William Hill Review

AwfulSince v play came on no bonus just literally taking money awful awful just awful every spin is a new spin joke completely controlled

Reply

If you win they will ban you and hide behind safer gambling to stop you using site. I would say you were better off with black market sites rather than William Hill. But there lots of fair UK sites to use.

Reply

I believe their bet builder is false advertising as they encorage people to place bets without making clear what the rules are. Even the shop staff are not aware what the correct rules are. Online customer services is poor, email not much better as know one gets back to you. If you catch them on the phone, again no one offers any useful help….go with paddy power….so much better and flexible

Reply

For some reason accessing via the web keeps opening the page / switching to spanish on iphone

Reply

The unwinnable site 16 years iv been using william hill never won a thing complete scam

Reply

Absolutely ridiculous.I’m surprised this site has any stars.I give it -1

Reply

🚫 DO NOT TRUST WILLIAM HILL! 🚫WH engages in unethical account closures, obstructive GDPR practices, and deliberate delay / non-payment of winnings. If you value fairness, avoid them at all costs.#WilliamHill #Scam #Betting #Gambling #Unethical #GDPR

Reply

If william hill refuse to pay your winning, make sure you bring them to the court and if everything is legit you will win 100%. Don’t let them getting away bring them to the court!!!

Reply

They do not honour their joining bonus, their criteria which are not made clear, beyond the obvious of it needing to be a certain amount. Try to speak to customer service and it’s a useless chatbot

Reply

Awful site. Spend £90 on big bass splash 40p spins and not one single scatter!! Ridiculous, waste of time you won’t win anything. I’ve self excluded from them for 5 years.. if there was an option for indefinitely I would have chosen that. You won’t get another penny from me.

Reply

I signed up for the 200spins bonus that wasn’t honoured.Tricked into registering and spending £10Dishonest casino, promises not kept.

Reply

Online chat facility is awful. Spoke with 4 different agents over 2 days regarding a problem with one of their games. It was like talking to a brick wall on each occasion. I gave up in the end. Probably what they want.

Reply

This is ridiculously rigged. I come close to 1st if not 1st on free tournament and wouldn’t spend any money on it of my own.Proper dodgy simulated games.Doooonntttt waste your money or time this poker is terrible…Play and see how it goes

Reply

Absolute appalling customer service. Transferred 5 times, staff didn’t take notice to what I was saying. Made to send a photo of ID 4 times. Verification checks twice and the staff just kept transfering me to another person. Spent over an hour on the chat. Absolutely ridiculous

Reply

Was playing slots at 10p then it just bet £4 without me doing it. I tried twice to tell them and got the same cut and paste message with the chat ending. Real set of thefts!Don’t use!!!

Reply

Yes bad casino, they give you some winnings but don’t make them profitable I did withdraw was quick without any problem.

Reply

You really worst then junkie in asking from you ate stealing money don’t ge t rest foe thia crimes you do is disgusting

Reply

It’s impossible to retire your money if you are in positive balance.Not customer support, not responses, not phone. SCAM.

Reply

Over 2 months now without making a single withdrawal!! This site needs to be removed immediately this is biggest corruptist uk site I’ve ever seen you can’t win simply do not win the customer service is pathetic the games are horrendous you get paid nothing and that’s not every now and again you loose everything every time you deposit very quickly

Reply

So I was shown by a friend who works for William hill how they put restrictions on games daily to stop payouts and also secret restrictions on accounts without people knowing they are running a big scam online

Reply

Shower of gangsters and thieves won money 2 weeks ago and they will not give it to me despite having my IDs and proof of address approved, absolutely shocking shocking company stay miles away from them, 2 weeks going on 3 weeks trying to get my winnings

Reply

This company is the biggest shower of shit your ever see I haven’t won a thing in 2 months every bonus is capped at a couple of pounds been like this for months now they take take take take take but you can’t get a withdrawal to save the life of ya . Stay well clear of William hill they drain the fun out of ya by constantly loosing biggest scam in the Uk

Reply

William hill and there regulator need a serious looking into and so does my head fir keep putting money on knowing I’m gonna lose absolutely scandalous crooks

Reply

Customer service online is rude shut convo unexplained details what to do, deny yoti id

Reply

Ridiculous again.Rename it william downhill. It was good when 888 didn’t own it.

Reply

Be super careful with the sports betting machines. About 8 times in last year I have had a bet and a pop up comes up and says ‘unable to place bets’ so press it again and it says the same. Check the balance and its taken for 2 bets… even though they are a second or 2 apart the shop will refuse to cancel one. Oh and the ticket obviously doesn’t come out either. The tickets do not always come out but this has been an issue with their machines for a year or two now.The staff have hardly any customers to serve nowadays and pretty much never offer customer service and point you to the customer service line. Last time I called them because they settled the bet wrong (happens often) it cost me £15 to get them to correct a bet which was settled wrong – which they corrected.

