William Hill PLAYER REVIEWS(4065)

Graeme Taylor
07 May 2021
Comment from uk.trustpilot.com
Been a customer a long time now and never been disappointed with them. Any problems, have been sorted quickly by friendly efficient staff. Great offers on sports I enjoy and prices consistently better than others. Live feed sometimes an issue but I'm really being picky there. Just please keep up the excellent work.

Tom Dior
07 May 2021
Comment from uk.trustpilot.com
What a great company, they make you feel like part of the William Hill family, great offers, money back on 2nd places and not forgetting scratch of the day. Sometimes I eat nice food all month if I win God bless William Hill

Mr Andrew Crook
07 May 2021
Comment from uk.trustpilot.com
Bet boosts not always available and cash out option inexplicably not always available. Overall, a bit hit and miss regarding consistency.

newton orzel
07 May 2021
Comment from uk.trustpilot.com

Eddie Clarke
06 May 2021
Comment from uk.trustpilot.com
You cannot go wrong with having a bet with William hill, there is a lot of free bets, plus you can just do your bets fifty pence, William hill do a lot of live racing free, so really you can’t go wrong, keep to your limits and enjoy the sport on offer

grigore sirdea
06 May 2021
Comment from uk.trustpilot.com

Malcolm
06 May 2021
Comment from uk.trustpilot.com
I have been with William Hill a very long time and have always been very well treated Bonuses and promotions are far better than most of their rivals. My only gripe are the gamble awareness warnings (too many) I realize that governments guide lines have to be obeyed but really I`m nearly 70 years of age I`ve been gambling and working in bookmakers for over 50 years I think my addiction has now passed but really W.H. keep it up (the bonuses I mean) Thank You

Chris Dempsey
06 May 2021
Comment from uk.trustpilot.com
More than satisfied with the service so far.Not been online long and William Hill have been very helpful with minor issues,also benefit from great offers ,scratch of the day,free bets and daily odds boosts,also BOG on all races every day,

Allan Mcwilliams
06 May 2021
Comment from uk.trustpilot.com
Really like their bet boosts and free bets

Ajit Chhoker
06 May 2021
Comment from uk.trustpilot.com
so far very good, keep it up

Paul
06 May 2021
Comment from uk.trustpilot.com
I'm fairly new to online betting sites and I've only been with WH since oct/Nov 2020 cos a covid lockdown loomed (may 21 now) Previously I only used High st bookmakers. I liked the idea of handing over cash and getting cash in my hand if I won. I thought it was safer and I wouldn't be tempted with out-of-hours bets. However, my ONLINE experience has been great. I've got a much better record of wins/losses and I've really benefitted from free bets, offers and enhanced odds. Wish I'd gone ONLINE much sooner. As an admittedly small-time bettor I'm surprised to say I've really enjoyed the experience and found the support from WH prompt and helpful. I've only tried WH so can't compare with other sites.

Customer
06 May 2021
Comment from uk.trustpilot.com
All my experiences with William Hill have been excellent, I believe the support they give their customers is un-matched

Raca Pupuaka
06 May 2021
Comment from uk.trustpilot.com
I’m enjoy for the betting football but the Vegas is very bad. Thanks

Stefan Adrian
06 May 2021
Comment from uk.trustpilot.com

Brian Johnston
06 May 2021
Comment from uk.trustpilot.com
Great odds must keep the bonus drop its the first thing I do every day all my friends now have it keep it up!

James
06 May 2021
Comment from uk.trustpilot.com
I like this bookie as they give you free chances of winning plus the odds booster .a bookie I shall be sticking with so thanks

Kevin Doherty
06 May 2021
Comment from uk.trustpilot.com

Steve Connor
06 May 2021
Comment from uk.trustpilot.com
Very good promotions and competitive odds

Edward Tugwell
06 May 2021
Comment from uk.trustpilot.com
Good promotions quick responses to queries.

Lynn
06 May 2021
Comment from uk.trustpilot.com
Better odds than Bet Victor most of the time, I like the bonus on 4 timers although I have not got one up yet! So make sure you don't do a lucky 15, do the four timer on its own first.

