was able to deposit still but not use the free games or receive any free spins How the heck does letting me deposit but not use free games help me if they’re worried about my playing time . And live chat are the worst. Rude ,useless and pointless!. Also on slingo Starburst the game would stop on the last box and saying next spin price was too much after letting me wager hundreds to get that far . They said it was because of limits that were set even though I hadn’t set any and provided screenshot to prove it . Then they said it was a nation wide restricted limit set by the provider of the game . This is absolutely false and I provided pics to prove that too . Then they got rid of slingo Starburst strangely! The worst site ever

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This company need investigating. There is no way on earth that the poker Isn’t rigged. And 10 daily drops with zero wins on the daily drop…… ain’t worth doing. Also the amount of spam to extract money, pi$$es me off. It’s non stop all day. £50 pound daily and you’ll get free this and free that. Like hell it is WH

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Will hill games are right rip off soon as you get the reels going slow you know your no going to get anything these promos saying you get between 50 and 100 free spins you would be lucky if you get a couple of £s out of it the spins are not random they work on a algorithm which is hills favourComplete con go on other sites will better pay outs

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I must admit William Hill is easy the best app to use they are the only app to always give you offers and free spins all time its set up well to use compared to betfred William Hill is 10 times better than ladbrokes and betfred also corol William Hill is 10 stars 🌟 easy the best out the lot

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A bet won yesterday but William Hill settled it as a loss, make sure you check your settled bets people don’t get scammed.

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Ridiculous poker again but now I notice you have more bots playing.Nobody would keep calling with those cards even the donkeys wouldn’t constantly bet call with the cards on show.But yet again these players always land their hand on river card after 2 really risky calls for high amount in comparison to the current pot.Bot Bot Bots…

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trash site don’t play here, they don’t care they don’t even respond here .

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Was at Aintree for grand national 2025 . Visited William hill on course shop . Two lovely ladies went above and beyond to help me get my bet on . Couldn’t help this old man enoughThanks to Louise and Disa Regards

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They stated if Rory wiin the Masters golf at Augsta we will pay back the losing bets as a free bets but they have not this is decptions and a criminal act. They are a disgrace and corrupt scammmers. Shame on them. Scum. They did this to stop customers placing bets on Rory. So people backed other players thinking if Rory wins they get money back albiet as a free bets. I sent a picture sbowing what they stated to trust pilot.Deceptions

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I have NEVER experienced such an appalling and incompetent attempt to rectify a simple problem –

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They put different dated games on today’s games so when you bet they hope you wouldn’t notice it wasn’t for today. I believed I was playing all today’s games since they were all together. This is so sneaky. William Hill is terrible but unfortunately at my location it’s my only option. Time to call the Nevada gaming board. Again! They are thieves!

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How are these criminals able to get away with this fraudulent behavior?? In any other industry they would be reprimanded.. Seriously the authorities should start doing something about these robbing parasites, if not then why dont we just join them and start robbing these clowns back if it’s okay for them to do it why wouldn’t it be okay for us, you know the old saying if ya can’t beat them join them right…

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