Reply

Do not join this site if you have a problem with them god help you thay will make it impossible to get your money out of your account stay away

Reply

AVOID AT ALL COSTSLET YOU MAKE A DEPOSIT THEN ‘SELF EXCLUDE’ YOUR ACCOUNT. SPOKE TO ONLINE ‘HELP’ AND THEY ASKED FOR ID AND PROOF OF PAYMENT WHICH WAS PROVIDED AND STILL NOTHING. SCAM SCAM SCAM, DO NOT WASTE YOUR TIME OR MONEY.

Reply

🚨 WARNING: William Hill SCAM – They CHEAT Players & REFUSE to Pay Winnings! 🚨I am exposing William Hill for fraudulent game manipulation and refusing to pay my winnings. On January 20, 2025, I played Slingshot Roulette and won £900, but instead of paying me:❌ They erased my winning bets from history!❌ They skipped my payouts and moved to the next spin!❌ They shut down the table IMMEDIATELY after I reported it!❌ Their support team has been stalling me for weeks with copy-paste lies!I provided solid video and screenshot proof, yet they keep saying they are “investigating” while ignoring my emails. This is clear evidence of fraud.If this happened to me, it can happen to YOU!💰 They will steal your money and never pay.💰 They will manipulate game results.💰 They will erase evidence of your wins.🔴 DO NOT TRUST WILLIAM HILL! 🚨 They are operating in clear violation of gambling laws, and I am escalating this to the Gambling Commission, IBAS, and legal authorities.👊 If you’ve been scammed by William Hill, SPEAK UP!📢 Share this post, comment below, and file complaints with regulators.🚨 Let’s expose these fraudsters before more people get robbed!

Reply

Do not play william hill complete robbing bastar#s play coral or ladbrokes.com much better if your a slot player all I get fron william hill is ur 200 pound down this month etc had my account since 2008 and never won a thing taken my bank details off there now bcoz I know I can’t b bothered to put them bk on again play anywhere but william hill

Reply

***edit***After waiting for an hour an agreement was reached. Therefore have changed 1 star to 3. Always screenshot your web chats.***Glitchy website caused me to lose my joining deposit. The agents won’t accept this. I’ve asked for copies of the chat. They won’t send it.From the start registering my account brought up an error message. The deposit brought up an error message. I was assured I was opted into the promo even though this happend and even after I told them I couldn’t see it. I staked my money and no bonus. The automated bot told me my account was restricted. I was told they could resolve it, unrestrict me and get my spins by one agent, sent to another agent to do undo the restrictions who then sent me to another agent to sort out the spins. Light at the end of the tunnel? No, after all of this they told me they couldn’t as I hadn’t opted in and wouldn’t believe me when I said that this addressed at the begining with the first agent. I’ve been sent to different team members who only fobbed me off. First time I’ve ever had this with a website. Avoid. Avoid. Avoid.

Reply

I’ve had a William Hill account for a couple of months. I’ve placed a few small bets on various sports but I’ve not won anything. I received an email out of the blue saying they were restricting my account. I went to sign on to withdraw my money {£150} but discovered that my account is now suspended. I did a live chat and was told that William Hill have emailed to ask me for numerous selfies to verify my account – that is a complete lie – I checked my email including spam – they have not asked me for anything. The live chat operator went on to say the following :- Looks like our Security Team is reviewing 🔎 your account due to some restrictions. To complete the checks, we’ve previously sent an email asking for clear, readable, and uncropped photos of you holding these documents 📄 (something like a selfie 🤳):1) Your valid Government Photo ID2) Your Proof of Address issued within the last 3 months such as a bank/credit card statement showing your registered address and deposits made to your William Hill account.3) Your handwritten William Hill username and/or account number4) Proof of ownership for the payment methods(s) you’ve used to deposit funds. This can be a screenshot of the ‘My Account’ section of your e-wallet, showing your account number/e-wallet ID along with the transaction history showing the deposits to your William Hill account.I do not have an e-wallet. I’m not even sure what an e=wallet is. I used my bank card to deposit.After that, their operator cut me off without giving me any opportunity to respond. I went to reply to the email they had sent restricting my account but noticed the return email address was a no reply email address.If a customer can’t reply to a William Hill email and gets cut off when using their live chat, it is extremely poor customer serviceWilliam Hill are now holding my £150 to ransom until I take all these photos. I will do it as I’d like to get my money back but it is disgusting behaviour from a company I previously thought were reputable.They have since told me that they need all this ID to make sure that ‘the money goes back to the right person’. I deposited using my bank card and I’ve withdrawn using the same bank card. I’ve asked William Hill to tell me how the money could possibly go to the ‘wrong person’ but they have not replied.