Kirsty
05 May 2021
Comment from uk.trustpilot.com
I will honestly say this now I will never ever put a single bet on William hill again put on 130 pounds on one game and did not even get a single bonus it’s absolutely disgusting and they honestly need checking I think people should avoid it as I will not be ever going back to it save your money and go else where

Ryan Brecknell
04 May 2021
Comment from uk.trustpilot.com
tried to sign up to try them out, couldn't log into my account and was told to contact customer service. I contracted someone on online chat and was told i didn't satisfy their high standards of the ownership of the account. i offered to show all my documentation and was told they couldnt review it

mhgreats
04 May 2021
Comment from uk.trustpilot.com
My advice for anyone considering an online betting account - stay well clear of William Hill (WH). Having never previously applied to any organisation for such an account, I endured an extremely frustrating time trying to get a WH account open, then attempting to get the account operational, and, when that failed, making repeated attempts to get the account closed. WH seemed intent on making life as difficult as possible at every stage, with particular emphasis by ‘customer service’ advisors to provide unhelpful, misleading and often contradictory information. Its procedures, communication and customer focus were very poor. When the account was finally opened, it was immediately suspended. A ‘verification process’ was then started by WH, for which I initially provided proof of identity and address, and which WH then escalated with demands for source of funds, proof of income, and signed and dated photographs of me holding various documents. I refused to go along with what I considered to be unreasonable requests being made by WH, and asked that the account be closed. WH ignored my repeated requests for account closure, and then, without any notice my logon details were no longer recognised by WH. I took this to mean that the account had finally been closed. I believe the reason why the account was eventually closed was because I mentioned in one of my many emails to WH that I had written to its UK General Manager requesting that he look into the way I had been treated by WH. Of course, there has been no reply to, or acknowledgement of, my letter to the General Manager, but the mention of it seemed to do the trick.

Kirsty
04 May 2021
Comment from uk.trustpilot.com
William hill is 100% rigged, I've just watched the dealer get 3 blackjack in a row ... and even when they didn't get blackjack it happened to land on 21... the ratio to win is shocking. Would 100% go to bet 365 because William hill is shocking

Steve
04 May 2021
Comment from uk.trustpilot.com
Poor slots, never gives any wins or always gets you 1 win away from everything, do not play!

Brian Jennison
03 May 2021
Comment from uk.trustpilot.com
I opened an on-line Account with Wm Hiil, I did not use the Account for about a month,but I kept getting offers of 3 x 5 free bets. Last Saturday 1st May 2021 decided to have a bet on-line. After placing my bet I was offered 3 x 5 bets I placed the 3 free bets 2 lost and one won at 5/1 (SP13/2). After racing had finished I checked my Account expecting to have the winnings in there Nothing had been put into the Account I was expecting at least 25. After looking at my betslip I find that the 3 free bets that I had put on were marked BET SUSPENDED ???? My bets were put on in good faith It even stated how much I would get back if any of the horses won I got onto the Wm Hill chatline tried to explain what had happened but the could not grasp what I was trying to explain to them all they kept stating was you are entitled to 3 x 5 Free Bets but I kept stating I have used these to-day . I got nowhere chatline I have e-mailed Wm Hill on-line Complaints Department 3 times and I have received no repy I shall not be using my Account with Wm Hill anymore or any of Wm Hill betting shops This matter has upset me very much It seems Wm Hill do not want to pay out on Winning Free Bets AVOID WM HILL AT ALL COSTS

Peter
02 May 2021
Comment from uk.trustpilot.com
with slot machines you will never get over 20% of your stake ... a complete tragedy as this company robs you hard ... I lost a few thousand without a chance to win .... even with a bet of 10 ? on a spin you will not win anything or 100 spins .. thieves ... well, and the biggest problem is deleting your account .. it's almost impossible .. the page suddenly doesn't work!

Daniel
01 May 2021
Comment from uk.trustpilot.com
Been trying since January 2015, and it's been dead since day one! I've never experienced such a "Bad luck run" in my life, and still it's bad... I finally give up with William Hill, no matter what you do or how you gamble, William Hill's system will always give you the worst possible outcome, whatever... Daily free gifts are rigged beyond belief... If you get a decent gift (20x 0.60p spins/20x 0.40p spins), you're likely to get around 3 with most spins being losing... Any feature or bonus is badly avoided, just like when you're playing in general... Then they'll take that back out of your hands too. Random or not... Tested or not... Rigged or not... William Hill takes far too long to achieve any entertainment, with any kind of balance... Never mind becoming a winner. Username: danB91 Avoid!!

John Dutton
01 May 2021
Comment from uk.trustpilot.com
the best site on earth HONEST NO STRESS PROMITIONS FANTASTIC BUT VERFCTIONS ACCEPTED YOU WIN YOU LOSS THEY HAVE TOOLS TO BE SAFE WELL DONE WILLIAM HILL

Jack Gilmore
30 April 2021
Comment from uk.trustpilot.com
Stay away from this SCAM! William Hill were withholding my money for months until i contacted thisisgambling.com those guys helped me get everything back!!

Josh Rees
30 April 2021
Comment from uk.trustpilot.com
People stay away from the rng blackjack it's so fixed and rigged if you do a small test yourself you can see how fixed it is if you play 1 quid 2 quid hands its fair the moment you bet 5 quid a hand or higher the dealer without fail will get 20/21 and blackjack every hand and you will lose everytime I tried a test with 1000 quid lost all 1000 and dealer got over 100 hands straight 20/21 or blackjack complained to william hill they don't care so much for fair gaming and won't play at this scam company again

Bryan Tullis
30 April 2021
Comment from uk.trustpilot.com
Sportsbook is OK. Casino uses AI and is terrible - never use. If interested in sportsbetting, go elsewhere!!!

J Dog
29 April 2021
Comment from uk.trustpilot.com
I’ve been playing Bruce Lee on slots on William him and it was playing very strange as it was not paying so when contacting William hill they said the game was no longer available on there site when asked how long the game was was removed from the site they told me it was none of my business, how is it possible to play a game that’s not on there site ? I will need to find out further information and how this was possible, feels like I’ve really been robbed but I find it funny how the only reply to the 5* comments

DAVID WILSON
28 April 2021
Comment from uk.trustpilot.com
Just shocking played fishing frenzy 1 spin aim of game get 3 scatter symbols for bonus game its takes 246 off me still no bonus dont care what anybody says no machine should take that amount of spins without shot of bonus 🤷🏼♂️just terrible!!!

Paul sweeney
28 April 2021
Comment from uk.trustpilot.com
PLEASE AVOID THESE DISGUSTING CONMEN!!! Stay well away from this disgusting excuse of a betting firm. They will suck you in with promises of free bets and spins etc. You will not win a penny off either so you will obviously deposit money. Say goodbye to any money you give these scumbags they will do everything in their power and use every excuse not to payout. I won 2 bets using my own money I deposited, both small sums, but still money I won and after one excuse after another I still haven't received a penny 2 weeks down the line. Ive spoke to customer services via live chat every single day to chase this up and by far the worst, rudest and unhelpful customer service I've Ever dealt with. Soon as I send evidence to prove my winnings, balances etc they just end the chat and go offline. My account has now been BLOCKED and they refuse to reply to me via email. I now have to go through the long tedious process with the betting ombudsmen to get my money. I feel sick at thought of even using this website again. Not in a million years. !! PLEASE PLEASE AVOID!! Please use one of the other fantastic betting sites I now use and spend money with no issues or regrets. I highly recommend SKY BET and CORAL.

Kesh
28 April 2021
Comment from uk.trustpilot.com
Withdrew my winnings on the 10th April, still not recieved it. Been advised over the phone,email, live chat and FB that someone will contact me to advise why. Poor customer service, poor communication!!

The Big G
27 April 2021
Comment from uk.trustpilot.com
I've used William Hill for years and they have always been a trusted site for me. Unfortunately, they have really gone downhill in recent months. In April, they had IT issues which meant that deposits made on Google Chrome didn't reflect in the account. The hard part came in trying to contact William Hill to resolve the issue. When you try to contact their telephone support, you go through the Automated Call Routing system only to be told that no advisors are available due to the pandemic. Put this at the front of the ACR surely? Live chat is just as bad - they cut you off half of the time, or fail to resolve or even investigate your query. I have contacted them five times over the past three days and each time been told to submit all information including screenshots of banking apps. To date, I have had no feedback and the money has "mysteriously vanished" since it is not on my WH account, nor in my bank account and it appears that WH could not care less. Do not use this company - customer support is non existent should you run into any issues.