Reply

Awful recently been depositing but not withdrawn. Something don’t seem right it’s like the odds are not what they say if I get a bonus at 40p a spin I usually end up winning £8 decided to jump on a different site and won £80 when 10 deposits with william hill and nothing seems like they are getting greedy at our expense the systems need to be looked at make sure everyone’s playing fair and honestly

Reply

Absolutely ridiculous today.Lots of safe play to final table then played out beaten by the impossible card 3 hand in a row.Random means nothing to william Hill /888 Co.

Reply

Absolutely shocking experience. Return to player 0%. Can easily go £50 on slots at 10p spins with no bonus feature. A real thief of a company. I don’t expect to win as a gambler, but I also don’t expect to be blatantly fleeced. Please stay away from these clowns 🤡

Reply

Closed my account for no reason, They say I need to upload photo id but they don’t make it possible to do this via the chat system.Crooks

Reply

I will never spend another penny with these crooks I will not be chasing my 3 grand I’m down on there dead spins anymore they can keep it but I won’t be making it 4 grand 5 grand to win sod all

Reply

Barred,apparently for informing fellow patrons of the underhanded practices of Naveed, Isaac ,Dennis of Willhill ,hackney road E2 8JL.The Late/Void bet scam. You place bet close to or just after bet time. They do not tell you it may be too late. If it loses (and you don’t check it’s validity time wise) they simply Void and pocket money.If it’s a winner, they tell you it was late,money back. So it’s win , win for them. When I started to warn others, Dennis instigated a confrontation to stop me informing others.Disgusting practices by Naveed, Isaac and his partner Dennis.🤮

Reply

William Hill say that if you place a £10 bet to open an account they will give you a free £40 bet. It’s a con don’t fall for it. I’m still waiting for mine. Disgusting! Use another site.

Reply

I think this it’s my third very bad review for William Hill casino and I have all the reason …That because I was till today one of they good clients “losers” But I am very happy because I close my account today HEEY!!! I have lost In the last 2 years more than 20.000£ and I can tell you that I only win in this time 2 or 3 time but nothing more of 500-1000£ and I can tell you that between this casino and all my rest casino that I play it’s a very big difference…I don’t like to close my account to anything but this time I can say that I do the best decision to close my account with them because I was feeling that all my money that I put here for “Gambling” was without fun and believe me that I am gambling just for fun but Willian Hill it’s not fun at all and also William the name it’s miss putting here … I just want to tell you guys stay very very away from this William …This name William ca fool you! Hope you understand my point …

Reply

their casino is fixed and they removed a few casino games from their site because of this and paid a few amounts (which is 5-10 pounds) the players who played those games in the past. dont play on william hill. absolutely waste of time and money.

Reply

Rude and dangerouse Indian customer service.After „security question” and „gambling conversation” with Indian customer service operator there was attempt to rob my bank account from some company in India .I raport it on Police , i contact with Ciztizen Advice , my Bank and they said can’t do nothing about it .My Bank (Lloyds) said that they have few of situation like that and most of them was also related with William Hill.

Reply

I took some time out so they said they need to talk to me before reopening my account.I am deaf told them lots of times so can’t talk on the phone so will email still nothing.Live chat just keep saying we will call.you. no sence

Reply

Just spent 40 minutes on live chat been passed from one agent to another, was going to spend some time spelling out what a terrible company this is but after looking at the last twenty or so reviews I don’t think I’ll waste my time agreeing with everyone else, they are a bunch of incompetent fools who seem to enjoy treating their customers like dirt. Take my advice stay a million miles away you won’t regret it.

Reply

No bloody wonder you can not win on this site.Three gambling businesses owned by William Hill Group will pay a total of £19.2 million for social responsibility and anti-money laundering failures.They have set the games for you not to win so they can rack back the money they was fined.They will be fined again soon because they are up to no good i have reported them.

Reply

I was actually given a £1 bet builder for free. Round of applause unbelievable etc

Reply

Removed my account after I had placed a 150/1 free bet on football that looked like it was coming in. What a coincidence they reviewed my account and permanently closed it what a joke only happy when they are taking your money! Stay clear!

Reply

Nothing but empty spins. While playing certain games that show the the bar or bonuses are gonna go they never do. No coins because the bar gonna go. Got 10 free spjns today and deposited £5 juzt to see. Didn’t get 1pence off 10 free spins and nothing off the £5. I play cleopatra and the scatter never comes out, the returns are crap. I won £103 on a 15 spin on foxy. Pay out is litterally 10ps, scatter never to be seen. Very very poor. Sure it was never. This bad. Thank god theirs actual sites that give u something back.

Reply

All over tv best odds ap mcoy grinning while advert says BOG placed bets today in shop oh no not here i said its on tv BOG nope not here scammers!!

Reply

Now you are taking the pxss 12 bloody times you went to give me the bonus and not one what the hell have you done to the games you greedy cows you have fixed all games and now need reporting i so bloody hate you this month alone you have took 500 pound off me and iv won around 50 how the hell is that right.

Reply