Mr Forward
26 April 2021
Comment from uk.trustpilot.com
wouldnt give it a star if i could ..got to be the worst gambling site about..bonuses non existant ...i actually got one and didnt win anything from it...joke shop site stay well clear

David Glen
26 April 2021
Comment from uk.trustpilot.com
See emm I'm kinda shocked because these were my go to but men a few bad days with nothing but the blues changes a man. Well 2-3 or 400 on a roulette table and win nothing more than the stake you play lol so you constantly losing. Sports tick tick but that's my guess I believe they can't change that but also think the virtual is on an over all earnings so if that win on sports they pay out and if they lose the virtual claims it back!! You get what I'm saying yeah? Well I've seen lads win 7k and others lose the house they live in and more. What I'm saying is they are so unpredictable it's unfair. 70%pay out is I lose a pound I win 70p but we all know thats not the case as you can lose 1k but eventually you'll get 900 back and walk away. Tut tut not these you could lose 100k in 5 house and get nothing but homelessness and would they care? Not really your just another fool filling the pockets of a far useless *unt. Has he sold crack to feed his kids emm doubt it.

Freecycle Eswot
26 April 2021
Comment from uk.trustpilot.com
william hill timperley village. some assistants polite and say please and thank you, and dont snatch your bets. but they employ a hippie gorm with glasses. whom never even speaks once during being served, and just snatches your bets. surely william hill are not that desperate for staff, that they cant find someone to replace a ignorant person like this. he is about as welcoming as a wet fart. maybe they are just waiting for someone to teach the gorm what manners are

anthony spillard
25 January 2021
Comment from uk.trustpilot.com
Don't think anyone from William hill read reviews 84% bad is quite good for a bookmaker just wish site matenence was a bit quicker 2days down is a long time it's 20/21 William hill not 18/21

viesturs smilte
25 January 2021
Comment from uk.trustpilot.com
The worst company Promos and bonuses weak No chance to win something in slots The lowest odds, check other betting companys

Alex Tiu
24 January 2021
Comment from uk.trustpilot.com
First time was ok the games give it something but in the last month every game is just runing without any kind of win is like doesn't have free spin bonus or any kind of win. Wtfk guys ? What happend with your casino 😡

Ryan
24 January 2021
Comment from uk.trustpilot.com
I had signed up for a WH account for the 40 free bet promotion. I had forgotten to put the promo code in whilst signing up. I went into messenger and they responded straight away and explained that I had forgotten to enter the promo code when signing up. They told me to put a bet on within the T&Cs and they would put the free bet into my account manually. They even helped me with understanding the odd as I was getting myself all confused. Very helpful service.

David coulston
24 January 2021
Comment from uk.trustpilot.com
You can deposit all day long just don't hit the withdrawal button William hill have bad rep for not paying out very good at comment on good reviews but don't bother replying on the bad comments customer service is zero please just stay away that the only advice I can give you just look at all the bad reviews 🤷

TIm Smith
24 January 2021
Comment from uk.trustpilot.com
It’s a scam. I put $25 and won $25 towards a sports bet and made a $50 withdrawal to see if it was if they are legit. Needless to say they didn’t give me my money. I am never giving them dime. I tried calling customer service and nobody picks up the phone I waited for an hour. Customer service is none existent there. At least I was smart enough to test the waters first and not put several hundred dollars in the site.

Justin Ellison
24 January 2021
Comment from uk.trustpilot.com
No lie I even have proof. Tried 3 different PT’s to put money in and NONE of the machines worked. Then go to a 7/11, they don’t take money after 5 pm. What the F$&@ is the point of betting if I can’t get the money in my account. Then I can’t deposit thru my debit card ??? I could’ve won 800$ easy but WILLIAM HILLS SERVICE SUCKS... call me William hill if you’d like . Suck ass 702-809-4945

ian whittaker
24 January 2021
Comment from uk.trustpilot.com
45 years in and out of w,h,shops in all weathers till they all shut down in area.so bin online with w,h for a couple of years and for some unknown reason to me theyve banned me from all promotions ,and restricted my bets.WHERES THE LOYALTY. 45years.cheers w.h,

Kevin Brennan
23 January 2021
Comment from uk.trustpilot.com
Put a bet on wrong, which had no cash out option. Contacted Hills via Twitter and they cancelled bet so I could replace it again very quickly, less than 2 minutes. That's good service, specially on a busy Saturday.
Kirsty
07 May 2021
Comment from uk.trustpilot.com
I think it’s so funny how William hill get tons of bad reviews and now loads of people are giving them five star William hill are funny we all know it’s your staff doing it honestly just avoid William hill I’ve been with them for years and honestly I shut my account down just pure greed they are you never ever win and the staff are completely useless
I think it’s so funny how William hill get tons of bad reviews and now loads of people are giving them five star William hill are funny we all know it’s your staff doing it honestly just avoid William hill I’ve been with them for years and honestly I shut my account down just pure greed they are you never ever win and the staff are completely useless